When we bought our house 5 years ago, all of the kitchen appliances were Samsung. We immediately started having issues with all of them. 3 years later the only Samsung appliance that remained was our refrigerator, although every 6 months or so, we had to empty & unplug it for at least 2-3 days to defrost it bc it would stop cooling. We have 6 kiddos & try to do everything we can before having to purchase something so costly. Once we’d plug it back in the issue was corrected, for awhile. Well that was until last week…we are on our 3rd “hard reset” & its still not working correctly again. After the first reset, it still wasn’t cooling correctly on either the freezer or refrigerator sides. After the 2nd reset, the freezer started to cool but not freeze (it would get as cold as the refrigerator should’ve been getting), but the refrigerator side wasn’t cooling at all, then after 3 days the freezer stopped cooling again. We’re fairly certain that this 3rd reset won’t work either & we will be shopping for a new fridge. Once the fridge is out, there will NEVER be another Samsung appliance in my home again, they’re absolute SHIT! The only help we could get on the issue from Samsung over the years, after MANY call & hours on the phone trying to get someone to actually help us, was to unplug it for 24 hours (but we discovered that wasn’t long enough) & all 5 of the appliance repair companies we dealt with told us that Samsung appliances are notoriously difficult, almost impossible, to service. Just to reiterate that not only are the Samsung appliances junk, their actual service center is garbage too! Never the hell again!
I have a Samsung RF23M8070SG/AA, 5 yrs old. A couple weeks ago, we had yet another power outage. This time however, the freezer temp started to vary widely, and items in the freezer were getting soft. After a few more days the cooling just stopped even though everything seemed to be running properly. No flashing red light on the control board. Heat dispersing fins on the condenser were clean. Fans running normally. While looking for solutions, I ran across this video, and then cleared out the fridge, cleaned things inside and out, left it unplugged for a day and a half, and plugged it back in this morning. Now the fridge temp is 35°F and freezer is -3°F. Your "hard reset" seems to have worked. Thank you. ^
@@rogerharris8144 sorry to hear that but at least you got 5 years out of it. I guess that's pretty good for a Samsung. We got a GE made in USA from a local appliance store. They have their own service dept and warranty in house so if the thing breaks we can get it replaced.
OMG, you fixed my fridge! I live in Guatemala, and we have so many electrical outages and spikes. I have surge protectors on all my appliances. The fridge died the other day after many outages. I had an appliance guy come out, and he was going to look into getting a new circuit board, and we are talking about waiting months. Then, last night, I came across your video, and this morning, I plugged in the fridge, and OMG, it worked! Thank you!!!
I did have a surge protector on the fridge, so I don't know if that will make a difference. The same electricity spikes fried my Keurig, which had no surge protector.
If anyone would read the title you have #1 the exact model number of the appliance and the last words in the title are "DID NOT WORK" If that isnt good enough and a five minute video explaining what happened isn't fast enough for you go figure it out for yourself and make your own video. And make it shorter than 30 seconds. 😊
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You can not say it is junk, even GE would have the same issue. This is good Refrigerator for me. I got one from Costco works like a rock with large space. It is 5 stars refrigerator.
Oh really? Samsung's are NOT serviceable. Ask any tech who works on them, ask anyone who owned one. GE is made in Tennessee and they are serviceable and GE will replace it under factory warranty if they can't fix it WITH A NEW ONE. Samsung ran us around for three months. (No replacement as stated in the warranty) I have a brand new motherboard for this hunk of junk you want it? I'll send it to you for shipping. Good luck with that Samsung junk.
