This video should be the first stop for those migrating from their current server. The chat room assistance of email servers requires reading and learning to almost become a professional tech support admin. This video walked me through the process and alerted me to info I'd need for which you may want to contact your current server with specific questions. With the necessary log in protocol and new passwords this video could be all you'll need for DIY process.
Thank you very much for your video. I had to move emails from ionos to Gmail. Seemed like a headache but with your video, I managed it. Thank you again.
Thank you so much for the video. This solved my problem. I needed a visual explanation as I had already started migration in the past (and error occurred, at which I gave up) and forgot about it, now wondering why it deosn't have the buttons that Google says to click. Now I know I just needed to delete the old one and start a new set up. Now everything is clear and working. It's so satisfying to see the migration finally began and is at 13%. No more $6 monthly fee for email that I don't use!!!
Perfect video. Thank you Carlos, your video was very helpful in migrating my team's emails to Google's Workspace. Thank you very much for caring to make a video that demonstrates your dedication and for taking the time to answer all the questions.
Hi, is it possible to create the same email name in Google Workspace while it already exists in another email hosting. In this case, would the domain point to both MX records at the same time? Thanks
Sorry for my delayed response. Yes, you can create the same email address but only one will work. The one with the highest MX priority is the one that will be active. Hope this helps, thank you.
Do you have to create the emails on the new server first? in our case the emails are being switched from an existing email host to google workspace, so it would be moving from the same email to the new email which is exactly the same, just managed by Google instead. if we link the domain and set up the emails I'm afraid we would lose the ability to do this? Or am I wrong?
Hi Stephanie, you have to create the email accounts in the new server (GW) first. Adding your domain to GW and creating the email accounts in GW won't make your original email service to stop working (as long as you don't modify the MX record). When you modify the MX record is when the new email messages start flowing to the new email service (GW). I suggest to update the MX record just after initiating the migration. Your new email service will become active, users will be able to access and receive new emails in GW while the migration is running in the background. Hope it helps, thanks
Hey Carlos, thank you so much for your video. One question - I currently have emails through webmail in Hostgator. I setup a google workspace account but haven’t done the MX records step. I want to test out the migration before doing it for my entire team. Is is possible to migrate data first prior to the MX records step to port over to google workspace?
Yes, absolutely. You can actually migrate, check it out after the migration complete, update the MX and re-migrate to get the recently coming emails. Hope it helps. Thank you.
Hello Carlos, thank you for the video. Just to make it clear, this tool moves email from one server to another, correct? I’m not IT inclined. I have a business website. When it was built, the main email address was opened in Office 365. All new emails I opened in Google Workplace, which works much better for me. Using this tool, I move my main email account from Office 365 to Google, correct? Keeping the same email address? So when configuring iPhone and my Mac mail, I use a Google configuration after the migration? Thank you in advance.
Hi Maxim, you are right. You can move your emails from server to other, however, there is a new issue when the source is MS 365/Office 365. This tools use IMAP migration with Basic authentication, and MS recently disables Basic authentication starting 2023. It means that this tool won't let you move the emails from MS 365. An alternative to complete this type of migration (for one or just a few email accounts) is to use Outlook and a tool called GWSMO. Here is a video that explain how this tools works. The video does not describe the migration in details but it show you the steps to configure the account in one PC with Outlook. This will do the migration and then you can use your iPhone and you Mac. ua-cam.com/video/r11R0BdJM4g/v-deo.html If you don't have Outlook and a PC, the you could use a different Google tool called GWMME. Here is a Google link that describe how to use it: support.google.com/a/answer/2790331?ctx=EXCHOL_GSMME_Col2 Hope any of these can help you. Thank you!
Hello! Thank you for posting such an informative video. My only concern is the following: I have been using an old email address with my own domain from the provider Wordpress. I want to now use that same domain to register my workspace account. If I register with workspace using my domain which is linked to my old emails, would my inbound emails be disrupted or even worse lost or would my inbound emails be disrupted for up to 72 hrs but then flow into my new workspace account? Could I migrate my old emails after this process or will I lose access to my old email accounts when I verify that I own the domain using the txt method?
Hi Roham, you can use your domain name to set up Google Workspace. Adding the TXT record won't disrupt your current email service with Wordpress. Your old email service (with Wordpress) will stop working when you change the MX record to Google. You can initiate the email migration before, during or after updating the MX record and you won't lose your email history. When you change the MX record, you will need to start accessing your emails in Google Workspace and you should not lose any email as long as you are aware of the moment the MX record is updated. Please let me know if you need any clarification. Thanks.
AskITBE thank you for the splendid answer. I’m in the process researching and setting up workspace for my small business and so your video and response were extremely helpful. I may even come back and ask a few more questions if you don’t mind later on :)
@@itwithcarlos Hi, thanks for your video it has been very useful. Like Roham I am also planning to migrate from my Wordpress email to Google Workspace. Does this mean that I will still need to pay Wordpress for use of the email domain? Or does the payment for this get transferred to Google? Thanks.
@@georgew3146 Hi George. It depends. if you are getting charged for separate services (web hosting + email service) and you move your email to Google Workspace, then you can cancel the email service with Wordpress after completing the email migration. If you still keep your website, then you will need to continue paying for the web hosting part. Hope it helps. Thanks.
Hi Benjamin, I suggest to update/change the MX record as soon as you start the migration. The users will need to start accessing/using their Google accounts since that moment and the migration will run in the background with no interruption of the email service. Thank you!
@@itwithcarlos So I guess my question is whether the MX record is needed for connecting to the the source email account. It sounds like it is not. But more importantly, I need to be able to have a fallback. Is the data sync operation idempotent? If I don't change the MX, would I be able to sync the google account multiple times without getting duplicates? Then I could simply change the MX record once I've confirmed all the data has synced properly. I need to sync email for my whole company, so I can't change the MX records until I know it's working. Should that work? In theory I would run the migrations but leave the MX record as-is, so the email works as before, but new mails would have to be synced again once we're ready to make the switch?
Hi - quick question, and thanks for the video. When you migrate a user's email (user 1) to another user (user 2), how do they appear in User 2's account? Are they in a specific folder by default, or are they just mixed into the existing email by date? I have numerous legacy accounts that are not being used any more, and I'd like to retain the data without having to pay for unnecessary licenses. Google forced our migration from a free account to Workplaces this month and it has caused a lot of trouble. Essentially, I just need to know if the emails (and also docs, drive files, etc) are somehow flagged as from that old account or are segregated in some way. I don't want to just have them dumped in and all mixed up. Thanks!
Hi Elliot, the migrated emails will mixed into the existing email by date. After the migration you could create filters to classify (and tag) the migrated emails. Hope this helps. Thank you for your comment.
I have 1 question if i use the data migration tool and move email from resigned employee to existing google workspace of active employee, it will not delete the existing email content of the destination email?
My email provider is Ionos. And I have set up a secondary domain for the domain in the Ionos account. All my emails are in Ionos and I want to migrate to Gmail. If I click "Activate Gmail" in Google workspace for this domain does all my old emails get migrated automatically or should I use the data migration tool after activating Gmail?
When you click on "Activate Gmail" you will see the instructions to make Google Workspace your email service. The instruction will ask you to update/change the MX record. This activation does not migrate emails. You will need to migrate the emails with the data migration tool or with any other tool. Thanks.
The only question I have is what happens when someone sends another email to that migrated mailbox. Where does it go: the original mailbox, or the Workspace one? My instinct is that you have to update the MX record to point to the new Workspace mailbox
Question, if i want to migrate from old imap server, can I create the users in google workspace before hand? can 2 users exist with the same address in the same time? on old server and google workspace?
Hi Marius, yes, there is no problem. You actually need to have both mailboxes to complete the migration. One will be active (receiving emails) and the other one will exist but without receiving new emails. It will depend on where the MX record is pointing to. Hope it helps, thank you!!!
@@itwithcarlos So after the switch i will have to change the MX record to point to the new mailbox in google right? or delete the old one and add a new one?
