How to Use Troubleshooting Mode on a Whirlpool, Maytag or Amana Washer AND Understand the Codes!
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- Опубліковано 3 лип 2024
- If you've purchased a Whirlpool topload washing machine in the past 10 years, it features a way to figure out what may be wrong with your washing machine. However, its not easy to understand how to get the machine into the troubleshooting/diagnostic mode, OR understand how the code readout works. In this video, I'll show you how to put the machine into the mode AND on-screen explanations as to how to read the codes.
Also, I've included Whirlpool's official code list so you know exactly what the machine is saying as well. This video works for Whirlpool, Maytag, Amana, Admiral (What I use in the video), Roper and a few other styles. THIS DOES NOT WORK FOR A GE WASHER which has a similar display.
Parts Links for Major Failure Points:
Shift Actuator (F7E1, F7E5): bens-appliances.com/collectio...
Washplate Hub: bens-appliances.com/collectio...
Lid Lock (Maroon-Colored): bens-appliances.com/collectio...
Other Less Common Parts: bens-appliances.com/collectio...
Tools I use in all videos can be found at my Amazon Idea Page: www.amazon.com/shop/bensappli...
Did this video help you out? Send me a tip, and help me make more Appliance Repair videos for people to watch for free!
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** Links to external websites and parts may result in me receiving a commission on sales
Video Timeline
Intro & Explaining How to Set Machine Up for Codes: (0:00)
How to Perform Code to Get Into Diagnostics & Error Codes: (1:39)
Deciphering Error Codes: (4:38)
List of Error Codes: (5:40)
How to Delete Codes & Reset Machine: (6:18)
Outro: (07:08)
Just a note guys, this was one of the first videos I did on my channel. UA-cam won't let you update a video as much as I'd like, so I did another video for a Maytag Washer, but the codes and such are almost exactly like this, but more extensive as I've gotten a little better at doing videos.
Link: ua-cam.com/video/Saok_IA8_s8/v-deo.html
Thanks for the update!
Very informative, thank you.
I got the code F1-E0, not sure what that is, do you know?
This is only the 2nd time I've used this washing machine brand new and am having issues.
Won't go into rinse cycle and clicks a bunch(lock does work it does lock) wash light flashes and nothing happens
@@b.3713 I looked real quick online and the only thing I can come up with is that the machine needs unplugged for 15 minutes then put back in period if that doesn't solve it, I would suggest are running a recalibration on the machine to see what it does
@@bensappliancesandjunk
Thanks for the quick response.
Hmm, I have done that. I'm doing a cycle right now to see what happens. I did the test where's it runs and checks all the parts and all the lights flashed green, I assume that is good?. How to recalibrate?
Wash cycle completed again and its clicking not going into rinse cycle. Wash light now flashing.
My fault/error code is perplexing. It just has all the lights lit and they flash like this; 2 quick flashes and then no li&hts for about the same amount of time and then repeats. HELP
What a perfect video, followed your instructions, got a code that meant the main board had a problem, wiggled connectors on board, recheck for faults, none! Wife very happy! YOU ARE THE MAN!!!
You saved me SO much money! You’re friggin awesome. Thank you!!!!!
PS-the other video he has shows where to find your washer manual. 3 screws, slide, and there it is in the front left! Tells you your codes, your sequence, EVERYTHING. Regardless, I cannot be more thankful for these videos! THANK YOU!!!
Great Video! Before you do ANY of this though, do a "hard reset" by (1) unplugging the washing machine for >1 minute (2) plug in then rapidly open/close the lid 6 times within 12 seconds. My washing machine didn't even have the lights come on and this was the magical solution.
Hi Victoria, I have an Amana washer that wouldn’t change settings like from normal to delicate when I spun the knob and I just tried your recommendation and it worked! Thanks!
Just commenting to
Say this actually worked!! Thanks!!
Seriously thought you were messing with us with this line, but it worked!
Omg this worked!!! Thanks so much!
My Whirlpool had a sensing light flashing. You raise the light up and down six times realfast. Then lay about a six pound weight on the corner of the lid where the lock switch is. That stops the vibration to the lock switch. fixed mine. apparently the lid vibrates and cretes a signl to the lock switch.
