How to install and setup security camera on ZOSI Smart - ZOSI Security System

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  • Опубліковано 15 вер 2019
  • This video will show you how to setup your analog security system and conect to ZOSI Smart App, including 7 Parts: unboxing -- connect the system -- check out the dvr network -- get the device id -- download zosi smart app -- register your account -- add device to the app
    The DVR in the video features with H. 265+ video coding technology. H.265+ can further improve compression ratio on the based on H.265 standard and save 80% storage space compared with H.264. Save network and storage resources effectively.
    ⭐️Articles Series of ZOSI Security DVR/APP Instructions
    www.zositech.com/dvr-instruct...
    ⚡Relative Artices:
    ●Before Installing your Zosi System
    Link: supports.zositech.com/hc/en-u...
    ●How To Register a Zosi Smart Account?
    Link: supports.zositech.com/hc/en-u...
    ●How to Connect your Zosi DVR / NVR to your Zosi Smart Account ?
    Link: supports.zositech.com/hc/en-u...
    ●How to set the screen display on DVR / NVR? [Only want to view 4 channels on the screen]
    Link: supports.zositech.com/hc/en-u...
    ●How to view the video playback&Recordings on your Zosi Smart app?
    Link: supports.zositech.com/hc/en-u...
    ●Getting Started with AVSS
    Link: supports.zositech.com/hc/en-u...
    ●How to playback the remote record on your AVSS PC client?
    Link: supports.zositech.com/hc/en-u...
    _______________
    ZOSI official website: www.zositech.com/
    ⚡For Technical Support:
    Website: www.zositech.com/support-center/
    E-Mail: service@zositech.com
    Facebook: Page @ZosiTechnology ---Send Message
    Facebokk Group: ZOSI Technology
    Messenger: m.me/ZosiTechnology
    ⭐ Go subscribe to our channel - / @zositechnology
    ⭐ Find us on Facebook - / zositechnology
    ⭐ Follow us on Twitter - / zosi_technology
    ⭐ Search us on Instagram - / zositechnology
    #securitycamera #dvrsystem #howto#ZOSICAMERA
  • Навчання та стиль

КОМЕНТАРІ • 350

  • @joannestonge9157
    @joannestonge9157 8 місяців тому +1

    Thank so much for helping us set the system up,even more 3 years later helping us figure out what power cord needed to be replaced!!!! What a piece of mind now!!!!amazing

  • @katekennedy2320
    @katekennedy2320 2 роки тому +4

    Omg ! I love you 💜💝 thank you for the video, this literally just saved me a whole days worth of hassle. GREAT JOB! And you also have a very pleasant voice.

  • @chasin05
    @chasin05 4 місяці тому

    I just ordered a set of cameras; I can't wait to get them.

  • @savagemaxx
    @savagemaxx 2 роки тому +2

    Great simple video. Thank you.

  • @texasredstotaloutdoors9818
    @texasredstotaloutdoors9818 4 роки тому +2

    Well it worked good video the best one out there

  • @MrWepal
    @MrWepal 9 місяців тому

    Just bought this device thanks for the tutorial 👍

  • @mahabutt1716
    @mahabutt1716 2 роки тому

    Well good vedio ...becx of ur vedio i connected my cameras...thnks

  • @veggiepowered
    @veggiepowered 2 роки тому +1

    I'am Your Newest Subscriber Great Videos

  • @yogindralakeram8633
    @yogindralakeram8633 Рік тому

    Best video ever 🔥🔥🔥🔥🔥🔥

  • @robburness6984
    @robburness6984 3 роки тому +1

    I have swann cameras, will they fit a ZOSI 1080 DVR?

  • @tonib1238
    @tonib1238 4 роки тому

    I have this model ZR08CS and the wire from inside the lid came off the main board where does it re attach to?

  • @ReySantana_
    @ReySantana_ 4 роки тому

    Nice video.. Thankz

  • @mattandkatchristie2552
    @mattandkatchristie2552 2 роки тому +2

    Great video. I just bought a zosi dvr as my annran keeps rebooting every like 30min. Hope it works well.

    • @drazenix
      @drazenix 2 роки тому

      Maybe annran power adaptor drops voltage or ampers needed to feed DVR. Try to connect any other different power supply 12V 2 or 5 Amps

    • @mattandkatchristie2552
      @mattandkatchristie2552 2 роки тому

      @@drazenix I did try with a new one didn't work but thanks anyways!

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому

      Any questions please feel free to contact our Support Email address: service@zositech.com

  • @bianellysgil8033
    @bianellysgil8033 4 роки тому

    Everything’s connected but I’m not sure if it’s recording!! Does it start recording once you connect everything or what do I have to do?

  • @dimonn6428
    @dimonn6428 4 роки тому

    Can I connect de DVR tu the router ,and use just on the phone.not on TV monitor?

  • @djcaution8223
    @djcaution8223 4 роки тому

    Hi this system can only use 4 cameras?does it zoom and here audio?

