Karens ruining employees days in 10 second or less - REACTION
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- Опубліковано 11 кві 2024
- Karens ruining employees days in 10 second or less - REACTION
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Hey, it's Charlotte Dobre! Ready for some wild stories? Join me as we dive into the world of Karens, where customer service nightmares come true. Trust me, you won't believe some of the chaos these Karens cause for hardworking employees!
#karens #10secondsorless #karen #entitledkarens #karens #instantkarma #entitled #karensgoingwild #karenfreakout #entitledpeople #karensgettingowned #entitled #entitledparents #karens #freakout #publicfreakout #karensbeingkarens #karenmeme #choosingbeggars #reaction #charlottedobreio #react #reactionchannel #charlottedobre
Hi, I'm Charlotte Dobre. I'm an actor, reactor, singer and sometimes (not really) comedian. On this channel I do reactions, commentary and occasionally I make a joke or two. I love poking fun at social media, weddings, entitled people, tiktok and OF COURSE petty people. I upload daily, usually 7 days a week, unless life gets crazy or I get lazy. Come hang out, it's a good time.
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Edited By Kelly Paoli
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The full quote from Harry Selfridge is "The customer is always right, in matters of taste." It's ridiculous the service industry has to cater to these people that treat others so horribly.
In matters of taste and style possibly the most misquoted thing ever
When I was 18 I lived in Okinawa. In my town they would say ,"the customer is king."
But people were a lot more polite back then.
So it really doesn't apply to food.
💯
yeah, so if they want their ceiling yellow in purple stripes - it's their money. but it doesn't mean they can be rude or make unreasonable demands, like ordering a full meal 10 minutes before closing
Assault doesn’t require contact. Throwing those rocks WAS ASSAULT. Contact is battery.
💥yep!
Exactly!
Plus, making threats.
That must have been why he said he didn't care nothing about pressing charges. The police probably asked him if he wanted to press charges.
Bingo
The amount of hate in that mail tech’s eyes when she told that woman “You are NOTHING” would’ve made me LOSE IT on her
Yeah the tech was causing a scene over nothing
Yeah it was definitely racism
Kudos to the men repairing the A/C unit. They didn’t stoop to his level.
The repeated “stupid” tells me everything about that guy. He’s an eleven year old trapped in a fifty-five year old’s body.
I sorta wondered if he might have not been so exercized if the HVAC tech had paler skin.
The red face, the name calling, the belligerence and the yelling and absolute inability to comprehend reality makes me see alcohol involvement, Honestly.
From that first guy, I’d have gone “Ma’am, the restaurant’s closed, you’re not a customer, you’re trespassing. Time to go”
OOO Good one!
Or just let them sit there and not take their order until after the kitchen is gone. "Sorry, I cannot cook -- I'm not trained, and the kitchen staff are gone."
Threatening someone is a crime. Throwing the rock and saying he was going to find a way up there constitutes a threat.
😢🎉🎉🎉🎉🎉😮😅
Dead exotic birds in his trailer is probably why he got heated
That's a federal crime and it's illegal to have any exotic birds without a permit
If I were up on a roof and there was an angry person down below screaming at me, throwing rocks at me, and demanding I come down to where they are to leave.........shit, I'd stay up there too 😂
Right? Cuz imma go to jail
Yesterday I had to buy something from a store that closes at 8pm and I only managed to get there a few minutes before they closed but the door was still open so I tried my chance by asking if they're already closing or not and they replied that they're already closing. So I smiled and wished them a good night and they thanked me.
THAT'S HOW IT HAS TO BE.
I think if someone leaves a nasty review and goes back to that establishment- they should get denied service.
I agree
I work retail, and if someone giving us a hard time says the customer is always right I counter with we reserve the right to refuse service, have a good day, don't worry we'll put all these items back for you. I have heard customers call my team members every swear words, racial slurs, asked if they are dumb or stupid, those people get banned. We are here to serve not to be verbally abused. Do we make mistakes of course and we apologize and try to make it right, ws are only human. But some people think us making a mistake is their chance to belittle and verbally abuse us.😢
We do that at our family business. If they come in, we ask about the review. Usually it is settled over a conversation (which could have happened in the first place had they kept their cool and called us instead of writing it). Usually they take it down right then and there without us asking. We do ask if they want to keep using our business to please take down the 1 star negative review, because if it’s so bad here why are you trying to come back? Obviously it means the review is untrue.
I have only ever given 1 bad review and that was after they tried to blame the delivery driver. Every single thing in our order was wrong but it had our info on the receipt stapled to the bag. We weren’t rude, we assumed our order was mixed up with someone else’s and called to tell them and THEY were rude. Their response - in writing- to our review was super bitchy and honestly, it makes them look really bad. We had no problem just eating what was delivered, we literally told them that and said we were letting them know in case the people receiving our order expressed food allergies. My niece has severe food allergies so I’m pretty vigilant about that. I get what you’re saying though because I have no intention of eating there after that and wonder why someone would eat somewhere after taking the time to write a negative review.
I once overheard one of the baristas say to the other one "of course she wants the cheap coffee, what else could she afford?" In my country it's not a requirement to give a tip as that lady by law makes the same amount of money as I do (minimum wage no matter the university degrees and languages I may or may not have). This business isn't hers and the establishment also forbids to customers to leave tips. It's literally their job to serve me my beverage of choice. she is not in any way dependent on what my bill will be or satisfaction from the product. She chose war. And there is no minimum consumption either there. I left a bad review because she was deeply offensive
Karen's don't last long in Australia. We don't tolerate rude people and with the labour laws, hospitality workers don't have to tolerate rude entitled people and can refuse to serve them without fear of losing their job. It is fun to tell them that they will not be served unless they change their attitude.
We do have the right to refuse service here, too, but good luck finding a manager who will back you.
Good for Australia!
We could use that attitude in Britain.
We’re pathetic over here.
Another thing that Australia is better at than the US.
@@user-np2dp8ck4j We do use it here in the UK. Well in Scotland we do.
We (Australia) also pay a living wage so the servers are not dependent on rude people who don't tip them.
My son and I recently had a late afternoon appointment and decided we were going to try a nearby Thai restaurant afterward. We got there, and noticed the place was deserted. Turns out they closed at 7:30, and it was 7:25. The sweet lady up front was so apologetic and offered to let us order takeaway, but there was NO WAY we were going to insist that the kitchen stop cleanup and re-fire the grill just for us. It was a no-brainer for me, but the relief on the staff's faces was visible. I can't understand the lack of consideration some people have for others!
“The customer is always right, in matters of taste” is the complete quote
I understand why the technician did not leave the roof. As a technician, if you leave something half-done and an accident happens the technician goes to jail. Something half-done can cause a fire. So he cannot leave the section open or half-done.
