This machine, along with the older models are a BEAST!! I bought one in 2014 to replace my wave force washer which was a pain of trouble. The first thing I did was test the suspension. I washed a good size bathroom rug in it, when it went into spin. I stopped the washer, balled the rug up in a ball and restarted it. The washer never vibrated one bit, and I swear it laughed at me and gave me the finger and said " is the best you can do to get me off balanced" I knew right there that I had a quality machine. We sold the house and moved to FL, had to leave it behind. :( In my current home, it came with a topload whirlshredder. Got sick of it and went with a Electrolux 617 series FL. I love it!!! No issues with it, no mold, no smells either. Bought it over the SQ fL due to it not having a internal heater. I'm a firm believer that hot water cleans whites.
About two or three months ago I finally ditched the Whirlpool direct drive set from 1990 and replaced them with a pair of Speed Queen con op machines in my apartment building in Delray. The build quality is astonishing. It’s equal in every way to my Speed Queen front loading pair.
I ditched my whirlpool in 2018 for speed queen. When they asked do you want us to take the whirlpool? I said you can use it for Target practice if you like. I was apprehensive at first but had it for a yr and absolutely love it.
Is there any way to extend actual agitation time for this cycle or any cycles? This machine only has 2 agitation speeds. Which one gives longest agitation( NOT total wash time including rinse and spin time)?
I have one of this model and I like to use perm press for sheets and most everything else. I think it does an excellent job cleaning. I had a HE washer prior to this and it was terrible at cleaning and took twice as long to do a load.
I just enjoy watching these Speed Queen washers do their thing. I really love the TR5 and the TR7 washer how you hear the water and the clothes swirling around the agitator. Very amusing to watch. 👍👍👍
Excellent washer how could you go wrong with this. Even for those who don’t know how to wash clothes properly they are bound to get cleaned by default.
I've been using one for a couple of weeks. It cleans my grimiest jeans, even in a full mixed load. The "NORMAL ECO" wash cycle is a bit less than a half-hour, and an extra rinse adds about ten minutes. Compare that to the LG this machine replaced, where between the repeated brim-full fills to balance the load and the pauses for whatever reason I have not figured after almost six years, takes a calendar to time the cycle. I would argue that this is the best value top-load washer on the market.
you probably dont care but if you guys are stoned like me during the covid times then you can watch pretty much all the latest movies on InstaFlixxer. Have been binge watching with my gf for the last few months xD
I just purchased a current version of this model. I was surprised to learn that they recommend using HE soap. Something about how fast it drains the water and regular clothes soap can cause it to get foamy or bubbly. But they also recommended against using pods
Yeah, my dad's model bought in 2017 said to use HE detergent and has the sticker on it. Could be right because some people have issues with the bubbles when draining or spinning. Finding non-HE soap isn't so easy anymore anyway!
I was surprised it did slow speed on washing - I would think it would do full speed on a bulky cycle. Anything really bulky would really need the Heavy cycle. Thanks for posting.
Be sure to do some Videos of this Washer running with Extra Rinse turned on & with Extra Rinse + Presoak turned on as well. 🙂 Hopefully you can also do some Videos of this Washer running with the Heavy Soil Option turned on to see what it does, as I think that the Main Wash Cycle is longer, when the Heavy Soil Option is selected. 🙂🤔
At least that’ll be a start, as it’ll be nice to see what the Heavy Soil Option will do, when it’s selected, as to my guess that the Heavy Soil Option extends the Main Wash Cycle to get all of the Dirt & stuff off of the Clothes, Blankets, etc. before Intermediate Spin. 🙂🤔
It's interesting the amount of soap you used, as most people dump a full cup in and even Speed Queen recommends using the small amount of maybe 2-3 tablespoons. They advised the residual soap that is left in the clothes even after rinsing could cause suds overflow when the water drains into the drain. Speed Queen says the small amount still cleans the clothing thoroughly ?? I purchased the TC5 about 10 months ago after much research and it really is the best washer I have ever owned and will probably outlast me. lol Speed Queen may cost a bit more, but they say it should last 25 years and I think that's money well spent. I love mine and almost look forward to doing laundry as its a breeze. ( I took the advice of Speed Queen and use about 3 tablespoons of detergent and it cleans perfect )
That Persil's been around for years. They just changed its name as it used to be called Whisk. I always load my detergent first, but I use old school Gain powdered detergent and I add the tri sodium phosphate to it to make it clean like detergent used to before they changed it to enzyme based detergent and it has really seemed to have helped on heavily soiled items like grass & dirt and even catsup.