  • @ComiendoFeliz
    @ComiendoFeliz 9 місяців тому

    thank you so much or this video

  • @johnblumenreiter7860
    @johnblumenreiter7860 2 роки тому +1

    Hi, I just setup my new Zosi wired system, all is working great.the only thing I'm having trouble with is the time ,it shows GMT only ,how can I get to a menu that shows EST .I'm in New York. Thanks Johnny

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому

      GMT is used by default. You can refer to this link to set the time: supports.zositech.com/hc/en-us/articles/4410105794957--Basic-Date-and-Time

  • @davidherron7317
    @davidherron7317 4 роки тому

    My H.265 didn't come with a hard disk how do I know what to get

  • @michaelkillian9832
    @michaelkillian9832 4 роки тому

    I have a zosi h264 HD 720p DVR I clicked a button and now it's saying frequency out of range it won't let me back in to do anything does anybody know what I can do to fix

  • @Ramonperez590
    @Ramonperez590 5 місяців тому

    Hello there why after puting the code it’s asking for an account it doesn’t goes to add device automatically like the video say what’s the account?

  • @freedomlibertyspirit9782
    @freedomlibertyspirit9782 4 роки тому

    how to get passed the wizard screen without network?

  • @joyjoy4380
    @joyjoy4380 4 роки тому

    is there a hard desh inside the vedio recoder.? coz i dont see it.. ty

  • @greenlionmusicvideos3385
    @greenlionmusicvideos3385 3 роки тому +1

    Hello Zosi. My wifi extender shut down, I got it back up, but I cant remember how to reconnect the network. I hit the obtain up address like video said and hit test but no luck. Any advice?

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому

      Please re-connect the network cable. Any questions can feel free to contact our Support Email address: service@zositech.com

  • @mikeszentes310
    @mikeszentes310 Рік тому

    How does the audio from the camera's microphone make it back to the DVR? I only see a video (BNC connector) cable and power cable.

    • @ZosiTechnology
      @ZosiTechnology  Рік тому

      If you can't hear the sound, you can follow this link: supports.zositech.com/hc/en-us/articles/4403512326157-No-Sound-Output-via-the-Audio-Out-Jack-of-the-DVR You also contact us via our support email: service@zositech.com

  • @sstatic6093
    @sstatic6093 3 роки тому +10

    how do you set up audio ?

  • @GhomezAnonimous
    @GhomezAnonimous 4 роки тому +2

    Hi zosi I brought one of your 4-channel 1TB systems and now police want harddrive will footage be viewable on pc from the harddrive or is it encrypted??

  • @jakubzitny418
    @jakubzitny418 4 роки тому +19

    Hello. I bought these cameras. When I connect and install them, the installation process does not end. It stops at 85%. Everything is fine: internet, router, power supply. The cameras are working, the reset is also working. It is not possible to finish loading the camera into the application. Where can the problem be?

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому

      If the Zosi Smart app fails at 84% or 85% then says device connection failed, you can follow this link: supports.zositech.com/hc/en-us/articles/360043594551-What-if-the-Zosi-Smart-app-fails-at-84-or-85-then-says-device-connection-failed-

    • @mhproperties208
      @mhproperties208 Рік тому

      Im having same issues stuck on 53% with options exhausted above

  • @oceanic_lost_8156
    @oceanic_lost_8156 Рік тому

    Hello there, we just got a Zosi camera installed however On our Swann DVR it says Video Loss, we did eveything correctly and there is no issues with the network strength or the cables and wires. What seems to the problem? Is the Swann Dvr incompatible with Zosi!

    • @ZosiTechnology
      @ZosiTechnology  Рік тому +1

      Please check whether the infrared lights of the camera were lit?
      (You can use your hands to cover the camera's lens to check)
      If the infrared lights of the camera were not lit, please exchange another working camera's power supply and 1 to 4 power splitter cable to test.

  • @reviewchannel6850
    @reviewchannel6850 4 місяці тому

    Do you have a video for how to set the PTZ inteface with NVR Thx

    • @ZosiTechnology
      @ZosiTechnology  3 місяці тому

      Hello. If you want the ptz function, we need to check what device you are using. If the device supports it, you need to upgrade the device. What is your model?😊

  • @rubyshay6352
    @rubyshay6352 4 роки тому

    Hello how do I find my Cloud ID if I'm using my PC and Zosi View app to view the videos. I bought the cameras secondhand.

    • @ZosiTechnology
      @ZosiTechnology  4 роки тому

      Hello, do you know the DVR/NVR password? If you know it then you can view the videos on your PC. Here's the resolution about password reset for your reference: support.zositech.com/hc/en-us/articles/360023277452-Zosi-DVR-NVR-password-reset-

  • @Predator784
    @Predator784 2 роки тому

    So how do you stream and view the cameras remotely using a PC instead of the phone app? In the old days before smart phone's came into existence this could be done through your web browser. Also, my client would like to share his PC monitor with the DVR so he can monitor the cameras from his PC, the DVR and PC are both on the same network. Is their an app for this or is a switchbox needed to share the monitor with both devices?