The guy renting had no authority to tell him to leave, the technician has a contract with the landlord.
@@s.z.6200 agreed.
@@Yokasta913 Methinks he protests too much.... what's he hiding? Drugs maybe?
@@patricialong3492 Methinks it's something that would socially ruin him, but nothing illegal.
Methinks it's gay giggedy toys
The way I worded that is awful-
Thank you for confirming, I was thinking just that.
Nothing says more about a person's character than how they treat people in service industry jobs. No job is more or less important than another. All jobs are necessary. If people didn't have those jobs, then who would serve you on your special day out? It's not okay to ruin somebody's day because you were never taught manners or how to think of other people outside of yourself... The audacity!
For real! On dates, I always pay attention to how someone treats staff at the restaurant, bar, movie theater, or wherever we are at.
@@katie17330- This! I tell my child all the time: "Pay attention to how a person is when they drive or how they treat service people, because it is a huge indicator of how they will treat YOU when no one is looking"
Service jobs are not the lowest of the low...
I still feel horrible for going back one time and saying "Hey, I'm so sorry for bothering you, I can't have this cheese, is it okay if I get a different one?" Cause I ordered a completely different sandwich and I can't eat a cheese without getting sick but good god I wanted to take my own life after, I felt so fucking bad cause I've been there. I gave her a $20 tip after and apologized.
@@erroniousmcleese exactly! A fast way to see early if someone has narcissistic traits or is just a bad person. I will leave a man who is not nice to employees in supermarkets or restaurants
15:21 the CAREN act, or Caution Against Racially Exploitative Non-emergencies, is a proposed act that would criminalize racially motivated emergency calls. It isn’t in effect in a lot of places yet, but hopefully it will be soon!!
That is so cool, but also a lovely play on words. Like shout out to whoever made that acronym.
The woman was trespassing. Who do you think you're supposed to call when you have someone trespassing on private property, if not the police? 🙄
You don't get a free pass to trespass based on your race.
@jimmy_kirk she was asked to leave for no reason, and was getting the half done nails removed before doing so. The police were called for no reason. If she had been yelling or threatening violence, or even said she refused to leave, then that would be a good reason
@@naturalhabitat7310 It's private property, they don't need a reason to ask someone to leave, just like you don't need a reason to ask someone to leave your private property.
The police weren't called for no reason, they were called because she was trespassing as she was refusing to leave when asked.
And for clarification, she was asked to leave and come back the next day because the shop was closing. It was one of those "Oh, I just want something simple, you can fit me in before closing time, it won't take long" and then after the initial plastic tips were glued in place, she decided she wanted a much more complex design that would take much longer and wouldn't be complete before the shop was closed. That's when she was asked to leave and come back the next day, when there would be time to complete the nails. She refused, and wanted the nails either done the same day, or have the already completed work removed.
But again, to clarify, you don't need any reason at all to ask someone to leave your private property. If they refuse to leave, then they're trespassing.
She has the same entitled mindset as the women in the first clip who showed up at the restaurant just before closing time that think they have the right to extend someone else's workday because "the customer is always right".
The Karen in the video isn't the salon owner, it's the customer acting entitled.
@@jimmy_kirk So many just to say you're racist.
Had a woman mumble behind me "You think you're doing your job" and I turned around and made solid pupil on pupil eye contact and said "Yes ma'am I do." A little louder than necessary but hey, don't start nothin' won't be nothin'. Dead silence. Felt great. People in line after her (Whom she had attempted to skip) were so nice to me after that.
Hell yeah 👏 well done
Plot twist: you misheard the lady talking about something else & initiated interaction with yelling.
And that’s why I say “what was that?” all the time.
That guy calling the roof guy “stupid” over and over again is clearly projecting. Definitely been called stupid himself and been deeply affected by it, so now he sees it as the ultimate insult and spams it when he’s triggered lol. People always tell on themselves.
Well said
Agreed. That man was obviously verbally and/or physically abused as a child and inevitably acts abusive as a triggered adult and feels the need to put on a front of authority.
For sure! I definitely got called stupid as a child & it bothers me. 😅
@@datheamore6395 he said he has a million dollars worth of birds in his complex
That means exotic birds which if he doesn't have a permit is a federal crime and I assume his landlord had no idea
That would explain why he snapped
The tenant is an idiot. The landlord could break the lease due to the tenant refusing to allow maintenance to be completed. Also, if you have half a million dollars worth of birds, why are you renting?
he should break the lease, the guy is nuts.
Yep, the tenant is full of bird guano.
I think it is a matter of race. He was so disrespectful to both men. The man who was fixing the roof and the policeman. He thought he was just soooo smart when he actually comes across to most people as an arrogant idiot.
@@lisasteel6817I never thought I'd hear that term outside of Ace ventura 😂
Yeah wonder that means illegal animals or something
This happens to service people all the time. The landlord fails to tell tenants they are having work done. The service person calls his boss. If the boss says to finish the job, he can't just leave. He could lose his job in this economy. If boss says to leave, the client will try to sue. The worker is stuck in the middle.
Lately people in my city have been calling the police complaining about rush hour traffic and wanting them to fix it 🤣. They actually had to ask people on the local radio to stop doing it.😂
Assault is the immediate threat of harm. Battery is once physical contact is made. So roof dude has absolutely been assaulted
Roof worker needs to sue Cleetus…
This is true in terms of a civil cause of action, but criminal assault requires physical injury
@@saritperl3700 Not true at all. Assault criminalizes the threat of harm and is often called "attempted battery" as long as the act was intentional. So technically...he could 100% press criminal charges
That first story triggered the holy shit out of me. I'm escaping food service because I literally cannot with these customers!
I get calls from customers a full week after they dined with us call us and tell us how they ate there last Thursday and it was so bad , BUT they are coming back for lunch and expect us to comp it. 😂
A full week later, I kid you not!
I wouldn't even seat them. Like no goodbye 🙌
@@heatherdavis345 oh helllll no!!!!
You've got to find your backbone and be mean. They're not gonna tip you anyway. Don't be nice. Give them what they give you.
Maman Charlotte tu es la meilleure je t'aimes très fort 😊❤
As someone who has taken well over 10+ ambulance rides, they are NOT FREE, You may not pay for them out of pocket but your insurance pays for them.
There was once a woman who was doing this lady’s hair, she had an apprentice, she discussed that the apprentice would talk over at one point to get some practice in and that she would be there the entire time. Woman said she didn’t want her to do it, they went back and forth for a minute, the regular stylist starts doing her hair and figures maybe it was because she didn’t ask before hand for the appointment. They start talking and the customer is being very rude to the apprentice and when the stylist calls her out they start arguing, customer makes the movement of a backhand, but doesn’t actually hit her. Stylist kicks her out with half her color on. That is the only type of reason to leave in the middle of a service.
