Thank you very much for the video. The fluffy head didn’t spin around so I had to take it completely apart to get all the hair out and twine. Now it works perfectly and you save me £65
V10Absolute purchased July 2018. Fluffy Head stopped spinning. As there was nothing obvious stopping it from working assumed it was a motor problem and as a replacement was going to cost $A170+ which I was not prepared to pay decided to let an electrician friend have a play. Using a meter thingy he ascertained one wire not connecting (no power) so started to disassemble (as above but did not actually have to remove the motor itself) which led to removing purple concertina tube and red buttons (challenge in itself). The broken black wire was in a slotted section in the round grey plastic tube which surrounds the purple concertina hose. Long story short....as he could not get access to do a complete re-wire, he joined the broken wire, drilled a hole above the red button on the backside and another in the clear plastic bracket that holds the brush head onto the part with the concertina hose and pulled both wires through and although I now have the wiring on the outside the whole outfit is working as new . I'd post photos if I could.
I needed to replace the purple gator that is located in the top of the head. No-one seems to take that step in their explanations but following your directions, I got to the point where I could unclip the old split one and replace it. Only two additional screws in the neck to locate the other end and then reassembly as you showed. Thanks for putting this up. 👌👍
Helped me a lot with your clear instructions, including showing where the screw or piece will be placed. Thank you for this! Cleaning made the battery last longer too.
Thank you soooo much for this! I've just spent half an hour removing the hair which had become tightly wrapped around the spindle on the rear, small roller with an old (blunt) steak knife. I wish I'd thought to look on UA-cam first! Having followed your instructions and removed the side bit and the fluffy head, I was horrified to see how much hair had wrapped itself around the spindle. Now that I've removed it, I can try and clean the fluffy head itself with a bit of detergent and an old toothbrush. Thanks again!
Another awesome tutorial! Watching you video saved me a lot of headache. It was very easy to clean my motorhead thanks to your great step by step video guide. Much appreciated 👍!
Thank you! Mine doesn’t have the rear roller, but I simply needed to replace the big one and don’t have a coin slot on the side. All the videos showed coin slot on the side and none were like yours explaining the fact the slot on bottom needs to be vertical, and how to pivot the side piece with the arrow. Thanks!
Your tear-down video was well done showing clearly both the disassembly, and refitting considerations, at each stage. Great job !! PS. See, I had a problem like Jl Wel2 (1-Jul-2020)
Awesome video, but question. The head of mine popped off below the red dot where the horizontal and vertical connect. Tried popping it back in but not sure what to do. If you can help that would be great, thank you!
İ think some models doesnt have a back roller it just has weels first you need to take apart the four screws at the bottom than the tiny screw in the left if you are looking from the back (there is no screw under the label) then turn it upside down and pull the part that has big weels it will come up a little And pull from the part that is in the spot of the back roller it will come off and its same from there
Thank you for the video. It does not however, show how to clean the tiny plastic rollers on each side, between the rollers. These become clogged almost immediately, with dog hair, and become immobile, causing the head to drag across the floor. Any ideas?
Done deep clean mine. Great & helpful video. Love the artwork of Dyson. The only thing now is the small roller got hair stuck on one side(left side - my view while watch this vid). Is there a way for me to open that roller as well? Can't find any visible screw.
I had an issue with my roller not spinning. I took it apart, cleaned it and then turned on the Dyson without putting the roller on to see what the motor was doing. The cross looking part at the end of the motor would rotate couple times and then stops spinning. Do you think there is a repair for that? Should it be rotating the entire time?
so at 8.00 in the video thats the motor. it should be spinning as long as the trigger is press. i recommend you to disassemble everything and just test the motor itself. if it is not working it is most likely dead. it is a simple product therefore i dont beliebe you can fix a dead motor.