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому +3

      You can download AVSS software on your computer to realize computer remote monitoring. supports.zositech.com/hc/en-us/articles/360018624631-How-to-playback-the-remote-record-on-your-AVSS-PC-client-

    • @Predator784
      @Predator784 2 роки тому

      ​@@ZosiTechnology Thank you. Do you have the PC software link for the ZR08LM DVR model? I can't find it on your link.

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому +1

      If your device model is ZR08LM, you can follow this link:supports.zositech.com/hc/en-us/articles/115000840948-PC-Client-ZOSI-VIEW

  • @bryanseitz8137
    @bryanseitz8137 9 місяців тому

    Nice for the price, I have 2 questions. Why does my menu not have the shutdown option? And I may need longer cables for some of my cameras. Where can I get them?

    • @ZosiTechnology
      @ZosiTechnology  9 місяців тому

      Hi. You can click this link to check: supports.zositech.com/hc/en-us/articles/4405314338317-Dont-see-the-shut-off-button-in-the-main-menu-for-my-DVR-
      We recommend that the BNC cable should not exceed 100ft. You can click on this product link to check: www.amazon.com/ZOSI-Video-Security-Cameras-Accessories/dp/B00KWWL8LG?ref_=ast_sto_dp

  • @adamr3028
    @adamr3028 4 роки тому

    only thing stopping from finishing my set up,hooking it up to the Ethernet for internet.why do I need the net hooked up and isp to run the cameras when mine doesnt need it to run?

    • @BreaAvant
      @BreaAvant 4 роки тому

      it's more for using the app ethernet cord not needed to just run the cameras.

  • @erikap.1528
    @erikap.1528 3 роки тому +3

    I followed the step but never got the loading screen in my computer so I could not even start installing the system. so disappointing

  • @totieskie
    @totieskie 3 роки тому +2

    Planning to buy 1, Do you need to reformat drive everytime it run out of memory space or it does loop record automatically? Planning to run mine 24/7

    • @toytulog576
      @toytulog576 3 роки тому +1

      does not need to reformat. It Loop automatically. erasing the old record (overwrite new one).

    • @totieskie
      @totieskie 3 роки тому

      @@toytulog576 Just bought 1, everything is ok except for night. How to adjust or turn off Infrared light, its to expose that i cant even see the face who ever in front of camera. Thanks in advance

  • @Pro.1322
    @Pro.1322 2 роки тому

    Does anyone know what the viewing angle is for these cameras? The online description says 90 degrees but I doubt it. Some people say it’s 75 degrees.

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому

      Hello, can you please tell us your order number and device model so that we can know which product you are buying.

    • @katekennedy2320
      @katekennedy2320 2 роки тому

      It depends on the model but typically 105 degrees ( least that’s what mines picking up)

    • @Pro.1322
      @Pro.1322 2 роки тому

      @@ZosiTechnology 8VN-106B8S-00-US
      8 channel. That’s what I see on the box.

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому

      This system Up to 80ft night vision in total darkness and 130ft Night vision in ambient light.More than 3.0Lux the night vision is color.

  • @ImRxality
    @ImRxality 4 роки тому

    Do you know how I'm able to put this exact camrea on a 2 by In screen. I put it but It keeps resetting

    • @ZosiTechnology
      @ZosiTechnology  4 роки тому

      Do you mean this? How to set up "Scan" function on DVR? [Only want to view 4 channels on the screen] support.zositech.com/hc/en-us/articles/360003482011-How-to-set-up-Scan-function-on-DVR-

  • @joyjoy4380
    @joyjoy4380 3 роки тому

    i press alredy the network but it says cannot connect the network

  • @warrenwright9532
    @warrenwright9532 2 роки тому

    How do you connect cameras that are not Zosi? I just bought a $900 system and I can't connect the existing cameras. I have the Zosi system at home and it works fine. I bought one for my job with existing POE cameras and they won't connect. I need to know how to fix this soon or I have to return the whole system and go for an Eclipse version, something I do NOT want to do.

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому

      Please check the resolution of other cameras and zosi's POE NVR.

  • @TheChace122
    @TheChace122 4 роки тому +1

    Hello I keep having problems with the application I have wired connection to my dvr it reads connected under information but after configuring with app I do not get any view on the app. Lots of people seem to be having same problem with the app any recomendation? I'm using zosi view app

    • @ZosiTechnology
      @ZosiTechnology  4 роки тому

      Hi, could you please tell me what's your model? It's on the label under the DVR. And did your check out the network connection of DVR (Main Menu - Setup - Network - obtain an IP address automatically - Test) ? You can watch this video to check it out: ua-cam.com/video/iT9cFDnX5T4/v-deo.html

    • @TheChace122
      @TheChace122 4 роки тому

      @@ZosiTechnology hello thank you for your prompt response I got the system to work with a different app. The app ( zosi view ) does NOT work i had to download (zosi smart)

    • @ZosiTechnology
      @ZosiTechnology  4 роки тому

      @@TheChace122 Great!

