HARVARD negotiators explain: How to get what you want every time

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  • Опубліковано 20 гру 2024

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  • @adhiraj_18
    @adhiraj_18 4 місяці тому +209

    00:02 Negotiation is not about winning or losing.
    01:26 Negotiation is about finding mutually satisfactory solutions.
    02:48 Show you care and understand their interests to get them to listen.
    04:20 Negotiate effectively by focusing on fair standards and inventing options for mutual gain.
    05:43 Embrace differences in negotiation to lead to creative solutions
    07:10 Building relationships before negotiation boosts success rate
    08:39 How to handle difficult situations in negotiation
    10:08 Negotiation is about collaboration and finding mutually satisfying solutions.

    • @OkayestOfDads
      @OkayestOfDads 2 місяці тому +6

      Thank you for the recap and time stamps!

    • @JustFacts1001
      @JustFacts1001 2 місяці тому +3

      KING

    • @HassanAli-z2b9d
      @HassanAli-z2b9d 19 днів тому

      Why you have so much time to gave all the timelines. Please focus on your goals , not in writing useless things that don't have you any value.

    • @adhiraj_18
      @adhiraj_18 19 днів тому +1

      @@HassanAli-z2b9d okay but that’s ai generated.

  • @StrategicThinking4Leaders
    @StrategicThinking4Leaders 2 місяці тому +30

    Key Lessons from video:
    1. Focus on Interests, Not Positions: Shift from fixed positions to understanding the underlying interests of both parties to find common ground.
    2. Use Fair Standards: Rely on objective criteria to resolve conflicts, rather than personal preferences.
    3. Invent Options for Mutual Gain: Brainstorm creative solutions that satisfy both sides, leveraging differences to find innovative outcomes.
    4. Separate People from the Problem: Treat negotiation partners as allies, not adversaries, to maintain positive relationships.
    Addressing Challenges
    1. Dirty Tactics: Recognize and address unfair tactics directly without personal attacks.
    2. Power Imbalance: Develop your Best Alternative to a Negotiated Agreement (BATNA) to enhance your negotiating power.
    3. Personal Attacks: Use negotiation techniques to sidestep attacks and keep the focus on the issue at hand.

  • @husbandandwifeteamak
    @husbandandwifeteamak 4 місяці тому +63

    Amazing insights! Learning negotiation strategies from experts can truly transform your approach. Mastering these skills helps us achieve our goals effectively. Thanks for sharing!

  • @suleyldrm5299
    @suleyldrm5299 4 місяці тому +103

    This is the best explaining video I ever watched. Her voice also very helpful. Thr content itself just excellent!

    • @jessica76311
      @jessica76311 3 місяці тому +3

      True! Her voice is very engaging. I was only coming here to save the video for later but I kept watching on. I've even subscribed without checking what the channel is about! Though I can tell from the channel name.

  • @earealestate2961
    @earealestate2961 2 місяці тому +23

    Well-structured and engaging! The level of detail in this video makes it a great resource for anyone looking to learn more on the topic.

  • @danielhancock6953
    @danielhancock6953 2 місяці тому +333

    You work for 40yrs to have $1m in your retirement, Meanwhile some people are putting just $10k in a meme coin for just few months and now they are multi millionaires. I pray that anyone who reads this will be successful in life

    • @Elvislarry
      @Elvislarry 2 місяці тому +13

      Trading in Bitcoin now is the wisest thing to do now especially beginner....

    • @Oliver_liam133
      @Oliver_liam133 2 місяці тому +6

      Most people think, investing in crypto is all about buying coins and leaving it to rise, come on it takes much analysis to be a successful crypto trader.

    • @danielhancock6953
      @danielhancock6953 2 місяці тому +6

      Trading without professional guide...Huh I laugh you, because you will remain where you are or even make huge losses that will stop you from trading, this has been one of the biggest problem to new traders

    • @Michaellfred
      @Michaellfred 2 місяці тому

      Honestly I really need help learning to trade. Seeing my portfolio low makes me very sad.

    • @henrymark1379
      @henrymark1379 2 місяці тому

      You're right! I have lost a lot trading all by myself without a guide. It's been an uneasy ride for me. Who is your mentor please. how can i reach her i really need help in this bear market now?

  • @batman4329
    @batman4329 4 місяці тому +227

    This assumes both parties are logical and are negotiating in good faith.

