20 MONTH FOLLOW UP - Samsung BeSpoke 4 Door Flex Refrigerator
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- Опубліковано 24 тра 2024
- We have had our Samsung BeSpoke 4 door flex refrigerator line for almost 2 years now, so this video is about how it is going since the original video. Comment below or check it out on Amazon via the listed link (CommissionsEarned).
☛ Check the Original Review: • CUSTOMIZE YOUR FRIDGE ...
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0:00 Intro & Overall Opinion
1:32 Exterior Holding Up
2:47 Exterior Size & Panels
5:52 Interior Size & Controls
7:21 Water Pitcher Issue
9:00 Ice Maker & Scooping
10:51 Final Thoughts
15:26 Outro
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Thank you for this review..! Will be purchasing mine this coming week..!
Thank you. I just took delivery of this same style fridge in the counter-depth option a few days ago. So far, so good. I have been researching this fridge for about a year now, and the time was right to buy it last week. I had grandkids over this weekend, and they are LOVING it too. The water dispenser is a big hit with them.
Glad you have been enjoying it and thanks for watching the video
Thank you for such a thorough review! Taking notes to push the pitcher all the way in!
Hope it helps as that is the only thing we have issues with...well more my wife vs me as I think I got the system down.
Thank you for a great in-depth review. Looking into buying a fridge in next few months. Glad I found your channel!
Glad it was helpful!
Thank you so much for this video , very helpful , we just got bespoke appliances last week so far everything works perfect !
Glad it helped!
I was waiting for someone to do a review of their experience with this fridge after months of use. Hoping to get this model next month.
Thank you! Just bought this and so thankful for your review!
You are so welcome!
Thanks! Great info. About to purchase one. Biggest thing you shared was the part about how the door opens. Thanks so much!
Glad it was helpful and I also go in more detail on the first review.
Thank you for your review, you helped me sleep good tonight, having the same problem with auto fill water pitcher and did exactly as you said in this video and its working again
Glad it helped
OMG i totally hadnt considred that the glass finish would stop you from sticking things to it. This definitely helps with my decision making. Thanks!
Glad it help!
The door colors are customizable. You could get this in all stainless steel if you perfer. We ordered the charcoal color on the top two doors and the freezer door and ordered stainless steel for the flex drawer. We absolutely love ours!
Thank you for this follow up looking at purchasing this!
You are so welcome!
i 100% agree about the ice not being in the fridge part. the only time it should ever be in the door is if you have a side by side
Thanks so much for this! We just got ours. Hubs watched your video before, and now we are more informed! Samsung's website is not very helpful for the questions we had, but we can refer back to your review! Appreciate ya!!
Glad I could help!
Thank you for this detailed review!!!
You are so welcome!
Just watched another Bespoke review, his water container fix looked like a 3m Command strip on the water autofill button. Since adding that strip, he's had no issues.
That is good to know and if I continue to have issues might give it a try. I do think it just does not get pushed all the way in, so maybe that extra thickness fixes it. It happens maybe once a week, which is not a ton considering how many times we use it a day.
I have the 4 door frig we purchased June 2022 it had a promo for panels. I had a large amount of trouble getting the panels and am still waiting for the bottom one. I have had no trouble with frig itself. I have however not been able to reset the water filter notification I can’t get it to reset.
We have the 3-door version and are fairly happy so far. It does seem like the shelving should be more adjustable.
I love your shirt. Thanks for the review.
Thanks for watching! Got it a while back of Woot Shirts
Thanks Kevin ......My 13 y.o GE Profile picked the right time to go on the blink, so Im taking advantage of the Labor Day sale that ends at Best Buy on the 13th for appliances. I saw your review and it was so helpful ! I think Ill have to get my cabinet cut..... but I really want this refrigerator.
Glad the video was helpful...I love the fridge!
Thank you for this review. Your wife is a lucky woman.
