Oh, my God. She's completely dense. If Foy said, more than once, that his Father is NOT breathing and cold to the touch, then how is he still alive? *facepalms*
@@JadenYukifan28exactly he literally told her he was cold and beaten on the head and her next question was is he breathing. I probably would’ve blew my top cause maam I just told you 3 times he’s deceased. 🤦🏾♀️
@@chinaking918 Reminds me of another video I saw where this woman was falsely arrested for cursing while waiting for an Operator to get on the line after she called them for something, then she heads down to the Police Station where she got arrested for the aforementioned cursing. The calls are recorded even before they pick up.
Agreed she was rude. Wouldn't even listen to him and what he was saying. Trying to make him go in the room and drop his DNA all over the place. She didn't know what she was doing obviously most dispatchers say ok stay outta the room and go outside and wait. She didn't do her job!
If dispatchers are anything like the police in my town, they don't apologize even if they're wrong. Cops here even made a statement saying they will not apologize, ever. Pretty scummy
I have been a firefighter/medic for 20 years and I 100% agree with you. She totally disregarded Foy when trying to explain that his brother was seriously injured and has a mental illness.
@@Varun-ss6ch idk maybe when he said his dad was cold and beaten in the head she goes "is he breathing" or the fact she just wasn't listening to anything he was saying?
As a retired paramedic this dispatcher breached her obligation and needs reprimanded and fired. If the man would have died she should have been arrested and charged. Totally unacceptable. There is no room for error in EMS!
Thank you for responding. Because I was like you don’t care 😮about the brother what if he dies🤦♀️? Not to mention she sounds like a total witch with a B!!!!
This dispatcher needs to be fired immediately, “I don’t need to hear about your brother” even though the brother is bleeding on the floor and is probably who killed the father. This is pitiful and she should be fired and sued
Yeah, I’m a doctor and I’m absolutely baffled that she kept focusing on his dead father instead of putting pressure on his brother’s actively bleeding wound.
@@cassie1790LOL you're a doctor and didn't pick up that it wasn't actively bleeding? Also would you take a member of the public's word about someone being dead? Hope whoever insures you makes you do an IQ test soon...
The dispatcher really didn't listen, she didn't even realize the fact that the brother was bleeding out. She was not doing her job of listening and helping, she Interrupted and failed to recognize the situation correctly.
If she was “doing her job” and “listening” the phone call could of taken 1/4 of the time and saved the caller from an extra dose of trauma. She is completely negligent and erratic. I pray to god I never have to speak to someone like this in such a nightmare situation
There's a lot of hate on the dispatcher but its wild to me. She has to know rather or not she needs to INSTRUCT FOY to start life saving measures. Dispatches sometimes have to basically teach people over the phone to do CPR. She needs to know if it's one of those moments. He's distraut and that sucks and the situation sucks but saving the life of the individual is her priority, not making sure Foy is comfy in a blanky cause of a bad situation. All of you calling for her to be fired are ignorant and wrong and have never dealt with dispatch/law enforcement/first responder a day in your life. She did good. You may call her cold and heartless but if there's a chance of saving the father she needs to make sure, she can't sit there and say "oh no Foy lets have a cry together, don't go into you dads room" when there MAY BE a chance he could be saved and she could instruct Foy to save him and save a life. Think a little bit before you make these comments because I'm just seeing a ton of hate comments on the dispatcher and they're all wrong. Seeing your dad dead may be traumatising but just because someone else (Foy's brother) is saying he's dead doesn't prove he is. And to the comments about her not worrying about the brother, she ALREADY is getting medical in route and can hear the brother talking, he's not the priority, the dad was who she had to be sure couldn't be saved. Kudos to you ma'am you did an excellent job and it's upsetting that so many clueless people are hating you in comments on the video here. Hope you read this. To those of you commenting how meany weeinie the dispatcher is and GRRR you're angry, think about these sort've scenario's before you comment because she was absolutely spot on. Excellent work.
@@Carbon_OneStop making excuses for her. She completely ignored that the brother was still alive and needed help! She said "I don't need to talk about your brother right now!" She went on and on about a dead person, and failed to get immediate medical help for a live person. She was terrible.
It's crazy that she forced him to go and look and check. That's traumatizing. I didn't even see my pops after he passed from big C because I didn't want to remember him that way.
There's a lot of hate on the dispatcher but its wild to me. She has to know rather or not she needs to INSTRUCT FOY to start life saving measures. Dispatches sometimes have to basically teach people over the phone to do CPR. She needs to know if it's one of those moments. He's distraut and that sucks and the situation sucks but saving the life of the individual is her priority, not making sure Foy is comfy in a blanky cause of a bad situation. All of you calling for her to be fired are ignorant and wrong and have never dealt with dispatch/law enforcement/first responder a day in your life. She did good. You may call her cold and heartless but if there's a chance of saving the father she needs to make sure, she can't sit there and say "oh no Foy lets have a cry together, don't go into you dads room" when there MAY BE a chance he could be saved and she could instruct Foy to save him and save a life. Think a little bit before you make these comments because I'm just seeing a ton of hate comments on the dispatcher and they're all wrong. Seeing your dad dead may be traumatising but just because someone else (Foy's brother) is saying he's dead doesn't prove he is. And to the comments about her not worrying about the brother, she ALREADY is getting medical in route and can hear the brother talking, he's not the priority, the dad was who she had to be sure couldn't be saved. Kudos to you ma'am you did an excellent job and it's upsetting that so many clueless people are hating you in comments on the video here. Hope you read this. To those of you commenting how meany weeinie the dispatcher is and GRRR you're angry, think about these sort've scenario's before you comment because she was absolutely spot on. Excellent work.
@@rosesapling72 Way to make a comment to show what a truely worthless human being you are. Who'd wish someone to be bleeding out, pretty immature and sh*tty of you if you ask me. Sorry you don't know how dispatching works. Hopefully you grow up sooner than later.
@@rosesapling72 dude its not bait, as a call handler myself, i have been told that a person is dead but when they checked we could save them, just saying they are dead, i need to know why you think that, ill flip it back on you. say you are injured badly and barley breathing - you could be saved but someone doesnt want to check, so they just say your dead, wouldnt you want the call handler at least see if there is something they could do ?
@@Carbon_One my thing is, is that she wasn't listening. Even if his dad was only injured there are 2 people injured and she didn't even ask about the brother, just said she doesn't need to hear about it which I think means she was so focused on the dad that she didn't even hear him say his brother has a knife in him.
We should all come together to call this local non emergency number to file a complaint of that dispatcher. She absolutely should not be one. There absolutely needs to be a compassion training as well as quarterly burnout psych checks to see if they’re able to do their job.
"Hi my dad was beaten to death by my brother." 911 Dispatcher: "I don't need to know about your brother right now, was your dad expected to pass away?" 🥴🥴
The dispatcher literally prevented the brother from giving her all of the critical information by stopping him mid sentence or ignoring what he was teller her while asking meaningless questions. Unbelievable!
I agree. But at the same time. If the dad was still breathing and clinging to life. She has to know for sure so he can provide CPR. We all already know what happened. The dispatcher did not know anything. Her job is to make sure anyone that could be saved is. Yes she was rude. But she already knows the first person bleeding is alive. She has to make sure the victim is for sure dead. Before getting caught up up listening to anything else.
@@jacalynmartin2653na should have listened to what the caller was trying to tell her about the brother. With knowing that they both think the dad is dead and the brother having a stab wound in the heart it would have been perfectly acceptable to write off the dad as a lost cause and focus on the brother to make sure he doesn’t die. She’s lucky he’s alive as had the brother died from blood loss because she was too interested in the stiff she would have failed completely.
His head was best in with a mellet. He was cold and dead. That is all the info she needed. Some people know if someone is dead. So after he says he is dead. She should have shut up The man was not hysterical. He could answer questions. And she wouldn't let him speak. @@jacalynmartin2653
@@jacalynmartin2653She doesn't even know her job let alone care enough to ask him to do CPR. What she should have said was "An ambulance and the police are on their way. Could you please make sure your father is deceased, not just unconscious?"
I am soooooo happy everyone all agrees that the dispatcher was THE WORST!!! To have him walk up to his dead father and view him and touch him when you can hear in his voice he didn’t want to view his father in that position and to talk over him and order him?!?! THE WORST!!!!
This man just came into his home to see his dying brother and his dead father and this dispatcher has the AUDACITY to speak to him this way on the phone. Jesus man I hope she's fired that's unacceptable
Despite what they've been trained to ask, most of the time those dispatchers should just shut up & listen to a caller who is speaking calmly & concisely, as they're likely to obtain more information that way! If the caller is hysterical, upset, or confused, then it does require a different approach as it's so crucial for them to collect the necessary info asap!
Exactly. Not sympathetic but demanding and abusive to caller. So caller traumatized gets this B that cannot understand/perceive or damn well ignores their trauma so runs roughshod over them barking orders that demeans the.. Heaven forbid they ask for clarification,
Came to the comments to rant about the dispatcher, and found only comments ranting about the dispatcher. So glad we're all on the same page. She should not be doing that job.