    • @edan2629
      @edan2629 3 місяці тому +12

      dead right....
      most poor ppls negotiation arent logical at all, its ego, interest, this that and then some....

    • @simplesample4939
      @simplesample4939 3 місяці тому +1

      @@edan2629 how do you cope up with this circumstance then?

    • @THEMOMENTOFBIRTH
      @THEMOMENTOFBIRTH 3 місяці тому +2

      Exactly.

    • @maartenvz
      @maartenvz 3 місяці тому +10

      Did you watch the video till the end as your statement is addressed from the 8 minute mark and on...

    • @maartenvz
      @maartenvz 3 місяці тому

      ​@@simplesample4939watch the video till the end as this is discussed for multiple minutes from the 8 minute mark ;)

  • @Marryvictorfrancis
    @Marryvictorfrancis 3 місяці тому +6

    amazing ad thank you for making this video, so interesting and easy to understand. God Bless You.

  • @skydiver5081
    @skydiver5081 2 місяці тому +8

    This was an incredible good summary of the book. I learned a lot new nuances. Thanks for posting!

  • @TsetanDorjay-oc2xm
    @TsetanDorjay-oc2xm 4 місяці тому +4

    Thankyou so much .. my life improving because of your videos..

  • @whatthefunction9140
    @whatthefunction9140 5 місяців тому +575

    My wife is definitely winning

  • @OlawandeBorisade-q2u
    @OlawandeBorisade-q2u 4 місяці тому +4

    This is wonderful and amazing negotiations that navigate individual processes in different organisation ❤

  • @almachavez6814
    @almachavez6814 5 місяців тому +17

    Thank you! I always tune in and am very excited when new videos drop.

  • @rolandkovacs8731
    @rolandkovacs8731 2 місяці тому +3

    Thanks for summarising! Very benefitial. Sounds like a book with a valuable content.

  • @muhdzulizwan6547
    @muhdzulizwan6547 Місяць тому +2

    Good explaination on how to negotiate and be fairly towards other to achieve understanding mutually. Hope this can applies to my life’s journey.

  • @JosephAni-g5r
    @JosephAni-g5r 2 дні тому

    The power of flexibility well elaborated with understanding. Thank you all.

  • @CareerDedicated-g1g
    @CareerDedicated-g1g 3 дні тому +1

    1. Know Why, reasons behind why people want
    2. Use the objective rules
    3. Objectives Options: You cut, I choose
    4. Know What, what do people actually want
    5. Soft & Manipulate on Person, Hard on problem

  • @Aprilsfavv
    @Aprilsfavv Місяць тому

    This is incredibly useful information. I love how you broke it down with those instructions. Thanks for sharing

  • @dantonshepherd9705
    @dantonshepherd9705 4 місяці тому +1

    I've learnt (and reinforced) quite a few concepts from your video. Thanks for sharing. Do keep it up!

  • @maartenvz
    @maartenvz 3 місяці тому +6

    Great examples of coveys 3 interpersonal habits from his classic the 7 habits of highly effective people.

  • @SharonHagan
    @SharonHagan 2 місяці тому +1

    You explain things better than anyone else, thanks!

  • @AnuragMehta
    @AnuragMehta 4 місяці тому +5

    Excellent inputs. Really worth introspecting and applying !!

  • @jozefriskalcik7105
    @jozefriskalcik7105 3 місяці тому +15

    The most challenging situations are when one party doesn’t reveal the interest or even hide it by many BS trics

  • @donnegociador
    @donnegociador 5 місяців тому +3

    Focus on Interests, Not Positions
    Effective negotiators focus on the underlying interests of all parties, rather than merely their positions. By understanding the motivations and concerns of each party, leaders can identify potential areas of common ground and work towards mutually beneficial solutions.

  • @Alisa-utube
    @Alisa-utube 3 місяці тому

    Thanks!

  • @La1Neese
    @La1Neese 4 місяці тому +5

    Thank you for all of this awesome material that you continue to present. UA-cam recommended a channel that is doing the same type of whiteboard stuff with the same books-and its crap.
    You, my dear are a rockstar!!!
    Keep doing what you’re doing !

  • @therawhrexperience
    @therawhrexperience Місяць тому

    Getting to YES is an absolute classic when it comes to mastering negotiation skills. It’s all about finding solutions that satisfy both parties without unnecessary compromise, which is invaluable in both professional and personal settings.