@@OpenMeUpTec + @JI Wel2 .. My soft roller is not spinning when connected to the vacuum unit (V6 absolute) .. i tried the vacuum unit with other roller attachments and they all spin OK .. so its not a problem with vacuum battery (1month old), connectors, or shafts .. So I did the "open me up" teardown too, but found only small clumps of dust fibres to clear - nothing significant .. While the motor was isolated (as per video 10:02), I held the roller motor wire terminals directly onto (kitchen knives inserted into) slots of standalone Dyson battery - the motor spins for a whole second after pressing the battery switch button .. Also I tested and confirmed connectivity from the roller motor terminals back to the power pins of the roller's shaft .. Overall I could not find a problem aspect .. I just reassembled it carefully and re-tested, but it still behaves the same as before the teardown .. ie the vacuum is sucking but roller is not responding to battery. Any ideas ??
@@marcoegging2348 go back and do everything till 5.55 and testing the roller there by placing it back in the vacuum. the motor should spin if not then you have a motor issue
@@OpenMeUpTec Thanks, Yes - it must be a motor issue of this soft roller. When the power trigger is pressed, motor spindle may do quarter or half turn only; switch off and on, and then maybe get another quarter turn if assisted. Internet has motor assemblies for US48 plus shipping which I will skip, since I can use our brush attachment as 2nd best instead. I would consider getting just a motor, but I could not see how to open the motor assembly casing to access it. Cheers, M
The problem I had with this head was that hair will get stuck at the wheels and they are impossible to remove. Do you happen to have a solution to this?
@@deealba7298 i ended up installing it even tho it was broken, figured it's better than nothing. It's been a few months now and it's been running fine...
I do not have a torque screwdriver, What do you suggest. I was trying to use a phillips head screwdriver, and it would not turn any of the four screws.Thank you for your reply.
May i ask, does anyone know, is the v10 and v8 ROLLER HEAD MOTOR exactly the same? My v10 roller head motor r broken, I saw v8 roller head motor parts from the web, not sure to buy it yet hmm
I can not take off the big brush roll from the motor, as if there is some screw that is blocking it from inside 😡 it is moving for 1 cm and then blocks.. do not want to force it ...please advise
I had the same thing. Forcing it from the motor side to push it off was what worked eventually for me. I managed to get a screw driver (or some other round stick strong enough to use as a lever) between the roller and the side cap. That 1cm moving you feel? That is _not _ the motor. You probably have the same thing as I have, the little plastic black ring has come off and is stuck between the motor and the roller.
OPEN ME UP I read that there were voltage differences between some of the models (I.e. V7 vs V11), is this true or is there straight compatibility across the models you mention above with the accessories?
@@Rivster79 yes they are the same thing and just work. voltage difference is the vacuum itself therefore, the head might spin faster in the v11 than the v7. but over all there is no harm
you still need a torx bit but it is much larger i believe it is T15. can you please watch the video and tell me at what time it shows up as i believe you talking about the screw that holds the motor
@@tonyrioux5753 at 3.30 the screw i remove is the same as all the reset. there is only one screw that requires a bigger torx head which is at 7.05 which is the motor screw
My v8 fluffy is different. It doesn't have the blue small bar, but it has a little gray plastic bar there with two even smaller wheels. Those wheels eat up hairs and get stuck, but I don't know how to remove them. Anyone? (the little black ring one the motor snapped and got stuck between motor and the big roller. The roller was extremely hard to remove from the motor, scary stuff)
Have a V12 absolute. I HATE this stupid design. If you have someone in the house that sheds long hair, this machine is a PAIN to clean and untangle. You need a torx screwdriver to clean this machine. I have switched to a Roborock vacuum machine with a dust bag assembly in the docking station. My life has been so much better since. I just need a cloth to wipe the hard to reach areas once in awhile and I'm done. Maintenance of the robo-vacuum is basically tool-less. These machines are supposed to make your life easier... Not harder.
Wow! This is great! Thanks a ton mate. Could you help me figure out a squeaky issue with the motor head? Let me know if I could contact you via email and send you a picture of the part I'm referring to. I just got my v11 weeks ago. Your help would be much appreciated. Thanks
what is the problem. just post the picture online and send me the link here. or watch the video and tell me at what time you have a problem or at what time the thing shows up
@@OpenMeUpTec Here is the image. imgur.com/a/BP1bWkA | I have highlighted the problem area (yellow circle). So this wheel is squeaking. Whenever I move the vacuum back and forth, the wheel squeals. It is not loud, but definitely irritating. The sound was there before. I think I may have accidentally hit the vacuum on the floor to get some stubborn dirt off.
