Thank you for making this video. I think all companies that sell products that need to be assembled or installed should make a video like this. This video made installing my system a breeze, and we absolutely love this system. Ourselves and the 22 rescue cats we have really appreciate it.
MARVELOUS! You are a wonderful educator and thank you cameraman too (it was smooth viewing and was not jerky!!) Nice pics, nice voice narration and explanations. Really well done Master Teacher. Thank you hope to install mine tonight after work!
SO EASY to setup! I installed this late at night in about 35-45 minutes without even waking up my family. SO MUCH BETTER than the Insight Biosciences unit. They didn't support me....and didn't even have an adequate installation manual. Thank you!!
Awesome Instructions. Great job. It was had to find the "System Startup" part. Which I was most confused on. This video helped clear the air. thank you very much for the information.
My iSpring system has been great. But it's time to change filters. I ordered two of the six-stage filters I didn't have and received them promptly. One was exactly like the filter I had removed, but the other had fittings on both ends that didn't match. One of the customer service folks returned my call and I learned that they have upgraded the filter elements to a more efficient, and user-friendly connection. If you are changing your filters, I would recommend purchasing the complete filter kit. It will have the filters with the new design and all of the connectors you'll need. These guys were very responsive when I had questions about the initial setup a couple of years ago, and I'm pleased to report that the representative who returned my call took the time to explain everything to me. Also, I've read some reviews complaining about leaks. I've had some leaks as well. Every one of them was due to MY INSTALLATION MISTAKES. Wrapping the Teflon tape in the wrong direction is probably the most common mistake.
Hi Robert. I'm sorry that your phone call didn't get through. We sometimes have high call volumes, but if you left a message, we would call you back within one business day. About the work form, I have reported it to the related department to improve it. Please give us a call again at 678-261-7611 (M-F, 8:30 - 5:30 EST) or email us at support@123filter.com so that we could send you the right filter.
This video was very helpful. It is WAY better than the one the manufacturer provides. I would have had a tougher time if I only used the installation book and the manufacturer's video. Thanks for taking the time to put it together.
when you say open faucet to let tank drain, should I turn off the cold water valve too so it completely drains? if I don't wouldn't it just pull more water from the cwv?
Alright !! We are rocking and rolling. Simple set-up for such a Valuable resource ! Thank you iSpring :) Just hooked up my RO machine / Went smooth as could be. ** I did however get a leak at first ( the black drain tube that connects to tiny Carbon filter ) Helpful tip for all ! Take your time ! Make sure each little plastic tube is inserted as tightly as possible. (thats all it was for me) The slip on's are an amazing way to easily run plumbing but if they are loose, they will leak. If it leaks / shut off valve.. Just re insert. Everything should be good to go :) I'll be rating my package and sending a photo to the company for an update!! I add a little trace minerals to my water occasionally as well. Fresh lemon, lime or watermelon... I also add crystals and always project good intentions into the water. Water has memory and structure. Look up Masaru Emoto and all of his studies :) fun stuff !! Thanks again for your wonderful product iSpring. We are made of water !! the water that comes out of the pipes are riddled with toxins. Get this and spread the health among your family and friends. Clean water / Good health = Abundant life. Love and light to all ! Keep the good vibes rj
I will have to purchase a drill bit to drill through my sink. The manual recommends a 1/2 inch bit, but I see your hole is much bigger. Will the 1/2 inch drill bit suffice?
Adam- The first few times it can take a while for the tank to fill- amount 2-4 hours for most customers. Let the tank fill then flush it. Do this twice. Then the system should be good to go. Connor- The system has a automatic shut off valve so the system will only run water when the tank is not full to replenish it to full capacity. The only time I suggest to close the feed water adapter is when you are gone for long periods of time to protect the system from possible water pressure changes that could happen while you are away.
+yacahuma Hi Yacahuma, Thank you for your question. The manual states one time but I personally like to be on the safe side and do it twice, just a personal choice and recommendation based on experience. Thanks, Helen
@@trancethan Hi Ethan. If you could give us a call at 678-261-7611 (M-F, 8:30 - 5:30 EST), we can help you to figure it out and make some improvements.
I made a mistake during the system start up - I hooked up all the hoses and opened all the valves. I am now worried that the black carbon is in the tank and RO membrane as I missed the step of flushing the first three stages. How can I fix this?