This video saved me, from buying my mother a new washer. Thanks so much.
Recent winter storm, her pipes burst - shorted the logic board and filled the tub with water. Getting into diagnostic mode and seeing the codes helped me realize, that there was too much water in the wash basin and after removing 3 pitchers of water, the washer started emptying the rest. It now working again.
Agreed 💕 👍🏽 💕 Thank you Ben
This was very helpful. At first I was confused about the whole one left and three right then blah blah blah is what I heard. I got in front of my machine, followed your steps and I got it. Thank you! You saved me a $150 service call.
Please listen to him it really works. I am jumping up and down!! It work on the first try but on the third try it did work. The man knows what he is saying!!!!
Nicely done! very straightforward, complete and helpful!!!
You are very thorough. I appreciate you. We have replaced several parts on our Maytag washing machine saving us from buying a new one or having someone come out and fix it. Thank you very much.
I watched 2 videos prior to yours and was unsuccessful after repeated attempts with my Amana. When I viewed your video it was explicit in how to turn the dial counter clockwise stopping on each click until stopping at the 12 o'clock position before moving on to the other clicks. I got it on the first try. DO NOT turn the dial quickly as instructed in other videos. Thank you young Ben!! 😀😀😀
Great video. I am retiring and wanted to get back into repairing washers and dryers. I was at a lost with the newer stuff. Greatly appreciated. Keep them coming.
I know your comment is a yr old, but hoping to find some info! Whirlpool washer wouldn't drain so I figured out it was the pump ordered had someone take off old one but they couldn't come out new one on as soon as I needed do we called a man that has been working on them yrs and yrs. Well he charged $100.00 and yes it will pump water out but it is making a click somewhat on verge of a grind sound not for long but just while it's switching from after washing to start rinse spin. But it sounds like it's spinning and still swishing like a wash cycle at same time. I have reset it.
This was a great help to me I fix a washer by watching this man
Thank you for helping me fix my washer your video on diagnostics not only worked but fixed the problem
This video helped me so much. Ended up diagnosing my problem and fixing it myself. Thank you for this video. I did not know about any of this.
HERE'S HOW TO CALIBRATE the Amana after you replace the shock absorbers or other major parts: Go to diagnostic mode as described in this fellows video. All the LED's will be lit. FIRST make sure there is no clothes or water in the basket. Then all you do is ROTATE the control knob until the MIDDLE led is lit . You will have 2 leds NOT-LIT to the left and 2 NOT-LIT on the right. (ignore the RED LED). Now it is in CALIBRATION mode!! all you have to do to ACTIVATE CALIBRATION mode is press the START button. Then the machine will go through some 2 minutes of clicking and spinning the motor. Just be patient and wait for it to do its thing. Then it finally clicks and ALL THE LED's are OFF. That means it is done with CALIBRATION. wash some clothes and see if it is fixed. Mine is fixed but ONLY replacing the shock absorbers DID NOT FIX IT. It must be calibrated any time you replace a major part like that. I found my REPAIR MANUAL book inside the washer on the FRONT panel. Only had to remove the TOP PANEL to get the repair manual.
I just want to know what happens if you don’t recalibrate
@@bruhbry831 If you don't calibrate the washer, the washer might not fill with the right amount of water for the load, or the washer might have frequently unbalanced loads then the problems starts
@@spicky2966 ahh okay thanks for that info!!
Great info for a slightly difficult system, you do a great job of explaining it!Thanks
You're the best. Other videos didn't talk about the error codes. Thank you!
Thanks for this video. It was the only one I found, out of multiple tries, that actually worked for me.
Finally, some real help. Couldn’t find error codes anywhere, except the LCD readout panels. Have an Amana that isn’t spinning. It was involved in a 2’ basement flood. Purchased new motor, cleaned all connections. Will check these codes, thanks to your help! Thank you! Jay.
Glad it helped. I run a store and it took me forever to deceipher the codes, and I figured there's gotta be a better instructional video out there.
