How To Close Sales Over The Phone - 3 Phone Sales Techniques To Sell On The Phone & Close Deals
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- Опубліковано 8 лип 2024
- Learn how to close sales over the phone using my top 3 phone sales techniques.
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Suggested Video #1 - How To Sell Anything To Anyone:
↪︎ • How to Sell Anything t...
Suggested Video #2 - How To Close Sales Over The Phone:
↪︎ • How To Close Sales Ove...
Watch Our Top Playlist - Sales Tips to Close More Deals:
↪︎ • Sales Tips to Close Mo...
0:00 My Past Experience in Closing Sales Over the Phone
1:52 Tip 1: Tonality
6:23 Tip 2: Ask Questions
8:20 Tip 3: Closing Techniques
12:00 Recap
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One of the most challenging parts of being in sales is closing over the phone.
Sometimes you might not know what to say to move a deal forward or get to the next step in the sales cycle.
Not only that, but phone sales requires a much different sales skillset compared to talking to someone over email or even in person.
I remember my very first sales call... I was nervous and didn't know what to say, and the prospect hung up on me and told me never to call back again.
But with practice and persistence, I became significantly better and effective with closing over the phone.
So in this video, I'll be sharing my top 3 tips to closing sales over the phone.
1) Tonality: How the sound of your voice is one of the most essential factors in phone sales and closing over the phone.
2) Ask Questions: How to use the 80/20 rule to make sure you're only speaking 20% and asking insightful questions, while the prospect talks 80% of the time about their pains.
3) Closing Techniques: We'll be going over the top closing techniques I use to close sales over the phone.
By the end of this video, you'll learn how to sell practically anything over the phone.
About Patrick Dang
Patrick Dang is an international sales trainer who started his career at Oracle in Silicon Valley and quickly became on the top performers in North America in just one year.
After gaining experience in both the enterprise and startup world, Patrick began sharing his knowledge of modern sales students around the globe.
Since then, Patrick has trained over 50,000 students across 150 countries on topics on how to start a career in sales, business development, lead generation using cold email and LinkedIn, cold calling, and sales skills.
Ultimately, Patrick's vision is to inspire others to make a living from their passions and provide the knowledge and tools to make it a reality.
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↪︎ / @patrickdang
#patrickdang #howtoclosesales #phonesales
Connect With Patrick Dang
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Learn how to generate more leads with your dream clients and close more deals by joining the Ultimate Online Sales Masterclass Sales Legacy OR Watch our Free 1-Hour Training: www.saleslegacy.com/
I really feel your energy i want to know more techniques
11.48pm.
So true, if the voice is nice, i actually like to talk to the person for a while longer.
I've never done sales now after hiring on with a new company I find I'm cold calling trying to sell a product that 10 other businesses are already selling. Thanks for your videos. I'm training myself so I can keep my job lol
Glad you're finding the videos helpful Lisa. Best of luck!
How's it going? I'm about to hop on a career in B2B sales, with some cold calling, which I've never done before. A bit daunting.
Remember that if you aren't the cheapest, value is built in other areas.
I am in a similar situation. Were you able to keep your job. If yes what helped you.
How you making out in cold calling?
Spot on.. What if they say they need to talk to their significant other or boss first and they won't/can't budge?
Love the "Is there anything else you need to see in order to make a decision today?" - especially as someone who is showing people "all" of their options, this is a going to be key! Thanks Patrick!!
Man I left hospitality after 17 years and started my first phone sales job today.
Tell you what it's so overwhelming and today wasn't the best day for me cause I couldn't get anyone to stay on the phone till the very end they would always make an excuse.
But pushed through got a few nice people. Now stressing and worrying about how tomorrow is going to be but I'm so thankful i found your channel I'm going to try all these techniques tomorrow I feel a bit better about making this switch in career's with your insight and how you explain everything thank you for making me feel a bit better just by watching your videos!!!
Hey Ryan, thanks for sharing. Sales can be tough at the beginning but if you're willing to stick to it, it's a great career. Best of luck and thanks for watching.
This video of yours really helped me especially now I am researching for the subject I am currently teaching. God Bless!
golden info, i have been out of sales for a while now and watching this video helped me get back on track as well add some new things to ask and how to sound. thanks patrick.
Thank you so much patric your videos is really outstanding. It's really easy to understand whatever you're trying to teach.
Ty very much
I'm a sales agent.Thank you for your videos I got a lot of tips in selling phones.☺
dude, thank you for sharing. Im gonna watch the whole videos you were upload at the first time. it is really worth it.
I appreciate that! Glad you're getting so much value out of the videos.
Thank you Patrick, loving the videos, really helpful.
Thanks for watching Edward, happy to hear you're loving them!
If I could like and subscribe a million times I would! I’m interviewing for an Account Executive position next Friday and I’ve been binge watching your videos. They’re so informative and you have a great voice! I hope I can apply everything I’m learning to nail my interview! :-)
Thank you ! This video was great
That 1 to 10 line is amazing! Thanks for the insight Patrick
Seriously! The second I heard it my brain clicked and I thought “genius”!!