  • @danoner12
    @danoner12 4 роки тому +1

    Ok quick question I connected everything the cameras the NVR but when I turn on the TV or monitor the only thing that come out is the ZOSI logo after 1 min I don’t see anything no images at all and the cameras are on can y’all help me with that? Thanks

  • @marvinfenech7138
    @marvinfenech7138 3 роки тому

    Hi I'm having trouble with my zosi cams , they use to work well at night but now I not seeing nothing in dark any help please ?

    • @ZosiTechnology
      @ZosiTechnology  3 роки тому +1

      Hi Marvin, can you please tell us what's your DVR & camera model? You can see them on the label of the DVR & camera. And we also need the pictures. Please contact us via email at service@zositech.com or Messenger(m.me/ZosiTechnology) to send these details. It would better if you would send the order number also. Thanks.

  • @pushairclimatecontrolau
    @pushairclimatecontrolau Рік тому

    this step just only can use lan port , when you turn off wifi of same location ip you can’t see nothing that right ?

    • @ZosiTechnology
      @ZosiTechnology  Рік тому

      None of our DVR system require an internet connection to be used locally. The internet connection is used to allow remote connection using a smartphone app or PC client. These features won''t be usable, but the system will still work as a local security system with recording and storage.

  • @royceabshier7211
    @royceabshier7211 3 роки тому

    How do I get it on my phone

  • @hugosanina
    @hugosanina 4 роки тому +3

    Hi, do you know how I can reset the password in a H265?
    Thanks

    • @ZosiTechnology
      @ZosiTechnology  4 роки тому

      Hi, you can follow this video to reset your password: ua-cam.com/video/FsrbChBDPCk/v-deo.html

  • @andrewnoonan5418
    @andrewnoonan5418 3 роки тому

    Hi , Firstly , to confirm , can i install a hard drive and secondly is there a video of how to safely open this model box-The manual for installing hard drive shows a picture of another model that's different in configuration-

    • @ZosiTechnology
      @ZosiTechnology  3 роки тому

      Hi, can you please tell us what's your DVR & camera model? You can see them on the label of the DVR & camera. And we also need the pictures. Please contact us via email at Messenger(m.me/ZosiTechnology) to send these details. It would better if you would send the order number also. Thanks.

  • @thegarcianchannelgarcia7619

    I have these two models by ZOSI ZR08ZM & ZR08MN. Is there an app for ZOSI to connect my cameras to my Smartphone?

    • @ZosiTechnology
      @ZosiTechnology  Рік тому

      If the device IDs are all 20 characters, you can add them all to the ZOSI smart APP.

  • @joyjoy4380
    @joyjoy4380 4 роки тому

    i order a zusi cctv camera from amazon for 8camera. we dont have a hard desh inside.. only 8x camera.. 3x adaptor. box of DVR. 8x cables

    • @ZosiTechnology
      @ZosiTechnology  4 роки тому

      Hi, did you buy the 8 camera kit with hard drive? And you didn't receive the rest of 5x adapter and hard drive? Please contact our customer service on Amazon or send the email at service@zositech.com, we'll discuss your issue there. Thank you!

  • @TheBigA
    @TheBigA 4 роки тому +1

    My zosi dvr device ID is 12 digits long so it doesn’t work with the app

    • @ZosiTechnology
      @ZosiTechnology  4 роки тому

      Hi, please download Zosi View APP to connect. If this can't help you, please feel free to contact us.

  • @jakesnake4998
    @jakesnake4998 3 роки тому

    i just bought zosi DVR model #ZR08MN March 3, 2021. i never get the code from e-mail neither received email. any solution?

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому

      Any questions can feel free to contact our Support Email: service@zositech.com

  • @cesardelgado7585
    @cesardelgado7585 4 роки тому

    Hi, do you have to have internet service at home for this system?

    • @ZosiTechnology
      @ZosiTechnology  4 роки тому +2

      Hi, Cesar. When you remote viewing on your home TV/monitor by using this system, there's no need of internet service. But if you want to remote viewing on your phone with the app, then you need to check out the network connection of the DVR.

  • @Ysharonsopczynski
    @Ysharonsopczynski 9 місяців тому

    I bought this to stay off line . Can I set this up without internet connection? I thought I could just monitor and record without passwords etc to VCR/ DVR

    • @ZosiTechnology
      @ZosiTechnology  9 місяців тому +1

      Hi. If you need to add the device to the APP, please connect the NVR recorder to the router via Ethernet cable.

  • @royceabshier7211
    @royceabshier7211 3 роки тому +2

    What kind of monitor do I need for this device?

