Helo nick, I live in the UK and have a brand new 2024 (74-plate) EQB 250+. I was wondering whether the auxiliary heating/pre-entry climate control uses any of the range the car has and whether it can be uses to defrost the ice or whether it activates the blowers and also if you can change the fan speed. Many thanks, Your OG, No1 Fan
I’ve been using it and its ok but needs some more functionality like being able to close/open windows, particularly the sunroof so you can vent the car and then close when required. Hopefully they add this at a later date so its mirrors the phone app.
@PrabjitNijjar ooo very nice! That would depend if it’s plugged in or not. If you’re plugged in, it’ll just use mains power. But if you’re not then yes it would eat into your range. Yes it can de-ice the car, huge luxury I have when I have an EV in the winter! Nice warm car when I get to it! 👀 It’s also an AUTO fan speed 👊🏼
Again a great video. A small tip is when you send the address to the car (12:11) you can edit it by naming it "Mercedes Poole' with the pencil icon. If you save this address as a favorite, after accepting it on the car, you can ask via "Hey Mercedes" to navigate to "Mercedes Poole'. So in your example the name "BH15 2BD Sterte Avenue West, Poole, United Kingdom" would be change to "Mercedes Poole"
Wow thank you so much! 😊 Let me know if there are any other videos that you’d like to see! 🙏 always open to suggestions to go in the potential future videos notes! 📝
Great to see the new update for Apple Watch and how to it works! Also, even though I am familiar with the app I went into Digital Extras and saw that the Digital Light Extra I paid $900 USD for is NOT yet active so the headlights are doing nothing special. Supposedly there will be a software update this month in anticipation of approval by whomever the US powers that be are for this kind of stuff. Then the US will have the Digital Light Package working.
Ah yeah I heard that the USA over the past few years and finally allowed adaptive headlight tech (that blew my mind when I found out!) So hopefully it’ll start rolling out to car manufacturers now!
I love your videos. I bought a 2024 CLE300 fully loaded back on June 29. The first one sold from that dealership in the area (there's only one MB dealership in selected cities here in Ontario, Canada - 1 to 3 hours away from each other). I love my new car! Best car I've ever owned! We also have a 2025 BMW 430i fully loaded. I find the BMW app way better than the MB. It has monthly, daily driving stats, remote camera, plan climate control, my trips (it tells you everything, not only average consumption). The 360 camera for the BMW is also way better. I just wish MB would add more stuff to the app. I know there's no perfect car but that's the only thing MB would need to make a perfect car. Obviously, this isn't a deal breaker for me. I love the car but it would be nice to have that extra features on the app. Greetings from Canada 🇨🇦🇨🇦🇨🇦
Thank you! Yeah I’ve noticed that, I’ve got a BMW on test at the moment. It does do some thing slightly different. Both are good in their own way but I appreciate the trip data when it’s enabled on the BMW app
Місяць тому+1
Thanks! That was a great and review. Sometimes I missed these apps review, because today these the apps are an extension of the car features.
@hello! Just picked mine up, i went with the black paint with the gray-black interior I watched all of your Mercedes content to learn all the buttons, you were the best with explaining the buttons.
Ah awesome 🙌 Thank you! Ah I’ve seen that combo before, I quite like it, I was actually eyeing that up when I was purchasing my car. It’s almost the same as black on black but it just has a slight colour contrast.
Nick selects current location as home. Car is sad Nick lives in a parking lot. ☹ Always enjoy your videos. This one is a reminder to help my mom set up her account. Thanks!
Hi Nick, great video, I have had the exact model in the video (EQA+250 AMG Line) since July, especially the pre-conditioning in hot Greece worked amazingly all summer, before and after swimming in the sea. I am very pleased with the performance (comfort, quietness, acceleration excellent-active safety, autonomy) except for the small trunk. I am waiting for video on charging topics.Thanks
Another great video Nick, I had my new EQB delivered last month and I used one of your videos to help me set everything up, I had a deal option to upgrade to the AMG Premium Plus, apparently top of the range, but on these cold mornings I am disappointed to learn the car does not have a heated steering wheel, my wife's mid level Ford Fiesta has that !!!
Thank you! Glad you enjoy the videos! Yes heated steering wheels are very rare in Mercedes cars. Only one or two models have them. My previous car also had a heated steering wheel too! 👍🏼
@@npoleary That must be a country specific thing. I have a heated steering wheel in my EQB and it is also available in most other models here in Germany.