If you have a watt meter can you attach to the fridge and see how many watts it used in a 24 hour period, if not that’s fine but some website for solar power station says this unit uses 1780 watts in a 24 hour period and that’s unbelievable
I have the same-looking samsung fridge. from day 1 it was freezing my milk in some areas and up front it was warm. they changed a board and a fan panel inside the fridge. worked for a while. I have a thermometer inside and it was keeping 36.1 but recently it's been going from 36 to 41 back to 39 to 38 35. all over. my milk spoils sometimes too. I called today and their big solution was to move the fridge temp to 38 and freezer to -2. It doesn't make sense but ok I will try it. Its out of warranty except for the 10-year inverter one so I doubt they will refund my money
I doubt they will do anything for you about it. I doubt they even have the ability to diagnose or fix it either. I have a brand new motherboard and it didn't fix anything. So we know it's not the MB. But that's as far as they can go. No way to diagnose. The Samsung service guy has to call in to the call center to have someone read the manual to him over the phone. I swear this is what they did. ...Push this button until this flashes and that gives you a reading or code.. I can pretty much run my hand down the side and feel if it's warm. I believe they have a strip around the door edges to warm and prevent condensation around the door. So if the edge of the box isn't warm I knew it wasn't working. I have a GE and a service warranty with a local appliance dealer with a good rep now. Cost about the same. Happy New Year.
@@seetheforest I have been researching this since I started to get the issue. Most say it is ice built up behind that center cooling panel inside the fridge. the ice gets into the fan causing it not to spin and stopping the air flow. most fixes are to take the panel off and melt all the ice, with a hair dryer or a small steamer. there is a kit to add another heat wire along the top. you are the only one I seen with problems after a power outage
I never hook up the ice maker or water to a refrigerator. Problems I don't need. I do remember seeing it. Some models have it down between the veg drawers.
My refrigerator rf28t5001sr stop working after 1.5 year. A technician was not able to fix the problem. The insurance told it will return money we paid for the refrigerator.
JUst to summarize things. He said he unplugged it for 3 days and it worked again. That it should be enough after 24hs if you cut all all the ramblings.
I have an older model and have been lucky. It's about 10 years old without any issues... until now. The power freeze keeps turning itself off and on. Also, the display is sometimes not responding. I've turned the power off a couple of times and it helps for like 30 mins or so. I guess I will try to leave the power off for longer and see if it will stop beeping at me. It's still cooling so that's a plus. I can't handle another appliance malfunction right now! 😡
@@hexdookhay3369 it took us THREE MONTHS of battling with Samsung call and text center to finally get a refund. It was an absolute nightmare. I shared this to let people know what they are signing up for when buying a Samsung. Everything in the warranty is an absolute lie. We have a GE now made in Ky. Much better appliance.
@@Jay-iu4gu we got a GE from a local appliance store not a big home supply. HE is made in USA and serviced by the in store local service people not some regional contractors with a waiting list 4 weeks long from 90 miles away. I will never buy any appliance besides maybe a water heater from a building supply store.
Oh no! I wish you would have seen this first. REFUSE DELIVERY! DONT PUT THIS LEMON IN YOUR HOUSE! THESE REFRIGERATORS ARE JUNK. It took us three long months to get this serviced 4 times and even with a new Motherboard it didn't work. Samsung service is a nightmare to negotiate and navigate and it takes weeks to get someone to come service it. Final install of this was in a dumpster. It didn't last a year. We have a GE now and it holds more and has better lighting in the drawers.
Also If you already accepted your Samsung appliance buy an extended warranty through a reputable third party that will refund your money. I hope you don't have the same problems we did but you will be better to spend $500 for an insurance plan on it. You don't want to be stuck with that thing in your house for 3 months like we were.
@@seetheforest I bought mine at Best Buy lol no issues so far but it's only been 4 months. We had a short power outtage last week everything looks to be running fine. Moving it to new house on Monday will give you update to see if there are any issues afterwards.
@@lojackdizzle3299 hope you got the extended warranty through a reputable company because Samsung has none of the service they claim in their factory warranty. They have limited service providers, and ZERO replacement, and they do NOT come pick up the defective unit. Not to mention you will have to fight to get anywhere with them for 4 months. GE makes a much more reliable and serviceable unit with more usable space on the doors and lights in the crisper drawers. I don't miss that Samsung at all. Good luck with it. Get a l extended service warranty right away.