Thanks for the great video. I am considering a version of this fridge but concerned that it is hard to move for when you need to clean behind. The manual doesn’t seem to imply that there are wheels. We have wood floors in the kitchen and don’t want to scratch them! Does it have wheels, and can you move it easily? Usually with modern fridges you can raise their front feet and then easily roll them out. This one looks to be an exception. Thank you.
Thank you for your thorough review. We love the Samsung 4 door refrigerator but the one we have has a problem with the water and ice on the outside door. It kept breaking down and leaking from the icemaker. We have had it repaired several times but it keeps having the same problem. We are looking at the BeSpoke 4 door flex refrigerator like yours. We were concerned about the water and icemaker but your review convinced us to get the new one.
Glad it was helpful!
Thank you for your review, since I received it a few days ago.
Glad I could help
Thanks so much for your video. We just purchased this fridge (today) and we’re really looking forward to using it. Love hearing it’s worked so well for you.
Great review! Very informative. You are Awesome 👏👏👏
Thank you so much!
Hi do u know why mine not be staying at 38 degree it’s on the lowest but when warm in here it shoots to 55
Just got one. Very informative. Thanks
Thanks and hope you enjoy your new fridge!
Excellent review!!!!
Thank you kindly!
Thank you for the video!
My pleasure!
Thanks for that review kind sir.
Your welcome!
appreciate it. deciding between this and the GE profile french door. also, love the oregon trail t rex shirt. "Billy died from a T-rex"
Thank, one of my fav shirts. I love my BeSpoke fridge.
our bispoke fridge (french door with bottom freezer) comes in late April. Looking forward to it@@PUREreviews
Thank you for the review
your welcome
This review just convinced me and my wife to get this, we were on the fence about samsung fridges for so long but I think they have finally fixed some of the major issues.
Glad it helped.
Hi! Great, great review! Concerning the dimensions of the fridge. The computer panel they put on top, do you happen to know how deep it is? I read somewhere that it’s just not a “hinge” but rather a panel that goes about 8 inches deep. Thank you again for all the information! Super informative, clear and concise 😊
Glad the video was helpful. Yes, the door and the hinge panel is about 8" deep, which has wires in it. I posted the PDF to the cutsheet link that has more depetions.
Just got ours today. Just found this review. Phew. Good to know we didn't make a colossal mistake.
Watched the installers put in the panels. Very easy. Presses into place then there are retaining clips on the top for the top doors and on the bottom for the bottom doors. I have the french door top with the freezer drawer bottom.
Hope you love it as much as I love mine
Just ordered this fridge for my new home - cannot wait! The house I bought the fridge is a white old-school freezer on top model - looks horrible so this fridge upgrade is one of the first and most important changes I am making! Thanks for this review
Your welcome and enjoy the new fridge!
I bet the "less nice looking" white fridge will last longer than the Samsung fridge your excited about..
That was helpful thanks!!
Glad it helped!
In general, we love ours though we occasionally get some water accumulation under crisper drawers, esp the one on the left. Usually ice production seems to slow whenever this happens and is a tip off to check under the drawers and mop up. Spec it is a defrost issue ir drain issue unclear where to even access in this model as haven’t seen any good videos specific to this model explaining how to gain access.
I have not had that issue, but not sure either how to access that area.
I am looking at this model now and this video has been extremely helpful! Thanks so much!
Glad it was helpful!
Thanks bro
Great video! I have one question the UV deodorizing filter is that changeable and if so how?
That is a good question as UV lights around 1 year when run non stop. I looked at the manual and it does not talk about the UV deodorizing filter at all and I don't see a way to change it on your own. The website says it is a self cleaning filter, so maybe the UV only runs in bursts to make it last for several years. Either way I don't see a way to change it from what I can tell.
Thanks fir your video. How a b out the crisper regular and flex. Have you used them. Best settings?
We use the crisper and it does fine. We don't really use the flex feature as we always need the space for frozen items. If I had a freezer in the garage I could see using the flex more often.
Thank you.
You're welcome!