I have ordered a GLE 450 PHEV. The electric infrastructure here in the US is great near cities, but if you like to go hiking like we do, chargers are few and far between. With the hybrid we can run on gas until we find a charger or until we get home.
We don’t have the Mercedes me Store in my region yet, so most of the services are currently free (likely included in the car’s price). But I recently noticed that a payment method option has appeared in the app, which probably means they’re planning to implement it soon. :(
Car now seems to cover all the areas a tracker does, any chance insurance companies will accept the updates in place of us having to have expensive trackers fitted ? Great video as always Nick
Thank you! Glad you enjoy them! You’ll have to ask them, it’s down to the insurance company. Although I would probably say no, apart from a service called “Stolen Vehicle Help” on the app, the normal tracker shown in the video is purely for you or me to find in a car park. This function can be switched off very easily by the driver and it cannot be switched back on by the app.
Very helpful video and, yes, I’m using the Apple Watch app now too. One query I have is with regards the Digital Extras; I’ve activated all available features and note that “Remote & Navigation Services” are permanently active. However the Remote Package and Navigation Package both expire when my EQA 250+ turns 3years old. What’s the difference between these features?
Thank you! Glad you enjoyed it! They sound like the same thing, Remote Package is the app & Navigation Package is live traffic, and map updates. The car’s actually gone back now so I’ll have to check it out if I get a Mercedes EV again 🤓
Hi there! I've just purchased a A200 second hand and I'm delighted with it. I've been watching your videos (even before I got my car) and I just love them. But for some weird reason, I've never been able to add my picture to the cars profile. My A200 is from 2018. Can it be the reason why isn't working?
Thank you! Glad you enjoy the videos! I believe the profile picture was properly introduced on its facelift so that was when the new multimedia system came out (couple of years ago)
Thanks, Nick! In the States we don't get the fourth tab with the store at the bottom (or at least I don't). Every time I go to make a purchase in the app, it sends me to the web site on my phone. Also, one huge problem with the watch app if you have more than one car - you have to switch cars on the phone. There's no way to switch on the watch that I have found (other manufacturers do this with the scroll wheel). So if you haven't switched to the car you're driving when you need to use the app, you have to pull out your phone. That's a major *fail* in my book, because if I *have* to pull out the phone to use my watch, what's the point of the watch app? If you have only one car that's not a problem, but if you have two it renders the watch app nearly useless (I guess you have a 50/50 chance of it being useful at any given time). Of course, no household would have two cars just because it has two adult drivers, would it? Seems like Mercedes really dropped the ball on this one.
Ah it used to be like that here, one of the updates to the app 🤓 Maybe you’ll get it soon! Ah interesting to know, maybe they’ll update it to support it!
Great coverage Nick. I always need a reminder with the updates and features on the app. Question is - I have Mercedes Me registered on my iPhone which works fine. However, if I try to use the app on my IPad to access my current account/car - It just says this car is already registered? You would think I could just log on with my iPad too?
Thank you! That sounds like you’ve created another account. Go onto the app and head to the profile pic top right and see what you’re signed in as. Could be another email, or mobile for example. For example in this situation, you could be signed into your email on your phone. But then on the iPad you’re signed into your mobile number (you might of accidentally created another account).
Collected a 3/24 A180 Executive today. All 'live' functions are all for 3 years from today. Unlike a few years ago when the 3 year period started from first registration. Unfortunately no dashcam on this UK level.
Consider yourself very lucky! 🍀 When I worked for a dealer a long time ago this happened if they forgot to activate the Digital Extras, so that means they had never been switched on. Could have been a demo or something similar. Or…the previous owner just never did it… Downside is your maps will currently be out of date…but now that you have 3 years, I’m sure it’ll update itself pretty quickly! 😅
Hi Nick, we have a brand new 74 CLA Premium Plus Night Edition Shooting Brake. The main user has registered with the app in the car but its impossible to het another user despite doing exactly as you said. Can you give it a try fir a second user and see what happens as something is definitely wrong. Cheers Rob
Hey Rob, try doing it on the app. But you must make sure that each app is signed into their own email address. For example, if I’m signed in on my email “contact@npo-media.co.uk” The other app on the other phone must be signed into a different email.