Yes you put water in ice trays and put them in the freezer so they don't spill and wait a few hours. I hate ice makers. They always break. I would never try to use one.
Mine doesn’t work either same frog and my power just went out and the light never worked before that and now all of sudden it worked then stopped again. Now my temps aren’t going down either.
I have the same refrigerator and I just figured out how to hook a waterline up to it tonight but my question is when I look inside at the icemaker there is an arm that doesn’t seem like it wants to move. Do I need to loosen it up and move it or do I leave it exactly where it’s at what is the correct placement and it’s not a metal bar as in typical icemakers
When we bought our house 5 years ago, all of the kitchen appliances were Samsung. We immediately started having issues with all of them. 3 years later the only Samsung appliance that remained was our refrigerator, although every 6 months or so, we had to empty & unplug it for at least 2-3 days to defrost it bc it would stop cooling. We have 6 kiddos & try to do everything we can before having to purchase something so costly. Once we’d plug it back in the issue was corrected, for awhile. Well that was until last week…we are on our 3rd “hard reset” & its still not working correctly again. After the first reset, it still wasn’t cooling correctly on either the freezer or refrigerator sides. After the 2nd reset, the freezer started to cool but not freeze (it would get as cold as the refrigerator should’ve been getting), but the refrigerator side wasn’t cooling at all, then after 3 days the freezer stopped cooling again. We’re fairly certain that this 3rd reset won’t work either & we will be shopping for a new fridge. Once the fridge is out, there will NEVER be another Samsung appliance in my home again, they’re absolute SHIT! The only help we could get on the issue from Samsung over the years, after MANY call & hours on the phone trying to get someone to actually help us, was to unplug it for 24 hours (but we discovered that wasn’t long enough) & all 5 of the appliance repair companies we dealt with told us that Samsung appliances are notoriously difficult, almost impossible, to service. Just to reiterate that not only are the Samsung appliances junk, their actual service center is garbage too! Never the hell again!
I have a Samsung RF23M8070SG/AA, 5 yrs old. A couple weeks ago, we had yet another power outage. This time however, the freezer temp started to vary widely, and items in the freezer were getting soft. After a few more days the cooling just stopped even though everything seemed to be running properly. No flashing red light on the control board. Heat dispersing fins on the condenser were clean. Fans running normally. While looking for solutions, I ran across this video, and then cleared out the fridge, cleaned things inside and out, left it unplugged for a day and a half, and plugged it back in this morning. Now the fridge temp is 35°F and freezer is -3°F. Your "hard reset" seems to have worked. Thank you.
^
Well it only "worked" for a few minutes when I did it and it seemed to run and make noises but it never got cold again.
@@seetheforest ... and this morning ... temps back up ... called appliance repair for service ... Argh! ... was worth a try ... maybe ...
@@rogerharris8144 sorry to hear that but at least you got 5 years out of it. I guess that's pretty good for a Samsung. We got a GE made in USA from a local appliance store. They have their own service dept and warranty in house so if the thing breaks we can get it replaced.
@@rogerharris8144 I have a brand new motherboard here but it didn't fix mine. I pulled it out before I junked the unit.
OMG, you fixed my fridge! I live in Guatemala, and we have so many electrical outages and spikes. I have surge protectors on all my appliances. The fridge died the other day after many outages. I had an appliance guy come out, and he was going to look into getting a new circuit board, and we are talking about waiting months. Then, last night, I came across your video, and this morning, I plugged in the fridge, and OMG, it worked! Thank you!!!
Mine only worked for a little while and never got cold. Hope it works for you. It will be a first.
I have a brand new motherboard for it.
@@seetheforest Oh, that is terrible news. I will check it out. Getting a motherboard is going to take a very long time.
@@nancybailey4794 I have the motherboard they put in mine but it didn't fix the problem. I pulled it back out.
I did have a surge protector on the fridge, so I don't know if that will make a difference. The same electricity spikes fried my Keurig, which had no surge protector.
