Fixing a Viewer's BROKEN Gaming PC? - Fix or Flop S2:E12
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- Опубліковано 22 вер 2024
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Time to troubleshoot another broken gaming PC! Can this one be fixed? By the way, if you live in the Orlando, FL area and have an issue with your rig, apply to have it (possibly) fixed for free today! gregsalazar.co...
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#FixOrFlop
I've created a follow-up video for this one to explain a few things: ua-cam.com/video/kTaQnad_Veg/v-deo.html
maybe some time Greg can i send you a gpu to deep clean her? its a 1080ti maybe can use new thermal compound?
dumb question why did you not check/up date the bois ? bois is like 70% plus of all problems just asking and trying to help you out but its nice you at lest in a way paid for the down grad with a 100 plus dollar m.2 i will like this video cause its nice to see kind people like you and let alone one trying to fix stuff so rare any more
i know it is a bit of a late reply, but asus does do free pin repair :)
Really!?!?
watching fix or flop makes me more paranoid that my pc is gonna break any time now
Just avoid MSI and Enermax AIOs you'll be fine. I'd also avoid Gigabyte branded PSUs given their "explosive" reputation...
If these weren’t gaming PC’s, I would swear that these were PC’s that someone’s mom used frequently. I have yet to meet a mom that can keep a computer running (though I am sure there are some out there).
Right? 😆
most components are fine. these videos highlight the outliers.
It is
I don't believe your customer gave you the full breakdown of what really happened. He forgot to mention the damaged socket or at least advising the cpu had been removed very recently. Good series to watch and learn. Thankyou.
Exactly. How would the pins even get bent without removing the CPU? Was the user swapping parts and this was a "salvage" build? That kind of information would have saved time, but maybe the user told him and he didn't mention it.
And now you see what manufacturers and retailers go through with dishonest customers abusing the return policy that will ruined it for everyone else.
@@spankbuda7466 yep, this is pretty much along the lines of my fear!! I'm gradually getting parts for my first build and I'm terrified one or more end up being doa. I know it's not common for that, but would be just my luck! I have a few parts that have now been sitting on the shelf for a few months since being delivered, and I'd guess that manufacturers or retailers would not believe they were and that it was me who damaged/broke it or them. Leaving the cpu and gpu until last for this exact reason.
Did all of you not watch the video?? He said that you have to be careful when applying the cpu cooler cuz it can bend the pins from mounting pressure (9:55). The guy even told greg that he replaced the cooler (7:03).
I'm not saying that ppl don't lie and cheat cuz the guy could have just put a broken board and Cpu in there to get an upgrade but u have to give ppl the benefit of the doubt.
I agree though, very great series to watch.
Yep. How do you damage pins on the CPU or socket like that with ZERO KNOWLEDGE that you may have bent pins? Drunk building a PC? From now on that needs to be a pre-qualify question. "Do you suspect you have bent pins on the motherboard or CPU?" It's possible to damage them unknowingly? But wow, to not even mention having the CPU out recently.
Not gonna lie, learned alot from this series. Keep going
I started watching this series for some knowledge, I stayed for the personality and the knowledge
Me to lol
Same here
Thx for not lying
@@willybean9614 truly a underrated channel
Hands down my favorite tech series. It's going to take a while to be repetitive, it's always enjoyable, informative, editing top notch like always. Every single of these videos I don't hit "watch later", I'll watch as soon as I get the notification.
Thanks again Greg!
Always much appreciated! :-)
Agreed!
3:37 The portable monitor is not linked in the description. I'm fairly certain that it is the Pixio PX160. For those who were curious.
Props on getting that motherboard back to life! It is definitely a challenge bending pins back into place. I did notice that the bios version was on 0505 which doesn't support 9th gen, especially the 9700k. Bios version 2003 is required to run that chip. That could be why it would attempt but fail to post with it installed
100%
Definitely
But it wasn't a 9700k though.
@@spankbuda7466 @7:15 ...you sure about that?
@@ryanmcgraw1743 bingo
That was pretty intense. I wasn't sure if you were going to be able to fix this one. These videos are fantastic Greg.
I love this series. It's taught me a lot and allowed me to be able to help my less computer savvy friends navigate their own PC issues whenever they've run into a problem and of course whenever I've run into my own PC issues. Keep up the good work Greg, you're making more than just a small community difference.