I tried to keep the overall length of the video down so didn’t want to go through every single thing on there. But I could for a future video! Valet protect purely just notifies you if the ignition is switched on or if it leaves a radius. Very similar to Geofencing 🤓
Hello nick, I live in the UK and have a brand new 2024 (74-plate) EQB 250+. I was wondering whether the auxiliary heating/pre-entry climate control uses any of the range the car has and whether it can be uses to defrost the ice or whether it activates the blowers and also if you can change the fan speed. Many thanks, Your OG, No1 Fan
Ooo very nice! 👌🏼 Yes if you’re pre heating on battery this will use up the range so your journey will start with less charge. It’s best to do this while you’re plugged in as it’ll warm the battery up too. It can be used to de-ice the car, whenever I have a car on test and it’s icy I always make use of that! Fan speed is also automatic when using this feature 🙏
I’ve just bought an EQC400 and am loving it. One question on the app add-ons. It says I can upgrade to Guard 360. As I can already locate my car, are the 360 features worth it? (Emergency key deactivation + Stolen vehicle help)
Ooo nice! 👌🏼 I’ve never tried Stolen Vehicle Help, but I would imagine it would be very useful and give you the best chance of getting your car back if such a situation happened. The key deactivation is cool too, it just simply deactivates the keys completely. Even pressing buttons and keyless access doesn’t work. It’s almost as if the battery has been taken out!
It does on the latest generation of MBUX multimedia systems. Mercedes don’t publish which multimedia systems are in each car but: Waves lines for the voice assistant = MBUX NTG 6 (Generation 1) Sparkles for the voice assistant = MBUX NTG 7 or newer For the latest generation it will do the profile picture for sure 🤓 (at least in the UK anyway)
I don't use the paid version, so my free version doesn't include very many features except to let me know if the doors are not locked or what the projected remaining mileage is. For some reason, it logs me out, so I have to dig around in my home office to find the password.
Hi Nick, Great videos, really useful content. Can I ask, is there a way for your mbux screen to automatically change when moving from Comfort to Sport for example? I would like a different screen look and feel when in Sport - thanks
Nick, Why does the app not have the ability to turn on the heat or cool functions it would be nice to set the temp remotely so when we remote start it will be comfy when we get in - I have 2023 AMG E53
That’s been a big disappointment with the app and capabilities spend that much on a. Vehicle and doesn’t have the latest features and is also disappointing when you do remote start and the car turns off when you enter. Oh well Thanks again Nick for your quick reaponses
Hey Nick, thanks for the awesome video as always. One quick question, for some reason the mercedes me dashcam in app purchase was gone in my mercedes me account , but I have seen it months back. Do you know why?
Thank you! Glad you enjoyed it! No not sure on that one…possibly a different car? The app is what I use to see what a car can do, it’s never let me down yet! 😅
Hey Nick great info particularly about the Apple Watch app. But I can’t get it onto my watch?? I have a 2024 CLE300 with a Mercedes Me account, my iPhone has the Mercedes Benz app with all of the functionality you described in your video. I also have an Apple Watch Ultra, but it doesn’t have the Mercedes watch app on it. I checked & the Mercedes Benz Watch app is released in Australia & it’s supposed to load automatically to my Apple Watch Ultra but hasn’t. Tried doing a manual upload but no luck?? Any thoughts 💭
It depends if it’s launched there yet, it’s only just launched recently in the UK. It’s compatible with iOS 15 or newer and WatchOS 9.0 or newer. This is taken from their website: The popular Mercedes-Benz App features on Apple Watch are available now. Customers in Europe are the first to enjoy the new digital experience. The United States, China and the Asia-Pacific markets will follow.
Not come across a charging error before (as such) I have a charger at home that schedules the charge for any car I have on test. So when I plug it in, the car might think there’s a problem as there’s no current. But it sorts itself out when the schedule starts.
It depends if it’s available where you live / where you’re based 👍🏼 It recently launched in the UK and is compatible with cars that have Mercedes me capability and iOS 15 or later for phones and WatchOS 9.0 or later for the Apple Watch.
Best to check with the person selling the car for exact specifics on the car you’re buying 🤓 As far as I’m aware, all cars are subject to tax as of next year now regardless of if they’re EV or not. I’ll probably make a video on it soon.
