My iPhone Won't Send Pictures! Here's The Real Fix.

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  • Опубліковано 26 лип 2018
  • Two Apple experts explain why your iPhone won’t send photos and show you how to fix this problem for good. We’ll explain the difference between iMessages and standard text messages and how that can impact whether or not pictures will send on your iPhone.
    We’ll also help you determine whether the problem is occurring on your iPhone or the phone of the person you’re trying to send the photo too.
    Deregister iMessage: selfsolve.apple.com/deregiste...
    If all else fails, we’ll show you how to reset network settings or restore your iPhone, if necessary.
    Wireless carrier phone numbers:
    - Verizon: 1-(800)-922-0204
    - Sprint: 1-(888)-211-4727
    - AT&T: 1-(800)-331-0500
    - T-Mobile: 1-(877)-746-0909
    Learn more about why your iPhone isn’t sending pictures: www.payetteforward.com/my-iph...
    Get Social With Payette Forward:
    On Facebook: / payetteforwardinc
    On Twitter: / payetteforward
  • Наука та технологія

КОМЕНТАРІ • 285

  • @MrTigre6
    @MrTigre6 Рік тому +9

    Absolutely love the way you guys talk so fast, and even talk over each other while giving directions!

  • @gajefska1
    @gajefska1 5 років тому +185

    2 PEOPLE EXPLAINING IS CONFUSING GET RID OF ONE

    • @misskim2058
      @misskim2058 4 роки тому +16

      Only for easily confused people...

    • @aleahdodson1889
      @aleahdodson1889 3 роки тому +1

      Harsh

    • @isofields45
      @isofields45 3 роки тому +2

      Miss Kim doesn’t matter if I’m having trouble following...apparently I’m not the only one. People like you only care about yourself. So shut your mouth and keep watching these two inept presenters.

    • @JTPCovers
      @JTPCovers 3 роки тому

      Yall do know you can pause and rewind right? 😂 they even have it to where you can out it on a slower speed

    • @hstookey
      @hstookey 3 роки тому +2

      @@isofields45 You have trouble following it, yes you're not the only one. However, being rude to Miss Kim ruins the impact of your criticism.

  • @margaret4196
    @margaret4196 3 роки тому +22

    Thank you!!!! This was driving me insane!!!!

  • @pattallant2398
    @pattallant2398 4 роки тому +2

    So glad you guys are here, you helped me with this! Thanks very much 👏😀

  • @patriciagallop2551
    @patriciagallop2551 4 роки тому +3

    You guys are brilliant!!! Thank you for your service!

  • @keithhoward9741
    @keithhoward9741 3 роки тому +2

    Thanks for the info. Worked right away 👍🏽

  • @bluewatertc
    @bluewatertc 5 років тому +2

    Thanks! Informative. 'Reset network settings' fixed iPhone to Android photo issue.

  • @anitalevesque3214
    @anitalevesque3214 4 роки тому +2

    THANK YOU!! Been having issues since updating iOS 13.1.3! This solved it!

  • @JimsRavioli
    @JimsRavioli 4 роки тому +6

    Dude, I seriously can’t thank you enough I’ve had a bug where i can’t send pictures that are less than a day old for over six months to a year.

  • @amissyoutube3802
    @amissyoutube3802 5 років тому +2

    This helped a lot especially the MMS Messaging

  • @Apollostowel
    @Apollostowel 5 років тому +106

    Well that was a big bunch of nothing.

  • @caitlinlindseysfamilyvideo7706
    @caitlinlindseysfamilyvideo7706 3 роки тому

    If you are still monitoring this vintage video, thank you so much for sharing these invaluable tips - OMG - The first tip worked. As another said, it was driving me crazy. How would anyone guess closing apps, which I had no idea were open, would cause pictures not to send. I have been searching non-stop to resolve this ongoing issue. You are miracle workers - Just think something posted in 2018 still works today!!!!

  • @pamelapatrice7073
    @pamelapatrice7073 3 роки тому

    Thanks for the help! You helped resolve my problem!!!

  • @karachase19
    @karachase19 5 років тому

    I thought you two were great! Thank you!

  • @SneakingNerd
    @SneakingNerd 2 роки тому

    Thank you guys so much. I have had this problem for a while and I though it was time to fix it.