I am terrified something will go wrong. If it fails will it mess up of delete any emails from my old host or would they only mirror (IMAP)? THANKS SO MUCH. I love the videos.
Hi David, nothing will happen to the source. The original mailboxes remain intact. The tool only copy the emails without changing any of your emails on the old server. Thank you!
Thank you for the video! Super helpful! Question for you…if I set up a Google workspace email which is the same as an already existing email address on godaddy, do I need to do this process you describe? There is a part of the process where Google verifies ownership of the domain and updates records (I’m guessing it’ll update MX records), does it then also see that the emails were on godaddy and migrate them? I’m guessing the answer is no but just want to check.
Hi David, when you update the MX records, your emails will start flowing to Google instead of GoDaddy. I suggest to run the migration after updating the MX records. Does it respond to your question? Thank you for your comment!!
@@itwithcarlos yes! Thank you for responding. Much appreciated. I think I’m pretty good on setting up the Google workspace emails. It’s that migration that makes me a little nervous. Thanks again!
Hey Carlos, Great Video on Migration. Have a couple of questions, 1. when i have a domain setup done in office 365, how do i create same email id on Google workspace. 2. want to understand on domains records setup as well for both office 365 and google workspace during the migration process. Thanks in advance
Hi, thank you for your comment. You can verify your domain with Google and create the same email accounts that you have in MS 365. Your email service will remain working on MS 365 until you change/update your domain's MX record. You should not find any issues on creating the same email addresses in both services, however, only one will be active (where the MX record is pointing to). I suggest starting the migration and then updating the MX record. The migration will continue in progress while you new email service is active in GW. Hope it helps, thank you!
Hi, I am wondering if this will work for an alias I have currently with my Gmail that I want to keep a copy on Bluehost and forward to Gmail Workspace? Any assistance will be greatly appreciated!
You can migrate from any email account to your email in Google Workspace. You can migrate from a Gmail account, and you can keep any forwarder from an external email service to GW. Hope it respond to your question. Thank you.
Hello, I have question, our company is using webmail (horde) and currently we want to move all the emails to our google workspace. The question is how is the process to move the pop3 webmail to gmail including the old emails to migrate in the gmail?
Hi Jessie, it depends. When using pop3, the email data is on users' local computers/devices. User's data might be partially stored on the email server. POP3 only allows you to keep Inbox emails on the server (if the user setup the device to keep a copy on the server). Unfortunately it is how pop3 works. Having said that, an option to migrate users' emails is by exporting emails to a pst file (if you are using Outlook). Then you can import the pst file back to Google Workspace (by using Outlook as well). Hope it helps.
@@itwithcarlos Thanks for this useful information. Currently we are using webmail horde and after I export the backup email for 1 account and try to do the data migration process looks it is not working with pop3? any idea?
@@jessievillanueva4849 Hi Jessie, how did you make (export) the backup? Did you use Outlook? Please be aware that your data is probably stored locally in user's computer and not on the server. It is why I suggested to use Outlook to make the backup. I will need more details before I can suggest anything else. Thank you.
@@itwithcarlos Hello, I just exported the mail in Webmail horde directly and save in the computer. But my question is, how can we import all the old emails from Webmail horde to gmail(gsuite) account with the same email. I mean we just need to transfer all the emails from webmail to Gmail account and exact email address. The hosting company told that we cannot transfer the file anymore once we enable the Gmall app in our Gsuite..
@@jessievillanueva4849 Hi Jessie, what type of file (backup) was generated after exporting your emails? Did you export it from Horde or from the cPanel? You mentioned that you used pop3, what apps do you use to configure your email as pop3? Do you use Outlook or Thunderbird or any other? Or you only use Horde? If you use Horde, the you can transfer your emails from the current email server (provider) to Google Workspace using the tool the I described in the video. Please let me know. Thanks.
Thank you so much Carlos. Very helpful indeed! In my case, I'm moving to a new web host and to Google Workspace for mail. The domain nameservers currently point to old web host with the mailbox that I need to migrate. So I'll update nameservers back to domain registrar, and then update DNS to Google Workspace. So my question please, can I proceed with data migration as soon as DNS has been updated? Please advise.
I just saw your response to Murtaza's comment that it can be done even before updating DNS, this is fantastic! Giving this a go first. Thanks again Sir.
Yes, you can update the MX as soon as you start the migration. Also, you can re-run the migration if you think that some emails still arrived to the old server. Thank you!
@@itwithcarlos Thank you so much Carlos. Please are you able to clarify the following: during the migration, an alert appeared: Google identity alert 'Google detected suspicious activity and suspended the account', and the alert Status is 'Not started'. I only updated the User's first name and last name. I also suspect it is because I had not updated the MX record at the time? Weird thing is that the account is still accessible on my PC and setting it up on my phone works so could this be a false alert. Also in the alert page, I see a Delete Alert option but unsure if deleting will fix it. Or perhaps DNS is still propagating since updated DNS about 15hours ago, though MX lookup indicates propagation is complete. Grateful if you could please advise. I'm looking up possible solutions as well.
Hi again, perhaps its because mailbox was already signed up with MS365. Yes, only finding out now when consulting domain registrar since I could not remove an old SPF record. Data already migrated to GW, so Im thinking its best to remove mailbox from MS365 and continue with GW.
Thanks for the video! I'm migrating from Zoho, but when I follow the steps, I get "Internal Server Error (25002)" after adding a user. It never shows the progress bar. The issue has persisted for several hours across multiple devices and browsers. Are you aware of anything on MY end that could be causing this, or do you think I just need to wait a while for the error at Google's servers to go away? Thanks!
Hi Isaiah, I have been investigating this issues and found this article with some suggestions. knowledge.workspace.google.com/kb/dms-error-25002-persists-after-restarting-migration-000002139 Hope it can help. Thank you!
Great video. Is it possible to migrate Imap mail not only from the parent account but also from any alias Imap accounts I have set up? For example I have one main email address that my wife and I both use plus 5 total additional alias emails for me, my wife and one for each of the children all utilizing my own domain. I’d like to do this by having only one Google Workspace user account and then add and migrate each alias email. Google says it’s not possible to move the alias email without creating 5 additional paid user accounts but it seems to me it should work. Thanks in advance for your help.
Hi Brent, you can migrate all the accounts to a single Google Workspace mailbox, but at the end, you won't have individual mailbox for each user. You will have only one mailbox. All the email history will be in a single mailbox. Is it what you are looking for? If you want that your wife and children have their own mailbox, then you will need additional licenses for each user. The alias works as a nick name for your mailbox. Hope this helps to clarify. Thanks.
@@itwithcarlos Thank you very much for the answer. No that's not what I was hoping, I wanted to have an individual IMAP mailbox for each person just like I do today with my current email host. This way each can send/receive emails to/from their individual email address, maintain their own folders, etc. The downside is the "parent" email inbox works as a "catch all" inbox for the other inboxes thus meaning I need to delete those alias emails from the parent inbox which is a pain but not too bad. Anyway thank you for the assistance, you are very knowledgeable. I wonder if Google Workspaces has a "catch all" feature that might solve this?
@@brent984 Hi Brent, in that case you will need to have a license for every mailbox/user. On the other hand, it is possible to configure a a "catch-all" in Google Workspace. This short video show you how: ua-cam.com/video/0C7z4cZdqpw/v-deo.html Thank you.
Thank you for the video. I migrated my emails on the 31st of January and the migration completed 5th February however only emails up until 31st January migrated. How do I rectify this please.
HI Abi, if you also updated the MX record on the 31st, then the new emails should have god to GW. If you still find the missing emails in the original mailbox (where you migrated from) then you can run the migration again, It won't replicate the emails. It will only migrate the missing emails. Thank you!
My client has 5 domains and several email accounts under it. They want to move to google workspace. If i add 5 users and rest of the email accounts as aliases for the main account, how will i be able to migrate data to an alias? Because the client doesnot want all of the email accounts to be separate users since it will use another license. How can i transfer the email accounts without making each of them a user? Please advice. 🙏
Hello, you can create only one user, add the aliases and migrate everything to the single user that you created. After the migration all the emails will stay together, but you can then classify them by adding/creating labels and then creating filters based on the labels. Hope it helps. Thank you!