To be honest if I was in the same situation I would be speechless. I wouldn't be in the right state of mind to be sarcastic or snippy even though she was a absolute idiot.
My father is dead.. he's been beaten... 'was your father expected to pass away?' My brother is dying... my brother.. 'I don't need to know about your brother right now...'
@@ganlet20no fired.. there’s specific types of people who are good/can do that job… she ain’t one of them. She was too flustered, she was argumentative, no amount of training can fix that
im sure people who know her have seen the body cam from this case. if i knew her id make a point to tell her she sounds like an awful human when she speaks to people living through what are arguably the worst moments of their lives. i get those operators have a job to do, but they dont fight fires, they dont save lives, they literally have one job....speak to victims and other callers. i guess it could be argued politeness isnt in their job description, but its like saying kindergarten teacher doesnt technically need to be polite.....they just should
Lots of 911 dispatchers (operators) are futile and they have zero training dealing with emergencies. Some of them keep on asking you irrelevant questions which are very irritating...etc.
You’re telling me it’s okay for a dispatcher tell someone on the phone that their father is brutally murdered to step in that room and check up on him? That’s foul, especially her attitude.
Dang man, I wrote the exact same thing and then made a post about the sloppy way that this man was being treated by whatever psychiatric facility was monitoring him (if at all). Then I read down the comments list and see that pretty much everyone agrees that she should be fired, immediately. I hope to God she was. "I don't need to know any thing about your brother". Um, the emergency services NEED to know that shit b/c they are walking into a dangerous situation themselves.
Oh my gosh! That woman, who took the call, should be removed for retraining. She cut the son off mid-speech so many times. When a caller is trying to explain what's happening, and is in shock, her response was totally out of order.
dispatchers have a job to receive and relay information needed so first responders can better do their job. she needs to know the questions she is asking and only those questions. not only that but the way things are worded are so the caller who in situations like this are often in shock can snap out of it enough to provide what’s needed
@@surefiresteak0292 Guess what if she listened to what he was saying instead of interupting him 40 times, he would have let her know everything. Actually he did relay the fact his father is dead, and she asks "Is he breathing?". she wasted so much time. 100 percent not an acceptable response
@@surefiresteak0292upon the 2nd time asking he said “he’s deceased and been beaten in the head” and she continued to ask questions he’s already answered. that lady sucks at her job. if my brother was laying in a pool of his own blood confessing to a murder you want ME to go into the scene of a murder and find out for myself?!? terrible. TERRIBLE job by that lady.
The worst fact of the matter in terms of the 911 call is that the dispatcher had no concern for the safety of Foy. I've worked on ambulances and in field hospitals. Anytime there is a suspected homicide, especially after the brother had just found him deceased with stab wounds, the scene should be treated as active and dangerous until cleared by police, as nobody at the time had known who had done it or whether that person was still in the home and dangerous. Telling someone to go into a room with a suspected murder victim and another injured male was incredibly negligent and could have caused this outcome to be monumentally worse. It is not worth the information of knowing the exact condition of the 2 injured males to risk the safety of the 911 caller., A full 911 code (full lights and sirens) for both of the males should've been dispatched regardless and Foy should've been told to wait outside of the home, especially since he relayed that he had already visualized the injuries and that there was no aid he could have rendered.
If dispatcher would shut up for a second she’d have heard him say his dad was murdered about five times in a row prior to asking him if he was expected to die. Holy cow. Quit interrupting the man
Despite how unprofessional the dispatcher was, I am in awe on how the brother was able to compose himself and give concise and well spoken details on such a traumatic scene, 99% of other people would be hysterical.
Well i’m one of those people who don’t have a reaction in extreme situations because my mind is not processing right away how horrible it is. It’s like i feel like i’m watching a movie or something not real. This is how i am at funerals. Like it doesn’t process that the person the funeral is for is actually deceased. And if it’s open casket, my brain processes what i see as the person is sleeping and not that they are deceased. It takes my brain to finally click hrs or even days later of what i just witnessed. I also tend to try and stay calm because if i get too worked up, i would nearly pass out from my heart racing too fast and would have trouble catching my breath.
I'm glad everyone else in the comments agrees this dispatcher is both a horrible person and terrible at her job. She doesn't listen to a word he's saying.
Normally with a bad dispatcher there's always quite a few people still defending them, this time I've only seen one, copy and pasting the same comment on each thread.
I feel bad for the 911 operator, because she's probably just low IQ and incompetent like all cops and government employees... and now she's going to see this video and read the comments about how everyone hates her.
If the 911 operator would shut up and listen to the caller, she might grasp what he is saying!! Instead she is rude and speaking over the caller. Poor man, walks into a nightmare where his mentally unstable brother has murdered his father and then has to deal with the ridiculous side of government. What a shame!!!
There's a lot of hate on the dispatcher but its wild to me. She has to know rather or not she needs to INSTRUCT FOY to start life saving measures. Dispatches sometimes have to basically teach people over the phone to do CPR. She needs to know if it's one of those moments. He's distraut and that sucks and the situation sucks but saving the life of the individual is her priority, not making sure Foy is comfy in a blanky cause of a bad situation. All of you calling for her to be fired are ignorant and wrong and have never dealt with dispatch/law enforcement/first responder a day in your life. She did good. You may call her cold and heartless but if there's a chance of saving the father she needs to make sure, she can't sit there and say "oh no Foy lets have a cry together, don't go into you dads room" when there MAY BE a chance he could be saved and she could instruct Foy to save him and save a life. Think a little bit before you make these comments because I'm just seeing a ton of hate comments on the dispatcher and they're all wrong. Seeing your dad dead may be traumatising but just because someone else (Foy's brother) is saying he's dead doesn't prove he is. And to the comments about her not worrying about the brother, she ALREADY is getting medical in route and can hear the brother talking, he's not the priority, the dad was who she had to be sure couldn't be saved. Kudos to you ma'am you did an excellent job and it's upsetting that so many clueless people are hating you in comments on the video here. Hope you read this. To those of you commenting how meany weeinie the dispatcher is and GRRR you're angry, think about these sort've scenario's before you comment because she was absolutely spot on. Excellent work.
@@Carbon_Onedude she literally didn’t let him talk at all how tf is she supposed to know what to send if she won’t let him explain the situation. he tried telling her multiple times he got beaten on the head and he could never utter the words out before she cuts him off if u don’t think that’s an asshole/dumb move on her end then you’re probs the type that would do the same instead of letting someone explain
@@user-mt9qr4tc3u You have to understand, she needs to know how many/whose wounded and if anyone is a threat, what sort've medical is needed and if she needs to direct the dude on how to do CPR, just because he says he's dead doesn't mean he's dead. Often times we arrive on dead bodies and unless they've been sitting there for a long time, are decapated etc, we let medical personnel declare them dead. Officers are already on the way while she's still talking to him. He can explain the entire situation to her in detail, but it would just cause him to have to explain it AGAIN to Officers/Detectives which would just be worse for him. She just needs the perinent stuff she's not an investigator by any means and doesn't need the little details just the main ones to let the Officers know what they're going into. Her tone for sure could've been better and she could've been more empathetic but there's a lot of people commenting who haven't been in this line of work who're commenting about things and are incorrect, and telling me I'm incorrect because of this and that when I'm in this line of work. (LEO not dispatch)
She was definitely a crap of an operator, no doubt, but the brother just told her his brother was laying in the kitchen and that he thought he was gonna die. He didn’t say his brother was stabbed laying in a pool of blood. But if he did say that she probably wouldn’t have heard him anyway.
@pyrettablaze0414 If she didn't interrupt him constantly and also say, " I dont want to hear about your brother right now," she would've realized he was injured too
Until they are confirmed dead, it is not considered a crime scene. She's telling him to go in there to verify whether or not there is actually a chance at saving his life. You can't confirm death from outside a closed bedroom door ten plus feet away. The priority at that point is the potential to save a life, not the preservation of a crime scene
can we get an update on this dispatchers employment status… as someone who works healthcare my jaw dropped. i dont understand why people like this choose to work in a career when they lack so much basic empathy.
im SO glad we're all in agreement about that awful dispatcher! i literally flew down here to the comments to see if anyone else was as pissed of as i was!
@@malloryblevins2175no BASIC listening skills! She just kept talking over him. He’d already given her any & all information she needed, if she’d only have actually LISTENED.🤢😵💫🤦🏻♀️
When they ruled that he’d had a psychological episode when he did it & so he didn’t know his actions were wrong, as I’m looking in his eyes, I started bawling😭. This poor man! This poor family! I can’t imagine that kind of pain. I’m so terribly sorry for what happened to all of them. May Donald rest in peace.🌻
@@RayaneAbou-bx4pm no, the entire discussion with this dispatcher shows she doesn't give a sh*t about anything, no empathy and not any attempt to understand what's happening, she's clearly not made for the job 😡
Is it a requirement that 911 operators be as awful and rude as possible? In fact, I don’t think I’ve ever really heard one where they aren’t. He literally got cut off when he was trying to tell her that he’s dead and he’s been beaten in the head. Maybe the snotty 911 operators need to be retrained
I've had 911 dispatchers hang up on me before and then since I live in an area that defunded the police, had to wait another 12 minutes on hold for another dispatcher to answer before I decided to drive myself to the hospital. The government should screen the calls to make sure dispatchers aren't being terrible. It could mean life or death in a lot of situations.
