The Land Rover Range Rover Insurance Problem - Part 3 - CEO has REPLIED!
Вставка
- Опубліковано 28 лип 2024
- In this Part 3 video I catch up with Richard from @Challengetheroad to find out what the Jaguar Land Rover CEO said in response to his '14 day' letter.
#Jaguar #LandRover #RangeRover #News #CarInsurance - Авто та транспорт
No JLR related but thought this channel would appreciate my version of Wham! This year:
Last Christmas
My EV wouldn't start
So the very next day
They towed it away
This year
To save me from tears
I'm driving around with petrol
Brilliant, can't wait for the next verse.
Love brilliant mate!😆😅
lmOOOOO
@@michaelhutin5451 happy to colab with Geoff and MacMaster 😅🤣
Last Christmas, EV depreciation was dire, and the very next day, the F ker caught fire🔥
This year, to save me from range anxiety, I'm getting the petrol.....variety
There are always two elements at play here in the corporate world. Customer concerns and shareholder concerns. One of them always wins.
Very true and the odds are stacked against the customer
@@JeffsWigand when the stakeholder route results in brand damage, the CEO gets the sack (keeps his bonus and pension, of course), and the new CEO is the apology to the customers and they expect to move on.
I agree.
However I'd like to point out.
if one is in the insurance business, and obviously there's a profit motive,
This can be achieved with managing risk.
..
It would be fair to suggest. If one could afford a range rover then perhaps they're likely to be a more responsible owner driver..
..
There's also the aspect of reinsurance to further mitigate financial exposure/risk.
..
So I'm not entirely convinced it's a financial issue.
More one of social engineering....
They should coincide. But if the Sales Manager has the CEO's ear, engineers get ignored and eventually the brand becomes toxic and the shareholders lose too.
@@G-ra-ha-m Oh shareholders are always put first. I worked for a company that always put customers first. As soon as we were put on the stockmarket, customers dropped to 10th place and shareholder value was the only concern.
My cheap to run 15 year old Vauxhall Corsa that's never let me down has developed some rattles and squeaks and I couldn't get anyone to steal it. So I rang Vauxhall CEO and told him he's got 14 days to be more proactive and sort it out.
Looks like proactive is going to be the 2024 word of the year. PR-speak.
I haven't bothered calling Volvo about my 14 yr old C30, because it just works.
No one would want that piece of junk🤣
@@daziveeYou sound fun at parties.
Joy riders are so bloody picky these days. Long gone are the days of leaving your Novoh SRi parked up, only to see it being ripped around a sink estate on Police, Camera, Action 30 minutes later.
You could pop the door lock on those suckers with half a tennis ball and spark the ignition by just removing the hazard warning light switch and putting it back in upside down... allegedly.
The CEO clearly doesn't care...his actions speak louder than his words....
He spends his life at the golf course and chatting to the super rich CEO clique. He never visits the guy with a blown Ingenium on the side of the M4 with a family camping on the hard shoulder in the rain.
For most, without reliability, the shinest jewel is worthless.
The fact that they’re first looking at new Range rovers says that they’re worried about sales so mainly looking after the profits. And when that’s sorted and people continue to buy new vehicles, only then let’s look at the older models. Pure greed.
The older models will be made non viable by the new ESG mot emmission standards
The image is based on toughness - once they lose that because they are virtually useless, there goes their main sales appeal to the rich.
The CEO could really revolutionize the Land Rover brand image if he focused on vehicle reliability.
No one is bothered about reliability - the brand is image based.
Land Rover, in common with the likes of BMW, Mercedes, Audi, Jaguar etc, are all about polishing customers' egos. As various JD Power type surveys keep highlighting, reliability for these supposedly premium brands is generally appalling. It is clearly not even nearly the primary concern either for the company or the consumers who seem keep buying the products regardless of how bad they evidently are.