  • @ambertule917
    @ambertule917 4 роки тому +1

    How do I login in the system? I have a username and password on the app,but I cant login on the system itself to set anything up..I right click and select main menu but it wants a login and nothing works

    • @ZosiTechnology
      @ZosiTechnology  4 роки тому +2

      Hi amber, in the DVR the default username is admin and the password is blank. From here you can know more informations about password: support.zositech.com/hc/en-us/search?utf8=%E2%9C%93&query=password

  • @uncletacosupreme7023
    @uncletacosupreme7023 Рік тому

    I am confused. I have a camp where I need to install on the outside of multiple buildings. How do I hook up cameras without running thousands of yards of cable?

    • @ZosiTechnology
      @ZosiTechnology  Рік тому

      Can you please tell us your device model? You can also contact us via our support email: service@zositech.com

  • @jose_4514
    @jose_4514 3 роки тому +6

    I followed all the steps but whenever I try connecting to the device it simply stops at 85%. Any advice ? Anyone?

  • @ma_cardi_nivta
    @ma_cardi_nivta 2 роки тому

    Здравствуйте!
    Нужна помощь! Подскажите, как могу просматривать запись за целый день, только отрывки показывает. Если выбирают по дате, по ошибка «нет даты».

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому

      You can refer to step 4 in the link: supports.zositech.com/hc/en-us/articles/234712387-How-to-set-up-record-and-playback-on-DVR-POE-NVR-Wireless-NVR-

  • @mssburr
    @mssburr 2 роки тому +1

    All the ZOSI videos I found on youtube all show this exact same setup..
    None show how to setup a PTZ camera...
    now the setting for the PTZ camera's..
    Bullet camera's are very limited.
    If anyone has found a video for ZOSI setup of PTZ cameras please share...

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому

      If you have the C289 camera, you can refer to this: supports.zositech.com/hc/en-us/articles/4410882870797-How-to-setup-ZOSI-C289-Camera-on-ZOSI-Smart-APP-

  • @djnormil
    @djnormil 4 роки тому

    I have a dongle usb 3G cant get it to connected what do i need to do please help?

    • @ZosiTechnology
      @ZosiTechnology  4 роки тому +1

      Sorry, can you pls tell more details? What‘s your device model?

    • @djnormil
      @djnormil 4 роки тому

      @@ZosiTechnology i have H.265+ on network setting i only have ethernet option no Wi-Fi no 3G do i need to upgrade the firmware in order the have access to connect it over Wi-Fi? Thanks for your quick response

  • @EA-ks2kr
    @EA-ks2kr 2 роки тому

    Hii, the DVR is online but I can't see the cameras view form mobile phone?!

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому

      Please make sure your DVR is connected to the router with an ethernet cable. Then you can follow this link to add the device to the mobile app: supports.zositech.com/hc/en-us/articles/360016664951-How-to-connect-your-DVR-NVR-through-Zosi-Smart-APP

  • @Pitchoo973
    @Pitchoo973 7 місяців тому

    Is there a video how you setup the audio in ?

    • @ZosiTechnology
      @ZosiTechnology  7 місяців тому

      Can you please tell us your recorder model? You can find it on a sticker on the bottom of the recorder, usually starting with "ZR". You can also contact us via our support email: service@zositech.com We'd be happy to discuss with you how to resolve the issue.

  • @speedfreak341
    @speedfreak341 Рік тому

    What if the dvr won't stop beeping when plugging it in to a power supply.

    • @ZosiTechnology
      @ZosiTechnology  Рік тому

      It maybe that the system is unable to start due to insufficient power supply. - Please change another working power supply to connect the system to try.
      If you installed an internal hard disk in the system, the hard disk has bad sectors may also cause this problem. - Please disassemble the rear cover of the DVR / NVR system and unplug the date wire and power wire of the hard drive to try.

  • @robertmartinez5850
    @robertmartinez5850 Рік тому

    I bought a used ZOSI 8 ch. security camera set but I can’t log in because of previous owners passwords, email, etc. how can I reset it so that I become the new owner? Please help me, and TY.

    • @ZosiTechnology
      @ZosiTechnology  Рік тому

      Please tell us your device model and device ID, we will create a super password for you. Please refer to this link: supports.zositech.com/hc/en-us/articles/360042116551-How-to-reset-TVI-DVR-POE-NVR-Wireless-NVR-ZSWNVK-H-System-when-you-forgot-the-password-
      You can also contact our support email: service@zositech.com

  • @davidcaceresdj
    @davidcaceresdj 4 роки тому +1

    I'm trying to set up my cameras but it keeps telling me wrong QR code, it said I need to enter 20digit UID number which I dont have. I tried all the 7 apps you have but can't get one to work! Really frustrated at this point.

    • @juanpabloacevedo4216
      @juanpabloacevedo4216 3 роки тому +1

      I have the same problem

    • @davidcaceresdj
      @davidcaceresdj 3 роки тому +2

      @@juanpabloacevedo4216 don't bother with those cameras, they are worthless I end up installing a different set of cameras.

    • @mtoussaint65
      @mtoussaint65 2 роки тому

      Get qr code at back of receiver

  • @sweetmelody9985
    @sweetmelody9985 2 роки тому

    Do the V J cable comes with the package?

