So I watched too many Dyson videos to count. My direct drive motor would only spin without the brush connected. I needed to take the motor off at the wiring end and do it without breaking the darn thing and could only get it back together watching this video. I wish you removed the motor all the way to the end where the wires connected but you got me far enough to figure it out! Thanks! Dyson store tried to sell me another direct drive cleaner head. My Dyson is only 3 years old and it appears a piece in the side where the wires connect seem to have melted near the teeth and caused it to jam, I pried it out and now it works. I hope it lasts a few more months. Thanks again!
Very instructive, and he rightly shows there is some maneuvering and futzing around to get it back together. I watched to see what length of screw went where in reassembling.
Come on Guys 20k+ views and only 96 likes? This is a really handy video, it helped me with the 2 hidden screws and saved me from figuring out the rest afterwards. Do 'OPEN ME UP' a favour and Like , like like!
So far so good with this vacuum. ua-cam.com/users/postUgkx8ISPQRRAfpAaX4msGjyodObTBnlj4T5g I was a little concerned to find it seems to be all plastic, but the reviews were good, so I'm hoping for the best. Very easy to assemble Recommened, and only attachments I've used so far work well, and are easy to use. Doing a good job on the new carpet in my bedrooms and stairs. Works well on the hardwood on my main floor too. Reasonable weight and cord length. I already knew from an earlier review that it wouldn't fit under furniture, but I can use my Eufy for that, so no problem - the high traffic areas that need a stronger suction was really what I bought this for. If it continues as it's started, it will be a good buy and well worth the money. I have had two Shark Rocket stick vacs in the past that are super easy to use, but the motors just don't last well, even with scrupulous cleaning of the filters. I'm hoping for better with this Bissell.
Thanks, this really helped me save $119 all I needed to do was disassemble the cleaner head to take a broken thin piece of plastic out near motor to get the brush to roll freely again. I was about to destroy the thing because it was so hard to put back in place.
THANK YOU KIND AUSSIE FELLA! I found a V8 Absolute in a bin that was never maintained, but nonetheless was completely functional! Your guide helped me clean off years of neglect and now I have a perfectly working $450 Dyson Vac! THANK YOUUUUU!
Thank you for a very informative video. I noticed my V10 was a bit clogged up so thought it about time I cleaned it. It's now spotless, so thanks again.
Thanks so much. After accidentally vacuuming dog poo :( I washed out the head and it would run for a bit then stop. After pulling apart, the bearing at the left had siezed, so I took off the bearing seal, sprayed with CRC and turned the bearing around a bit. Freed it up and now all working!
Thank you for this video. I wanted to take it apart to clean it, but after I saw this video I changed my mind 😅😅, so many screws in different sizes... No way.
Thanks, great video, was able to find a broken wire inside the ball joint with a continuity test and soldering in a new piece of wire saved me buying a complete floor cleaning head at £62 - Thanks again 👍
Hi, seem to have same problem how did you find this broken wire, did you dismantle the motor as the 2 wire have no visible contact but are sealed inside via the opposite side to the drive rotor
Merci, demain je me mets au travail pour réparer la brosse douce de mon V8 absolut. Thank you, tomorrow I get to work fixing the soft brush on my V8 absolut
Great video, except I need to replace the broken ball joint half and i have no idea how to remove the wires from the motor and replace with the new ball joint (which comes with pretty long wires). Do you have any videos for this? I got half way through :(
nope. i have not open that part as hardly anyone ask for it. can you please watch the video and tell me at what timei can see the item you need help with so i can have a look
This is a great guide - very thorough, and at a pace conducive to understanding. Thank you! I’ve had to pull mine apart to clear a length of wire that may or may not be from the head itself. It resembles a segment of guitar string and its length about equals the circumference of the brush. Does this belong in my power head? If so, where? Thanks again.
I ended up figuring it out on my own. There's a series of tabs and small screws that hold the gearbox and motor in. The bearing is secured with a spring clip, and the whole thing presses together tight with a double o-ring seal. Added special grease to the planetary gearbox and it runs much better. Better suction, had loose gaskets everywhere. Considering making my own video demonstration for it.