Your cool voice (late night radio show host) has a downward inflection which influences the prospect’s subconscious to trust you a bit more and give you credibility
I appreciate you too Patrick! I love your content!
Glad to hear!
This video made me want to buy something 😂. I'm a person that hates the word "sales' when it come what to choose on my next career. But this channel gave me a good interest in sales. Great video.
Mirror and match. My favorite.
Very helpful content, considering this so much more
this is brilliant; thank you
Very helpful
with all respects ... when you have a big family and the best CLOSER on sales I have ever met ... you want to see them face2face and only DM ... I work on daily targets ... nearly 10 years ... your videos are interesting for new people who have decided to get involved in sales ... Find their pain and give a solution ... works for sure ..
Thanks Patrick D
Great video Thanks
great video thank you patrick!
Really helpful...!!
It was a very useful video. Thanks
New with real estate industry, really helpful!
thanks
Beautiful. thank you man
My pleasure!
I like this approach. Thank you!
You have been making me crazy money
Thanks my guy
That was awesome.
Really a fabulous video. Thank you Patrink....
Thank you for watching!
Thank you so much..I'm literally killing it
I got a lot of value from this video. Your channel has tons of valuable sales and marketing videos, and I appreciate your hard work to make so many valuable videos! Can you make a video where you're making a sales call live and closing a deal on the phone?
Yes please
+1 on this request
Patrick, great video!! Loved all of the rules and advice. What would be your best tips on someone with no edu. or experience on getting a company to hire you?
Thank you very much I love everything about it !!!
Appreciate that
Solid Advice👍
I confirm, I literally love your voice! Thank you for all these advices and techniques !
Thanks Claire.
Thanks for the video!
Subscribed !!!
thanks bud
Thank you for sharing your diamond experiences with us! I appreciated for it
Very educational, really enjoyed watching this, thank you for sharing
Glad you enjoyed the video
Thanks Patrick...after I listen to ur videos my sales went up🎉🎉🎉Thabks so much...I wanna keep listening to ur advices pls
Wonderful..
Thanks for this i like these tips. I’ve just started sales with mike barron. Im struggling just a little bit on trying to just be myself when doing these cold calls. I’m still going thru the phone sales drilling so i could actually start phone sales. Just need a little bit help actually being myself and asking questions and making them like a friend basically
Knocked out by the 1 - 10 line - well done, Patrick
appreciate it
This guy is a legend i'm so late..
The techniques used to sell the video/ Channel are good as well.
Hey dude ,
I came across your content today itself
Yours content is awesome
Love from India.
You are awesome Patrick.
Thanks for watching.
Thanks..u are wonderful
I liked your video Patrick
Good!
Closing is the challenge and handling objections
I love your vids
Hi. Great information video. My #1 challenge on sales is following and trying to close without seeming pushy or desperate.
Thanks, yeah, it's a balance most salespeople have to get used to.
You the guy.
Great lecture!
from Korea to America. Hyun Keun Kim.
Closing over calls , a pitch for B2C would be great, also make a video on how to build rapport on first call.
Thanks for the suggestions, I’ll add that to the pipeline!
Great work Patrick, liked your video. I'll try all 3 pointers into my sales call and see how it works. Will share the feedback too.
best of luck!
partnerships deal often fall apart when comes to who pay the money (to build the product), how would you advise where do we come in and round it up again?
I am in the finance and stocks, but I just wanted to let you know that I liked this video and gave you a Thumbs up.
Thanks!
I did got allot of value
Great video!
Glad you enjoyed it
U great bro
FIRE 🔥💎
Nice informations,keep up the work
Thanks, appreciate it!
I am in a new sales process yes i came to know giving lots of focus to make the prospects convert into sale will apply your idea to experience it. Thank
Best of luck!
Nice video I have a new that I will be starting next month and its a sales based job. They do paid training and everything but im a little nervous because I have never done anything like that before. I worked in Warehouses, bars, grocery stores ect but never sales lol.. Its a strange time but this video has great advice keep up the good work.
Thanks! Best of luck!
So nice more videos please :)
Subscribed and like. I’m gonna try this closing technique and will update again. I have many opportunities but stuck at closing. Few customers informed the management needs more time
Neymer brother spoted🤩
Hey Patrick! Hope you're keeping well. A big shoutout to you. I'll be starting at Adobe today as a part of their Sales team. You and your videos had a major role to play. It's now my time to implement the same on the desk. Thanks so much once again!
Congrats! Best of luck!
Hi sir , I have deferent situation right here , we deal with online laundry services. how can I retain the customer over phone. How to introduce our new service to the customer (customer can pre book their slot for period they require laundry service, once they placed automated order an order will be placed automatically on particular they decided ). If you have any solution please make a video, Thank you
Best same day sale closing technique?