@@ilovegoodsax In this country Wisk was bought out by Persil and then discontinued, being replaced by Persil. And while Persil may be a German brand, itis made in the USA for American buyers. I have a friend in Utah who works for them. In any event, both brands used/use enzyme based cleaners which aren't as effective as the phosphate based cleaners that detergents used to use.
My Speen Queen TC5 was delivered yesterday, And I finished my first LARGE load of wash...perfect! I'm just thrilled I can do this now - doing all the research on a DECENT washer, all signs were pointing to the SQ!. My old Cabrio ...ugh, past few years...especially the past 2-3 months this thing gave me stress & angina. (Never a fan of that when I picked that up in 2013! My fault, there were a mixed bag of good and bad reviews on that 10 years ago, but just fell for a good price back then) Anyway..good riddance to that thing!
Eugene: If there is so much difference in performance and quality between the SQ or Maytag COMMERCIAL (machines only available in appliance and furniture stores) and the big box store Maytags, Whirlpools, LGs, Samsungs, etc., what does that say about the cooking appliances sold by the two types of retail stores? I just bought a Bosch 800-series dishwasher because the Korean brands have less-than-stellar reliability records and the past several Whirlpool-group dishwashers I've had have turned up on recall lists and Whirlpool would only pay $75 toward a replacement, and then only toward the purchase of another Whirlpool product. I am in the middle of a kitchen remodel and have a Bosch oven, cooktop, and microwave-vent in the staging room awaiting the completion of the exterior wall reconstruction and cabinet and countertop installation.
I can wash my more delicate items on this mode (shorts skirts shirts blouse etc)? The actual “delicate” mode is just way too slow and not enough agitation
When loading a washer, you are not supposed to wrap things around the agitator. You are suppose to evenly distribute the articles to be washed in the tub. If you had put one sheet on either side of machine, you would not have had the air problem and would not have had to stop to push it down. The top sheet was full of air before it even started to agitate! Most manuals explain how to load washer properly, or at least they used to. :) You may want to check manual for this machine and see what it says....
This version of this era of SQ has been produced and used in commercial operation for almost 40 years. I’d throw the dice to the Speed Queen sorry. The new Maytag is not anywhere near the robust Maytag machines they once were and could seriously be called a competitive to SQ. Whirlpool stuff to me is toy and not good for anything that your own home and that’s even stretching it! Just like kitchenaid stuff it was AWSOME when it was built by Hobart but over the years it’s lower quality overpriced junk!!
Channel123 oh yrah i know a laundromat near me that uses these speed queens that is coin operated and uses a simplified touch button controls, but other than that, it has tbe same tub and agitator and everything else that this new unit has
It is hard to know how long those Maytags will last since they have not been around for long. The biggest weakness on them is the suspension, but other than that, it seems like Whirlpool really beefed up their standard modular washer design for the Maytag/Whirlpool commercial lines. It is easy to call the Speed Queen better now since this design has been around for 30+ years, but the Maytags could surprise us.
How does the conditioner dispenser work? I’m guessing that the liquid is flung to the side of the top of agitator at wash spin and falls out of the holes when stopped - as it only has 1 wash + 1 rinse and final spin, compared to our 🇬🇧 front loaders - that have 1 wash, 2 rinses, a final rinse with conditioner and spin - has conditioner compartment in drawer.
Why did you press top fill button for such a small load? I would add a second set of sheets plus pillow cases in order to not waste the energy & water it takes to run a load.
It is important to do in a low water washer but it’s recommended for all to add it first. The old powerful machines were able to handle the detergent on top because there was plenty of water.
Kirk, this machines specs said no lid lock. Does that mean i can keep lid open to watch agitation,except for spin? How difficult is it to configure so i can have lid open? I am comparing this to maytag 575qw to keep lid open. Also does this one actually give HOT water? I read that maytag only gave lukewarm at best. Can anyone answer??
Yes you can easily bypass lid lock. Just google it. A epic of plastic is all you need. Yes pure hot water. We have 150 f water and hot is all of that. Even cool is lukewarm. Normal water heater temps will be temp correct. exactly as you get from Hot water line only.