When we create a Google account, it links one email under another as user. So it’s like one family of emails. But I want it to be separate emails. Is it possible?
They should be all separate email accounts, all under an admin panel. Do you have several GW licenses? I am not sure what you mean by "links one email under another as user", are they aliases?
Hi, Thanks for the video. I followed each step in the video but I could only see the sub folders/tab I previously set up in outlook but no emails was migrated. Do you know where might go wrong? Thanks!
Hi AskITBE, it is possible to migrate from an external IMAP Webmail service to my Google Workspace, but using a Group email as a Source? The problem is that for a Group I don't have a password to set.Thank you
Hi Razvan, you will always need a mailbox with a password as a source for the migration. Are you referring to a group in GW or in the external IMAP server? Thank you.
It depends. If it is from Exchange online, then I see two issues. 1 the migration tool only works with Basic authentication and Exchange Online only support modern authentication. 2. The shared mailboxes (in theory) don't have a a password. If it is from Exchange on premises, then you will need to test if the password is actually an issues. You will need to test it. Thank you!
@@itwithcarlos In this case, I am thinking of a work around. 1. Convert the shared mailbox to user mailbox on Exchange. 2. Migrate the usermailboc using data migration service to google workspace. Once migrated I just set delegated access to this mailbox. That should serve the purpose of shared mailbox in google workspace.
When migrating a Gmail personal account to Google Workspace, does it copy all the folders to Google Workspace, leaving the same folders in the Gmail account, or does it move all the folders over so that the Gmail account now has no folders? Thanks for the video.
Thank you for getting back to me. So, confirming, no folders will remain on the Gmail account; they will all have moved to the Google Workspace business account.
When executing the migration I get a 11021 impersonation error. This is because (like in the video) I am trying to migrate using the same address therefore I have my MX records pointing to my new google workspace account and not my old Microsoft 360 Outlook account. Should I temporarily point them back to the Microsoft account in order to do the migration? Thanks for the video! Was very helpful.
The problem is not the MX record, the migration will run regardless of where the MX record is pointing to. The problem that you are seeing is something different. If you are migrating from MS 365, then you can't use the IMAP migration tool that is described in the video. MS 365 does not allow you to connect with Basic authentication (used by the IMAP migration tool ) since Jan 2023. In this case, you may need to use a different migration method. If you are using Outlook, then you could try migrating using GWSMO support.google.com/a/users/answer/171710?hl=en Thank you.
Hi Carlos, can you confirm that we just need the password of the email servers and not the password of every email user accounts that we want to migrate? Do you also have the same tutorial to migrate calendar items and google drive files? Thank you!
Hi Benjamin, you need every user's email password to do the email migration. The calendar migration depends on where they are currently stored. Most of the cases they calendars are stored locally the migration will vary depending on the email app that users uses. If the email app is Outlook, a option to migrate emails, contacts and calendar is the GWSMO (Google Workspace tool to sync with Outlook). To migrate files to Google Drive, I can suggest the tool in this video: ua-cam.com/video/0gwbbqKFXIA/v-deo.html Thank you.
When you migrate Google Workspace does it mean your subscriptions to SaaS platforms also migrate? I subscribed to Airtable, Webflow, Zapier and other SaaS , but will the subscriptions be transferred to the new domain?
The migration tool in this video only migrate emails and their folders. If you are just transferring your Google subscription to another reseller, or from a reseller to Google directly, then all your Google services are also transferred.
Thank you Carlos! This was easy to follow and comprehensive. I do have a couple of questions. 1. I am going to be migrating from a GoDaddy MS 365 account to Workspace. Would it make sense to set the migration source as MS 365 instead of IMAP? 2. There are several email accounts that will be migrated, that have folders created on Outlook for organizational purposes. Will these migrate as the same folders to Workspace?
Hi David, you are asking a very good question. Before January 1st. 2023 it was possible to use the IMAP migration (having MS 365 as the source), however, Microsoft disabled the Basic Authentication and it is what the Google migration tool uses. So it is not actually possible to use the IMAP migration in your case. The other option (migration source as MS 365) sounds like the most appropriate for your case. I honestly haven't had that opportunity to test it. I believe that option should work with no issues. Another alternative is Google Workspace Migration for Microsoft Exchange (GWMME) support.google.com/a/topic/9064794 Hope it helps, thank you!
Thankyou for the help...I'm in process of data migration. It has around 8000 emails so it is taking time. Can i close the google admin window in the middle of migration ?
Excellent Video, thank you. My client uses a third party email server and funnels it into Outlook. Once I migrate the data from his server, will I have to sync Outlook with Google Workspace too?
Hi Sherry, if the migration is to GW, and the users want to continue using Outlook, then, they can set up and sync their GW email accounts with Outlook. Here is a video that show you a great option to configure GW in Outlook. ua-cam.com/video/r11R0BdJM4g/v-deo.html Thank you and have a nice day!
Thanks for the video. I have a number of work IMAP emails hosted at another email server. I want to migrate to Gmail workspace. My question is do I have to migrate all the emails or can I just migrate 3 or 4 out of the 10 we have on the other email server. The reason I ask is that If i change the MX record it seems that it will effect all the emails i have associated with that specific domain. Thanks again for the helpful video.
Yes, you will need to migrate all the email accounts under your domain name. It may be possible to create a hybrid setup, but I dont recommend it. Thank you
are these the same steps to migrate from one workspace to another? i am trying to migrate an organization that is listed under another organizations google tenant to their own entity (Own google Workspace)
These steps can be used to migrate from one GW to another GW, however, keep in mind that it migrate only emails. The migration of contacts/calendars and files in Drive will need to be move manually. If you are changing your domain, there is a better approach/procedure which is adding the new domain as an additional domain (within your current tenant) and them make the new domain as your primary domain. Thank you.
Thank you for the video. I'm concered that there are no delta syncs until cutover. If there was then this method is perfect but sadly it looks like delta option was left out
Hello and thank you for your comment. I am afraid I am not familiar with delta syncs, but this type of migration (IMAP) does not do that. Have a nice day!
Hi Rosemary, yes, you can start using your GW accounts since the moment you updated the MX records. The migration will continue working in the background with no issues for the users. Thank you and cheers!!!
Here are the IMAP settings: Server: outlook.office365.com Port: 993 Encryption: SSL/TLS You will need to enable IMAP in MS 365 and also make sure that Basic authentication is enabled as well. Check this one: techcommunity.microsoft.com/t5/office-365/imap-problem-in-office365-basic-auth/m-p/3035729 Thanks,
@@itwithcarlos Great video! Question, would these IMAP settings be the same for office 365 accounts hosted by GoDaddy? Also, my companies domain name will stay hosted at GoDaddy. Do you know what the MX Record settings are for Workspace, so I can repoint MX records (from GoDaddy to Google Workspace) once once all the mail is migrated?
Thanks Carlos great video, a problem i'm having is an error occurs after the initialising stage. I also noticed you are using the same email under source email and workspace email. Google won't let me submit the source email a second time under the workspace email box. Any help would be greatly appreciated.
Hi Tom, when entering the information for the migration of every email account, you need to enter the source email address and its password, then you will enter the GW mailbox (as the target). If it failing or not allowing you to do this, I suggest you delete the migration batch and restart the migration process again. Hope it helps. Thank you!
Thank you for this amazingly helpful video! Do you also have a video on how to fwd other email accounts to your workspace email? I am trying to figure out how to forward an older gmail account to our new workspace domain email. Any advice would be helpful!
Hi Cerra, thank you for your feedback. If your other account is a Google account (either Gmail or Google Workspace), then you can configure a forwarder to your new account. Access your Gmail account, click on Settings (the gear wheel on top), then click on See All settings, then on Forwarding and POP/IMAP tab. You will find "Forwarding" where you will be able to configure it. Hope it helps :)
Hi question, if i successfully migrated my imap webmail to google workspace, does it mean also that if someone sends me an email on my old webmail, i will also receive it on google workspace? And can i also reply to the email address using the webmail email address on google workspace?
