Laptop Destroyed By Windows Update | Make It Stop! Microsoft

Поділитися
Вставка
  • Опубліковано 27 гру 2024

КОМЕНТАРІ •

  • @dellpartspeople
    @dellpartspeople  3 години тому +37

    TLDR; I spent more than an hour repairing this laptop only to discover it had a corrupted BIOS. I am seeing more and more of this type of issue because Microsoft is now pushing out BIOS firmware updates with its driver updates. The only way that I have found to stop this issue is to disable optional updates or, better yet, check and update your BIOS firmware yourself every couple of months to prevent one from being pushed to your laptop when you are not ready for it.
    We have specialized exclusively in Dell and Alienware laptops for over 22 years. So, if you need Dell OEM parts or Dell expert repair, including board-level repair, and you want to support the channel, www.partspeople.com.

    • @peterh1875
      @peterh1875 3 години тому +6

      They did it to my PC. Not only killed Win10 install (would no longer boot into Windows), but after spending a couple of days trying to repair, an iso created by Rufus finished it off. Had to do a CMOS reset to even get the machine to boot at all. BIOS and boot manager were inaccessible the way MS left it. It is now a Linux boxen. All my computers are, now. Good bye Microsoft.

    • @joefratianni8693
      @joefratianni8693 3 години тому +5

      Why would MS push out bios updates? That makes no sense.

    • @user-kj9ke7om5y
      @user-kj9ke7om5y 2 години тому

      @@joefratianni8693Very likely rolling out Microsoft's equivalent of Computrace

    • @MicheIIePucca
      @MicheIIePucca 2 години тому +1

      @@joefratianni8693 Ya.. I don't understand this either. I'd only source BIOS updates from the manufacturer, and not microsoft. If this is happening, hopefully this gets out to the big tech bloggers so it gets microsofts attention.

    • @horseathalt7308
      @horseathalt7308 2 години тому +3

      MS has been pushing BIOS/UEFI updates through Windows Update for a long time now, I remember this in 2014 with my Acer AXC 605.
      LUCKILY it was on Windows 7 and I had a habit of checking the updates offered from time to time, and sure enough it wasn't in the optional category, but scheduled to in installed automatically! I caught it before it got installed and blocked it permanently. Weeks later you saw tons of Acer users on the forums that had bricked PCs because of the BIOS update forced by Windows. BIOS/UEFI updates should NEVER be automatically applied, and in fact MS should make them installed by skilled users only through a registry change that only skilled users would even bother to attempt.

  • @marlomontanaro3233
    @marlomontanaro3233 6 годин тому +61

    Almost 40 years I did IT... never once did a BIOS get corrupted until Microsoft started pushing out BIOS updates.

    • @burn0u71
      @burn0u71 4 години тому +6

      i have 30 years IT and same here. most laptops / desktops these days have safebios now. if a bios is corrupt it will recover. but for those that don't have safebios, then the method he used will need to be done or you will need to replace the bios chip or remove it from the board then reflash with a chip programmer and solder it back on. i bet you more than anything the person that owns the laptop got tired of waiting for the bios flash and power cycled it. that is typically what ends up happening.

    • @joefratianni8693
      @joefratianni8693 3 години тому +3

      @@burn0u71 Yep that is what I was thinking. Impatience is never a good thing in this instance.

    • @Killerspieler0815
      @Killerspieler0815 2 години тому +7

      @marlomontanaro3233 -
      Microsoft is pushing everything without asking ... under Windows 7 you could choose what you wanted ... Windows 7 was the last good Windows

    • @christophero1969
      @christophero1969 2 години тому +3

      @@Killerspieler0815 I agree. WIN 7 was THE last useful version of windows. I started switching to LINUX.

    • @lenny108
      @lenny108 Годину тому

      The BIOS can be corrupted during normal operation, through environmental conditions (such as a power surge or outage), from a failed BIOS upgrade, or damage from a virus. If the BIOS is corrupted, the system automatically attempts to restore the BIOS from a hidden partition when the computer is restarted.

  • @sharon94503
    @sharon94503 3 години тому +5

    I'm just a simple-minded consumer, and all of this went over my head, but I am GRATEFUL for professionals like you!

  • @SpaceCadet4Jesus
    @SpaceCadet4Jesus 13 годин тому +53

    Disable UEFI Capsule Firmware Updates in BIOS
    Restart your PC and enter the BIOS/UEFI setup (commonly by pressing F2, Delete, or Esc during boot).
    Locate the option for UEFI Capsule Firmware Updates and disable it. This prevents BIOS updates from Windows Update.

    • @MichaelMossmanNZ
      @MichaelMossmanNZ 9 годин тому +2

      Thank you for sharing this ... I just did a quick reboot & disabled this for my Latitude 5521. I was able to find it easily, with Advanced Settings visible. I wanted to check it out before commenting =)

    • @chuckholmes2075
      @chuckholmes2075 8 годин тому +7

      yeah not all BIOS's have that setting

    • @arnorobinwerkman
      @arnorobinwerkman 4 години тому +7

      Since when does windows update bios itself?
      Since bios is no part of the os, and is model/manufacturer specific.

    • @SpaceCadet4Jesus
      @SpaceCadet4Jesus 4 години тому +3

      @@arnorobinwerkman Windows has supported BIOS updates through its update system for over a decade. This feature, often enabled by UEFI Capsule Firmware Updates, allows manufacturers like Dell, HP, and others to deliver BIOS updates via Windows Update, particularly for critical security patches. Manufacturers' proprietary tools (e.g., Dell Command | Update) also manage BIOS updates, but Windows Update has increasingly been used for this purpose since at least the early 2010s.

    • @TimothyEBaldwin
      @TimothyEBaldwin 59 хвилин тому +1

      UEFI Capsule is supposed to check digital signatures, which would make the bad updates the responsibility of the laptop manufacturer.

