Just followed this step by step. Fantastic tutorial! You made a tedious task that I was dreading doing, a very simple thing after rebranding my business and changing my website. Thank you so much for sharing.
I don't often like or interact with content on UA-cam, but this video was fire. I was super intimidated about the prospect of rebranding and renaming our small business. Followed these instructions step-by-step and had a smooth and successful cutover of our domain. Thank you!
Well well done! Thorough, clear, and supportive 🙌🏾🙌🏾🙌🏾🙌🏾. Such a superb example of how you deliver information and instructions online. This was very helpful. I didn’t even have any idea that this was possible (having secondary domains in my workspace) until the need arose for me and I searched for the solution. So thank you.
This video was REALLY helpful! There are a few differences that I had to look up on my own because my domains are through Squarespace; outside of those, however, this gave me exactly what I needed to get my Workspace changed over, so thank you very much!
This video is amazing! I wish I could watch this before I tried the same by myself. I spent almost entire day but could not figure out how to activate the new e-mail address after the new domain was added and verified by Google. Thank you very much for your kind and wonderful instruction.
I had added a domain as an alias domain. And I was having trouble figuring out why I couldn’t change it to the primary domain. Now I believe I understand why thank you for the clear communication. Now I have a better idea of what I need to do. Which is it looks like removing the old domain and then adding it back as a secondary domain, or rather the primary after adding it as a secondary. 😮
Thank you for your comment. I suggest removing the domain that you added as alias, then add it again as a secondary. Then you will be able to switch the new secondary to primary. The Original will become secondary. Thanks.
@@itwithcarlos - Everything seemd to work great. In fact since I had already added the domain, MX records, DKIM etc, when I added it back it was a pretty quick switch over. The biggest issue users have had was solved by shift / refresh. Since Workspace automatically made the old Primary domain an alias, we still get mail from the old primary domain. I may need to have users have the ability to send from the old domain. Looking in to that. Thank you for setting up this video as it made the process have some certainty - we always want to receive client emails. 😁
Can you please make a video on how to switch domain, but also be able to still login to platforms that have "login with Google". When I made the switch, these platforms now do not have access to my accounts logged in with the old domain through the login with Google feature. This is very problematic since I have too many accounts like this, and couldn't possibly transfer all of the data over to the new account name.
You start with accessing your existing Google Workspace admin panel (where your old domain is already verified and working), than you add your additional (new domain) as indicated in the video. Thank you!
Hi John, it is up to you. If you want to keep the old domain as an alias (I suggest this) for your email account, then you have to pay for it. Thank you..
Great Video, we are rebranding so how can I chenge my primary domain when google does not allow it? or what would be the best way to use the new domain for emails?
You can't make your new domain your primary domain, however, you can still change your email address to be with the secondary domain and even log in with your new email address (with the secondary domain). Some Google documentation says it is not possible, but I just tested and it works. So at the end of the day, you can make your email accounts to be with your secondary domain while keeping the primary domain unchanged. Hope it make sense. On the other hand, the limitation to change the primary domain could change once the domain is switched to Squarespace (you know Google is getting rid of the domain registration business and is selling it to Squarespace). Thank you.
Very simple to understand, thank you for sharing this video If I buy a new Google Workspace from a reseller, can I migrate out of my current Workspace (from Google) and continue to receive emails on the old domain?
In this case, I suggest transferring the current Google Workspace to the reseller. This will make a smooth transition of all your data with no risk. There is a special and easy process for this case, the reseller will need to provide their reseller identifier and you will be able to generate a transfer token, The reseller will be able to transfer the account for you. Hope it helps, thank you.
Excelent explenation, you know your job, thanks. Have a concern Carlos, what happens to my Outlook setup, can I simply change to new email address and messages been unafeted locally? Thinking about POP/IMAP settings, what will happen to everything locally in my PC. Same question goes for MAC. My worries are that some or all messages get lost or deleted. I understand that a full backup will help, just need to understand about the domain change impact using a client. Thanks again
If the users/accounts are configured as IMAP, then all email history should be on the server and no backup is required. This is not the case for POP since most data is only stored locally in the user's device. A backup is necessary when using POP. I suggest configuring the accounts again in Outlook as a new email account. Thank you.
Great video Carlos! If I already have both domains verified and emails set up on the domain I want to make primary, I don't lose those email addresses I have set up and working on the domain I want to make my primary domain, correct? Or am I missing something!
Thank you for your comment, emails and files remains on each account after the domain change. For more information you can read the following article: support.google.com/a/answer/2622985?sjid=10871541449463865285-NC Cheers!
Thank you, this is really helpful! Just have one question: I lost access to my old domain, so I had to switch my email to a new domain. What will happen to my alias email address if someone creates the same email on the old domain?
It depends on where the old domain's MX record is pointing to. It also depend if the domain is still active (renewed it). If it was working on GW and you haven't changed your old domain's DNS records, then you should be able to receive those emails. It can be determined by looking domain's DNS records.