  • @sweetswizzlesticks31
    @sweetswizzlesticks31 3 роки тому

    Still great advice! It worked for me! Thanks.

  • @fredymelendez4773
    @fredymelendez4773 5 років тому

    Thanks for the video, sms fixed my problem.

  • @bjstrums6
    @bjstrums6 4 роки тому +34

    Your instructions resolved my issue - thank you!! I haven't been able to email photos from my iPhone 11 and now I can! Thanks again!

  • @robbiee8825
    @robbiee8825 Рік тому

    You two R SO AMAZING! I have tried to deal w this issue for months and u helped me fix the problem w this video!!

  • @ATLbench
    @ATLbench 2 роки тому +2

    Reset network settings worked for me! I tried everything else first and did this as a last resort. Thanks for the clear instructions in this video. This was a frustrating problem as I send pictures via text a lot for work. Hopefully resetting the network settings won’t cause any other issues.

  • @maymonight
    @maymonight 2 роки тому +1

    Thank you so much!! It worked like a charm

    • @PayetteForward
      @PayetteForward  2 роки тому +1

      Glad we could help! Thanks for watching!

  • @lindyjohnson2908
    @lindyjohnson2908 3 роки тому

    You guys are the BEST!!!

  • @Dalyght
    @Dalyght 5 років тому +5

    Thanks guys. One of these things worked: iMessage off and onn, MMS off and on; iPhone off and on. Since I did all three, don't know which, but it's all good.

  • @jwatwater
    @jwatwater 5 років тому +22

    Literally no one knows how to get passed the "Unable to Share" shit, Lol

    • @tlanthony82
      @tlanthony82 4 роки тому +1

      Dont buy an apple is a good way around it

    • @Krusty_krab_pizza
      @Krusty_krab_pizza 3 роки тому

      @@tlanthony82 huh

    • @tlanthony82
      @tlanthony82 3 роки тому

      @@Krusty_krab_pizza Don't buy apple. Android doesn't have this problem.

    • @SirPhoenixofSoCal
      @SirPhoenixofSoCal 3 роки тому

      @@tlanthony82 I was on android and I couldn't send pictures, I just bought an iPhone today and its working now 😁.

  • @catmoon2009
    @catmoon2009 2 роки тому

    thank you 2 sweet guys fixed my problem I certainly will bookmark you !!!

  • @georgelopez6539
    @georgelopez6539 3 роки тому

    great help thank you very much great job guys

  • @mandyallan9579
    @mandyallan9579 2 роки тому

    Thanks Guys, very helpful

  • @AlvinaYunoa
    @AlvinaYunoa 3 роки тому +5

    You guys can try sending the picture with MMS on but then once it says not delivered try turning MMS off then click try again and it *SHOULD* work, if it doesn’t then I tried welp

  • @loribukoski8365
    @loribukoski8365 Рік тому

    You guys are awesome. Totally helped me!

  • @mayapena7114
    @mayapena7114 3 роки тому

    THANK YOU VERY HELPFUL

  • @angelapowell7772
    @angelapowell7772 4 роки тому +25

    glad these two guys can communicate with each other--not so much with us who need the information explained simply

  • @jenniferday3509
    @jenniferday3509 3 роки тому

    Help a lot, Thanks!!!

  • @terricisco2271
    @terricisco2271 4 роки тому

    thankyou ssooo much you fixed it :)

  • @SoapAcademy
    @SoapAcademy 2 роки тому

    Thank you guys! Just by turning off and on the imessage worked for me.

  • @linacarlson5376
    @linacarlson5376 5 років тому

    Thank you will try

  • @wongmusicmakers
    @wongmusicmakers Рік тому

    Excellent video.. lots of options... I fixed my issue!

  • @aaron-pe4vs
    @aaron-pe4vs 3 роки тому

    Thank you so much you helped me

  • @billligon4005
    @billligon4005 5 років тому +47

    Iphone X will not send pictures in MMS mode just after IOS 12 upgrade.