Have you done one for the actual flexible joint, took mine apart but the red and black wires had broken so I need to solder them but unsure as to how these wires as they have broken after the “Y” style wiring groves so not sure how they are fitted
Can you show how to uninstall and reinstall the 2 small roller wheels at the front of the head. No one seems to cover this and its a problem I have since dog fur gets stuck in them. I'm sure anyone else with pets will have this same issue eventually, but no one seems to show how to deal with this.
sorry about that. it is simple just use a screw driver and pry it out. i have tried it myself just now. please note it is a bit hard also you need to pry out the side where you can see the metal stick more. after that it comes out diagonally
Thank you for a great video. Can you explain when you take the motor out and clean it with a hose out the back. What is it you are using? Compressed are or a water hose to wash it? Also, should you use any lubrication on any of the roller bearings?
i just use my normal gardening hose, you will probably need something to rub it as the dirt sticks. you dont need any oils or lub since it origianlly doesnt come with any also this is not a car or something advance. as long you clean it properly it will work like new.
@@OpenMeUpTec why do you have to remove all of the screws in the shaft/round wheel section (the beginning of the video)? Can you not take off just the clear part from the top and bottom screws to clean it out or is there something that is blocked if you don’t do the first part?
Thanks for the video. I didn’t have to do all these operations cause my V7 Animal motorhead wasn’t too dirty. But what I discovered removing the blue cilinder of the brush was that the grey stick under it (the motor, actually) has a cracked piece. I went to the vendors cause the vacuum cleaner is still covered by an extended purchase guarantee and they rejected my claim on the ground that the brush is an expandable piece and therefore not covered by the extended purchase guarantee. Has anybody else faced a similar problem? The only solution seems to be buying a new brush…
@@OpenMeUpTec thank you very much for the quick reply. Dyson Romania offers a warranty of only 24 months, which is over (it’s the 3rd year since I’ve got it). So probably I can’t benefit of any replacement, but will have to buy a new Direct Drive Head…. Though it doesn’t seem right to use it for only 2 1/2 years, to take very good care of it, and after such a short period to have to spend another 80 EUR for a new head.
I need to replace that direct drive motor, what you didn’t show is where the 2 wires lead to and how to access them to disconnect them..can you please help
This is such a nightmare and for the price Dyson need to be ashamed of themselves, never again!! How come sound stopped on reassembling? or did this only happen to me
i show you how to reassemble it but dont talk you through it since i already talked you through it at the start . you should be able to reassemble it without me explaining stuff
@@OpenMeUpTec when ur ready, there's only one person on youtube that I've found that has managed it and he was using a screw driver to lever off the shroud. I tried it and it seemed like I would damage it so left it alone. thanks for replying
@@mgbgth5097 yes i was about to provide you his video but he went to far. even though i understand how to remove it i will not go that far. i will show you the simple parts and get you to the part that matter.
On mine it looks like there's a good amount of hair that got into the end of the motor and I didn't see in the video that you kept that part intact, is there a way to remove the cap of the motor head so that you can clean underneath (where you see the spring). My head spins for a few seconds then stops, I cleaned everything I could but the only place that would still be untouched is near the spring.
I've tried many different sizes of screwdriver and the 3 front ones that appear at 4:35 won't move. Nothing fits, nothing moves them. It's as if they were glued to it with something crazy strong. I've tried precision tools, electric driver, hand driver. They won't move. Please any advice?
i am not certain which part you are asking about. can you please watch the video and tell me at what time this part shows up so i can understand what you are looking at and provide you a correct answer.
I need some help please. I’ve got a Dyson v7 complete and I dismantle the floor brush. Now I’m unable to reassemble it because a piece of plastic is in the way , can you help me please.
can you watch the video and tell me at what time i can see this plastic cover. you should be able to disassemble everythin with a phillips and a torx T8 screw
Can you recommend of an international website that sells small parts for the dyson head. In my case the plastic thingy that holds the 2 wheels is broke and I'm looking where I can buy it
sorry i didnt do any instructions for the reassembly. but i have corrected that in my newer video as many people have asked. in you look at my channel you will see the updated video
@@BrodyMcBain i dont know how to anser this question since i have not remove that part. but you have to remove everything else that remains. the motor can be disassemble further take the motor and plastic housing apart
Mine was stopping intermittently, I opened it up, I found out that the black wire is cut off from the base, since it been more than 2 years of purchase, Dyson is not doing anything. They insist that I need to buy new head. Someone please tell me there is a solution to my problem
So I watched too many Dyson videos to count. My direct drive motor would only spin without the brush connected. I needed to take the motor off at the wiring end and do it without breaking the darn thing and could only get it back together watching this video. I wish you removed the motor all the way to the end where the wires connected but you got me far enough to figure it out! Thanks! Dyson store tried to sell me another direct drive cleaner head. My Dyson is only 3 years old and it appears a piece in the side where the wires connect seem to have melted near the teeth and caused it to jam, I pried it out and now it works. I hope it lasts a few more months. Thanks again!