@@Twmpa absolutely
👍
Land rovers are not that unreliable if maintained regularly and properly a lot of the bad reports tend to be hype
@@msjcars2317 Oh I have a friend that had had like 6 fully loaded Discoveries. All he does, is go to the dealer, get the tongue bath from them to buy it fully loaded. Wait for it to appear. Gets it on the driveway, drives another car so it doesnt get any miles on it then gets an offer from the dealer to trade that in for another fully loaded, get another tongue bath...rinse and repeat.
I know someone who works for a major well-known insurance company (which I won't name for obvious reasons) which was apparently approached by JLR with a view to setting up a JLR insurance scheme for their vehicles, presumably meaning that they would get a lot of high-premium clients referred to them by JLR dealers. They politely declined, apparently the risk was considered just too great.
My 1994 Polo has a unique piece of metal that fits in the door to 'unlock' and 'lock' it, then it also fits the ignition switch. Without this small piece of metal you can't get in, or, start the engine.
Perhaps that may work on these modern cars????
Who would nick a £2.50 car? ***all to do with metal key.
@@trickydicky90 Thanks, looks like my car is going up in value.
Yeah I have these on my Volvos I’m amazed new cars stopped using them 😂😂😂
It seems that in America all you need to make your car theft proof is buy a manual transmission car. I saw a video the other day where a car jacker attempted to take someone's Porsche Boxter but was thwarted by the three pedals and gear stick without PNDR on it 😂
@@trickydicky90 thought this was the point of the channel.
I find it very encouraging that a CEO sees the mainstream media as generally distrusted, and independent channels as the outlets people go to for truth.
I feel that this trend away from the MSM is going to increase because of a growing mistrust with the MSM.
@@mikeandhev I don't just "feel", I KNOW that the trend is away from MSM !!!!
I had this brilliant idea, if JLR changed the methods of gaining access to a Range, etc., using keys and reinforcing around the locks, I think that make things pretty difficult to stealthily steal one!😇
Haha, if they were 'Sensible Idea Capable', they wouldn't be in this mess. The top management is seriously incompetent.
if they're uninsurable, and prone to theft , then it would be not a good idea to buy one.
Comment of the day .. problem solved
.....oh yes, he wants to be proactive, yet after 11 days you called them. I guess the definition of proactive has changed....😂😂
To be fair, back in the day, you could open and start a Ford with a nail file. They were all still insurable.
I had a Mazda 323i 1986...could unlock it with a 5p piece!....amazingly insurable too!.... the days!
Also had a 1988 Suzuki SJ...accidentally locked the keys in it...fortunately I had a hacksaw blade handy...2 seconds and the keys were back in my hand. Result!....again...the days! Lol
Pre multiculturalism.. when England was 97% natives.. now the insurance has to cover the "new culture"
Yep ... Driving a Cortina 1600E in the early seventies. It disappeared from outside a large pub where I was drinking water..😮..... It had been opened and started with a nail file. There were abrasions on the door lock and ignition. In those days we had a proactive police force with no computers and no anpr cameras. I got it back the following day... It was never the same though.
you could also start a mini with a three penny piece
True, but their value was not the same as new Range Rovers. No one is stealing a RR for a joy ride, they are stolen to order for either parting (A problem also created by JLR) or they get exported to North Africa. I don't think anyone was parting or exporting a stolen Ford Fiesta pop do you?
"Sorry, we're all sold out of insurance."
I really am surprised they were not on top of this as soon as it started to happen. I would think most new sales would come through the finance deals that rely on good residual values. Lo residues mean high finance rates which means high monthly payments which means buy a competitor instead...
If every range rover gets stolen in 60 seconds. A new insurance isn’t the answer make them unstealable I had 2 escort cosworth’s both around 5k. The biggest problem was speed bumps at McDonald’s cost me a new splinter ever time I hit a speed bump. .
64 plate Suzuki Alto, totally basic and reliable. An old fashioned key and and steering lock, maybe old school but it works!