  • @johnpedersen8387
    @johnpedersen8387 11 годин тому +66

    What I think??
    If the computer works "don't fix it".
    Bios updates shall not be listed in Windows Updates. Bios updates shall only be updated from the official manufactor sites.

    • @barmalini
      @barmalini 7 годин тому +1

      I can't say you're not right, but it is what it is. Bios updates get listed in Windows, and it's better to have a clear recovery procedure in hand, before attempting any risky update.

    • @dave-bennett
      @dave-bennett 6 годин тому +2

      critical bios updates should be offered by windows update else the owner will blame microsoft for not updating when they get there accounts emptied and identity stolen

    • @horseathalt7308
      @horseathalt7308 6 годин тому +4

      @@dave-bennett I agree EXCEPT it should be left up to the PC owner whether or not they want to actually use the BIOS /UEFI update, and the potential consequences of applying it or not.

    • @johnpedersen8387
      @johnpedersen8387 6 годин тому +1

      @@horseathalt7308 Agree. It shall not be installed automatically from Windows Update.

    • @mikeloeven
      @mikeloeven 6 годин тому +2

      Yeah the average person is not going to know how to locate a bios chip let alone manually flash it with a serial adapter

  • @TheKeggie
    @TheKeggie 3 години тому +6

    I had a Windows update two weeks ago to my Laptop that was in Perfect working condition and now its no longer working and only goes to Black Screen. Is there any way i can sue Microsoft for this or ask them to pay for my laptop to be repaired or even pay for a New Laptop ?

  • @adysmiff1731
    @adysmiff1731 Годину тому +3

    I had a brand new laptop from work, next day there was this BIOS forced update which trashed my laptop. Works IT dept had to provide another new laptop. At least 10 other employees had the same issue.

  • @marcwesterink7742
    @marcwesterink7742 9 годин тому +4

    Very educational video. I used to repair PC's more than 20 years ago. Flashing a BIOS was a common first step unless the issue was completely unrelated. Interesting to see that this approach is still applicable to this day.
    Pushing BIOS updates should be done cautiously so I would show some restraint in updating BIOS by Microsoft Update

    • @petergibson2318
      @petergibson2318 3 години тому

      In those days you could pop the BIOS chip out of its little square 16 pin holder.
      Not any more.

  • @loubedoo2129
    @loubedoo2129 17 годин тому +10

    Really interesting diagnostic. What is the power meter unit you are using to measure voltages, amps, etc?

  • @peterdobson3435
    @peterdobson3435 15 годин тому +27

    Hopefully the customer did his due diligence and saved his bitlocker code to get back into Windows.

    • @pavelstoikov3780
      @pavelstoikov3780 10 годин тому

      thats why i turn off this crap bitlocker i see so many ppl f UP of this bitlocker crap

    • @leviathanx0815
      @leviathanx0815 9 годин тому +3

      You can access the code in your Microsoft account that you have linked to your Windows installation.

    • @billyhatcher643
      @billyhatcher643 9 годин тому +9

      im so glad i dont use bitlocker im never using bitlocker i dont trust it since its made by microshaft

    • @Ruonim
      @Ruonim 8 годин тому

      @@billyhatcher643fun fact when booting windows it schanges mien boot order. And i got dual boot sio i dont see selector menu. Only reason i still use windows is becouse some games dont work on linux.

    • @TheNuttGuy
      @TheNuttGuy 7 годин тому

      Y’all need to stop thinking it’s useless. If I got ahold of your pc, nothing would stop me from accessing your files just by plugging your main drive as second drive on my computer, no password would stop it. Bitlocker prevents that and encrypts the drive until the recovery key is entered.

  • @GabrielRodriguez-um8fi
    @GabrielRodriguez-um8fi 16 годин тому +73

    I own a repair shop. Microsoft should stop pushing out BIOS updates to computers since it can corrupt the BIOS on the machines. Dell does support assist which can locate the exact drivers, BIOS, and etc.

    • @Selvarin
      @Selvarin 15 годин тому +12

      Yep! MS pushed BIOS updates to my NUC 9* systems after upgrading to Windows 11. Bricked several times before I figured it out, told (then) Intel and they replaced the board. Had to wait a while before Intel provided a BIOS update that wouldn't do that.

    • @getl0st
      @getl0st 11 годин тому +14

      Oh, and lock the Customer out of their C: Drive because the decided to encrypt the C: Drive with BitLocker without telling anyone 🤦‍♂

    • @tenminutetokyo2643
      @tenminutetokyo2643 11 годин тому +1

      Highly skilled and talented.

    • @ksenchy
      @ksenchy 10 годин тому +8

      You should stop using windows, problem solved

    • @chinesepopsongs00
      @chinesepopsongs00 8 годин тому +6

      This only happens on machines that are sold as business machines for the big brands. The brands themselves have to tell Microsoft that they want these models updated and the partner provides the bios updates to Microsoft. So if they push a broken bios it is the fault of the vendor not Microsoft. Also the companies that buy these maachines can choose if they let Microsoft update the bios or if they want to be in control of bios updates and settings from their own infrastructure. If so they can disable "UEFI Capsule Firmware Updates" in the bios. This will block updates from Microsoft. So in this case it is either the fault of the vendor and not Microsoft and if the end user does not want Microsoft to push then thats the fault of the user for not knowing how to disable it.

  • @harnesshouse
    @harnesshouse 18 годин тому +14

    I've had about five Precision 3560's go bad about 30 days after the warranty expired. The techs say that the mother boards are bad and we have to buy new laptops. Some are throwing BSODs and that seems to be the NVIDIA video driver fighting with the Intel driver. Removing the NVIDIA driver seems to fix it. I don't actually work on them myself since my company is contracted with NTT to do desktop support, but I think they're just doing a cursory diagnostic and not really trying to get to the bottom of the issue.

    • @DaNobody
      @DaNobody 10 годин тому

      I want them. Should try reinstalling Windows or waiting for driver update.

