RETAIL UPDATE! ⚙️ Re-Specialized Program 🛠️ That's It For Specialized Bikes?
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- Опубліковано 5 лют 2025
- 1 Million Free Services of the world's 20 thousand shops = 50 services that day. Does Specialized Bike have 20k participating locations? NOPE!
⚙️ Re-Specialized Programy ⚙️ Is these free adjustments just a bate and switch? Are IBD Dealers on Board?:
• As The Wheel Turns, So...
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As The Wheel Turns, So Do The Days of Our Rides. This series is my reflection on current events in the industry and consumer perspective. With my 30 years in the business, I try to give a better understanding and some added context to today's topics. Let's have a look.
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My passion for bikes started when my parents opened a shop in the 1980s called Parker Bikes (we were located in Parker, Colorado). My love for cycling has continued since then, in my work and with my hobbies of road cycling and mountain biking. After my parents’ shop closed, I worked for other bike shops (including Lee’s Cyclery in Fort Collins), where I built and sold bikes, fixed and tuned up bikes, and managed inventory.
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Enjoyed the Show! Interesting talking piece. Must say you did an excellent job with the lighting for the video. It made for a great presentation.
Thanks! I'm just a bike mechanic making UA-cam Videos, so I'm always looking to improve the experience for you all. Lighting, Sound, Scripts/Topics-at some point, this will support itself, and then I'll have time to produce and improve even more. Little-known fact: I come from an art background and just can't wait to dive into that talent. But I have to balance my time in the meantime to ensure I'm providing an income for my family. Thanks for watching and pointing out my successes!
Good stuff Justin! Here in Canada if you visit a Trek official store and purchase something, a few weeks later you'll receive a $20 coupon via email for in-store purchases only. If you think of this strategy, it is as if they'd be expecting you to go to the shop every month...kinda unrealistic. But right now, combined with all the clearance stuff they have (especially in-store where you can see-before-you-buy) I must admit it is an effective marketing campaign...or at least for me. I keep going over and over 🤷
Stock up! Those prices will go back up when the inventory correction kicks in.
Same comment as others. Ive been a Honda auto tech for 34 years. Some shops have good intentions. Corporate doesnt care about your safety. The whole goal is to get people thru the door. When you work at a dealer there is a "free" 100 point check. Trust me the big boss doesn't care about you or your care. Its basically a what can we sell today check. Independent shops will do these because they actually care. Ive seen them for vets, fire fighters etc.
Great points, thanks for watching.
Thanks for the information. I live just outside of Portland Oregon. When I checked Specialized website for the nearest stores it came up with three located near or in Vancouver British Columbia (Canada) and two in Spokane Washington. A six-hour drive and the 3 in BC require a passport to visit. Since I do most of my own wrenching and I regularly check over my bikes and lube the chains I don't need this free service. So there offering something that the majority of bike owners will not be able to take advantage of.
Thanks for sharing!
I miss PERFORMANCE BIKE .... Enjoyed de-stressing there after work ....Great sales items all the time ....
Automotive industry has been doing this for years you go to a tuneup station for an oil change which includes a free 10 point check where after the oil change your told you need a $500 break job😀
Yep, that's where the shop fees came from.
That Allez in the background is one of the great production bikes of all time.
With Columbus tubing, it is one sweet ride.
They're definitely trying to get people into the store to wrangle up enough service business to keep their staff employed for the rest of the year. Looks like they won't be doing any free carbon repair on my cracked Tarmac BB shell, lol! The frame makes for nice wall art, though...
Look for that upsell to a new bike as well. It's a common practice if the bike is over 5 years old.
