7 Ways to Earn Trust with Clients

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  • @danle7150
    @danle7150 6 років тому +137

    People buy from people who they Like and Trust.
    1. Demonstrate Industry Knowledge
    2. Demonstrate Product Knowledge
    Understand aspects that impact customers' decision
    3. Overall view of Market Knowledge
    Understand the trends in the industry
    4. Be Trustworthy/ Be Honest
    5. Be Direct
    It's not what you sell. It's how you sell
    6. Be Even-Handed
    Answer in such a way that you acknowledge the positive and the negative.
    Learn to look at things on both perspectives.
    7. Listen
    We have to learn to breath, to slow down and listen to what people are saying.

    • @00000000000000002501
      @00000000000000002501 5 років тому

      thank you

    • @crystaldblevins
      @crystaldblevins 5 років тому

      Thanks so much

    • @really-._.-
      @really-._.- 3 роки тому

      That is all bullshit. You will never be trustworthy, your job is to appear trustworthy in order to sell more.

    • @theforce5191
      @theforce5191 3 роки тому +3

      @@really-._.- well. We know you're a liar now. Not everyone lies to get the sale. You have ti believe in your product before anything else. It seems like you don't...

    • @Cabala_Original
      @Cabala_Original 2 роки тому

      Thank you 😃

  • @jbr8879
    @jbr8879 7 років тому +31

    I had a few influenced teachers in my academics years....
    Now I can proudly Say...... You are my Teacher.... thx

  • @wsw60640
    @wsw60640 4 роки тому

    Truer words have never been spoken. Thanks for all you do! Keep it up - we need you!

  • @stanjones7054
    @stanjones7054 6 років тому +5

    Great video. These were some great reminders on building trust the customer/client.

  • @grantgould5807
    @grantgould5807 5 років тому

    Very well said Victor. I sell RVs for a living and I find if my customer doesnt feel they can trust me, even trust me at first impression, 50 % chance I have no deal. You nailed that on the head

  • @kimpattin4205
    @kimpattin4205 6 років тому +3

    Wonderful! Thank you for sharing.

  • @thesolopreneur77
    @thesolopreneur77 3 роки тому +2

    Thank you for the advice I needed this when I tried to sell my product years ago 🤦🏽‍♀️

  • @maciejurbaniak59
    @maciejurbaniak59 5 років тому

    I agree, all very important ingredients for building trust, there are a few more crucial components that can make all the difference, believing and having confidence in ourselves that what we do or sell will help our clients solve their problems, if we believe in ourselves the clients will believe in us!

  • @thorngchhaiyuth1720
    @thorngchhaiyuth1720 5 років тому +1

    Hello Teacher, So Great lesson Learn....Thank you so much.

  • @awalimugisha4658
    @awalimugisha4658 4 роки тому

    Always ready to learn more
    Much love from here Uganda

  • @anthonylanger2566
    @anthonylanger2566 7 років тому +5

    Solid advice. Another way to build trust is to acknowledge your mistakes and, when possible, make up for them. That can make the difference between retaining and losing a client.

  • @rajmalhotra420
    @rajmalhotra420 7 років тому

    Hi Victor,
    Fantastic advice on selling any product or service and gaining the trust of my customers especially in Real Estate or Property Sales, the competitive industry that I work in.

  • @ummaria244
    @ummaria244 2 роки тому

    Great information
    Industry challenge, understand trends what merges acquisition, marinate in the industry

  • @ViraRiva
    @ViraRiva 6 років тому

    i'm not even in sales, but i love your videos and the advice you give is really great and i hope it helps with my career

  • @Rakdesign
    @Rakdesign 6 років тому +4

    Hey Vector, I just came across your podcast and now I’m hocked. You explain things so well. Thank you!

  • @housewapi829
    @housewapi829 5 років тому +1

    Found myself a mentor! Great sales lessons

  • @FerozKhan-wh4xg
    @FerozKhan-wh4xg 7 років тому

    Beautiful awesome motivational videos 👍

  • @liviubejan5674
    @liviubejan5674 7 років тому +4

    Excellent and very usefully! Thank you, Mr. Antonio!

  • @howardkoor2796
    @howardkoor2796 2 роки тому +1

    Good sales people know their product, know their competitors, understand the industry, ask good questions to their potential clients to lead them to a good solution.