Bens Appliances and Junk Now looking into the clutch and/or the transmission to see if there are any contacts corroded or anything obvious as to why it isn’t spinning.?🤷🏻♂️ I noticed it doesn’t always enter the system into diagnosis every time. I’da never figured this out!
@@fireonice143 Did you check the capacitor?
Transmission/clutch were fine, turned out to be the shifter module. Spins good now, but as my luck would have it, now it decided to not fill with water. 🤦🏻♂️🙄 Using Ben’s A&J video, it had error codes (I believe it was F11-E4?) for a water inlet temp. failure, and no continuity across terminals of both valves. I ordered a new water inlet valve, they sent one that didn’t fit. I called and ordered the (correct🤞🏽) new one, and not only was it the right one....they sent me 2 ✌🏼of them! Anybody know of any washer that uses 2 inlet valves? .....eh, didn’t think so.😅 Anyways, I replaced the inlet valve, ran diagnostics, cleared the fault codes, and successfully did a load of laundry. fireonice143
Thanks so much for this guide to reading the error codes--SO helpful! From a comment on another video, I learned this valuable bit of info. Mine was right where the commenter said it would be. Before your video, I'd been running diagnostics but couldn't figure out how to read the error codes!
"I found that the service manual is included in the washer casing. When in front of the unit, open lid, look into tub (back at yourself) and in the now upper right corner is the service booklet in a plastic bag stuck to the front of the inside of unit. It goes through all of the codes and steps to test the unit."
I came to this channel because of my mom's washer but I had to double check what channel I was on. You sound just like your brother. Thanks for your help on the washer!
Ha! I am glad the video helped you. I have a few others like this one that are longer with more info if she needs it.
@@bensappliancesandjunk I ran through the self check and the error went away. Then it started working. It's ok for now👍
@@bensappliancesandjunk i
Thank you for taking it slower then the other video I watched when it came to the code section.
Thank you for the detailed information! It helps me tremendously!
Glad it was helpful!
Thank you so much! How very clear and understandable. I am going downstairs to try it and sure hope it works. Thank you again.
Thank you so much for this video! I tried several times using the different methods you show in your instructions and wasn't having any luck, but then I read some of the comments and you replied to someone else about doing the 360 counter clockwise rotation twice first and that did it! Ours is a Roper by the way, hope that helps someone else out there! Much appreciation!
So all I had to do was rest it thanks so much
Straight to the point great video
Thank you so much for making this video. I have a Kenmore 100 series that was stuck in the wash cycle and all it was doing was fill the drum with water, nothing else. I followed your instructions and fixed it.
Hi. Did you do the steps with water still in the drum?
- My Amana (Whirlpool brand) too filled (heavy load) and then did nothing else besides click & light up with only basic single lights.
- Then WHILE STILL FILLED FULL I did the steps & got nothing except a couple click sounds.
Thank you. Your video worked on my machine. I was ready to just buy a new one.
You’re the best bro thank you for taking the time to explain it
Well hell, all I can say is thanks you have made me not look mad in the head, when I figure after changing a lid lock switch, there'd be a reset of some kind.
Thank you so much I fixed my machine because of u 🥳🥳🥳🥳🥳 God bless
Decent, concise, clear video. Great job!!! Other youtube appliance videos could
learn something from you, instead of stroking their own egos and applying background music tracks.
Thanks! My goal is to have videos somewhere in between the guys just selling parts to make money, and the homeowners that have novel fixes, but tend to take way too long to give the information out. This was one of the earliest videos I did, and I am trying to get better each and every time, but I greatly appreciate the compliment!
Duuudde thank you soooo much I've been trying forever to get this
Thank you so much for this video, I was able to get my Amanda working again!! 🎉
Very well put together video. Thank you
I have the same exact washer... I think mine is branded Roper. I love it. It's a workhorse for as inexpensive a machine it is and runs so quiet!
Mines branded amana (in Canada btw)
I hv a roper also that thing uses way to much water
I reset it and it started to work . thank you
Thank you! My washing machine works again.
thanks for this video, it helps me. really appreciate your work.
You're very welcome!