@@rid-rid so you want to know how to remove those wheels. you need to get something to pry it out. you need to put your screw driver or prying tool in side close to the middle and ligt it up. it is a bit hard. you might want to disassble it and you can remove it from the back
OPEN ME UP I really appreciate you taking time to reply. Can i just use oil instead? Not sure what oil to use? Someone said use WD40. But isn't WD40 a degreaser? Please advise.
I accidentally washed the whole thing with a water hose. Leaving it out to dry for 24 hours now. I’m so worried that I’ve spoil the damn thing!! HELPPPPPPP
i have the dc59 to the v15 and can tell you this came from my v11. But then depending which model you purchase and where you live, you will receive something different
What a horrible design. That motor pipe at 8:36 cannot be removed unless you literally tear everything down cables and all. Mine is full of tangled hair but I cannot remove them because of this. Never buying Dyson again.
Thank you very much for the video. The fluffy head didn’t spin around so I had to take it completely apart to get all the hair out and twine. Now it works perfectly and you save me £65
Thank you very much for the video.
The fluffy head didn’t spin around so I had to take it completely apart to get all the hair out and twine. Now it works perfectly and you save me £65
V10Absolute purchased July 2018. Fluffy Head stopped spinning. As there was nothing obvious stopping it from working assumed it was a motor problem and as a replacement was going to cost $A170+ which I was not prepared to pay decided to let an electrician friend have a play. Using a meter thingy he ascertained one wire not connecting (no power) so started to disassemble (as above but did not actually have to remove the motor itself) which led to removing purple concertina tube and red buttons (challenge in itself). The broken black wire was in a slotted section in the round grey plastic tube which surrounds the purple concertina hose. Long story short....as he could not get access to do a complete re-wire, he joined the broken wire, drilled a hole above the red button on the backside and another in the clear plastic bracket that holds the brush head onto the part with the concertina hose and pulled both wires through and although I now have the wiring on the outside the whole outfit is working as new . I'd post photos if I could.
I needed to replace the purple gator that is located in the top of the head. No-one seems to take that step in their explanations but following your directions, I got to the point where I could unclip the old split one and replace it. Only two additional screws in the neck to locate the other end and then reassembly as you showed.
Thanks for putting this up. 👌👍
thanks for your support
Helped me a lot with your clear instructions, including showing where the screw or piece will be placed.
Thank you for this! Cleaning made the battery last longer too.
thanks for your support
This video saved me!! Disassembled to clean but unable to assemble back! Thanks for this step by step video!
thanks for your support
Thank you soooo much for this! I've just spent half an hour removing the hair which had become tightly wrapped around the spindle on the rear, small roller with an old (blunt) steak knife. I wish I'd thought to look on UA-cam first! Having followed your instructions and removed the side bit and the fluffy head, I was horrified to see how much hair had wrapped itself around the spindle. Now that I've removed it, I can try and clean the fluffy head itself with a bit of detergent and an old toothbrush. Thanks again!
Straight to the point, clear and simple. Thank you, mate!
Wow this video really helped me after I took the head apart and couldn't figure out how to put it back together, thank you!
Haha! Me too!
Your attention to the details is very helpful. Very well done. Thank you!
thanks for your support
The most detailed and thoughtful, though clear how-to. Was very helpfull. Thank you so much.
thanks for your support
Another awesome tutorial! Watching you video saved me a lot of headache. It was very easy to clean my motorhead thanks to your great step by step video guide. Much appreciated 👍!
thanks for your suppport
Excellent! This was very helpful although I simply used the first step to open and clean it! Thank you!👍
Thank you! Mine doesn’t have the rear roller, but I simply needed to replace the big one and don’t have a coin slot on the side. All the videos showed coin slot on the side and none were like yours explaining the fact the slot on bottom needs to be vertical, and how to pivot the side piece with the arrow. Thanks!
thanks for your support
Thank you! Was struggling with the cover on the motor side. Ended at your video browsing YT for guidance and this was very helpful!
thanks for your support
Thank you 🙏 I’ve been able to fix a blockage after watching this 👍
thanks for your support
thanks for your support
Thank you! I had a crack at the grove of the motor, watched your teardown and managed to taped it back. roller head working once again. Cheers!
thanks for your support. good to know i was able to hel you
Your tear-down video was well done showing clearly both the disassembly, and refitting considerations, at each stage. Great job !!