    • @boxpimp
      @boxpimp 5 років тому +2

      BIll Ligon same issue

    • @keke5513
      @keke5513 5 років тому +6

      I have the same issue I updated to ios 12 and I cant send or receive pictures from androids. Bill Ligon is your fixed

    • @Sabrinaxox
      @Sabrinaxox 5 років тому +2

      Still not working with iPhone xs

    • @virginiesaintil6115
      @virginiesaintil6115 5 років тому +6

      I can’t send or receive photos from android user and I can’t receive messages from groups with android users in it. I can only receive message from iPhone users only group chat. 😪

    • @diavionnerange8473
      @diavionnerange8473 4 роки тому +1

      Virginie Saintil omg I have the same issue did you ever get it fixed if so can you please help me

  • @veemcgough2603
    @veemcgough2603 Рік тому

    Thank you, guys!!!

  • @profetaama703
    @profetaama703 Рік тому

    Love you guys thank you sooooo much. You make it simple to understand you right to the point I have learned a lot, from you guys, keep it going. And please if possible you just go at a tiny bit slower so I can see the picture of the phone on screen better. Thank you kindly. I give your videos 👍🏻 and share.

  • @dogwithhat947
    @dogwithhat947 5 років тому

    The only video that taught me something

  • @deckerhanson5265
    @deckerhanson5265 4 роки тому

    love you guys

  • @sheneesespiecesart
    @sheneesespiecesart 3 роки тому +1

    Thank you for this. It didnt work on my Pro 11 so I’ll take it in. This just started happening with the latest update😫

  • @attitudeiseverythg
    @attitudeiseverythg Рік тому

    THANK YOU!!!

  • @wonderwoman9170
    @wonderwoman9170 5 років тому +9

    Mine doesnt have an MMS tab on message settings ... please help

  • @debtempleton9424
    @debtempleton9424 5 років тому +1

    Hi guys. I think you are great. Can you just slow down a tiny bit for oldies like me. Thanks for all you great videos. Cheers, DEB (NZ)

  • @cutencomfy2364
    @cutencomfy2364 2 роки тому +1

    Thank you so much this was so helpful

    • @PayetteForward
      @PayetteForward  2 роки тому +1

      Glad it was helpful! Thanks for watching!

    • @cutencomfy2364
      @cutencomfy2364 2 роки тому

      @@PayetteForward Thank you for posting

  • @randymoon881
    @randymoon881 3 роки тому

    Thanks al lot this vidio was vervet helpful fixed my problem

  • @TheGidron
    @TheGidron 4 роки тому

    Thanks, network reset fixed the issue for me.

  • @mostiella129
    @mostiella129 4 роки тому

    Hi guys loved your explanation
    Can you please add why I can’t send photos any more from my iPhone Xmax last iOS 13 thank you

  • @konjajeva
    @konjajeva 3 роки тому

    thanks guys, you solved my problem!

  • @marielwebbe1892
    @marielwebbe1892 4 роки тому +1

    U earn that sub button cuz u saved my life!

  • @valerieroach2895
    @valerieroach2895 Рік тому

    I can send pictures and text messages to my iphone pals but my android friends normally it won't send. this all happened yesterday when our cell towers went out because of a storm. you guys are the best......love how you explain everything

  • @ForeverEj09
    @ForeverEj09 3 роки тому

    It worked, thankyou so much

  • @galevogelien5531
    @galevogelien5531 4 роки тому +1

    Great help!! just received a new Iphone 11 pro max. Couldn't send multiple pictures.. These guys fixed the problem

  • @janisfowler5334
    @janisfowler5334 3 роки тому

    Fixed my problem!!! My carrier should watch your video. 🥰. They were not even considering this avenue.

  • @earth7451
    @earth7451 4 роки тому +34

    Two EXPERTS trying to explain the same thing at the same time is not helpful.

  • @77dris
    @77dris 2 роки тому

    Reset Network Settings worked for me!

  • @alandratsab5372
    @alandratsab5372 4 роки тому

    Thanks guys!

  • @MarquesTheProducer
    @MarquesTheProducer 4 роки тому +30

    I updated my phone now my pictures won’t send or work. ALL OF THEM! It’s saying error

    • @animearttrapclips1213
      @animearttrapclips1213 4 роки тому

      MarquesTheProducer same

    • @j0yfullyrena
      @j0yfullyrena 4 роки тому +1

      Me too. Do you know how to fix it? This video won’t help at all!