Hi Jan, ideally you will migrate your emails just after updating your domain's MX record. It means that all your emails will start flowing to Google Workspace. No emails should go to your old email service after updating the MX record. Please be aware that emails won't be received in both email services at the same time. Your emails will only be received on the service where the MX has the highest priority (Zero is the highest possible priority). Please feel free to reply if I didn't addressed your question properly. Thanks.
@@itwithcarlos thank you somuch. I got all the answers i need. Your videos are really helpful and im looking forward for more videos you will upload on your channel. :)
Could you help me? "Error (Retrying) Exchange Impersonation error. Unable to open user mailbox due to impersonation error. Please make sure impersonation is set properly. (11021)"
Hi Sejina, where are you migrating from (is it Gmail, MS 365, or other email provider)? Please make sure the source is IMAP enabled and basic authentication is allowed. Thanks!
I tried migrating from Microsoft/Exchange to Google Workspace and I keep getting this message: Error (Retrying) Exchange Impersonation error. Unable to open user mailbox due to impersonation error. Please make sure impersonation is set properly. (11021)
Hi Thamy, if the migration is from MS 365 (Exchange) then this migration option is not going to work because MS 365 has disabled Basic Authentication. If you are migrating from another Exchange server, then make sure IMAP is enable and Basic Authentication is allowed. Thank you.
@@itwithcarlos Thank you Carlos for your response to my inquiry. Since migration from MS 365 will not work does that mean I will have to manually import my data onto Google Workspace?
Hi This was very helpful. Thank you. I had a question. I have a bunch of emails address that are set up at my source. How do you bring those over as well or do i have to create all those email address' and redo all forwarding/routing manually?
Hi Caleb, an option is to create forwarders from every email address to your Google account, then you could create aliases of your email addresses within your Google account (it will allow you to respond from Google as your other email addresses). If you like, you can also migrate your email history to Google Workspace with the migration tool (described in this video). Hope it helps, thanks.
Since you are planning to migrate from Exchange, the GWMME tool could be more appropriate or convenient. Here is a link to information bout this tool: support.google.com/a/topic/9064794?hl=en&ref_topic=13002773 If migrating from Exchange Online, you may still find the Basic Authentication restriction. Thank you.
Hi, Thanks for sharing the video; I migrated successfully from O365 to Google workspace, New labels were created in Google workspace, unfortunately labels are empty, and mailbox size shows 11GB. Could you advise, thanx
The emails should have moved/marked to their respective labels/folders. If it didn't happen, then, you may need to create filters to move them. Verify if the emails are currently in your Inbox, then apply the filter. I am currently working on a video that show you how to create this type of filter. Once it is published, I will add the link to my comments here. Thanks.
@@itwithcarlos Thanks for the response, i checked inbox and couldn't find old emails, news labels automatically created, and it's empty. Sounds excellent; waiting for the new video... :)
Sorry for my delayed response. When you initiate the setup of the migration, you can select since what date you want to migrate (minute 4:50). Hope this is what you are looking for. thanks
Hello sir, getting to you, I am trying to make back up for emails users' data in google Workspace to migrate to webmail services, can you help me how to do this, thank you
Hello, I don't know about tools to migrate from or to webmail. If the Google migration does not work for your case, then you can try. There are other Google migration tools that you can try depending of your situation: support.google.com/a/answer/10841690?sjid=4456238295689362291-NA#where support.google.com/a/answer/7364501?hl=en
Hola, Carlos. Tengo que migrar desde Ionos a Workspace. Una vez hecho este procedimiento, puedo dar de baja mi servicio de Ionos? o tengo que seguir pagandolo?
Depende. Si los DNS no los tienes con Ionos, entonces lo puedes dar de baja. Si los DNS estan con Ionos, entonces los puedes mover a Cloudflare que es gratis. Saludos
Google suggest to migrate in groups of 100 or fewer. The time it will take depend (among other factors) on the number of emails that need to be migrated. When migrating, it is expected to see some accounts taking much longer that others and you will be able to see the progress of each one. Thank you and have a nice day!
![How to Switch from Outlook to Google Workspace Gmail [2024 Technical Migration Guide]](/img/n.gif)
This video should be the first stop for those migrating from their current server. The chat room assistance of email servers requires reading and learning to almost become a professional tech support admin. This video walked me through the process and alerted me to info I'd need for which you may want to contact your current server with specific questions. With the necessary log in protocol and new passwords this video could be all you'll need for DIY process.
Hi Larry, I am very glad you like it. Thank you very much for your comment. Have a nice day!
Guys if you're looking for the way to migrate emails from any IMAP server to google workspace, THIS is the video! Thanks my guy
Thank you, I am glad you liked it!
Thank you very much for your video. I had to move emails from ionos to Gmail. Seemed like a headache but with your video, I managed it. Thank you again.
Glad it helped!
Thankyou , this is exactly what i was looking for. Great presentation Carlos. one very satisfied youtube consumer here.
Glad it was helpful! thank you!
Thank you so much for the video. This solved my problem. I needed a visual explanation as I had already started migration in the past (and error occurred, at which I gave up) and forgot about it, now wondering why it deosn't have the buttons that Google says to click. Now I know I just needed to delete the old one and start a new set up.
Now everything is clear and working. It's so satisfying to see the migration finally began and is at 13%. No more $6 monthly fee for email that I don't use!!!
Thank you for your feedback and I am very happy this video helped you. Have a great weekend!!!
Excellent video. It demonstrated all that I needed to know perfectly and right to the point. It didn't take any more time than necessary.
Glad it helped! I appreciate your comment.
Thank you for this amazing video. Just what I needed not to get fired.
You're so welcome! Thank you for the feedback.
This is an excellent video. It is ironic that people like you create miles better how to videos than people on the Google Payroll.
Thank you, Charles, I am glad you liked it!
Thanks for the tutorial. Very clear and concise.
Glad you liked it, thank you!
Life saver, thanks for the video! Still relevant in May 2023
Hi Freddie, I am glad it helped you! Thank you!
Perfect video. Thank you Carlos, your video was very helpful in migrating my team's emails to Google's Workspace. Thank you very much for caring to make a video that demonstrates your dedication and for taking the time to answer all the questions.
Glad it was helpful! Thank you Ana and have nice day!
thank you!! I underestimated myself, then saw your video, tried it and worked!!! thanks
Excellent! Thank you!!!
This is sooooooooooooooooooooooooooo perfect! We just had to change to Google Workspace and I had no clue how to move the emails. Thank you!!
Glad I could help! Thank you for your comment!
Thank you for this video, extremely helpful and informative. Solved my biggest problem till date! Thank you so much!
Great to hear! thank you.
Very Good and Helpful! One more saving me hours of work! Thanks a lot Carlos
Glad it helped! thank you.
Extremely helpful. Thank you so very much
Glad it was helpful!
Great video Carlos. Google should hire you to help them with tech support. !
That would be cool, thank you!!!
Thanks Carlos! Your video was most helpful!
Hi Debbie, I am glad it helped you, Thanks!
This is very clear and helpful - thank you so much.
Glad it was helpful! thank you.
This is a great help. Very thankful for the video
Glad it was helpful! thank you!
Thank you, it is clearer than the doc !
Glad it was helpful! Thank you.
Thank you SOOOO MUCH. There's no way I could've done this on my own.
I am glad it helped you, thank you!
Thank you for the valuable information. This video really helps in transferring my hostinger email ID to GSuit. Thanks a lot.
Glad it was helpful! Thank you.
Great video, keep them coming!
Thank you, I am glad you like it!!!
Hi, is it possible to create the same email name in Google Workspace while it already exists in another email hosting. In this case, would the domain point to both MX records at the same time? Thanks
Sorry for my delayed response. Yes, you can create the same email address but only one will work. The one with the highest MX priority is the one that will be active. Hope this helps, thank you.