Did I hear Richard right, he said he was talking to the press office, or did the CEO talk to him via the PO?
said he was talking to the press office
Thanks Geoff and especially Richard, I’ve had 3 RR sports and 2 full-size RR since 2004. My latest 2023 RR new shape is stunning. Every time I buy a new model it gets better. In March my insurance went from £800 to £2400 , I live in London and dreading trying to get insurance this coming March. Great news from Richard that JLR are trying to help. My car value must be on the floor at the moment. I don’t want to sell but I do need insurance! I did try the JLR insurance but got rejected, I’m hoping this will improve. Keep up the good work guys. Have a great Christmas and carry on the fight in the New Year
hello mate where did you get that quote for £2400 please share
My Insurance went up from £670.00 per year to just under £1400.00 per year with no changes or claims involved full no claims or motoring offences
This was after my original insurer agent informed me he could no longer insure my 2018 Range Rover Vogue 3.0 with 21000 miles
Almost exactly the same price increase for our 2015 4.4 Vogue SE. My 992 insurance is up by 50%.... no claims etc...
100%, surely?
Yes, the land rover is up by 100%, Porsche (992) by 50%@@offshoretomorrow3346
Sadly, the person in the (RNLI) boat is over in French waters picking up people from inflatable boats a few 100m off shore, but instead of taking them back to France they are brining them all the way to the U.K.
Your money is better spent supporting the NILA, a charity that looks after independent lifeboats - not the RNLI who appear to have become a migrant taxi service, and who are slowly realising that people are withdrawing their funding because of this.
I worked really hard to NOT go there on my big video... I edited some of my in car chat out on my way to the lifeboat station...
Geoff, regarding the out take at the end. Imagine if you were a lifeboat responder in Wales, wouldn't matter if you were in an X5 or a ID. 5, you still have to do 20mph to the station.
Some of the emergency services guys including the RNLI guys are allowed to have the blue flashing lights fitted. Same as volunteer fire fighters.
I have 31 years of driving experience with no claims made and I currently have a 2017 toyota Hilux pickup, my last insurance premium was around £500, and now my new renewal as come up and they were asking for £1177 to renew my policy, I have shopped around on comparison sites and they were all asking for around £1050.
This is absolutely ridiculous considering all the years of no claims I have.
What I have had to do is agree to have an excess of £900 to pay and now I have manged to get insurance for £477.
I think we all should be looking at the insurance company's all together because my sons has more than double from last year there is something going on with the insurance company's. They are trying to get us of the road or something
Yes you are correct.. freedom of travel inside your own region is under attack never mind country and air travel.. it's all getting curtailed
This is what’s happening insurance across the field has risen massively
Please change the headline, it doesn't match what Richard is saying and might be seen as misleading.
As I heard it, the CEO did not reply at all, Richard called "The Global Press Officer" basically a glorified term for a marketing droid, nothing but a sales goblin.
Im going to make a prediction here for next year. Jlr dont care once they got your money and cars will continue to get overly complicated, expensive and unrepairable. And the journey to scrap will become shorter.
Although they failed JLR did try really hard to fix my Dad's New Jag before giving a refund. Including trying a new door but they could not find the rattle. I had worked it out as a faulty shock absorber but the deal to return was done by that time. Mercedes fills the lower door pillar with foam to prevent the noise from transferring from the suspension to your right ear which sounds like a rattle in the door.
Damn... am I really addicted to Geoff uploads...🤣
Yes Tom you have a bad case of GBC syndrome. Don’t worry about it, it’s a harmless vice 😜
Good mate of mine runs a Land / Range Rover garage and the price of genuine replacement parts is eye-watering....
Unlike BMW/Merc/Audi which are cheap as chips, right?
Who mentioned anything other than Land / Range rovers??? Keep on topic, there's a good chap.@@offshoretomorrow3346
I own a garage and imho jlr stuff is absolutely on par with other brands , and really not too far away from brands like ford/FCA/PSA. The higher trim levels as standard generally lifts the cost of ownership right up, got an astra with blind spot radar? That module will be similar in price to the standard fit radar module on an xj for example.
A sensor, described as an "air suspension level sensor" should not cost £400 for a small part, with a connector. @@denisohbrien
Just visited my local Sainsbury's only to see a RangeRover Discovery being trailered onto a breakdown truck. maybe he couldn't afford the insurance!