thanks for your support
Very instructive, and he rightly shows there is some maneuvering and futzing around to get it back together. I watched to see what length of screw went where in reassembling.
thanks for your support
Come on Guys 20k+ views and only 96 likes? This is a really handy video, it helped me with the 2 hidden screws and saved me from figuring out the rest afterwards. Do 'OPEN ME UP' a favour and Like , like like!
thanks for your support.
So far so good with this vacuum. ua-cam.com/users/postUgkx8ISPQRRAfpAaX4msGjyodObTBnlj4T5g I was a little concerned to find it seems to be all plastic, but the reviews were good, so I'm hoping for the best. Very easy to assemble Recommened, and only attachments I've used so far work well, and are easy to use. Doing a good job on the new carpet in my bedrooms and stairs. Works well on the hardwood on my main floor too. Reasonable weight and cord length. I already knew from an earlier review that it wouldn't fit under furniture, but I can use my Eufy for that, so no problem - the high traffic areas that need a stronger suction was really what I bought this for. If it continues as it's started, it will be a good buy and well worth the money. I have had two Shark Rocket stick vacs in the past that are super easy to use, but the motors just don't last well, even with scrupulous cleaning of the filters. I'm hoping for better with this Bissell.
Thanks, this really helped me save $119 all I needed to do was disassemble the cleaner head to take a broken thin piece of plastic out near motor to get the brush to roll freely again. I was about to destroy the thing because it was so hard to put back in place.
thanks for your support. happy to know i was able to help you
THANK YOU KIND AUSSIE FELLA! I found a V8 Absolute in a bin that was never maintained, but nonetheless was completely functional! Your guide helped me clean off years of neglect and now I have a perfectly working $450 Dyson Vac! THANK YOUUUUU!
thanks for your support
Thanks a lot! I didn't even know anymore how well the V10 could perform. Now it's back to its former performance. Great video!
You helped me fix my motor head and save $137. Many thanks
Thank you for a very informative video.
I noticed my V10 was a bit clogged up so thought it about time I cleaned it.
It's now spotless, so thanks again.
Ah, it's always the little screw hidden underneath the sticker! Thanks for your help friend and the great video.
thanks for your support
Thanks so much. After accidentally vacuuming dog poo :( I washed out the head and it would run for a bit then stop. After pulling apart, the bearing at the left had siezed, so I took off the bearing seal, sprayed with CRC and turned the bearing around a bit. Freed it up and now all working!
thanks for your support
Great video, accurate description and saved me a lot of stress when disassembling my cleaner head. Thank you.
thanks for your support
Thank you for this video. I wanted to take it apart to clean it, but after I saw this video I changed my mind 😅😅, so many screws in different sizes... No way.
thats the purpose of the video to help you with doing that job
Great demo! Saved me £60 on a new drive head. Many thanks
thanks for your support
excellent video - noted no audio on the reassembly section (but I put mine back together no problems at all)
yes it is supposed to be that way. i assume if you heard how to remove it you should know how to put it together without my voice.
Thanks, great video, was able to find a broken wire inside the ball joint with a continuity test and soldering in a new piece of wire saved me buying a complete floor cleaning head at £62 - Thanks again 👍
thanks for your support
Hi, seem to have same problem how did you find this broken wire, did you dismantle the motor as the 2 wire have no visible contact but are sealed inside via the opposite side to the drive rotor
great video, helped me a lot taking apart the Dyson vacuum head. thanks again for the video
thanks for you help
Very helpful! Thank you. I followed this and managed to fix the head of my Dyson which had gotten jammed.
this is a great tutorial, I was able to properly clean the brush . Keep it up !
thanks for your support
Thank you so much for this! Really useful guide to take the head apart for deep cleaning. Liked and subscribed!
thanks for your support
You're doing Gods work, thank you
thanks for your support
Thanks mate, hubby just fixed my vacuum head after pulling it apart, think there was something stuck in there stopping the roller from spinning😍❤😁
happens now and then.