I’ve found it can be hit and miss in the UK but that is down to the network infrastructure. UK mobile signal is shockingly bad for 2024 going on 2025. I’m genuinely not kidding, I’ve just got back from Austria and I had better, stronger and faster signal 2,000m up a mountain!
it 2025 and some countries like kuwait the app still isnt available and other brand like BWM and ford and others has an app full functional with kuwait am starting to lose hope no mercedes and switch to bwm or something
App was a nice touch, but I deleted it as soon as Mercedes demanded access to every detail both personal and vehicle related and made it conditional to ongoing use. Keep your app Mercedes.
What details were you concerned about? Mercedes is actually one of the most transparent about how their app works. I used to work at a dealer a long time ago so know exactly how it works. Message me below and I’ll explain what I can if you’re concerned. Or message me privately “contact@npo-media.co.uk” if you prefer 🙏
Mercedes have turned off most of the digital features for cars with 3G SIM cards so they are building in obsolescence for relatively new cars. A real frustration for Mercedes owners.
Not entirely correct, Mercedes haven’t turned it off, the infrastructure for the UK has been removed. The UK government for some reason had decided to turn off the 3G network. In my opinion this was far too early. Believe it or not the USA turned their’s off the year before! The problem with doing this, if a device only has 3G capability (there are loads out there like card payment terminals and a whole load more) it renders the mobile connectivity useless. It’s not just one manufacturer, it covers anything that runs solely on 3G. Plenty of other car makers are in the same position.
Does the Apple Watch app work independently on its own or does your iPhone have to be with you. So let’s say your using your iPhone to get in and drive and you don’t have the key fob, and you lose your iPhone while you’re out with your Benz you’re screwed correct. Your Apple Watch is useless
I’m would assume it would be down to what watch you have. Apple make a GPS one that is an extension of your phone, but they also make a cellular one which can operate independently. This app is only for unlock and unlock and remote viewing of the status, you can’t start the car from your phone or watch though for most models. However Mercedes did introduce their first model the E-Class this year that supports digital key like some other manufacturers. That I am excited for as that describes what you said where you can leave your key at home.
Will you use the new Watch app?
Helo nick,
I live in the UK and have a brand new 2024 (74-plate) EQB 250+. I was wondering whether the auxiliary heating/pre-entry climate control uses any of the range the car has and whether it can be uses to defrost the ice or whether it activates the blowers and also if you can change the fan speed.
Many thanks,
Your OG, No1 Fan
I’ve been using it and its ok but needs some more functionality like being able to close/open windows, particularly the sunroof so you can vent the car and then close when required. Hopefully they add this at a later date so its mirrors the phone app.
@PrabjitNijjar ooo very nice! That would depend if it’s plugged in or not. If you’re plugged in, it’ll just use mains power. But if you’re not then yes it would eat into your range.
Yes it can de-ice the car, huge luxury I have when I have an EV in the winter! Nice warm car when I get to it! 👀
It’s also an AUTO fan speed 👊🏼
Yes
I just activated it after seeing this video. Nice feature but I am missing heating here.
Again a great video.
A small tip is when you send the address to the car (12:11) you can edit it by naming it "Mercedes Poole' with the pencil icon. If you save this address as a favorite, after accepting it on the car, you can ask via "Hey Mercedes" to navigate to "Mercedes Poole'.
So in your example the name "BH15 2BD Sterte Avenue West, Poole, United Kingdom" would be change to "Mercedes Poole"
That‘s a good idea! 👍🏼
Thanks
Wow thank you so much! 😊
Let me know if there are any other videos that you’d like to see! 🙏 always open to suggestions to go in the potential future videos notes! 📝
Thank you Nick. Another useful video! - Cheers to you and Happy New Year fm Boston
Glad you enjoyed it! Happy New Year! 🥳
Great to see the new update for Apple Watch and how to it works! Also, even though I am familiar with the app I went into Digital Extras and saw that the Digital Light Extra I paid $900 USD for is NOT yet active so the headlights are doing nothing special. Supposedly there will be a software update this month in anticipation of approval by whomever the US powers that be are for this kind of stuff. Then the US will have the Digital Light Package working.
Ah yeah I heard that the USA over the past few years and finally allowed adaptive headlight tech (that blew my mind when I found out!)
So hopefully it’ll start rolling out to car manufacturers now!