I love mine only problem is it doesn't go down below 46 degrees. Here the seal from the front left outside door was dagameged. Can't find it online even with warranty they said I have to buy it.
Thank you so much for this follow up. Great timing for me. Repeating what I said on the full review: Totally with you on ice maker problems. IMHO, it’s a physics issue (freezing compartment in a warmer compartment, melting, clogs, etc). In fact, “Bens Appliances and Junk” (a channel by a repairman) goes over this as well in his viral “Appliances made to break”.
So anyway, my question… the freezer: How good is it at holding pizza boxes? For example, my fav. frozen pizza, Freschetta. It’s 12”x12”x1.5”. Would that fit in there plumb/flat or would it need to be at an awkward angle (thus reducing space for other items)? 🤔 Thanks again!
If the box is 12" wide and 12" deep you can fit that on the pull out drawers so the pizza is flat. We don't do a ton of frozen pizzas, but the few we have had as not had any issues. We use the flex freezer the most and I always have various box sizes from Omaha steaks in there to that sit flat. Glad the review and follow up video helped!
thank you
helpful
Thanks for watching.
Thank you
Thanks for watching!
Thanks for the review. Im looking at buying one, just wondering if you could fit 2 x 1 Gallon Milk Jugs in? I see everyone in the videos have small milk bottles.
We always buy a Gallon of mix, so yes you could fit that on the shelves. It would not fit in the door
Man...I am throwing out a french door Samsung fridge this weekend. 5 years old, nothing but problems since day 1. Ice maker would make too much ice and it would fall behind the freezer drawer. Ice maker would stop for 6 months and magically work again. Water would pool and freeze under the large tray at the bottom of the fridge. I'd have to cut the ice out every month. The door shelves all cracked. One of the drawers broke. Nothing but issues. I really wanted one of these bespoke but I just can't trust Samsung again. I've heard issues with getting service and parts even if you bought the service plan. I have a Whirlpool coming early next week. I don't love it. I would have preferred the 4 door Samsung, but I couldn't do it. Glad yours is working.
I’m hoping the lawsuit in the recent past and the redesign resolved the issues. We just bought the 4 door flex (not bespoke just light gray SS finish) Just hooked up water to it yesterday though…
@@j2muw667how is it working out for you? I am looking at this one now. Didn’t want one with the glass panels
My french, 4 door whirlpool had torn gaskets, cracked plastic door bins, and broken ice maker within 3 yrs!
These manufacturers are making them only to last 3 to 5 years tops! When I was a kid we had a Kenmore washer dryer and refrigerator that were 23 years old! They definitely aren't made like they used to be yet we have more technology than in 1985!
This refrigerator was the one that was supposed to be the reputation rebuilder I’m excited about it. It’s a high value for the price because everyone’s been scared.
Thanks!
Thanks for watching!
Have you had any water leakage from the fridge. I have a 12 year old fridge which has started leaking. Thank you for the info. I enjoyed your video commentary.
No, I have not. I have heard people having the water filters leak when they don't use the name brand filter.
Hi. Thank you for great info. Does it have a child lock
No, it does not have a child lock. Honesty I think I have only seen wine or beverage fridges with those, not large ones.
Thank you. Could you please tell me if it has wheels? I saw a comment that it doesn’t.
Thanks!
It does!
Mine is 6 months old. Small cube icemaker overflows with water. Found the ice tray is cracked
Hey there.. nice review. does the bottom door ever run across the top of your foot when you open it? (if you're standing close)
No, as the door would hit your foot once it is open more than a few inches
Thanks for the review! My main question is about the lack of handles. How do you like that in your kitchen? Was it hard to get used to, and is it awkward to open? Or after all this time is it now easy and second nature to open without handles? Thanks!
Just had my fridge delivered today. I was worried about the lack of handles, but am starting to get used to it already. The thought of not having to clean around handles helps. 🙂 I got the fingerprint resistant stainless and so far, fingerprints haven't been an issue, especially not compared to my previous fridge that seemed to get fingerprints just by looking at it...😆 I have high hopes for this Bespoke fridge!