PS. See, I had a problem like Jl Wel2 (1-Jul-2020)
thanks for your support
Awesome video, but question. The head of mine popped off below the red dot where the horizontal and vertical connect. Tried popping it back in but not sure what to do. If you can help that would be great, thank you!
Thanks for sharing and your patience in dissembling and putting back together.
thanks for support
Thank you, very clear and organized instructional video😊
İ think some models doesnt have a back roller it just has weels first you need to take apart the four screws at the bottom than the tiny screw in the left if you are looking from the back (there is no screw under the label) then turn it upside down and pull the part that has big weels it will come up a little And pull from the part that is in the spot of the back roller it will come off and its same from there
yes that is true depends on how new or old your head unit is. this is the newer model but should give you an idea where to look for the screws
Absolutely amazing. Perfect level of detail. Thank you!!!
thanks for your support
Thank you for the video. It does not however, show how to clean the tiny plastic rollers on each side, between the rollers. These become clogged almost immediately, with dog hair, and become immobile, causing the head to drag across the floor. Any ideas?
can you watch the video and show me where i can see the roller? i have a newer version of the video on my channel which should have it
Excellent “how to” - best available!!!
thanks for your support
Thanks! Simple and clear. Much appreciated 🙏🙏
Thanks so much this is very helpful!
Very good explanation.
Can you give the electrical parameters of the motor?
sorry i dont know what it is to help you
@@OpenMeUpTec Okay,, that's too technical for this channel.
Thank's a lot for this video. Simple and informative!
thanks for your support
Done deep clean mine. Great & helpful video. Love the artwork of Dyson. The only thing now is the small roller got hair stuck on one side(left side - my view while watch this vid). Is there a way for me to open that roller as well? Can't find any visible screw.
can you watch the video and tell me at what time i can see the roller you are asking about
@@OpenMeUpTec 2:55. The smooth/small roller
@@Mr.LarryLar wathc my video on the OPEN ME UP! Dyson V11 and V10 High Torque Head Disassembly and Clean at 21:55
@@OpenMeUpTec Sorry not the small roller but the soft roller(In this vid - the blue roller)
I have a DC72, I would like to ask whether this way can fix the head stopped spinning problem?
Farout I thought I was watching myself there, I do all my work in those pharmacy tote lids as well lol
thanks for your support
Good video. I've ordered some Torx drivers to do the disassembly.
good luck
This is very helpful.. Thank you and truly appreciate your effort! 👍🏼Can I ask whether can we wash the roller..?
yes you can wash the roller by hand. the garden hose is a good solution. otherwise soak it in soapy water and wash
@@OpenMeUpTec thank you for your prompt response sir. Will proceed as per your advise. Have a good day 👍🏼
I can see some wear on the padding on the sides. How can you maintain, clean, and/or replace those pieces?
Thanks for the video. I had a screw stuck in the head of my v11.
Thank you very much for this excellent how-to!
thanks for your support
I had an issue with my roller not spinning. I took it apart, cleaned it and then turned on the Dyson without putting the roller on to see what the motor was doing. The cross looking part at the end of the motor would rotate couple times and then stops spinning. Do you think there is a repair for that? Should it be rotating the entire time?
so at 8.00 in the video thats the motor. it should be spinning as long as the trigger is press. i recommend you to disassemble everything and just test the motor itself. if it is not working it is most likely dead. it is a simple product therefore i dont beliebe you can fix a dead motor.
Thanks!