By following these steps was the email transition seamless as in your inbox from your old primary email. example email threads using the old primary domain still are there and you can respond easily in now with the new primary domain. another example if someone emails the old email domain does it come directly to the new one?
Thank you Carlos. Exactly what I needed. Just a couple of quick questions: 1) what if the new domain already has a google workspace account (does this account need to be deleted ?) and 2) what happens to google drive, calendars, shared things...any change there ???. Thank you very much.
Hi Francisco, thank you for your comment. 1. It does not need to be deleted, but you will need to remove the domain from the original GW account before you can add it to the other account. 2. Here is a Google article that explains the impact on every item when changing users' email address (domain) support.google.com/a/answer/2622985 Hope it helps, thanks again!
@@itwithcarlos I am happy to report that if all your steps were followed, there is no issue whatsoever. All of the accounts automatically update with existing google sign in accounts.
Thanks alot Carlos! One question: I still want to receive emails that are send to my old domain, as many business partners know this email address. In 3 or 4 months, whenever everybody is used to the new name and e-mail address, I can delete the old domain, right?
Yes, as long as you keep you renew your old domain, keeps it DNS records and don't remove it from Google Workspace, all the users will continue receiving emails that are sent to the old domain. If you remove it in the future, you will stop receiving emails in the old domain. I suggest to keep it for a longer time. Thank you.
Thank you Carlos! Very insightful. Will the website domain automatically be switched after following these steps or is it your google domain that will change?
Oh no, in order to affect the website you will need to change/update the A records for the domains. Switching the domain in Google Workspace only affect the email service and any other service related to Google Workspace like groups, drives, etc. Thank you!
Just curious, but all the users files in Google drive are still accessible when logging in with the new e-mail address correct? ALSO, I have a couple of UA-cam channels that are under my secondary domain, I just want to make sure I'm not going to mess that up by switching my primary domain too.
Hi Carlos, Thanks for taking the time post this very useful video! I have two questions, 1. does matter include www before the domain name? When I include the name with WWW, even after 48 hours it does not get verified. What do you think the issue is?
ohh, if you are referring about the TXT record, you should add the domain without www. Hope is resolve the issue. Most of the times (depending on the Registrar) the TXT propagation should happen in a few minutes. Thank you.
When changing email addresses what do you suggest for the email of the person who manages the console? Is it better to create a new user with the new email address and then make them admin or just do the same changes for the admin as they were "regular" users?
No, you can't change it if the domain was purchased from Google, however I know Google is transferring all domains to Squarespace, so maybe that restriction may go away in the future when this transfer is completed, just I guess! Thank you.
This is very helpful! Thank you so much for this tutorial :) Also, in our case, our old domain already expired (we set up our Gsuite via Squarespace), and now using a new one hosted in GoDaddy, will the process be the same in changing the expired domain to the new one inside admin console?
Wonderful video.! Thank you for explaining it clearly. My question is, what if I have more than 1000 users? Should I change the email address for everyone individually or is there any other way to change it for everyone at the same time? Any help would be appreciated regarding this.
Hi Carlos! Thanks for the outstanding video! Regarding domains, when I switched the 2ndary domain to the primary domain, I was, and still am, the only user/Admin) in each domain (and each domain has the same email listed). Both domains are verified, and both are NOT Activated with Gmail. Do I need to activate Gmail only for the primary domain, and then change the old email to have the primary domain? Can I change the email's username, also?
Not activated with Gmail, means the MX record have not been updated yet. The MX record determine where the emails are going to be routed. When you update de MX for the primary domain, your GW account will receive emails that are addresses to the primary domain. Then same apply to the secondary domain. When your GW has two domains (primary and secondary), you can change your email address (or username) and any time. Hope it respond to your questions. Thank you very much!
Hi Carlos. Thank you so much for this video. Very clear and straightforward. One question regarding the message "It can take up to 48 hours for your new primary domain to take effect". On the one hand, the primary domain swapping seems to be immediate, but what does this 48h strictly refer to, and what may be blocked during this time? Thank you Carlos ;)
Hi. Thanks for this. Question, do I need to create a different email address before proceeding to purchase a new domain name? Or I can purchase another domain name using the same email address I used in my old domain name? Pls enlighten me 🥹 many thanks.
@@itwithcarlos appreciate it a lot! I have one last question please! 🥹 Referring to google requirements in changing primary domain, what do they meant by “You cannot change primary domain if you purchased your domain when you signed up for Google Workspace” ?????? ⁉️⁉️ In my case, we purchased our primary domain name in Google domains.. So, will I be able to switch domains or no? Is it okay if I buy in squarespace? We will actually rebrand completely and were planning to buy a new domain name (secondary) and switch it as a primary domain. Do you also have recommendations where can I purchase a new domain name? Many thanks. Appreciate your channel a LOT!!🤍
Buying your other domain from Squarespace could be a good idea since Google is also moving all domains (including your current domain) to Squarespace. Now, in regard to changing your primary domain, Google does not allow you to change it if the current primary domain was purchased from Google Domains, however, you can still add a new domain as secondary and change all your email addresses to the new domain. You can also create new email accounts with the secondary domain. Your old domain will remain as primary. It can't be change@@jmcrescent
Hi, I found your videos very helpful, thank you. But this time, as I understood, I can't change my domain name because I got it when I registered with Google Workspace. Is there any possible way to change the name anyway?