Okay. Water pressure is low, adjusted lines, helped a little. Water looks a little bubbly? PPM went from 230+ to under 20. Tap water PH is 6.5 and the RO is now 5.5? Model - RCC7AK-UV
In the written instructions it mentions that if you want to mount this to the wall you should have some sort of a support underneath the filters. But I can find no reference anywhere about how high off the ground one must have the unit. Any kind of guideline on how high to mount it?
Hi Samantha. It doesn't really matter how high above the ground you mount the system on the wall. A block of wood or even styrofoam can offer support. If you have more questions, please call us at 678-261-7611 (M-F, 8:30 - 5:30 EST). We are happy to help.
So it says after 5 minutes wait 10 more then turn on the tank valve. Turn off the faucet and then wait two hours and then drain the system. How long does it take to drain the system? Is it two hours more?
Vaseline is mentioned in this video for use on the 0 rings and food grade silicone jelly is mentioned in the owners manual. Does it make any Big difference which to use? Sure would be cheaper to use vaseline unless there could be some negative issues with vaseline ? Thankyou for your support.
@@iSpringWaterSystems I am about to install my iSpring RO system. But I've read that Vaseline can cause rubber and neoprene to deteriorate prematurely. Is Vaseline really OK to use on the O-rings? Wouldn't it be better to use silicone? Please advise, as I plan to install the system this weekend.
@@OfficialSonOfRock Hi there. Vaseline should not be used on the o-rings. Our o-rings are pre-lubricated so you don't need any more lubricants on them. If you have more questions or concerns about our products, please feel free to contact us at 678-261-7611 (M-F, 8:30 - 5:30 EST) or email us at support@123filter.com. We are happy to help!
Hi there, when the RO is ready to use and the tank is full, do i have to leave the cold stop tap on constantly- does leaving it on overnight (when not in use) waste alot of cold water because the tank is on maximum? Or can i switch it off now and again to save on water bills and be more efficient? Thank you
+Connor- The system has a automatic shut off valve so the system will only run water when the tank is not full to replenish it to full capacity. The only time I suggest to close the feed water adapter is when you are gone for long periods of time to protect the system from possible water pressure changes that could happen while you are away.
Ok thank you, so just to clarify. I have the iSpring RCC7AK 6 Stages 75GPD Reverse Osmosis Water Filter System model, and i am good to leave the water feed on all the time except when im away for a long time. Because when the tank it full, no more water will go down the drain and be wasted? Is it bad to keep turning the water feed on and off? Cheers
+Connor Haynes You are correct. The system will only turn on when the tank is replenishing itself to full capacity. Turning the feed water adapter open and close (on and off) can affect the pressure going into the system which intern might cause some damage so it would be best to leave it open unless you are leaving for long periods of time such as for vacation.
Hi Jesse, Please double check that all your tubings are pushed in at least 1/2". You can double check this by taking the tubing out and making a 1/2" mark with a sharpie and ruler on your tubing. Then resinsert the tubing till you do not see the 1/2" mark you made. Really shove the tubing in the fitting and then insert the c-clip. If this does not work, please contact us at 6782617611 or sales@ispringfilter.com. Thanks! Helen
After you fill the pressure tank for 2 hours, you say to drain it completely. You presumably shut off the cold water supply to do that, or it would run indefinitely. You should mention this. On the other hand, if you shut off the cold water supply, it is not so clear that the pressure tank would empty completely (only partially). Please clarify.
Hi Sami. You don't need to shut off the cold water supply to empty the tank. The water won't run indefinitely. After the tank fills with water for the first time, you open the reverse osmosis faucet and let it run until it slows to a trickle. This means that the tank is empty and just close the faucet to let it fill back up. If you have more questions, please call us at 678-261-7611 (M-F, 8:30 - 5:30 EST). We are happy to help.
I purchased your 5 stage reverse osmosis system and I am having problems with flow. After roughly an hour of waiting with the system on, the water is dropping out in very slow increments. Your youtube video fails to mention that you are supposed to flush the first 3 filters before attaching the membrane. That is only mentioned in steps 6.3 and 8.2 of the instruction manual. Also, the membrane housing comes pre-assembled with the hoses all hooked up. Why would you ship this item like this when the 3 pre filters are supposed to be flushed first?