    • @amkayss13
      @amkayss13 3 роки тому

      I am having the same problem on iPhone XS Max! October 2020! Ughh this is sooo frustrating! I’ve reset my phone 3 times! I reset and erased everything! Had to load all apps on again! There also is no on and off button for msm, only sms! I’ve always had android for this reason! 😝🤨

  • @Rockyroad321
    @Rockyroad321 4 роки тому +11

    My phone just says it can’t receive photos from my iCloud

  • @suzannemerhige9575
    @suzannemerhige9575 4 роки тому +3

    It's fixed! Thank you. (I had a hard time following you guys. You speak awfully fast for this non-geek person).

  • @bornofgod
    @bornofgod 4 роки тому

    Thanks guys. I just fixed the problem with my wifes iPhone 5 with your help.

  • @thomascrole9506
    @thomascrole9506 5 років тому

    This video actually worked!!! Not joking thanks guys

  • @xlbarbz9359
    @xlbarbz9359 5 років тому +112

    Dude on the left has no eyebrows

    • @RonSpilker
      @RonSpilker 5 років тому +4

      He does, just very light hair

    • @NubianP6
      @NubianP6 4 роки тому +4

      😄 Yes he does, they’re just blond...

    • @Radgamer880
      @Radgamer880 4 роки тому +1

      NubianP6 r/woooooosh

    • @tahakhan3776
      @tahakhan3776 4 роки тому

      Hahah

    • @suoppr2710
      @suoppr2710 4 роки тому

      @@Radgamer880 that's not how a r/woooooooosh works.

  • @BodyImageFitnessLLC
    @BodyImageFitnessLLC 6 років тому

    Question about sending a video from iPhone to someone with a Samsung, The last time I checked I could not send a video longer than 13 seconds if it was someone who does not also have an iPhone. Do you know if this has changed or is going to change with an update? Or is it a problem on Samsung’s end?

  • @paulmasters8666
    @paulmasters8666 5 років тому +2

    I had to reset my network settings to fix this issue, Thanks for the help.

  • @judyvansteenburgh9837
    @judyvansteenburgh9837 4 роки тому

    Yeah. Thank you!

  • @daboatdoctor
    @daboatdoctor 4 роки тому +2

    You guys want to make this understandable to the masses? Have 1 expert explaining to a novice. Explain it to a person over 60. Good teachers explain things at the students level.

  • @sodaenjoyer3544
    @sodaenjoyer3544 5 років тому +20

    It just says unable to load photos

  • @mingo8379
    @mingo8379 2 роки тому

    Thanks

  • @trevormurphy7041
    @trevormurphy7041 5 років тому +1

    It workes all good

  • @Tawhid_2001
    @Tawhid_2001 6 років тому

    Ahhh thanks no trip needed to go to the Apple store

  • @LOISLANE99999
    @LOISLANE99999 4 роки тому

    thanks

  • @HarleyQuinn-qp2wv
    @HarleyQuinn-qp2wv 3 роки тому

    Thank you my phone works now :)

  • @russelwheeler7270
    @russelwheeler7270 2 роки тому

    Thank you well explained . Problem solved

  • @bonniegonzalez349
    @bonniegonzalez349 2 роки тому

    Great! You walked me thru fixing my problem and I'm way over 65years!! lol

  • @MeerCat13
    @MeerCat13 5 років тому

    Thank you. Phone fix

  • @steveo7624
    @steveo7624 5 років тому

    very nice

  • @toyinharris7883
    @toyinharris7883 3 роки тому +34

    SOLUTION: TURN OFF MMS YOUR WELCOME

  • @jesmedklengcanapi239
    @jesmedklengcanapi239 4 роки тому

    Why my ipad air 2 is lag once i try to send pictures? Pls teach me how to fix it..thank you so much.

  • @huperchild
    @huperchild 5 років тому +28

    What about when it doesn’t send pic to androids

    • @nalani1783
      @nalani1783 4 роки тому +3

      Huperchild have you found an answer on how to fix it yet?Because I have the same problem 😕

    • @huperchild
      @huperchild 4 роки тому

      I found it, just what they do at 3:32

    • @nate6984
      @nate6984 4 роки тому

      Huperchild for my phone you just need to send it with your cellaur data

    • @emmavincent9292
      @emmavincent9292 4 роки тому

      Blahble Blue wow omg ty you helped me so much!!