Thanks so much for making this video! It saved me a lot of time, disassembling and cleaning a Dyson V8 Absolute.
thanks for your support
thanks for your support
Super helpful video! It could stand to have the volume increased a bit so I could hear what he's saying though.
thanks for your support
Thank you for your very detailed disassembly video!
Well done!😊
Ho pulito la aspirapolvere con una pezza adesso la spazzola funziona ad intermittenza cosa può essere successo
Thank you! I took mine apart to clean and couldn't remember how the wires went ...
thanks for your suport
Thanks you I don’t remember the way of cable , now it’s good thanks
Thank you! Could not figure out how to get off that clear plastic piece!
Very informative, pity you didn't show how to dismantle the knuckle as I need to replace the brush bar motor.
Fantastic video
thanks for your support
Absolutely brilliant thank you very much. Didn't know you could dismantle it all.
quiet a bit of effort to remove and clean everything.
@@OpenMeUpTec It's perfect to give it the once over thorough clean, when you buy it grubby second hand.
@@rukruk6289 i been doing it once a month and it is getting annoying now as it requires so much effort
But how do you remove the spindle assy that the brush roller fits over?. That's the bit no-one shows.
You would think that a company as good as dyson would have smarter design for maintenance. This is quite surprising.
Everything is said. Good job and many thanks.
thanks for your support
Great and clear demonstration. Thankyou
thanks for your support
Merci, demain je me mets au travail pour réparer la brosse douce de mon V8 absolut.
Thank you, tomorrow I get to work fixing the soft brush on my V8 absolut
can you please translate that to english so i can assist you
My brush won’t turn…I got the other brush head unit to work again…..I’ll have to do this disassembly and see if can get it to work
Gracias por el vídeo, ahora probaré si puedo hacer funcionar mi cepillo
can you please translate that to english so i can assist you
Thank you so much!
You did a great tutorial, very usefull.
thanks for your support
Great video, except I need to replace the broken ball joint half and i have no idea how to remove the wires from the motor and replace with the new ball joint (which comes with pretty long wires). Do you have any videos for this? I got half way through :(
nope. i have not open that part as hardly anyone ask for it. can you please watch the video and tell me at what timei can see the item you need help with so i can have a look
Thank you. Very helpful.
Buy the Wife one for her Birthday. When it breaks down watch her unscrewing her Dyson.😅
This is a great guide - very thorough, and at a pace conducive to understanding. Thank you!
I’ve had to pull mine apart to clear a length of wire that may or may not be from the head itself. It resembles a segment of guitar string and its length about equals the circumference of the brush. Does this belong in my power head? If so, where?
Thanks again.
You will need to provide me with a picture for me to see. From your description seems like trash you picked up while cleaning
Thanks mate.
How do you access the brushed dc motor within the grey plastic bar? I've never seen a tutorial explaining this particular breakdown step
since only special people would need to get to the motor i didnt show it in the video as most normal people dont need access to it to clean
I ended up figuring it out on my own. There's a series of tabs and small screws that hold the gearbox and motor in. The bearing is secured with a spring clip, and the whole thing presses together tight with a double o-ring seal. Added special grease to the planetary gearbox and it runs much better. Better suction, had loose gaskets everywhere. Considering making my own video demonstration for it.
Best Dyson head repair video ever!. What size torx screws are those? T8 ?
thanks for your support. not sure i think it is t6 or t8. normally i have the whole torx set infront of me
Thanks! Audio is corrupted after 10m35s, though :(
thanks for your support. nope it is not. i assume you dont need sound so gave no instructions at that point onwards since i previously explain it.
great video thx
Thanks chief. Much appreciated.
thanks for your support
Thank you so much, that’s so helpful
thanks for your support
Pretty well done but I had no audio for the entire reassembly. Is that my system or the video?
i didnt put audio. in my new video i have audio for the reassembly
👍🏼, very helpful, thanks!
Thank you!!