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому

      Which set of products do you want to buy? Can you show us the product link? We can check it for you.

  • @saqibmirzamirza7248
    @saqibmirzamirza7248 Рік тому

    Hi I’m trying to open the main menu but I can’t because I don’t know the admin password or how I can login to open main menu thanks

    • @ZosiTechnology
      @ZosiTechnology  Рік тому

      If you can't login the DVR/NVR system on monitor/tv, please send the device's ID and model number to us. (You can be able to find the label stickers on the top and at the bottom of your device) And make the characters on the sticker as clear as possible, we will create a super password for you. You can also contact us via our support email: service@zositech.com We'd be happy to discuss with you how to resolve this issue.

  • @sergiof831
    @sergiof831 3 роки тому

    How to put audio

  • @7runamuck
    @7runamuck 2 роки тому

    I can log into the system with my Mobil device, but cannot log in directly to the DVR using the same credentials, what am I doing wrong?

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому

      If you can't login the DVR/NVR system on tv, please send the device's ID and model number to us. (You can be able to find the label stickers on the top and at the bottom of your device) We will create a super password for you.

  • @itsporterrichie934
    @itsporterrichie934 2 місяці тому

    How do locate the account number mines keeps asking for it

    • @ZosiTechnology
      @ZosiTechnology  2 місяці тому

      Hi
      Account nmuber is your email address.😁

  • @Mole__Gaming
    @Mole__Gaming Рік тому

    At 3:17, when I press test, what do I do if it says "cannot connect the Internet"?

    • @ZosiTechnology
      @ZosiTechnology  Рік тому

      If the DVR is not able to connect to the internet, you will get a message that states “Cannot Connect to Network”. Please reconnect the network between DVR and router. You can refer to this link for steps: supports.zositech.com/hc/en-us/articles/360017719491-Connecting-the-DVR-NVR-to-the-Internet

  • @gmopinillosvpinillos2827
    @gmopinillosvpinillos2827 2 роки тому

    Hello there, how I can to put only one channel on display? (I have 8 cameras). I can put in menu one channel but it back to show me 8 channel on display after some seconds again. this happening all the time. I want to choice just one channel to show on display all the time. Are there something option for that ? help me please.

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому +1

      You can click "Multi" to select the channels you want to show. Then click the "Stop Scan" please don't click "Start Scan". Otherwise, the settings will not be saved, it will jump to the default channels automatically. You can follow the steps on this link: supports.zositech.com/hc/en-us/articles/360003482011-How-to-set-the-screen-display-on-DVR-NVR-

    • @gmopinillosvpinillos2827
      @gmopinillosvpinillos2827 2 роки тому

      @@ZosiTechnology Thank you so much, I had a long time trying to solve this issue.

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому

      If you have any other questions, you can contact us at service@zositech.com, or our Whatsapp: +1-866-841-6932

  • @suewalters2847
    @suewalters2847 4 роки тому +2

    My power went off for 2 hours, so I got it all back again but it's not recording (no data)
    I don't know how to do anything about security cameras

    • @mr.doomsdaypreppier1532
      @mr.doomsdaypreppier1532 3 роки тому +1

      I don’t know if this is still relevant seeing as this comment is a year old but this recently happened to me took out my hard drive when the system booted back up it said no disk I had to open it up take the hard drive out and put a new hard drive in the weird thing is the hard drive that I took out is still good had a 2 TB in there.

    • @suewalters2847
      @suewalters2847 3 роки тому

      @@mr.doomsdaypreppier1532 thank you for your reply back!
      I just packed it up and put it away. It was recording and then it would start beeping so to stop the beeping I had to press reboot and that would erase everything that was recorded

  • @JoseGuerra-uc9sz
    @JoseGuerra-uc9sz 4 роки тому

    If i dont connect to internet Will it still record on hard drive? Can it still be used?

    • @ZosiTechnology
      @ZosiTechnology  4 роки тому

      Yes, it's ok. If you want to remote viewing on your phone, then you need to connect to the internet.

  • @praiadapipamotoshow1451
    @praiadapipamotoshow1451 3 роки тому

    Olá, estou querendo comprar um kit de cameras da marca zosi, meu irmão mora em Boston, o kit de cameras zosi é bivolt ou 110v? Eu moro no brasil no nordeste aqui é 220v, gostaria dessa resposta, obrigada

    • @ZosiTechnology
      @ZosiTechnology  3 роки тому +1

      Olá, nossa fonte de alimentação suporta 100 ~ 240V(store.zositech.com/collections/accessories/products/zosi-12v-2a-100v-240v-us-ac-to-dc-power-supply-adapter-4-way-power-splitter-cable-for-cctv-home-security-camera-surveillance-system)

    • @praiadapipamotoshow1451
      @praiadapipamotoshow1451 3 роки тому

      @@ZosiTechnology obrigado

  • @uraiduran1521
    @uraiduran1521 2 роки тому

    Could I make it wireless with a usb wifi adapter?

