How To Close Sales Over The Phone - 3 Phone Sales Techniques To Sell On The Phone & Close Deals

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  • Опубліковано 21 січ 2025

КОМЕНТАРІ • 210

  • @patrickdang
    @patrickdang  3 роки тому +13

    Learn how to generate more leads with your dream clients and close more deals by joining the Ultimate Online Sales Masterclass Sales Legacy OR Watch our Free 1-Hour Training: www.saleslegacy.com/

  • @yasminebrown3782
    @yasminebrown3782 4 роки тому +39

    So true, if the voice is nice, i actually like to talk to the person for a while longer.

  • @lisatrouttaylor8986
    @lisatrouttaylor8986 3 роки тому +58

    I've never done sales now after hiring on with a new company I find I'm cold calling trying to sell a product that 10 other businesses are already selling. Thanks for your videos. I'm training myself so I can keep my job lol

    • @patrickdang
      @patrickdang  3 роки тому +3

      Glad you're finding the videos helpful Lisa. Best of luck!

    • @Uncouth
      @Uncouth 3 роки тому +3

      How's it going? I'm about to hop on a career in B2B sales, with some cold calling, which I've never done before. A bit daunting.

    • @nathanberner7725
      @nathanberner7725 2 роки тому +1

      Remember that if you aren't the cheapest, value is built in other areas.

    • @kumarpriyan3114
      @kumarpriyan3114 2 роки тому +1

      I am in a similar situation. Were you able to keep your job. If yes what helped you.

    • @bunnyman6321
      @bunnyman6321 Рік тому

      How you making out in cold calling?

  • @KingRy666
    @KingRy666 3 роки тому +7

    Man I left hospitality after 17 years and started my first phone sales job today.
    Tell you what it's so overwhelming and today wasn't the best day for me cause I couldn't get anyone to stay on the phone till the very end they would always make an excuse.
    But pushed through got a few nice people. Now stressing and worrying about how tomorrow is going to be but I'm so thankful i found your channel I'm going to try all these techniques tomorrow I feel a bit better about making this switch in career's with your insight and how you explain everything thank you for making me feel a bit better just by watching your videos!!!

    • @patrickdang
      @patrickdang  3 роки тому

      Hey Ryan, thanks for sharing. Sales can be tough at the beginning but if you're willing to stick to it, it's a great career. Best of luck and thanks for watching.

  • @anthonyjuarez7543
    @anthonyjuarez7543 2 роки тому +2

    Mirror and match. My favorite.

  • @Akym027
    @Akym027 2 роки тому +2

    I'm a sales agent.Thank you for your videos I got a lot of tips in selling phones.☺

  • @estmol
    @estmol 2 роки тому +1

    with all respects ... when you have a big family and the best CLOSER on sales I have ever met ... you want to see them face2face and only DM ... I work on daily targets ... nearly 10 years ... your videos are interesting for new people who have decided to get involved in sales ... Find their pain and give a solution ... works for sure ..

  • @ArchieLegods
    @ArchieLegods Рік тому +2

    This video made me want to buy something 😂. I'm a person that hates the word "sales' when it come what to choose on my next career. But this channel gave me a good interest in sales. Great video.

  • @clairebory250
    @clairebory250 2 роки тому +5

    I confirm, I literally love your voice! Thank you for all these advices and techniques !

  • @beccastaples5865
    @beccastaples5865 2 роки тому +14

    Love the "Is there anything else you need to see in order to make a decision today?" - especially as someone who is showing people "all" of their options, this is a going to be key! Thanks Patrick!!

  • @abenabrainstorm9847
    @abenabrainstorm9847 2 роки тому +1

    Closing is the challenge and handling objections

  • @DeniseGibson-pl5jj
    @DeniseGibson-pl5jj 20 днів тому

    Great video! My industry: travel agent. My challenge: overcoming objections, getting prospect to say yes right then.

  • @avirupchakraborty2963
    @avirupchakraborty2963 2 роки тому +3

    I am in a new sales process yes i came to know giving lots of focus to make the prospects convert into sale will apply your idea to experience it. Thank

  • @markgilmanalo302
    @markgilmanalo302 4 роки тому +17

    This video of yours really helped me especially now I am researching for the subject I am currently teaching. God Bless!

  • @yhrfeyxm
    @yhrfeyxm 3 роки тому +4

    golden info, i have been out of sales for a while now and watching this video helped me get back on track as well add some new things to ask and how to sound. thanks patrick.