    • @pila211
      @pila211 9 годин тому +2

      There is a chance that nvidia graphic chip is out of order.

    • @BP-sf7br
      @BP-sf7br 9 годин тому

      ​@@pila211 absolutely correct

    • @hadeseye2297
      @hadeseye2297 3 години тому

      @@DaNobody Reinstall windblowz? Use Linux, or BSD instead. Or do a hackintosh. Done.

  • @horseathalt7308
    @horseathalt7308 6 годин тому +3

    @PartsPeoplecomInc
    Great detective work on this..
    Only one thing, the music loop is annoying. I hope you drop the music in future videos.

    • @boggy7665
      @boggy7665 4 години тому +1

      +1 no music please

  • @SuperDinomagic
    @SuperDinomagic 15 годин тому +6

    To be honest im amazed by how really repairable dell laptops are.
    Im using precision 5530 for almost 6 years and still getting proper security updates almost weekly.
    And the internals also very repairable. Easy to access and service.

    • @remixedcat
      @remixedcat 13 годин тому

      @@SuperDinomagic my precision 3550 was very easy to work on too

    • @gamerdweebentertainment1616
      @gamerdweebentertainment1616 11 годин тому +1

      maybe that's why they feel overpriced. Jesus Dell be more clear about that, I can use it as a selling point.

    • @Lauren_C
      @Lauren_C 3 години тому

      I can say the same about my Lenovo Legion Slim. One day, needed a new battery (it was under warranty). The service rep wanted to do a mail-in repair, and quoted a near-month turnaround. Not wanting to be without my workhorse over something I can do in 10 minutes, I ordered a new battery directly from Lenovo. Came in quick, and 10 minutes later, it’s already buttoned back up.
      Having done battery replacements on phones and tablets, it’s quite refreshing to see a battery secured by screws instead of tape, or (looks at Samsung) goddamn glue.

  • @XCodeHelpHub
    @XCodeHelpHub 17 годин тому +6

    Nice work! Of all things to happen, it would be a corrupted BIOS!

  • @shodan6401
    @shodan6401 7 годин тому +8

    Yes. I am just a regular user, not a tech. I have two machines that went down back to back, within a day of each other. I don't have the BIOS writing device, so currently they're just sitting here, dead. Now I have to scrape together extra $$ that I don't have for repairs. Thanks, Microsoft!

    • @paulmurgatroyd6372
      @paulmurgatroyd6372 5 годин тому +1

      This seems like a major failure point. I thought there was some way to reset or rewrite a bios without digging into the board like this.

    • @iainthomas237
      @iainthomas237 3 години тому

      Many laptops and tablets seem to; Dell seems to like power on with Ctrl+Esc+Power and that .rcv file on a plugged in USB drive (but check what Dell have written for specific models). "Dell BIOS recovery" into your usual search engine should find the dell-written article about it.

  • @writerightmathnation9481
    @writerightmathnation9481 4 години тому +1

    Normally, I don’t find myself interested in such videos but you got my attention.
    However, it would help me a lot If I knew more of the vocabulary. For example, it seems like you mentioned “voltage rails” and “posting” quite a bit.
    I’ll look at your video description to see if you give links to prerequisites, but if not, it might help other viewers as well as me if you’d pin a comment, or add a link to the description that helps us find prerequisites material for the terminology you’re using.
    Thanks for uploading this video! It’s leading me to want to subscribe, and probably that will help me find some of the prerequisites I’m needing.

  • @beonyou
    @beonyou 5 годин тому +1

    Nice work ! I wonder why a standard user would do a bios update through a windows update process ... Bios update is critical process, wich requires some precautions.

  • @petergibson2318
    @petergibson2318 3 години тому +1

    You don't need to update the BIOS = Basic Input Output System.
    Leave sleeping dogs lie.
    If it ain't broke don't fix it.

  • @cyberbillp
    @cyberbillp 2 години тому +1

    As a retired IT pro.... almost EVERY computer issue is caused by updates. Can't tell you how many times an update took out our systems.

  • @thebundafamily
    @thebundafamily 13 годин тому +3

    I have a repair shop, I've come across something similar with the same laptop but the issue is it would freeze after about 20 minutes. The issue was bad BIOS. I fixed it by rolling back to a previous version and disabling OS BIOS updates in the BIOS.

  • @yotoprules9361
    @yotoprules9361 19 годин тому +4

    I hate automated BIOS updates... To be fair they don't seem to fail as often as they used to.

    • @TSgotstolengoddamm
      @TSgotstolengoddamm 18 годин тому +1

      I had to deal with that for laptops and ive always believed that they should in theory survive as they have a "uninterrupted power supply" aka the battery but wow this brings a whole nother world of risk!

    • @ats-3693
      @ats-3693 16 годин тому

      I have a near new Lenovo Legion AMD gaming laptop, Lenovo updated the BIOS online a few days ago no issues. I haven't had an issue with BIOS updates since the old days of having to do it manually outside of Windows using DOS.

    • @yotoprules9361
      @yotoprules9361 15 годин тому

      @@ats-3693 I do work on a lot of machines, and do see some BIOS corrupted machines. Almost all of them HP which shouldn't be a surprise. My CH341a (cheaper version of what partspeople uses) has been able to fix them. I had one desktop which seemed to have a failing bios chip, because despite writing the BIOS file several times to the BIOS chip, it never actually wrote it. After trying for 45 minutes, it did eventually successfully write the BIOS and the system came back to life. Ideally you would replace the BIOS chip but to be fair it only seems to have issues when writing to it - an attempted BIOS update is what bricked it in the first place.

  • @branhicks
    @branhicks 4 години тому

    I went through this exact situation with an hp laptop last year. Windows update failed on a bios update. I'm surprised people like you still exist. Most would have just replaced the motherboard.