I love your videos. I bought a 2024 CLE300 fully loaded back on June 29. The first one sold from that dealership in the area (there's only one MB dealership in selected cities here in Ontario, Canada - 1 to 3 hours away from each other). I love my new car! Best car I've ever owned! We also have a 2025 BMW 430i fully loaded. I find the BMW app way better than the MB. It has monthly, daily driving stats, remote camera, plan climate control, my trips (it tells you everything, not only average consumption).
The 360 camera for the BMW is also way better.
I just wish MB would add more stuff to the app. I know there's no perfect car but that's the only thing MB would need to make a perfect car.
Obviously, this isn't a deal breaker for me. I love the car but it would be nice to have that extra features on the app.
Greetings from Canada 🇨🇦🇨🇦🇨🇦
Thank you! Yeah I’ve noticed that, I’ve got a BMW on test at the moment. It does do some thing slightly different. Both are good in their own way but I appreciate the trip data when it’s enabled on the BMW app
Thanks! That was a great and review. Sometimes I missed these apps review, because today these the apps are an extension of the car features.
Glad you enjoyed it! 🤓 thanks for watching!
Oh this comes in handy! Gonna pick up my gle 450 2019 tomorrow at my dealer cant wait! 🎉
Ooo very nice! 👌🏼
What colour did you go for?
@hello! Just picked mine up, i went with the black paint with the gray-black interior
I watched all of your Mercedes content to learn all the buttons, you were the best with explaining the buttons.
Ah awesome 🙌
Thank you!
Ah I’ve seen that combo before, I quite like it, I was actually eyeing that up when I was purchasing my car. It’s almost the same as black on black but it just has a slight colour contrast.
Great and clear as usual Nick 😄
Thank you! 🙏
Nick selects current location as home. Car is sad Nick lives in a parking lot. ☹
Always enjoy your videos. This one is a reminder to help my mom set up her account. Thanks!
😂 haha I don’t live in a parking lot 😅
It’s worth it! Mercedes’ app is pretty good!
Glad you enjoy the videos!
Hi Nick, great video, I have had the exact model in the video (EQA+250 AMG Line) since July, especially the pre-conditioning in hot Greece worked amazingly all summer, before and after swimming in the sea. I am very pleased with the performance (comfort, quietness, acceleration excellent-active safety, autonomy) except for the small trunk. I am waiting for video on charging topics.Thanks
Thank you! Glad you enjoyed it!
Editing that video at the moment
It’ll be for January somewhen 🙏🤓
Thank you! I’m going to download the watch app now!
Glad you enjoyed it! 🙏
Thanks for watching!
Gracias por el video, Nick. Espero que publiques pronto el de Mercedes Me Charge. Un saludo
Thank you! 🙏
It’ll be in the new year now 🤓
But yes editing that one at the moment so it’s already filmed!
Another great video Nick, I had my new EQB delivered last month and I used one of your videos to help me set everything up, I had a deal option to upgrade to the AMG Premium Plus, apparently top of the range, but on these cold mornings I am disappointed to learn the car does not have a heated steering wheel, my wife's mid level Ford Fiesta has that !!!
Thank you! Glad you enjoy the videos!
Yes heated steering wheels are very rare in Mercedes cars. Only one or two models have them.
My previous car also had a heated steering wheel too! 👍🏼
@@npoleary That must be a country specific thing. I have a heated steering wheel in my EQB and it is also available in most other models here in Germany.
Yes it is 😢
Yes, please do a video Om all the digital extras. My car is supposed to arrive mid February and I would like to know all
Thanks for the suggestion! I’ll add it to the list for potential future videos!
I have ordered a GLE 450 PHEV. The electric infrastructure here in the US is great near cities, but if you like to go hiking like we do, chargers are few and far between. With the hybrid we can run on gas until we find a charger or until we get home.
@@carolynpredmore5153you are lucky to have such a car
We don’t have the Mercedes me Store in my region yet, so most of the services are currently free (likely included in the car’s price). But I recently noticed that a payment method option has appeared in the app, which probably means they’re planning to implement it soon. :(
Very interesting, Nick. Thank you.
Thank you! 🙏
Glad you enjoyed it! ☺️
Hi Nick, if you can please make a short video on memory settings of side mirror at parking position, much appreciated.
I have on this one quite a while ago: ua-cam.com/video/m8rgF-VnTfQ/v-deo.htmlsi=hpy0Bbt33ve1ExxS
Car now seems to cover all the areas a tracker does, any chance insurance companies will accept the updates in place of us having to have expensive trackers fitted ?