Specialized isn't into giving anything away for free, well I'll know for a fact some of their former employees will think other, many of these former employees hated the way Specialized was being operated from sales people to warehouse personal, when having a shop way back in the 80's there in the U.S. non authorized bicycle shops were able to purchaser components but not bicycles so every now and then I would purchase some goodies from them and at that time we were able to purchase Specialized branded product as well. I once placed an order for a Specialized hub set and straight out of the box the rear hub was with a crack, so I sent them back, anyway replacement hubs arrived within a HUGE wheel / tire box within was a bundle of 10 tires along with a bunch of other stuff, so I called my contact over there thinking that I was sent an order that was ment for different shop, my contact replied no biggie this was not a mistake we did this on purpose, I then replied no I need to send this other stuff back, he then said, keep it as a present and that was it.
Thanks for sharing. That's when the industry had less ego and more style. (as my dad would say)
"New Coke": remember when Bill Cosby promised us that "he liked it better"?
Riiight....
That puts me back! 80's marketing.
Need to focus on customer service just that simple!
I'm sure Specialized plans to prominently place HALO road and mountain bikes in the shop as you push your inferior death trap on two-wheels in for free service 🙄
It's going to be interesting day, I'm sure.
I about spit out my coffee at the mention of this ONE MILLION bike “free service” offer being a ONE DAY event! That’s just absurd and laughable, at least make it like a month long promotion in an effort to get more folks to dust off their bikes.
ONE DAY.. why even bother, LOL
Right!?!? It's just an eye candy number.
The difference in the warehouses, both Ohio and Salt Lake is that before, they were leasing space... Now, they own the warehouses. Same when they bought the pearl izumi building. That purchase allowed them to drop four nearby leases and move that region's employees to a space that is shared.
So there is some strong, positive news. 😉
Good to know, thanks for sharing.
Independent dealers should post posters of this event near all the homeless communities, and they’ll never run this crap again.
I pray that the cycling industry doesn't have another year like 2024 when 2025 happens. We have had about a 50% failure (bankruptcy, closed, mothballed, downsized, etc) in eastern Idaho in 2024 so far.
It's been a rough one. I'm hoping for the best and to see if some shining light exists.
@@IKnowAGuyBicycles my local 🚲 shop owner explained the feedback loop that we are experiencing in the 🚲 industry. Shop X goes out of business, and their inventory gets dumped into an already oversaturated 🚲 market, thus lowering 🚲 prices while dumping 🚲🚲🚲🚲🚲 on a customer base without funds or need to buy another 🚲. This 🚲 market stress on the local 🚲 shops that have already had a 50% bankruptcy rate drives Shop Y into bankruptcy, which means more 🚲 inventory into a super saturated market. Then the cycle continues with Shop Z, wash, lather, repeat until the surviving local 🚲 shops offer effectively ten used 🚲 and are doing repairs full time like you and the 🚲 Farmer. It's intellectually quite scary and for those in the death spiral it's probably terrifying. If fuel prices spike to $10 per gallon, we can expect a surge in carpooling and utilitarian 🚲 cycling. This combined with the rash of professional cyclists dying early, likely due to performance enhancing drugs, and rampant cheating, will kill the 🚲 races, leaving them only to the top 1%, like it was polo. This looks bad and might get worse.
@@IKnowAGuyBicycles my mild reply that had nothing rude or political was apparently automatically deleted. 💔
Meanwhile here I am waiting for Specialized to go direct to consumer. I waited TWO MONTHS for a replacement fork because the local dealer couldn't even keep up with their paid servicing bikes and just forgot about my fork over and over. Good luck if you live anywhere outside the US. It's sad because I really like their bikes, but considering now Trek because they actually sell bike parts on their website.
That’s a bummer, hopefully Trek will work out better.
A car dealer set me a coupon for a free tire rotation, along with some other super duper deals. I tried to claim the free tire rotation at the time the car had a warranty repair done. The service manager tried about three different techniques to not honor to free tire rotation his dealership sponsored. Free is not usually free. People shouldn't waste their time on the free bike tune-up at Specialized, they'd be better off spending time watching a few "I know a guy bike videos".
Thanks for the plug. Very valid point.
I bet it's a ploy to get old bikes in, give a big repair order and offer I highly discounted (and highly overstocked) bike instead...not a ploy for service departments they need to sell bikes and are willing to advertise "free labor" (carnal sin) to do so.