Great news that you has positive response, look forward to hearing more about this insurance milarky🎉
If my car was easy to steal, I'd add a Steering Lock (the big metal bar you lock onto the steering wheel), and add an engine imoboliser switch, and add a fuel pump switch.
Yes, but that stilll won't help you get insurance
All great ideas. Alternatively for that £70k+ car they could simply design it to be secure, so owners didn't have to scratch their Rolex on bulky bits of metal hardware more at home on a construction site.
It's not rocket science to make a secure car. But they have to want to.
What about a beefy chain welded to the battery and the other end to the charger
Why not just remove a couple of wheels just to be sure
@MoosesValley - Adding an immobiliser and fuel pump switch would be a good idea... until you're involved in an accident or it goes up in flames, and then the insurance company finds out about the mods, and invalidates your insurance. The reality is all car manufacturers are fitting cheap so-called security features to their vehicles, that promise the earth. A Ghost immobiliser costs around £500. If car companies developed something like that, they could implement it in all their vehicles, which might add £20 to the price, and more importantly, it would be integrated into the existing looms.
Been doing my bit by making sarcastic comments on French JLR ads.🤣
just done the renew for my volvo V70 P2 2.4, fully comp £147 a year so well happy with that, stuff those over complicated JRL products, CEO and management dont give a stuff about owners or the workers who build them at all
Would never buy a Land Rover because of the hideous reliability and the fuel cost. This insurance thing is the cherry on top .
The hideous reliability Myth you mean? Fuel Cost? 35mpg Diesel? Have had three RRs Evoque, Sport, and now a Velar over the past ten years and not had one single issue with any of them. All a load of anti RR BS
Actually, since I'm a simple type, I had to look "proactive" up. Apparently it's a suits way of giving the impression of energetically doing something, while doing very little in reality.
I just clicked on their new Range Rover insurance link 2016 Evoque. Clean licence. 10+ years NCB, London Post Code - "Sorry mate. You're out of luck" (Or words to that effect).
I'm confused. Did JLR respond within 14 days, or did Richard proactively ring them for a response? My understanding it's the latter from watching this video twice, which doesn't bode well.
Why would JLR be bother about Richard ? What’s he gonna do if they don’t respond ?
@@msjcars2317nothing,
He called " the global press officer....." directly.
But not the CEO? @@Beauloqs
Yes my thoughts too.
Still Richard got a response.
Interesting how JLR has some positive news that never made it to the daily mail pages....
That's right... pick the most awkward times to upload, Geoff... I've still got loads more unnecessary shite to buy that nobody needs, or wants... and you're interfering with my schedule...🤣
🤣🤣👍 I like your style, sir.
@@orwellboy1958 It's not my style... it's compliance... I'm bombarded with mind-fuckery through the TV, and I feel compelled to enjoy being crushed by hoards of last-minute panic buyers and stuck in a queue at the supermarket checkout... just so I can sit in my dressing gown all day and look forward to the looped replays of King Sausage-fingers delivering a WEF statement on the final solution...🤣🤣
Hi
Really enjoy your discussions about JLR. This is the response we had from our local land rover garage when we enquired about getting our 2018 land rover discovery security recall
'We have checked your vehicle, and this is not scheduled for any theft mitigation update at this moment and without this being scheduled on the recall section we are unable to carry this out'.
Not great is it. Now having to pay to fit a Ghost Alarm.
Get it sold.
Trouble is my husband has land rover in his blood😂
That is exactly the problem - because people buy them for show - they actually cannot afford them and hence why they never get serviced, I would also suggest that RR should not need specialist maintenance in this day and age
Watched this with interest and headed over to JLR for insurance quote on a 4.4 RR
DECLINED to quote.
Says it all doesn't it. Sell it and get an X5.