Hi there. We certainly understand your hesitation to drill another hole in your countertop. Some customers have been able to utilize existing countertop holes that were previously occupied by soap dispensers or sprayer nozzles by either eliminating them or replacing them with new faucets which utilize less holes. If utilizing an existing hole is not an option, we have also had customers choose to mount the faucet using the including mounting bracket either to a wall or under the cabinet with the system. Alternatively, you may be able to connect your system to your fridge/ice-maker and omit having a faucet all-together. If you have any other questions about installation options, please kindly contact us at support@123filter.com or at (678) 261-7611 M-F 8:30-5:30 EST to properly guide you. We are happy to help!
Question: what’s the valve on the side of the tank, are we supposed to put a pump to it and fill to a certain pressure Is there a minimum pressure requirement for the inlet cold water for the system to function Thanks for the nice video
Hi there. It is used to pressurize the tank. The air tank pressure should be 7-10 psi. Please, refer to this video to know how to pressurize the tank: ua-cam.com/video/a6Nc9wrnqAM/v-deo.html The minimum pressure requirement is 40 psi for the system to work properly. If your inlet water pressure is below 40 psi, a pump would be needed. For further concerns or questions, please kindly contact us at support@123filter.com or at (678) 801-9308 M-F 8:30-5:30 EST//(678) 261-7611 M-F 8:30-5:30 EST. We are happy to help!
What's the solution for drilling a hole? I can't seem to drill the half inch hole.the water facuet doesn't appear to be standard size as my dish washer opening is 1.5 in while the width of the included faucet is 1.25in. hd recommended I buy a new faucet that would fit I. The dish washer hole. Anyone? Thanks
Thanks for the question! The 2" top washer with rubber gasket and the 2" bottom locker washer and wing nut together are able to hold the faucet in place, so it is totally okay for your situation.
Hi Forrest Tate, There is a o-ring for every filter housing. The bigger o-rings you received are extras for the 3 vertical housings holding the sediment, granular carbon, and block carbon filters. The membrane housing which is the white horizontal housing has an o-ring also. Please make sure you have a o-ring on every filter housing except the post carbon as it does not have a housing. Thanks, Helen
Hi Savllam, "The ASO works when i turn off the tank valve" indicates the problem is likely with the tank with lower pressure. The Automatic Shut-Off Valve shuts off when tank is full, that is, the tank pressure reaches 7-10 PSI. You may use bike air pump to add air through the tank air valve on the side until air gauge reaches or stream from drink faucet is satisfied. For further assistance, please call (678)261-7611 or email us with your installation photos.
+Wakey Wake Thank you for your question. To remove the tubing they are held down by quick fitting. To release them you remove the blue clip, then push down on the quick fitting (white ring) and at the same time while holding down the quick fitting pull the tubing out (use your other hand. Thanks! iSpring Water Water Systems
It says turn on faucet and wait 5 min for water to start to flow and then wait another 10 min then turn on the tank valve. We turned the faucet on and waited 30 min and it only dripped out of the faucet. What can make the water not start to run? We checked all the lines and reinstalled the membrane, don't know what else to check.
+Rick Rosato Hi Rick, Thank you for your question. Please contact us at 678-261-7611 or sales@ispringfilter.com so we may assist you in getting your system up and running correctly. Thanks, Helen
Hi Rick, Thank you for your reply. It is probably due to a few different possibilities which we would like to discuss with you to help pinpoint the source of the issue. Please contact us at 678-261-7611 or sales@ispringfilter.com. Thanks, iSpring Water Systems
I too am having the same problem. I followed all instructions perfectly. Your video fails to mention that you are supposed to flush the first 3 filters before attaching the membrane. That is only mentioned in steps 6.3 and 8.2 of the instruction manual. Also, the membrane housing comes pre-assembled with the hoses all hooked up. Why would you ship this item like this when the 3 pre filters are supposed to be flushed first?
Francis Atienza Hi Francis, Thank you for your question. This system should only be connected to your cold water line and will filter the water. It will not change the temperature of the water. You can install a hot water heater after the system though. Thanks, iSpring Water Systems
Hi there. The best system is the one that covers your needs. You might want to check our blog about Tank Vs Tankless systems. www.123filter.com/ac/reverse-osmosis-water-filter-tankless-ro-water-filter-tank-ro-water-filter-reverse-osmosis--ro-water-filtration-system Please, kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) to recommend you a system that fits your needs. We are happy to help!