It is second nature to us now and got use to it very quickly. I like having the clean look and it makes it super easy to clean the front. I do have to tell guest how to open it as they sometimes can't figure it out.
That’s great to hear. Very good point about the ease of cleaning. So glad to hear it’s not hard to get used to!!
Awesome review man I appreciate the help convincing my wife to opt for this over the 2 french door, 2 drawer option!
Glad it help!!!
Are there any latched that can break when opening the freezer and fridge? Are they magnetic or suction? Just wanting to know about the latching in doors? ty
I don't see any latches, but maybe it is hidden in the center bar that coordinates the doors closing. You have to push them shut so they seal, but I have not had any issues with the latching over the several years.
Another video showed someone that had apps on the outside of the fridge door. Do you know if that is an option? I have a bespoke about the same age as yours.
They have come out with several more types of BeSpoke fridges. I think they do have one now that have a TV built into the front that has apps just like some of their other fridges with the TV/Media center.
Hi. I just plugged in my fridge a few hours ago. How long does it take to start making ice? Also, what's the best temp for the freezer/ fridge?
Give it about 24 hours before you really start to see ice. The ice takes a while when you first start it up as everything has to cool down and also the coolant needs to settle. Big thing is the freezer has to be below 30 before it even starts making ice. For the temp that is a personal preference. I don't know what the best temp is, but my fridge is at 37 and my freezer at 0.
@@PUREreviews Thanks so much!
Nice review ! I just took delivery of this yesterday. Love it, but what is up with the ice maker ? I waited 24 hours before making ice, and it has been running for 4 hours and I only have like 20 ice cubes. And this is with POWER FREEZE on....any suggestions ? I would hate to return it ...I love it otherwise.
I remember when they installed it I was told the ice maker takes a while as all the coolants need to settle and all the inter parts need to get cold. The ice would also not start if the freezer is not cold enough. Maybe by now it is acting normal since this is a few days later from your post. When I dump both bins to clean them every once in a while it takes a full day to fill them both back up.
Ah! I just asked this same question in another thread! Same issue. Had the fridge for a few weeks but just had a water line installed yesterday. 8 hours for a few cubes…😢. Hoping it speeds up. I may remove the ice tray lids like yours, to see if that helps…?
seems to take a while to make ice but it works...love the fridge! Anyone know a good replacement filter for it ? Generic ?
Any experience with the flex freezer on the right, setting as additional fridge space?
I have only used it as the fridge part a few times at thanksgiving when I need the extra room. Most of the time I need the freezer space more, so that is what I keep it on 99% of the time.
How do you like a distance between the shelf inside and the fridge? Is it possible to fit the water bottle under the shelf?
The distance is ok and some of the shelves are adjustable. You can fit a water bottle, but we always have to have a wine bottle on the one side if it is open with a cork.
How would you rate the speed of the pitcher refill? I’m looking at this fridge and their other one that only comes with the pitcher. Just not sure how quick it fills up.
I think it fills up very fast, like 30 to 45 seconds. My only issue with the pitcher is sometimes the sensor does not get triggered to auto fill so I take it out and put it back in again. My wife uses the pitcher all the time, but for just a glass of water I typically use the spicket if you will. I do use the pitcher when I fill my Yeti cup for work.
Add 4-6 layers of black electrical tape to the button/sensor in the door where the pitcher goes in.
I just bought this refrigerator 3 weeks ago, I totally love it, (it's so pretty)I've never had anything like this and was kinda scared not knowing what i really got.
Thank You for this video, it put my mind at ease.
1. How to clean front glass panels?
2. Can I write on doors with dry erase matkers?
Glad it helped. For cleaning I just use glass cleaner on the glass, nothing special. It is just glass, but I am not sure I would trust using a dry erase marker on it. I would be worried about ghosting from the markers, so not sure on that question.
Is a manual water dispenser capable of a metered amount? Can you rest a glass there without holding it?