@@OpenMeUpTec + @JI Wel2 .. My soft roller is not spinning when connected to the vacuum unit (V6 absolute) .. i tried the vacuum unit with other roller attachments and they all spin OK .. so its not a problem with vacuum battery (1month old), connectors, or shafts .. So I did the "open me up" teardown too, but found only small clumps of dust fibres to clear - nothing significant .. While the motor was isolated (as per video 10:02), I held the roller motor wire terminals directly onto (kitchen knives inserted into) slots of standalone Dyson battery - the motor spins for a whole second after pressing the battery switch button .. Also I tested and confirmed connectivity from the roller motor terminals back to the power pins of the roller's shaft .. Overall I could not find a problem aspect .. I just reassembled it carefully and re-tested, but it still behaves the same as before the teardown .. ie the vacuum is sucking but roller is not responding to battery. Any ideas ??
@@marcoegging2348 go back and do everything till 5.55 and testing the roller there by placing it back in the vacuum. the motor should spin if not then you have a motor issue
@@OpenMeUpTec Thanks, Yes - it must be a motor issue of this soft roller. When the power trigger is pressed, motor spindle may do quarter or half turn only; switch off and on, and then maybe get another quarter turn if assisted. Internet has motor assemblies for US48 plus shipping which I will skip, since I can use our brush attachment as 2nd best instead. I would consider getting just a motor, but I could not see how to open the motor assembly casing to access it. Cheers, M
Top man really helped me out! Thanks
thanks for your support
What are the screwdrivers you used I have one but it doesn’t take the screw out for the motor I have the T8 torx
you need a t8 and a t10
like button smashed! Thanks
thanks for your support
Great tutorial! Thanks!
What size torx please ? Great video 😀
you need 2 different types and a phillips. i believe it is t6 or t8 and you need a bigger torx which is like t10
Great video. Found TONS of hair and fuzz.
thanks for your support
The problem I had with this head was that hair will get stuck at the wheels and they are impossible to remove. Do you happen to have a solution to this?
please watch my video on the OPEN ME UP! Dyson V11 and V10 High Torque Head Disassembly and Clean ua-cam.com/video/-qZAngaJ3Io/v-deo.html
at 21.55
@@OpenMeUpTec is it the same way with the v10 fluffy head?
@@chinchilla07 yes it is from the v10. but the v11 and v15 have the same head
@@OpenMeUpTec thanks. I will give this fluffy a try again on my v10. The tangled hair at the wheels was impossible to remove on my v6 fluffy 😅
Thank you for doing such a helpful video
thanks for your support
Great video but you didnt take apart the motor and show how to resolve internal problems with the torque gear wheels.
How to disassemble those small wheels...hair stuck in there we need to disassemble and clean.
I just took a knife and tried to pry it all out. Full of the girlfriends hair...
i have a new video and in that one it shows you how to remove the wheels
@@noodlefu_ i have a new video and in that one it shows you how to remove the wheels
@@noodlefu_ were you able to successfully pry it out? I fiddled with it and almost ended up breaking the wheel and axle
@@OpenMeUpTec May I know which video is it?
Sorry what type of screw driver do I need?
torx screw driver
0:46 my brush bar does not come off. Cant move it. What can i do?
Thank you I had a hard time opening it
thanks for your support
Hi, does anyone know what are those Torx head sizes being used in the video?
t8 and phillips the plus shape (+). there is also one t10 which is for the motor
How important is the black plastic ring near the base of the motor? mine broke off as I was disassembling
can you watch the video and tell me where this black ring shows up. so i understand what i am looking at
@@deealba7298 i ended up installing it even tho it was broken, figured it's better than nothing. It's been a few months now and it's been running fine...
@@deealba7298 according to dyson they dont know how to disassemble the head so the only thing left is to buy a new one.
Fantastic video
thanks for your support
Once I put the head back together, the main roller now is jammed and won’t spin once turned on. Any suggestions??
you probably stuff up somewhere. therefore it is best if you disassemble it again and try again
What's the size of the philips (not the Torx) screwdriver that you used to remove that one screw on the motor side?
nvm; i have a V11 fluffy and apparently, there is no philips screw; you just tap the shaft and the cover will loosen and you can pry off
can you watch the video and tell me at what time i can see the screw. makes my life alot easier.