  • @anandaiqbalekaputra7537
    @anandaiqbalekaputra7537 4 роки тому +6

    dude, thank you for sharing. Im gonna watch the whole videos you were upload at the first time. it is really worth it.

    • @patrickdang
      @patrickdang  4 роки тому +1

      I appreciate that! Glad you're getting so much value out of the videos.

  • @dilciayadiraberti4260
    @dilciayadiraberti4260 3 роки тому +3

    Hi. Great information video. My #1 challenge on sales is following and trying to close without seeming pushy or desperate.

    • @patrickdang
      @patrickdang  3 роки тому

      Thanks, yeah, it's a balance most salespeople have to get used to.

  • @joshternyak8752
    @joshternyak8752 3 роки тому +10

    I got a lot of value from this video. Your channel has tons of valuable sales and marketing videos, and I appreciate your hard work to make so many valuable videos! Can you make a video where you're making a sales call live and closing a deal on the phone?

  • @hanensoltanii
    @hanensoltanii 2 роки тому

    This guy is a legend i'm so late..

  • @gianri05
    @gianri05 3 роки тому +1

    The techniques used to sell the video/ Channel are good as well.

  • @nicolavarias24
    @nicolavarias24 2 роки тому +1

    New with real estate industry, really helpful!

  • @dalaynasmart756
    @dalaynasmart756 3 роки тому +15

    If I could like and subscribe a million times I would! I’m interviewing for an Account Executive position next Friday and I’ve been binge watching your videos. They’re so informative and you have a great voice! I hope I can apply everything I’m learning to nail my interview! :-)

  • @nancymelendez3504
    @nancymelendez3504 Рік тому

    Thanks Patrick...after I listen to ur videos my sales went up🎉🎉🎉Thabks so much...I wanna keep listening to ur advices pls

  • @saniahantonye
    @saniahantonye 2 роки тому +5

    Thanks for this i like these tips. I’ve just started sales with mike barron. Im struggling just a little bit on trying to just be myself when doing these cold calls. I’m still going thru the phone sales drilling so i could actually start phone sales. Just need a little bit help actually being myself and asking questions and making them like a friend basically

  • @MyDarling572
    @MyDarling572 Рік тому +1

    I like this approach. Thank you!

  • @vincenzolamonica5491
    @vincenzolamonica5491 4 роки тому +5

    That 1 to 10 line is amazing! Thanks for the insight Patrick

    • @therecreationalguru7323
      @therecreationalguru7323 3 роки тому

      Seriously! The second I heard it my brain clicked and I thought “genius”!!

  • @ASimDiary
    @ASimDiary 3 роки тому +6

    Your cool voice (late night radio show host) has a downward inflection which influences the prospect’s subconscious to trust you a bit more and give you credibility

  • @itssimplyjoey
    @itssimplyjoey 3 роки тому +1

    You have been making me crazy money
    Thanks my guy

  • @mikeheathcote1941
    @mikeheathcote1941 4 роки тому +2

    Knocked out by the 1 - 10 line - well done, Patrick

  • @WideSpectrum
    @WideSpectrum 3 роки тому +3

    I am in the finance and stocks, but I just wanted to let you know that I liked this video and gave you a Thumbs up.

  • @mathewalexander8021
    @mathewalexander8021 4 роки тому +12

    Closing over calls , a pitch for B2C would be great, also make a video on how to build rapport on first call.

    • @patrickdang
      @patrickdang  4 роки тому +1

      Thanks for the suggestions, I’ll add that to the pipeline!

  • @Drivewithmartin
    @Drivewithmartin 4 роки тому +8

    Thank you so much patric your videos is really outstanding. It's really easy to understand whatever you're trying to teach.
    Ty very much

  • @edwardokougbo438
    @edwardokougbo438 5 років тому +14

    Thank you Patrick, loving the videos, really helpful.

    • @patrickdang
      @patrickdang  5 років тому

      Thanks for watching Edward, happy to hear you're loving them!

  • @MIaPlAYzS1
    @MIaPlAYzS1 Рік тому

    Subscribed and like. I’m gonna try this closing technique and will update again. I have many opportunities but stuck at closing. Few customers informed the management needs more time

  • @Top10-i1x2m
    @Top10-i1x2m 3 роки тому +1

    You are awesome Patrick.