The restriction that you will find when your domain is registered with Google is to switch the primary domain name, however, you can still change the username or email address for any user with the secondary domain. Thank you.
Thank you for your comment. Here is an Google article that explains the impact of changing the primary domain on Google apps: support.google.com/a/answer/2622985?sjid=7043225703853262894-NC Thank you!
Hi! Just want to thank you for this very helpful video, I appreciate it a lot. It is so simple and concise. Hope we have a successful migration with this video as a guide.
Hi@@itwithcarlos Our migration is in a few days. TXT record has been added. And the next step is supposed to be to add the MX records. But upon checking, it already says 'Gmail activated'. An important note to consider is somebody else is doing this for me. I asked him if he had set it up in advance and told him that I was supposed to send the set of MX records next. Based on his response, it seems that he hasn't added it yet. Do you have any explanation as to why the domain is already tagged as 'Gmail activated' even though the MX records have not been added? Thanks in advance.
It is possible that the domain had Google's MX record in the past. In any case, I wouldn't worry about it. Just make sure that you have the correct MX record when you it to be activated. @@AprilMaeCasida
Hello@@itwithcarlos Our migration has been successful! Just want to leave a thank you note here. I appreciate this video a lot! Hope it'll help others too. :)
what happens when using "sign in with google" after changing the primary domain? do new accounts need to be created in platforms that used to be accessed through google with the previous primary domain?
If you have changed the username to the user, then he/she will have to sign in with the new username. If you haven't removed the old domain, you can still create users with any of the domains. Thank you.
What will become of accounts that I've set up for various services and platforms, such as Adobe, Grammarly, and Chat GPT, which I registered using an old email address? Will I retain access to these accounts? If yes, would this be via the old or the new email?
It will still work, however, it is suggested to add all MX records that Google requires. By the way, new Google Workspace deployments only require one MX records. This is for GW that were setup on 2023 or later. Thank you.
Hey Carlos, I get an error message saying I'm not allowed to change the primary domain. The error message lists potential reasons why it might not be possible. The only reason that might make sense that I have purchased my current primary domain when I set up google workspace. Do you know what I can do to solve this problem?
Hi, there is a restriction to change the primary domain if the domain was purchase when you registered your Google Workspace account. Here is where Google explains the issue that you are seeing: support.google.com/a/answer/7009324?hl=en Here is another article where Google suggests alternatives to changing your primary domain: support.google.com/a/answer/54819 Hope it can helps. Thank you.
What is the impact on Google Drive? When users log in to Drive with their updated account, after changing the primary domain, are all their documents/folders/shared drives just the same as they were before the changeover?
Hi Carlos, Before I started working for my company, they attempted to do this but instead of choosing the new domain to be a secondary domain, they chose it to be an alias domain. Because of this, i cannot make the new domain my primary. Is there anyway to undo this?
Carlos! I need help with this same exact issue. I tried to do this and failed. Will you be willing to help? I no longer receive emails to my old email.
La migracion de una cuenta de Workspace a otra es relativamente facil. Igualmente puedes remover el dominio secundario para moverlo a otra cuenta o subscription, sin embargo tendrias que crear las cuentas con el dominio auxiliar que tiene Google Workspace. Espero esto te haga sentido y estar entendiendo lo que necesitas. Saludos y gracias.
Without the exact error or bounce back message is hard to say. Please make sure that you have configured SPF, DKIM and DMARC for the new domain. Thank you.
Hi, if you are referring to the default domain that Google creates within all Google Workspace subscriptions, this domain remains without being affected. Thank you.
Don't be annoyed by the numerous amount of questions Since my switching of domain, my Google Calendar does not show my meeting booked on the calendar again... Please can you help me with a fix for this.. Thanks and kind regards
@@nyquistnwaukwa6220 That should not be happening. Here is an Google article that describes the impact on changing the username/domain. Check the Calendar section support.google.com/a/answer/2622985?sjid=13774908327734483651-NA Thank you!
Hi Luis, the documents transfer to the new email address and they continue accessible. Here is a document with the impact of switching domains: support.google.com/a/answer/2622985 Thank you,
Hola Leover, muchas gracias por el seguimiento. Lo tengo en edicion en este momento. Es un poco mas largo de lo que hubiera esperado. Espero tenerlo listo en un par de dias. Saludos!
if you have the domain as an alias domain, you need to remove it and add it again as a secondary domain. Then you can make the secondary domain your primary domain. Thank you.