While I might not want my hair to be be used as practice when I'm paying for a professional service and would want my wishes to be taken without argument or judgement, that is still NO excuse to be so rude to either stylist about it.
Apprentices need to start somewhere and you can't expect them to go from those kid stylist heads to professionals overnight. I was asked if I wanted a free haircut by a trainee as I walked past a hairdressers once. He was lovely and did a great job! And if I were asked while getting my hair done most days I'd more than likely say go for it.
The apprentice in your story is so lucky to have supervisors who'd back them up. Some customers just live to make the experience bad for everyone
@@jessicaable5095 I agree, I think that is why the stylist backed off, she realized she didn’t communicate properly before hand. And she had let it go until the client started being rude and a little racist if I remember correctly to the apprentice. I don’t remember the title of the video but I think it would be pretty easy to track down the title. Let see if I can find the title!
EDIT: ua-cam.com/video/eKEvr_xsaQw/v-deo.htmlsi=SxCz1gYyCFVwgS5N
@@sloanmorton2544 thanks for the link, I appreciate it 😄
In Norway, you have to pay a fine if you call the police, firestation, or the ambulance if there were no reason for them. You can also risk a fine if you prank call them. And I bet it works wonders. 99% of the time, we call for an actual emergency. We do have Idiots too but not to this extent.
In the USA there are definitely fines for misuse of the emergency reporting line and making false emergency reports.
If you call the non-emergency Police line for something that is not a crime, the police will often show up to the scene to determine if a crime has been committed. USUALLY what ends up happening is the person complaining gets trespassed from the business -- they have to leave and are banned for some period of time. In a lot of cases they continue to ask questions and refuse to leave and end up being arrested.
@@lisaleone2296 My dad has called the non-emergency line when he has seen lame deer around.
It wouldn’t work because it would mean poor people have to end up paying for possible calls if it can’t be proven and rich people would still report silly shit and not care how it ends up because they’ll just pay for it.
We have that here too but it's RARELY ever actually enforced.
@@lisaleone2296 In Europe, even calling the police without emergency can lead to a fine if you call for bs. They do their own dispatch, there's no equivalent of 911, at least not in France (idk for the rest of Europe). We have a number for emergency through the hole european territory, and a emergency line for health issues. But only the regular line for police station. So calling them for nothing is potentially doing obstruction to their job and true emergencies. That's why it's a contravention and we can actually have to pay a fine. Same for firemen, ambulances (that are usually refunded by our health care system and/or insurance but ofc not when it's a prank and they charge the same prices as in USA), etc. Obstructing the emergency services lines for bs or making them coming for nothing is legally punishable. And as my Norwegian pal said up, it works great to avoid stupid ass doing stupid sh*t. I think it's a shame the non-emergency police can be annoyed and forced to come for whatever people claimed without any consequences if that was bs or an abusive call. They have work to do too. That must be exhausting dealing with so much bs that often...
I was a chef manager and always had my staff’s back. Come in 10 minutes before we close you’re not eating here. Those customers don’t come back, don’t tip and will complain no matter what you do for them.
EXACTLY. Like it’s not even good for business. They just keep taking advantage of you for free shit lol.
This should be everyone's policy, you're awesome!! How anyone can feel ok walking in so close to closing is so beyond me
I was wondering why he even let them sit down, like if the kitchen is closing in 13 mins there’s no way people are gonna have time to sit down and eat
My mother let my sister work as a waitress in high school. Mom refused to let me: mostly because of my no-filter mouth [and she didn't have the time to bring popcorn and watch].
Yeah there’s such a thing as last call for a reason. Usually it happens 30 minutes before shutting down the kitchen. If there’s a bar the bar stays open but no food after a certain point.
That last dude was chillAF. Good job brother.
I worked in HVAC (scheduling service for the systems and doing customer service), and there were a bunch of landlords doing regular maintenance on their units' HVAC systems. But a few of them were SO cheap about it - the one guy's house had no heat at the end of November, and he was dragging his heels on paying us to repair it. Our manager had to keep reminding him he was legally required to have heat in the property because there were tenants living there 🤦🏻♀️
She doesn't want to appear as a racist but she has no problem with actually being one. Only a problem for her when she gets caught.
Lol the black woman definitely said something racist. Her language through the video was very racist.
Black people can be racist & have been racist
i DO think that’s her logic for calling the police 😂 but i do know as an asian guy that the idea that you can speak a language around others who can’t quickly turns into judging people regardless of being intentional or not on all parties. not knowing what someone is saying allows doubt to exist in the conversation. if you look at a lot of the migrant crisis stuff this is gonna be a bigger issue down the road just cuz people don’t have the patience to try to understand and often lean towards pettiness and anger more naturally because most people aren’t trained to be self aware. we’re human
@SeeHang I understand what you mean and can see your point. Thank you for sharing your opinion and knowledge on the matter.
The owner did mention the customer asked for more than what they agreed to start. It is possible that before filming that she was harassing her nail tech for extra then tried to flip it when they called her out. She didn’t mention anything about extra design with the police standing there.
@@kimgaudet4054although I see your point, i personally feel as though if that were the reason, the manager would have explained that to the police, maybe along the lines of “I told her I couldn’t perform the full service today and she harassed me after.” Idk.
Just in case anyone never knew, “the customers is always right” is not the full phrase. Similar to “jack of all trades, master of none” having lost its second half, the FULL phrase used by one of the men who originally said the phrase is “the customer is always right in a matter of taste.” So the customer is right in terms of what they like and want and that’s it. That doesn’t mean that they are right on how a business is run or the rules they have.
Sound like religions who quote one part of a scripture to justify their beliefs but leave out the following scriptures proving they’re wrong, lol
This!!!
@@Shopgirl1oh it's definitely the same cut of cloth. If those ppl could all just yeet themselves into the sun, we'd have a much nicer world to live in.
Jack of all trades one is actually longer:
Jack of all trades, master of none, though oftentimes better than master of one.
Others:
Blood of the covenant is thicker than the water of the womb.
The early bird gets the worm, but the second mouse gets the cheese.
Curiosity killed the cat, but satisfaction brought it back.
