Welcome everybody come to consult with us. You can send email to service@zositech.com or follow our Facebook page @ZosiTechnology or add our Messenger (m.me/ZosiTechnology) to leave message there. Besides, welcome to follow our Twitter "Zosi Technology" and Instagram "zositechnology"
I have a 8 camera set up DVR with 6 cameras hooked up has worked great till I cut thru 2 cameras wires tried to splice which i have done before successfully yet the wires are freaking microscopic didnt woirk; kicker is this 4 cameras were still up and ok and than 2 other cameras went down Video Loss absolutely nothing touched those at all ??/ So I am baffled..and thoughts or ideas how do I get superpassword or something ; i have rebooted unplugged bought new high end power strip..HELP
If the Zosi cameras and DVR worked well before, but you got "Video Loss" on one channel or some channels. A. Please check whether the infrared lights of the camera were lit? (You can use your hands to cover the camera's lens to check) If the infrared lights of the camera were not lit, please exchange another working camera's power supply and 1 to 4 power splitter cable to test. B. If the infrared lights of the camera were lit, please exchange another working camera's video cable and DVR's video input port to test.
Can you please tell us your device model? You can also contact us via our support email: service@zositech.com We'd be happy to discuss with you how to resolve the issue.
If the hard drive can't be formatted, please refer to this link: supports.zositech.com/hc/en-us/articles/360018395372-What-if-the-hard-drive-can-t-be-formatted-by-DVR-NVR-system-
Your explanations on the ZOSI system are just what I was looking for, short and precise. I use the cameras solely to monitor areas of a fairly large home model RR layout and not for security.
All set up, but a few questions: All releated to Android phone 1)We would like to turn off notifications w some cameras, but no clue how to. 2) won't let me off phone set for just notifications when ppl and not cars go by. Thank you for assistance.
This guide link may help you: supports.zositech.com/hc/en-us/articles/360043146432-How-to-get-the-DVR-POE-NVR-Wireless-NVR-System-to-notify-you-via-Zosi-Smart-app-when-there-is-a-movement-
Thank you for quick response. The motion is no longer giving me updates. Along w a few other small glitches. Is their a number i can call to fix all at once??
You can contact us at our Support Email address: service@zositech.com, it is better to tell us your device model and provide some videos or pictures of your encounters, so that we can better understand the situation you are encountering.
I have a zosi model #zro8an/10. Daily, sometimes more, it shuts off and beeps. Why is it doing this? What can I do to fix it? How do I disable the beep? This is quite aggravating, especially in the middle of the night.
Hi, I'm sorry for the late reply. Please uninstall your hard drive, and please wait for several hours or days to see if the system still reboots itself or keeps freezing. Here is the link for your reference: support.zositech.com/hc/en-us/articles/234712147-What-kind-of-hard-drive-can-be-used-with-our-DVR- If this can’t help you, please feel free to contact us.
So how did you fix it? I am having the same issue. I had unplugged my DVR cause it would not connect to my mobile device. Now it will but its stuck on Wizard and cant click anything but the mouse moves.
Dear DeVore, sorry for the late response. Would you mind to provide us the screenshots concerning the problem? And we suggest you contact our Facebook account Zosi Technology directly, our tech will assist you to solve it soon. Thx.
![ZOSI Security System - [Review] 1080P 8Channel DVR with 4X 1080P Bullet Camera and 1TB HDD](http://i.ytimg.com/vi/DmUKbxz1WaY/mqdefault.jpg)
Welcome everybody come to consult with us. You can send email to service@zositech.com or follow our Facebook page @ZosiTechnology or add our Messenger (m.me/ZosiTechnology) to leave message there. Besides, welcome to follow our Twitter "Zosi Technology" and Instagram "zositechnology"
I have a 8 camera set up DVR with 6 cameras hooked up has worked great till I cut thru 2 cameras wires tried to splice which i have done before successfully yet the wires are freaking microscopic didnt woirk; kicker is this 4 cameras were still up and ok and than 2 other cameras went down Video Loss absolutely nothing touched those at all ??/ So I am baffled..and thoughts or ideas how do I get superpassword or something ; i have rebooted unplugged bought new high end power strip..HELP
If the Zosi cameras and DVR worked well before, but you got "Video Loss" on one channel or some channels.
A. Please check whether the infrared lights of the camera were lit? (You can use your hands to cover the camera's lens to check)
If the infrared lights of the camera were not lit, please exchange another working camera's power supply and 1 to 4 power splitter cable to test.
B. If the infrared lights of the camera were lit, please exchange another working camera's video cable and DVR's video input port to test.
Hello, can i remote config the dvr? i cant find it in AVSS, thanks
Can you please tell us your device model? You can also contact us via our support email: service@zositech.com We'd be happy to discuss with you how to resolve the issue.
Why is mine says format fail to reset ???
If the hard drive can't be formatted, please refer to this link: supports.zositech.com/hc/en-us/articles/360018395372-What-if-the-hard-drive-can-t-be-formatted-by-DVR-NVR-system-
Where do I find the QR code?
Kindly click this link for instruction: supports.zositech.com/hc/en-us/articles/360049193931-How-to-Find-Device-ID-UID-of-Zosi-Products-
Your explanations on the ZOSI system are just what I was looking for, short and precise. I use the cameras solely to monitor areas of a fairly large home model RR layout and not for security.
Any questions also can feel free to contact our Support Email: service@zositech.com
All set up, but a few questions:
All releated to Android phone
1)We would like to turn off notifications w some cameras, but no clue how to.
2) won't let me off phone set for just notifications when ppl and not cars go by.
Thank you for assistance.
This guide link may help you: supports.zositech.com/hc/en-us/articles/360043146432-How-to-get-the-DVR-POE-NVR-Wireless-NVR-System-to-notify-you-via-Zosi-Smart-app-when-there-is-a-movement-
Thank you for quick response. The motion is no longer giving me updates. Along w a few other small glitches. Is their a number i can call to fix all at once??
You can contact us at our Support Email address: service@zositech.com, it is better to tell us your device model and provide some videos or pictures of your encounters, so that we can better understand the situation you are encountering.
I have a zosi model #zro8an/10. Daily, sometimes more, it shuts off and beeps. Why is it doing this? What can I do to fix it? How do I disable the beep? This is quite aggravating, especially in the middle of the night.
Did you try to use another power cord and have a try ?
@@ZosiTechnology No, I have not. I only have one power cord.
Hi, I'm sorry for the late reply. Please uninstall your hard drive, and please wait for several hours or days to see if the system still reboots itself or keeps freezing.
Here is the link for your reference: support.zositech.com/hc/en-us/articles/234712147-What-kind-of-hard-drive-can-be-used-with-our-DVR-
If this can’t help you, please feel free to contact us.
My DVR is stuck at setup wizard screen! I've contacted zosi support and nothing back. I need these cameras to work. What do I do?????
Would you pls share me your order id to check the system firstly ?
So how did you fix it? I am having the same issue. I had unplugged my DVR cause it would not connect to my mobile device. Now it will but its stuck on Wizard and cant click anything but the mouse moves.
Dear DeVore, sorry for the late response. Would you mind to provide us the screenshots concerning the problem? And we suggest you contact our Facebook account Zosi Technology directly, our tech will assist you to solve it soon. Thx.