@@itwithcarlos Thanks. Now I'm trying to delete the secondary domain and I'm getting this error: We were unable to delete this domain because it has users or aliases. Please confirm all users and aliases with email addresses at [secondary domain] are deleted and retry. I thought I deleted all the user and group aliases and the test domain also. How can I find which one I'm missing?
Just followed this step by step. Fantastic tutorial! You made a tedious task that I was dreading doing, a very simple thing after rebranding my business and changing my website. Thank you so much for sharing.
Glad it helped! Thank you.
I don't often like or interact with content on UA-cam, but this video was fire. I was super intimidated about the prospect of rebranding and renaming our small business. Followed these instructions step-by-step and had a smooth and successful cutover of our domain. Thank you!
Hello Nate, I am glad it helped you. Thank you for the comment and feedback.
So helpful and clear! Thanks for making it easy and walking us through what felt like a daunting change
Glad it was helpful! thank you.
So patient and reassuring during what can be a confusing and high stress process. Thanks so much!
Thank you for your comment, I am glad you like it!
Well well done! Thorough, clear, and supportive 🙌🏾🙌🏾🙌🏾🙌🏾.
Such a superb example of how you deliver information and instructions online. This was very helpful. I didn’t even have any idea that this was possible (having secondary domains in my workspace) until the need arose for me and I searched for the solution. So thank you.
I appreciate that! have a nice week!
This video was REALLY helpful! There are a few differences that I had to look up on my own because my domains are through Squarespace; outside of those, however, this gave me exactly what I needed to get my Workspace changed over, so thank you very much!
Glad it was helpful! Thank you.
Brilliant, you made what was escaping us ridiculously easy! Thank you
Hi Teresa, thank you for your comment.
This video is amazing! I wish I could watch this before I tried the same by myself. I spent almost entire day but could not figure out how to activate the new e-mail address after the new domain was added and verified by Google. Thank you very much for your kind and wonderful instruction.
Glad it helped! thank you.
OMG, you are a teacher and a very good one. You explained every single detail and in steps so well. Thank you very much. I just subscribed. ❤
Glad it was helpful! thank you for your comment!
This is exactly what I was looking for - thanks! Very thorough and organized instructions.
Glad it was helpful! thank you Andrew.
This was an incredibly helpful video. Thank you so much, Carlos! You've saved me a lot of stress with our upcoming rebrand!
Great to hear! Thank you.
fantastic video. Making it so clear, even I understand ;) thank you for being a good teacher.
I am glad you like! thank you Stephan.
I had added a domain as an alias domain. And I was having trouble figuring out why I couldn’t change it to the primary domain. Now I believe I understand why thank you for the clear communication. Now I have a better idea of what I need to do. Which is it looks like removing the old domain and then adding it back as a secondary domain, or rather the primary after adding it as a secondary. 😮
Thank you for your comment. I suggest removing the domain that you added as alias, then add it again as a secondary. Then you will be able to switch the new secondary to primary. The Original will become secondary. Thanks.
@@itwithcarlos - Everything seemd to work great. In fact since I had already added the domain, MX records, DKIM etc, when I added it back it was a pretty quick switch over. The biggest issue users have had was solved by shift / refresh. Since Workspace automatically made the old Primary domain an alias, we still get mail from the old primary domain. I may need to have users have the ability to send from the old domain. Looking in to that. Thank you for setting up this video as it made the process have some certainty - we always want to receive client emails. 😁
Excellent tutorial! Clear instructions, and very helpful. Thank you for making this. 🙏🏻
Glad it was helpful! Thank you!
Can you please make a video on how to switch domain, but also be able to still login to platforms that have "login with Google". When I made the switch, these platforms now do not have access to my accounts logged in with the old domain through the login with Google feature. This is very problematic since I have too many accounts like this, and couldn't possibly transfer all of the data over to the new account name.
It is actually a great topic. I will need to do some research. Thank you!
Thanks so much Carlos for the amazing video! You explained everything so clearly which made the process of rebranding my business email run smoothly.
Glad it was helpful! Thank you!
Thank you so much for this! This is the best video so far on changing the domain name! 😀
Hi Rachelle, I am glad you liked it, thank you!
Thank you for such a brilliant easy to follow video for how to add a new domain after we rebranded. Much appreciated
Glad it was helpful!
This is clear and straight forward. Thank you
I am glad you liked it, thank you!
The best explanation so far
Thank you, cheers!
Thanks Carlos for your very clear instructions. How does one proceed if there's an existing Google Workspace subscription on the old domain?
You start with accessing your existing Google Workspace admin panel (where your old domain is already verified and working), than you add your additional (new domain) as indicated in the video. Thank you!
Explainn much better than the google workspace suppport. Great Sir. 😍
Glad to hear that, thank you!
Thanks a lot Carlos! Great explanation!
Glad you enjoyed it! thank you.
This is exactly what I was looking for. Great job! 🙏🏾
Awesome! Thank you!