Thanks bro. I ran over a banana my brother left on the ground haha
thanks for your support
Thanks for this, cleaned it up all nicely :)
thanks for your support
Have you done one for the actual flexible joint, took mine apart but the red and black wires had broken so I need to solder them but unsure as to how these wires as they have broken after the “Y” style wiring groves so not sure how they are fitted
Thanks bro you saved the day thank you
Thank you, very useful demo.
thanks for your support
thank you. this was so helpful !
thanks for your support
Can you show how to uninstall and reinstall the 2 small roller wheels at the front of the head. No one seems to cover this and its a problem I have since dog fur gets stuck in them. I'm sure anyone else with pets will have this same issue eventually, but no one seems to show how to deal with this.
sorry about that. it is simple just use a screw driver and pry it out. i have tried it myself just now. please note it is a bit hard also you need to pry out the side where you can see the metal stick more. after that it comes out diagonally
Great video! Thank you.
thanks for your support
Hi, thanks for the guide, can you share what screwdrivers you used for this? thanks
Hi did you clean the motor with water?
Great Video. Please tell me where you buy your screwdriver set.
i got mines on ebay but you can buy it from whereever. just search up 35 in 1 or something like that and it will come up
My brush does not "just come out". It is stuck. Only the little panel came off. Less than a year old, really disappointed with Dyson.
Thank you for a great video. Can you explain when you take the motor out and clean it with a hose out the back. What is it you are using? Compressed are or a water hose to wash it?
Also, should you use any lubrication on any of the roller bearings?
i just use my normal gardening hose, you will probably need something to rub it as the dirt sticks. you dont need any oils or lub since it origianlly doesnt come with any also this is not a car or something advance. as long you clean it properly it will work like new.
@@OpenMeUpTec why do you have to remove all of the screws in the shaft/round wheel section (the beginning of the video)? Can you not take off just the clear part from the top and bottom screws to clean it out or is there something that is blocked if you don’t do the first part?
@@marktaylor9616 nope. thats the order that you need to remove the stuff or else you can get to the next part. you can try it
Great and very useful thanks
Sound keeps dropping out though ??
sonund should be fine. if there is nothing to say there is no sound. please note i record the video then voice over it
Thanks for the video. I didn’t have to do all these operations cause my V7 Animal motorhead wasn’t too dirty. But what I discovered removing the blue cilinder of the brush was that the grey stick under it (the motor, actually) has a cracked piece. I went to the vendors cause the vacuum cleaner is still covered by an extended purchase guarantee and they rejected my claim on the ground that the brush is an expandable piece and therefore not covered by the extended purchase guarantee. Has anybody else faced a similar problem? The only solution seems to be buying a new brush…
i dont know who you purchase it from. if you contact dyson they will replace it for you if it is still under warranty
@@OpenMeUpTec thank you very much for the quick reply. Dyson Romania offers a warranty of only 24 months, which is over (it’s the 3rd year since I’ve got it). So probably I can’t benefit of any replacement, but will have to buy a new Direct Drive Head…. Though it doesn’t seem right to use it for only 2 1/2 years, to take very good care of it, and after such a short period to have to spend another 80 EUR for a new head.
Really good video, but after the minute 10:37 the audio doesn’t work.
please watch my newer video on my channel. it has audio for the reassembly
I need to replace that direct drive motor, what you didn’t show is where the 2 wires lead to and how to access them to disconnect them..can you please help
This is such a nightmare and for the price Dyson need to be ashamed of themselves, never again!! How come sound stopped on reassembling? or did this only happen to me
i show you how to reassemble it but dont talk you through it since i already talked you through it at the start . you should be able to reassemble it without me explaining stuff
Sehr gut erklärt, thank you...
sorry dont understand. but thanks for your suport
Turn the volume up
Lifesaver
thanks for your support
can you do a vid on strip down of dyson V10 thks. your vids on the motorised heads are brilliant
you want to disassemble the vacuum itself. if thats the case i am happy to create a video for that. it will be available after 7 days
@@OpenMeUpTec fantastic. I have three pugs and I clean the filter regulary but I still get dog smells from it. I want to clean the cyclones thank you
@@mgbgth5097 sorry busy the past few days and have not been able to make the video. i will need another week to do so. i apologies
@@OpenMeUpTec when ur ready, there's only one person on youtube that I've found that has managed it and he was using a screw driver to lever off the shroud. I tried it and it seemed like I would damage it so left it alone. thanks for replying
@@mgbgth5097 yes i was about to provide you his video but he went to far. even though i understand how to remove it i will not go that far. i will show you the simple parts and get you to the part that matter.