Great minds think alike, though fools seldom differ
For the love of money is the root of all kinds of evils
My country, right or wrong; if right, to be kept right; and if wrong to be set right
@@MsMelissaAnn you give off teacher energy and could probably make a brick interesting. Never change. ❤️
As someone who works retail at a tourist attraction, you would be shocked by the amount of people who are not bothered by a place closing. We’ll have people demand to be let in after the doors are locked, people who will slip in through the back entrance after close because security didn’t lock the doors fast enough, people who will sit in our food court and have a full hour conversation after we’ve closed with security staring straight at them. and I’m normally one of the only employees left in the building besides security bc retail managers are the last to go home in my building. we have to have a register open until every single person is gone, just in case they want to buy something, even over an hour after closing. And we play a loud as hell closing song and announcement when we close. People act like they’re deaf! It’s insane. And if the one building manager who doesn’t play the song bc he doesn’t care about the customer service employees and making them stay late, we’re not even allowed to tell people we’re closed unless they ask. It’s ridiculous. I’ve stayed til 1am before and we close at 11pm, just bc someone wouldn’t leave. I’ve also had to reopen closed registers before for rude and inpatient customers (our accounting office loves that I’ll tell ya 🙄). Being a service employee is exhausting and the audacity of some people is insane. And I’ve been doing this since I was 15, going on 9 years now
I've never had a landlord do maintenance, period. In fact, threats of eviction for being "problematic" (aka calling/texting when something breaks) were the norm. Dude REALLY has no idea how good he has it, especially if he isn't evicted for this stunt.
"Let's de-escalate. You can't tell me not to do something." HE IS COP YES HE CAN LITERALLY TELL YOU THE LAW BIRD BRAIN.
Lmaooo right??? 😂😂 Also SIR, YOU ARE THE ONE ESCALATING THE SITUATION.
I saw what you did there! Bird brain! 😂
That is an insult to the birds tho😂
The moment she asked "where's your manager," she was at the final step of her con. They always try to get their meal comped.
I was thinking the same thing. It's a whole scam they run.
Lots of women from the same demographic. It’s a scam.
managers gotta start saying no their dumb complaints, so customers know not to bother trying to complain.
MMMHMMM. The fact she said she "knew" she had to get her order in before 4 tells me she's done this before.
Yup. It got ruined when he was the only one there 😂
I worked at a place, a big retail chain. Had a customer that I swear was an old high school teacher that everyone hated, cause she was your typical boomer mentality type. Well, she gets super attitudey with me, and my assistant manager told me that the next time a customer gets rude like that, cuss them out lol and when I told her I didn't want to get fired or in trouble, she said, "No, me and [store manager's name] will have your back! We don't put up with that shit here!" Love her LOL
I have walked into businesses close to closing not realizing that they are ready to close. I will apologize and let them know that I will be back another day. The look of relief on their faces is priceless at times. Sadly I think too many times they run into these "Karens" and that they are already on guard.
Did she actually tell the customer, "You are nothing?" I would put her business on blast!
I mean if the shoe fits.
She was projecting hard. Nasty person
For real though 💯
The Karen IS nothing.
@@TheSailorDogMom I bet that shoe is a perfect fit for you 😂
22:22 "let's de-escalate" THE GASLIGHTING OF THE COP LIKE WTFFFFF TAKE YOUR OWN ADVICE SIR
First Karen: In any European country she would be thrown out of the restaurant right away after having uttered her first disrespectful sentence. And, by the way, neither kitchen nor server would work a second overtime for a client with this attitude.
I'm so glad in Germany, we close a store when it's supposed to close. You just refuse to serve after a certain time. Also usually it's stated when the kitchen closes (usually 1 to 2 hours before the restaurant closes) so you can still sit, order drinks and talk. We don't take that shite. Also, tips are not part of the wage, they are a bonus.
The old one who threw the rock should be charged with assault. If the rock HIT the one on the roof, then it would be assault and battery. The old fart should have been charged with assault!
The way I taught my Forensics class to remember this is using a baseball analogy: assault- swing and a miss. Battery- a swing and a hit.
“The old one”
😂
Oh he was the worst I thought. Why do you give a shit sir, you rent this place!! Regardless a renters & owners both should want the property maintained.
Agree! He should have been charged. He presented as a clear and present danger, then attempts to “school” the officer. What an absolute tosser. Bet his neighbours enjoy his company! What adult throws rocks at others? Seriously, that’s primary school age antics 😂😂 I’m surprised he didn’t try the ole “Your mum wears combat boots!” line. 😂😂 A kid said that to our oldest when she was in third year, our daughter’s response was ‘You’re correct, she does. She’s a Lt. Colonel. Want to meet her?’! We were roaring at the dinner table. I did introduce myself to the wee lad, in full gear before work. He never bothered her again. Actually come to think of it now, no one bothered our kids after that. Hmm 🤔
@@jenniferwilliams9548 I found it a bit ludicrous how he treated the BLACK policeman. It was obvious he was racist and didn't think that he needed to listen to the cop or take his advice.
The guy who was screaming about his birds until he was red in the face had major chihuahua energy.
I've never heard it get put like that, but it makes so much sense
That was the first breed that came to mind.
Charles Dickens labelled people like that 'gammon' and the name has stuck here in the UK
I love the smell that happens when turning the heater on for the first time after it's been off for months! My husband and I know not turn it on unless we're both home, lol, cuz we don't want to miss it. 😂 And we're not old, so someone that dude's age should have known about that long ago.
I would have left without completing the job and charge double for the inconvenience if the landlord calls back.
YES! People who call the police on other people for NO REASON should get sued!
Nah. The responsibility shouldn’t fall on the victim of the bullshit call to give some sort of consequence.
It needs to be a MASSIVE fine at minimum.
Especially in the current political climate on Black people. This could have gone so horribly wrong!
Maybe not sued but pay a fine for sure
It's against laws already on the books. Malicious abuse of process.
Yep. Totally agree that there should be a financial penalty for diverting emergency services away from possibly other more critical calls....
My husband is an HVAC technician and he says that behavior is actually common. He says tenants can be very aggressive and he actually has landlords/managers present for these reasons
Damn, that’s ridiculous. See- I give the workers water bottles, snacks, candy and thank them for all their work.
I don't get it. Do they want their HVAC to work properly or not?!?!?!
@amandabarrett7369 me too. A fed worker is a good worker. I set up a big 5 gallon cooler(like tge ones you see at football games I have 2 we travel with as im sensitive to water on vacation)with ice water for the crew doing our roof and made a huge pot of spaghetti the last day as they got it done 2 days early.
Whhhhyyyyyyyyy
@@amandabarrett7369 You are GREAT! I do that sometimes. Some recipients are puzzled by it.
Rudeness seems to have become so common.
I'm new to your channel and I'm hooked already. The guy who's on the roof is allowed to be on the rooftop without the tenants to know. If it's inside your unit there has to be a 24 hour notice. Nothing outside the unit doesn't have to have such a grace period. I know this bc I've been doing maintenance for 22 years now apartment, buildings as well. Just wanted to say that guy throwing rocks I'm not coming down the ladder bc he's not well enough to be safe.