The machines then were designed for a different era of detergents with higher sudsing property’s. It displaced excessively soapy water which did aid in rinsing and releasing solids In the wash tub by floating certain things away rather than them staying trapped in the machine with cleaned laundry- a draw back to a solid tub system. It’s main characteristics was durability of the machine. Those machines were also built at time when cloth diapers were the norm as well so you can guess what else could be floated away too. LOL LOL.. today it would be gross waste of water for sure!
@@Sharkie626 how the hell did they not do much and the overflow washers tubs were small so I didn’t really use a lot of water did the roller over in those machines are insane
To prevent damage to the washer and items bulky items hold more water making them heavier, a faster agitation can result in damage to your washer and items.
A Speed Queen would have no problem going at high speed with a full tub of water, in fact several of them have been doing just that for many, many years and have no issues.
After debating and watching the reviews on the Speed Queen TC models and the commercial Maytag, I went Maytag. Better warranty, less money, and the agitator is great. It actually moves clothes! Also took the top lid lock off and set it in the bottom lock part . This allows me to open the lid anytime.
Maytag commercial 575 wins the agitator battle, more pulling clothes from the top down to the bottom and around again. If the lid was locked on the above video, you likely would not have even known the clothes needed rearranging. Even after moving the clothes, I didn't notice much top to bottom movement. Just my opinion after watching a bunch of these videos of both washers.
Unfortunately l just bought one on Oct. 2021 since l used it my machine still doesn't take softener down and it is stuck on some clothes, since the first time l used my machine. l am so disappoint it, l called the company they said l have to call repair guys if the guy said it was because machine the company will pay for it but I'd it's not because of if l have to pay. Really disappointed.
This agitator looks like it would be easy on clothes, I have a 2015 that rips up everything, puts holes in shirts, shreds towels. What could be wrong? I called the company and they said, their machine has a more aggressive wash. BS! No one would buy these if they ripped up everything.
Speed Queen has used the same agitator design for decades in their top loaders, so its the same exact one in your machine. This looks like the delicate sheets cycle, so that’s why the agitation is so gentle.
this particular model doesn't have a lid lock but I've seen in other videos from this person where people have given instructions on how to rig that. Just peruse his other videos.
With this washer I’m not sure. But if yours has screws on either side of the lid lock, unscrew them, take out the lid lock, then just insert it into the slot that it would go into. I think you can also get one from Amazon if you can’t unscrew it or aren’t able to take yours out.
This machine, along with the older models are a BEAST!! I bought one in 2014 to replace my wave force washer which was a pain of trouble. The first thing I did was test the suspension. I washed a good size bathroom rug in it, when it went into spin. I stopped the washer, balled the rug up in a ball and restarted it. The washer never vibrated one bit, and I swear it laughed at me and gave me the finger and said " is the best you can do to get me off balanced" I knew right there that I had a quality machine. We sold the house and moved to FL, had to leave it behind. :( In my current home, it came with a topload whirlshredder. Got sick of it and went with a Electrolux 617 series FL. I love it!!! No issues with it, no mold, no smells either. Bought it over the SQ fL due to it not having a internal heater. I'm a firm believer that hot water cleans whites.
About two or three months ago I finally ditched the Whirlpool direct drive set from 1990 and replaced them with a pair of Speed Queen con op machines in my apartment building in Delray. The build quality is astonishing. It’s equal in every way to my Speed Queen front loading pair.
what year did you buy the SQ? or what year model is your SQ?
I ditched my whirlpool in 2018 for speed queen. When they asked do you want us to take the whirlpool? I said you can use it for Target practice if you like. I was apprehensive at first but had it for a yr and absolutely love it.
This is the perfect cycle for all types of different items...I think jeans and lightly dirty clothes, helps reduce fabric wear.
Is there any way to extend actual agitation time for this cycle or any cycles? This machine only has 2 agitation speeds. Which one gives longest agitation( NOT total wash time including rinse and spin time)?
Bbkl @@rosettebattista6121
I have one of this model and I like to use perm press for sheets and most everything else. I think it does an excellent job cleaning. I had a HE washer prior to this and it was terrible at cleaning and took twice as long to do a load.