She wasn't rude at all. You're just too fragile and sensitive. Their job isn't to be polite. It's to gather as much information as possible by asking direct questions. Lots of people are very emotional when they call 911 so they might not be as able to focus and follow directions. Speaking clearly and directly is the way to go. If it means possibly saving someone's life, then your feelings be damned.
ya there real shit head'z i call them in a good area they say " well be there " and nothing now im in a bit of hood they show up now and then but still crazy
What a horribly insensitive 911 operator. Not only was she constantly abrasive for no reason as Foy was as calm as one could be in this situation, she had no reason to send him in to see his dead father when he already had reasonnto ask for police to come as his brother was bleeding out on the floor.
I am a 911 dispatcher. This behavior of this dispatcher is unacceptable and needs retraining or to be let go. Had the operator listened he states his brother stated he is dying and is wounded. This dispatcher needs to do more listening rather than just cutting in and assuming she should have listened then followed up with further questioning.
@@KiiiyoshiiiShe wasnt going to send an ambulance unless she personally got exactly what she wanted to hear. He gave her concrete information already and should’ve been better at her job instead of just acting like a grocery bagger that hates her job.
I went straight to the comments to see if I was the only one who was like “ oh my God” when the dispatcher kept interrupting the caller with valuable information.😮
There's a lot of hate on the dispatcher but its wild to me. She has to know rather or not she needs to INSTRUCT FOY to start life saving measures. Dispatches sometimes have to basically teach people over the phone to do CPR. She needs to know if it's one of those moments. He's distraut and that sucks and the situation sucks but saving the life of the individual is her priority, not making sure Foy is comfy in a blanky cause of a bad situation. All of you calling for her to be fired are ignorant and wrong and have never dealt with dispatch/law enforcement/first responder a day in your life. She did good. You may call her cold and heartless but if there's a chance of saving the father she needs to make sure, she can't sit there and say "oh no Foy lets have a cry together, don't go into you dads room" when there MAY BE a chance he could be saved and she could instruct Foy to save him and save a life. Think a little bit before you make these comments because I'm just seeing a ton of hate comments on the dispatcher and they're all wrong. Seeing your dad dead may be traumatising but just because someone else (Foy's brother) is saying he's dead doesn't prove he is. And to the comments about her not worrying about the brother, she ALREADY is getting medical in route and can hear the brother talking, he's not the priority, the dad was who she had to be sure couldn't be saved. Kudos to you ma'am you did an excellent job and it's upsetting that so many clueless people are hating you in comments on the video here. Hope you read this. To those of you commenting how meany weeinie the dispatcher is and GRRR you're angry, think about these sort've scenario's before you comment because she was absolutely spot on. Excellent work.
@@Carbon_One”excellent work” you’re dumber than she is? he told her his father was beaten in the head and he suspects his brother did it and she followed up with “was he expected to die?” go touch some grass.
@@Carbon_One has nothing to do with how "mean" she was, you twit. She didn't listen and she was TERRIBLE at her job in about 25 other way, none of which have anything to do with being mean. If saving the life pf any individual was her priority, she wouldn't have said she didn't care about the brother. She would have gotten pertinent information about him and instructed the caller on how to perform any lifesaving measures for him if necessary. For you to defend her means you either a.) have a room temperature IQ, b.) you know her, or c.) you are her. Whatever the case may be, you're wrong and the hundreds of people commenting that she needed to be fired are 100% correct.
@@Carbon_One also, it's sort OF, not sort've, you dolt. the apostrophe ve stands for "HAVE". Like should HAVE, would HAVE, could HAVE = should've, would've could've. You're an Id!ot. Usually dumbos write should of, when they mean should've. You are literally the first person I have EVER seen who wrote the apostrophe ve when you actually should have written the word "OF". If you're going to attempt to school people in the comment section and call us clueless, then perhaps you should have a better grasp of simple writing skills. I forgave your misspelling of the word distraught, that's a tough one for you room temperature IQ folk, I get it. But "sort've"???🤣 I just can't with that one.
This 911 operator is absolutely terrible. No listening skills or patience. How awful. "I don't need to her about your brother right now." Oh, really? Because I think you do.
My guess from my own personal life. Siblings want him committed and don't that danger in their own home. But parent/dad of course loves his son too much and doesn't want to commit him and let's him stay with him. A lot of people that are quick to blame the other children don't realise that we can't force our parents to do whatever we want. And it's not reasonable to expect us to put ourselves and more importantly our family ( especially children ) in danger.
@@Beyondarmoniayep. I’m betting you are right! I’m 54 and my husband of 35 years is 10 years older than me… he’s the baby of 5… his older brother is my mothers age in fact…. My husbands middle brother is whom I will be writing this about, he’s 67. My husbands middle brother has always been mentally unstable, truly mentally ill (his whole life) but my mother in law (whom recently passed away at age 93) favored my husbands middle brother and the siblings were powerless against that. When in grade school, my husbands middle brother would pull out patches of his own hair… like actually pull out clumps of his hair…he would also bully and physically hurt his siblings (he once threw my husband down the stairs when he was holding his nephew, whom was a baby) and each and every time…. He was favored by my mother in law… For a time he was married and then divorced after 7 years (because of his undiagnosed mental illness) they had 2 children. He somehow got custody of their son, my ex sister in law got custody of their daughter… so they split the kids up. She ended up moving out of state, it was a terrible disaster for their son, whom she literally abandoned. So now my mentally unstable brother in law was raising his son alone. I never saw any real signs of neglect or abuse, so there was nothing any of us could call on… but I know my brother in law was a terrible parent. He fed his son fast food for every. Single meal… his whole childhood…all fast food. He let him stay home “sick” instead of going to school… it just went on and on… again… nothing anyone could really call CPS on, but you knew he was being a terrible parent. So when my nephew was 15 their house ended up burning down (my brother in law had a portable heater that he left plugged into an extension cord, and it overheated) … he fixed up the house with the insurance money and then sold the place… he then moved into my mother in laws house. Why he didn’t get his own place, I will never know… And while I can’t prove it…. But I’m 95% positive he beat my mother in law up.. she swore she fell, but I’m telling you, she looked like she had been in an actual boxing match. She swears up and down, she fell…she was 89 when that happened. So when my mother in law passed away, my brother in law had no where to go. He can’t come here, because he’s threatened to harm me and my husband before, multiple times …he bounced around from family member to family member and finally was able to qualify for his own apartment. So that’s where we are at now. It’s a mess… But I wonder if a similar situation was happening with this tragic story too…
@@Beyondarmonia We went through a similar situation with a sibling that was schizophrenic. And our parents let him live with them until they passed away in their mid 80's. But he had never done anything physically violent, he would just yell a lot. But their tempers are unpredictable.
This dispatcher needs to be fired immediately idc if she was having a bad day or anything this man just said his dad was dead and she’s giving him attitude and for what?
Wow. I was a dispatcher. You NEVER talk to someone like this. EVER. Dispatchers talk to people on what is usually one of the worst days of their lives. This is NOT acceptable.
I really don't want to go to bed this angry. That woman is useless, rude, unprofessional, and I would have hung up and called back, hoping I'd get someone with a brain and kind heart.
because, people abandon their elderly and they also abandon their mentally unwell. All of his family probably have their "own lives." So, the lone father is left with the lone mentally unwell person with no support from actual professionals. This is common in the united states where healthcare is often too expensive to do anything.
She tried to cut him off about the brother and it was actually a crucial piece of information for the police to know what to expect when they got there. Moronic inpatient dispatcher, should be fired
Years ago when I used to live in Colorado, I gone to check on a friend who didn't show up for work for 2 days. I found him lying deceased on the kitchen floor. I called them to report his passing from the front porch. That operator told me to go back inside to check if he was breathing. I told her I'm not going back inside because I know for a fact he is dead. She pop off in a angry tone that I'm not a doctor so I have to check so she would know who to seen. I blew up on her and told her after doing my first tour in Vietnam doing body bag duties I know what I was talking about, and also told her that she should of already sent the police already instead of trying to guess who to send. Later after I filed a complaint to the city, they fired her and demoted the supervisor. And retain the whole crew. It's hard to believe that their is 911 call centers that still don't traine their dispatcher correctly.
good for you. these clowns need to get checked when someone who has real experience is trying to relay vital information. back in 2018, i had a brutal miscarriage and i called 911 to get an ambulance because i was bleeding too severely to drive to the hospital. my dad walked by and started mouthing off, the operator heard me call him an a*hole and said "this sounds like a domestic dispute, i'm going to send the police" and i told her "NO, SEND EMS. I'M BLEEDING OUT". she didn't listen, 2 male cops showed up, and i yelled at them to get EMS. they were baffled and called for the medics. it took forever. i was so mad. the incompetence of these people is astounding.