My number 1 sales challenge is presenting myself properly
Learn on how to handle objections better and actually closing the sale
Same thing I do
Patrick, I am actually selling something that won't cost the client any money. I'm selling unwell people their health back through a benefit of their existing insurance. They cannot believe there isn't a catch. I can't seem to get past that. People don't believe that they are getting something for nothing (because it's included in something they already pay for). Would love your thoughts.
This is awesome! Do you happen to use Chris Voss's Never Split the Difference as your reference too??
Thank you Patric am really thank full to your video
I got promotion as a sales person just 4 months back every month i need to get 1 sale per month that is on solar for Australian people but most of the time customer tell. i don't want to go
After the first call they sound really good but when it comes to move forward they don't think its not worth
After lot of effort when customer tell am not going or we will wait I feel really low
its my problem so any suggestion from u Patrick
Wow great video!! So so useful! my n°1 challenge during a call is lack of determination, I give up too quickly :(
Thanks! Just keep going and you'll get the hang of it soon!
@@patrickdang thank you ❤️ your videos have been very helpful 😍
thanks for the video and tips! how would you act differently if you are a technology startup selling a pilot project to evaluate the value for the customer - so he understands the potential vs the "pain" of not having it now
I would actually take the same approach. Ask questions the probe into what pains your prospect may be experiencing. Once that's established, get the prospect to talk about what their ideal situation looks like. At that point, I would then pitch your startup's solution on how you can solve their pain and get them to their ideal situation.
Acolment of the journey confidential
I've watched all the vids like this I can get my hands on, & put it all out there, have been told " great tonality" & I don't stop trying, & nothing is working, I stink, real bad, it's timeshare, & I don't like the product, am older, I can't handle the loud hip hop being played in the office, I've figured out this gig ain't for me, telesales SUCK......!!!!!!
Can i use this techniques to sell websites
Thank you for this. I'm new to sales and it's been fucking rough! Soul crushing.
ThAnk you, I get nervous before the call. I'm a new owner, provide a service for home owners. The call when they need a roof or repair
Everyone’s so scared of generating leads by themselves.. I’m terrified of the amount of calls it might take to close 10 leads 😂😂
My major sales challenge is usually at the end of the call during closing my prospects say I need to check with my family/anyone close to them...
So how do I handle that? What if they want to but because someone else said no, they will not be going ahead with me...
Ideally you want to set up another meeting with them, the person they have to talk to, and YOURSELF. You want to be the one selling the product/services to the other person and not the prospect you're calling. You can try "Let's set up a meeting with you, [the person they want to talk to] and I'll be there to answer any questions you may have. etc."
@@patrickdang No. Sorry respectfully disagree. IDEALLY you want to qualify your lead/prospect at THE BEGINNING of the call not the end of it. This is Sales 101. This prevents you from wasting your time/ getting your hopes up/ pitching non-buyers / getting negged out / etc. by qualifying them at the beginning after your warm-up. A buyer doesn't mind being qualified. Only non-buyers get offended/upset at qualifying questions ( your welcome). And personally, in my sales industry , we have found the "partner" objection or "wife/husband" objection is a b.s. objection used simply by some buyers/leads as a tool to not buy today/ blow you off without buying. Overcome this by asking, upfront at beginning of call, if all decision-makers and partners are on board with this project? ESPECIALLY THE WIFE/HUBBY. And do they need to talk to them before making a decision here today or do they already have their blessing to move forward without speaking to them if they find right product at the right price...if they need to talk to a partner before deciding either you are about to get stroked or do your job as a closer and get the other person on the hone. Not tomorrow. not later today. Now. And give lead an incentive or benefit o get partner on board now. Ultimately, They are not buying without partner ...if can't get em on phone now blow them of nicely yelling them to cal back when they get partners blessing/ on board and move on to next lead. You would be amazed at how many leads using the "partner" objection turn out to be straight strokes/ shoppers/ non-buyers. Finally, Muskan: just bc you overcame lead about their partner the doesn't mean this lead doesn't sill have another or several more objections ready to use on you to not buy today. Qualify correctly and right after: hit em with a spbq ( If/Would scenario) right between the eyes. Good luck and don't get discouraged...youre asking how to get better/ overcome objections so obviously you are on the right path/ can be a closer.
@@karlshorb3811 🎉🎉 wow Iet me right this down to make sure I captured everything.
hey ive recently been watching ur videos and i dont mean to be disrespectful or anything, but how old are you ? im currently 17 right now and i want to be able to get money and idk if inbound closing is worth it for me. i would love to travel and work when i want to so just wondering if you have any advice
Patrick I want to know how can I start my sales career
When doing cold calls, I usually get response like how did you get my number. I want to know how I can handle that.
It's a funny one, I would say someting along the lines of 'my predecessor kept your details on file and was convinced that contacting made sense i believe' Another way to get to your point is to say the same and add your question to it
The hand gestures makes it feel like he is rapping lol
The 3th Question l.What if they say yes.I like to how much you earn monthly should you then show them ?
What sales role close client deals? Are they BDRs, AEs?
AE