Thank you so much for this. I appreciate that you took us through the process from beginning to end.
Hi Yesenia, I am glad you like it. Have a nice day!
Thanks you so much sir. Watching here in Philippines
Thank you Jap, I glad you like it!
Do you have to create the emails on the new server first? in our case the emails are being switched from an existing email host to google workspace, so it would be moving from the same email to the new email which is exactly the same, just managed by Google instead. if we link the domain and set up the emails I'm afraid we would lose the ability to do this? Or am I wrong?
Hi Stephanie, you have to create the email accounts in the new server (GW) first. Adding your domain to GW and creating the email accounts in GW won't make your original email service to stop working (as long as you don't modify the MX record).
When you modify the MX record is when the new email messages start flowing to the new email service (GW).
I suggest to update the MX record just after initiating the migration. Your new email service will become active, users will be able to access and receive new emails in GW while the migration is running in the background.
Hope it helps, thanks
@@itwithcarlos oh my gosh THANK YOU CARLOS! You are awesome!
Hey Carlos, thank you so much for your video. One question - I currently have emails through webmail in Hostgator. I setup a google workspace account but haven’t done the MX records step. I want to test out the migration before doing it for my entire team. Is is possible to migrate data first prior to the MX records step to port over to google workspace?
Yes, absolutely. You can actually migrate, check it out after the migration complete, update the MX and re-migrate to get the recently coming emails. Hope it helps. Thank you.
This was extremely helpful. Thank you !!!!!!!!!
So glad! thank you!
Hello Carlos, thank you for the video. Just to make it clear, this tool moves email from one server to another, correct? I’m not IT inclined. I have a business website. When it was built, the main email address was opened in Office 365. All new emails I opened in Google Workplace, which works much better for me. Using this tool, I move my main email account from Office 365 to Google, correct? Keeping the same email address? So when configuring iPhone and my Mac mail, I use a Google configuration after the migration? Thank you in advance.
Hi Maxim, you are right. You can move your emails from server to other, however, there is a new issue when the source is MS 365/Office 365. This tools use IMAP migration with Basic authentication, and MS recently disables Basic authentication starting 2023. It means that this tool won't let you move the emails from MS 365. An alternative to complete this type of migration (for one or just a few email accounts) is to use Outlook and a tool called GWSMO. Here is a video that explain how this tools works. The video does not describe the migration in details but it show you the steps to configure the account in one PC with Outlook. This will do the migration and then you can use your iPhone and you Mac.
ua-cam.com/video/r11R0BdJM4g/v-deo.html
If you don't have Outlook and a PC, the you could use a different Google tool called GWMME. Here is a Google link that describe how to use it:
support.google.com/a/answer/2790331?ctx=EXCHOL_GSMME_Col2
Hope any of these can help you.
Thank you!
Hello! Thank you for posting such an informative video. My only concern is the following: I have been using an old email address with my own domain from the provider Wordpress. I want to now use that same domain to register my workspace account. If I register with workspace using my domain which is linked to my old emails, would my inbound emails be disrupted or even worse lost or would my inbound emails be disrupted for up to 72 hrs but then flow into my new workspace account? Could I migrate my old emails after this process or will I lose access to my old email accounts when I verify that I own the domain using the txt method?
Hi Roham, you can use your domain name to set up Google Workspace. Adding the TXT record won't disrupt your current email service with Wordpress. Your old email service (with Wordpress) will stop working when you change the MX record to Google. You can initiate the email migration before, during or after updating the MX record and you won't lose your email history. When you change the MX record, you will need to start accessing your emails in Google Workspace and you should not lose any email as long as you are aware of the moment the MX record is updated. Please let me know if you need any clarification. Thanks.
AskITBE thank you for the splendid answer. I’m in the process researching and setting up workspace for my small business and so your video and response were extremely helpful. I may even come back and ask a few more questions if you don’t mind later on :)
@@rohammaani5023 not a problem. I will be here :)
@@itwithcarlos Hi, thanks for your video it has been very useful. Like Roham I am also planning to migrate from my Wordpress email to Google Workspace. Does this mean that I will still need to pay Wordpress for use of the email domain? Or does the payment for this get transferred to Google? Thanks.
@@georgew3146 Hi George. It depends. if you are getting charged for separate services (web hosting + email service) and you move your email to Google Workspace, then you can cancel the email service with Wordpress after completing the email migration. If you still keep your website, then you will need to continue paying for the web hosting part. Hope it helps. Thanks.
Could you say how you handled the domain migration itself? Did you change the MX records for the domain before or after the data migrations?
Hi Benjamin, I suggest to update/change the MX record as soon as you start the migration. The users will need to start accessing/using their Google accounts since that moment and the migration will run in the background with no interruption of the email service. Thank you!
@@itwithcarlos So I guess my question is whether the MX record is needed for connecting to the the source email account. It sounds like it is not. But more importantly, I need to be able to have a fallback. Is the data sync operation idempotent? If I don't change the MX, would I be able to sync the google account multiple times without getting duplicates? Then I could simply change the MX record once I've confirmed all the data has synced properly. I need to sync email for my whole company, so I can't change the MX records until I know it's working. Should that work? In theory I would run the migrations but leave the MX record as-is, so the email works as before, but new mails would have to be synced again once we're ready to make the switch?
Hi - quick question, and thanks for the video. When you migrate a user's email (user 1) to another user (user 2), how do they appear in User 2's account? Are they in a specific folder by default, or are they just mixed into the existing email by date? I have numerous legacy accounts that are not being used any more, and I'd like to retain the data without having to pay for unnecessary licenses. Google forced our migration from a free account to Workplaces this month and it has caused a lot of trouble. Essentially, I just need to know if the emails (and also docs, drive files, etc) are somehow flagged as from that old account or are segregated in some way. I don't want to just have them dumped in and all mixed up. Thanks!
Hi Elliot, the migrated emails will mixed into the existing email by date. After the migration you could create filters to classify (and tag) the migrated emails. Hope this helps. Thank you for your comment.
I have 1 question if i use the data migration tool and move email from resigned employee to existing google workspace of active employee, it will not delete the existing email content of the destination email?
ohh yes, you can migrate between accounts within the same admin panel. No emails are deleted, thank you
My email provider is Ionos. And I have set up a secondary domain for the domain in the Ionos account. All my emails are in Ionos and I want to migrate to Gmail. If I click "Activate Gmail" in Google workspace for this domain does all my old emails get migrated automatically or should I use the data migration tool after activating Gmail?
When you click on "Activate Gmail" you will see the instructions to make Google Workspace your email service. The instruction will ask you to update/change the MX record. This activation does not migrate emails. You will need to migrate the emails with the data migration tool or with any other tool. Thanks.
@@itwithcarlos Thanks a lot for your reply. After activating Gmail, can I still access Ionos mail account or does my Ionos account get deleted?
The only question I have is what happens when someone sends another email to that migrated mailbox. Where does it go: the original mailbox, or the Workspace one? My instinct is that you have to update the MX record to point to the new Workspace mailbox
Correct, when you update the MX (pointing to GW) the new emails will go to Google Workspace mailbox. Thank you!
Question, if i want to migrate from old imap server, can I create the users in google workspace before hand? can 2 users exist with the same address in the same time? on old server and google workspace?
Hi Marius, yes, there is no problem. You actually need to have both mailboxes to complete the migration. One will be active (receiving emails) and the other one will exist but without receiving new emails. It will depend on where the MX record is pointing to.
Hope it helps, thank you!!!
@@itwithcarlos So after the switch i will have to change the MX record to point to the new mailbox in google right? or delete the old one and add a new one?
@@mariusdinca1783 You can add the new MX record and delete the old one. Cheers!
Thanks for the video! I didn't know Google itself had a tool to migrate the emails over.
Glad I could help!
I am terrified something will go wrong. If it fails will it mess up of delete any emails from my old host or would they only mirror (IMAP)? THANKS SO MUCH. I love the videos.