That part isn’t her fault. In certain states operators are obliged to ask if the victim is conscious and breathing. It’s part of the protocol. My company also has certain protocols that I don’t agree with. But no matter how stupid you may think they are, as an employee you must follow them if you want to keep the job. That’s the way it is.
Immediately ran to the comments about 10 seconds into the discussion with the dispatcher to make sure I wasn’t off on thinking she was absolutely awful in handling this situation.
Googled this case multiple ways to try and find out if anything happened to the dispatcher. Nothing came up, so I'm assuming she was not reprimanded or retrained. Absolutely vile attitude.
Well, we could all call the department where she works and complain. Make sure that we let them know that we don't think that she deserves to have that job.
@@nanananananananana00 She’s a public employee…her personnel file can be FOIA’d. I’d love to see how many complaints she racked up…I’m tempted to call and complain on her this very minute. What a nasty woman.
@@nanananananananana00 Then why is the news full of stories of dispatchers getting fired for bad attitudes? You know how many unrelated stories just like this one came up when I googled it?
Please do, dispatchers are sometimes the last person a potential victim gets to talk to. I'm so tired of them not doing their job. She needs to be fired.
officers need to know if they’re responding to a situation involving a possible mental health issue, it can completely change how the situation is handled. can’t believe the audacity of this dispatcher
She needs to be fired. The way she handled someone who just discovered their deceased father was disgusting. "Is he alive?" "No, he's dead" "okay, is he breathing?" Like what?? Get her off the line.
Jesus, did he call the DMV by mistake? That dispatcher is a lot of four letter words in one sentence. Hope she watches this, reads these comments and turns her life around.
She’s not even listening to what he’s saying . Poor man
I would have lost my patience with her. 🤯
Oh, my God. She's completely dense. If Foy said, more than once, that his Father is NOT breathing and cold to the touch, then how is he still alive? *facepalms*
@@JadenYukifan28exactly he literally told her he was cold and beaten on the head and her next question was is he breathing. I probably would’ve blew my top cause maam I just told you 3 times he’s deceased. 🤦🏾♀️
@@chinaking918 Reminds me of another video I saw where this woman was falsely arrested for cursing while waiting for an Operator to get on the line after she called them for something, then she heads down to the Police Station where she got arrested for the aforementioned cursing. The calls are recorded even before they pick up.
@@JadenYukifan28 that’s wild. Whatever happened to freedom of speech? Smh
That Dispatcher needs to be laid off w/out pay pending further training. Absolutely unacceptable. 😒
Thinking the same thing
@@elz808 y i like dispatcher haha : )
Agreed she was rude. Wouldn't even listen to him and what he was saying. Trying to make him go in the room and drop his DNA all over the place. She didn't know what she was doing obviously most dispatchers say ok stay outta the room and go outside and wait. She didn't do her job!
Absolutely agree!
@@raeofsunshine369 ?
The reporting party deserves an apology from the dispatcher. Terrible job.
If dispatchers are anything like the police in my town, they don't apologize even if they're wrong. Cops here even made a statement saying they will not apologize, ever. Pretty scummy
@@mrbeefy604
They all say that because it’s about liability. If they ever apologize, that opens themselves up to a lawsuit.
They need better training
He should get compensation
I agree the operator was rude
"I don't care about your brother right now" thats absolutely outrageous
💯
I’ve worked as a 911 dispatcher for over 9 years and I can honestly say this dispatcher should not be doing this job. WOW just speechless!
I have been a firefighter/medic for 20 years and I 100% agree with you. She totally disregarded Foy when trying to explain that his brother was seriously injured and has a mental illness.
Thank you for the job you do!
Well that was not a helpful comment was it?! From your 9 years of experience tell us what mistakes this dispatcher made?
@@Varun-ss6ch idk maybe when he said his dad was cold and beaten in the head she goes "is he breathing" or the fact she just wasn't listening to anything he was saying?
@@Varun-ss6ch If you can't recognize the mistakes and incompetence, I doubt that I will be to explain it to you.
"Ok sir. He's deceased but is he breathing?" imagine finding your father dead and brother dying and then having to deal with that monster.
😢😢😢😢😢😢😢😢😢😢😢😢😢
She is missing her heart and her manners.
She was awful. How can someone be so heartless.
She's a sociopath @@dizzymindy6024
She was as traumatizing as the scene. The invalidation & lack of professionalism is OFF THE CHARTS!
As a retired paramedic this dispatcher breached her obligation and needs reprimanded and fired. If the man would have died she should have been arrested and charged. Totally unacceptable. There is no room for error in EMS!
Thank you for responding. Because I was like you don’t care 😮about the brother what if he dies🤦♀️? Not to mention she sounds like a total witch with a B!!!!
where did u work?
@@jillianamoroso8877key word retired
@@jillianamoroso8877 What an odd question. Are you the operator?
@@T_K_O_she probably is 😅
Dispatcher doesn’t even know there’s someone fighting for their life cuz she keeps interrupting him trying to mention his brother. Lol
This dispatcher needs to be fired immediately, “I don’t need to hear about your brother” even though the brother is bleeding on the floor and is probably who killed the father. This is pitiful and she should be fired and sued
Yeah, I’m a doctor and I’m absolutely baffled that she kept focusing on his dead father instead of putting pressure on his brother’s actively bleeding wound.
She refused to listen to that part from the beginning. Shameful bitca.
Yea and shes also so patronizing on top of being incompetent
She sounds just like my manager at work who is a total B-yatch
@@cassie1790LOL you're a doctor and didn't pick up that it wasn't actively bleeding? Also would you take a member of the public's word about someone being dead? Hope whoever insures you makes you do an IQ test soon...
If you're the dispatcher reading this, you're bad at your job. Just quit.
She didnt get fired
@@Danzo1212we need to start a petition or something to make sure she does. How ridiculous
@@chiarakovar3199 If you start it i will sign it😁
@@Danzo1212 That’s DISGUSTING! She has absolutely ZERO capabilities to do that job!
@@kimmieh8419 i signed the petition now so hopefully she will get fired ma'am
The dispatcher really didn't listen, she didn't even realize the fact that the brother was bleeding out. She was not doing her job of listening and helping, she Interrupted and failed to recognize the situation correctly.
"He's dead. He's been beaten." "OK was your father expected to pass away?"
If she was “doing her job” and “listening” the phone call could of taken 1/4 of the time and saved the caller from an extra dose of trauma. She is completely negligent and erratic. I pray to god I never have to speak to someone like this in such a nightmare situation
There's a lot of hate on the dispatcher but its wild to me. She has to know rather or not she needs to INSTRUCT FOY to start life saving measures. Dispatches sometimes have to basically teach people over the phone to do CPR. She needs to know if it's one of those moments. He's distraut and that sucks and the situation sucks but saving the life of the individual is her priority, not making sure Foy is comfy in a blanky cause of a bad situation. All of you calling for her to be fired are ignorant and wrong and have never dealt with dispatch/law enforcement/first responder a day in your life. She did good. You may call her cold and heartless but if there's a chance of saving the father she needs to make sure, she can't sit there and say "oh no Foy lets have a cry together, don't go into you dads room" when there MAY BE a chance he could be saved and she could instruct Foy to save him and save a life. Think a little bit before you make these comments because I'm just seeing a ton of hate comments on the dispatcher and they're all wrong. Seeing your dad dead may be traumatising but just because someone else (Foy's brother) is saying he's dead doesn't prove he is. And to the comments about her not worrying about the brother, she ALREADY is getting medical in route and can hear the brother talking, he's not the priority, the dad was who she had to be sure couldn't be saved. Kudos to you ma'am you did an excellent job and it's upsetting that so many clueless people are hating you in comments on the video here. Hope you read this. To those of you commenting how meany weeinie the dispatcher is and GRRR you're angry, think about these sort've scenario's before you comment because she was absolutely spot on. Excellent work.
@@Carbon_One No one asked and nobody is reading your diarrhea that you've copied and pasted everywhere.
@@Carbon_OneStop making excuses for her. She completely ignored that the brother was still alive and needed help! She said "I don't need to talk about your brother right now!" She went on and on about a dead person, and failed to get immediate medical help for a live person. She was terrible.
Can we find the dispatcher and get her fired because holy, she does NOT need to be doing that type of work.
,"Is he breathing?"
"No, he's dead"
"Go look at him- is he breathing?"
"I have looked and touched him, he is dead."
"But is he breathing?"
🙄
😂
Easily one of the worst call takers I've ever heard
@@blacksmoke3113SUCH A HORRIBLE DISGUSTING… 911 operator!!
It's crazy that she forced him to go and look and check. That's traumatizing. I didn't even see my pops after he passed from big C because I didn't want to remember him that way.