Your good and video is well explained 👍
thanks for your support
I’m having trouble getting the attachment can you please provide me a link here to get it from.
Good job!! It’s very helpful
thanks for your support
I am unable to undo the four screws on the clear head. What can I do to get the build up from in there?
is there a reason why you cant. please watch the video and tell me what part(time) you have issues with so i can guide you correctly
I do not have a torque screwdriver, What do you suggest. I was trying to use a phillips head screwdriver, and it would not turn any of the four screws.Thank you for your reply.
@@OctozoidPRS flat head is good enough
Thank you very much for this Video.
thanks for your support
The screw mentioned at 3:07, I am unable to remove it. Can someone tell me what kind of screw it is ? It doesn’t have any kind of thread on it.
please watch my newer video on my channel that tells you ua-cam.com/video/sBCmG7KGvss/v-deo.html
Excellent video thank you.
thanks for your support
May i ask, does anyone know, is the v10 and v8 ROLLER HEAD MOTOR exactly the same? My v10 roller head motor r broken, I saw v8 roller head motor parts from the web, not sure to buy it yet hmm
it is the same.
Do you know how to remove the wheels?
in my other video i show you how to remove the wheels. watch the newer version on my channel
@@OpenMeUpTec thanks for the reply. I managed to figure it out about 5 minutes after asking though 😅
I can not take off the big brush roll from the motor, as if there is some screw that is blocking it from inside 😡 it is moving for 1 cm and then blocks.. do not want to force it ...please advise
can you watch the video and tell me at what time you having problems with so i can understand how to advise you
I had the same thing. Forcing it from the motor side to push it off was what worked eventually for me. I managed to get a screw driver (or some other round stick strong enough to use as a lever) between the roller and the side cap.
That 1cm moving you feel? That is _not _ the motor.
You probably have the same thing as I have, the little plastic black ring has come off and is stuck between the motor and the roller.
Thank you.
Very helpful. Thank you.
thanks for your support
Thank you.. this is so valuable
thanks for your support
are dyson v10 and v11 tools interchangeable? If I purchase the fluffy head will it fit on my v11?
yes the dyson v11 v10 v8 and v7 are the same tools and will work with each other
OPEN ME UP I read that there were voltage differences between some of the models (I.e. V7 vs V11), is this true or is there straight compatibility across the models you mention above with the accessories?
@@Rivster79 yes they are the same thing and just work. voltage difference is the vacuum itself therefore, the head might spin faster in the v11 than the v7. but over all there is no harm
OPEN ME UP great, thank you. By the way, super helpful video and content and very speedy reply! Have a great day.
Very useful howto, thank you a lot!
thanks for your support
Does this fit the v7 motorhead?
yes it fits the v7 to v15 . does not fits the v12 and gen5
what tool are you using to unscrew the soleplate? it's an odd shaped scewdriver head
trox screw and they all start with TXX. they are star shape heads
@@OpenMeUpTec hi, would you mind sharing which size screwdriver you used for this? I tried a torx T10 75mm and that was too big. Thank you!
@@MissSuperLu it is mostly torx t6 and t8
There is no sound beyond ⅔ of the video.
Is it a problem in my player or your recording?
there is no sound for the reassembly part
many thanks for your help!
thanks for your support
What bit is needed for the screw on the motor side under the floor rollers?
you still need a torx bit but it is much larger i believe it is T15. can you please watch the video and tell me at what time it shows up as i believe you talking about the screw that holds the motor
OPEN ME UP 17:23
thats the end of the video, there is nothing there
OPEN ME UP lol sorry about that. Should be 3:30. Appreciate your replies.
@@tonyrioux5753 at 3.30 the screw i remove is the same as all the reset. there is only one screw that requires a bigger torx head which is at 7.05 which is the motor screw
what size screwdriver is that?
you need a screw driver set. but if you want to know you need t8 t10 and a phillips
My v8 fluffy is different. It doesn't have the blue small bar, but it has a little gray plastic bar there with two even smaller wheels.
Those wheels eat up hairs and get stuck, but I don't know how to remove them. Anyone?