  • @vineetchatterjee7550
    @vineetchatterjee7550 2 роки тому +8

    Hey Patrick! Hope you're keeping well. A big shoutout to you. I'll be starting at Adobe today as a part of their Sales team. You and your videos had a major role to play. It's now my time to implement the same on the desk. Thanks so much once again!

  • @김현근-p8m
    @김현근-p8m 3 роки тому +2

    Great lecture!
    from Korea to America. Hyun Keun Kim.

  • @KapilKumar-jp5dc
    @KapilKumar-jp5dc 3 роки тому +7

    Great work Patrick, liked your video. I'll try all 3 pointers into my sales call and see how it works. Will share the feedback too.

  • @chrisguerra355
    @chrisguerra355 Місяць тому

    Thanks, Patrick
    I totally believe in my product/service. It just seems like some of the paperwork is clunky so in my mind if I was the customer, I would feel a little off put
    Wish it was a little more streamlined

  • @MonicaSoyemi
    @MonicaSoyemi 3 роки тому +2

    Great video!

  • @Timethread
    @Timethread 3 роки тому +2

    Thanks Patrick D

  • @ryankirk2180
    @ryankirk2180 3 роки тому +3

    Nice video I have a new that I will be starting next month and its a sales based job. They do paid training and everything but im a little nervous because I have never done anything like that before. I worked in Warehouses, bars, grocery stores ect but never sales lol.. Its a strange time but this video has great advice keep up the good work.

  • @terikeri7540
    @terikeri7540 4 роки тому +4

    Very educational, really enjoyed watching this, thank you for sharing

  • @louisluxx3605
    @louisluxx3605 Рік тому

    Thank you so much..I'm literally killing it

  • @bohemians5386
    @bohemians5386 2 роки тому +1

    Thank you for sharing your diamond experiences with us! I appreciated for it

  • @giovannaparrinello3776
    @giovannaparrinello3776 3 роки тому +3

    Wow great video!! So so useful! my n°1 challenge during a call is lack of determination, I give up too quickly :(

    • @patrickdang
      @patrickdang  3 роки тому +1

      Thanks! Just keep going and you'll get the hang of it soon!

    • @giovannaparrinello3776
      @giovannaparrinello3776 3 роки тому

      @@patrickdang thank you ❤️ your videos have been very helpful 😍

  • @TheSquess
    @TheSquess 2 роки тому +1

    Solid Advice👍

  • @janelim1322
    @janelim1322 4 роки тому +4

    partnerships deal often fall apart when comes to who pay the money (to build the product), how would you advise where do we come in and round it up again?

  • @casandra9833
    @casandra9833 2 роки тому

    Hey! I appreciate the video. The speed of your hand gestures was a bit distracting though. The video quality overall was great though. Thanks for the tips :)

  • @gt2.052
    @gt2.052 2 роки тому +1

    Learn on how to handle objections better and actually closing the sale

  • @weblife2363
    @weblife2363 3 роки тому +3

    Thank you very much I love everything about it !!!

  • @afnanrazzak2280
    @afnanrazzak2280 2 роки тому +1

    This is awesome! Do you happen to use Chris Voss's Never Split the Difference as your reference too??

  • @nileshkalesudyogniti3037
    @nileshkalesudyogniti3037 3 роки тому +1

    Hey dude ,
    I came across your content today itself
    Yours content is awesome
    Love from India.

  • @ssaliumar1623
    @ssaliumar1623 2 роки тому +1

    You the guy.

  • @davidsimmons4491
    @davidsimmons4491 3 роки тому +1

    thanks bud

  • @christianveliz8592
    @christianveliz8592 2 роки тому +1

    FIRE 🔥💎

  • @joyengmortera8682
    @joyengmortera8682 2 роки тому +1

    Wonderful..

  • @miguelmelendez8454
    @miguelmelendez8454 3 роки тому +4

    Patrick, great video!! Loved all of the rules and advice. What would be your best tips on someone with no edu. or experience on getting a company to hire you?

  • @upliftedsolutions1574
    @upliftedsolutions1574 2 роки тому

    great video thank you patrick!