If you need to take meds to not butcher your family. Maybe this life is not for you.
That 911 operator was an unfeeling cold hearted person who doesn’t need to be dealing with people who are dealing with trauma.
There's a lot of hate on the dispatcher but its wild to me. She has to know rather or not she needs to INSTRUCT FOY to start life saving measures. Dispatches sometimes have to basically teach people over the phone to do CPR. She needs to know if it's one of those moments. He's distraut and that sucks and the situation sucks but saving the life of the individual is her priority, not making sure Foy is comfy in a blanky cause of a bad situation. All of you calling for her to be fired are ignorant and wrong and have never dealt with dispatch/law enforcement/first responder a day in your life. She did good. You may call her cold and heartless but if there's a chance of saving the father she needs to make sure, she can't sit there and say "oh no Foy lets have a cry together, don't go into you dads room" when there MAY BE a chance he could be saved and she could instruct Foy to save him and save a life. Think a little bit before you make these comments because I'm just seeing a ton of hate comments on the dispatcher and they're all wrong. Seeing your dad dead may be traumatising but just because someone else (Foy's brother) is saying he's dead doesn't prove he is. And to the comments about her not worrying about the brother, she ALREADY is getting medical in route and can hear the brother talking, he's not the priority, the dad was who she had to be sure couldn't be saved. Kudos to you ma'am you did an excellent job and it's upsetting that so many clueless people are hating you in comments on the video here. Hope you read this. To those of you commenting how meany weeinie the dispatcher is and GRRR you're angry, think about these sort've scenario's before you comment because she was absolutely spot on. Excellent work.
@@Carbon_One nice bait bro. hopefully when you are bleeding out in a life threatening situation you get a dispatcher just like the brother had.
@@rosesapling72 Way to make a comment to show what a truely worthless human being you are. Who'd wish someone to be bleeding out, pretty immature and sh*tty of you if you ask me. Sorry you don't know how dispatching works. Hopefully you grow up sooner than later.
@@rosesapling72 dude its not bait, as a call handler myself, i have been told that a person is dead but when they checked we could save them, just saying they are dead, i need to know why you think that, ill flip it back on you.
say you are injured badly and barley breathing - you could be saved but someone doesnt want to check, so they just say your dead, wouldnt you want the call handler at least see if there is something they could do ?
@@Carbon_One my thing is, is that she wasn't listening. Even if his dad was only injured there are 2 people injured and she didn't even ask about the brother, just said she doesn't need to hear about it which I think means she was so focused on the dad that she didn't even hear him say his brother has a knife in him.
“Was your father expected to pass away?” The lunacy and lack of empathy from the dispatcher is disgusting.
It was strange.
Especially after being told " his head has been beaten". But the dispatcher didn't want to listen and didn't even hear that part.
They're trying to check boxes because that's what they're trained to do/required to do to achieve certification as telecommunicators.
Bizarre!!!
@jonathanbaird8109 nope she is evil and continuous lines of her family should have bad luck
We should all come together to call this local non emergency number to file a complaint of that dispatcher. She absolutely should not be one.
There absolutely needs to be a compassion training as well as quarterly burnout psych checks to see if they’re able to do their job.
Not even compassion just listen he told her 12 different ways that he is dead. Then did care about the brother who was injured.
Yes that’s my exact thoughts! Wonder how we could file a complaint? She really was horrible , traumatized the guy further.
I’m in ! Where do I make a complain about her !!?
Dispatcher isn’t qualified to wear a McDonalds headset let alone a 911 one
😂
Exactly my thoughts! I thought she'd likely been fired from McDonald's
Hahaha good one
good one lol
That’s funny and true
"Hi my dad was beaten to death by my brother."
911 Dispatcher: "I don't need to know about your brother right now, was your dad expected to pass away?" 🥴🥴
Seriously it pissed me off
@@Hashslingingslasherrrrrr I don't know how he didn't start screaming at her tbh. I would have probably lost it.
Well that is out of order but the original order is still stupid
@@ashesr7I definitely would have !
For real! Kept cutting him off acting like what he was saying was irrelevant. If she had just listened, she wouldn’t even have to ask
The dispatcher literally prevented the brother from giving her all of the critical information by stopping him mid sentence or ignoring what he was teller her while asking meaningless questions. Unbelievable!
I agree. But at the same time. If the dad was still breathing and clinging to life. She has to know for sure so he can provide CPR. We all already know what happened. The dispatcher did not know anything. Her job is to make sure anyone that could be saved is. Yes she was rude. But she already knows the first person bleeding is alive. She has to make sure the victim is for sure dead. Before getting caught up up listening to anything else.
@@jacalynmartin2653na should have listened to what the caller was trying to tell her about the brother. With knowing that they both think the dad is dead and the brother having a stab wound in the heart it would have been perfectly acceptable to write off the dad as a lost cause and focus on the brother to make sure he doesn’t die. She’s lucky he’s alive as had the brother died from blood loss because she was too interested in the stiff she would have failed completely.
His head was best in with a mellet. He was cold and dead. That is all the info she needed. Some people know if someone is dead. So after he says he is dead. She should have shut up
The man was not hysterical. He could answer questions. And she wouldn't let him speak. @@jacalynmartin2653
@@jacalynmartin2653She doesn't even know her job let alone care enough to ask him to do CPR. What she should have said was "An ambulance and the police are on their way. Could you please make sure your father is deceased, not just unconscious?"
Yeah... but we all needed to know... Is the deceased man breathing?
I am soooooo happy everyone all agrees that the dispatcher was THE WORST!!! To have him walk up to his dead father and view him and touch him when you can hear in his voice he didn’t want to view his father in that position and to talk over him and order him?!?! THE WORST!!!!
This man just came into his home to see his dying brother and his dead father and this dispatcher has the AUDACITY to speak to him this way on the phone. Jesus man I hope she's fired that's unacceptable
Despite what they've been trained to ask, most of the time those dispatchers should just shut up & listen to a caller who is speaking calmly & concisely, as they're likely to obtain more information that way!
If the caller is hysterical, upset, or confused, then it does require a different approach as it's so crucial for them to collect the necessary info asap!
Some people say she was fired, but I haven't seen anything to confirm that.
@@deucedeuce1572someone also said that she for sure wasn't fired. So who knows 🤷🏼♀️
poor Foy. I can't even imagine the trauma of walking into that scene, and then being spoken down to like a misbehaving child by the dispatcher.
The Minnesotan accent and demeanor certainly masks it, but it's there.
She didn’t even listen to the fact that there was another wounded person there! 🤬
This 911 dispatcher is terrible. Rude, continually interrupting the caller and absolutely unprofessional. Fire her immediately!!!
Exactly. Not sympathetic but demanding and abusive to caller. So caller traumatized gets this B that cannot understand/perceive or damn well ignores their trauma so runs roughshod over them barking orders that demeans the.. Heaven forbid they ask for clarification,
Obviously doesn’t have a passion for it u should only do that if u have a passion for it she sounded annoyed
She was "listening", but she did not HEAR a word Foy was saying!! She needs a different job - she is not capable enough for this.
Came to the comments to rant about the dispatcher, and found only comments ranting about the dispatcher.
So glad we're all on the same page.
She should not be doing that job.
When the Dispatcher said "Is he breathing? Is he conscious yet?", I would have responded with "Are you in fact aware of how being dead works?"
😂
😂😂😂😂
To be honest if I was in the same situation I would be speechless. I wouldn't be in the right state of mind to be sarcastic or snippy even though she was a absolute idiot.
😂😂😂
I would've snap in that situation
My father is dead.. he's been beaten... 'was your father expected to pass away?'
My brother is dying... my brother.. 'I don't need to know about your brother right now...'
THIS!
Was your father expecting to be beaten to death by your brother? Just answer the question sir - I don't care about what your trying to tell me here!!
He's a murderer
The dispatcher needs to be fired! WTH!
Not fired but she needs a lot of training
@@ganlet20no fired.. there’s specific types of people who are good/can do that job… she ain’t one of them. She was too flustered, she was argumentative, no amount of training can fix that
im sure people who know her have seen the body cam from this case. if i knew her id make a point to tell her she sounds like an awful human when she speaks to people living through what are arguably the worst moments of their lives. i get those operators have a job to do, but they dont fight fires, they dont save lives, they literally have one job....speak to victims and other callers. i guess it could be argued politeness isnt in their job description, but its like saying kindergarten teacher doesnt technically need to be polite.....they just should
Lots of 911 dispatchers (operators) are futile and they have zero training dealing with emergencies. Some of them keep on asking you irrelevant questions which are very irritating...etc.
"theres blood everywhere, my father was beaten to death and my brother stabbed himself"
"sir i dont need to know your brothers life story"
😂
You’re telling me it’s okay for a dispatcher tell someone on the phone that their father is brutally murdered to step in that room and check up on him? That’s foul, especially her attitude.
This 911 dispatcher is an absolute failure. She should be fired immediately.
Do we know her name?