I just enjoy watching these Speed Queen washers do their thing. I really love the TR5 and the TR7 washer how you hear the water and the clothes swirling around the agitator. Very amusing to watch. 👍👍👍
Excellent washer how could you go wrong with this. Even for those who don’t know how to wash clothes properly they are bound to get cleaned by default.
I've been using one for a couple of weeks. It cleans my grimiest jeans, even in a full mixed load. The "NORMAL ECO" wash cycle is a bit less than a half-hour, and an extra rinse adds about ten minutes. Compare that to the LG this machine replaced, where between the repeated brim-full fills to balance the load and the pauses for whatever reason I have not figured after almost six years, takes a calendar to time the cycle. I would argue that this is the best value top-load washer on the market.
you probably dont care but if you guys are stoned like me during the covid times then you can watch pretty much all the latest movies on InstaFlixxer. Have been binge watching with my gf for the last few months xD
@Briar James definitely, I've been watching on instaflixxer for months myself :D
I just purchased a current version of this model. I was surprised to learn that they recommend using HE soap. Something about how fast it drains the water and regular clothes soap can cause it to get foamy or bubbly. But they also recommended against using pods
Yeah, my dad's model bought in 2017 said to use HE detergent and has the sticker on it. Could be right because some people have issues with the bubbles when draining or spinning. Finding non-HE soap isn't so easy anymore anyway!
I was surprised it did slow speed on washing - I would think it would do full speed on a bulky cycle. Anything really bulky would really need the Heavy cycle. Thanks for posting.
Be sure to do some Videos of this Washer running with Extra Rinse turned on & with Extra Rinse + Presoak turned on as well. 🙂
Hopefully you can also do some Videos of this Washer running with the Heavy Soil Option turned on to see what it does, as I think that the Main Wash Cycle is longer, when the Heavy Soil Option is selected. 🙂🤔
I'll do another load with the same cycle but with heavy soil option washing a moving blanket.
At least that’ll be a start, as it’ll be nice to see what the Heavy Soil Option will do, when it’s selected, as to my guess that the Heavy Soil Option extends the Main Wash Cycle to get all of the Dirt & stuff off of the Clothes, Blankets, etc. before Intermediate Spin. 🙂🤔
Just ordered one today! Can’t wait. I love that humming sound
Finally making them like they used to.
It's interesting the amount of soap you used, as most people dump a full cup in and even Speed Queen recommends using the small amount of maybe 2-3 tablespoons. They advised the residual soap that is left in the clothes even after rinsing could cause suds overflow when the water drains into the drain. Speed Queen says the small amount still cleans the clothing thoroughly ?? I purchased the TC5 about 10 months ago after much research and it really is the best washer I have ever owned and will probably outlast me. lol Speed Queen may cost a bit more, but they say it should last 25 years and I think that's money well spent. I love mine and almost look forward to doing laundry as its a breeze. ( I took the advice of Speed Queen and use about 3 tablespoons of detergent and it cleans perfect )
That Persil's been around for years. They just changed its name as it used to be called Whisk. I always load my detergent first, but I use old school Gain powdered detergent and I add the tri sodium phosphate to it to make it clean like detergent used to before they changed it to enzyme based detergent and it has really seemed to have helped on heavily soiled items like grass & dirt and even catsup.
Persil is made by a German company. It has never been called Whisk. Whisk is Whisk and is sold under that name, and has been for decade..
@@ilovegoodsax In this country Wisk was bought out by Persil and then discontinued, being replaced by Persil. And while Persil may be a German brand, itis made in the USA for American buyers. I have a friend in Utah who works for them. In any event, both brands used/use enzyme based cleaners which aren't as effective as the phosphate based cleaners that detergents used to use.
My Speen Queen TC5 was delivered yesterday, And I finished my first LARGE load of wash...perfect! I'm just thrilled I can do this now - doing all the research on a DECENT washer, all signs were pointing to the SQ!. My old Cabrio ...ugh, past few years...especially the past 2-3 months this thing gave me stress & angina. (Never a fan of that when I picked that up in 2013! My fault, there were a mixed bag of good and bad reviews on that 10 years ago, but just fell for a good price back then) Anyway..good riddance to that thing!
