Inside Qatar Airways - How do they make 200,000 Airplane Meals a day?
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- Опубліковано 10 тра 2024
- I visited Qatar Aircraft Catering Company (QACC) which produces 200,000 airplane meals a day for Qatar Airways and all airlines in Doha. This vlog goes into detail on how airplane food is made through all the processes before transport onto the airplane.
My first stop is at the hot kitchen. Executive chef Decha showed me around the busy kitchen theatre with a lot of action taking place. QACC uses some automation to prepare food such as a rotating omelet cooker, grill bacon machine and special oil fryers. I also visited the cold kitchen for appetizers, salads and the pastry section.
After the food is cooked, it goes into chillers before arriving at portioning and packaging for flight. At the tray build-up area, new trays and portioned food were then loaded onto the cleaned trolley. All catering was then kept chilled before being taken by high-loader truck into the airplane. I follow the catering loading onto a Qatar Airways B777.
Last, I tasted some of the Business Class food at the catering center and met Qatari chef Noof Al Marri. She introduced me to her signature chicken machboos dish. At the end of the tour, I was shown how they’re treating all the food wastage from production by turning food waste into water.
My channel promotes commercial aviation. 2 years ago, I started a series called “Airlines Uncovered” to cover more behind-the-scenes such as the operation or catering of an airline.
Qatar Airways has provided access for me in this video to show their operation “as is” from a discovery and neutral angle. This is not a paid PR campaign.
Agree bro.❤
You need to go undercover to find out what is going on . What you are doing is controlled PR. Employees are warned before. By the way it’s not bad airlines. Each big organisation requires continuous improvement in processes. What is wrong is TOP LEADERSHIP encouraging / using, unethical / wrong practices, which I think Cahill was trying to highlight.
Maybe he was pissed off :)
Wow amazing, thanks @samChui you have reviewed the qatar airways kitchen, you are cool you have been given full access / permission to cover everything in the qatar airways kitchen. clean kitchen and hygienic and high-tech cooking. I'm even more enthusiastic about flying with @qatarairways. Thank you Qatar Airways for offering the best to its passengers.
@@ArvindSharma-zm4vz You're making some assumptions. I work similar to a TV/media outlet. If you want to have a production in a restricted facility, access must be sought. Granted they knew I was there for filming but I kept the angle neutral and discovery for the benefit of our audience. I am not an airline critic.
@@SamChui I agree SAM you are fair and neutral. I have been following you since very early days when you started reviewing Business Class leaving investment Banking job. You have build up a big fan base with your honesty and unique style!
These workers ARE the TRUE MASTERCHEFS! Hands down.....
Calm down… 🤦🏼
My husband and I recently traveled in Qatar airways flight from Delhi - Doha-Istanbul. What stood out for both of us was the delicious food. Good job team
I pray to Allah that may Allah bless you and keep your husband safe and blessed. Ameen ❤
@@healthyfoodbyfarhanausman9949 allaa does not bless kaffirs
@@healthyfoodbyfarhanausman9949 dont pray for kaffirs
I pray to shree Krishna ji to bless you and your family .🚩🚩@@healthyfoodbyfarhanausman9949
@@healthyfoodbyfarhanausman9949this video is not talk about god and why you commenting this video not talking about god this video is talk about catering
This is absolutely mind blowing I never really gave much thought to the food production of major airlines. Great video Sam!!
I'm so proud to be a part of this great kitchen QACC. I was worked as finance officer / accountant making payables and receivables, finance accounting closing. You can't imagine the number of vouchers & invoices. 2 days i need for segregation of all invoices.my colleagues Mrs. Shashikala still there.... Good Wishes all of them.
How I can a job
Is there any accountant or assistant vacancy?
Hi sir can i get job this kicthen
السلام عليكم ورحمة الله وبركاته
I want to know the chicken they provide is hand zabiha or machine zabiha? Please come
My husband works there in Operations as a software engineer. They have very good perks for us and our kids.
The scale of the work that goes into each flight is massive. Thank you for this perspective.