  • @ubd48
    @ubd48 2 роки тому +2

    Hi sir , I have deferent situation right here , we deal with online laundry services. how can I retain the customer over phone. How to introduce our new service to the customer (customer can pre book their slot for period they require laundry service, once they placed automated order an order will be placed automatically on particular they decided ). If you have any solution please make a video, Thank you

  • @LittleElla_
    @LittleElla_ 8 місяців тому

    ThAnk you, I get nervous before the call. I'm a new owner, provide a service for home owners. The call when they need a roof or repair

  • @el.ganainy
    @el.ganainy 4 роки тому +2

    Beautiful. thank you man

  • @javonne2561
    @javonne2561 Рік тому

    Love your channel, I think your speaking pace can be slowed down as you sound very rushed, but appreciate the insights 👍🏼

  • @RomeoHernandez-bn1ky
    @RomeoHernandez-bn1ky 5 місяців тому

    How do you introduce 3rd party implementation partners and follow up when they are involved?

  • @mayracarrasco1557
    @mayracarrasco1557 3 роки тому +2

    Very helpful content, considering this so much more

  • @HarinderSingh-mk5um
    @HarinderSingh-mk5um 5 років тому +2

    Really a fabulous video. Thank you Patrink....

  • @henryhollingsworth4955
    @henryhollingsworth4955 3 роки тому +1

    Best same day sale closing technique?

  • @therandomvideoexpert485
    @therandomvideoexpert485 3 роки тому +2

    Subscribed !!!

  • @riddickloowi
    @riddickloowi 2 роки тому +1

    Hey Partrick! Nice video!! I have a suggestion for your videos onwards - to add a soft chilling background musics to make it more interesting to watch out the content all through.
    Despite even without having bg music, I watched the whole video till the end as it's content is just real gold🔥🪙🪙🪙

  • @satistuyolari
    @satistuyolari 3 роки тому +1

    It was a very useful video. Thanks

  • @arielgonzalez9852
    @arielgonzalez9852 4 роки тому +1

    Great video Thanks

  • @dimitri992
    @dimitri992 4 роки тому +2

    I appreciate you too Patrick! I love your content!

  • @thedan7963
    @thedan7963 3 роки тому +1

    I liked your video Patrick

  • @wizardgaming3062
    @wizardgaming3062 3 роки тому +1

    I love your vids

  • @daljeetghag3321
    @daljeetghag3321 4 роки тому +1

    thanks

  • @Burkhammalicious
    @Burkhammalicious 2 роки тому +1

    Patrick, I am actually selling something that won't cost the client any money. I'm selling unwell people their health back through a benefit of their existing insurance. They cannot believe there isn't a catch. I can't seem to get past that. People don't believe that they are getting something for nothing (because it's included in something they already pay for). Would love your thoughts.

  • @itsmecharity2545
    @itsmecharity2545 2 роки тому

    So nice more videos please :)

  • @nancymelendez3504
    @nancymelendez3504 Рік тому

    Thanks..u are wonderful

  • @mohammedmashaquddin8119
    @mohammedmashaquddin8119 2 роки тому

    Acolment of the journey confidential

  • @rahulsingh8166
    @rahulsingh8166 3 роки тому

    My number 1 sales challenge is presenting myself properly

  • @SoulGlowHealing
    @SoulGlowHealing Рік тому +1

    Thank you for this. I'm new to sales and it's been fucking rough! Soul crushing.

  • @richaverma23
    @richaverma23 4 роки тому +1

    Very helpful

  • @navyamedar2611
    @navyamedar2611 2 роки тому

    Thank you Patric am really thank full to your video
    I got promotion as a sales person just 4 months back every month i need to get 1 sale per month that is on solar for Australian people but most of the time customer tell. i don't want to go
    After the first call they sound really good but when it comes to move forward they don't think its not worth
    After lot of effort when customer tell am not going or we will wait I feel really low
    its my problem so any suggestion from u Patrick

  • @iamjayantsoni
    @iamjayantsoni 4 роки тому +1

    Nice informations,keep up the work

  • @kurtwolf
    @kurtwolf 2 роки тому

    I did got allot of value

  • @Ltmp2024
    @Ltmp2024 2 роки тому +1

    When you say pain do you mean need?

    • @patrickdang
      @patrickdang  2 роки тому

      yeah, that's a jargon we use in sales. our job in sales is to solve pains/problems.

  • @theonlineentrepreneur678
    @theonlineentrepreneur678 Рік тому

    Patrick I want to know how can I start my sales career

  • @erickflores8642
    @erickflores8642 3 роки тому +1

    What sales role close client deals? Are they BDRs, AEs?