This unit RCC7 from iSpring waste a TON of water!!!. The manual states that it is a 2:1 ratio of waste water to clean water, however I and many others have tested this by feeding the waste water line through the kitchen wall and out to a 5 gallon bucket. The results came back in and it is was either 4:1 or 5:1 ratio. If you don't believe me, try it and you'll notice the waste water is clear and that is how much you are wasting by feeding the line to the sink drainage tube unknowingly. I'm currently using the waste water to feed plants and other house hold chores that requires water. My water bill has sky rocketed since this unit has been installed. The unit works and filters out all the bad stuff, however iSpring doesn't tell you how much water it waste. Why should anyone waste 5 gallons of usable water to make 1 gallon of lemonade.
Great idea watering your plants with waste water. Thanks. I plan to do the same. I'm wondering how you did that though, if it's all under the sink. Care to share?
Hi Vy Tran, We are sorry to hear the waste to pure water ratio is not at 2:1. This may be an issue with a component of the system. Could you please contact our customer service dept. at 678-261-7611 to trouble shoot the system? Thank you, iSpring Water Systems LLC
Look up reverse osmosis. That's standard for RO. Not sure where/why anyone/anything would say 2:1, but if it were 2:1 it would be a very low quality filter. You should only be using this water for drinking, not everything, in which case it should still be not much. Water is cheap...
Hi there. Please, kindly check this more recent video: ua-cam.com/video/yEvLqKiPa5k/v-deo.html Filters now come with quick connect fittings and teflon tape is not needed.
wait.. at 1:14 the person put something on the top of the filter before they installed it in but nothing was said about that, what is that? also the person shows the colored hose connections only to one end and not the other... dont take this the wrong way but creating instructions isn't for everyone
Hi there. Thanks for your feedback! Please, kindly check our latest video to know how to replace the filters: ua-cam.com/video/LsVNBpLA6dE/v-deo.html For any concerns or questions, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!
Y can't u just get a Y fitting and have the dishwasher and RO drainage system share the same pipe fittings that the dishwasher drain goes into? That would make more sense
Hi Paul. Thank you very much for your feedback. We apologize for not mentioning to flush the carbon filters before connecting the RO filter in the video. It should be listed in our user manual though. We will be more careful to cover all the details in our videos in the future.
I watched the video and was helpful. Only thing is that it doesn't mention to flush the system first then to connect to the 4th stage. I wasn't able to flush first. Is this a major concern??
Hi Juan. You don't need to worry too much if you just skipped flushing once. The carbon residuals would be caught by the membrane when you run the system so they won't end up in your purified water. However, we don't recommend skipping it too many times as it will cause the membrane to clog too soon and thus reducing its lifespan.
The paper instructions failed to mention that the RO membrane was not installed in it's compartment. I actually thought iSpring had been thoughtful enough to include a spare RO membrane so imagine my surprise when my finish product TDS was actually HIGHER than my raw water! At least this video cleared that up, but the video also makes it look like 1...2...3 the membrane is seated and tightened, but after several leaky attempts I took the elbow off the membrane end cap and I could see the end of the membrane unit was not lined up properly so I "adjusted" it by inserting a Phillips screwdriver in through the hole and manually lining the cartridge up. I then drained the pressure tank and started all over again. Also...one of the blue clips was missing on the back of the RO membrane compartment so I had to scavenge one from the extra elbows that were included. Other than that it went like clockwork. :-/
Took the unit apart today and found that the membrane and housing got messed up during installation and are ruined. On the bright side iSpring's customer service is sending me a new housing and membrane. They do want you to be happy with their products.
Soft talker here. Hardy worth listening to. Next time try speaking up or turning up the volume. And why is it I didn't have black caps on my membrane cartridge? Also, you threaded the Teflon tape in the wrong direction.
Hi dear customer! Please, check our latest video here: ua-cam.com/video/yEvLqKiPa5k/v-deo.html If you have any questions or concerns, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST, or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!