  • @jameyrichardson8757
    @jameyrichardson8757 Рік тому

    Good stuff thank you for the info sir

  • @wakandaiguy
    @wakandaiguy 6 років тому +2

    Wow. This is precisely what I dug out the whole UA-cam for!! Brilliant. Thanks a ton. Subscribed and liked :-)

  • @onlynnazir5068
    @onlynnazir5068 4 роки тому +1

    I appreciate your effort and your podcasts
    valuable!
    Thanik you

  • @joyo.9562
    @joyo.9562 Рік тому +1

    LOVE THESE TIPS!!🤩

  • @uzibahadar9534
    @uzibahadar9534 5 років тому +1

    Brilliant brilliant brilliant 👌

  • @DontLimitYourIdentity
    @DontLimitYourIdentity 2 роки тому

    This is great, Thank you! Lots of take away

  • @perfectmemories7991
    @perfectmemories7991 Рік тому

    Thanks! This works perfectly and improved my progress

  • @peterdeyahs3865
    @peterdeyahs3865 7 років тому +10

    Thank you for the blessing of these words ! i was clueless about making a sale ,I was panicking

  • @jotsun
    @jotsun 3 роки тому

    Victor great insights to sales always!!

  • @ummaria244
    @ummaria244 2 роки тому

    That's a great question, here's what this idea give you

  • @lymanhaskins7736
    @lymanhaskins7736 6 років тому +1

    You are great! Always pushing to learn more..Thank you!

  • @mysafehomepropertieskevoba6649
    @mysafehomepropertieskevoba6649 6 років тому

    since i saw this video article my sales experience changed

  • @srilikhita1391
    @srilikhita1391 2 роки тому

    It was a wonderful insight Mr Victor. Love your ideas and videos 👍

  • @amsonmurillo1386
    @amsonmurillo1386 6 років тому +1

    mr. antonio i appreciate your work, best sales man ever

  • @dtsa2465
    @dtsa2465 5 років тому

    Sold !!! Pretty good into sales !! Thanks !

  • @vikasjadhav5909
    @vikasjadhav5909 5 років тому +1

    Thank u Victor.... u r Great!!

  • @labhgandhi7766
    @labhgandhi7766 2 роки тому

    Thanks victor sir, for valuable information ❤️

  • @watchrob77
    @watchrob77 6 років тому

    Great video! Do you have advice on selling diamonds, jewelry, and HIGH end watches in a jewelry store?

  • @addahabungu102
    @addahabungu102 6 років тому

    i Working on microfinance company. trust is one of the facts that must be adhered to.

  • @JayneCobb88
    @JayneCobb88 3 роки тому +2

    In home sales, I have 30-45 minutes to meet, access needs, present products, build trust and sign a deal.
    Suggestions?

  • @Footballwithinder
    @Footballwithinder 6 років тому

    Love your advise just starting watching your video wonder if you can help me out here when making a cold call to arrange an appoitment after you do you introduced yourself do you first explain the purpose of the call or what your company does and how it benefits them I’m trying to work out a structure of a cold call in what order should it be done thanks Antonio . Indy

  • @emonsvlogs4471
    @emonsvlogs4471 6 років тому

    Great training...

  • @bitto1260
    @bitto1260 7 років тому +4

    A practical approach that really help....ur awesome Victor!!! Big Fan:)

  • @mfundoshozi
    @mfundoshozi 2 роки тому

    Great advice as always👌👌👌

  • @maheshwarkla
    @maheshwarkla 10 місяців тому

    Insightful!

  • @soumenmukherjee3592
    @soumenmukherjee3592 6 років тому +1

    I am Soumen from INDIA.Being a business professional I found your video extremely useful.

  • @gurushivasubramanian1181
    @gurushivasubramanian1181 6 років тому +2

    Thank u so much....This would help me to believe i can be a good sales man....Awesome sir..

  • @connelllandscaping3398
    @connelllandscaping3398 7 років тому

    Victor what's good approach at a Home&Garden show for people walking by our both? To sale them service.

  • @phutontattooremoval
    @phutontattooremoval 11 місяців тому

    Thank you, this video is really helpful

  • @jiggy172.
    @jiggy172. 4 роки тому

    Thank you Victor 🙏🏼

  • @ummaria244
    @ummaria244 2 роки тому

    Buiilld knowledge base

  • @heyyy5768
    @heyyy5768 2 роки тому

    Great. Thank you

  • @williamruff4715
    @williamruff4715 4 роки тому

    Hi Victor,
    My name is Will Ruff and I am an Internet Director for a Toyota Dealership in Atlanta.
    Really enjoy your videos and I listen to them all the time especially when I am in a slump. But I do have two questions for you.
    1. Do you have a book?
    2. What video/videos you made that you would recommend for a car sales consultant.
    Also can you touch more on blocking objections when the customer is not face to face but came through a digital avenue such as phone/email.
    Thanks,
    Will

  • @paulfrechette9317
    @paulfrechette9317 6 років тому

    Excellent!