If anyone would read the title you have #1 the exact model number of the appliance and the last words in the title are "DID NOT WORK"
If that isnt good enough and a five minute video explaining what happened isn't fast enough for you go figure it out for yourself and make your own video. And make it shorter than 30 seconds. 😊
Thank you kindly for sharing.
Icehouse!!!!! That's some good beer right there!!!!!
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I have never monitized anything on UA-cam.
Seems UA-cam owes me some money.
UA-cam have ads on most videos unless you have an adblocker. However, now that you are over 1K subs and if you have over 4K hours of watch time, you can monetize your channel and get some money :) Just do a search on "how to monetize your channel".
I just bought this model and it’s been plugged in for about an hour and nothing I don’t think it’s programmed right ???
You can not say it is junk, even GE would have the same issue. This is good Refrigerator for me. I got one from Costco works like a rock with large space. It is 5 stars refrigerator.
Oh really? Samsung's are NOT serviceable. Ask any tech who works on them, ask anyone who owned one. GE is made in Tennessee and they are serviceable and GE will replace it under factory warranty if they can't fix it WITH A NEW ONE.
Samsung ran us around for three months. (No replacement as stated in the warranty)
I have a brand new motherboard for this hunk of junk you want it? I'll send it to you for shipping.
Good luck with that Samsung junk.
If you have a watt meter can you attach to the fridge and see how many watts it used in a 24 hour period, if not that’s fine but some website for solar power station says this unit uses 1780 watts in a 24 hour period and that’s unbelievable
I have the same-looking samsung fridge. from day 1 it was freezing my milk in some areas and up front it was warm. they changed a board and a fan panel inside the fridge. worked for a while. I have a thermometer inside and it was keeping 36.1 but recently it's been going from 36 to 41 back to 39 to 38 35. all over. my milk spoils sometimes too. I called today and their big solution was to move the fridge temp to 38 and freezer to -2. It doesn't make sense but ok I will try it. Its out of warranty except for the 10-year inverter one so I doubt they will refund my money
I doubt they will do anything for you about it. I doubt they even have the ability to diagnose or fix it either. I have a brand new motherboard and it didn't fix anything. So we know it's not the MB. But that's as far as they can go. No way to diagnose. The Samsung service guy has to call in to the call center to have someone read the manual to him over the phone. I swear this is what they did. ...Push this button until this flashes and that gives you a reading or code..
I can pretty much run my hand down the side and feel if it's warm. I believe they have a strip around the door edges to warm and prevent condensation around the door. So if the edge of the box isn't warm I knew it wasn't working.
I have a GE and a service warranty with a local appliance dealer with a good rep now. Cost about the same. Happy New Year.
@@seetheforest I have been researching this since I started to get the issue. Most say it is ice built up behind that center cooling panel inside the fridge. the ice gets into the fan causing it not to spin and stopping the air flow. most fixes are to take the panel off and melt all the ice, with a hair dryer or a small steamer. there is a kit to add another heat wire along the top.
you are the only one I seen with problems after a power outage
I have had mine a bit over 2 years and came across this issue.
After this issue fixed itself…. How does it run?
Did you have anymore problems?
It did NOT "fix" itself. It was not able to be repaired. It took us THREE months to get a refund. Samsung is a nightmare.
We learned everything BUT the reset codes geesh!
Sir, where is the filter located on this particular fridge? I can’t find on mine.
I never hook up the ice maker or water to a refrigerator. Problems I don't need. I do remember seeing it.
Some models have it down between the veg drawers.
My refrigerator rf28t5001sr stop working after 1.5 year. A technician was not able to fix the problem. The insurance told it will return money we paid for the refrigerator.
You were very smart to get that insurance or extended warranty plan.
JUst to summarize things. He said he unplugged it for 3 days and it worked again. That it should be enough after 24hs if you cut all all the ramblings.