Omg may i just say that Charlotte looks absolutely BREATH-TAKING!! She always does, but in this video, her makeup just POPS with her hair!!
You’re absolutely right!
Ugh, that last guy got my blood pressure up. Calls the cops on a guy just doing his job, is told he's in the wrong, proceeds to speak to everyone around him like they're children and demand respect he doesn't deserve. What an absolute nightmare human.
Racist I would say…. The brown people weren’t obeying him and were talking back 😒🙂↔️
Such an aggressive energy and a classic narcissist it seems like
So proud of nail gal, keeping calm, despite the horrible situation and how she was treated, because it showed how AWFUL that business was.
The manager was 100% racist and classist.
The we have money here and the you are nothing is insane!
@@helenemuscagorry244 of course she was...SHE kept bring it up...like lady we see you, and you are acting like a dumb ass.
@@helenemuscagorry244 the "you are nothing" part really made me mad, so your clients mean nothing to you i hope some people stopped going to her.
@helenemuscagorry244 yes the black woman didn't constantly be racist in her in her explaining it.
I'm sick of the assumption that when a black person involved it has to be the other person being racist.
But saying these people were speaking in their own language & Asian karen. Why did her race matter to her being a karen.
Asian people receive a lot of racism in Australia. Where this happen. Especially in the service industry & this women clearly said something rude & racist. Where the tech said enough
@@jewelswaller8228 thank you. what you don't hear is what actually started it just where she began recording. who says she wasn't the issue. it sounded one sided. i'm not agreeing with her or but i would rather hear both sides if possible.
Lol the cop saying i dont even know why im here
I just have to tell you I have an extremely stressful job and watching your videos on my lunch breaks get me through the days Charlotte! Thank you for being you!!
I worked at a liquor store, I had a customer come in and put a six pack of rot-gut beer (basically water with a hint of beer flavor) on the counter. I told him the price and he said "no, I'm always charged this price". I said "that's wonderful but unfortunately prices do rise and this is what it is". More agitated he responded "well up the road at (name of liquor store) its 25 cents less". I responded "again that is wonderful for them but here this is the price" and I pointed to the list of beer prices that the owner of the store had hand written in himself. This infuriates him and says "the owner of the store never charges me full price! Do you even know the owner!? Call him!!".. he really asked if I, the owner's employee, knew the owner but that wasn't even the best part...I then responded "yes, I know the owner quite well actually, I am his daughter. I am not going to bother my dad while he's at home because you aren't satisfied with the price he set". The look on his face was priceless. He then said he'd just go to the other liquor store he mentioned for the cheaper price as if that was him "winning"...that liquor store was 10miles away, he really thought he was saving 25 cents without realizing he was spending more on the drive there. Karens truly are a special kind of stupid.
Great timing for this video. Yesterday one of our new employees got chewed out over the phone by a woman "Mary" who was upset about a paid hold that she had made, but we couldn't find it for her. She was irate and being very disrespectful. Apparently her assistant, who placed the order, held it under her own name instead of Mary's so we didn't find it right away. It was all sorted out but the whole situation was uncomfortable.
Well, this morning an hour into the day, who walks in but Mary. We didn't know who she was because she'd done everything over the phone. She explained who she was, and then said "I don't know who helped me yesterday, but I owe them an apology, I've been very stressed recently and I took it out on them when they were doing all they could to help, and I just wanted to apologize in person for treating them that way. I know better than to do that." It was so awesome, I was so impressed that she took the time to make things right. It takes a really big person to admit to a wrong. We buried the hatchet and everyone felt better afterward. I wish everyone was that way.
Wow, that is amazing! We all have bad days and responded to things in a way we shouldn't have. Like you said, it takes a big person to admit they were in the wrong and to apologize. The world would be a better place if more people were like this.
That's amazing! I hope you let her know how much you appreciated it!
Loved reading this!!💛
I did that on the phone the other week, and when I spoke to their colleague the day after, I passed on my apologies. We all have crap days, when something will trigger us. I'm in perimenopause, and you can get really cranky without realising in the moment. At least if we can own up to our f*ck ups, then at least it can make a difference. I've worked in customer service over the years, so behaving this way was out of character for me.
@@dragonfliesnh4204 I was so impressed at her taking ownership, we all had a great teachable moment. And to come in and do it in person and not just call was even better! She was embarrassed and I could tell it was weighing on her
I worked for a broker who also did commercial property management and owned two small, older apartment buildings. We notified every tenant at least 30 days in advance when regular maintenance would be need to be performed with an option to reschedule within the same week if indoor access was required and they wanted to be present. So simple. She also always sent and paid the plumber if anyone had any water issues because she didn't want someone who couldn't afford the service to ignore it or try to fix it themselves and have it affect other residents. Again, so simple. Only once did we send an invoice to a resident because the plumber found two socks that had been flushed.
I'm such a binge watcher of u that i can now remember what drama you already reacted to in another video xD love your vids 🫶
My dad owns his own restaurant. It’s nothing fancy rather on the cheaper side. So we often get customers that complain about the cost of our food even though we are the cheapest option. One lady kept telling me that the food was too expensive. I told her to go somewhere else that I don’t care. She told me she would never come back. I replied with “I hope so”
Ha ha.
I had a patient tell me he was going to make my day the worst of my career. I just looked at this 40-year-old man and said "Sir, I have willingly worked as a nurse in this shxthole of an ER for the past ten years. If I treat myself this horribly, what do you think you're going to do to me? Get me fired? It'd force me to get a better job, so..."
I mean...maybe you should get a different job if you hate nursing. My partner has been a nurse a little over 10 years in a level 1 trauma center--sees horrible things all the time, patients who treat her terribly, takes on the emotional toll of seeing children die, and navigates the mourning of families following horrible accidents and illnesses. But she loves her job. She's very fulfilled by the good things she does, regardless of the horrible parts she has to go through. She wouldn't want to ever do anything else. Patients would also rather not have a nurse who hates their job. Makes people worried about the level of care they're providing :(
I'm not saying you shouldn't stand up for yourself when patients treat you poorly. You definitely should. But it sounds like you just hate the job entirely. I hope you can find work that fulfills you, too. I would never be able to handle being a nurse and have so much respect for you for doing it as long as you have. But if you don't like it, why do you keep doing it?
@@BB-bi3kt No where in that did she say she hated nursing. She said she worked in a terrible ER (which can and do exist) and probably dealt with a lot of stuff you mentioned. That doesn't mean she hates nursing... just dealing with some of the things that come along with it and could have been about dealing with rude people. If she hated it, she wouldn't have stayed in that career for 10 years. That reply sounded simply like a way to shock the man who was being rude to her.