  • @ababcb3005
    @ababcb3005 43 хвилини тому +2

    It really seems like MS (and an increasing number of other tech companies) are allowed to get away with a lot of stuff when it comes to updates by making an appeal to security. And sure, generally, you ought to install updates for security reasons. But it being a net benefit assumes that the company has some semblance of responsibility and won't just go full CrowdStrike and force you to figure out how to pick up the pieces yourself.

  • @DonchoMazhlekov
    @DonchoMazhlekov 9 годин тому

    Great video!
    My solution is to just disable Capsule Updates from BIOS. That's the first thing I do. There was a big issue with Precision 7770/7670 BIOS and most people got it with Windows Updates.
    Nice job showing diagnostics process. Please, make a video with an Intel based system as well.

  • @arrowhead3993
    @arrowhead3993 9 годин тому +3

    BIOS updates should only come from the manufacturer. Not sure about Microsoft sending out these to certain models

    • @horseathalt7308
      @horseathalt7308 6 годин тому

      I remember back in 2014 when MS sent a BIOS update to my Acer AXC 605 (which I still use today)
      luckily I always checked my Windows update list and there it was, and it was listed to be automatically installed! Luckily at the time my machine was on Windows 7 and I could block it from ever installing that update. It probably saved this PC I'm typing to you on right now! LOL

  • @jj74qformerlyjailbreak3
    @jj74qformerlyjailbreak3 3 години тому

    10:10
    Got a Question.
    If there is a bios PW. Without a reset jumper, can we just flash a new clean bios too bypass it?

    • @dellpartspeople
      @dellpartspeople  3 години тому

      Yes, since dell laptops do not have reset jumpers, the only way to clear a password would be to manually flash a new bios to it

  • @J-F_Turningitoffandonagain178
    @J-F_Turningitoffandonagain178 2 години тому +1

    Usually the bios get corrupted because the customers powered down their laptop while the bios was updating because they don't understand what's happening since the update was launched by windows update and windows update doesn't explain what happens if they power down the laptop while the bios is updating. When you update the bios manually, there are clear warnings displayed before you can start the update. So it's mainly the customers fault for not knowing the basics of maintaining their equipment or just not taking seriously the warning message that appears while the bios update is installing. Microsoft is also at fault for not displaying the appropriate warnings when windows update is updating the bios.

  • @blackcat31w
    @blackcat31w 4 години тому +1

    I rebooted an old Dell 5480 yesterday for a Windows update and was alarmed to see a string of Dell firmware updates being applied. The laptop survived, at least for now.

  • @CoMmAnDrX
    @CoMmAnDrX 3 години тому +1

    I had a laptop on my bench that Microsoft pushed a BIOS update, glad it happened on my bench not after the client got it back cause it bricked it.
    Microsoft, the gift that keeps on giving :D

  • @Killerspieler0815
    @Killerspieler0815 2 години тому

    Motherbords really need a Write Protect switch for the BIOS, as it was mid 1990s ... "thanks" MicroSoft ...
    and a great video about this problem

  • @Gummibri
    @Gummibri 13 годин тому +12

    Most modern laptops have bios recovery options. Dells can update a bad bios from the web... Try just holding the power for like 15 seconds from off to on back off and then on once more and ctrl+esc at boot. From there nv reset / reinstall bios over the internet. I work for an MSP and we sell MOSTLY Dell. I usually do all that I can not to have Dell come in for a warranty claim.

    • @MichaelMossmanNZ
      @MichaelMossmanNZ 10 годин тому +5

      For a normal user, who just wants their laptop to work, you pretty much lost them in your first sentence =)

    • @Gummibri
      @Gummibri 10 годин тому +1

      ​@@MichaelMossmanNZand that is why I'm still employed 😉

    • @Mannard74
      @Mannard74 4 години тому +1

      I always liked Gigabyte boards with dual BIOS chips. Never needed to use the second, but it's nice knowing your not bricked.

  • @geoffbuckley8637
    @geoffbuckley8637 8 годин тому

    Greetings from London. I've noticed that my Inspiron 5593 has done a couple of BIOS updates as part of the usual Windows Updates. I was a bit suspicious of this but they went through without issues. I might block them after watching this video and use the Dell website as recommended. So how would I detect that a BIOS update was on the way? Is it marked as a separate update on the Update page? I usually look before updating but I must admit I didn't spot the two that went through. If I look at the updates history, it has 4 firmware upgrades listed since new!

  • @Inventors_Toolbox
    @Inventors_Toolbox 2 години тому

    These very symptoms happened about 3 weeks ago to my wifes laptop. I opened it up did the basic look for burnt, unplugged the main n cmos batts. Nothing. It was about 1 week until end of her college semester so i ran n got her a referb replacement. Thankfully id kept her on win 10 and could pull the unencrypted m2 from her dead computer to get her files n get her running. Never though or even knew Microsoft was forcing bios updates down. Given her computer was working fine the rebooted to dead, this may likey be the issue. Thanks Microshaft. Really didn't need this expense. Guess there gonna help pc makers sell more. Wonder if they get kickbacks?

  • @tridens6708
    @tridens6708 19 годин тому +1

    Thanks for great video shame you not in the UK😢

  • @moonrock41
    @moonrock41 2 години тому

    I vaguely recall MBs (many years ago) that could save a backup of the firmware. If the primary got corrupted you could move a jumper to force it to use the backup. Once you were back into a working BIOS you could make the backup the primary and its copy the new backup, shut down and move the jumper to its default position. I don't know if this ever caught on with many manufacturers.

  • @kaunomedis7926
    @kaunomedis7926 10 годин тому +1

    Ms does bios updates?! Never seen this.

    • @kaunomedis7926
      @kaunomedis7926 10 годин тому

      Imagine keeping bios source codes for every model and manufacturer... Manufacturer is updating bios.

    • @horseathalt7308
      @horseathalt7308 6 годин тому

      @@kaunomedis7926 But Windows is sending that mfr update anyway.