  • @kobengo9443
    @kobengo9443 18 днів тому +4

    The example with rent and landlord is untrue. You can never stop landlord from collecting or increasing rent. Good luck in life

  • @007-bourne
    @007-bourne Місяць тому +1

    This is GOLD! Thank you.

  • @abdullahpatel147
    @abdullahpatel147 10 днів тому +2

    This video works on 2 assumptions:
    - both parties are genuine and not driven by ego
    - both sides consider the other party to be genuine and not driven by ego

  • @KokayMate
    @KokayMate 4 місяці тому +12

    These situations mirror todays western situations.
    Great accomplishments, Companys etc begin with mutual interest, knowledge and dedication. The second is great leaders. These traits are however rare nowadays.

  • @untouchable360x
    @untouchable360x 3 місяці тому +13

    Never negotiate on an empty stomach or a full sack.

  • @showxating9885
    @showxating9885 4 місяці тому +4

    1:07 Everyone who's ever split a bag knows this one.
    My standard for negotiations is when both sides are equally dissatisfied a balance has been struck.

  • @CharlotteGrayson-z3w
    @CharlotteGrayson-z3w 4 місяці тому +9

    I finally hit 80k today that's a personal record. Thank you for all the knowledge and nuggets you had thrown my way over the last months. Started with just 9k two months ago, 2024 is amazing!

  • @connectingtheworldofficial
    @connectingtheworldofficial Місяць тому

    Brilliant! Everything about this vedio is spot on

  • @DunBossNyakundi
    @DunBossNyakundi 5 місяців тому +25

    I like the new style of summaries but i love when its only THE HAND doing it.. it sticks more if you DRAW AS YOU EXPLAIN THE POINT!!!! ... Thanks God Bless your efforts

    • @JoesKnowledge
      @JoesKnowledge 5 місяців тому +1

      Would you say it matters if the channel shows the person talking?🤔

    • @DunBossNyakundi
      @DunBossNyakundi 5 місяців тому

      @@JoesKnowledge Yes ..its unique the way it is and personally i love it........ NOT comparable with what everyone is doing nowdays..copying copying copying!

  • @g0d5m15t4k3
    @g0d5m15t4k3 2 місяці тому +2

    I actually use that cake solution every time I'm eating (food prepared at home) with other people. I'll serve everything out, and make myself the last one to choose. If people ask, I explain it. They love it!

    • @jamiedebra
      @jamiedebra 2 місяці тому

      With so much gratitude I want to appreciate Dr aloja on UA-cam for showing up in my life at the right time. I have been down with HSV for almost a year, coming across Dr Aloja UA-cam channel and purchasing his medication was the best news of my life. Thank you doctor his channel
      👇🏼👇🏼
      www.youtube.com/@draloja8577

  • @metaphysicswithariyana2794
    @metaphysicswithariyana2794 2 місяці тому +1

    Smart yet simple to understand. Important info!

    • @jamiedebra
      @jamiedebra 2 місяці тому

      With so much gratitude I want to appreciate Dr aloja on UA-cam for showing up in my life at the right time. I have been down with HSV for almost a year, coming across Dr Aloja UA-cam channel and purchasing his medication was the best news of my life. Thank you doctor his channel
      👇🏼👇🏼
      www.youtube.com/@draloja8577

  • @karichmapyar
    @karichmapyar 3 місяці тому +1

    I become addictive to your channel it's the first youtube channel I wait for its new videos to see. ❤ thank you so much😊 ❤😊

  • @rosenkechichukwunwendu1561
    @rosenkechichukwunwendu1561 3 місяці тому +3

    I love the way of understanding

  • @ابراهيمروساريو
    @ابراهيمروساريو 3 місяці тому +1

    You are the winner! Your idea may not work sometimes.. but you gain money through viewers😂

  • @DavidMANZI_093
    @DavidMANZI_093 5 місяців тому +16

    This is amazing! indeed I need to be a wonderful negotiator... Thank you!

  • @kasimuabdullahi6771
    @kasimuabdullahi6771 Місяць тому +8

    The best financial UA-cam channel for everyday people. I'm celebrating a $30k stock portfolio today. started this journey with 8k, 1 have invested on time and also with my personal financial advisor, now I have time for my family and the life ahead of me.