CEO has REPLIED! = no change
If I owned one of the theft stricken LR's, I would just remove the fuel pump fuse or relay if I was worried about it getting stolen, or any other fuse or relay that would imobalise it, a simple hidden switch on that circuit would probably be a more user freindly, and cost probablly less tha £10 in parts......but then I work on cars for a living. Kiss" Keep it simple stupid"
Just bring back the old mechanical locks we had in the good old days , connected the brake pedal to the steering wheel hard to knock a car off then
Considering the cost of a Land Rover it should have a mobile SIM disabler where the car can be totally disabled if stolen and in a no start, and safe fixed steering mode (enabled until stops ) unless the owner and the manufacturer enter their codes, plus trackers should be standard. There are other measures which could also be added but they would cost a lot more.
Unless something positive is done to stem the ease of theft the Insurance Underwriters will just see the same Risk Profile and price accordingly
Setting up bespoke insurance schemes for problematic models (and possibly subsidising premiums) is just papering over the cracks
Keeping with the spirit of Christmas:
Every time a bell rings a Range Rover gets its wings.
(And flys of your driveway)
It's a wonderful life..
It's interesting seeing all these videos about insurance with JLR. I won't say specifically where I am located for obvious reasons, lets just say I am in a big city in Scotland. First of all, I've been looking at used LR, just struggling to decide which vehicle to go for. So naturally in the process of research I've done a load of soft insurance quotes. As an example, I was quoted double what my current insurance is on a RR Evoque 18 plate before I learned of all these issues with getting the cars insured. I added 3 drivers to my insurance and the price plummeted down to my normal insurance rate. So I was able to get insurance and it wasn't stupidly expensive, which is interesting hearing about the rest of people struggling. Perhaps it's different up here compared to London etc. I also feel like I see a fair amount of LR cars on the road, and reports of vehicle theft are next to none really. Maybe I am lucky where I live in this instance.
They should recall all Range Rovers and fix the "easy to steal" problem.
On the land rover and playing daily on greatest hits radio they say " come to see the latest models you can update to this season". Firstly I didn't realise there was a car buying season? Second,why do they feel we want or need an upgrade? If JLR concentrated more on improving reliability than worrying about face-lifting & adding even more tech I think more owners would be willing to stay loyal to lands rover
It's hard to believe anyone wants any Rover product.
rover P4 👍👍
@@thewanderingbox8253 Fair enough, but I was referring to their current line of products which seem to be luxurious but unreliable and to have some sort of random timer connected to an incendiary device inbuilt.
I bought my landrover feb 2023- a 2019 vogue autobiography, a beauty. I paid 7.3k for my first insurance premium for the year, it was a stretch but also a huge dream of mine to gift that car for myself so I made it happen. I’m 25 so it’s not bad considering theft was peaking and I am London based. Acorn my insurer have refused to insure me for my renewal, my premium has finished and my car is sitting in the driveway and blocked off by another vehicle in hope to secure its safety as an uninsured Range Rover in London. Landrover will not even insure their own vehicles and also stated that 30 years old is the minimum age! Not to mention the car was purchased for 56k, an absolute gorgeous car and top spec. This vehicle has now dropped to 31k as current value. What on earth do I do when obtaining insurance has become impossible and the lowest quote I received was 17k! The vehicle is costing me £600 a month parked up. Huge market crash and personally Range Rover won’t be doing anything about it any time soon. Utter BS and there should be routes of communication, compensation or some sort of hope where the vehicles can retain and obtain a decent market value for their customers. I wish I sold my car sooner as every month it’s costing me and every day is a risk with no insurance. My frustration is towards insurance providers where they should not refuse current or new costumers willing to pay and have already paid high premiums to continue the use of their land rovers, especially when some in which are in low crime areas or have ghost immobliser etc like myself, they don’t even care. The Land Rover name is refused alone. The value of 31k is an AVERAGE price of a car now so those that say the vehicle is ‘expensive’ are wrong in thinking that’s the reason. I’ve tried underwriters, brokers, everyone you could possibly name and it is impossible to obtain any sort of short term, long term insurance. Every avenue that I take is a 15-20k loss for me in a space of 12 months. I had already invested over 20k into this vehicle so the market crash and value depreciation was an absolute disaster. Nevertheless great vid, glad I came across it as i now know that I’m not alone and going crazy.