  • @FastasFox35
    @FastasFox35 3 роки тому +3

    Is there a customer phone number that I can call to ask questions?

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому

      Any questions can feel free to contact our Support Email: service@zositech.com

  • @kman6482
    @kman6482 3 місяці тому

    Ive had 2 of these Zosi units. They don't last too long.

    • @ZosiTechnology
      @ZosiTechnology  3 місяці тому

      Hello. What do you mean they won't last long? You can be more specific so that we can solve the problem for you faster.😊😊

  • @mariadiaz6775
    @mariadiaz6775 2 роки тому

    How do I reset the DVR password. If the SPD app is no longer available and I have an IPHONE?

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому

      If you enter the password generated by SPD but cannot log in to the system, you can enter the system again by upgrading the system.

  • @user-jn8yp8wk1c
    @user-jn8yp8wk1c Рік тому

    hi how to log in Usrname admin after pass word ????

    • @ZosiTechnology
      @ZosiTechnology  Рік тому

      If you can't login the DVR/NVR system on monitor/tv, please send the device's ID and model number to us. (You can be able to find the label stickers on the top and at the bottom of your device) And make the characters on the sticker as clear as possible, we will create a super password for you. You can also contact us via our support email: service@zositech.com

  • @wedidit1057
    @wedidit1057 2 роки тому

    Wow

  • @jacob3kve42
    @jacob3kve42 Рік тому

    I just installed my cameras and whenever I try to control anything on the dvr it keeps asking me for my login. I put in my login for my account and password but it says something is wrong. What information do I use?

    • @ZosiTechnology
      @ZosiTechnology  Рік тому

      Please save the password field as blank and click Login to check. If it still not work, please send the device's ID and model number to us. (You can be able to find the label stickers on the top and at the bottom of your device) And make the characters on the sticker as clear as possible, we will create a super password for you. You also can contact our support email address: service@zositech.com

  • @wwftroy22
    @wwftroy22 3 роки тому

    Do you need to have a router to connect the camera?

    • @ZosiTechnology
      @ZosiTechnology  3 роки тому

      Hello, the router is connected to the DVR, the camera does not need to be connected to the router.

  • @danicamiller6143
    @danicamiller6143 Рік тому

    Do I need a network cable

    • @ZosiTechnology
      @ZosiTechnology  Рік тому

      Yes. If you need to connect the device to a network, you will need to connect the recorder to the router with a network cable.

  • @erlindabobadilla6696
    @erlindabobadilla6696 4 роки тому

    Hola, necesito ayuda para conectarla con mi celular e intentado y no se puede. Gracias

    • @ZosiTechnology
      @ZosiTechnology  4 роки тому +1

      Hi, sorry i can't understand spanish. To better serve you and protect your privacy, ZOSI’s preference is always to discuss on a one-to-one basis. Please contact us privately via Messenger(m.me/ZosiTechnology) or at service@zositech.com, stating the issue or question you have. Please include the order number and the model number of the product you have purchased. You can find the model number on the barcode label on your camera or recorder.

  • @shuebkhan787
    @shuebkhan787 Рік тому

    how do I connect zosi to my internet network 3:29. It says I cant connect to network

    • @ZosiTechnology
      @ZosiTechnology  Рік тому

      If the DVR is not able to connect to the internet, you will get a message that states “Cannot Connect to Network”. Please reconnect the network between DVR and router. You can refer to this link for steps: supports.zositech.com/hc/en-us/articles/360017719491-Connecting-the-DVR-NVR-to-the-Internet

  • @dianayang4820
    @dianayang4820 9 місяців тому

    Yeah this process to add the system to the app doesn’t work for me. It keep saying the system connection failed. I tried many different ways and contact customer service.

    • @ZosiTechnology
      @ZosiTechnology  9 місяців тому

      Please restart the DVR/NVR and go to Main Menu--Set up>Basic>Date and time> to open Sync Time with NTP Server. Click "Update Now" option to check if you can get a successful message. After you get it, please add the device to the app again.

  • @peterpawluk6878
    @peterpawluk6878 4 роки тому

    Looking to get a Zosi recorder to replace my SZSinocam NVR that no longer recognizes the hard drive. Bought a new hard drive and unit still does not find the drive. My question is can I replace what I have with a Zosi? My cameras are also SZSinocam and are hard wired to the router. Will Zosi recognize the cameras?

    • @ZosiTechnology
      @ZosiTechnology  4 роки тому

      Hi Peter, I' m afraid that zosi nvr can't recognize the SZZinocam. It's better to work the zosi nvr with zosi camera.

  • @HenrickCastillo
    @HenrickCastillo 4 роки тому +1

    Hello, my DVR loses internet connection, the internet company restarts the modem frequently and the DVR can no longer connect. Check the box to automatically recognize IP and still, the problem persists. What I can do?