Hi David, nothing will happen to the source. The original mailboxes remain intact. The tool only copy the emails without changing any of your emails on the old server. Thank you!
@@itwithcarlos Thanks, you are awesome
Thank you for the video! Super helpful! Question for you…if I set up a Google workspace email which is the same as an already existing email address on godaddy, do I need to do this process you describe? There is a part of the process where Google verifies ownership of the domain and updates records (I’m guessing it’ll update MX records), does it then also see that the emails were on godaddy and migrate them? I’m guessing the answer is no but just want to check.
Hi David, when you update the MX records, your emails will start flowing to Google instead of GoDaddy. I suggest to run the migration after updating the MX records. Does it respond to your question? Thank you for your comment!!
@@itwithcarlos yes! Thank you for responding. Much appreciated. I think I’m pretty good on setting up the Google workspace emails. It’s that migration that makes me a little nervous. Thanks again!
@@itwithcarlos could you explain What MX stands for? Thanks a lot!
@@junxu7608 Mail Exchanger. It is the record that define where your email server is working.
Thank you!
Hey Carlos, Great Video on Migration. Have a couple of questions, 1. when i have a domain setup done in office 365, how do i create same email id on Google workspace. 2. want to understand on domains records setup as well for both office 365 and google workspace during the migration process. Thanks in advance
Hi, thank you for your comment. You can verify your domain with Google and create the same email accounts that you have in MS 365. Your email service will remain working on MS 365 until you change/update your domain's MX record. You should not find any issues on creating the same email addresses in both services, however, only one will be active (where the MX record is pointing to).
I suggest starting the migration and then updating the MX record. The migration will continue in progress while you new email service is active in GW.
Hope it helps, thank you!
Hi, I am wondering if this will work for an alias I have currently with my Gmail that I want to keep a copy on Bluehost and forward to Gmail Workspace? Any assistance will be greatly appreciated!
You can migrate from any email account to your email in Google Workspace. You can migrate from a Gmail account, and you can keep any forwarder from an external email service to GW. Hope it respond to your question.
Thank you.
Hello, I have question, our company is using webmail (horde) and currently we want to move all the emails to our google workspace. The question is how is the process to move the pop3 webmail to gmail including the old emails to migrate in the gmail?
Hi Jessie, it depends. When using pop3, the email data is on users' local computers/devices. User's data might be partially stored on the email server. POP3 only allows you to keep Inbox emails on the server (if the user setup the device to keep a copy on the server). Unfortunately it is how pop3 works. Having said that, an option to migrate users' emails is by exporting emails to a pst file (if you are using Outlook). Then you can import the pst file back to Google Workspace (by using Outlook as well). Hope it helps.
@@itwithcarlos Thanks for this useful information. Currently we are using webmail horde and after I export the backup email for 1 account and try to do the data migration process looks it is not working with pop3? any idea?
@@jessievillanueva4849 Hi Jessie, how did you make (export) the backup? Did you use Outlook? Please be aware that your data is probably stored locally in user's computer and not on the server. It is why I suggested to use Outlook to make the backup. I will need more details before I can suggest anything else. Thank you.
@@itwithcarlos Hello, I just exported the mail in Webmail horde directly and save in the computer. But my question is, how can we import all the old emails from Webmail horde to gmail(gsuite) account with the same email. I mean we just need to transfer all the emails from webmail to Gmail account and exact email address.
The hosting company told that we cannot transfer the file anymore once we enable the Gmall app in our Gsuite..
@@jessievillanueva4849 Hi Jessie, what type of file (backup) was generated after exporting your emails? Did you export it from Horde or from the cPanel? You mentioned that you used pop3, what apps do you use to configure your email as pop3? Do you use Outlook or Thunderbird or any other? Or you only use Horde? If you use Horde, the you can transfer your emails from the current email server (provider) to Google Workspace using the tool the I described in the video. Please let me know. Thanks.
Thank you so much Carlos. Very helpful indeed! In my case, I'm moving to a new web host and to Google Workspace for mail. The domain nameservers currently point to old web host with the mailbox that I need to migrate. So I'll update nameservers back to domain registrar, and then update DNS to Google Workspace. So my question please, can I proceed with data migration as soon as DNS has been updated? Please advise.
I just saw your response to Murtaza's comment that it can be done even before updating DNS, this is fantastic! Giving this a go first. Thanks again Sir.
Yes, you can update the MX as soon as you start the migration. Also, you can re-run the migration if you think that some emails still arrived to the old server.
Thank you!
@@itwithcarlos Thank you so much Carlos. Please are you able to clarify the following: during the migration, an alert appeared: Google identity alert 'Google detected suspicious activity and suspended the account', and the alert Status is 'Not started'. I only updated the User's first name and last name. I also suspect it is because I had not updated the MX record at the time? Weird thing is that the account is still accessible on my PC and setting it up on my phone works so could this be a false alert. Also in the alert page, I see a Delete Alert option but unsure if deleting will fix it. Or perhaps DNS is still propagating since updated DNS about 15hours ago, though MX lookup indicates propagation is complete. Grateful if you could please advise. I'm looking up possible solutions as well.
Hi again, perhaps its because mailbox was already signed up with MS365. Yes, only finding out now when consulting domain registrar since I could not remove an old SPF record. Data already migrated to GW, so Im thinking its best to remove mailbox from MS365 and continue with GW.
Thanks for the video! I'm migrating from Zoho, but when I follow the steps, I get "Internal Server Error (25002)" after adding a user. It never shows the progress bar. The issue has persisted for several hours across multiple devices and browsers. Are you aware of anything on MY end that could be causing this, or do you think I just need to wait a while for the error at Google's servers to go away?
Thanks!
Hi Isaiah, I have been investigating this issues and found this article with some suggestions.
knowledge.workspace.google.com/kb/dms-error-25002-persists-after-restarting-migration-000002139
Hope it can help. Thank you!
Thank you for this helpful video. It helped me to help my friend 😀 👍🏼
Glad to hear it! Thank you!!!
Great video. Is it possible to migrate Imap mail not only from the parent account but also from any alias Imap accounts I have set up? For example I have one main email address that my wife and I both use plus 5 total additional alias emails for me, my wife and one for each of the children all utilizing my own domain. I’d like to do this by having only one Google Workspace user account and then add and migrate each alias email. Google says it’s not possible to move the alias email without creating 5 additional paid user accounts but it seems to me it should work. Thanks in advance for your help.
Hi Brent, you can migrate all the accounts to a single Google Workspace mailbox, but at the end, you won't have individual mailbox for each user. You will have only one mailbox. All the email history will be in a single mailbox. Is it what you are looking for? If you want that your wife and children have their own mailbox, then you will need additional licenses for each user. The alias works as a nick name for your mailbox. Hope this helps to clarify. Thanks.
@@itwithcarlos Thank you very much for the answer. No that's not what I was hoping, I wanted to have an individual IMAP mailbox for each person just like I do today with my current email host. This way each can send/receive emails to/from their individual email address, maintain their own folders, etc. The downside is the "parent" email inbox works as a "catch all" inbox for the other inboxes thus meaning I need to delete those alias emails from the parent inbox which is a pain but not too bad. Anyway thank you for the assistance, you are very knowledgeable. I wonder if Google Workspaces has a "catch all" feature that might solve this?
@@brent984 Hi Brent, in that case you will need to have a license for every mailbox/user. On the other hand, it is possible to configure a a "catch-all" in Google Workspace. This short video show you how: ua-cam.com/video/0C7z4cZdqpw/v-deo.html
Thank you.
@@itwithcarlos Thanks so much for your help.
Very clear explanation.
Glad you liked it
Do the old account labels and filters come together in this process? Thank you for the video. I've already liked and subscribed.
Hi Marcos, yes, they do. If the old accounts has custom folders, they are labeled. Thank you!!!
Thank you for the video.
I migrated my emails on the 31st of January and the migration completed 5th February however only emails up until 31st January migrated. How do I rectify this please.