Great video as always Nick
Thank you! Glad you enjoy them!
You’ll have to ask them, it’s down to the insurance company. Although I would probably say no, apart from a service called “Stolen Vehicle Help” on the app, the normal tracker shown in the video is purely for you or me to find in a car park.
This function can be switched off very easily by the driver and it cannot be switched back on by the app.
Very helpful video and, yes, I’m using the Apple Watch app now too.
One query I have is with regards the Digital Extras; I’ve activated all available features and note that “Remote & Navigation Services” are permanently active. However the Remote Package and Navigation Package both expire when my EQA 250+ turns 3years old. What’s the difference between these features?
Thank you! Glad you enjoyed it!
They sound like the same thing, Remote Package is the app & Navigation Package is live traffic, and map updates.
The car’s actually gone back now so I’ll have to check it out if I get a Mercedes EV again 🤓
Do you get the seat belt cutter/glass break tool with a new Mercedes ?
No certainly not seen those in a car before
very useful video. Can I honk the Mercedes horn from the app? This would be useful in some situations where you can't find it in a parking lot...
Thank you! No sadly not seen a way to do that. It’s certainly not on the app in the UK.
You can flash the lights though!
Yes you can.
Hi there! I've just purchased a A200 second hand and I'm delighted with it. I've been watching your videos (even before I got my car) and I just love them. But for some weird reason, I've never been able to add my picture to the cars profile. My A200 is from 2018. Can it be the reason why isn't working?
Thank you! Glad you enjoy the videos!
I believe the profile picture was properly introduced on its facelift so that was when the new multimedia system came out (couple of years ago)
Thanks, Nick! In the States we don't get the fourth tab with the store at the bottom (or at least I don't). Every time I go to make a purchase in the app, it sends me to the web site on my phone. Also, one huge problem with the watch app if you have more than one car - you have to switch cars on the phone. There's no way to switch on the watch that I have found (other manufacturers do this with the scroll wheel). So if you haven't switched to the car you're driving when you need to use the app, you have to pull out your phone. That's a major *fail* in my book, because if I *have* to pull out the phone to use my watch, what's the point of the watch app? If you have only one car that's not a problem, but if you have two it renders the watch app nearly useless (I guess you have a 50/50 chance of it being useful at any given time). Of course, no household would have two cars just because it has two adult drivers, would it? Seems like Mercedes really dropped the ball on this one.
Ah it used to be like that here, one of the updates to the app 🤓
Maybe you’ll get it soon!
Ah interesting to know, maybe they’ll update it to support it!
everything you described in your app i have the same in the states. The App is different for the UK per Nicks video
Thanks Nick, ;-)
🙏 glad you enjoyed it!
Great coverage Nick. I always need a reminder with the updates and features on the app. Question is - I have Mercedes Me registered on my iPhone which works fine. However, if I try to use the app on my IPad to access my current account/car - It just says this car is already registered? You would think I could just log on with my iPad too?
Thank you! That sounds like you’ve created another account. Go onto the app and head to the profile pic top right and see what you’re signed in as. Could be another email, or mobile for example.
For example in this situation, you could be signed into your email on your phone. But then on the iPad you’re signed into your mobile number (you might of accidentally created another account).
@ Thanks Nick. I logged out of the app on iPad and signed back in using my email instead of my mobile no and it now works fine 👍
Awesome! Glad you got it going!
Collected a 3/24 A180 Executive today. All 'live' functions are all for 3 years from today. Unlike a few years ago when the 3 year period started from first registration. Unfortunately no dashcam on this UK level.
Consider yourself very lucky! 🍀
When I worked for a dealer a long time ago this happened if they forgot to activate the Digital Extras, so that means they had never been switched on. Could have been a demo or something similar. Or…the previous owner just never did it…
Downside is your maps will currently be out of date…but now that you have 3 years, I’m sure it’ll update itself pretty quickly! 😅
Hi Nick, we have a brand new 74 CLA Premium Plus Night Edition Shooting Brake. The main user has registered with the app in the car but its impossible to het another user despite doing exactly as you said. Can you give it a try fir a second user and see what happens as something is definitely wrong.
Cheers Rob
Hey Rob, try doing it on the app. But you must make sure that each app is signed into their own email address.
For example, if I’m signed in on my email
“contact@npo-media.co.uk”
The other app on the other phone must be signed into a different email.