The locking cap at the end of the roller, how does it come of, do I just pulling of
yes just put it off. if you have never taken it off for a long time it gets stuck
@@OpenMeUpTec thank you
On mine it looks like there's a good amount of hair that got into the end of the motor and I didn't see in the video that you kept that part intact, is there a way to remove the cap of the motor head so that you can clean underneath (where you see the spring). My head spins for a few seconds then stops, I cleaned everything I could but the only place that would still be untouched is near the spring.
can you watch the video and tell me what time it shows up so i can provide you a proper solution
thx 4 posting
thanks for your support
Thank you man! I think, must buy new one.👍
if your head is faulty call dyson and they will replace it for you for free if you still have warranty
@@OpenMeUpTec No, it work perfectly, but was full of shit. I opened it and wash with dish-wash machine. Now it shine like new!
@@vistr1693 i see, i thought you were saying it is dead and you needed a new one. it is amazing how much difference it makes just cleaning it.
I've tried many different sizes of screwdriver and the 3 front ones that appear at 4:35 won't move. Nothing fits, nothing moves them. It's as if they were glued to it with something crazy strong.
I've tried precision tools, electric driver, hand driver. They won't move. Please any advice?
it is hard. if you watch the video i needed something to assit me
my motor that turns the brush is frozen up. how can i unfreeze it?
you have to open it up to have a look to see whats wrong
Much appreciated
thanks for your support
Can you remove the rubber cap on the backside, that you used the flatthead for, without taking any screws out?
i am not certain which part you are asking about. can you please watch the video and tell me at what time this part shows up so i can understand what you are looking at and provide you a correct answer.
@@OpenMeUpTec At 5:40 :)
@@DudexNOR nope you can just remove it by itself
Nice! I washed the whole head, now the rollers wont spin...Do you think its dead?
disassemble it and dry it
I can’t get the first bit even undone
How to open the motor,my motor was jammed
I need some help please. I’ve got a Dyson v7 complete and I dismantle the floor brush. Now I’m unable to reassemble it because a piece of plastic is in the way , can you help me please.
please watch the video and tell me at what time does the piece of plastic show up
Hi! What type of screwdriver do you use?
t8 t10 and phillips
It’s BS that Dyson make it so hard to clean a vacuum.
Never gonna buy another one ever again.
it is easier than any other vacuum. some other brands dont even provide you access to clean the head so yea. as least you can disassemble this
Can you tell me what screw size do I need to open the plastic cover?
can you watch the video and tell me at what time i can see this plastic cover. you should be able to disassemble everythin with a phillips and a torx T8 screw
Can you recommend of an international website that sells small parts for the dyson head. In my case the plastic thingy that holds the 2 wheels is broke and I'm looking where I can buy it
sorry i am unable to help you. the head cost $100AUD therefore it is hard to find parts since it is cheap.
What scew heads used
watch the newer version of the video on my channel i show you what screw to use and it has more details
Great ive dismantled it and now cant re assemble it
Its in the bin !!!!
After the ad, the audio disappears
sorry i didnt do any instructions for the reassembly. but i have corrected that in my newer video as many people have asked. in you look at my channel you will see the updated video
I have just found your channel and I hope you are doing well.
thanks for our support. dont know about the doing well part though
every video stops right at the part i need. cleaning the bearings
Can you tell us where to buy your screwdrivers, please?
i got mines on ebay but basically everywhere online has it
@@OpenMeUpTec thank you so much.
I think the spring on the motor is loose on mine, how do I access it?
can you watch the video and tell me at what time the spirng part shows up so i understand what you are talking about
@@OpenMeUpTec 17:44 to the right of the shaft. My one seems to be jammed or something.
@@BrodyMcBain i dont know how to anser this question since i have not remove that part. but you have to remove everything else that remains. the motor can be disassemble further take the motor and plastic housing apart
Mine doesn’t have that slit on the side. I have a v11
you need to watch the other video i have about the other head. ua-cam.com/video/-qZAngaJ3Io/v-deo.html
What tool gets those star shaped screws out?
they are called torx screws. you can buy a set from ebay for like $15AUD
Mine was stopping intermittently, I opened it up, I found out that the black wire is cut off from the base, since it been more than 2 years of purchase, Dyson is not doing anything. They insist that I need to buy new head. Someone please tell me there is a solution to my problem
you need to reconnect the wire and it should work. i assume you dont understand this since you are asking me. otherwise you have to buy another head.
OPEN ME UP yes it needs to be reconnected, but it’s cut off from the very end, I can’t reattach