Beautiful response.
Please tell me his reaction was as entertaining as it is in my head 😂
There's a difference in loving your career but hating your job. My daughter just became a nurse in the past year. She LOVES her career. But the 1st job she took - she absolutely hated it. It's the people in your workplace that can really make it worthwhile or not.
@@Beetletreuse That's true. I must have misinterpreted. To me, it sounded like she hated her job, since she mentioned she would get a better job, not the same job at a better place, but you might be right that she just hates the hospital she works at. Still does make me wonder why she would stay at an ER she hates if she could love her job elsewhere. Maybe there aren't other hospitals nearby that she can work at. But I can't imagine staying at a place you hate for 10 years when you can just work somewhere else. Nursing is a job always in demand, so I would bet she could get a job at a hospital she loves if she wanted!
I literally always make a cup of tea before watching Charlotte. It's mandatory now
Poor guy on the roof. My flat had the most wonderful maintenance guy. A tenant in a different flat killed him on Christmas Day because he got an emergency call to do a repair during a freeze. Dude just literally shot him through his patio door and said, I thought he was trying to break in.
My heart broke.
People are crazy.
13:58 sounds like she got embarrassed because she couldn’t do what the costumer was asking and escalated the situation.
Actually, throwing a rock even if it doesn't hit you is assault still btw. It's also considered terroristic threats and you can be arrested for that.
I've worked at restaurants a lot and when people came into the restaurant right before closing I would literally sit at a table near them and watch them and if they said anything I would tell them that everyone is gone and I'm just waiting on them to be able to close up. Sometimes I would turn off everything except for the light in the room they were in to make a point. 😅 my boss agreed with me 😎
I feel you Charlotte. I only wear press on nails. I have people asking me where I went to get my nails done ❤ your nails look fire. Love your content Charlotte!
I’m a nail tech, we schedule based on time and designs. If my client wants something that I know will take longer than the time they have booked, I let them know what elements can be done on their time selected and what can’t. I would never stop mid service unless the client is being extremely rude or gets me to a point where I would feel uncomfortable working on them based on their behavior lol that “nail tech” was definitely in the wrong! Client handled it gracefully!
Right?! I'm not a nail tech, but that seems like a pretty logical way to avoid an unpleasant situation. I can't imagine stopping mid-service and then being extremely rude! Crazy!
I think the only thing is we have no idea what happened before this escalated we only have her point of view. I'm very curious what caused the original nail tech to get up and leave.
Something as simple as changing the request..she took out all the days stress on this one customer
@@RedSnippet This! Something was left out. People are capable of raging and then acting calm in front of other people or on camera
@@avalancheKT exactly! I think there is definitely some context missing in the video.
The nail lady said to the cop “you see her? (Points to the customer) we have money in there!” 😳😳😳 WOW
I saw that as well. It infuriates me when people try to make a racist issue when it's not about race at all. But THAT took me out like..what ma'am?! This is giving me it IS about race bc never once did she say anything about her being black and you pointing about money like she's going to rob you😬.
"I'm not racist, but-"
Literally. I was so speechless. I would've asked what prompted that .
I'm starting to believe I'm half deaf, because I heard ither things 😂
I heard "you see here? We have monitor in there" (monitor as in security camera) 😂
I thought maybe someone was trying to get into the back and they were trying to get her to leave. They said they offered for her to come back tomorrow so maybe it was near closing? Very odd story all around
24:46 he is right about the heaters. I’m a property manager and the units will give off a faint smell until it burns off. Keeping vents closed and keeping things clean can help. I also have a bird and open my windows to be careful of my birds sensitive lungs. That smell subsides pretty quickly.
The guy throwing rocks is actually insane. Like as someone who owns two birds, it is true thay teflon and candles can kill them. And actually i also try not to turn the heater on because i don't know if the coils were treated with teflon/PFTE so i try to only run it when im really cold, which thankfully is not often as i live near miami, and i open the windows and keep their cages by the windows.
However, all he had to do was go out there and explain that turning on the AC can kill his birds, so can they please turn it off, or if it has to be on, come back another day when he has had time to take the birds out or air out his house or something. No need to get violent or nasty. I had some heavy repairs done on my house due to flooding and leaks (thanks Hurricane Irma + Everglades quarry blasting 😑) and lots of things had to happen. Wall repairs, painting, entire reconstruction of some areas, etc. All of this produces toxins and air particles that are harmful to my parrots. We kept them safe by keeping windows open, cycling them thru unaffected rooms, bringing their cages outside or bringing them into the car if necessary. It was doable. That man just has anger issues and was waiting for an excuse to let it out.
Yea, insanely entitled. It calls to mind the kind of person who knowingly buys a house next to a nightclub and then uses the noise and the crowds as rage fodder. There's no possibility of communication or reasoning with this type. He chose to keep birds in a place where he is not in full control of their environment and throws a tantrum when someone doesn't know his situation and doesn't pander to him like mommy does. So embarrassing🤣
The nail story was crazy. I was thinking maybe there was something missing she wasn’t telling us, but even the cop was confused!! Kudos to her for keeping calm because I wouldn’t have been that nice haha
She was definitely leaving key elements out and she would cut the camera right before a question about them would be asked or something about it would be said it was way too choppy and made too little sense
If you heard the Karen she said "there is money back there" insinuating shed steal it.
Unfortunately alot of Asians are racist towards others.
@sweetsweatypeaches1328 nahhhhh. Aint no way you're on the nail Karen's side.
That behavior is unacceptable. Even if we didn't have the whole side of the story. As someone who's been accused of shoplifting twice in my life and both times I didn't do anything. And was embarrassed and traumatized I can tell you crazy shit happens.
She was definitely in the right, she just kinda turned me off with how she was referring to the lady’s race
@@jenjoestar.i think she may have been referring to the lady’s race that way because the lady brought race into it unprompted when all they were trying to do was get to the bottom of why she ended up calling the police on someone who wasn’t threatening them in any way
As someone in the service industry…… STOP LETTING CUSTOMERS WALK ALL OVER YOU. SAY NO!!
In many countries, signs are posted saying verbal assault isn’t tolerated and the person is escorted out or arrested. American restaurants should consider it
I have done this and been fired for it. This one customer kept pushing me and I told him I wasn’t going to be tolerating it. Apparently it was “against policy” and was fired for it. The managers need to back up their employees to stop this kind of behavior.
@@RedLion502how long ago did this happen to you? You have a lawsuit if it’s within the timeframe specified by local labor laws. Against policy or not, NO ONE has the right to touch you and your ex-boss could be in deep shit for his action in firing you.
@@tassiesmama1600 this was a long time ago. Also sorry I should have clarified, he was constantly verbally pushing me by harassing me and vague threats. I didn’t know at the time I should have said something about these vague threats.