My old fridge did that, but this model does not. I am going to guess they didn't do that because of the auto pitcher part and it has no extra buttons
Our current Samsung is now 10 years old and just quit ….. with that said we’ve had issues with the ice maker the entire time! It’s in the fridge and constantly freezes up! We go through a lot of ice so looking for a new unit now. The water is never cold … the gasket on the French doors where they meet ripped within the first few years. Last year we replaced 2 of the acrylic shelves and the digital analog lights started to go out and 4 years ago the ice maker was replaced. This one also shows horrible finger prints on the SS . I like the pull out drawers in the freezer… it’s like a cabinet and things won’t get lost
The ice is one of the big things that I loved about the Samsung BeSpoke fridge. All my friends and family that has an ice maker in the doors of a refrigerator no matter what the brand is (LG, Samsung, Whirlpool) has issues. I have never had ice issues with this BeSpoke fridge as it is in the freezer section. So when shopping for a new fridge you might check this one out while looking at all the brands. I still love mine!
does the ice maker turn off itself when full? i heard another reviewer said they had to manually turn off once full? that seem like such a hassle.
It turns itself off and autofill when the bin gets low again. You never have to mess with those settings unless you want to, so not sure what that other reviewer is doing.
That shirt though!
It is a fav of mine...hahaha
Why is your ice now at the top as opposed at the bottom like in the first video?
My ice is in the bottom right door on the top shelf (freezer). It has not moved, so maybe it looked different in the framing of the video?
Have you had an issues with the seals on the fridge?
No, I have not had any issues with the seals. Only issue I have is sometimes the autofill pitcher. I don't think the fridge likes my wife as typically she is the one that has issues and I have to pull it out and put it back and it will fill up....hahahaha
Does it have the high pitch ringing sound periodically throughout the day?
No I have not heard a high pitch ringing sound.
👌🏾👌🏾👌🏾👌🏾👌🏾
Hi I have a question regarding the top doors glass colour - is it white or light grey? The reason I ask is because I chose the white colour but when I received it it looks light grey. I have to call Samsung as so not satisfied
What I have is light grey
I am looking at the model with and without the beverage center. Does anyone have any recommendations?
I love the beverage center, but if you don't use water from your fridge you could get rid of it.
Hello. What color are your panels? Are they the grey glass?
The top are the grey glass and the bottom is the black metal.
@@PUREreviews Perfect! That's the combo I'm looking at too!
I’m about to buy a bespoke. How is your fridge now? Still good? No issues?
Fridge is still Amazing and I still love every bit. The only issue we have every once in a while is the water pitcher which I covered in this video.
How is the freezer? Will it hold a frozen pizza? Is there enough space for meat, veg, misc?
It can hold a frozen pizza and our turkey during the holidays. I have not found a box or item that would not fit over the years...at least out of what we buy. We do use both sides and don't have any issues including when we order Omaha steak packages. But size is in the eye of the beholder when it comes to having enough room for all your stuff.
Where do you change the water filter? .
It is inside the fridge between the two drawers. You can see the cover to the water filter at 6:11 in the video
samsung bespoke series is great ? i mean u faced any repair problems till now ?.
I still love mine and I have not had to repair anything to date.
Do you have to turn off the water to replace the filter?
Nope, just unscrew the old one and screw in the new one.
Saw another video said it doesnt stop making ice and makes to much?
I have zero issues with the ice maker and once the bins fill up it stops. Sometimes you can pull the ice forward so it will make more as the ice dispenser part is in the back.
I just hooked ours up yesterday. It seems like the ice maker is very slow.
Like only 8 large and 16 small cubes every 8 hours.
Is there some setting that needs adjusted?
I noticed you don’t have the top tray on the ice bin. Does removing it help speed up ice making?
Other than that, love the freezer drawers and slide out shelves!!!
What is that color option?
They have a lot and I would just suggest going to their website to see all the options. They have added more colors since I filmed this video a few years ago.
Has anyone found the reset button for ice bites? It says full but there is no ice.