Its always rather amusing when you announce that youve fixed the issue, only to see there is another 10mins of video left 😀 . Love this series
Like the new background look. And also I can't explain how excited I get when I see a fix or flop video pop into my recommendations. Please keep up the series.
Another great video Mr.Greg! These videos of yours are a great resource for people to learn from. Your advice is always the most reasonable on YT and your videos are always high quality!
Thanks, Jamey! The viewership is appreciated.
Did you try updating the bios? 0505 is lower than the lowest bios on Asus's site which is 0802.
9th gen needed at least 1602 to have microcode information for P0 and 1901 for R0 chips.
but why would that matter if he was using the cpu with his current bios and everything was working before the pc got toast?
@@ObsidianSoul1 When was it mentioned that the machine was working before it got toasted? Not to mention the socket also had bent pins.
I didn't realize at the time that I'd labeled my chip wrong, so I'd assumed that we were dealing with the same CPU generation.
@@GregSalazar You mentioned the cooler had a story to it. What was it or did i miss it? I did skip some parts so apologies if you mentioned it. I suspect this user had a 8th gen coffee lake cpu with a stock cooler, then found a deal on the i7 9700k which is 9th gen and added that cooler and in the process bent the pins. Either way the current bios version wont run the i7 9700K. Moral of the story this cpu has never worked in this build. Not sure why the user would be dishonest about this, but you never know these days.
@@GAMMAXII It wasn't mentioned you're right but im just assuming it was working at some point? and then it wasn't? whether the customer accidentally bent the pins or not
This channel has taught me more about pc trouble shooting, configuration, and repairing than most other big tech channels.
Story of this system: Owner decides to replace cooler. Owner makes a mess of things, manages to damage socket. Owner puts stuff back as if nothing happened, asks Greg for new components.
Salty
@@Dadnoobian its an observation
Gets a downgrade in the process, hope he learnt his lesson lol
@@Dadnoobian
@@Rohgamu
-Makes thousands of dollars a month from making UA-cam videos about repairing viewers pc's
-too stingy to give the guy a decent component.
Awesome video as always Greg. You are without doubt one of the most enjoyable and watchable content creators for pc builders and enthusiasts
Thanks for watching!
@@GregSalazar you got bots impersonating as you
Your channel has become one of my absolute favorites and you one of my favorite "UA-camrs". Thanks for your videos.
Much appreciated, Dennis! And thanks for the continued membership!
Room looks great. Awesome video as always. And because I’ve learned so much from you. I feel a little confident in helping people around my area. They tend to not get into computers because if something goes wrong they feel like the whole thing is dead. So if I can fix their pc or at least point out the problem, it helps them lean on their investment into the pc a little more. Have a great day Greg.
Greg, is there a BIOS issue that the i5-9400F is displayed as i5-8400 ? Or it's just a mistake? :)))
Yeah, I was wondering about that too.
He corrected it in a pinned comment
Yep, definitely a blunder on my part! I mislabeled the eng. sample.
Little trick, use a heater on the socket, when you want to reshape the little bent metal contacts. It "softens" them a bit and reduce fatigue cracks happening. Don't apply too much heat though.
Was thinking the same
I've faced this a few times myself. One thing I've learned is that whilst alot of the LGA pins are ground there will still be a good few that will be responsible for memory, Internal graphics and PCI-E. If one of the pins are missing or not making a solid contact on the CPU in any of these areas you can get issues with only one memory channel working to a complete board failure. Replacing the pins is possible with a microscope and a hot air station and is realistically a 50/50 repair, but if alot of pins are bent then the only way that can get fixed is with a BGA station which wouldn't be cheap. The pins could have been shorted when they were bent causing the CPU failure or it could have been on its way out for some time who knows. In any case, looking forward to the next one.
Hey Greg,
Been watching your videos a lot lately as I am about to do a new build. I put everything together last night. and very nervously pressed the power button the first time, and NOTHING! I was very upset and confused because I had taken such care to put everything in its right place, but I thought WWGD?!!! I started with all the steps you usually go to, and after just a few checks it turned out to be an issue with wire placement on the MB's Gigabyte connector.
Thanks for making great informative videos that give real world troubleshooting instruction! My build is now up and running, and I couldn't be happier.
