I replaced the shock cords in my Keron 3 GT. It was easy, I contacted Hillenberg and they mailed them to me in 2 days free of charge. This is why I buy Hillenberg tents, they have great customer service.
I had a tiny dent on the end of the pole meaning it wasn't snapping into place without a push, I watched this video, took the end pole off and gave the inside a little rub with some fine sand paper and fixed. Took me about 3 mins in total. Excellent company.
Yes, you can cut the length of the tent pole and replace the shock cord. If you have a detailed question, you can always reach out to our customer service team at www.hilleberg.com/contact They will have lots of helpful information.
I’ve had 4 hillebergs still have 2 , wanted to treat myself to a new one to replace my old one , how can you charge so much money they go up every year in price . Corporate greed
I replaced the shock cords in my Keron 3 GT. It was easy, I contacted Hillenberg and they mailed them to me in 2 days free of charge. This is why I buy Hillenberg tents, they have great customer service.
Same! Fantastic tents and brand. Never considered other brands once switched to Hilleberg.
I had a tiny dent on the end of the pole meaning it wasn't snapping into place without a push, I watched this video, took the end pole off and gave the inside a little rub with some fine sand paper and fixed. Took me about 3 mins in total. Excellent company.
Awesome! 70% the length, no guesswork needed! :D
Is it possible to cut the length of a tent pole?
Yes, you can cut the length of the tent pole and replace the shock cord. If you have a detailed question, you can always reach out to our customer service team at www.hilleberg.com/contact They will have lots of helpful information.
Brilliant
What diameter cord? 1/8 inch?
It would be best to email our customer support team at tentmaker@hilleberg.com. They will know the most information about that.
I’ve had 4 hillebergs still have 2 , wanted to treat myself to a new one to replace my old one , how can you charge so much money they go up every year in price . Corporate greed
Unfortunately costs go up for both materials and labor and we have to make adjustments accordingly.