Question Carlos! After switching domains, do we still have to pay for the current domain and google workspace of the older domain? Thanks!
Hi John, it is up to you. If you want to keep the old domain as an alias (I suggest this) for your email account, then you have to pay for it. Thank you..
Thank you very much kind Sir!
Glad it helped!
Great Video, we are rebranding so how can I chenge my primary domain when google does not allow it? or what would be the best way to use the new domain for emails?
You can't make your new domain your primary domain, however, you can still change your email address to be with the secondary domain and even log in with your new email address (with the secondary domain). Some Google documentation says it is not possible, but I just tested and it works. So at the end of the day, you can make your email accounts to be with your secondary domain while keeping the primary domain unchanged. Hope it make sense.
On the other hand, the limitation to change the primary domain could change once the domain is switched to Squarespace (you know Google is getting rid of the domain registration business and is selling it to Squarespace).
Thank you.
Thank you so much for this very well detailed video
Glad it was helpful! thank you.
Gracias Carlos! Please keep doing what you're doing! :) Great content!
Thanks, will do!
It's funny you are the only vid i found on the subject thank you
I hope it helped you! Thank you
Fantastically done!
Thank you! Cheers!
Very simple to understand, thank you for sharing this video
If I buy a new Google Workspace from a reseller, can I migrate out of my current Workspace (from Google) and continue to receive emails on the old domain?
In this case, I suggest transferring the current Google Workspace to the reseller. This will make a smooth transition of all your data with no risk.
There is a special and easy process for this case, the reseller will need to provide their reseller identifier and you will be able to generate a transfer token, The reseller will be able to transfer the account for you.
Hope it helps, thank you.
@@itwithcarlos Thank You 😊
Excelent explenation, you know your job, thanks. Have a concern Carlos, what happens to my Outlook setup, can I simply change to new email address and messages been unafeted locally? Thinking about POP/IMAP settings, what will happen to everything locally in my PC. Same question goes for MAC. My worries are that some or all messages get lost or deleted. I understand that a full backup will help, just need to understand about the domain change impact using a client. Thanks again
If the users/accounts are configured as IMAP, then all email history should be on the server and no backup is required. This is not the case for POP since most data is only stored locally in the user's device. A backup is necessary when using POP.
I suggest configuring the accounts again in Outlook as a new email account.
Thank you.
Great video Carlos! If I already have both domains verified and emails set up on the domain I want to make primary, I don't lose those email addresses I have set up and working on the domain I want to make my primary domain, correct? Or am I missing something!
Thank you for your comment, emails and files remains on each account after the domain change.
For more information you can read the following article:
support.google.com/a/answer/2622985?sjid=10871541449463865285-NC
Cheers!
Thank you, this is really helpful! Just have one question: I lost access to my old domain, so I had to switch my email to a new domain. What will happen to my alias email address if someone creates the same email on the old domain?
It depends on where the old domain's MX record is pointing to. It also depend if the domain is still active (renewed it). If it was working on GW and you haven't changed your old domain's DNS records, then you should be able to receive those emails. It can be determined by looking domain's DNS records.
Excellent tutorial! THANK YOU!
Glad you enjoyed it! thank you!
Amazing help!!! Thank you!
Glad it helped! Thank you.
By following these steps was the email transition seamless as in your inbox from your old primary email. example email threads using the old primary domain still are there and you can respond easily in now with the new primary domain. another example if someone emails the old email domain does it come directly to the new one?
Yes, your mailbox will receive emails on both domain names. Thank you.
Thank you Carlos. Exactly what I needed. Just a couple of quick questions: 1) what if the new domain already has a google workspace account (does this account need to be deleted ?) and 2) what happens to google drive, calendars, shared things...any change there ???. Thank you very much.
Hi Francisco, thank you for your comment.
1. It does not need to be deleted, but you will need to remove the domain from the original GW account before you can add it to the other account.
2. Here is a Google article that explains the impact on every item when changing users' email address (domain)
support.google.com/a/answer/2622985
Hope it helps, thanks again!
This was so helpful! Thank you Carlos!
Glad it was helpful! thank you!
Thanks!
Thank you so much Amanda, I am glad you like it!
Fantastic video. I found it extremely useful. THANK YOU!
Glad it was helpful! Thank you.
thank you for tutorial, it was helpful and very clear explanation 🙏
Glad it was helpful! Thank you.
Wonderful video. 🎉 what happens to SSO sign in on other applications? How does this change / complicate existing google sign in accounts?
That is a good question. Honestly I haven't tried, sorry! It gives me an idea for another video. Thank you.
@@itwithcarlos I am happy to report that if all your steps were followed, there is no issue whatsoever. All of the accounts automatically update with existing google sign in accounts.
I really appreciate your feedback, thank you and have a nice day@@automatedworkflow
Very helpful video! If we do not update some of our users' emails to the new domain, will they still work with the old domain email address?