Hey Nick, you didn't speak about the valet protect... i was looking forward to that.
I tried to keep the overall length of the video down so didn’t want to go through every single thing on there. But I could for a future video!
Valet protect purely just notifies you if the ignition is switched on or if it leaves a radius. Very similar to Geofencing 🤓
Thank you Nick.
Hello nick,
I live in the UK and have a brand new 2024 (74-plate) EQB 250+. I was wondering whether the auxiliary heating/pre-entry climate control uses any of the range the car has and whether it can be uses to defrost the ice or whether it activates the blowers and also if you can change the fan speed.
Many thanks,
Your OG, No1 Fan
Ooo very nice! 👌🏼
Yes if you’re pre heating on battery this will use up the range so your journey will start with less charge. It’s best to do this while you’re plugged in as it’ll warm the battery up too.
It can be used to de-ice the car, whenever I have a car on test and it’s icy I always make use of that! Fan speed is also automatic when using this feature 🙏
I’ve just bought an EQC400 and am loving it. One question on the app add-ons. It says I can upgrade to Guard 360. As I can already locate my car, are the 360 features worth it? (Emergency key deactivation + Stolen vehicle help)
Ooo nice! 👌🏼
I’ve never tried Stolen Vehicle Help, but I would imagine it would be very useful and give you the best chance of getting your car back if such a situation happened. The key deactivation is cool too, it just simply deactivates the keys completely. Even pressing buttons and keyless access doesn’t work. It’s almost as if the battery has been taken out!
Does our profile picture uploaded in Mercedes app show up on the car dash?
It does on the latest generation of MBUX multimedia systems.
Mercedes don’t publish which multimedia systems are in each car but:
Waves lines for the voice assistant = MBUX NTG 6 (Generation 1)
Sparkles for the voice assistant = MBUX NTG 7 or newer
For the latest generation it will do the profile picture for sure 🤓 (at least in the UK anyway)
I don't use the paid version, so my free version doesn't include very many features except to let me know if the doors are not locked or what the projected remaining mileage is. For some reason, it logs me out, so I have to dig around in my home office to find the password.
Hey Nick! My dad is struggling in looking what car to buy. He doesnt know if an Mercedes GLA 2025, or a Volvo XC40 2025. Sorry for my bad english
Awesome! I’ve covered both on my channel! Have you / has he seen both? 🤓🙏
Hi Nick,
Great videos, really useful content. Can I ask, is there a way for your mbux screen to automatically change when moving from Comfort to Sport for example? I would like a different screen look and feel when in Sport - thanks
Thank you! No sadly it would require two steps
Toggle to sport mode and then change on the screen
@@npoleary thought so, thank you
Nick, Why does the app not have the ability to turn on the heat or cool functions it would be nice to set the temp remotely so when we remote start it will be comfy when we get in - I have 2023 AMG E53
Some cars can but for Mercedes it’s only models with auxiliary heating or a heat pump (so EV’s and plug-in hybrids)
That’s been a big disappointment with the app and capabilities spend that much on a. Vehicle and doesn’t have the latest features and is also disappointing when you do remote start and the car turns off when you enter. Oh well Thanks again Nick for your quick reaponses
Well it depends where you live from what I’ve heard
There’s remote start in other countries but sadly not here in the UK
Is there a way to delete the “user without profile” choice on user screen? Thank you
Love your videos
Thank you! Glad you enjoy them! No sadly not, that’s the guest mode so it’s always there.
Nick I can’t find where to add the activation code displayed on the watch into the app on the phone 😢😢
I just scanned the QR code with my camera and it popped up on my phone
Hey Nick, thanks for the awesome video as always. One quick question, for some reason the mercedes me dashcam in app purchase was gone in my mercedes me account , but I have seen it months back. Do you know why?
Thank you! Glad you enjoyed it! No not sure on that one…possibly a different car?
The app is what I use to see what a car can do, it’s never let me down yet! 😅
Hey Nick great info particularly about the Apple Watch app.
But I can’t get it onto my watch??
I have a 2024 CLE300 with a Mercedes Me account, my iPhone has the Mercedes Benz app with all of the functionality you described in your video. I also have an Apple Watch Ultra, but it doesn’t have the Mercedes watch app on it.
I checked & the Mercedes Benz Watch app is released in Australia & it’s supposed to load automatically to my Apple Watch Ultra but hasn’t. Tried doing a manual upload but no luck??