Hi!!!! This was a GREAT video!! Bookmarked the page for future reference! I'm trying to repair my Mom's Amana NTW4650YQ0 top load washer and the control board was burnt so I bought another board with the same part number off of eBay labelled as a Whirlpool control board. I know that a variety of brands will carry the same type of control board so I was pretty confident as the part number was the same. I installed the new board, plugged in, set the machine to a small load and the machine filled fine then the lid locked and it went into wash mode. So far so good, right? Cycled out of wash mode and went in to rinse mode and then all lights went off so I took the hose off and drained all the water to try again. I tried entering diagnostics based on other UA-cam videos but your detailed video really did the trick and I finally succeeded. I tried manual diagnostics and the machine entered all the cycles and I could hear the drum spinning so the rinse/spin seems to be working fine but I don't know why it's not rinsing during regular use. I also ran the diagnostics and only the "fill" LED flashed so I'm assuming everything is fine. What else can I try?
Second time I watched this and thank God it worked😀
Thank you for your time & expertise
Wow, it worked on my Maytag! No error codes, so it's unbalanced. Thx!
You saved me a bunch of money!!
Thanks for the video, it really helped me out 👍🏻
Like trying to figure out some sort of mystical washer puzzle. And once you're lucky enough to crack the code, you can now pick up the phone call the repairman.
Awesome stuff. Ben.Very helpful video. I love the shirt lol
Thanks for uploading this video I'm currently trying to fix an Amana high-efficiency laundry machine. Doesn't seem too hard to troubleshooting diagnose this machine. I hope I can figure this out. Thanks again. Cheers
Cool I had no idea it had a code system that helps out and you answer my questions about the system and code Thank you Brena
Greatly appreciate this video! Thank you
I'm glad it helped you! I am working on another video that's a bit more in-depth with more explanations on the codes and more fixing ideas.
Thank you this worked very helpful and very much appreciated
Thank u finally a vid that makes sense of the codes manual makes no sense
This was helpful. Thank you.
Thank you so much!!!! This has helped so much 😁 i am subbing! I always need help with these things!!
Thank you for educating me
You are awesome and this was a great video, thank you!!!
Great video. Thanks.
God Bless you for the video.
Thank you. You saved me paying for a service call.
Thanks I was banging my head against the wall trying to figure the codes out😀😀😀😀😀👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿
You’re welcome 😊
I'll never buy a electronic machine again with lights again.and no whirlpool/Amana. They're junk.
@ I know. I had to get the control panel replaced and it was a year old exactly! And manufacturer warranty only one year.
Mari ZeGeek Mine is 13 months old. Roper brand. Never again
Not even a week old and the damn thing doesn’t do anything except make some gurgling noise!!!
ditto. I bought the 5 year warranty. the amana lasted 1 year before it started having issues; at 2 years it completely quit working. im waiting for the 2nd service call on it since on the first one the guy only cleaned the inlet screen
Yep
Super helpful, you rule.
So awesome!! Thank you!!
Wow!!! Awesome information thank you!!!!!!!!
This is the first YT video ive seen with "index title" markers on the red time bar .... NICE ! , ill have to update my videos.
Really? Interesting. I've done it with a few videos, but certainly not all. I am unsure how beneficial they are yet.
Ur the man bro !
Thank you this was a great help
For an Armana W10420472B the LEDs are f/e 8 4 2 1. Threw me off at first so I thought I'd share that. Got me an F7 E7, spin motor not reaching target RPM. Fun times!
Behold, the Wizard of Washers! Thank you Gandalf, you saved me $
I have this exact washer. We had a small flood in our basement, and after we got the water out and all of that taken care of, our poor washer has been broken ever since. It had a red steady light after the flood, but we got it working again. However, now it wont do a final spin, and we have to do a drain and spin cycle after its done to get it to do a spin to have the clothes not be soaked to put it in the dryer. Im going to run these diagnostics and see what i get. Thanks!
It work perfectly thanks 🙏
thank you. i have a maytag and this worked to reset it
Thanks, U guys are a great help.,
Happy to help!