Hi Karen, that is correct. You can leave some users with their old email address and they will continue working with no issues. Thank you!
Thanks alot Carlos! One question: I still want to receive emails that are send to my old domain, as many business partners know this email address. In 3 or 4 months, whenever everybody is used to the new name and e-mail address, I can delete the old domain, right?
Yes, as long as you keep you renew your old domain, keeps it DNS records and don't remove it from Google Workspace, all the users will continue receiving emails that are sent to the old domain.
If you remove it in the future, you will stop receiving emails in the old domain. I suggest to keep it for a longer time.
Thank you.
Muchisimas gracias, funcionó a la perfecccion!!
Gracias, que bueno que te ayudo! Saludos.
Absolute lifesaver! Thank you mate
Glad it helped! Thank you!
Great tutorial! Helped me a lot 👍🏼
Awesome, thank you!
Amazing Tutorial! Many thanks
Glad you like it! Thank you.
this was so helpful thank you so much!
Glad it was helpful! Thank you!
Thank you Carlos! Very insightful. Will the website domain automatically be switched after following these steps or is it your google domain that will change?
Oh no, in order to affect the website you will need to change/update the A records for the domains. Switching the domain in Google Workspace only affect the email service and any other service related to Google Workspace like groups, drives, etc.
Thank you!
Thank you for the fantastic tutorial.
Glad it was helpful! Thank you.
terima kasih, hatur nuhun, mantap pisan Mr Carlos👍
Thank you!
Hello Carlos, what happens to the old domain google drive and calendar? Does it automatically move to the new domain?
The users keep the access to their calendars and drive with their new email address / username. Thank you!
Really helpful! Thanks so much!
Glad it was helpful! thank you.
thank you! step by step and very clear. abrazo
Thank you, I appreciate your comment. Have a nice day!
Just curious, but all the users files in Google drive are still accessible when logging in with the new e-mail address correct? ALSO, I have a couple of UA-cam channels that are under my secondary domain, I just want to make sure I'm not going to mess that up by switching my primary domain too.
Hi John, the users will be able to access all their resources after changing the username. The same should apply for your youtube channels. thank you.
The I am a little bit of a mess
Hi Carlos, Thanks for taking the time post this very useful video! I have two questions, 1. does matter include www before the domain name? When I include the name with WWW, even after 48 hours it does not get verified. What do you think the issue is?
ohh, if you are referring about the TXT record, you should add the domain without www. Hope is resolve the issue. Most of the times (depending on the Registrar) the TXT propagation should happen in a few minutes. Thank you.
Thanks sir, Please how about the users datas, like emails and drive ? Deleted?
Thank you, the data remains (is not deleted) associated to every user/mailbox after renaming them.
When changing email addresses what do you suggest for the email of the person who manages the console? Is it better to create a new user with the new email address and then make them admin or just do the same changes for the admin as they were "regular" users?
Sorry about my delayed response. You could create an new admin user without license to make all the changes. Thank you.
Brilliant tutorial Carlos. But I have one question, can you change your primary domain if the current primary domain was purchased from Google?
No, you can't change it if the domain was purchased from Google, however I know Google is transferring all domains to Squarespace, so maybe that restriction may go away in the future when this transfer is completed, just I guess!
Thank you.
Thanks for the reply.@@itwithcarlos Do you know any other ways to fix the issue?
This is very helpful! Thank you so much for this tutorial :) Also, in our case, our old domain already expired (we set up our Gsuite via Squarespace), and now using a new one hosted in GoDaddy, will the process be the same in changing the expired domain to the new one inside admin console?
The process is the same regardless of the status of the old domain. Thank you for your comment and feedback!
@@itwithcarlos Awesome! Thanks so much Carlos for taking the time to reply to my question! :)
Wonderful video.! Thank you for explaining it clearly. My question is, what if I have more than 1000 users? Should I change the email address for everyone individually or is there any other way to change it for everyone at the same time? Any help would be appreciated regarding this.
You can use the steps that are described in the following link:
support.google.com/a/answer/7068037?hl=en&sjid=2542014516443438943-NA
Thank you!
Hi Carlos! Thanks for the outstanding video! Regarding domains, when I switched the 2ndary domain to the primary domain, I was, and still am, the only user/Admin) in each domain (and each domain has the same email listed). Both domains are verified, and both are NOT Activated with Gmail. Do I need to activate Gmail only for the primary domain, and then change the old email to have the primary domain? Can I change the email's username, also?
Not activated with Gmail, means the MX record have not been updated yet. The MX record determine where the emails are going to be routed.
When you update de MX for the primary domain, your GW account will receive emails that are addresses to the primary domain. Then same apply to the secondary domain.
When your GW has two domains (primary and secondary), you can change your email address (or username) and any time.
Hope it respond to your questions. Thank you very much!
Wonderful video.. I have a question teacher. What happens to our mail from the former email domain?. Hope the mails still remains?
