Hi Eric, as the manufacturer of this product I take on board all your comments. This issue has never come up before and I appreciate your video content, comments and frustration. As a result I will issue you with a full refund without you having the inconvenience of returning the item, however if you wish, I'm happy to work with you to solve this individual Samsung Tablet issue and find a work around - Thanks, Dale
How would you connect your tablet without the holder anyway? The Anafi doesn't suit tablets with power connection in that position. Perhaps you should have researched the product before purchase as the problem is fairly obvious? This fitment of the device can be a problem with phones also. I have a Sony Xperia L1 when placed centrally the on/off switch is positioned only a fraction away from where the Anafi controller grips the phone. You don't have access to the button while attached whichever orientation you place the phone in. Not sure what effect would be if you slid the phone so button was completely covered - permanently on or off? .
Hi Eric, as the manufacturer of this product I take on board all your comments. This issue has never come up before and I appreciate your video content, comments and frustration. As a result I will issue you with a full refund without you having the inconvenience of returning the item, however if you wish, I'm happy to work with you to solve this individual Samsung Tablet issue and find a work around - Thanks, Dale
How would you connect your tablet without the holder anyway? The Anafi doesn't suit tablets with power connection in that position. Perhaps you should have researched the product before purchase as the problem is fairly obvious?
This fitment of the device can be a problem with phones also. I have a Sony Xperia L1 when placed centrally the on/off switch is positioned only a fraction away from where the Anafi controller grips the phone. You don't have access to the button while attached whichever orientation you place the phone in. Not sure what effect would be if you slid the phone so button was completely covered - permanently on or off?
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