I use to cater food on airplanes before. Was hard work but it sure was fun! best job I had IMO.
🎉yes, absolutely 💯👍🏼❤❤
Even with this mass scale of production, Qatar Airways team have always managed to serve the tasty food. Absolutely love their overall customer service. And a big thanks to Sam for sharing the inside story.
I always traveled in economic. Always think that im eating first class food. So delicious
watching this gave me flash backs of all those that were affected by covid19, its good to see everyone back to business. god bless
seeing mass production is always fascinating, but when it's high end airline food, it's especially incredible to watch. Thanks Sam, great video!
An absolute insane operation. Wow I did not expect this to be so grand. Qatar really goes above and beyond.
It makes sense that they would need a massive operation to feed all their passengers but this is pretty mind blowing. This is SO much food every single day. Incredible. The way they have every single process down to a science is fascinating. Awesome video thank you Sam
Thank you for showing us the preparation of food we eat onboard. Kudos to all the crew! 🙌🏻
Love behind the scenes operations of air travel. Very complex, modern & clean. Gives me faith in eating airline food.
Qatar is such a tiny country and yet the airline and its catering company is a gargantuan colossus in the flying realm. Fantastic video and insightful visit.
They care about quality of the food.
Everything looks like it's made from scratch. Incredible!
Thank you for sharing your experience about the QACC facilities, it give me a new perspectives about how mass food production is operated.
Exceptionally informative, thanks so much Sam.
Amazing video Sam. A huge well done to Qatar Airways for cooking such delicious food. Keep it up!! 😍😍😍
No wonder why their inflight meals are one of the best!!!!
Super intersting! Always love the special access your channel provides. Thank you for a great video.
I love this. This WAY behind the scenes content is great. It's amazing to see how much time and manpower goes into what gets served on your tray. Thanks to Sam and Qatar Airways
What a process, great video Sam.
What an incredible journey! A great amount of time, food, people and processes are taken to prepare our food onboard. thanks for sharing this
the amount of engineering , automation and data driven decision making going into serving passengers at this scale is quite remarkable...thanks for documenting this!
I love vídeos from Airlines Catering. Thanks Sam! Greetings from Brasil my good friend.
Interesting and delicious video! Also, I really enjoyed the technology and logistics involved in making such a large amount of food. Great little video! Thanks for sharing Sam!!
I LOVE the food videos! The logistics of catering is crazy but cool to watch. More airplane food videos please!
Probably one of your most interesting videos yet. Definitely answered all my questions, thanks Sam😁
Absolutely fascinating Sam. Thanks!
It seems that Qatar Airways is attempting a campaign with Sam to restore their reputation here... Sam, can you please also cover the working conditions of the crews...? Though, absolutely fascinating kitchen operations in the 'machine room' of flight catering!
We planned the video few months back. This is the result of the change of management that opens up good opportunities to film inside Qatar Airways, like I did with 20 + airlines in the past. The aim is to improve transparency of what they do and see the details of their work. You have to remember there are a lot of dedicated and hard working staff in the airline. I do not get paid to do this as many would think.
I can also tell you the working conditions and everything is under review. The new management cares about the feedback and want to genuinely improve the airline.
Hello Sam really like your videos
This is because of the german youtubet guy video against Quatar working conditions. They do attempt to restore reputation.
Who cares about working conditions, i certainly dont. I care about what i get and what i pay for
So you don't care if hospitality workers around you are exploited and abused. This just mean who you are as an individual. No comment
Great video Sam.🎉🎉🎉 A lot of hard work go into preparing those meals.
Great stuff yet again Sam!
That was amazing. Never could have imagined that's the way things happened.
Thank You Sam. Amazing Video. The food looks delicious 😋. Keep making awesome vids. Thanks
Thank you 😋
the food looks fantastic !!! , great episode
Qatar Airways just earned my business based on this video, thank you Sam! May the workers be blessed for their incredible work
My best airline..... i wish them all the success. Thanks Sam
Your videos are unique, I love them!Thanks Sam for showing us!