Ho, Snap! I forgot about the upsell to new bikes. That, in my experience, has mostly backfired and pissed off the customer.
@@IKnowAGuyBicycles That's not going to go over well. I live in a city of 500K with about 30 shops all trying real hard to stay afloat. Upselling is only done IF the shop knows the person and is done mostly as a joke. They don't try it to me as they know my financial situation and what I can afford.
I have to work that day so this excludes me. Thanks Specialized, next time I'll buy a TREK.
People just love waiting in line for scams. Then these same people boast about it! Rinse, repeat.
Does this mean Trek will put the brakes on my bike that were advertised, instead of the Covid excuse crap that came with it. Sounds like just an upsell ploy to me, get people through the door, have look see and tell you this, that and the other thing needs replacing.
Trek makes junk. Internal headset cable routing on entry level bikes. Cheap components on $1000 bikes. They have personally taken $2500+ of my labor commission due to fixing new bikes for free. It's honestly BS.
Over and over again I hear how bicycle shops are having a rough go of it. So I go out on the local bike trail for exercise. What do I see? People walking, powered scooters, those one wheeled things people surf on, some old school bicycles and a whole lot of electric bicycles. Could the vast influx of these Chinese electric bicycles be what is really the cause of all these bicycle shops angst? It will soon be over 2 years since the worst of Covid. Is Covid still to blame for oversupply?
Amazon, direct to consumer and other online shopping was already presenting challenges to local bike shops long before COVID. The overstock and current lack of demand just magnified the issues exponentially. Maybe consumer confidence will increase post election, who knows?
Specialized, Trek, Giant, etc. just sat on their hands and watched a bunch of low priced Ebike brands come in and eat their lunch. That said, I do believe most Ebikes are replacing cars, not traditional bikes. At any rate, people that want a throttle aren't buying high end, I wouldn't either. Rather just get a used 200cc enduro motorcycle for a few grand.
then add in OVERPRICED new bikes....the industry needs a correction
Great points! Thanks for watching.
i like how bike prices haven't dropped, but they put "on sale" next to the price trying to fool everyone LOL
Right!?! $1,500 off a bike and it's still over 5k. It's still $5,000!
Just Reading the press release gave me a headache, Specialized needs to hire someone who can use correct grammar.
It basically reads: Don't expect anything for free in their word salad.
Incycle is also owned by specialized per my local Incycle store.
All of the Incycle locations are owned by Specialized. Not sure why they are hiding behind shop names and just not putting it out there.
Sometimes it's hard to listen to you, everything you say seems negative lately. I would like to hear some positive stories about cycling.
You are right. We need to look at the positive more. It's out there; we just need to find it.
It's hard to find positivity in the cycling industry nowadays. Bike companies and most (not all) bike shops are hurting but aren't dong anything to help themselves. Bike prices are atrociously overpriced, quality has been abysmal, and 'service' fees are skyrocketing (to compensate for lack of bike sales) when work is done by clueless 17-year old high schoolers being paid the minimum wage.
My town in central MN (near the 'famous' Cuyuna mountain bike trail system) had 6-7 bike shops, but now it's down to just 3, with 1 or 2 likely to go out of business in the near term. Seems most of the bike saies are cateered toward the aging demograph buying e-bikes, crit racer wannabe pro, or the city slicker buying a $10-$15K bike just to look cool at the coffee shop and pose for attention-craving social media posts.
@@PatrickJohannes-os5bv Thanks for sharing. This seems to be the case in a lot of markets.
Sounds like a mechanic to me. The old salty mechanic, I am one. We see all the crap at base level.
Check out Hambini, lol!
At the price of specialized parts n bits it's just give a little to pull a lot scheme 😅
Specialized comes across kind of Dictatorial....to me ....Well you don't...Nice video of SPECIALIZED any how ....Mostly quality products and employees all theses years ....
Thanks for watching!