FLUSH THE 3 STAGE CARBON FILTERS BEFORE CONNECTING THEM TO THE RO MEMBRANE! They kind of skip this in the video. The rcc7ak doesn't have a flush valve, so you have to remove the inlet tube from the ro membrane and drain in a bucket until clear of charcoal. Just a heads up. I followed the video and missed this step. I cringe at the thought of charcoal in my brand new pride and joy. 😳🤦♂️😆
Hi there. Please, check our latest video to know how to perform the pre- filters wash: ua-cam.com/video/LsVNBpLA6dE/v-deo.html For any concerns or questions, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!
Hi Huang Jintang, We are sorry to hear the system is wasting water more water than is normal. This may be an issue with a component of the system. Could you please contact our customer service dept. at 678-261-7611 to trouble shoot the system? Thank you, iSpring Water Systems LLC
Too many mistakes. Please; update and correct. Volume is low; but not your biggest mistake. 1- The Three major filters should be flush before use. 2- Never instructs to open the tanks so water can fill the unit during first time tank procedure. Many other small mistakes like the last one.
Hi there. Thanks for your comment! Please, refer to the latest RCC7 series installation video here: ua-cam.com/video/yEvLqKiPa5k/v-deo.html For any questions or concerns, do not hesitate to contact us at support@123filter.com or at (678) 801-9308 M-F 8:30-5:30 EST// (678) 261-7611 M-F 8:30-5:30 EST
This not how AMAZON advertises. Supper pissed I now have to spend more money on either getting a Plummer to install or to for someone to carry the heavy af box to UPS for a return. Drilling and Cutting holes is not "Easy & Simple to install". DISSAPPOINTED af
Hi Celtic. I'm so sorry about your experience. Could you please give us a call at 678-261-7611 (M-F, 8:30 - 5:30 EST) or email us at support@123filter.com so that we could help to make things right for you? Thank you!
Link to the updated RCC7 series installation video: ua-cam.com/video/yEvLqKiPa5k/v-deo.html
Thank you for making this video. I think all companies that sell products that need to be assembled or installed should make a video like this. This video made installing my system a breeze, and we absolutely love this system. Ourselves and the 22 rescue cats we have really appreciate it.
MARVELOUS! You are a wonderful educator and thank you cameraman too (it was smooth viewing and was not jerky!!) Nice pics, nice voice narration and explanations. Really well done Master Teacher. Thank you hope to install mine tonight after work!
SO EASY to setup! I installed this late at night in about 35-45 minutes without even waking up my family. SO MUCH BETTER than the Insight Biosciences unit. They didn't support me....and didn't even have an adequate installation manual. Thank you!!
Done buy this r o but I can't install it
Thank you!!! Following this with the instructions made everything so easy! It felt almost too easy, like I was forgetting something, but no, I wasn't.
Awesome Instructions. Great job. It was had to find the "System Startup" part. Which I was most confused on. This video helped clear the air. thank you very much for the information.
Great instructions. Thank you! Installed and tank is filling. Looks like we are good to go.
My iSpring system has been great. But it's time to change filters. I ordered two of the six-stage filters I didn't have and received them promptly. One was exactly like the filter I had removed, but the other had fittings on both ends that didn't match. One of the customer service folks returned my call and I learned that they have upgraded the filter elements to a more efficient, and user-friendly connection. If you are changing your filters, I would recommend purchasing the complete filter kit. It will have the filters with the new design and all of the connectors you'll need. These guys were very responsive when I had questions about the initial setup a couple of years ago, and I'm pleased to report that the representative who returned my call took the time to explain everything to me. Also, I've read some reviews complaining about leaks. I've had some leaks as well. Every one of them was due to MY INSTALLATION MISTAKES. Wrapping the Teflon tape in the wrong direction is probably the most common mistake.
Hi Robert. I'm sorry that your phone call didn't get through. We sometimes have high call volumes, but if you left a message, we would call you back within one business day. About the work form, I have reported it to the related department to improve it. Please give us a call again at 678-261-7611 (M-F, 8:30 - 5:30 EST) or email us at support@123filter.com so that we could send you the right filter.
This video was very helpful. It is WAY better than the one the manufacturer provides. I would have had a tougher time if I only used the installation book and the manufacturer's video. Thanks for taking the time to put it together.
This is the manufacturer's video...
Very nice and clear instructions. I had to take notes.
VERY GOOD TUTORIAL! THANK YOU!