Dang man, I wrote the exact same thing and then made a post about the sloppy way that this man was being treated by whatever psychiatric facility was monitoring him (if at all). Then I read down the comments list and see that pretty much everyone agrees that she should be fired, immediately. I hope to God she was. "I don't need to know any thing about your brother". Um, the emergency services NEED to know that shit b/c they are walking into a dangerous situation themselves.
Oh my gosh! That woman, who took the call, should be removed for retraining. She cut the son off mid-speech so many times. When a caller is trying to explain what's happening, and is in shock, her response was totally out of order.
dispatchers have a job to receive and relay information needed so first responders can better do their job. she needs to know the questions she is asking and only those questions. not only that but the way things are worded are so the caller who in situations like this are often in shock can snap out of it enough to provide what’s needed
@@surefiresteak0292 Guess what if she listened to what he was saying instead of interupting him 40 times, he would have let her know everything. Actually he did relay the fact his father is dead, and she asks "Is he breathing?". she wasted so much time. 100 percent not an acceptable response
@@surefiresteak0292upon the 2nd time asking he said “he’s deceased and been beaten in the head” and she continued to ask questions he’s already answered. that lady sucks at her job. if my brother was laying in a pool of his own blood confessing to a murder you want ME to go into the scene of a murder and find out for myself?!? terrible. TERRIBLE job by that lady.
@@surefiresteak0292i dont think the brothers name was important.
Yeah but that wasn't the situation here though he was giving her the correct information she just wasn't f****** listening@@surefiresteak0292
The incompetence and utter lack of empathy of this dispatcher is a crime in itself. I hope she is fired.
fired, into the sun
So many people say she was fired, but I haven't seen any evidence. Just a bunch of people saying it and "confirming" it by repeating it.
The worst fact of the matter in terms of the 911 call is that the dispatcher had no concern for the safety of Foy. I've worked on ambulances and in field hospitals. Anytime there is a suspected homicide, especially after the brother had just found him deceased with stab wounds, the scene should be treated as active and dangerous until cleared by police, as nobody at the time had known who had done it or whether that person was still in the home and dangerous. Telling someone to go into a room with a suspected murder victim and another injured male was incredibly negligent and could have caused this outcome to be monumentally worse. It is not worth the information of knowing the exact condition of the 2 injured males to risk the safety of the 911 caller., A full 911 code (full lights and sirens) for both of the males should've been dispatched regardless and Foy should've been told to wait outside of the home, especially since he relayed that he had already visualized the injuries and that there was no aid he could have rendered.
How tragic. Not only did the brother kill the father, but the poor dispatcher was inflicted with a sudden deafness
& extreme rudeness
😂😂
Sudden stupidity. 😂
I’m sorry but that 911 woman was a callous cold hearted B…!!!
If dispatcher would shut up for a second she’d have heard him say his dad was murdered about five times in a row prior to asking him if he was expected to die. Holy cow. Quit interrupting the man
Despite how unprofessional the dispatcher was, I am in awe on how the brother was able to compose himself and give concise and well spoken details on such a traumatic scene, 99% of other people would be hysterical.
Some people shut down and dissociate in times of trauma
He's in state of shock
Well i’m one of those people who don’t have a reaction in extreme situations because my mind is not processing right away how horrible it is. It’s like i feel like i’m watching a movie or something not real. This is how i am at funerals. Like it doesn’t process that the person the funeral is for is actually deceased. And if it’s open casket, my brain processes what i see as the person is sleeping and not that they are deceased. It takes my brain to finally click hrs or even days later of what i just witnessed. I also tend to try and stay calm because if i get too worked up, i would nearly pass out from my heart racing too fast and would have trouble catching my breath.
The fact that the guy who murdered his dad isn't the worst person in this video says a lot about that woman
I'm glad everyone else in the comments agrees this dispatcher is both a horrible person and terrible at her job. She doesn't listen to a word he's saying.
Same, it’s so crazy how inconsiderate she was being. Def needs to be fired
Normally with a bad dispatcher there's always quite a few people still defending them, this time I've only seen one, copy and pasting the same comment on each thread.
It’s OK to give your opinion, even if no one agrees.
I feel bad for the 911 operator, because she's probably just low IQ and incompetent like all cops and government employees... and now she's going to see this video and read the comments about how everyone hates her.
If the 911 operator would shut up and listen to the caller, she might grasp what he is saying!! Instead she is rude and speaking over the caller. Poor man, walks into a nightmare where his mentally unstable brother has murdered his father and then has to deal with the ridiculous side of government. What a shame!!!
Very well said I agree 100% 😮
There's a lot of hate on the dispatcher but its wild to me. She has to know rather or not she needs to INSTRUCT FOY to start life saving measures. Dispatches sometimes have to basically teach people over the phone to do CPR. She needs to know if it's one of those moments. He's distraut and that sucks and the situation sucks but saving the life of the individual is her priority, not making sure Foy is comfy in a blanky cause of a bad situation. All of you calling for her to be fired are ignorant and wrong and have never dealt with dispatch/law enforcement/first responder a day in your life. She did good. You may call her cold and heartless but if there's a chance of saving the father she needs to make sure, she can't sit there and say "oh no Foy lets have a cry together, don't go into you dads room" when there MAY BE a chance he could be saved and she could instruct Foy to save him and save a life. Think a little bit before you make these comments because I'm just seeing a ton of hate comments on the dispatcher and they're all wrong. Seeing your dad dead may be traumatising but just because someone else (Foy's brother) is saying he's dead doesn't prove he is. And to the comments about her not worrying about the brother, she ALREADY is getting medical in route and can hear the brother talking, he's not the priority, the dad was who she had to be sure couldn't be saved. Kudos to you ma'am you did an excellent job and it's upsetting that so many clueless people are hating you in comments on the video here. Hope you read this. To those of you commenting how meany weeinie the dispatcher is and GRRR you're angry, think about these sort've scenario's before you comment because she was absolutely spot on. Excellent work.
@@Carbon_Onedude she literally didn’t let him talk at all how tf is she supposed to know what to send if she won’t let him explain the situation. he tried telling her multiple times he got beaten on the head and he could never utter the words out before she cuts him off if u don’t think that’s an asshole/dumb move on her end then you’re probs the type that would do the same instead of letting someone explain
@@user-mt9qr4tc3u You have to understand, she needs to know how many/whose wounded and if anyone is a threat, what sort've medical is needed and if she needs to direct the dude on how to do CPR, just because he says he's dead doesn't mean he's dead. Often times we arrive on dead bodies and unless they've been sitting there for a long time, are decapated etc, we let medical personnel declare them dead. Officers are already on the way while she's still talking to him. He can explain the entire situation to her in detail, but it would just cause him to have to explain it AGAIN to Officers/Detectives which would just be worse for him. She just needs the perinent stuff she's not an investigator by any means and doesn't need the little details just the main ones to let the Officers know what they're going into. Her tone for sure could've been better and she could've been more empathetic but there's a lot of people commenting who haven't been in this line of work who're commenting about things and are incorrect, and telling me I'm incorrect because of this and that when I'm in this line of work. (LEO not dispatch)
How Traumatizing to find that Devastating situation, and then get an Ignorant, Unprofessional, Cold-blooded 911 Operator!
Yea she’s was horrible
The dispatcher is almost as atrocious as your grammar.
Dispatcher: can you touch your dead father to check if he’s breathing?
Operator only sent ambulance for deceased. She didn't hear that there was also a stabbing victim. Actually said she didn't want to hear about brother.
She was definitely a crap of an operator, no doubt, but the brother just told her his brother was laying in the kitchen and that he thought he was gonna die. He didn’t say his brother was stabbed laying in a pool of blood. But if he did say that she probably wouldn’t have heard him anyway.
Yeah she was infuriating to listen to
She should have charges pressed against her for that.
@pyrettablaze0414 If she didn't interrupt him constantly and also say, " I dont want to hear about your brother right now," she would've realized he was injured too
Well she wouldn't shut up long enough to let him talk. She couldn't hear the sound of him over her own stinking condescending mouth.
If a 911 operator told me to go into a crime scene. I would not. This puts me in a vulnerable position.
She should know that. If she is asking the guy to go traipsing all over the crime scene, it will become contaminated and compromised.
Until they are confirmed dead, it is not considered a crime scene. She's telling him to go in there to verify whether or not there is actually a chance at saving his life. You can't confirm death from outside a closed bedroom door ten plus feet away. The priority at that point is the potential to save a life, not the preservation of a crime scene
For real. In many different ways too.
And to touch the body? Bruhhhh☠️☠️ entrapment af
can we get an update on this dispatchers employment status… as someone who works healthcare my jaw dropped. i dont understand why people like this choose to work in a career when they lack so much basic empathy.
Probably got a promotion and told she done a great job..
That 911 dispatcher needs to be fired
im SO glad we're all in agreement about that awful dispatcher! i literally flew down here to the comments to see if anyone else was as pissed of as i was!
The dispatcher should work for a collection agency. She has no place as a 911 dispatcher.