  • @jeffh.9999
    @jeffh.9999 13 годин тому +1

    When I was a software developer, Windows updates would wreak havoc regularly. Since 2008, I have had a number of Macs, laptops and Minis, and they have all updated through their supported lifetime without issue. Obviously keeping hardware in house makes it a lot easier for Apple. Plus, I have never had a virus on a Mac without using any aftermarket anti software, with at least three running 24/7.

    • @HoundDogMech
      @HoundDogMech 12 годин тому

      Started Fooling with Computers in 1980 TRS-80 Mod I Commodore Apple II bunck of PC Compatiables to my ASUS GL702VSK Laptop I use for editing w/ Davinci. Just purcgaced a M4 Mac Mini Basic. Should be Fun.

    • @fido139
      @fido139 12 годин тому

      Apple eats themselves up. I've seen it, and had one as well. I despise Apple anything, after 25 years of their crap in the graphics industry.

  • @richard8181
    @richard8181 8 годин тому

    Thanks for the great info, I still have 2 Toshiba laptops with (I think this issue) because they died at same time several years ago.
    The supposed authorised centre shared $70 each for report and did nothing except saying one is video driver and other some else “BS” 😡😡🇦🇺from Melbourne AUSTRALIA🇦🇺

  • @tassie7325
    @tassie7325 11 годин тому +2

    I understood about 5% of this but found it fascinating to watch all the same 👍

    • @dhm7815
      @dhm7815 8 годин тому

      As a Linux user since 2010 I found it fascinating.

  • @remixedcat
    @remixedcat 16 годин тому +6

    This is why I disable capsule updates in BIOS and only flash using USB.

    • @SDogo
      @SDogo 11 годин тому

      sadly, not every bios allows to disable the capsule support.

    • @remixedcat
      @remixedcat 4 години тому

      @SDogo I think hp has the most locked down bios

  • @hafacah
    @hafacah 4 години тому

    I had the same thing happen to me several months ago with my Lenovo Legion 5. I was running all the “Windows” updates and one of them was a BIOS update. After about an hour of it just sitting there, it finally reported that it was 100% complete but the laptop wouldn’t boot up. Just a black screen. Ended up sending it back to Lenovo under a warranty ticket and they wiped both of my 2 TB SSDs. Ugh! I’ll take the advice written in these comments and always go to the manufacturer’s site to get BIOS updates from now on.

  • @chazzber
    @chazzber 10 годин тому

    What tools do you use to rewrite BIOS?

  • @AndyM...
    @AndyM... 9 годин тому +1

    Same here, I agree M$ should not be upgrading the BIOS, these updates are rarely needed, most machines go thru their entire working life without an update. Please halt this procedure. (I'm sure they'll listen to me !!!) 😆😆😆

  • @ParksandRecs-x2w
    @ParksandRecs-x2w 7 годин тому +1

    Dells have UEFI capsule updates enabled by default, which I suppose is good if everything works properly but if something interrupts the flash then you might get weirdness like this. I think they are also set to recover the UEFI from a backup on repeated boot failure as a safeguard against this. However there's a lot of ways for updates to go bad on Dells and they are a PITA to fix in stock configuration because the also come with RAID enabled (for an intel storage driver most don't need) which also likely means that you can't just boot from USB as you should. Then there's the default encryption which is another thing to go wrong. Start adding these things together and it's as if Dell is making their computers as hard to recover as a possible.

    • @remixedcat
      @remixedcat 2 години тому

      Not true. You can still boot from USB regardless of raid config.

  • @TheVigilantEye77
    @TheVigilantEye77 2 години тому

    Where did you learn these skills ?

  • @Mannard74
    @Mannard74 4 години тому +1

    As much as I like to blame microsoft, how do we know the customer didn't "abandon ship" in the middle of the BIOS updates/restarts and cause the BIOS to corrupt?
    I agree, Windows Updates shouldnt be handing out BIOS updates to basic users.

  • @kseyffert
    @kseyffert 10 годин тому +2

    What think is that the BIOS should NOT be upgradable. It should be a very basic root system that does a post and then boots the OS. There is no reason to complicate thi,s therfore, there is no reason to require updating

    • @IANHANDS
      @IANHANDS 7 годин тому +1

      Too many shoulds
      fella

    • @virt-manager
      @virt-manager 3 години тому +1

      What if there's a security vulnerability in the bios?

    • @virt-manager
      @virt-manager 3 години тому

      I don't agree

  • @xprcloud
    @xprcloud 14 годин тому +3

    Thought Dell had a fail safe recovery "vulcan nerve pinch" keyboard combo
    to recover corrupt BIOS from Generic copy

    • @remixedcat
      @remixedcat 13 годин тому +1

      @@xprcloud yes they do on systems made after 2015 I think

    • @xprcloud
      @xprcloud Годину тому

      @@remixedcat In this case then, I wonder why he needed to reprogram the chip with special lab equipment VS the Vulcan nerve pinch.
      I remember having a problem with a Dell workstation, I had to use a 30 year old ps/2 keyboard for the nerve pinch cause USB interfaces came on line too late in the boot process to be of any use with a usb keyboard, the pc has a ps/2 connector.

    • @remixedcat
      @remixedcat Годину тому +1

      @@xprcloud that's what I was thinking, but since it uses insydeH2O vs dell's custom bios it might be a little harder to do the recovery. I know Dell puts different BIOS on some systems. They use their custom graphical one, InsydeH2O, and aptio.

  • @hutchx86
    @hutchx86 4 години тому +2

    I got an ASUS Vivobook OLED for 15€ cuz it wouldn't turn on. Repair shop told the previous owner that "it died a heat death, unfixable".
    When I probed the motherboard, it would VERY RARELY turn on. So I put an SSD in, MyAsus asked for a bios update, did it, and now it works *perfectly*. It's got a high end ryzen and a RTX 3050 TI as well!
    Have you ever encountered that? My guess was an "unstable bit" in the eeprom or something, but I don't know how realistic that is. BIOS repairs, for some reason, are some of my favourites lol

  • @northof-62
    @northof-62 8 годин тому

    That reminds me of the Samsung Chronos laptop debacle.
    They made a motherboard with a BIOS that got stuffed/bricked by UEFI code.
    And they were not willing to admit it.
    Was there a class action suit in the US?
    Not in my country anyway. I had to shell out for a new mobo.
    I believe we used to be told back in the day: "No software can destroy hardware".
    Hah!