    • @sashabondarev7357
      @sashabondarev7357 Місяць тому

      How did you achieve such biweekly returns?
      I'm a newbie and l've lost a lot of money investing on my own.
      Please how do I go about it, the year is almost coming to an end, how can I make profit?

    • @afeesoluwanishola5929
      @afeesoluwanishola5929 Місяць тому

      If you ask me I will advise you stop investing on your own and seek for a good professional guidance, I don't invest on my own anymore, I always required help and assistance.

    • @muhammadsani1389
      @muhammadsani1389 Місяць тому

      Rachael is considered a key Crypto
      Strategist with one of the best copy Trading
      Portfolios and also very active in the cryptocurrency space.

    • @HaoNguyen-dl1tu
      @HaoNguyen-dl1tu Місяць тому

      I have heard about her excellent trading expertise in CNBC news, guess she's more popular in United States.

    • @masonbrown4475
      @masonbrown4475 Місяць тому

      YES!!! That's exactly her name (Racheal) so many people have recommended highly about her and am just starting with her from Brisbane Australia

  • @tareklarbi7168
    @tareklarbi7168 3 місяці тому +3

    Thank you 🙏🏼

  • @RobertStoffel-c6c
    @RobertStoffel-c6c 2 місяці тому +1

    You explain things so clearly!

    • @jamiedebra
      @jamiedebra 2 місяці тому

      With so much gratitude I want to appreciate Dr aloja on UA-cam for showing up in my life at the right time. I have been down with HSV for almost a year, coming across Dr Aloja UA-cam channel and purchasing his medication was the best news of my life. Thank you doctor his channel
      👇🏼👇🏼
      www.youtube.com/@draloja8577

  • @AllisonSaunders-o7m
    @AllisonSaunders-o7m Місяць тому

    This is seriously helpful, I can’t wait to try these tips out!

  • @biasweet643
    @biasweet643 4 місяці тому +68

    Wondering if someone can negotiate the palestine - Israel issue

    • @Asdrvbhjmkkgdcbkllhf
      @Asdrvbhjmkkgdcbkllhf 4 місяці тому +7

      How do you not have 3,000 replies to this comment already?

    • @YoMoyg07
      @YoMoyg07 4 місяці тому +6

      Candidates:
      The UK - which facilitated the return of the Jews in the 20th Century
      The US - already showed prowess to do so by way of shuttle diplomacy (RIP Henry Kissinger). Also, can persuade ally Israel to agree to a ceasefire. Also, can plead to Arab allies to assuage Palestine (Hamas) to do the same.
      EU - Because they have leverage too.
      The UN - it should have from the start but the US always vetoes actions sanctioning Israel via the Security Council.
      Two cents have been dropped.

    • @TheHugoDelgado
      @TheHugoDelgado 4 місяці тому

      I would add to your question considering the Palestine-Israel conflict negotiation history.

    • @MandRGeneralplc
      @MandRGeneralplc 4 місяці тому +4

      🤣 the issue never be solved...because its a spirutual war...two very different entity fight for the same land...the issue is not tolerance...the issue is distroying the other one...u see...they fight to distroy not to tolerate or coexist ...

    • @casioamplifier
      @casioamplifier 3 місяці тому +1

      Yes. Israel is an actual country. While there is no country called Palestine except in the minds of isl@mist t3rror1sts

  • @ivangunawan6700
    @ivangunawan6700 5 місяців тому +5

    Another great video book review. Thanx very much Elvin

  • @ricardoluizmarcello
    @ricardoluizmarcello Місяць тому

    Wow this video is a gift! Thanks!!!

  • @Danchimerry
    @Danchimerry 5 днів тому

    Tq so much miss good explain

  • @moseschileshe9297
    @moseschileshe9297 5 місяців тому +20

    One of the best channel ever❤❤❤ when are you summering think and grow rich

  • @_benon
    @_benon 3 місяці тому +1

    I'm in love with your voice! 😔

  • @J87-k4c
    @J87-k4c 3 місяці тому +1

    Very informative 👍

  • @angeljurado7963
    @angeljurado7963 2 місяці тому +1

    I don't know why but each minute of this video makes me think about
    "each statement is leaving aside every day to day social interaction real dynamics"

  • @pythonprojects3788
    @pythonprojects3788 Місяць тому +1

    Thank you very much i almost bought the book….