  • @coxman12
    @coxman12 7 місяців тому

    @patrick I have facing many issues in close some client share their requirements and then suddenly they don't reply I don't know whats happen here?

  • @makeupartistrybymuskan
    @makeupartistrybymuskan 3 роки тому +5

    My major sales challenge is usually at the end of the call during closing my prospects say I need to check with my family/anyone close to them...
    So how do I handle that? What if they want to but because someone else said no, they will not be going ahead with me...

    • @patrickdang
      @patrickdang  3 роки тому +2

      Ideally you want to set up another meeting with them, the person they have to talk to, and YOURSELF. You want to be the one selling the product/services to the other person and not the prospect you're calling. You can try "Let's set up a meeting with you, [the person they want to talk to] and I'll be there to answer any questions you may have. etc."

    • @karlshorb3811
      @karlshorb3811 2 роки тому +1

      @@patrickdang No. Sorry respectfully disagree. IDEALLY you want to qualify your lead/prospect at THE BEGINNING of the call not the end of it. This is Sales 101. This prevents you from wasting your time/ getting your hopes up/ pitching non-buyers / getting negged out / etc. by qualifying them at the beginning after your warm-up. A buyer doesn't mind being qualified. Only non-buyers get offended/upset at qualifying questions ( your welcome). And personally, in my sales industry , we have found the "partner" objection or "wife/husband" objection is a b.s. objection used simply by some buyers/leads as a tool to not buy today/ blow you off without buying. Overcome this by asking, upfront at beginning of call, if all decision-makers and partners are on board with this project? ESPECIALLY THE WIFE/HUBBY. And do they need to talk to them before making a decision here today or do they already have their blessing to move forward without speaking to them if they find right product at the right price...if they need to talk to a partner before deciding either you are about to get stroked or do your job as a closer and get the other person on the hone. Not tomorrow. not later today. Now. And give lead an incentive or benefit o get partner on board now. Ultimately, They are not buying without partner ...if can't get em on phone now blow them of nicely yelling them to cal back when they get partners blessing/ on board and move on to next lead. You would be amazed at how many leads using the "partner" objection turn out to be straight strokes/ shoppers/ non-buyers. Finally, Muskan: just bc you overcame lead about their partner the doesn't mean this lead doesn't sill have another or several more objections ready to use on you to not buy today. Qualify correctly and right after: hit em with a spbq ( If/Would scenario) right between the eyes. Good luck and don't get discouraged...youre asking how to get better/ overcome objections so obviously you are on the right path/ can be a closer.

    • @marinarosario1922
      @marinarosario1922 Рік тому

      @@karlshorb3811 🎉🎉 wow Iet me right this down to make sure I captured everything.

  • @lmraj7446
    @lmraj7446 4 роки тому +1

    Really helpful...!!

  • @tibinjoseph8965
    @tibinjoseph8965 4 роки тому +2

    Neymer brother spoted🤩

  • @svensevens
    @svensevens 3 роки тому +1

    That was awesome.

  • @atuhumuzaasher8098
    @atuhumuzaasher8098 3 роки тому +1

    Can i use this techniques to sell websites

  • @einarponce2822
    @einarponce2822 2 роки тому

    Good!

  • @glenndavies1828
    @glenndavies1828 3 роки тому +1

    I've watched all the vids like this I can get my hands on, & put it all out there, have been told " great tonality" & I don't stop trying, & nothing is working, I stink, real bad, it's timeshare, & I don't like the product, am older, I can't handle the loud hip hop being played in the office, I've figured out this gig ain't for me, telesales SUCK......!!!!!!

  • @fernandobodra
    @fernandobodra Рік тому

    I'm doing a pre-sales campaign right now for a gym that'll open on Jan 1st, 2024. How do I approach people who signed up for a promotion on the website to be a Founding Member and close them on the call instead of getting that "can you send me everything over email and I'll join when I'm ready" objection?

  • @carlomorales4051
    @carlomorales4051 3 роки тому +1

    Thank you for the tips. keep it up!

  • @Iam-Sergio-Faria
    @Iam-Sergio-Faria Рік тому

    The 3th Question l.What if they say yes.I like to how much you earn monthly should you then show them ?

  • @RonetViljoen
    @RonetViljoen 3 місяці тому

    how can you influence a client to accept a quote once it's been sent without being too pushy or sounding desperate?