Glad to hear you're back up and running! And LOL, WWGD 😅
Can't believe we are up to S2:E12 already. Though I am missing some PCDC but I am sure you are busy so it is easier to get these out.
Honestly Greg, how could you miss the BIOS version and the wrong CPU identification in the Post with your i5? It was identified as an i5-8400 non F...
And the BIOS version was not compatible with the i7-9700K, maybe the CPU was still fine...
Love this series! Just ordered my first graphics card. Really excited
What did you pick?
@@lorduggae 3060 12G
@@ronnoc519 Nice choice. My first ever grahpics card was a VooDoo II gpu.
I love the new backdrop and seeing that STARSET vinyl front and center!
This is hands down the best series on UA-cam. I've learned and added so much to my troubleshooting checklist just from these videos alone. I really appreciate you making these videos, Greg. Seriously.
one of my favorite series on youtube for the past year
Whatever people say. Don’t ever stop this series. It’s a good learning curve for decent pc builders
What's with so many people damaging their socket/cpu pins? People building their PCs while drunk?
You mean you don't do that? Where's the challenge in that?
@@MrMcp76 Unless you can get drunk off one drink... you are taking far too long to build a pc! lol. And on that note- I question the SINCERITY of these Fix or Flop PC owners with damaged pins. "I have no idea what could be causing the issue other than when I dropped my Bud Light on the exposed socket". Seriously.
absolute Insane, Keep the series up!
When dealing with bent, specifically badly bent Intel socket pins I use this process:
1) Download Intel's socket diagram.
2) Take multiple clear images of the socket. Surrounding light / phone flash is your friend here.
2.1) Be careful not to drop anything into the open socket... ;)
3) Annotate the pins as identified by the socket diagram. Ms Paint works fine. Be accurate...
3.1) Double check you mapped the physical pin accurately... This will save you lots of time...
3.1.1) Reference the bent pins against the manual.
3.1.2) If the pin is listed as "n/c" or similar, don't spend time on it now... Focus your energy and steady hands on the bent pins that are required :)
I love the fix or flop series. As a guy who has a massive interest in pc’s, this series entertains me.
God Greg has good taste in music, and a computer guru? Both of the things I do, I truly love this man.
A0 is fine. Had my old setup always on A0. Asus debug code A0 means = A0 indicates that the hand over from the POST process has been completed and is as it should be.
I have saved many, many hours of heart ache thank to your videos Greg. But I fear with the good comes some of the bad. I recently replaced my graphics card and was totally stumped when my PC just wouldn't turn on, no signs of life what so ever. I was stumped for a few seconds. Yes, I indeed pulled a Greg. Turning the power strip on did the trick.
Nice video! Shame it was just an i5 8400 but I love how down to earth and chill you always are!
I have to wonder, though, how much swearing and stomping around doesn't quite make it to the final cut. (:
I could watch all these repair videos all day keep them them coming
3:09 The phrase i like to use is "Trust but verify". You can take the customer at their word all day, but the only person and method you can trust is your/s.
I been binge watching this series all day. I been learning a lot! Keep on killin it 🔥
You've got a magic touch! I definitely would've snapped those pins off haha. It seems like those shorted pins must of ruined the CPU
At 11:31 sounded like the cat wanted to chime in.
I know of Noctua fan quality I just don't get the color scheme. It's like in the Austin Powers movies when they spot the mole.
last week my system started to immediately shut down once I turned it on! then it goes on and off in cycle! then i remember one of your episode with the same issue...luckily I got a spare power supply...so i bravely replaced my PSU...didnt go to basic trouble shooting..I just went straight on replaced the PSU...then Boom!!! everything is working now!!! thank you Greg for your series! you saved me $100 bucks for repair!!! Its the show that keeps on giving!!!
So a little tip from "behind the scenes" if you will: the VGA LED doesn't per sé indicate an issue with the graphics card. What it actually does is indicating an error with regard to PCIe lanes. Now this ranges from ofc the CPU as it is the source, down to anything that is interconnected directly (mostly the 1st PEG and NVMe) but also EVERYTHING that is connected by the split lanes vía the chipset such as HDD/SSDs.
You would laugh about how many cases i had where a customer plugged in their old drives after getting a new system and were furious that the system gave no signal with VGA LED on... or A2 but thats a slightly different story.