After just a few hours it stopped working. After 24 hours it was dead
Gracias
I have an older model and have been lucky. It's about 10 years old without any issues... until now. The power freeze keeps turning itself off and on. Also, the display is sometimes not responding. I've turned the power off a couple of times and it helps for like 30 mins or so. I guess I will try to leave the power off for longer and see if it will stop beeping at me. It's still cooling so that's a plus. I can't handle another appliance malfunction right now! 😡
Older models are probably built and designed better. The newer ones are very trouble prone and can rarely be fixed.
Get to the point next time …..
ua-cam.com/users/shorts-MZuyXe3ix4?feature=share
The point is: this refrigerator is junk
@@seetheforest apologies this refrigerator ended up getting me too frustrated…….
@@hexdookhay3369 it took us THREE MONTHS of battling with Samsung call and text center to finally get a refund. It was an absolute nightmare.
I shared this to let people know what they are signing up for when buying a Samsung.
Everything in the warranty is an absolute lie.
We have a GE now made in Ky. Much better appliance.
Yup this is exactly what happened to me, the fridge gave out after a power surge.
Btw do you have a review and or link to the new fridge you use now, I need one that can handle potential power surges in the future.
@@Jay-iu4gu we got a GE from a local appliance store not a big home supply. HE is made in USA and serviced by the in store local service people not some regional contractors with a waiting list 4 weeks long from 90 miles away. I will never buy any appliance besides maybe a water heater from a building supply store.
How you doing with this fridge now? I have the same one coming tomorrow and see alot of mixed reviews
Oh no! I wish you would have seen this first.
REFUSE DELIVERY! DONT PUT THIS LEMON IN YOUR HOUSE! THESE REFRIGERATORS ARE JUNK.
It took us three long months to get this serviced 4 times and even with a new Motherboard it didn't work.
Samsung service is a nightmare to negotiate and navigate and it takes weeks to get someone to come service it.
Final install of this was in a dumpster.
It didn't last a year.
We have a GE now and it holds more and has better lighting in the drawers.
Also If you already accepted your Samsung appliance buy an extended warranty through a reputable third party that will refund your money. I hope you don't have the same problems we did but you will be better to spend $500 for an insurance plan on it. You don't want to be stuck with that thing in your house for 3 months like we were.
Had mine since April 4th no issues at all. Crossing my fingers 😆
@@seetheforest I bought mine at Best Buy lol no issues so far but it's only been 4 months. We had a short power outtage last week everything looks to be running fine. Moving it to new house on Monday will give you update to see if there are any issues afterwards.
@@lojackdizzle3299 hope you got the extended warranty through a reputable company because Samsung has none of the service they claim in their factory warranty. They have limited service providers, and ZERO replacement, and they do NOT come pick up the defective unit. Not to mention you will have to fight to get anywhere with them for 4 months.
GE makes a much more reliable and serviceable unit with more usable space on the doors and lights in the crisper drawers.
I don't miss that Samsung at all.
Good luck with it.
Get a l extended service warranty right away.
This is now selling at 999$ in costco
Don't buy one!
I have this same fridge but it won’t make ice do you know how?
Yes you put water in ice trays and put them in the freezer so they don't spill and wait a few hours.
I hate ice makers. They always break. I would never try to use one.
Mine doesn’t work either same frog and my power just went out and the light never worked before that and now all of sudden it worked then stopped again. Now my temps aren’t going down either.
@@brittanyloftin9736 I have same refrigerator same issue now ….. is that working now…. Can you please share the hack
I have the same refrigerator and I just figured out how to hook a waterline up to it tonight but my question is when I look inside at the icemaker there is an arm that doesn’t seem like it wants to move. Do I need to loosen it up and move it or do I leave it exactly where it’s at what is the correct placement and it’s not a metal bar as in typical icemakers
@@staceylong2584 Leave it where it is. The arm drops when harvesting ice to determine if the bucket is full or not.
Samsung says unplug for 2hrs to reset on their website
Samsung is full of it. It doesn't reset.
Would you like to buy a brand new factory motherboard?
$20
Imagine a device that must stay cold, requiring to be unplugged 2 hours to reset. Samsung fridges are crap.
Dd
Bla bla bla nothing is shown here