HI Abi, if you also updated the MX record on the 31st, then the new emails should have god to GW. If you still find the missing emails in the original mailbox (where you migrated from) then you can run the migration again, It won't replicate the emails. It will only migrate the missing emails. Thank you!
My client has 5 domains and several email accounts under it. They want to move to google workspace. If i add 5 users and rest of the email accounts as aliases for the main account, how will i be able to migrate data to an alias? Because the client doesnot want all of the email accounts to be separate users since it will use another license. How can i transfer the email accounts without making each of them a user? Please advice. 🙏
Hello, you can create only one user, add the aliases and migrate everything to the single user that you created. After the migration all the emails will stay together, but you can then classify them by adding/creating labels and then creating filters based on the labels. Hope it helps. Thank you!
@@itwithcarlos thank you. That's what we did too. I appreciate your help.
@@kungchipakchikukungchipakchiye Thank you for your feedback!
When we create a Google account, it links one email under another as user.
So it’s like one family of emails. But I want it to be separate emails. Is it possible?
They should be all separate email accounts, all under an admin panel. Do you have several GW licenses? I am not sure what you mean by "links one email under another as user", are they aliases?
Hi, Thanks for the video. I followed each step in the video but I could only see the sub folders/tab I previously set up in outlook but no emails was migrated. Do you know where might go wrong? Thanks!
Hi William, did you access the GW account via webmail (mail.google.com) to verify after the migration?
Thank you,
@@itwithcarlos yes I did.Does it matter if am using a Mac?
Well done!! Really. You made my life so much easier. Thank you.
Great to hear! Thank you!
Hi AskITBE, it is possible to migrate from an external IMAP Webmail service to my Google Workspace, but using a Group email as a Source? The problem is that for a Group I don't have a password to set.Thank you
Hi Razvan, you will always need a mailbox with a password as a source for the migration. Are you referring to a group in GW or in the external IMAP server? Thank you.
@@itwithcarlos I am referring to a group in GW as a Source to receive incoming emails from an external IMAP server. Thank you
Very nice explanation. Good Job Sir, Thanks
So nice of you, thanks
Can i use the data migration service to migrate shared mailboxes too from exchange to google workspace?
It depends. If it is from Exchange online, then I see two issues. 1 the migration tool only works with Basic authentication and Exchange Online only support modern authentication. 2. The shared mailboxes (in theory) don't have a a password. If it is from Exchange on premises, then you will need to test if the password is actually an issues. You will need to test it.
Thank you!
@@itwithcarlos In this case, I am thinking of a work around. 1. Convert the shared mailbox to user mailbox on Exchange. 2. Migrate the usermailboc using data migration service to google workspace. Once migrated I just set delegated access to this mailbox. That should serve the purpose of shared mailbox in google workspace.
When migrating a Gmail personal account to Google Workspace, does it copy all the folders to Google Workspace, leaving the same folders in the Gmail account, or does it move all the folders over so that the Gmail account now has no folders? Thanks for the video.
It moves all the emails and their corresponding folders. Thank you!
Thank you for getting back to me. So, confirming, no folders will remain on the Gmail account; they will all have moved to the Google Workspace business account.
When executing the migration I get a 11021 impersonation error. This is because (like in the video) I am trying to migrate using the same address therefore I have my MX records pointing to my new google workspace account and not my old Microsoft 360 Outlook account. Should I temporarily point them back to the Microsoft account in order to do the migration? Thanks for the video! Was very helpful.
The problem is not the MX record, the migration will run regardless of where the MX record is pointing to. The problem that you are seeing is something different. If you are migrating from MS 365, then you can't use the IMAP migration tool that is described in the video. MS 365 does not allow you to connect with Basic authentication (used by the IMAP migration tool ) since Jan 2023. In this case, you may need to use a different migration method.
If you are using Outlook, then you could try migrating using GWSMO
support.google.com/a/users/answer/171710?hl=en
Thank you.
@@itwithcarlos oh ok I'll check it out, thank you
Hi Carlos, can you confirm that we just need the password of the email servers and not the password of every email user accounts that we want to migrate? Do you also have the same tutorial to migrate calendar items and google drive files? Thank you!
Hi Benjamin, you need every user's email password to do the email migration.
The calendar migration depends on where they are currently stored. Most of the cases they calendars are stored locally the migration will vary depending on the email app that users uses. If the email app is Outlook, a option to migrate emails, contacts and calendar is the GWSMO (Google Workspace tool to sync with Outlook).
To migrate files to Google Drive, I can suggest the tool in this video:
ua-cam.com/video/0gwbbqKFXIA/v-deo.html
Thank you.
When you migrate Google Workspace does it mean your subscriptions to SaaS platforms also migrate? I subscribed to Airtable, Webflow, Zapier and other SaaS , but will the subscriptions be transferred to the new domain?
The migration tool in this video only migrate emails and their folders.
If you are just transferring your Google subscription to another reseller, or from a reseller to Google directly, then all your Google services are also transferred.
👏it is really very helpful video, thank you for your explanation
Glad it was helpful! Thank you!!!
Thank you Carlos! This was easy to follow and comprehensive. I do have a couple of questions. 1. I am going to be migrating from a GoDaddy MS 365 account to Workspace. Would it make sense to set the migration source as MS 365 instead of IMAP? 2. There are several email accounts that will be migrated, that have folders created on Outlook for organizational purposes. Will these migrate as the same folders to Workspace?
Hi David, you are asking a very good question. Before January 1st. 2023 it was possible to use the IMAP migration (having MS 365 as the source), however, Microsoft disabled the Basic Authentication and it is what the Google migration tool uses. So it is not actually possible to use the IMAP migration in your case.
The other option (migration source as MS 365) sounds like the most appropriate for your case. I honestly haven't had that opportunity to test it. I believe that option should work with no issues.
Another alternative is Google Workspace Migration for Microsoft Exchange (GWMME)
support.google.com/a/topic/9064794
Hope it helps, thank you!
Hi, shall we change google MX after email data migration to Google workspace ?
Hi Anchal, yes, I usually do it just right after starting the migration. Thank you!!!
Thankyou for the help...I'm in process of data migration. It has around 8000 emails so it is taking time. Can i close the google admin window in the middle of migration ?
@@anchaljain1008 Oh yes, you can. Not a problem, it will keep running until it is complete. Thank you!
So far I have understood migration has to take place before updating mx dns record. Right?
Hi Raihan, no really. You could perfectly update the MX and then star the email migration. Actually in some cases it is suggested. Thanks.
Thank you sir! Great video. HUGE help.
Glad it helped! Thank you!
Excellent Video, thank you. My client uses a third party email server and funnels it into Outlook. Once I migrate the data from his server, will I have to sync Outlook with Google Workspace too?
Hi Sherry, if the migration is to GW, and the users want to continue using Outlook, then, they can set up and sync their GW email accounts with Outlook. Here is a video that show you a great option to configure GW in Outlook.
ua-cam.com/video/r11R0BdJM4g/v-deo.html
Thank you and have a nice day!
Thanks for the video. I have a number of work IMAP emails hosted at another email server. I want to migrate to Gmail workspace. My question is do I have to migrate all the emails or can I just migrate 3 or 4 out of the 10 we have on the other email server. The reason I ask is that If i change the MX record it seems that it will effect all the emails i have associated with that specific domain. Thanks again for the helpful video.
Yes, you will need to migrate all the email accounts under your domain name. It may be possible to create a hybrid setup, but I dont recommend it. Thank you
are these the same steps to migrate from one workspace to another? i am trying to migrate an organization that is listed under another organizations google tenant to their own entity (Own google Workspace)
These steps can be used to migrate from one GW to another GW, however, keep in mind that it migrate only emails. The migration of contacts/calendars and files in Drive will need to be move manually. If you are changing your domain, there is a better approach/procedure which is adding the new domain as an additional domain (within your current tenant) and them make the new domain as your primary domain. Thank you.