Wow... this is impressive and a wonder to see. Thanks for sharing and a HUGE kudos to the catering team!!!
I've gone on tour to see THAI's catering centers located on the grounds of Bangkok Suvarnabhumi and Don Mueang airports and they're just as impressive as this. 4,000 staffs and 24 hours operations, fully Halal and ISOs certified.
Amazing video. Amazing job by Qatar Airways staff as well. Nothing is more important than passion and quality. Congrats.
Whatta amazing video, Sam. Wondering for the next one... congrats.
very informative keep the good work Sam!
Thanks for this fascinating look into the incredible amount of work that goes into producing this vast amount of food every day. Just for one airline too! Wow.
Incredible operation. This is world class.
Really interesting, thanks a lot Sam!
As always, Sam, another great video
Morning Sam and all people envolved in another Great back stage video, Sam Is accuring more day by day a Specialized vídeos. tks Sam
Thanks again!
Love those documentary kind of videos Sam!
More to come! Thank you
Thank you 🙏
The cleanliness is carried out well…Great work !! 🎉🎉
Sam! Please follow the rules and mask up when you go into the kitchen. especially when you are standing over the food!
😂 I was thinking the same thing!! While he's talking and over the food, too. Sam!! 😅
All the process from food preparation to presentation in metal packaging and plates is incredible!
One thing that caught my attention is that some people were without gloves and with rings. Is it a cultural issue?
Greetings Sam, always good videos, and in this case, literally showing where the magic of on-board service is cooked.
Just marriage rings and some products like croissants are touchable without gloves because they’re going to be baked/cooked.
Always Amazing! Thanks Sam!
My pleasure!
Kudos to the QACC in not just preparing the wide spread but also caring about retaining freshness of the food by using dry ice & also dealing with the wastages in an innovative way.
Thanks for the behind the scenes vid! Would like to see Egypt Air or Turkish airlines next. Oman air too.
Have always loved traveling with Qatar Air, the Q suite has always been my first choice in the skies. A warm & friendly crew on long haul flights can me you feel comfortable after a hectic trip or set you up for a fantastic meeting upon arrival. Unfortunately, the experience these days is not as great as it used to be say pre COVID. In Recent past some of my short haul flights with QA have been very disappointing, not just in flight but on ground experience is also not the same as before. Not sure what has gone wrong inside QA, the PR engagement and social media outreach can only help so much, QA must find out real cause and put its house in order before its too late.
Sam thank you for showing us around...cheers!
This is really good content Mr Sam. We really appreciate your effort. CANNOT wait for the next content on their operational center. KUDOS !!
Mycket goda maträtter och duktiga personal! Tack för detta mycket intressant och informativ videon!
Hi Sam, That's a fascinating insight into how airline food is produced on a mass scale! Thanks for sharing! :)
Always fascinating to look at a companies operations behind the scenes. Well done Sam, another great video, thoroughly enjoyed it.
Many thanks!
At the end of the video, I just said to myself, 'wow', especially to what is coming next week. I can't wait Sam. Keep it up man! Lovely and wonderful Sam.
Hi Sam! I have a friend who flies Emirates quite often and she said the food is amazing. Hats off to you!
As an avid lover of airline meals, I'm astounded by the amount of logistics and effort required to make them. Thank you Sam Chui for the awesome eye-opening "behind-the-scenes" content!
Thanks Sam for another very interesting & educational video on how our airline food is prepped, cooked & then wrapped to preserve its taste & freshness. I learned so much from your video this morning, can’t wait till next Saturday.😊
Glad you enjoyed it!
Am proud to be part of the team providing world class mouth watering food
The "Uncovered" programs make airline fans excited! Look forward to seeing the next one👍
Show mostrar os bastidores de como é feita toda a comida e guloceimas da Catar parabéns por mostrar esse trabalho que nos viajantes jamais vemos. Abraços e parabéns
Happy New Year, Sam and thanks for the great behind-the-scenes video. Since you were in the kitchen viewing food being prepared to be served to passengers, I advise you to keep your mouth covered with a face mask at all times. That gives viewers and future passengers the assurance that all food sanitization protocols have been observed.