Eugene: If there is so much difference in performance and quality between the SQ or Maytag COMMERCIAL (machines only available in appliance and furniture stores) and the big box store Maytags, Whirlpools, LGs, Samsungs, etc., what does that say about the cooking appliances sold by the two types of retail stores? I just bought a Bosch 800-series dishwasher because the Korean brands have less-than-stellar reliability records and the past several Whirlpool-group dishwashers I've had have turned up on recall lists and Whirlpool would only pay $75 toward a replacement, and then only toward the purchase of another Whirlpool product. I am in the middle of a kitchen remodel and have a Bosch oven, cooktop, and microwave-vent in the staging room awaiting the completion of the exterior wall reconstruction and cabinet and countertop installation.
I can wash my more delicate items on this mode (shorts skirts shirts blouse etc)?
The actual “delicate” mode is just way too slow and not enough agitation
How are you able to keep the lid open for filming while it's spinning?
When loading a washer, you are not supposed to wrap things around the agitator. You are suppose to evenly distribute the articles to be washed in the tub.
If you had put one sheet on either side of machine, you would not have had the air problem and would not have had to stop to push it down. The top sheet was full of air before it even started to agitate!
Most manuals explain how to load washer properly, or at least they used to. :)
You may want to check manual for this machine and see what it says....
Mine came with same instructions. 👍🏾
Funny I was saying that as he wrapped 😹
Use an old fashion scrub board!!
Could you please wash 4 sheets?
If that washer agitated at fast speed the air bubbles wouldn’t be a problem-no pushing by hand required.
I am still thinking the Maytag Commercial does a better job of agitation thus no need to stop wash push sheets down then restart wash
I prefer the Maytag agitator, too, but to be fair, the sheets were not loaded properly.
This version of this era of SQ has been produced and used in commercial operation for almost 40 years. I’d throw the dice to the Speed Queen sorry. The new Maytag is not anywhere near the robust Maytag machines they once were and could seriously be called a competitive to SQ. Whirlpool stuff to me is toy and not good for anything that your own home and that’s even stretching it!
Just like kitchenaid stuff it was AWSOME when it was built by Hobart but over the years it’s lower quality overpriced junk!!
Channel123 oh yrah i know a laundromat near me that uses these speed queens that is coin operated and uses a simplified touch button controls, but other than that, it has tbe same tub and agitator and everything else that this new unit has
It is hard to know how long those Maytags will last since they have not been around for long. The biggest weakness on them is the suspension, but other than that, it seems like Whirlpool really beefed up their standard modular washer design for the Maytag/Whirlpool commercial lines. It is easy to call the Speed Queen better now since this design has been around for 30+ years, but the Maytags could surprise us.
News flash folks, no matter what washer you have (except a front loader) sheets will get air pockets.
How can I keep my lid open while washing my clothes, mines turns off when I open the lid
How does the conditioner dispenser work? I’m guessing that the liquid is flung to the side of the top of agitator at wash spin and falls out of the holes when stopped - as it only has 1 wash + 1 rinse and final spin, compared to our 🇬🇧 front loaders - that have 1 wash, 2 rinses, a final rinse with conditioner and spin - has conditioner compartment in drawer.
Samuel Fellows precisely
Samuel Fellows but in this case, you want to have extra rinse option
Why did you press top fill button for such a small load? I would add a second set of sheets plus pillow cases in order to not waste the energy & water it takes to run a load.
The pushing down is needed because you used TOO MUCH water. I know. Crazy
I'm a bit hungry right now, so I thought the thumbnail showed cheese inside the machine 😹🤦♂️
I was wondering, why is it recommended to put the detergent in first? Does it really make that much of a difference?
Usually it's good to do that with liquid types so that it won't possibly stain the fabric.
Oh ok thank you so much.
Cristy L no! Lol. It theoretically helps it disperse but...
@@Winterhater555 Anytime!
It is important to do in a low water washer but it’s recommended for all to add it first. The old powerful machines were able to handle the detergent on top because there was plenty of water.
Will this new model stop the indexing like the older ones did after they break in or is it a permanent feature
This will stop indexing after it breaks in
this cycle is more like DELICATE!
Good call, it does agitate slower than the heavy duty cycle. So bulky-sheets = delicate. Delicate cycle = hand wash.
@@kirkrivas8172 but can use the sheet cycle for dress clothes like dresses and suits church clothes stuff like that
We are in the market for a Speed Queen....so, what is happening when it's spinning the sheets in the soapy water??