  • @crystaldblevins
    @crystaldblevins 5 років тому

    Great advice!

  • @BeOutstanding
    @BeOutstanding 6 років тому +29

    Demonstrate industry knowledge,
    Demonstrate product knowledge,
    Market knowledge,
    be honest
    be direct, it is now what you sell, but how you sell
    Talk about positives and negatives
    listen

  • @bancancerking1993
    @bancancerking1993 4 роки тому +1

    Words from a legend Hands down it’s all Love love Victor and Goodmorning

  • @baldeepbirak
    @baldeepbirak 7 років тому +2

    Great advice Victor. Thanks

  • @maidelinpaz5813
    @maidelinpaz5813 4 роки тому +1

    You are the best

  • @godisable8021
    @godisable8021 6 років тому

    Hi Mr Victor, I will like you to suggest me a good introduction that can attract a client to corporate and close that client.

  • @Hewillbless
    @Hewillbless 6 років тому +1

    God bless!! I love you man!!!

    • @VictorAntonioLive
      @VictorAntonioLive  6 років тому +1

      Thank you and back atcha GF! :-) VA

    • @Hewillbless
      @Hewillbless 6 років тому +1

      You are my "virtual guru" and I listen to you repetitively, daily. You recharge my sales spirit and refine my sales skills and techniques with your amazing and powerful insight. I truly appreciate you taking your time to respond back to me. You made me feel like I just got a response from Zig Ziglar(R.I.P.) himself. What a great feeling! Thank you for all that you do!!

    • @VictorAntonioLive
      @VictorAntonioLive  6 років тому +1

      Thank you :-) VA

  • @baref0ot455
    @baref0ot455 6 років тому

    Do have any advice in selling affiliate products. I reach people but they aren't buying. What can I do. I need your expert advise. Thank you so much sir :)

  • @SocialShortcuts
    @SocialShortcuts 6 років тому

    Great videos

  • @hafey80
    @hafey80 4 роки тому

    Great

  • @farooqazamjee6899
    @farooqazamjee6899 6 років тому

    in wht case that a person comes to know that the caller is calling form XYZ insurance company and says I'm not intrested

  • @agnestandog3660
    @agnestandog3660 6 років тому +1

    good video

  • @mohamedelnahaal6096
    @mohamedelnahaal6096 6 років тому

    thanks for that , it's amazing

  • @rrpackagespakistan.2083
    @rrpackagespakistan.2083 6 років тому

    Bravo.

  • @dharmendarpassi1267
    @dharmendarpassi1267 6 років тому +1

    Hey Victor, that's great! well, I got a question, how we can grab attention of a client within 30sec n persuade them to feature for Magazine.

    • @VictorAntonioLive
      @VictorAntonioLive  6 років тому +2

      If I can show you how to take $XXXX and turn it into $YYYY on one page would you be interested? The one-page is the ad page :-) VA

  • @breakingthecycle.
    @breakingthecycle. 6 років тому

    Awesome video brother

  • @ummaria244
    @ummaria244 2 роки тому

    Prod knowledge every aspect that impact the customer

  • @murtazawahed
    @murtazawahed 7 років тому +1

    Love it!

  • @techx5930
    @techx5930 4 роки тому +2

    How to convince customer for advance payment

  • @gourabdas6129
    @gourabdas6129 5 років тому +1

    Thank you

  • @ninjamaxfitness9566
    @ninjamaxfitness9566 7 років тому +1

    Great work victor

  • @adityaali1145
    @adityaali1145 6 років тому

    I'm selling cosmetics how should I get a new person to try the product ?

  • @omeerrana7731
    @omeerrana7731 6 років тому +1

    What are the key point's to make a telemarketing sale on final expense insurance!!

  • @rathwije1579
    @rathwije1579 5 років тому

    Thanks again

  • @proultra6088
    @proultra6088 5 років тому

    thank you so much

  • @JayJay-tb2rc
    @JayJay-tb2rc 6 років тому

    you are awesome

  • @svtradespalakkad
    @svtradespalakkad 9 місяців тому

    Super

  • @EchegarayFernando
    @EchegarayFernando 4 роки тому

    Top quotes, Danke

  • @iyouthconsult8102
    @iyouthconsult8102 7 років тому +1

    captivating

  • @FOR8YESHUA
    @FOR8YESHUA 7 років тому +4

    Lying by omission could also be considered a perpetration with hold!

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +2

      Yes! Lying by not telling is just as bad as lying intentionally. VA

  • @arashsafari6588
    @arashsafari6588 6 років тому +1

    wow greeat

  • @HRhyperlapse
    @HRhyperlapse 6 років тому +1

    Awesome!