😂😂😂😂😂😂😂😂😂😂😂
Deadass 😭
I 100% agree this dispatcher should be fired she has no empathy or anything
@@malloryblevins2175no BASIC listening skills! She just kept talking over him.
He’d already given her any & all information she needed, if she’d only have actually LISTENED.🤢😵💫🤦🏻♀️
I think you NAILED it! It’s like she was on the job at a collection agency for 30 years and JUST got a nice position down at the local 911.
The dispatch “Was he expecting to die!?” yeah because he was expected to get beaten to death .
We all expect to die.
Exactly!
@@camillegorski8094 r/iam14andthisisdeep
I came her to comment this. What an incompetent pos
We are all gonna die one day
When they ruled that he’d had a psychological episode when he did it & so he didn’t know his actions were wrong, as I’m looking in his eyes, I started bawling😭. This poor man! This poor family! I can’t imagine that kind of pain. I’m so terribly sorry for what happened to all of them. May Donald rest in peace.🌻
I hope this dispatcher sees this video and knows how many of us think she deserves to lose her job. Unacceptable. Get her out.
if you dont like it then you go work at a call centre
I hope her BOSS sees this and fires her
@@crochetedbycrowshade4580 brother if it’s online then her boss has already seeen it
Foy: “He’s deceased”
911 operator: “Is he breathing?”
@@T3SS3R4ACT you could have told me that this was a skit and I probably would have believed it. The fuq is this call?!
Maybe she asked to make sure Foy did not wrongfully say he's dead?
@@RayaneAbou-bx4pm no, the entire discussion with this dispatcher shows she doesn't give a sh*t about anything, no empathy and not any attempt to understand what's happening, she's clearly not made for the job 😡
She needs to find a new job
@@coreyw5563 absolutely.
Is it a requirement that 911 operators be as awful and rude as possible? In fact, I don’t think I’ve ever really heard one where they aren’t. He literally got cut off when he was trying to tell her that he’s dead and he’s been beaten in the head. Maybe the snotty 911 operators need to be retrained
I've had 911 dispatchers hang up on me before and then since I live in an area that defunded the police, had to wait another 12 minutes on hold for another dispatcher to answer before I decided to drive myself to the hospital. The government should screen the calls to make sure dispatchers aren't being terrible. It could mean life or death in a lot of situations.
She wasn't rude at all. You're just too fragile and sensitive. Their job isn't to be polite. It's to gather as much information as possible by asking direct questions. Lots of people are very emotional when they call 911 so they might not be as able to focus and follow directions. Speaking clearly and directly is the way to go. If it means possibly saving someone's life, then your feelings be damned.
ya there real shit head'z i call them in a good area they say " well be there " and nothing now im in a bit of hood they show up now and then but still crazy
@@FRISKY_MANDINGObro she was blatantly not listening, she didn’t listen about the brother at all. Who was in a lot worse condition than the dead dad.
@@FRISKY_MANDINGO lmao get a grip dude
What a horribly insensitive 911 operator. Not only was she constantly abrasive for no reason as Foy was as calm as one could be in this situation, she had no reason to send him in to see his dead father when he already had reasonnto ask for police to come as his brother was bleeding out on the floor.
911 woman needs fired very unprofessional she was downright horrible
I am a 911 dispatcher. This behavior of this dispatcher is unacceptable and needs retraining or to be let go. Had the operator listened he states his brother stated he is dying and is wounded. This dispatcher needs to do more listening rather than just cutting in and assuming she should have listened then followed up with further questioning.
It’s good to at least hear from another dispatcher that this shit is unacceptable.
That dispatcher needs to lose her job. Can't believe how rude she is ....
Literally making me mad keep cutting him while talking
I hope Hennepin county did internal investigation on 911 dispatcher
I’m delighted to discover that I’m not the only one who shared my disdain for the dispatcher’s behavior.
All I heard from the dispatcher was “Please disturb the crime scene.”
Right?
@@Kiiiyoshiii but I watch reality TV…
@@KiiiyoshiiiShe wasnt going to send an ambulance unless she personally got exactly what she wanted to hear. He gave her concrete information already and should’ve been better at her job instead of just acting like a grocery bagger that hates her job.
I went straight to the comments to see if I was the only one who was like “ oh my God” when the dispatcher kept interrupting the caller with valuable information.😮
Me too
I'm so glad everyone else is as infuriated as we are! Lol
Me three
Me four!
Me five
That is easily the worst dispatcher I have ever heard on this channel, and any other channel for that matter.
This is the worst 911 dispatcher I’ve have heard in my life. He told her multiple times his name. Someone fire her please 🙏🏾
There's a lot of hate on the dispatcher but its wild to me. She has to know rather or not she needs to INSTRUCT FOY to start life saving measures. Dispatches sometimes have to basically teach people over the phone to do CPR. She needs to know if it's one of those moments. He's distraut and that sucks and the situation sucks but saving the life of the individual is her priority, not making sure Foy is comfy in a blanky cause of a bad situation. All of you calling for her to be fired are ignorant and wrong and have never dealt with dispatch/law enforcement/first responder a day in your life. She did good. You may call her cold and heartless but if there's a chance of saving the father she needs to make sure, she can't sit there and say "oh no Foy lets have a cry together, don't go into you dads room" when there MAY BE a chance he could be saved and she could instruct Foy to save him and save a life. Think a little bit before you make these comments because I'm just seeing a ton of hate comments on the dispatcher and they're all wrong. Seeing your dad dead may be traumatising but just because someone else (Foy's brother) is saying he's dead doesn't prove he is. And to the comments about her not worrying about the brother, she ALREADY is getting medical in route and can hear the brother talking, he's not the priority, the dad was who she had to be sure couldn't be saved. Kudos to you ma'am you did an excellent job and it's upsetting that so many clueless people are hating you in comments on the video here. Hope you read this. To those of you commenting how meany weeinie the dispatcher is and GRRR you're angry, think about these sort've scenario's before you comment because she was absolutely spot on. Excellent work.
@@Carbon_Oneyou’re disgusting
@@Carbon_One”excellent work” you’re dumber than she is? he told her his father was beaten in the head and he suspects his brother did it and she followed up with “was he expected to die?” go touch some grass.
@@Carbon_One has nothing to do with how "mean" she was, you twit. She didn't listen and she was TERRIBLE at her job in about 25 other way, none of which have anything to do with being mean. If saving the life pf any individual was her priority, she wouldn't have said she didn't care about the brother. She would have gotten pertinent information about him and instructed the caller on how to perform any lifesaving measures for him if necessary. For you to defend her means you either a.) have a room temperature IQ, b.) you know her, or c.) you are her. Whatever the case may be, you're wrong and the hundreds of people commenting that she needed to be fired are 100% correct.
@@Carbon_One also, it's sort OF, not sort've, you dolt. the apostrophe ve stands for "HAVE". Like should HAVE, would HAVE, could HAVE = should've, would've could've. You're an Id!ot. Usually dumbos write should of, when they mean should've. You are literally the first person I have EVER seen who wrote the apostrophe ve when you actually should have written the word "OF". If you're going to attempt to school people in the comment section and call us clueless, then perhaps you should have a better grasp of simple writing skills. I forgave your misspelling of the word distraught, that's a tough one for you room temperature IQ folk, I get it. But "sort've"???🤣 I just can't with that one.
That dispatcher needs to be fired! If she would have just waited instead of interrupting and talking over Foy she’d know that his dad was dead!
The dispatcher isn’t allowing him to completely respond. She keeps cutting him off and doesn’t get the full story. Incompetent!
How she cut him off after he reported his brother dying from a stab wound and yet she doesn't want any information on the brother. What an assclown.
This 911 operator is absolutely terrible. No listening skills or patience. How awful. "I don't need to her about your brother right now." Oh, really? Because I think you do.
Leaving a mentally unstable man with his 88yr old father is a safe option!?!? That's insane!
Riiite?! Commenters are all abt the 911 caller instead of preventing situation. Interesting daughter didn’t have key.
My guess from my own personal life. Siblings want him committed and don't that danger in their own home. But parent/dad of course loves his son too much and doesn't want to commit him and let's him stay with him.
A lot of people that are quick to blame the other children don't realise that we can't force our parents to do whatever we want. And it's not reasonable to expect us to put ourselves and more importantly our family ( especially children ) in danger.
@@Beyondarmoniayep. I’m betting you are right! I’m 54 and my husband of 35 years is 10 years older than me… he’s the baby of 5… his older brother is my mothers age in fact….
My husbands
middle brother is whom I will be writing this about, he’s 67. My husbands middle brother has always been mentally unstable, truly mentally ill (his whole life) but my mother in law (whom recently passed away at age 93) favored my husbands middle brother and the siblings were powerless against that.