Just a comment about quality of audio when Geoff is talking - his voice sounds muffled, but Richard's voice was much clearer. Anyone else find this issue?
I commented before on one of your videos, I had a Disco Sport HSE Luxury, I bought it used, I was the 3rd owner, paid £22.5K for it. I'm not wealthy, I'm a working man, an electrician. My car is my only vice in life, I don't drink alcohol, I don't smoke, and I don't go on foreign holidays. That's how I can afford the cars I buy, they're pretty much all I spend money on.
Land Rover dealers (Lookers, in my case), do the brand no favours, the way they treat customers is terrible, in my experience. So that was one reason for getting rid of the Disco Sport, it had it's issues, but I (eventually) got them sorted, the dealership fixed 2 of them, I gave up trying to get them to fix the original issue (the adblue injector wiring) and fixed it myself. The insurance played a role too, my insurance jumped (keeping in mind I'm 50, no accidents, claims or convictions in 35+ years of driving), from about £300 to almost £1000, and that was from my original, big insurance company, to the lowest quote, from Dodgy Dave's Auto Insurance. Quotes from companies I've heard of were either over £1400, had a stupid compulsory excess, mostly in the region of £1000, for context, I usually have a £0 compulsory excess (or maybe £200, if they don't offer zero) and £0 voluntary, some had a minimum "voluntary" excess of £400+
The car itself, once I had the issues sorted, 2 of which (steering rack bolts & adblue injector wiring), should have been fixed before the car was sold to me, was absolutely great. Spacious, comfortable, decent on fuel, smooth driver, could handle being off road with normal tires... But the surrounding nonsense made me wish I'd never traded in my C-Class, so I traded in the Disco Sport for an Insignia, took an absolute bath on the deal, even though I negotiated a good price, I'd only had the Disco for a year, so was still in negative equity, as they say...
Next time I buy an SUV, it won't be a Land Rover, I'm looking at maybe a Mitsubishi, Nissan or a Toyota... There's always the GLE too. I quite like those. 🤔
wow he cured my insomnia what a guy!
The problem with Land Rover's own insurance is as said in the video they launched it too early but still the website is not seemingly offering insurance to the public but only new & approved used owners from JLR dealers
It seems to me they rushed out the insurance broker just to be able to stop the dealers complaining customers were not collecting cars as they couldn't purchase insurance and JLR are now taking that loss
Time will tell if they actually do allow any old Landy owner to purchase insurance through them but I doubt it
I tried to get a quote from land rover insurance for my 2010 Range Rover vogue se filled out the form and the message I got was unable to insure my car not even a reason why or anything just a outright no go away
Good job landrover you can’t even get your insure right just like your cars
Why not just give people the option to have a normal key starter? Problem solved.
It's not just UK,I drive a 2020 LR commercial here in Dublin drilling Wells or drilling for ground information.
I get stopped every day of the week, Gardai presume it's stolen.
It is as I am covered in clay,dirt,bentonite and water.
Would anyone steal it?
I was wondering, does all this apply to the Jaguar SUV's aswell?
@3:07 timestamp - Curious how JLR can offer premiums of "less than £200" on newish Land Rovers which are very prone to being stolen, whilst the majority of insurance companies won't touch them with a barge pole.
Be a great idea if individual manufacturers of vehicles provided their own insurance against theft. Be an incentive to make vehicles more secure and also make or more competitive market if hey had to reimburse customers if stolen
not sure how them sorting something in the future, will help people who cannot get insurance now ?
The truth is recalls are controlled by capacity at retailers and parts availability.....given the amount of money required for future products and investment in plants, its important there's a balance.....
I am hoping that folks in the UK aren’t as naïve as this video shows. There’s a famous US president that had a quote: “ Trust but verify”. Trust is earned not given. The video did not provide a solution therefore trust has not been earned. Do not trust without a firm solution.
You’re blindly, trusting without proof positive of significant improvement.
The United States citizens have a much more jaded opinion of corporations doing the right thing.