As someone not in the service industry... LET CUSTOMERS HAVE IT WHEN THEY MISTREAT YOU! Can't stand watching that
4:04 the lip drool should have a whole spin off series babes 🤌🏼
My little story. We were in an HOA situation (condo rental) years ago. One lovely morning, smoke was coming out of an outlet in our condo and the wall was warm. We thought, "electrical fire" so I get on the horn and call 911. The fire department was quick to arrive (we can see the fire house from our condo). We explained that it was not a full on fire but they came prepared, full on get up and oxygen. They naturally weighed a lot with all that equipment. Stomped down the hallway and assessed the damage. After they ripped out the drywall, it turns out that "someone" upstairs allowed their bath tub to runeth over. We thanked the firemen for their promptness and service. You'd think that my neighbors would be thrilled that it wasn't a serious full out fire. NO.
At the next board meeting, I went to it. The condo manager commended us for keeping our condo safe. Some idiot of a neighbor yells at me for calling the fire department. "They woke me up, they were SO loud". After she got straightened out, I turned to her and said, "Next time there's a fire, I'll call YOU!" Stupid Karen.
Yeah if there's a legit need to call the fire department, reasonable people would WANT to be awakened as quickly as possible. Even just to be nosy.
Omg! I would have snapped back, lol! Like, "ok, next time there's a potential fire, I'll tell the fire department to make sure not to wake you!" What a moron, that one is! 😂
“I have Birds worth 1/2 a million dollars, but I rent an apartment.” Lol
I guess anything’s possible. 😂
Don’t believe him for a minute about worth. He might have birds.
That's not an apartment. It's a commercial building. He's likely a breeder and that was his inventory. Birds are big business and relatively easy to breed but easy to kill as well. It doesn't excuse his behavior though.
He might have the birds, but unless he sold them all, he doesn't have the cash.
@@UsandEveryoneWeKnowbird rich cash poor.
If they are worth that much, they are probably illegal.
Charlotte, your hair and makeup were on point! All those colors looked like a desert sunrise, so pretty ❤️
I could NEVER, the ONE time I was out to eat with my fiancé we realized the restaurant was closing early due to weather and we’re waiting on us; I never rushed so fast in my life and left a huge tip.
That last one...
His daddy didn't hug him enough as a child.
Also his dad's nickname for him growing up was 100% "stupid"
The landlord doesn't have to notify occupants if the work is happening outside their rental unit. It's only for work inside the rental unit. So, roof work, no notification is needed.
He should be blessed that his landlord is actually being responsible and taking care of his home that he resides in... I've had 2 landlords that wouldn't jack squat to fix issues to the point my brother actually sued him for another home that was actually uninhabitable and my families home was borderline there as well 🤦♀️
They reallyyy should though. 😅
Like, I rent in a unit with a fenced-in backyard. My bedroom's only window opens up to the backyard.
I sleep naked sometimes, and one morning I woke up and got out of bed only to see a man LITERALLY 2 feet away, standing at my window. Was there to clean gutters. Scared me to death. Definitely would have appreciated a heads up that day.
@@tl6268Probably depends on the state - where I live they don’t have to for exterior work. Imagine having to notify every tenant every time something like landscaping gets done? Yikes.
Yep, absolutely right. Commercial property manager of 20 years.
Even when you don't have to, it's better if you do. A simple courtesy goes a long way.
I used to work at a gas station and I HATED whenever someone came right before closing and once someone even entered through the employee door and that scared the living shit outta me and after that, I always had that door locked after closing and I still feel sick to my stomach, if I enter the grocery store even 15 min before they're closing and I'm always very careful with being out before closing
We moved into a brand new condo unit - brand new as in we picked the paint, flooring, cabinets, cabinet hardware, and appliances. Lived there for two years, had a baby. Two years on from there, that toddler and I are always sick. ALWAYS congested, headaches, irritated eyes, sneezing, coughing; the constant coughing was the worst.
Whenever we would go overnight or a couple nights away, everything would clear up. I'd never been in this kind of situation, so I'm not connecting the dots like I honestly still ought to have.
Finally the condo board (mini HOA of our cluster of condo buildings) schedules a meeting, and confesses they were supposed to be having yearly maintenance and checkups on the HVAC systems of each building, and hadn't kept up after that first year. By that time it's been three years of misery for toddler and me (partner worked outside the home, so my best guess is that meant less exposure for him). Like holy crap, you're telling me my family has been living in a sick building? (
The last dude was an (bleep!) throwing rocks?!!? I wouldve charged the landlord EXTRA for the rockthrowing and verbal insult. And as the employer of the HVAC tester business, I would have a clause in the contract, that states extra fees, for "delays and threats caused by tennants during work in progress", to "encourage" landlords to inform tennants of what is going to happen and HOW.
I don't know how nail salons work. Do they rent their spot? The manager lady said that nail tech "does that"
As in when the tech gets mad, she just leaves, and that she's allowed to do that? Wtf?
Sure. Be mad. Abandon your station without a word.
How do you expect your clientele to return when u treat them so badly?!
Terrible business. I'm glad the creator told us where she was
Exactly. That comment "she does that" indicates that this isn't the first time it has happened.
Some nail (and hair) salons let the worker rent the space so their clients are their own. So if you made an appointment with person A and then had to leave in the middle, you might not be able to finish getting whatever done. You would pay the person who rents that station, not the salon itself. If that was the case though, they should have explained that to her.
I think there’s more to the story. Sounds like the nail tech was due to finish abs agreed to a simple design. Then the customer wanted to change to a more complex and time consuming design. I think there was a language barrier but also the customer wouldn’t leave the station after being asked to. Kinda think there’s fault on both sides here.
@@nixxyhasthoughts im thinking so
@@nixxyhasthoughtswhy would she leave with nails half done? And the other lady clearly said, "when she gets mad. She just leaves". Which means this is a pattern of the nail tech. People do change their mind after they have been waiting for 3 hours. To get their nails done.
btw charlotte ur hair is GORRRRGGG my love its so light bright and vibrant !!
My favourite moment when I was with a ‘friend’ at my local restaurant and she kept complaining about the food (she thinks she’s a ‘foodie’), and the server said, ‘you sound like my old parents’. I lost it and laughed my ass off. Kudos to the server. 👏
An elderly lady hired my uncle to fix her roof - her son (who did not live there) came and cussed my uncle out told him to leave, and threatened him. My uncle packed his stuff (materials, etc.) and left. The guy posted libelous articles in the paper and tried to sue my uncle for the materials he took with him (the payment had not been made to my uncle for the materials). The son got demolished by everyone in court - including his mother. Possibly a relation of this jack-a-nape moron.