1:58 The "Jawa-Salazar" part of the Sponsor URL Link sounds like a movie/tv show/game character of some kind!
LOL. It does have an interesting ring to it 😅
After watching your channel I actually helped a random stranger trying to buy my extra ram I had. Long story short he had a bad ram slot so the pc wouldn’t post with both ram sticks in but with 1 stick in it posted. The pc for his kid’s birthday so he was very thankful. So thanks from him and me lol
It’s awesome that this guy can make money from the videos , WHILE ALSO working for FREE to help out his community
Just a helpful tip, after using the needle and correcting the pin, you can actually use just a regular Pencil (pen with a thin circular bevel), and you can straighten it up with no probs. :)
First the Breaking Benjamin shirt in previous episodes, then a Breaking Benjamin vinyl on the wall? Love it man!
Signed as well! :-D
@@GregSalazar Good for you, dude! Been a fan of them ever since Saturate was released. Dig the new setup!
anyone else notice that the bios says i5-8400 but greg kept saying i5-9400f
Yeah, noticed it as well
i like how he hangs out around the pc case like at 15:29.
I love troubleshooting PC''s, laptops, phones, tablets, etc.
Basically i love to troubleshoot and fix anything that has an OS.
Also the same for me also goes for modding, overclocking etc.
I had almost exactly the same issue with a system I built, and I used that cooler too. I put it down to being heavy handed, but I hated that cooler, and didn’t use it in the replacement system!
I don’t know that I would trust the board still with those pins. It works but I think it will be an issue at some point. However the viewer will know where to start. Thanks Greg I really like this series a lot keep up the good work.
A signed Starset Vinyl on the wall behind you? Nice.
It's a good day when a Fix or Flop is posted. Keep it up!
Lighting and look is much more relaxed, I like it
Okay I'm absolutely in LOVE with the signed Starset vinyl. I have 2 signed posters and have seen them 4 times live at the barricade. Not too often to see people knowing who they are!
Great going. Another well done video - thanks for doing all of the series you put out.
I'm just watching these in anticipation for me having to troubleshoot mine when I can get the pieces to build my first.
I just got a good bit more nervous about a cpu and cooler upgrade i was considering. Very educational video
5:59 "My Book" little voice crack LOL :) Lovve all the videos you put whether its Fix or Flop, PCDC or even the new series OnlyFlops
Two things you hear in EVERY Fix or Flop video. The word "beefy", and "I hope its not the graphics card".
a bit off topic, I just put a P5 Plus 1TB in my PS5 (aftermarket heatsink) and couldn't be happier!
Love the series keep up the good work
It was the pin issue that nuked the CPU. It's pretty rare that an Intel CPU goes bad by itself, it almost always has help
Hey Greg, just wanted to let you know I absolutely LOVE this series! have learnt so much, im a new sub and have binged watched literally every episode! cant wait for more
Just an idea, you should have a donations link for this series so we can all help (a small amount) towards helping you fix/upgrade PC's
A Razer Blade works really well when trying to align the pins. And since you're up against the whole row you don't run the chance of breaking them. Or at least the odds are a lot lower.
I've used razor blades with less success. I prefer moving individual pins. Some are bent so far back that a blade won't work.
Love the vinyl hanging behind you!
I freaking love this series. What a great idea.
Bent/snapped off pins are never fun. A while ago I upgraded my platform from an i5-9600K paired with an ASRock Z390 Pro4 to an i5-12400 paired with an ASUS PRIME H670-PLUS D4, and after I stripped down my old system to just the motherboard, when I went to reattach the CPU socket cover to the CPU socket, I accidentally put the cover on wrong and the next thing I know I hear the horrifying sound of pins crushing. I had intended on selling the board for some extra cash, so I attempted to put the socket cover back on to protect it in shipping, but I made the fatal mistake of not researching how the cover goes on properly and that's when disaster struck. 😕
The good news is that only a few of the pins were messed up from my mistake (I expected it to be a lot worse). I was able to get all of the affected pins situated correctly again EXCEPT for one that was bent almost completely flat to the socket, so when I attempted to bend it back to its correct position, it immediately snapped off. The pin that snapped off controlled the B1 and B2 RAM slots, which now as a result means that the board refuses to P.O.S.T when there's memory modules in the B1 and B2 slots. It's a miracle the board posts at all considering my dumb mistake, but it definitely hurts that it can no longer be used in a dual-channel RAM setup as the B1 and B2 slots are no longer recognized by the CPU due to the pin for those slots having snapped off. 😭
I luckily no longer use that board since I upgraded my platform, so it being damaged isn't the end of the world, but it for sure still stings a little as I'm now not really able to sell it unless I sell it for super cheap (maybe $15.00 - $20.00) as a "Parts Only" board. It sucks, but I value the learning experience from the situation, so I wouldn't say I'm angry about it. Being angry is a bit silly as it won't magically put the missing pin back in its place, so I've moved on and taken it as a valuable lesson as to how fragile those LGA socket pins really are. It's a mistake I'm gonna be sure I don't make twice (also helps that I now know how to properly reattach CPU socket covers). 😅
Yes, small obvious mistake, everyone thinks they're Sherlock Holmes. Good video man.