The root of the problem is not that people can't get insurance. The root of the problem is that they are too vulnerable to theft, resulting in too many insurance claims, which then results in insurance companies stepping away. That is a situation that could sink JLR if they don't address it. Offering a JLR insurance is only a short term tactical fix. The proper long term strategic fix is to address the theft issues with a recall. Once that is solved then insurance companies will open up their policies again. If this isn't addressed immediately then JLR could get wiped out. I certainly wouldn't buy any JLR, whether new or used, right now.
Amazing that these money pits still sell by the thousands
There were only Three companies who would quote or insure and the quote of £1400.00 was the cheapest we took all the other two were much higher?
Goodnight afternoon Geoff 👍👍👍
Words mean sweet F.A. Actions are all that count !
New Lotus Carlton's stood in fields . Wished i had bought one and put it away .
220 mph chipped up
I’ve got an idea… how about not making JLR products Keyless… require a key barrel for it to start and no central locking…. It sounds daft but it’s a big enough deterrent for potential thieves not to be able to steal your car in 20seconds.
Just stumbled onto your channel. You make some interesting points, however, because you have a UA-cam channel, I think the manufacturer is being polite. I’m sure you’re aware companies are in the business of making profit. In this case selling cars and if they can’t sell or not selling, they will do something about it or go bust. As the saying goes you pays your money, and you takes your choice. Common sense tells me if customers can’t get insurance they won’t buy the car and will switch to another manufacturer.
if its 2018 onwards with the insurance hike, why did a friend of ours 2015 Range Rover Evoke insurance go up by 100% quotes as high as 300% in a low risk West Country area!!
Ah, no one ever said it was 2018 onwards that had the hike. that's just the years they are working on a fix for... the hike is EVERY SINGLE MODEL..! it's mental.
mate your blinking is non-stop! 😂
haha is it? man I was SO tired in this video
Reptilian ?
We live in a sleepy village and i have someone next to our office with a Range Rover and it’s gone from £930 to £11600 insurance lol😂 oh and it’s lost 45 grand in 18 months nice work 👍
There are rumours that JLR have gone into partnership with some insurance companies and keep recommending them to jaguar and range rover owners. The problem is that even those insurance companies are asking for an arm and a leg which favours them both as the profit is split between the dealership and the insurance company. If JLR weren't making money out of this they could stop these theft within a week by replacing the ignition modules. They simply don't want to. I lost 15 grand in 15 months.
Why don't they go back to physical keys with mechanical steering locks?
The problem of relay theft of keyless entry cars has been around for a fair while. It would be possible to defeat this technique and give the systems about the same level of security as the old manually-triggered rolling code fob/plings if the systems measured the round-trip times for the signals exchanged between the car and the fob. This would be proof against the relay attack as the system would know the fob was not close to the car. The timings needed are in the nanosecond parish but there are range imaging chips in mobile phones that do this sort of timing so it's not exactly cutting edge technology. I cannot believe that this has not been incorporated in some of the systems already so why are manufacturers still pushing out cars that are vulnerable to relay-attacks?
According to the adverts on TV and radio it's to make everything easy and effortless. It seems to make it effortless for the criminals as well.
@@bentullett6068 Indeed! Back in the early days of remote central locking the security was poor. The fobs just emitted one code that did both lock and unlock functions and it was ridiculously easy to receive, record and transmit the code using a 433MHz transceiver. The chips needed could be bought from places like Maplin for a few quid. The rolling code system put a crimp in that little scheme because the codes were only used once and replaying an old code to the car got you nowhere. The systems included anti-scanning techniques that detected anyone trying to hit on the right code by firing loads of codes at the car (I managed to lock a neighbour out of his car for a while by accident while fooling about with a 433MHz transmitter 🙂). The keyless systems seem a huge backwards step in security after decades of advance.
May be that's what they mean by of road vehicles.
No insurance company insure my land rover sport, only 2 company out of 200 gave a quote, £ 27,000.
I contacted JLR for a quote and they also refused.
I have no opinion, I'm selling my land rover this week.