When in grade school, my husbands middle brother would pull out patches of his own hair… like actually pull out clumps of his hair…he would also bully and physically hurt his siblings (he once threw my husband down the stairs when he was holding his nephew, whom was a baby) and each and every time…. He was favored by my mother in law…
For a time he was married and then divorced after 7 years (because of his undiagnosed mental illness) they had 2 children. He somehow got custody of their son, my ex sister in law got custody of their daughter… so they split the kids up. She ended up moving out of state, it was a terrible disaster for their son, whom she literally abandoned.
So now my mentally unstable brother in law was raising his son alone. I never saw any real signs of neglect or abuse, so there was nothing any of us could call on… but I know my brother in law was a terrible parent. He fed his son fast food for every. Single meal… his whole childhood…all fast food. He let him stay home “sick” instead of going to school… it just went on and on… again… nothing anyone could really call CPS on, but you knew he was being a terrible parent.
So when my nephew was 15 their house ended up burning down (my brother in law had a portable heater that he left plugged into an extension cord, and it overheated) … he fixed up the house with the insurance money and then sold the place… he then moved into my mother in laws house. Why he didn’t get his own place, I will never know…
And while I can’t prove it…. But I’m 95% positive he beat my mother in law up.. she swore she fell, but I’m telling you, she looked like she had been in an actual boxing match. She swears up and down, she fell…she was 89 when that happened.
So when my mother in law passed away, my brother in law had no where to go. He can’t come here, because he’s threatened to harm me and my husband before, multiple times …he bounced around from family member to family member and finally was able to qualify for his own apartment. So that’s where we are at now. It’s a mess…
But I wonder if a similar situation was happening with this tragic story too…
@@Beyondarmonia
We went through a similar situation with a sibling that was schizophrenic. And our parents let him live with them until they passed away in their mid 80's. But he had never done anything physically violent, he would just yell a lot. But their tempers are unpredictable.
@@Beyondarmonia Thank you
Literally worst dispatcher ever. She needs to be fired. Actually insane how she acted the whole call.
This operator should be fired. She clearly doesn't realize critical information is typically mentioned at her pint of contact.
This dispatcher needs to be fired immediately idc if she was having a bad day or anything this man just said his dad was dead and she’s giving him attitude and for what?
The dispatcher is the worst, most horrible dispatcher I have ever heard in a UA-cam video.
😡😡😡 this operator is so so unprofessional, she's more polite and professional to colleagues than a traumatized son.
Agree! Just shut up & listen!
Can you imagine this dispatcher taking calls for Life-Line?
I immediately picked on that. Her nasty voice changed so quickly when she spoke to someone she knew she had to behave around
I could have zero training at all and show more compassion/intelligence than that dispatcher…
That dispatcher should NEVER work with the public again.
Wow. I was a dispatcher. You NEVER talk to someone like this. EVER. Dispatchers talk to people on what is usually one of the worst days of their lives. This is NOT acceptable.
I really don't want to go to bed this angry. That woman is useless, rude, unprofessional, and I would have hung up and called back, hoping I'd get someone with a brain and kind heart.
oh my god same. literally was ENRAGED watching it …
I just don't understand why a family would leave a man so mentally ill with an elderly father.
because, people abandon their elderly and they also abandon their mentally unwell. All of his family probably have their "own lives." So, the lone father is left with the lone mentally unwell person with no support from actual professionals. This is common in the united states where healthcare is often too expensive to do anything.
Because most of the time everything is fine, & no one could ever have imagined something like this happening. And everything @draculinalilith396 said.
This dispatcher is wildly disrespectful. As someone with recent experience calling 911 shouldn't be this hard.
She tried to cut him off about the brother and it was actually a crucial piece of information for the police to know what to expect when they got there. Moronic inpatient dispatcher, should be fired
Years ago when I used to live in Colorado, I gone to check on a friend who didn't show up for work for 2 days. I found him lying deceased on the kitchen floor. I called them to report his passing from the front porch. That operator told me to go back inside to check if he was breathing. I told her I'm not going back inside because I know for a fact he is dead. She pop off in a angry tone that I'm not a doctor so I have to check so she would know who to seen. I blew up on her and told her after doing my first tour in Vietnam doing body bag duties I know what I was talking about, and also told her that she should of already sent the police already instead of trying to guess who to send.
Later after I filed a complaint to the city, they fired her and demoted the supervisor. And retain the whole crew.
It's hard to believe that their is 911 call centers that still don't traine their dispatcher correctly.
good for you. these clowns need to get checked when someone who has real experience is trying to relay vital information. back in 2018, i had a brutal miscarriage and i called 911 to get an ambulance because i was bleeding too severely to drive to the hospital. my dad walked by and started mouthing off, the operator heard me call him an a*hole and said "this sounds like a domestic dispute, i'm going to send the police" and i told her "NO, SEND EMS. I'M BLEEDING OUT". she didn't listen, 2 male cops showed up, and i yelled at them to get EMS. they were baffled and called for the medics. it took forever. i was so mad. the incompetence of these people is astounding.
thank you for reporting that
The dispatcher kept cutting that man off, and spoke rudely to him. No compassion. She should be retrained or fired.
"He is deceased"
"Okay but is he concious and brething despite your claims?"
That part isn’t her fault. In certain states operators are obliged to ask if the victim is conscious and breathing. It’s part of the protocol. My company also has certain protocols that I don’t agree with. But no matter how stupid you may think they are, as an employee you must follow them if you want to keep the job. That’s the way it is.
@@dxb8086it's her fault she sounded impatient and totally unprofessional when he told clear claims she honestly sounded like a broken record
@@TheeStud
Its called protocol. It exists to tame impatient people like you.
3:30 like actually listen 🤦♂️
Fr, "he's bashed in the head"
"But is he breathing."
Dispatch has room temp IQ and needs fired immediately.
If you mean room temp in Celcius then I agree, because your US Fahrenheit would be giving too much credit
I’m so happy I opened the comments to hear everyone hates the dispatcher as well
But anybody had an update case for Rodney? Did he get charged?
The dispatcher,WOW!!!!
Twice she spoke over the poor man telling her BEATEN IN THE HEAD.
Training is needed there I think.
R.I.P.
The dispatcher needs to be fired!!!!!!!! So unprofessional! The man is being smart. Should absolutely not touch the crime scene!
Immediately ran to the comments about 10 seconds into the discussion with the dispatcher to make sure I wasn’t off on thinking she was absolutely awful in handling this situation.
Googled this case multiple ways to try and find out if anything happened to the dispatcher. Nothing came up, so I'm assuming she was not reprimanded or retrained. Absolutely vile attitude.
as an HR assistant, corrective action is usually confidential information
Well, we could all call the department where she works and complain. Make sure that we let them know that we don't think that she deserves to have that job.
they wouldn't say if she were reprimanded or retrained. they only ever say if the person no longer works for them.
@@nanananananananana00
She’s a public employee…her personnel file can be FOIA’d. I’d love to see how many complaints she racked up…I’m tempted to call and complain on her this very minute. What a nasty woman.
@@nanananananananana00 Then why is the news full of stories of dispatchers getting fired for bad attitudes? You know how many unrelated stories just like this one came up when I googled it?
So youre just are just let him go free, not take his medications and do this again...he killed his father. !?!?!?😢
Can we find this dispatcher? That is definitely unacceptable. This needs to be reported. I am going to try what I can.
She deserves to be fired, but you have no business playing detective, and finding her personal info. Seriously, find something else to do
@@Arbysroastbeefjuice You have no business in a comment section, go back to Arby's.
@@Arbysroastbeefjuicea simple foil request would suffice, she's a public servant, all her information is public record
@@Arbysroastbeefjuice finding out public info on ppl isn't playing detective or a crime..
Please do, dispatchers are sometimes the last person a potential victim gets to talk to. I'm so tired of them not doing their job. She needs to be fired.
The 911 operator is HORRIBLE & has an ATTITUDE!!
She lacks the ability to listen and is not a people person !😤
went to comment about the dispatcher and found that everyone is doing the same 😂😭
I do not approve of that 911 lady. She wouldnt even let him talk.
This emergency operator needs to LISTEN
I served in EMS for years. If we'd had a dispatcher as bad as this one, she would have been fired on the spot once they reviewed the call.
officers need to know if they’re responding to a situation involving a possible mental health issue, it can completely change how the situation is handled. can’t believe the audacity of this dispatcher
That 911 dispatcher was disgraceful
She needs to be fired. The way she handled someone who just discovered their deceased father was disgusting.
"Is he alive?"
"No, he's dead"
"okay, is he breathing?"
Like what?? Get her off the line.
The amount of anger this girl gave me.
911 operator needs to be fired immediately
She was awful.
why? can't say this and not explain
@@obiwanjakobe9814 Yeah... people can absolutely have an opinion without the need to explain themselves.
@@RollingRoadEFI people that do that their opinions don't matter.
@@obiwanjakobe9814 I feel the same way about people who* don't know how to articulate themselves beyond a child's level.
How interesting.
That call taker needs fired. She is terrible. He tried giving her valuable info many times a
Jesus, did he call the DMV by mistake? That dispatcher is a lot of four letter words in one sentence. Hope she watches this, reads these comments and turns her life around.