I was injured on the job due to repetitive motion every day for 3 years. The first 2 doctors made it absolutely clear that their responsibilities were to the company and not the patient. Of coarse the job sent me to those two, the first of which did even know the name of the tendon that I injured and I did. Straight from the second doctor, I went to a REAL doctor. I was listened to, diagnosed, tests were run on me, prescription given to me, and a brace given to me as any real doctor would. Neither of the first two even did a single one of these things mentioned. I produced a doctor's note of modified duty. HR Karen threw it back at me and said we don't need to honor this. Ignoring a doctor's note is illegal by the way! I was told to go back to doing the job that injured me and was making me worse. HR Karen gave me the finger, I gave the finger right back and quit on the spot! As I hear, after I quit, the whole department fell to shit as I was the last closer they had. The others quit just before I did. GOOD F**K 'EM!
Shame on the first two doctors and the HR lady. At least that other doctor listened to you.
Hmmm I'm not sure of this one
not exactly true. in the us, employers absolutely can ignore doctors notes unless the person is using fmla leave to take medical leave.
Absolutely love your content, you really brighten my day much love from the UK ❤❤❤❤❤
The key to a good press on nails is really strong glue. I get about 2 - 3 weeks out of my press-ons before I get bored and change them up
The man with the birds, "you can't tell me what to do", um sir that's a cop, that's what they do.
22:38 the angry man fighting with the police claims he’s here to de-escalate the problem 😂😂😂 SIR YOU ARE THE PROBLEM!! Officer arrest his ass.
😂
Simple assault for throwing rocks it's on camera
And he's renting so it's not his roof it's his landlord's
He can be evicted for this
@thepubknight6144 personally if I was the kind of person who was able to be a landlord I would evict him or give him a very serious warning. He's not acting like a adult in the slights. My daughter is 3 years old and she doesn't act this way so I'm blown away that another grown up older than me is screaming at people and throwing rocks ESPECIALLY with such shitty aim. He could of hit the worker or a apartment window, a car window the list is on going. That man is a liability if I've ever seen one. Lol
If I was the owner of any of these businesses, I would simply smile at these “customers” and say “Perhaps you should invest in a class on manners and etiquette. Get out and don’t you dare come back.”
When you made dog noises my puppy was looking around like what that hahaha
In the usa, assault is threatening someone's personal safety. Battery is the actual physical unwanted contact- it also applies to anything the victim is holding/ wearing.
That man could have been charge with assault for sure. I would have pressed charges cause he needs to learn something and check that entitlement.
Yep100% racism!!
That first clip, hats off to the young man telling his story. Even in the retell, he didn’t call her the rude swearing words I would have felt like calling her. He and indeed the kitchen staff went above and beyond. I hope the owner/manager appreciates how conscientious his staff is. Well done young man!
Window cleaners ? I've always imagined you in a house.
Love your petty girl. I watch you on my TV so really rare that I comment but I watch you religiously now and I have a great laugh. Thanks from New Zealand 🇳🇿
Damn, the ONE time I got my nails done as an adult, I booked an appointment with a tech who someone recommended. I booked a few weeks in advance, when I arrived, the tech was running REALLY late, still working on her previous client. I'm used to this because growing up I always accompanied my mom to the nail salon. They run late all the time, it's really nbd to me, so I just chilled on my phone, picked out my nail color when I was directed to do so, then continued chilling on my phone until my turn.
When the tech finished, re-set her station, and called me up, I was super friendly and polite (I was super excited and a little nervous). The ENTIRE time, the tech was SO GROUCHY AND HOSTILE. It was as if I had just murdered her dog. I just ended up sitting quietly while she worked. She even applied one of my nails crooked and I didn't say anything because she was already so angry for no apparent reason lol 🥲 That was 6 years ago and I haven't had my nails professionally done since 😂😩
That was very unprofessional of the tech - look at the pall it cast over all of you nail care since then!
That's why I bought at home gel nail kit and haven't looked back - nail tech is always in a good mood!
not saying it was right for her to be that rude......but you never know what kind of day someone has had. there could have been a hundred different reasons for her attitude; its even likely that it had nothing at all to do with you.
Same! I've only had my nails done once in my life and the tech was so grouchy and mean for no reason! They are also so physically aggressive! The way they grab and twist and yank and squeeze, they hurt me so much! I am disabled due to a birth defect in my fingers that causes chronic pain, pressure in the wrong spot or a twist the wrong way and I'm done for. It's only gotten worse the older I get, I would be far too scared to let a nail tech touch my fingers at this point.
I had a nail technician cut me, we both knew this happened and I kept bleeding. I didn't say anything though because someone else was paying. He didn't even say sorry. I haven't had my nails done since. Also, it was my foot he cut.
I worked as a cashier in a very busy London Drugs store on Robson Street in Vancouver. The vast majority of customers were perfectly fine and normal, but, every few days you'd come up against a totally insane person. I had someone come up to my till with about 50 chocolate bars. She wanted them all scanned individually and was paying on her debit card!!!! It took me about 10 minutes to ring her through. Gradually, I was worn down by the inane questions and demands from the most unusual people you'd ever meet. My very last customer broke my brain completely and I quit immediately after my shift. She came to my till and wanted a refund because the pop she bought wasn't the right flavour but, she'd still drunk 95% of it. I looked at her and said in a very clear and pissed off voice: "are you that fucking stupid?". She was shocked and angry but, I didn't care at all anymore. Luckily enough, a supervisor heard me and told me it was "time to leave". I agreed whole-heartedly and quit on the spot.
if i was masochistic enough to own my own business, i would give people like you a raise at a minimum; maybe even a promotion.
Fellow Vancouverite here, and I've been to that London Drugs a few times - but I'm a wonderful customer because MANNERS MATTER ❤
@@inner_kundalini your comment reminded me of the queen’s line in The Princess Diaries-“Manners matter.”
I work at Walmart, kum and go a gas station as a clerk at Albertsons and i never had a problem shushing the Karen’s up! When they would come in and go “the customer is always right” I’d look at them give my sweetest smile and say, “actually, the customer is always right in a manner of taste! And usually they’d shut up and leave 😁😂 and I still do it to these days!!!
“The more you know” 😂😂😂😂😂 ❤
The actual quote is:
"The customer is always right IN MATTERS OF TASTE". It means that if the customer wants to pair a babyshit yellow lounge suite with puce & mission brown wallpaper, then all power to them. It does NOT mean that the customer is correct. I refuse to tolerate unwarranted rudeness or entitlement directed towards my staff and have no hesitation in removing these vermin from any establishment I've managed. Be polite & you'll receive the best service you've ever had. Be rude & you'll be receive the treatment you deserve.