Better than mine, I was quoted 31k. ridiculous
Do they offer a discount if you have a mechanical steering lock? 😉
its not just even the insurance lol the reliability is just terrible tbh.... and i love range rovers but its just not worth it anymore
Wonder If only England has this problem with theft of Landrovers? Never heard anything about this here in sweden
EV insurance not an issue in Spain
It seems only the UK have this issue, mostly due to allowing criminals to illegally come to the UK and continue with theft and jobs linked to to the illegal pharmaceutical trade.
Mr CEO, what do I do with my RR Sport that I bought for £63k in 2022? I can’t insure it, I can’t sell it otherwise I make a list of 20k? What the hell do we do?
Tesla has done pin to start option on there vehicles. Could JLR not do the same?
JLR have recently said that they want to elevate the RR brand to uber-prestige.
With this in mind, a cynical me would ask myself whether this insurance malarkey is engineered by them.
What is the easiest and quickest way to rid the customer base of low to middle class buyers?
And I can’t help but think, don’t do their job for them. This is free programme management work that you’re doing for them.
My multiple dealings with jlr and it’s dealerships has always been one of disdain for the customer.
I’m with you on this. I think they’ll go Uber prestige and F the customers who aren’t millionaires. Export only. Lower volumes massive profit and no dealers.
Geoff have you heard of the Faraday cage ie a microwave oven is one So there is a company that makes a Faraday pouch the size of a wallet that stops the key signal from transmitting when inside and cannot be hacked from outside peace from spain
It’s about time the insurance companies recognise Ghost, although we know they will be reluctant to approve a system that virtually eliminates thefts
I'm slightly confused by this. "CEO has REPLIED!" They didn't reply though, @Challengetheroad contacted the global press officer. Have I missed something here?
JLR made massive profits recently.
So you spoke to the press office... Yawn...
Never mind the thefts, you should have asked when they are going to stop them from catching fire 🔥
Rather than the software saying you cant get insurance how about it also gives out a telephone number you can ring (freephone) and you get to talk to someone who hopefully should be able to sort insurance out, well unless its actually not a software glitch and they won't insure them.
Secondly talk to a few well know ex-car thieves and find a solution to some of the theft issues to make them harder to be stolen, then impliment them changes and then insure these vehicles.
On the other issue re flood damage just offer a replacement vehicle and make it ahy within the LRJ group so if you have a range rover but decide nope lets have a Jaguar thats acceptable, the good will and cost will easily over 4-5 years be cheaper than the cost of advertising for that same level and impact of good will.
They can then sell the vehicles they exchanged in this day and age someone will buy them individually or in larger quantaties.
MERRY CHRISTMAS TO YOU AND YOUR FAMILY LAD
I bought my 2015 RR evoque excited to drive my first Land Rover product and loved the car.. I was paying monthly for my insurance and yes it tripled but not knowing what was going on with the insurance scam which it truly is. I am in my 60,s clean. Driving record max no claims etc etc and my renewal came through a few weeks ago for £2100. I was shocked because yes the car I bought was more expensive than my 2004 Audi A8 4.2! But it was £250 for the year, a much more powerful car! So I called round all the usual suspects including compere and my best I got was £960. I took a chance to see if there was a LR insurance and hey presto there is my quote was £865 with a £600 excess which normally I wouldn’t touch with a barge pole but am stuck. I live 420 miles from London in a low crime area in N Ireland so even LR insurance is taking the pee
Geoff give that steering wheel a clean before you go down with something 😮
it's not dirt it's bits that have been rubbbed off in 200,000 miles, haha
If ceo didn’t respond what action was going to be taken,a strongly worded letter like the politicians send to whoever displeases them would be a great way to go ,I’m sure that would quickly wake him up from his slumber on his private island somewhere secret
Record profits there must be a massive mark-up after this mess
Chaps - JLR are playing with you! They’ll string you along for as long as possible and concede the minimum. Good luck.
Jeff I have a 322 but IO would not buy a newr 405 instead I went for a merc ML more reliable not as easy to nick