  • @DeafmanDuhCyborg
    @DeafmanDuhCyborg 5 місяців тому +4

    Thanks I tried reading that book but it was so boring. The voice over summary and animation make it seem interesting I’m going give it another chance

  • @HASANMHALDAIRI
    @HASANMHALDAIRI 5 місяців тому

    Good advices , for me I use the same strategies to finish any negotiation n I'm always gains respect n full trust in myself

  • @BuiMina-p7g
    @BuiMina-p7g Місяць тому +1

    negotiation is not about wining or losing, not spliting things 50/50
    negotiation is about finding interest not problems. Interests are vague, so people can talk to each other more openly.
    negotiation is about inventing options for mutual gains, especially for multiple individuals.
    negotiation is about people 1st, problem 2nd. soft on the person, hard on the problem. People usually get threantened and defensive because of their perception is not what reality is

  • @honchoabhi
    @honchoabhi 4 місяці тому +2

    Simply brilliant.

  • @DJSC5618
    @DJSC5618 22 дні тому

    ❤❤❤🎉🎉 thank you!!

  • @Hassibullah-Afghankhail
    @Hassibullah-Afghankhail 2 місяці тому

    Spectacular explanation

  • @jr.rasentertainment4074
    @jr.rasentertainment4074 4 місяці тому +2

    Nicely said. Thanks for the advice

  • @Esther-vr8fc
    @Esther-vr8fc 4 місяці тому +1

    Very useful video. Thank youuuu❤

  • @rosenkechichukwunwendu1561
    @rosenkechichukwunwendu1561 3 місяці тому +1

    Standing on the truth and ground

  • @rienzitrento8397
    @rienzitrento8397 4 місяці тому +16

    The cake is basically the same as king Solomon deciding whose baby belongs to the real mother

    • @eddyhenry5050
      @eddyhenry5050 4 місяці тому

      I doubt ,I fell there is a bit difference .
      In this case the orange doesn't belong to either of them .

    • @arindasam4544
      @arindasam4544 2 місяці тому

      No because the orange was cut in the end no was hurt by the act😊

    • @davidhashimoto665
      @davidhashimoto665 25 днів тому

      Not quite, the orange didn't originally belong to either of them.

  • @HealthB2024
    @HealthB2024 20 днів тому

    Very useful 😊

  • @warlockpaladin2261
    @warlockpaladin2261 3 місяці тому +1

    First, haggling is a form of negotiation that is often a hassle we would prefer not to be entangled in. Second, if your enemy is able to walk away then you have lost.

  • @m_shajan1132
    @m_shajan1132 3 місяці тому

    Beautiful explained mam ❤

  • @lor3999
    @lor3999 3 місяці тому +1

    When husband & I were newlyweds , we literally had the window argument upon going to sleep over & over. Some nights he’d see it my way, other nights I’d sleep on the couch. Eventually I discovered & could afford cashmere.

  • @anubhavsahni
    @anubhavsahni 2 місяці тому

    Very useful! Thank you!!

    • @jamiedebra
      @jamiedebra 2 місяці тому

      With so much gratitude I want to appreciate Dr aloja on UA-cam for showing up in my life at the right time. I have been down with HSV for almost a year, coming across Dr Aloja UA-cam channel and purchasing his medication was the best news of my life. Thank you doctor his channel
      👇🏼👇🏼
      www.youtube.com/@draloja8577

  • @HenryOkiya-or5pc
    @HenryOkiya-or5pc 5 місяців тому +5

    I love your work u have changed me
    😊

  • @ngo73221nc
    @ngo73221nc 4 місяці тому +1

    Very useful information

  • @MatkarimboyMatkarimov-n9u
    @MatkarimboyMatkarimov-n9u 3 місяці тому

    it is best showing of business conservation with customer

  • @sandspar
    @sandspar 24 дні тому

    Thanks for the insight! Here's mine: Here's what I want, anything other than yes is a no. Do we have the basis for a conversation?