  • @ryannrjohnson
    @ryannrjohnson 4 години тому

    I remember around 14 years ago my computer stopped booting. I paid a specialist to fix it and all they had to do was boot it with a disk to the beginning. I received the laptop back and it started downloading updates again, once it downloaded the latest update it wouldn't boot again. I said I'm not paying twice to have this fixed when it has to be a Microsoft problem so I called them and after being on the phone nearly 4 hours they just told me how to download the update before and turn off updates so it would continue to boot. After that incident I started buying MacBook Pros and Mac mini and I've never gone back. Smdh.

  • @a68k_de
    @a68k_de Годину тому

    That's why, exactly why! It's not wise to allow Microsoft to do more than just updates for the operating system. You can see once again what can happen. But what am I saying? 10 years ago, we were laughed at because we criticized this in Windows 10. Oh well. Who's laughing now?
    But it's good for good workshops, it secures their existence (I personally don't begrudge them!) but it shows how much power Microsoft has and what can happen!
    Microsoft simply can't do it anymore and should stop its activities forever. No, I'm not going to harp on about the Linux issue. A lot of things are messed up there too, but (so far...) there aren't any such fatal, catastrophic interventions.

  • @davidswanson9269
    @davidswanson9269 3 години тому

    What happened to the BIOS write protect soft switch? Oh well, I guess it doesn't matter anyways, the Microsoft EULA allows for destructive upgrades as well as beneficial at your expense. What a wonderful business model! 😮

  • @PatrickBrad-p1v
    @PatrickBrad-p1v 2 години тому

    I have taken all my older laptops and installed Lynux Mint, They never ran so well.
    Also I set my desktop to a metered connection and stopped updates over a metered connection so they don't automatically update.

  • @semperfidelis316
    @semperfidelis316 13 годин тому

    Not really related to the video but why are those barrel adapters still a thing?

    • @fermi3294
      @fermi3294 12 годин тому +2

      Because they're more durable than usb c for laptops.

  • @mr_mcgoo2632
    @mr_mcgoo2632 3 години тому

    I always do bios updates and never have had problems. Some inspiron computers are as much junk as HP computers are. Vbios updates are tricky at best and you can brick it easier.

  • @AndrewAHayes
    @AndrewAHayes 4 години тому

    I remember back in the '90s I got the Chernobyl virus that wrote itself to the bios chip, it took me months to find out what had happened, I figured out what was going on when I put a known good drive into the computer with a fresh OS and that became infected despite the ethernet not being connected, I had to dump the drives and replace the bios chip in order to get the machine working again.

  • @dejanbalazic
    @dejanbalazic 2 години тому

    Can read bit locker code from old corupted and saved bios file?

  • @fido139
    @fido139 12 годин тому +7

    I agree about Micropuke pushing BIOS updates, as they try to make their OS more "secure". I lock them out.

  • @w.knudsen5570
    @w.knudsen5570 3 години тому

    And people wonder why I quit running windows 30 + years ago. I got tired of win updates corrupting my machines.

  • @IDrone-l5m
    @IDrone-l5m Годину тому

    Bitlocker can be a real nightmare.

  • @wesmerts9670
    @wesmerts9670 18 годин тому

    Hi can you explain how windows is forcing bios updates never seen that before or is because of the microcode vulnerabilities?

    • @Look_What_You_Did
      @Look_What_You_Did 17 годин тому

      @wesmerts9670 Get off your ass and research. Own your knowledge.

    • @MeisterAnime
      @MeisterAnime 13 годин тому

      its not forced.
      its just there on hold.
      waiting for you to click it😂.
      thats why read before you randomly click

    • @MeisterAnime
      @MeisterAnime 13 годин тому

      its named is "insyde software"
      thats the bios update. click it and your laptop dies

  • @Rico-oy3dc
    @Rico-oy3dc 3 години тому

    The only way to avoid this is to abandon Windows completely and go Linux.

    • @anthonyjackson280
      @anthonyjackson280 Годину тому

      I did in 2010. Switched to Linux Mint at version 7! I use the computer professionally as a machine designer. I have a full function 3D solid body modelling CAD program that runs on Linux natively with a license that costs a fraction of AutoCAD, IronCAD etc. The other thing that is great with Linux is that if my computer dies/wears out I can just swap the HDD/SSD into a new computer and it will work. For what 90% of casual users need in a computer am modern Linux distribution (such as Mint) is perfectly adequate. I have switched multiple people to it. Oh and I have never had an update crash the computer, and Linux updates install while you are using the computer - even updates of applications in use at the time. I have also frequently used Linux live USB thumbdrives to rescue data for people who have Windoze updates crash their machines. For some reason Windoze seems prone to corrupting partition tables so they overlap. And I have never seen the dumb Widows recovery partition do anything useful. It seems when the computer crashes the 'recovery partition' usually becomes inaccessible as well....

  • @vinstondavid
    @vinstondavid 6 годин тому

    Is connecting the battery while laptop is powered ON safe?

  • @robertmartin2898
    @robertmartin2898 7 годин тому

    This only happens on machines that are sold as business machines for the big brands. The brands themselves have to tell Microsoft that they want these models updated and the partner provides the bios updates to Microsoft. So if they push a broken bios it is the fault of the vendor not Microsoft.

  • @LeonCouch
    @LeonCouch 4 години тому

    I just had a similar situation occur with my Dell 7920, where the computer immediateky started rebooting endlessly with "missing memory" errors. Fixed by replacing the MS-supplied BIOS with the most-recently-released official Dell BIOS. It was worrisome.