  • @lilyandmimi8728
    @lilyandmimi8728 2 роки тому

    Become products of the products ;)

  • @ameekothari4536
    @ameekothari4536 6 років тому

    How can I sell my teaching services

  • @FfAaYy
    @FfAaYy 6 років тому +2

    7 Ways to Build Trust/ Earn Trust with Clients - by Victor Antonio
    1) Strong industry knowledge - where the industry is going
    2) Strong product knowledge - how it works and how it impacts customers
    3) Strong market knowledge - trends in the market
    4) Be honest - don't omit information you know about just because it wasn't asked about
    5) Be direct - correct customers as needed. Eg. say "Mr Customer, that's a real stupid way of doing it" but in a more polite manner.
    All products are beginning to look alike, YOU are the differentiating factor. It's not WHAT you sell, but HOW you sell.
    6) Be even-handed - be unbiased. Acknowledge both negatives and positives. In your comments and criticism, learn to look at things from both perspectives. Eg "These are the things you're going to be able to do with our product, and these are the things you're not going to be able to do. But let's be honest, you're not really going to use these features/benefits."
    Most important point:
    7) Listen - not to yourself but to your customers
    Don't rush trust-building. Go slow to sell more.
    Selling ain't hard when you know how😆🙌

    • @bakaitrio9452
      @bakaitrio9452 6 років тому

      Fay- how did you do that?
      Meaning how did you transcribe the contents of this video?
      It is brilliant and much appreciated

    • @xiaoweizhang4648
      @xiaoweizhang4648 6 років тому

      Fay Adora was

  • @williamrodriguez6694
    @williamrodriguez6694 7 років тому +1

    You're a beast Victor Antonio

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +1

      Ha! Thank you! VA

    • @bradpittyay
      @bradpittyay 7 років тому

      I was there with you in 2008 Victor in the Sales Influence video era Remember ??

  • @zakfarah9902
    @zakfarah9902 6 років тому +1

    How can I make a lasting impression in the first 5 seconds and keep them engaged victor? Thanks in advance

    • @zakfarah9902
      @zakfarah9902 6 років тому +1

      I'm an investment broker Victor.

    • @VictorAntonioLive
      @VictorAntonioLive  6 років тому +3

      Make a BIG CLAIM and then prove how you would achieve it. VA

  • @ummaria244
    @ummaria244 2 роки тому

    Looking for someone to guide them, honest, direct

  • @ummaria244
    @ummaria244 2 роки тому

    Position the prod in someway how you sale not what you sale

  • @harishkumars5532
    @harishkumars5532 6 років тому +1

    Hi sir this is Harish Kumar s from India i started my career in enterprise sales. Our services include end to end solution in manpower. May i know how to attract clients towords our services and how to talk with the cleints so that he can trust on our services. Please suggest me sir

    • @VictorAntonioLive
      @VictorAntonioLive  6 років тому +1

      That's too big a question to answer simply. I don't even know what you sell. So step 1 in attracting clients, BE SPECIFIC in what problem you solve. VA

  • @moawdi4810
    @moawdi4810 7 років тому +1

    Thanks Victor!

  • @ethanthemusician
    @ethanthemusician 7 років тому +2

    sweet

  • @ummaria244
    @ummaria244 2 роки тому

    Industry knowledge product market knowledge

  • @VinDcator
    @VinDcator 7 років тому

    Withholding is, in fact, a form of deception. Just never make excuses for not asking for the money.

  • @tpandya47
    @tpandya47 7 років тому +1

    Really nice Victor.

  • @muhammadzohairkhan480
    @muhammadzohairkhan480 7 років тому +2

    sir a i am a medical representative how can i be the best in it plzzzzzz tell me as soon as u can sir

    • @VictorAntonioLive
      @VictorAntonioLive  7 років тому +3

      Look up the 10,000 hour rule :-) VA

    • @muhammadzohairkhan480
      @muhammadzohairkhan480 7 років тому +1

      Victor Antonio there is nothing as according to my need sir

    • @aungkyaw4694
      @aungkyaw4694 4 роки тому +1

      @@muhammadzohairkhan480 As a medical Rep, your customers are Doctors, Hospital Admins like me. Those guys can be your customers if you understand about them. Their emotions, why they do their jobs, their goals, saving lives, cost saving, patient's choice, building brand, etc… Listen to them very closely. Don't neglect the front desks, they can give you some hints. You should help them by selling your products. I usually buy from those Reps who save my time & help me to achieve my goals.

  • @ummaria244
    @ummaria244 2 роки тому

    Benefits of the idea