    • @ericalabrecque2809
      @ericalabrecque2809 4 роки тому +1

      same bro

  • @bearamon9918
    @bearamon9918 2 роки тому

    For anyone reading the comments before they try these - logging in and out of iMessage is what fixed it for me immediately. It's not as much of a pain as they make it out to be - it didn't even ask me for a password. After you log back in, restart your phone.

  • @mikehalloum6303
    @mikehalloum6303 5 років тому

    It actually worked

  • @mseifried5
    @mseifried5 4 роки тому

    Many Thanks! After the first set of resets, my IPhone 6s still would not send pictures. Ughhh! I'm trying a second time and calling at&t.

    • @yesenia448
      @yesenia448 4 роки тому

      Having the same issue..... did you resolve it?

  • @veek6514
    @veek6514 3 роки тому

    didn't fix my problem: can't email or text photos from my iphone 8... but I did like your video cos you made it :-)

  • @Onlodo
    @Onlodo 2 роки тому

    With resetting network thing does it get rid of your cellular data?

  • @pamethyst
    @pamethyst 3 роки тому

    omg it actually worked! i’ve never been able to send pictures since ive had a phone- 7 years😭😂

  • @hectik5303
    @hectik5303 3 роки тому

    Yes it works. Letssss gooooo. I just could send screenshots to my dad. Now I can.

  • @frankiefelinesalwayswelcom5825
    @frankiefelinesalwayswelcom5825 2 роки тому

    Can you forget about iPhones for once, and do a video that helps those with an iPad?

  • @loveonthespectrum3797
    @loveonthespectrum3797 3 роки тому +1

    Here's how I fixed mine. I've had MSM turned on the whole time but it still wouldn't send. I went into settings, messages and turned MSM off. Then I tried sending a photo in text. I immediately got a notice saying I needed to turn MSM on so I went back into settings, messages and turned MSM back on. I tried again to text a photo and this time it worked. Weird. I honestly think my attempt at sending with MSM turned off, prompted the error pop up and somehow triggered my phone to work properly.

  • @cathyzocco8930
    @cathyzocco8930 4 роки тому

    How do you get the apps that you swiped out the top of the screen back??

    • @misskim2058
      @misskim2058 4 роки тому

      Just click on their icons again and reopen them:)

  • @boblees100
    @boblees100 4 роки тому +1

    It would be much better if you would slow down a bit for those of us who are either new to iPhone or are not tech savvy.. thank you

  • @ashgeeked
    @ashgeeked 4 роки тому

    I fixed mines by going on the official apple website and searching it there , I fixed my problem 🥱🤷🏽‍♀️

  • @monkeys_fly_outta_my_butt4460
    @monkeys_fly_outta_my_butt4460 2 роки тому

    Mine only started doing this when I went to Verizon Sim card with straight talk! Nothing seems to work

  • @katiewelch8525
    @katiewelch8525 2 роки тому

    Well this sucks. Thanks for the great info guys, this was thorough and really expected one of these to help. But none of these worked for me.
    Guess I’ll have to call apple? Yay.

  • @caelum5050
    @caelum5050 5 років тому +1

    What if I don’t have MMS

  • @philipbonafede7320
    @philipbonafede7320 4 роки тому

    CALLED TECH SUPPORT FOR MY CARRIER. APPARENTLY I HAD NOT ACTUALLY ACTIVATED MY NEW PHONE YET!! SOLVED THE PROBLEM INSTANTLY! :-)

  • @youngerasyouage-holistiche903
    @youngerasyouage-holistiche903 2 роки тому

    HELP: I am unable to swipe apps of home page on iphone 8...any suggestions?!

  • @marytappe7046
    @marytappe7046 3 роки тому

    Hi, guys. I can’t seem to make my phone cooperate. I have an iPhone X. I can’t get it to do what you instruct. I consider myself somewhat well-versed regarding technology. This has be stumped. When I swipe up, no page as you described appears. Then it won’t do anything! Help!!