Yes, all the email history remain in your mailbox and the old email address becomes an alias. Hope it helps. Thank you!
Hi Carlos. Thank you so much for this video. Very clear and straightforward. One question regarding the message "It can take up to 48 hours for your new primary domain to take effect". On the one hand, the primary domain swapping seems to be immediate, but what does this 48h strictly refer to, and what may be blocked during this time? Thank you Carlos ;)
Hi Alberto, there are some services like Google Chats that won't be available right away after switching the domain.
Thank you.
Excellent explanation very helpful video 😇
I am glad you like it, thank you!
What a legend, that was so helpful. Thank you.
Glad it helped! Thank you.
Hi. Thanks for this. Question, do I need to create a different email address before proceeding to purchase a new domain name? Or I can purchase another domain name using the same email address I used in my old domain name? Pls enlighten me 🥹 many thanks.
You can purchase the domain another domain using the same email address with your old domain. Please let me know if you still have any questions.
@@itwithcarlos appreciate it a lot! I have one last question please! 🥹
Referring to google requirements in changing primary domain, what do they meant by
“You cannot change primary domain if you purchased your domain when you signed up for Google Workspace” ?????? ⁉️⁉️
In my case, we purchased our primary domain name in Google domains.. So, will I be able to switch domains or no? Is it okay if I buy in squarespace?
We will actually rebrand completely and were planning to buy a new domain name (secondary) and switch it as a primary domain. Do you also have recommendations where can I purchase a new domain name?
Many thanks. Appreciate your channel a LOT!!🤍
Buying your other domain from Squarespace could be a good idea since Google is also moving all domains (including your current domain) to Squarespace. Now, in regard to changing your primary domain, Google does not allow you to change it if the current primary domain was purchased from Google Domains, however, you can still add a new domain as secondary and change all your email addresses to the new domain. You can also create new email accounts with the secondary domain. Your old domain will remain as primary. It can't be change@@jmcrescent
Thank you this video helped so much!
Glad it helped! Thank you!
This was so helpful. Thank you!
I'm so glad! Thank you!
Much appreciated Carlos!
Thank you!
Hi, I found your videos very helpful, thank you. But this time, as I understood, I can't change my domain name because I got it when I registered with Google Workspace. Is there any possible way to change the name anyway?
The restriction that you will find when your domain is registered with Google is to switch the primary domain name, however, you can still change the username or email address for any user with the secondary domain. Thank you.
@@itwithcarlos Thank you. Do you have a video on that?
What will be the effect on service accounts that was created in google cloud under the current domain?
Thank you for your comment. Here is an Google article that explains the impact of changing the primary domain on Google apps:
support.google.com/a/answer/2622985?sjid=7043225703853262894-NC
Thank you!
Hi! Just want to thank you for this very helpful video, I appreciate it a lot. It is so simple and concise. Hope we have a successful migration with this video as a guide.
I hope so too! Thank you.
Hi@@itwithcarlos Our migration is in a few days. TXT record has been added. And the next step is supposed to be to add the MX records. But upon checking, it already says 'Gmail activated'.
An important note to consider is somebody else is doing this for me. I asked him if he had set it up in advance and told him that I was supposed to send the set of MX records next. Based on his response, it seems that he hasn't added it yet.
Do you have any explanation as to why the domain is already tagged as 'Gmail activated' even though the MX records have not been added? Thanks in advance.
It is possible that the domain had Google's MX record in the past. In any case, I wouldn't worry about it. Just make sure that you have the correct MX record when you it to be activated. @@AprilMaeCasida
Hello@@itwithcarlos Our migration has been successful! Just want to leave a thank you note here. I appreciate this video a lot! Hope it'll help others too. :)
I am glad to it helped you, thank you!!!😄@@AprilMaeCasida
thanks from Ukraine❣
You're welcome 😊 and thank you!
very good video, thank you
Glad you liked it! Thank you.
Hello.. can you retain the inbox contents of previous inboxes when you switch to the new domain?
Absolutely. the content is preserved when switching to new domain name. thank you.
what happens when using "sign in with google" after changing the primary domain? do new accounts need to be created in platforms that used to be accessed through google with the previous primary domain?
If you have changed the username to the user, then he/she will have to sign in with the new username. If you haven't removed the old domain, you can still create users with any of the domains. Thank you.
What will become of accounts that I've set up for various services and platforms, such as Adobe, Grammarly, and Chat GPT, which I registered using an old email address? Will I retain access to these accounts? If yes, would this be via the old or the new email?
You will need to update every service (Adobe, Grammarly, and Chat GPT, etc) with your new email address. Thank you!
Thank you so much!
Thank you Ruby. I am glad you like it.
What happens if I did not skip the MX step and rather only used one MX Record?
It will still work, however, it is suggested to add all MX records that Google requires. By the way, new Google Workspace deployments only require one MX records. This is for GW that were setup on 2023 or later. Thank you.
@@itwithcarlos we still need support. I have emailed you.