Great in-service
Thanks buddy got tru
Hey it worked bro thanks 👍
Thanks so much. I have an amana. It was just an unbalanced load😍
Glad to hear it was just an unbalanced load!
The unbalanced load is what set mine into NOT DRAINING! So I will try all until it resets. MY WASHER IS BRAND NEW! THANKS EVERYONE 💗
During diagnostics, my Amana washer Fill light started flashing. What code would that be?
l was able to reset/fix my washer because of this video.
Great video
Thanks, really, really great! Think my LID Switch is faulty. Now to look at videos how
to replace that. It's an Amana but the Dials Are Exactly like this one you're showing.
At least I have a starting point. Thank again!
Yep! I got a few lid lock videos available
No matter what I do, follow the procedure, lift the lid 6 times, unplug it, etc, I can never get more than one light to illuminate or blink on my Amana.
- UPDATE: After emptying my washer halfway, which was stuck with a full tub and did nothing, I finally got the lights to blink. Here's what I did:
- After doing the counterclockwise full rotation reset on the cycle knob and THEN DOING THE FOLLOWING PATTERN, I GOT THE LIGHTS TO BLINK & DO WHAT HE SAYS.
- *Amana: (in the manual): R3×, L1, R1
- But after that I'm stuck because everytime I turn the knob one click I get a different error code set, so that could be like 12 or more. What am I supposed to do with all these codes?!
Thanks man!
Very good video
Thanks this was great. I still can't get mine to fill with water but the test went flawless
Mine filling but not watching
Washing**
Same
@@KAYLA-yj8yp Instead of writing new comment to correct the error in your original comment just EDIT YOUR ORIGINAL COMMENT! Then delete your 2nd useless comment.
When i plugged mine in when i bought it. It must have been in diagnostic mode but i couldn't get anything to work. After watching your video i got it out of that mode and got it to work as whew
Thank you SO MUCH for the detail you have provided. Say what you want about women talking too much, you'd be surprised at the number of fix-it videos done by men who say nothing. Kind of worthless to the lay person, and guaranteed not to get subscribers lol. You're awesome. Thanks again!
Thanks, Ben. This let may know the lid swich is flakey. I got it to go by pushing down on the lid, but will replace it soon.
Thank you!
Thank you so much. It fix it thanks man u the Best
Damn that was good
Thank you so much.
I have thought for a few weeks now that my problem was my lid lock. You just confirmed it!! I loved your video. Good job! Rated excellent. Now how do I replace the lid lock? Thank you, much. M.Abel
I have another video for that one in the library
The real question should be how can we GET RID OF THE LID LOCK?! THERE'S LITERALLY NO REASON TO LOCK A LID THAT'S METAL AND RESTS DOWNWARDLY WHEN CLOSED.
Good video for explaining how to read error codes!!!! Just wished you would've explained that on some washing machines that wash could actually be the #8 then it would go 4 2 1 and lid lock would act as your #0!!!! I bought a $30 water inlet valve because I read it as an f3 e2 when in fact it was an f7 e5 my actuator.Other than that good informative video.
I've done updated videos on this. Sadly, UA-cam hates the idea of editing videos, otherwise I'd of added more content to it. The problem is that older versions of these washers (like the one in the vid) add the #8 in there, while older ones only went up to 4. I made this video before that was a frequent thing with these style washers.
This should be the top comment.
The key values can’t form the last 3 codes on the list, so they’re not a matching set.
Just buy a new washing machine. The part you need probably costs half a washing machine anyways
@@josephdixon81 my comment or the reply
@@josephdixon81 I doubt that unless you need a board and even that on my machine isnt what they want for a new washer! 544 at home depot for mine. I bought two parts for mine to fix it and it cost me less than 50 bucks.
Nice shirt Ben!
Thanks! My wife bought it for me!
Thank you so much I am not good with computers phone but I did Google you and fix my washer by your instructions thanks again happy happy joy joy
Thanks great info
I hope it helps you Richard!
Thank you💙💜
thanks for info !
No problem!
My Amana washer's red light was on and I couldn't unlock my machine but following your instructions I now have my washer back. THANKS
Thank you.