(the little black ring one the motor snapped and got stuck between motor and the big roller. The roller was extremely hard to remove from the motor, scary stuff)
Thanks,this is excellent
thanks for your support
thanks for your support
My wheel is stuck with hair, how to take those two little wheels off
you can pry those off with a screw driver. please note you need to pry the side in the centre.
Thank you so much
thanks for your support
how you clean the blue rubber hose ?
disassemble it then run that put under water or use the garden hose like i do.
Thanks for this but did you clean the roller with detergent. Would it be okay in the washing machine
dont do any of them. the issue it you will loosen the glue and it will come off. go spray it in the back yard with the garden hose
Have a V12 absolute. I HATE this stupid design. If you have someone in the house that sheds long hair, this machine is a PAIN to clean and untangle. You need a torx screwdriver to clean this machine.
I have switched to a Roborock vacuum machine with a dust bag assembly in the docking station. My life has been so much better since. I just need a cloth to wipe the hard to reach areas once in awhile and I'm done.
Maintenance of the robo-vacuum is basically tool-less.
These machines are supposed to make your life easier... Not harder.
Why can’t Dyson use a normal screw head?
because everyone else use there types as well.
Wow! This is great! Thanks a ton mate.
Could you help me figure out a squeaky issue with the motor head? Let me know if I could contact you via email and send you a picture of the part I'm referring to.
I just got my v11 weeks ago. Your help would be much appreciated. Thanks
what is the problem. just post the picture online and send me the link here. or watch the video and tell me at what time you have a problem or at what time the thing shows up
@@OpenMeUpTec Here is the image. imgur.com/a/BP1bWkA | I have highlighted the problem area (yellow circle). So this wheel is squeaking. Whenever I move the vacuum back and forth, the wheel squeals. It is not loud, but definitely irritating. The sound was there before. I think I may have accidentally hit the vacuum on the floor to get some stubborn dirt off.
Sound wasn't there before*
@@rid-rid so you want to know how to remove those wheels. you need to get something to pry it out. you need to put your screw driver or prying tool in side close to the middle and ligt it up. it is a bit hard. you might want to disassble it and you can remove it from the back
OPEN ME UP I really appreciate you taking time to reply.
Can i just use oil instead? Not sure what oil to use? Someone said use WD40. But isn't WD40 a degreaser?
Please advise.
Thank you!
thanks for your support
This is a completly different V7 head from the one I have
yes it is since it depends wherer you buy it and what you buy it with. here is the newer version of the video
ua-cam.com/video/sBCmG7KGvss/v-deo.html
India in maharashtra spare parts not available
Only got as far as the screw to take the motor out that thing will not come off 😢
I accidentally washed the whole thing with a water hose. Leaving it out to dry for 24 hours now. I’m so worried that I’ve spoil the damn thing!! HELPPPPPPP
it is probably not dry yet. if you want, you can open it up to dry it out properly. or as less remove a few things so it dries better.
and V6 ;)
Ma che complicazione...
The big torx is a 15, not 10 ;)
thanks for your help. honestly i dont remember as i have my set infront of me and just use whatever fits.
Maybe it changes by the model?
I have v10 and just used tx7 & tx10. Philips the first i found
The damn hose part disintegrated
you clearly had a good run. you can but a replacement i believe on ebay.
Change the name of this video, v11 has different head..
i have the dc59 to the v15 and can tell you this came from my v11. But then depending which model you purchase and where you live, you will receive something different
🇱🇦
go to here
What a horrible design. That motor pipe at 8:36 cannot be removed unless you literally tear everything down cables and all. Mine is full of tangled hair but I cannot remove them because of this. Never buying Dyson again.
The white wire on mine broke where the head swivels left-right. How do I pop off that red clip so I can run a new wire??
there are screw on it. so turn it around and look for it there are 2 where the unit connects to the stick
Thank you very much for the video.
The fluffy head didn’t spin around so I had to take it completely apart to get all the hair out and twine. Now it works perfectly and you save me £65
thanks for your support
omg 10 months ago, heads were £25, am I wrong?