  • @vinstondavid
    @vinstondavid 6 годин тому

    Sir can u make a video playlist for step-by-step laptop repair tutorial for beginners

  • @MollyWi
    @MollyWi 8 годин тому +2

    Big shifts to linux coming.

    • @horseathalt7308
      @horseathalt7308 6 годин тому +1

      I just switched to Linux Mint a couple of weeks ago (from Windows 10) and could not be more happy and satisfied with it. Also it is super responsive, and fast too, even with decade old hardware and only 4GB of RAM. I'm never going back.

  • @Look_What_You_Did
    @Look_What_You_Did 17 годин тому +12

    Music loop is annoying AF.

  • @pugster73
    @pugster73 3 години тому

    I have a Dell laptop that someone gave me that I think it has a similar problem. Any way for me to fix this?

  • @Imnotimportant555
    @Imnotimportant555 16 годин тому

    Dang I wish I could reprogram the BIOS on a Optiplex 7060 that I have. I replaced the motherboard with a used one on ebay and the service tag doesn't match now. I would love it to reflash it so I can enter the correct service tag to match.

    • @SlayerDork
      @SlayerDork 13 годин тому

      You shouldn't need to do that. But if you want you can probably find an old version of the Dell Service Tag Reset Utility but probably not worth it.

  • @stevevlahos1
    @stevevlahos1 3 години тому +3

    It’s like they are purposely pushing out corrupt bios updates so they want you to buy a new laptop. How many repair shops know how to do this kind of repair or spend the time.

    • @dellpartspeople
      @dellpartspeople  3 години тому +2

      Yeah, the average consumer does not know what a firmware (BIOS) update is and not to just shut the lid and throw it in their bag. This type of update should be a popup and explain the risks and what not to do when installing one, just like when you manually install one.

  • @ocsrc
    @ocsrc 7 годин тому

    Is the BIOS update being forced on the machines or can you tell MS to not update the BIOS ?
    Manufacturers need to have a way to allow users to lick the BIOS so it can not be updated without a password.
    MS is not good with their own OS updates.
    They have no business doing BIOS updates
    And fixing it, if MS is forcing BIOS updates, it is going to crash it again as soon as the next update.

  • @TruthWielders
    @TruthWielders 4 години тому

    I'm starting to get scared of Windows, always wondering when my system will become unusable for some fluke they didn't see comin' !

  • @ocsrc
    @ocsrc 7 годин тому +3

    Windows should not be doing BIOS updates.
    Only the user should do an update and only using the manufacturer BIOS update
    Most manufacturers tell you not to updated the BIOS unless it is absolutely necessary to correct a problem.
    The BIOS that came with the machine should not need to be touched.
    If you replaced the CPU it may need the BIOS flashed with a new version.
    But, you should NEVER update the OS that came with the machine.
    I have NEVER seen it end well
    The resources the new OS needs are more than the laptop can provide.
    Laptops are designed to be 3 years and replaced by a new laptop.
    The only laptops I have seen that have the power to handle a new OS are the high end thousand dollars and up models.
    In the old days the BIOS chips had a ROM portion and the portion that can be rewritten and they had a scratch pad area, so when you were updating it the update was written to an area and verified before the update software would switch the BIOS chip to use that new version.
    And if something went horribly wrong, you could pull the power and use a method to clear the BIOS and have it write the ROM BIOS into the working BIOS and allow you to retry updating the BIOS.
    And you used to be able to hot flash
    The chips used to be socketed and big enough to pull out
    I booted machines that were working, pulled the chip while it was on, put the bad chip or a new blank chip into the socket and flashed the BIOS I needed to it in the working machine and pulled it and plugged it into the machine that was not working and it booted up fine.
    Nowadays the laptops are not designed to be fixed or updated.
    The 800 dollar HP desktop I just bought, I was sick over the fact it has a laptop board and 180 watt proprietary power supply and no DVD
    But, I got a model that had a SATA port and a power cable that, with 2 power adapter cables, I was able to buy a used HP DVDRW slim laptop drive and put that in the front of the case and connect it to the power and SATA and I have a DVD , which is critical for booting my Acronis DVD.
    I can't believe that desktop computers don't have ANY 5 1/4 or 3 1/2 slots or SATA and the power supply is just enough to run the board and nothing else.
    I talked with the guy in Best Buy, explaining the case with 5 1/4 slots and he was like a deer in headlights and I pulled up a picture of my machine and he was like " I have never seen anything like that before "
    I'm like, WOW I AM OLD
    But the fact that they have stopped putting a DVD in laptops, what are they thinking ?
    And Windows with their Secure Boot and the C-State that crashes any machine you try and put Windows 10 or 11 or 12 on, I really hate what Microsoft has become.
    I had to buy Office 365 that I have to pay 150 dollars every year.
    I have Office 2007 and I really miss being able to just pay once for the software.
    Now Microsoft wants you to pay every year for the OS, Office and every other MS product, so you pay 600 dollars every year for your computer software
    Just EVIL GREED

    • @cinnamon4183
      @cinnamon4183 4 години тому

      you're not old you were talking to an dummy who is a salesman for computers. 5 1/4 slots are less common but some cases still have them. have to go oit of the brandd prebuilt areas for that though

  • @tunabomber111
    @tunabomber111 18 годин тому

    I want one of those work mats with lil screw pockets near the top.

    • @mattbecker6774
      @mattbecker6774 13 годин тому

      Amazon. I'm a repair technician, and i have the same one.

  • @Galax2000
    @Galax2000 11 годин тому

    never let windows update do all the work... it always messes everything up and uses mostly universal shit and this is what happened here. wrong bios and drivers just fucks everything up

  • @PVT_Barry
    @PVT_Barry 4 години тому

    Switch to linux and control your computer.