I totally agree with your comment. wearing mask is compulsory and there is no exception. All should follow the rule to wear masks, caps , gloves and apron for health reason. Sir, I apologize if I am straight forward. I also commend the video as very interesting and well executed. Thank you for sharing the nice video. Peace!
Awesome Sam definitely looking forward.
This whole food operation is truly remarkable and impressive !
Sam Chui has been on the top, keeping in view the coverage of all commercial airlines. He has been explaining every aspect that relates to passengers.
After watching his videos it has been more interesting for me to travel by air.
Love from Pakistan
I am also from Pakistan, Punjab, my taluka is from Lahore and you have absolutely right, I cannot compete with their videos on UA-cam. 😊😊😊❤❤❤❤
God bless you all
Thank you for showing us a side of aviation we would never see otherwise. Great work Sam!
I am loving these behind the scenes type videos! Quality aviation content as always, thanks Sam!
Glad you like them!
Thank you for going into different directions with your videos, mini documentaries even! Enjoyed this and you refurbishing of Emirates A380 you did recently.
The food looks delicious. Great video, Sam!
I only watch episodes about airport kitchens, about their operational activities, logistics, it's very interesting because all this is hidden from visitors, shoot more of this!! Very cool video. It is also interesting how the fuel gets to the airport, there are some airports to which pipes go directly from fuel production!! It is interesting to look at the work of the world's largest airports.
Wow the airline catering from sourcing, cooking & delivery are so meticulous, in order to get the food ready for the next flight! Kudos to the Qatar Airlines Catering team!
This was awesome. Can’t wait for the next one in the series.
Super fun and impressive to watch. Thanks, Sam!
One of the best airline in the world. If not the BEST!
I flew with them, and I can say that the services are EXCELLENT!
Which Sector did you Fly??
Wow, absolutely amazing. Well done Qatar. 😊🇮🇪🇶🇦
Wow Irish is great
@@ahmedelkhwaga2751 Cool. 👍😊
One of your best reports ever Sam.
Thanks for this video, Sam 😊
No other company would cook food as clean and neat as this one. And the health of all the people, children and elders is taken care of. Best of luck, do very good work and may Allah bless them with power in silver.
Very interesting video! I can't wait for the operational and cabin crew episode that you previewed in the last minute. The logistics of how our food gets to us in the air is fascinating to me.
Coming soon! It was extremely interesting. Thanks to the airline management decided to open the airline for filming to provide more transparency.
Two months ago my family travelled by Qatar air ways in business class from Sri Lanka to Doha Qatar.The food we got was so yummy.Keep up the good works.
An excellent video on sharing behind the scene. Thanks Sam and Qatar airways.
Always love to see behind the scene operation, keep upload similar videos 😊
Thank you! Will do!
Thanks Sam for the behind the view of Qatar. Some Karens have started attacking Middle Eastern airlines recently and it's great to see how things actually are
Never thought about the meal process at airlines. This was a great video, thank you !
Loved the content. Interesting👌
This makes sense now as to why Qatar food be sooo good it’s cooked fresh daily
Greetings from a county, whose food is appreciated all over the world 👋 🇮🇹
Simply put, great work, congratulations
so much of hard work behind the scene so many workers , team work... thanks sam for a beautiful tour 😍😍😍😍🥰🥰 please present more videos like this ok
Things aren’t expensive just because you can’t afford them. So much quality and effort going on in the backstage - well done Qatar! I honestly can’t afford it either, but some day I will have this experience.
Fascinating! I was not aware so much of the food for Qatar Airways is hand prepared. Now if only North American airlilnes could take a page or two from this, maybe there would be far less waste and far my appreciation for meals onboard.
Massive respect so much hardwork & detail
massive operations and work in place, it's even more mesmerising to see all of it in person
First time I've ever seen such clean food handling, this is amazing stuff. All the areas are very clean. That's top notch food handling.