    • @ZosiTechnology
      @ZosiTechnology  4 роки тому

      Hi, you can connect the router to modem, then connect the dvr to router for internet connection.

  • @gabrielrodriguez3270
    @gabrielrodriguez3270 4 роки тому +1

    Do you need a computer for install it ?

    • @ZosiTechnology
      @ZosiTechnology  4 роки тому

      No, but we need a screen for the display and operation of the DVR.

  • @BiznessBoyProductions-FAM
    @BiznessBoyProductions-FAM 3 роки тому

    My cameras wont connect to internet. So i cant set up my system or even log into the admin on my dvr. Please help!

    • @ZosiTechnology
      @ZosiTechnology  3 роки тому

      Hi, sorry for the inconvenience. Could you please tell me your system model? It's on the label under the NVR.

  • @morrispatrice8715
    @morrispatrice8715 4 роки тому

    I did everything thing it won't connect to the network, its not giving me the ip automatically.

    • @ZosiTechnology
      @ZosiTechnology  4 роки тому

      Hi Morris, maybe these can help you:
      1. support.zositech.com/hc/en-us/articles/360017719491-Connecting-the-DVR-NVR-to-the-internet
      2. support.zositech.com/hc/en-us/articles/115004009168-How-to-connect-the-DVR-to-the-internet-

  • @vivesonando485
    @vivesonando485 4 роки тому

    Hello, I can only see in the Wi-Fi how I'm doing so that I can see the cameras in the data of my cell phone

    • @ZosiTechnology
      @ZosiTechnology  4 роки тому

      Hi, please tell me your device model. It's on the label under the DVR/NVR. And did your DVR/NVR connect to the LAN? If so, your phone must be on the same network so that you can remote viewing.

    • @vivesonando485
      @vivesonando485 4 роки тому

      @@ZosiTechnology model:ZR08BN

  • @gilmireya
    @gilmireya 4 роки тому

    Hi i have a question do I have to buy something so the can record

    • @ZosiTechnology
      @ZosiTechnology  4 роки тому

      What's device model do you buy? Do you have hard disk installed in the dvr?

    • @gilmireya
      @gilmireya 4 роки тому

      @@ZosiTechnology I have the HD digital video recorder

    • @ZosiTechnology
      @ZosiTechnology  4 роки тому

      ​@@gilmireya Actually record don't need external something. But if you want to playback the recording, you need to install the hard disk in the dvr for the local storage.

  • @TheRealBlueStrawberry
    @TheRealBlueStrawberry 3 роки тому +1

    The playback doesn’t work😔.. it works on the DVR, but on the mobile app it doesn’t show picture..

  • @MrFixIt.
    @MrFixIt. Рік тому

    Camera video doesn't appear with video feed on TV screen. First time set up

    • @ZosiTechnology
      @ZosiTechnology  Рік тому

      Please check whether the infrared lights of the camera were lit? (You can use your hands to cover the camera's lens to check)
      If the infrared lights of the camera were not lit, please exchange another working camera's power supply and 1 to 4 power splitter cable to test.

  • @oemere.2862
    @oemere.2862 3 роки тому

    do I need to have a internet connection for using?

    • @ricardocst
      @ricardocst 3 роки тому

      No, Internet is just for livestream view

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому

      None of our DVR system require an internet connection to be used locally. The internet connection is used to allow remote connection using a smartphone app or PC client. These features won''t be usable, but the system will still work as a local security system with recording and storage.

  • @preetkaur157
    @preetkaur157 Рік тому

    Where is the login info on for the dvr

    • @ZosiTechnology
      @ZosiTechnology  Рік тому

      The default user name of the system is admin, and the password is left blank.
      If you can't login the DVR/NVR system on monitor/tv, please send the device's ID and model number to us. (You can be able to find the label stickers on the top and at the bottom of your device) And make the characters on the sticker as clear as possible, we will create a super password for you.

  • @OldTerrible
    @OldTerrible 2 роки тому

    Can I use this with no internet

    • @ZosiTechnology
      @ZosiTechnology  2 роки тому

      None of our DVR system require an internet connection to be used locally. The internet connection is used to allow remote connection using a smartphone app or PC client. These features won''t be usable, but the system will still work as a local security system with recording and storage.

  • @ceaser270
    @ceaser270 Рік тому

    Hi, How can other(guest) user get the online acess with less cameras?

    • @ZosiTechnology
      @ZosiTechnology  Рік тому

      If you want others to view the camera system through the APP, you can refer to this link: supports.zositech.com/hc/en-us/articles/4409790777229-How-to-Share-Your-Device-s-UID-QR-Code-with-Others-

    • @ceaser270
      @ceaser270 Рік тому

      @ZOSI Technology i don't want them to see all the cameras ,only 4 out 16,dvr model zr16jb but if i share QR code ,,they can see all cameras

    • @ZosiTechnology
      @ZosiTechnology  Рік тому

      You can log in to the system on the monitor and go to main menu-setup-users-add to set the user's authority.