Try turning if on/off via the settings panel in the fridge section (right hand side) or via the app. If that does not reset it make sure you don't have any ice jammed. I bet it somehow got turned off though.
Is the grey glossy in person? Or is it a matte glass??
It is more of a matte finish glass which is why it does not show fingerprints to much.
What's the exact model number of this Fridge?
RF29A9675
the fact that your door keeps closing on itself means it isn't level. You should level out that puppy unless you like that its "self closing" :)
Yea, just the left door is not level. I live in a very old house with clay soil and we get a lot of movement. Sometimes it is level, but most of the time it is not.
Neil H , Do you have this model? And did you fix this problem leveling it? I want to buy it but I saw this problem in the shop and thought that is a big problem this "autoclose..."
@@PUREreviews I have read some reviews with this problem, Are you sure is not a bad design? I want to buy it but it would be a big problem.... Thanks!
@@miguelgarcia-filoso3680 It was leveled fine when it arrived. I live in a old 1950s house that is slab on grade and our soil is clay. So my house gets a lot of movement and when we have periods of a lot of rain or a long dry spell the slab shifts. I have noticed the door will start to auto close on me if we get a lot of rain and stay open if we have a long dry spell. So for me I am 100% sure it is my house and not a design issue. The fridge does have the ability to change the leveling, so at any point if you want. Hope that helps.
@@PUREreviews Many thanks for your quick answer!
Does this frig make ICE ?
Yes, that is shown in the video and the original review I did goes into details.
You should consider blurring your QR code. There's another review I saw where they did that because people were connecting to their fridge and messing with them...I guess some people are out there looking for mischief LOL.
Thanks for the tip
I bought the 4 door Bespoke with the family HUB. It flooded my house. The water filter was faulty. Samsung fixed it, but now we need to turn the water off, which is not easy to do, before replacing the water filter. We are now dealing with an insurance claim because the faulty fridge flooded my house.
I would try contacting them again because you should not have to turn your water off to change the water filter, sounds like something is still broken. I have heard horror stories with people using knock off water filters and them leaking in the middle of the night too, so I always use the brand filters...just an FYI if you are looking for water filters down the road. Sucks though and sorry that happened to you as water damage is not fun to deal with.
It was the original filter that came with the fridge. The simple act of pulling out the filter and putting it back in was what caused the leak. Unless Samsung put in their own knock off filter, it was the one the fridge came with. Both Techs said this is a common problem with this fridge. Just be careful out there the first time you change the filter or just look at it for the first time.@@PUREreviews
Mine died after less then 3 years. Worked one day and then that was it. Had extended warranty and was covered for a full refund.
My 36" stainess french door samsung fridge failed totally fridge and freezer in three months. No support from samsung sent them pictures of the tags and all the spoiled food. Weeks later still nothing had to trash it myself and get a stainless Maytag/Whirlpool side by side because you need a freeking fridge. Never again Samsung. Good phones bad appliances and support.
turn off the "Peak Demand Power Savings" settings. Saves you a few dollars a year but makes it run way worse, making ice melt, etc
I like crushed ice. 😢
I find the small ice cubes very similar to crushed ice, but they are all the same size.
Better off getting an artic and ice
Would not purchase another Samsung appliances since I own 4 well known defect Samsung Appliances . As long as you have a water dispenser and an icemaker problems will rise.. customer service is horrible!!! Face book has recalled Samsung group and un name appliance group & you should logon and see all of the comments from Samsung defects refrigerators, and etc. Some customers returned their Samsung refrigerator after they bought it because of all the problems.
It’s not just refrigerators, Samsung has problems with all of the appliances . They won’t even honor their appliances that still have a warranty on there. They will make you pay to have someone come out and look at it even though it has a warranty. Bad service.. all I ask is please stay away from Samsung Appliances and LG appliances. Don’t buy appliances from cell phone companies.
Samsung support is the worst.
Great and quick review! I am awaiting this model for Delivery: RF29DB990012AA