Kirk, this machines specs said no lid lock. Does that mean i can keep lid open to watch agitation,except for spin? How difficult is it to configure so i can have lid open? I am comparing this to maytag 575qw to keep lid open.
Also does this one actually give HOT water? I read that maytag only gave lukewarm at best. Can anyone answer??
Yes you can easily bypass lid lock. Just google it. A epic of plastic is all you need. Yes pure hot water. We have 150 f water and hot is all of that. Even cool is lukewarm. Normal water heater temps will be temp correct. exactly as you get from
Hot water line only.
No, if you open lid cycle will stop
I do miss the overflow wash and rinse.
I don't. Most of the time it was just excessive water usage, and really didn't do much of anything.
The machines then were designed for a different era of detergents with higher sudsing property’s. It displaced excessively soapy water which did aid in rinsing and releasing solids In the wash tub by floating certain things away rather than them staying trapped in the machine with cleaned laundry- a draw back to a solid tub system. It’s main characteristics was durability of the machine. Those machines were also built at time when cloth diapers were the norm as well so you can guess what else could be floated away too. LOL LOL.. today it would be gross waste of water for sure!
@@Sharkie626 how the hell did they not do much and the overflow washers tubs were small so I didn’t really use a lot of water did the roller over in those machines are insane
I wonder why the bulky cycle has a slower agitation?
To prevent damage to the washer and items bulky items hold more water making them heavier, a faster agitation can result in damage to your washer and items.
A Speed Queen would have no problem going at high speed with a full tub of water, in fact several of them have been doing just that for many, many years and have no issues.
After debating and watching the reviews on the Speed Queen TC models and the commercial Maytag, I went Maytag. Better warranty, less money, and the agitator is great. It actually moves clothes! Also took the top lid lock off and set it in the bottom lock part . This allows me to open the lid anytime.
I choose speed queen
Would you mind putting the model number of your Maytag please ?
Too big the orange sheet doesn t move. If you had a tumble washer you could not have air pockets.
It's delicate?
Maytag commercial 575 wins the agitator battle, more pulling clothes from the top down to the bottom and around again. If the lid was locked on the above video, you likely would not have even known the clothes needed rearranging. Even after moving the clothes, I didn't notice much top to bottom movement. Just my opinion after watching a bunch of these videos of both washers.
This isn't on full wash and spin speed.
Can you wash a king size down comforter in there?
Barely but yes
The agitator is too slow for me.
Bubbles🌷☀️🎉🌈💥🎊🍻🎀
Tomorrow's video will have it too!!!
wtf I've been trying to use this for months 🙄
How good is the Persil?
Very...
Very heavily perfumed.
i heard its as good as tide, except its not so much as a HE detergent
Percil is excellent.
@Albert Carello ppl gave 2018 bad reviews. I love mine. And just started using Perisil.
Unfortunately l just bought one on Oct. 2021 since l used it my machine still doesn't take softener down and it is stuck on some clothes, since the first time l used my machine. l am so disappoint it, l called the company they said l have to call repair guys if the guy said it was because machine the company will pay for it but I'd it's not because of if l have to pay. Really disappointed.
When you put a capful of softener in the dispenser, you have to add water to the fill line on the dispenser. Yo can't use it full strength
This agitator looks like it would be easy on clothes, I have a 2015 that rips up everything, puts holes in shirts, shreds towels. What could be wrong? I called the company and they said, their machine has a more aggressive wash. BS! No one would buy these if they ripped up everything.
Speed Queen has used the same agitator design for decades in their top loaders, so its the same exact one in your machine. This looks like the delicate sheets cycle, so that’s why the agitation is so gentle.
Is there an easy way for me to bypass the lid open switch so I can watch my wash cycle?
this particular model doesn't have a lid lock but I've seen in other videos from this person where people have given instructions on how to rig that. Just peruse his other videos.
With this washer I’m not sure. But if yours has screws on either side of the lid lock, unscrew them, take out the lid lock, then just insert it into the slot that it would go into. I think you can also get one from Amazon if you can’t unscrew it or aren’t able to take yours out.
cant have everything. Speed queen more reliable i had maytag and kenmore they both wash well but there built like garbage.
Very disappointing....... would much rather have a Whirlpool (with agitator) or a Maytag Commercial...........
What's wrong with it? Do you own one? If not then you can't say anything. I have this machine for two years, very happy with it.