(TechTip 21) JAYCOMMAND - 'You Are Disconnected'

Поділитися
Вставка
  • Опубліковано 14 сер 2023
  • Scott from BMPRO USA runs through what to do when your display is telling you that you are "disconnected"
    #teambmpro
    #JAYCOMMAND
    #rvsystems
  • Авто та транспорт

КОМЕНТАРІ • 11

  • @bishopgeorge1333
    @bishopgeorge1333 9 місяців тому

    Great thank you for this video the wife and I bought a new 5th wheel that had this same system we used it for the first time and we got a lot of "disconnected", we were setting up at our campsite and I was able to use the app but my wife was inside trying to setup also but she finds that some of the icons were blackout so she calls my inside and said that she needed to setup.
    So now since I was using this for the first time I was just hitting all kinds of buttons but I finally went to UA-cam and found out what to do so my fix was more like rebooting the system and that seemed to work 90% of the time. Some of those time was trying times, it was almost heated, lol but we worked through it. We are back from our 45+ days cross-country trip so I need to save this video so when we go back out I will be able to refer to it.

  • @C-141B_FE
    @C-141B_FE 3 місяці тому

    Actually helpful. Thanks.

  • @1RComyn
    @1RComyn 6 місяців тому +1

    I have that same control panel. But mine is out of control. It keeps shutting off and on. The battery is at 35 percent. I have unplugged it and turned it off manually. Does it need a new battery or replace the controller? I see that it's an Android tablet.

  • @Savageboy-eq9kq
    @Savageboy-eq9kq 5 місяців тому +2

    So if we do all of these and it still doesn’t work do we need a new control panel? It pairs to my phone but that’s it. I can’t use the panel in the camper

    • @brookeundseth4108
      @brookeundseth4108 Місяць тому

      We had the same problem. I was only using my phone for control. I did order new tablet through a certified Jayco dealer that was tied to my Vin number and it was very easy to plug it in and pair it up to the node.

  • @1RComyn
    @1RComyn 4 місяці тому

    My pairing buttons don't work. They flashed once and that's it, dead! What do I do? I changed the battery a couple months before and everything worked fine.

  • @user-xe7mg3wo1t
    @user-xe7mg3wo1t 11 місяців тому +1

    Where can I get a new tablet? My tablet keeps turning off. I've when it's connected to the power source.

    • @Steve_Solomon
      @Steve_Solomon 10 місяців тому

      Rant:
      This video covered the basics on how to reset the system, but I believe the fundamental problem is the tablet hardware BMPro uses, in other words its slow and unresponsive at times. I would suspect the tablets use low grade components to save money for the company or reduce their sell price but when you sell something that is bond to have issues this is what you get. I really like the idea of the bmpro system and I would say many of the functions work well and the UI of the app is decent. But the app and system could use some updates. The propane sensors they sell don't update frequently even after taking them out of shipping mode. My 30lb tank shows empty when I just filled it. I made sure there was the special grease on the contact and still nothing. So with all that being said, I'm a fan of the idea but not the follow through.
      Solution: I can't just rant to bmpro and those on the internet that read my response without providing a solution that works but still has its flaws, What I did in my Eagle was replace the tablet that they provide with a quality tablet from best buy. Don't cheap out like they did. Setup the tablet and install bm pro app. Don't remove the old tablet but wire in the new one by connecting to the 12v source behind the wall and figure a way to mount your tablet. I personally used two car phone magnets so if the tablet has issues or needs updating in the future it can easily be removed. If you buy a tablet of similar size you might be able to replace theirs and have more of an oem look but will take more shaping skills to make it look good. I went ahead and about a tablet for the bedroom and mounted the same way by my dresser and one out in the living room on my work desk. So where ever im at, whether my phone is charging or not I will have a tablet close by, plugged in with bm pro installed to be able to access. Now the downside I still find with the BM pro system is the "30s" delay for BT to connect even when having the cloud options selected and signed in. So BM pro has some work to do on their systems. Seeing that they haven't bothered to respond to your question may indicate there level of care for the product they sell to us consumers. Idea good, follow through lacking Come on BM Pro

  • @apollosilverlight583
    @apollosilverlight583 5 днів тому

    BMPro and JAYCO suck. Trying to get someone to give you a call back and walk you through some issues is impossible

  • @apollosilverlight583
    @apollosilverlight583 21 день тому

    This didnt explain a thing, what a waste of my time