  • @rosenkechichukwunwendu1561
    @rosenkechichukwunwendu1561 3 місяці тому

    It is good to have cordial understanding

  • @Pronellyllon
    @Pronellyllon 4 місяці тому +2

    Thank you for the video. It's always very helpful. Although I have some convincing to do, I believe these skills will also be helpful for the convincing. My problem is that there are regulations we need to comply... but my colleagues are completely against it. As the regulations are final, I doubt there is room negotiate for a different outcome. We cannot come to agree to a half compliance to regulations. I can, however, try to listen to their worries and see if I can change their minds or perspectives.

  • @miroslavczadek
    @miroslavczadek 4 місяці тому +1

    Excellent theory

  • @rosenkechichukwunwendu1561
    @rosenkechichukwunwendu1561 3 місяці тому

    Mutual respect and love

  • @በልጦመገኘት
    @በልጦመገኘት 23 дні тому +1

    DO a video on job interview

  • @ngo73221nc
    @ngo73221nc 4 місяці тому

    Thank you. I missing listen to your voice. I bought most of the books you suggested. This book is so helpful

  • @myvisionataglance
    @myvisionataglance 4 місяці тому +1

    Great video❤

  • @namkebanyanklariti
    @namkebanyanklariti 2 місяці тому

    Negotiations are not about making both sides happy or both getting what they want equally. Sometimes it is not clear cut and somebody is going to have to lose and how the winning side mitigates the loss helps understanding and helps perception of fairness. For example, if two people are stranded on an island and they only have 1 knife, you can't exactly break a knife in two. You do equal amount of times using the knife. But what if only two people are alive in a submarine submerged at the bottom of the Barents Sea, who should die first to feed the other? Do you go by rank? Or do you toss a coin?

    • @jamiedebra
      @jamiedebra 2 місяці тому

      With so much gratitude I want to appreciate Dr aloja on UA-cam for showing up in my life at the right time. I have been down with HSV for almost a year, coming across Dr Aloja UA-cam channel and purchasing his medication was the best news of my life. Thank you doctor his channel
      👇🏼👇🏼
      www.youtube.com/@draloja8577

  • @musaeyymmbagaiii9143
    @musaeyymmbagaiii9143 4 місяці тому +1

    Very Usefull

  • @lyrontrayofficial820
    @lyrontrayofficial820 4 місяці тому

    This is really lovely. Thank you ❤

  • @cappuccino12345
    @cappuccino12345 4 місяці тому

    Sure it was a useful one , thank you mem

  • @Apieceofalivia
    @Apieceofalivia 2 місяці тому

    Thank youuuu you make a better person 😊

  • @tanveerahmed1137
    @tanveerahmed1137 Місяць тому

    Came here to learn how to negotiate better with my local vendors, instead found a Quarterly HR Meeting Notes for Conflict resolution!

  • @EntrepreneurHabit
    @EntrepreneurHabit 27 днів тому

    Thanks 👍

  • @remnant.watchman
    @remnant.watchman 3 місяці тому

    This was a useful video.

  • @Getbetter2023
    @Getbetter2023 5 місяців тому

    It was really informative video ❤

  • @desertstaracademylearninsp9575
    @desertstaracademylearninsp9575 2 місяці тому

    thank you for the insight

  • @LotusITHub
    @LotusITHub 2 місяці тому +1

    Discover powerful negotiation strategies from Harvard experts to achieve your goals every time.

  • @Theguycarechannel
    @Theguycarechannel 3 місяці тому

    Very educative content and i learnt so much. What whiteboard tool do you use tho? I love it!!! ❤️

  • @mandichakanika4911
    @mandichakanika4911 3 місяці тому

    ❤ so amazing

  • @FulfilInsight
    @FulfilInsight 4 місяці тому

    Love your ideas!

  • @josephcuellar7661
    @josephcuellar7661 4 місяці тому +12

    Don’t see this working with narcissistic…

  • @MutabaziByron
    @MutabaziByron 3 дні тому

    very use full

  • @francia6263
    @francia6263 4 місяці тому

    I ❤️step #4, person over problem!

  • @AllinOne-co7gw
    @AllinOne-co7gw 4 місяці тому +1

    Hi little bit better. You're great as usual, but Imagine inviting your paymasters suggestions on way forward. He will return you to your desk with a promise to "fix it" soon as his way fwd. My paymasters act like that.😅😅

  • @poojanoza8151
    @poojanoza8151 4 місяці тому +1

    You my friend have gained a loyal subscriber! You sound like we are 2 friends having a convo. Never would have though that learning something can be this interesting!! Keep making videos!!