Sir will the old Chats and groups remain unchanged if we change our primary domain to a new domain?
Here is a Google article that details the impact on the different apps. Hope it helps, thank you.
support.google.com/a/answer/2622985
Hi , after moving will users be able to access their resorces with no change?
like the google drives?
Hi, here is an detailed article that explain the impact on the different resources and aps:
support.google.com/a/answer/2622985
Thank you.
Hey Carlos, I get an error message saying I'm not allowed to change the primary domain. The error message lists potential reasons why it might not be possible. The only reason that might make sense that I have purchased my current primary domain when I set up google workspace. Do you know what I can do to solve this problem?
Hi, there is a restriction to change the primary domain if the domain was purchase when you registered your Google Workspace account. Here is where Google explains the issue that you are seeing:
support.google.com/a/answer/7009324?hl=en
Here is another article where Google suggests alternatives to changing your primary domain:
support.google.com/a/answer/54819
Hope it can helps.
Thank you.
What is the impact on Google Drive? When users log in to Drive with their updated account, after changing the primary domain, are all their documents/folders/shared drives just the same as they were before the changeover?
Hi Tim, I haven't test it but according to Google, shared documents remain the same.
support.google.com/a/answer/2622985?hl=en#drive
Thank you!
Thank you, so how can i setup dmarc on new Gmail with new domain, i can't do it
Hi, you can follow the instruction from this article, thank you!
support.google.com/a/answer/2466563?hl=en
Hi Carlos,
Before I started working for my company, they attempted to do this but instead of choosing the new domain to be a secondary domain, they chose it to be an alias domain.
Because of this, i cannot make the new domain my primary. Is there anyway to undo this?
The only way I know is to remove the domain from alias domain and add it again as secondary domain. Thank you!
@@itwithcarlos how do you remove the domain as an alias domain
Carlos! I need help with this same exact issue. I tried to do this and failed. Will you be willing to help? I no longer receive emails to my old email.
What are the domain in question? You can send me an email to the address in the UA-cam channel. Thank you!
@@itwithcarlos thank you for your response. I sent an email explaining everything and left a voicemail as well :) my name is Coriene.
how to login console admin, after change primary domain?
You have to login with the new user name. Your user with your new domain name, the password remains the same.
Preciso migrar um domínio secundário de uma conta Google workspace para outra e migrar todos os dados de e-mail e usuários, mas não consegui.
La migracion de una cuenta de Workspace a otra es relativamente facil. Igualmente puedes remover el dominio secundario para moverlo a otra cuenta o subscription, sin embargo tendrias que crear las cuentas con el dominio auxiliar que tiene Google Workspace. Espero esto te haga sentido y estar entendiendo lo que necesitas. Saludos y gracias.
I did all that but when I tried to send message or mail to any email from them, not send , but send in the old email with old domain
Without the exact error or bounce back message is hard to say. Please make sure that you have configured SPF, DKIM and DMARC for the new domain. Thank you.
Carlos is the Best
Gracias Gary, cheers!
Another quick question is,
Does the test domain not being activated have any effect on the switching of the domains?
Hi, if you are referring to the default domain that Google creates within all Google Workspace subscriptions, this domain remains without being affected. Thank you.
Thanks
Don't be annoyed by the numerous amount of questions
Since my switching of domain, my Google Calendar does not show my meeting booked on the calendar again... Please can you help me with a fix for this..
Thanks and kind regards
@@nyquistnwaukwa6220 That should not be happening. Here is an Google article that describes the impact on changing the username/domain. Check the Calendar section support.google.com/a/answer/2622985?sjid=13774908327734483651-NA
Thank you!
what happens with the documents on the drive still accessible?
Hi Luis, the documents transfer to the new email address and they continue accessible. Here is a document with the impact of switching domains:
support.google.com/a/answer/2622985
Thank you,
Esperando la version en español, porque casualmente quise cambiarlo y no es como yo pensaba.
Hola Leover, muchas gracias por el seguimiento. Lo tengo en edicion en este momento. Es un poco mas largo de lo que hubiera esperado. Espero tenerlo listo en un par de dias. Saludos!
Carlos
I need to do website design as well
Hi Gary, sorry but I am not currently working on websites.
I will send you an email about your other question later today. Thank you!
What if I currently have the second domain as an alias and secondary domain?
if you have the domain as an alias domain, you need to remove it and add it again as a secondary domain. Then you can make the secondary domain your primary domain. Thank you.
@@itwithcarlos Thanks. Now I'm trying to delete the secondary domain and I'm getting this error: We were unable to delete this domain because it has users or aliases. Please confirm all users and aliases with email addresses at [secondary domain] are deleted and retry.
I thought I deleted all the user and group aliases and the test domain also. How can I find which one I'm missing?
Is there any chance to lose our data while changing the primary domain?
You should not lose any data for switching domains in Google Workspace. Thank you.
@@itwithcarlos Thanks for your reply