  • @dennisjorgensen344
    @dennisjorgensen344 4 години тому

    A bad MS update fried the video circuit on the external video port. It was unrepairable. Since it was my development workhorse laptop I was forced to spend $3K to stay in business. Thank you Bill Gates!

  • @System0Error0Message
    @System0Error0Message 42 хвилини тому

    that was a much easier disassembly, i guess the AMD versions are made to be maintained much easier.

  • @DontCryAboutIt
    @DontCryAboutIt 59 хвилин тому

    My PC gets UEFI dates via the dell command update if and when I choose to

  • @Duracellmumus
    @Duracellmumus 33 хвилини тому

    There is no way to do this without any mark or asking.
    The manufatuer have to lock down the winbond chip by the write protect pin and olso need to add a ENABLE push button to gets the bios updating feature ON by the user.
    may save some down time and money for the constumer.

  • @eliinthewolverinestate6729
    @eliinthewolverinestate6729 4 години тому

    I have seen where a bios firmware update takes out the boot loader for the O.S. Sorry to say not just a windows problem.

  • @faelwolf1177
    @faelwolf1177 3 години тому

    Didn't trash my BIOS (I keep optional updates off, hard learned lesson) but Micro$oft decided recently that my Win10 Pro laptop needed the latest Win11 Pro updates, then when it didn't see the TPM chip, canceled it and left a lot of my Win10 files corrupted. It then put me in a update loop, trying to push the Win11 updates every time I started the laptop. I had planned to update to win11 anyway as my laptop is old, but more than capable of handling Win11, so I just used the workaround and did a manual install. But, at least 90% of the time over the years, I have found the cause of various problems has been Microsoft fighting me for control of my computer, they seem to think they know better than I do how I should be set up and what options I want. Grrrrr!

  • @fadate7292
    @fadate7292 4 години тому

    SPI BIOS is a godsend.

  • @scottstamm7022
    @scottstamm7022 5 годин тому

    Why is Microsoft pushing out BIOS updates? Microsoft should only push out Microsoft product updates.

  • @s.e.v.2055
    @s.e.v.2055 7 годин тому +1

    I had same issue after the update

  • @Subgunman
    @Subgunman 13 годин тому

    Does Lenovo have a BIOS repository for their computers? Does Winblows 10 rewrite any data to bios that might lock me out of my machine? Lenovo ThinkCenter, machine type:3267. Model:3E5. Intel Core i5. Only use is for VoIP PBX but it came with Win10 installed.

    • @flwatch3
      @flwatch3 11 годин тому +1

      By the info you provided yours is a M72 E & the latest bios is 2018 & for either windows 7 or 8 ..if you have a spare hard drive ,remove current drive & install windows 7or 8 on it then just type in M72E bios update & it will bring you the most current version .But before doing all of that ..when booting your pc tap enter button to be able to hit F1 which is your bios entrance button & check your current version.Lenovo is my go to brand have two pc's & two laptops at the moment & have owned plenty over the years,not a "geek" but have always purchased off ebay & upgraded ram ,cpu & ssd & then updated bios & then a linux distro on them as I am not a gamer & linux really works well.The only issue ever had with a lenovo laptop was it had a bad nivida graphics card & had to replace the motherboard.Hope this helps .. forgot to mention just burn the bios updates on disk & youtube will provide more info .if you just search.

    • @Subgunman
      @Subgunman 10 годин тому

      @ thanks for the info, yes a European model. Was not sure if Win10 can alter the bios. The shop that sold it to me sold it with 10 already installed. Trying to set up Free PBX to replace an Avaia Partner system that was hit by lightning on the CO line entering my residence. European Telcom companies seldom ground their lines. Had to instal some AT&T approved surge arrestors from the states. No issues since.

    • @BBBBBB-rd8gg
      @BBBBBB-rd8gg 4 години тому

      @@flwatch3 you can still play thousands of games on linux (especially retro), there's many of them playable on steam but besides that you got games via dosbox for old dos pc games, and then there's roms (mame, pcsxr, snes, nes, ds).

  • @kyleklukken4089
    @kyleklukken4089 29 хвилин тому

    I had my laptop start suffering catastrophic crashes because of a Windows 10 update. I was worried that maybe the laptop itself was done but I went and installed CachyOS linux and it works better now than it has dor a while. I am done with Microsoft. Their mandatory updates and poor QC is inexcusable.

  • @jwillisbarrie
    @jwillisbarrie 8 годин тому

    Thanks for adding actual captions for the Deaf

  • @Geoffr524
    @Geoffr524 6 годин тому

    My windows 11 laptop had updated while I was at work and when I came home I had to hold the power button for 30 seconds. Then it recovered the update and working now.

  • @Mike.Freeman
    @Mike.Freeman 8 годин тому +1

    Just use Linux or BSD

  • @eddiexxxx
    @eddiexxxx 4 години тому

    Don't get this with Linux!

  • @mimimmimmimim
    @mimimmimmimim 3 години тому

    Recently I lost two perfectly perfect machines to this nonsense. One day it's working one restart later bricked.

  • @adutka5697
    @adutka5697 4 години тому

    Microsoft should pay for damages

  • @tyson31415
    @tyson31415 Годину тому

    Linux makes all my old computers faster and it never murders them.

  • @mjdegrey4843
    @mjdegrey4843 14 годин тому +2

    Folks...Why put up with this bullshit? I use LMDE6. I don't have to endure crap like this.

    • @flwatch3
      @flwatch3 11 годин тому

      Thank You..find a pc or laptop you like & unless you a gamer put a linux distro on it & just enjoy & you don't have to be a "geek' to be able to have a solid os & to much info. out there on the web & youtube..no thanks microshaft.

  • @rmduda1
    @rmduda1 3 години тому

    Windows 11 is why I'm going back to a Linux system.

  • @Harbinger999-sz4ni
    @Harbinger999-sz4ni Годину тому

    never wear jewelry when working on electronics, thanks for the heads up...