Thank you for the video. I'm concered that there are no delta syncs until cutover. If there was then this method is perfect but sadly it looks like delta option was left out
Hello and thank you for your comment. I am afraid I am not familiar with delta syncs, but this type of migration (IMAP) does not do that. Have a nice day!
Can we start sending emails during a migration? Our Mx records are pointing to Google Workspace
Hi Rosemary, yes, you can start using your GW accounts since the moment you updated the MX records. The migration will continue working in the background with no issues for the users.
Thank you and cheers!!!
Thanks for this video. How do I get IMAP server for Microsoft Outlook 365?
I am trying to migrate emails from outlook to Google workspace
Here are the IMAP settings:
Server: outlook.office365.com
Port: 993
Encryption: SSL/TLS
You will need to enable IMAP in MS 365 and also make sure that Basic authentication is enabled as well.
Check this one:
techcommunity.microsoft.com/t5/office-365/imap-problem-in-office365-basic-auth/m-p/3035729
Thanks,
@@itwithcarlos Great video! Question, would these IMAP settings be the same for office 365 accounts hosted by GoDaddy? Also, my companies domain name will stay hosted at GoDaddy. Do you know what the MX Record settings are for Workspace, so I can repoint MX records (from GoDaddy to Google Workspace) once once all the mail is migrated?
Thanks Carlos great video, a problem i'm having is an error occurs after the initialising stage. I also noticed you are using the same email under source email and workspace email. Google won't let me submit the source email a second time under the workspace email box. Any help would be greatly appreciated.
Hi Tom, when entering the information for the migration of every email account, you need to enter the source email address and its password, then you will enter the GW mailbox (as the target). If it failing or not allowing you to do this, I suggest you delete the migration batch and restart the migration process again. Hope it helps.
Thank you!
@@itwithcarlos Thank you again I really appreciate it. Does it matter that I am not importing from the same domain/business account.
@@tomodell7838 oh no, it does not matter.
this is great. can you make another one with the new data migration feature? Everything's changed now
yeah, I have it on my list, thank you.
You are genius sir !
Thank you, I glad you liked it.
Thank you for this amazingly helpful video! Do you also have a video on how to fwd other email accounts to your workspace email? I am trying to figure out how to forward an older gmail account to our new workspace domain email. Any advice would be helpful!
Hi Cerra, thank you for your feedback. If your other account is a Google account (either Gmail or Google Workspace), then you can configure a forwarder to your new account. Access your Gmail account, click on Settings (the gear wheel on top), then click on See All settings, then on Forwarding and POP/IMAP tab. You will find "Forwarding" where you will be able to configure it. Hope it helps :)
Hi question, if i successfully migrated my imap webmail to google workspace, does it mean also that if someone sends me an email on my old webmail, i will also receive it on google workspace? And can i also reply to the email address using the webmail email address on google workspace?
Hi Jan, ideally you will migrate your emails just after updating your domain's MX record. It means that all your emails will start flowing to Google Workspace. No emails should go to your old email service after updating the MX record. Please be aware that emails won't be received in both email services at the same time. Your emails will only be received on the service where the MX has the highest priority (Zero is the highest possible priority). Please feel free to reply if I didn't addressed your question properly. Thanks.
@@itwithcarlos thank you somuch. I got all the answers i need. Your videos are really helpful and im looking forward for more videos you will upload on your channel. :)
@@janpatricklechuga7052 Thank you Jan for your feedback. Have a great weekend.
Could you help me?
"Error (Retrying)
Exchange Impersonation error. Unable to open user mailbox due to impersonation error. Please make sure impersonation is set properly. (11021)"
Hi Sejina, where are you migrating from (is it Gmail, MS 365, or other email provider)? Please make sure the source is IMAP enabled and basic authentication is allowed.
Thanks!
Thank you, learnt so much from this video!
Glad it was helpful!
I tried migrating from Microsoft/Exchange to Google Workspace and I keep getting this message: Error (Retrying)
Exchange Impersonation error. Unable to open user mailbox due to impersonation error. Please make sure impersonation is set properly. (11021)
Hi Thamy, if the migration is from MS 365 (Exchange) then this migration option is not going to work because MS 365 has disabled Basic Authentication. If you are migrating from another Exchange server, then make sure IMAP is enable and Basic Authentication is allowed.
Thank you.
@@itwithcarlos Thank you Carlos for your response to my inquiry. Since migration from MS 365 will not work does that mean I will have to manually import my data onto Google Workspace?
Hi This was very helpful. Thank you. I had a question. I have a bunch of emails address that are set up at my source. How do you bring those over as well or do i have to create all those email address' and redo all forwarding/routing manually?
Hi Caleb, an option is to create forwarders from every email address to your Google account, then you could create aliases of your email addresses within your Google account (it will allow you to respond from Google as your other email addresses). If you like, you can also migrate your email history to Google Workspace with the migration tool (described in this video). Hope it helps, thanks.
Very helpful video - thank you!
Glad it was helpful! Thank you.
Very helpful! Thank you.
Glad it was helpful!, thank you.
Thanks for your response, how do I migrate in bulk e.g 100 at a time
Since you are planning to migrate from Exchange, the GWMME tool could be more appropriate or convenient. Here is a link to information bout this tool:
support.google.com/a/topic/9064794?hl=en&ref_topic=13002773
If migrating from Exchange Online, you may still find the Basic Authentication restriction.
Thank you.
Hi, Thanks for sharing the video; I migrated successfully from O365 to Google workspace, New labels were created in Google workspace, unfortunately labels are empty, and mailbox size shows 11GB. Could you advise, thanx
The emails should have moved/marked to their respective labels/folders. If it didn't happen, then, you may need to create filters to move them.
Verify if the emails are currently in your Inbox, then apply the filter. I am currently working on a video that show you how to create this type of filter. Once it is published, I will add the link to my comments here. Thanks.
@@itwithcarlos Thanks for the response, i checked inbox and couldn't find old emails, news labels automatically created, and it's empty. Sounds excellent; waiting for the new video... :)
Thank you so much Sir. This was very helpful..
Glad it helped
Thank you! Great video.
Glad you liked it!
Are there any way to change the start date from past 1 year to custom date?
Sorry for my delayed response. When you initiate the setup of the migration, you can select since what date you want to migrate (minute 4:50). Hope this is what you are looking for. thanks
What an amazing easy to follow video thank you
Hi Jo, Glad you liked it! Thank you!
Thank you so much for your help.❤
I am glad it helped you, thank you.
Hello sir, getting to you, I am trying to make back up for emails users' data in google Workspace to migrate to webmail services, can you help me how to do this, thank you
Hello, I don't know about tools to migrate from or to webmail. If the Google migration does not work for your case, then you can try. There are other Google migration tools that you can try depending of your situation:
support.google.com/a/answer/10841690?sjid=4456238295689362291-NA#where
support.google.com/a/answer/7364501?hl=en
Thank you so much!!❤🎉
Any time! thank you.
Where do you use the port and encryption data?
The Google migration tool automatically detects the port and encryption. You don't need to enter them. Thank you.
Huge thanks, dear friend
Hi Andrew, I am glad you liked it, thanks.
So usefull!!! Thanks
Glad it was helpful! Thank you.
Hola, Carlos. Tengo que migrar desde Ionos a Workspace. Una vez hecho este procedimiento, puedo dar de baja mi servicio de Ionos? o tengo que seguir pagandolo?
Depende. Si los DNS no los tienes con Ionos, entonces lo puedes dar de baja. Si los DNS estan con Ionos, entonces los puedes mover a Cloudflare que es gratis. Saludos
What can i do if the imap server ssl certificate is not working ?
Hi Diego, I am afraid this tool won't work in this case. You may need to use a different tool (GWMME).
support.google.com/a/answer/6305431?hl=en
Great Explanation, How long does it take to migrate 500 users?
Google suggest to migrate in groups of 100 or fewer. The time it will take depend (among other factors) on the number of emails that need to be migrated. When migrating, it is expected to see some accounts taking much longer that others and you will be able to see the progress of each one.
Thank you and have a nice day!
Love the accent Carlos
Thank you :)