Any thoughts 💭
@@lorins8687ahh nope sorry
It depends if it’s launched there yet, it’s only just launched recently in the UK. It’s compatible with iOS 15 or newer and WatchOS 9.0 or newer.
This is taken from their website: The popular Mercedes-Benz App features on Apple Watch are available now. Customers in Europe are the first to enjoy the new digital experience. The United States, China and the Asia-Pacific markets will follow.
Thnx Nick, Ok so maybe I’ll just have to keep an eye out for the release here in Australia
Cheers m8
How do you reset charging error without removing the plug manually?
Not come across a charging error before (as such)
I have a charger at home that schedules the charge for any car I have on test. So when I plug it in, the car might think there’s a problem as there’s no current. But it sorts itself out when the schedule starts.
Can you find out about the 2025 eqb
None of you business
@preetigrover1900 if I hear anything from Mercedes I’ll be sure to post about it. I doubt it’ll change though next year as it was updated recently.
Hi, how come I don’t see the Mercedes app on my Apple Watch? How to search and install it on my Apple Watch (Series 9)?
It depends if it’s available where you live / where you’re based 👍🏼
It recently launched in the UK and is compatible with cars that have Mercedes me capability and iOS 15 or later for phones and WatchOS 9.0 or later for the Apple Watch.
Hi Nick , may I ask ‘ if I purchase a new EQA on January of 2025, while January 2026 my road-tax will be £195 only or £195 +£410 .
Best to check with the person selling the car for exact specifics on the car you’re buying 🤓
As far as I’m aware, all cars are subject to tax as of next year now regardless of if they’re EV or not. I’ll probably make a video on it soon.
anyone notice the location of the car in the app doesnt update in live time and is often outdated? US here.
I’ve found it can be hit and miss in the UK but that is down to the network infrastructure. UK mobile signal is shockingly bad for 2024 going on 2025.
I’m genuinely not kidding, I’ve just got back from Austria and I had better, stronger and faster signal 2,000m up a mountain!
U live in uk Poole
Yeah! 👍🏼
Getting errors on the app after I’ve scanned the QR code.
Have you tried again in a different location? Could be mobile phone coverage / signal?
If not try reaching out to Mercedes support from the app 🤓
it 2025 and some countries like kuwait the app still isnt available and other brand like BWM and ford and others has an app full functional with kuwait am starting to lose hope no mercedes and switch to bwm or something
Ah fair enough! Can they not give you a date when it’s going to roll out?
@npoleary sadly not i been in mercedes for couple years they always say next month or next year never an actual answer
Fingers crossed then they roll it out in 2025 🤞🏼
App was a nice touch, but I deleted it as soon as Mercedes demanded access to every detail both personal and vehicle related and made it conditional to ongoing use. Keep your app Mercedes.
What details were you concerned about?
Mercedes is actually one of the most transparent about how their app works. I used to work at a dealer a long time ago so know exactly how it works.
Message me below and I’ll explain what I can if you’re concerned. Or message me privately “contact@npo-media.co.uk” if you prefer 🙏
Mercedes have turned off most of the digital features for cars with 3G SIM cards so they are building in obsolescence for relatively new cars. A real frustration for Mercedes owners.
Not entirely correct, Mercedes haven’t turned it off, the infrastructure for the UK has been removed.
The UK government for some reason had decided to turn off the 3G network. In my opinion this was far too early. Believe it or not the USA turned their’s off the year before!
The problem with doing this, if a device only has 3G capability (there are loads out there like card payment terminals and a whole load more) it renders the mobile connectivity useless.
It’s not just one manufacturer, it covers anything that runs solely on 3G. Plenty of other car makers are in the same position.
Does the Apple Watch app work independently on its own or does your iPhone have to be with you. So let’s say your using your iPhone to get in and drive and you don’t have the key fob, and you lose your iPhone while you’re out with your Benz you’re screwed correct. Your Apple Watch is useless
I’m would assume it would be down to what watch you have.
Apple make a GPS one that is an extension of your phone, but they also make a cellular one which can operate independently.
This app is only for unlock and unlock and remote viewing of the status, you can’t start the car from your phone or watch though for most models.
However Mercedes did introduce their first model the E-Class this year that supports digital key like some other manufacturers. That I am excited for as that describes what you said where you can leave your key at home.