"If I look exhausted it's because I am. I spent an hour trying to fix this. " oh wow, an hour, huh? Tough day.
That wood grain cooler is really getting to me
I learned a saying,"Trust But Verify". Basically you will still see what you will find. I enjoy your content.
This is the first time u pull a microscope shot, love learning something new in details
Okay, a bit of speculation here but what if the pin that helps power or intialize or just in general deals with graphics is broken in the socket, so when the customer's cpu tries to initialize graphics, it cant cuz of the broken pin, but then you put an 8400f in there and because it is an 'f' model chip, it doesnt have integrated graphics, so it might not even need a pin for graphics intialization and just works. both could be faulty here, the mobo and the cpu.
I was once told a very appropriate and applicable phrase you can use. “Trust but verify.” Again, feel free to use it.
How do people bend their pins? And how would that computer ever have worked with those pins bent? It's not like they can bend while the CPU is installed.
Love the Blackout album on the wall
I have seen people replace CPU sockets but that requires a BGA rework station and a proper profile to get the socket off the board. Never know where one of those bent pins was a voltage pin and it touched a data pad on the CPU and zap. Darn Murphy ;)
in 20 years of dealing with pc building i ve never burnt a cpu they can handle rough
Love the new backdrop....what are the signed albums? Great fix it video as always! Thank you!
for the cpu pins i had alot of success with bringing the piece to an jeweler who does gold based repairs, i got a cheap processor on ebay which was horribly brioken and they fixed like 20 pins for free, i tipped them well thou
A great pc builder and youtuber with some great musical taste. Those signed BB and Starset vinyls are badass!
The Ember album cover in the background simply lit up all of my neurons.
I really do love watching these fix it vids.
Yeah, I like the background better than what you had. Cheers.
Love the thumbnail! Greg for president!
I'd make for a horrible president but a pretty baller VP! 😄
15:35 I think the pins on the socket are still a problem. Let's see if you end up swapping the motherboard.
Love this series as always Greg!
More to come! :) Thanks for your support!
didnt see ya do a bios update ? i had same issue with an older board i had , would not go past A0 , this board also had bent pins and a broken one , fixed broken one with a really tiny piece of copper wire from an old kettle lead , mind it took some doing with my old eyes !!! but did that updated bios and boom away she went and still working now !!!!
Yo that Breaking Benjamin Vinyl you have is sweet. You were already my fav tech tuber but now you gained brownie points!
This series, is the best one, in the youtube tech world!!
I see that breaking benjamin album on the wall. 🤘
Good job, just one thing try and get a socket rework station I am actually interested in those and would allow you to properly repair these kinds of issues.
The first person to figure out and patent a better way to establish contact between a CPU and a motherboard socket is going to be an insanely wealthy individual.
Several hundred damn near microscopic gold pins works pretty well but it’s an insanely fragile array. I’ve never bent a pin before but I know it’s not very difficult to do. If you slip at all right as you’re installing a CPU, it could easily be lights out for either the chip or the motherboard socket.
I have used a dentist tooth pick before works really well with curved ends 👍🏻
I love Starset, and love it when folks outside of Ohio can appreciate their music! I need to attend another demonstration soon.
Is excess heat generation due to electricity arcing across the gaps on those damaged / cracked pins a concern? So kinda like not inserting a plug all the way into a socket.
You are my motivation bro
If I was in Florida Orlando I will definitely meet you and learn this