Thanks. You are a smart guy. Appreciated
I am from Indian i am very exited good work Arrow technicians
Just had my first glass. Easy and simple to install kudos to the team over there!
Would you happen to know Where can I buy a housing wrench? Thank you.
@@vargjames7463 maybe give Home Depot a buzz? Or the customer support line for ispring would be where I would start.
@@drizzizzo Thank you .
Good product. This video needs to have a higher volume of the voice instruction. We barely hear him at maximum volume. Thanks.
when you say open faucet to let tank drain, should I turn off the cold water valve too so it completely drains? if I don't wouldn't it just pull more water from the cwv?
Alright !! We are rocking and rolling. Simple set-up for such a Valuable resource !
Thank you iSpring :) Just hooked up my RO machine / Went smooth as could be.
** I did however get a leak at first ( the black drain tube that connects to tiny Carbon filter )
Helpful tip for all !
Take your time !
Make sure each little plastic tube is inserted as tightly as possible. (thats all it was for me)
The slip on's are an amazing way to easily run plumbing but if they are loose, they will leak.
If it leaks / shut off valve.. Just re insert. Everything should be good to go :)
I'll be rating my package and sending a photo to the company for an update!!
I add a little trace minerals to my water occasionally as well.
Fresh lemon, lime or watermelon...
I also add crystals and always project good intentions into the water.
Water has memory and structure.
Look up Masaru Emoto and all of his studies :) fun stuff !!
Thanks again for your wonderful product iSpring.
We are made of water !! the water that comes out of the pipes are riddled with toxins.
Get this and spread the health among your family and friends.
Clean water / Good health = Abundant life.
Love and light to all !
Keep the good vibes
rj
A little life added to the guy giving the instructions would be great! WOW!!!
I will have to purchase a drill bit to drill through my sink. The manual recommends a 1/2 inch bit, but I see your hole is much bigger. Will the 1/2 inch drill bit suffice?
Adam- The first few times it can take a while for the tank to fill- amount 2-4 hours for most customers. Let the tank fill then flush it. Do this twice. Then the system should be good to go.
Connor- The system has a automatic shut off valve so the system will only run water when the tank is not full to replenish it to full capacity. The only time I suggest to close the feed water adapter is when you are gone for long periods of time to protect the system from possible water pressure changes that could happen while you are away.
+yacahuma Hi Yacahuma,
Thank you for your question. The manual states one time but I personally like to be on the safe side and do it twice, just a personal choice and recommendation based on experience.
Thanks,
Helen
Mine has a weird taste. I’ve flushed it twice. Seems like it has an aftertaste
@@trancethan Hi Ethan. If you could give us a call at 678-261-7611 (M-F, 8:30 - 5:30 EST), we can help you to figure it out and make some improvements.
The video says for granite countertops follow the link...but there is no link
is there a video for the 7 stage + alkaline filter?
Do the yellow and blue cords have to be parallel to each other? What would happen if the yellow was perpendicular?
good
I made a mistake during the system start up - I hooked up all the hoses and opened all the valves. I am now worried that the black carbon is in the tank and RO membrane as I missed the step of flushing the first three stages.
How can I fix this?
My tank shut off valve is leaking a lot. Teflon tape was used and it is tightened securely. What else can I do to stop this from leaking all over?
Okay. Water pressure is low, adjusted lines, helped a little. Water looks a little bubbly? PPM went from 230+ to under 20.
Tap water PH is 6.5 and the RO is now 5.5?
Model - RCC7AK-UV
جميل
can I use my existing faucet ?
'
blue / purple clean bottle is better and easily to see than white
What line fills up the reservoir????
In the written instructions it mentions that if you want to mount this to the wall you should have some sort of a support underneath the filters. But I can find no reference anywhere about how high off the ground one must have the unit. Any kind of guideline on how high to mount it?
Hi Samantha. It doesn't really matter how high above the ground you mount the system on the wall. A block of wood or even styrofoam can offer support. If you have more questions, please call us at 678-261-7611 (M-F, 8:30 - 5:30 EST). We are happy to help.
Hi thank you ,I the spit for ice maker where can I order thnks
So it says after 5 minutes wait 10 more then turn on the tank valve. Turn off the faucet and then wait two hours and then drain the system. How long does it take to drain the system? Is it two hours more?
You need to edit this and make your audio way louder I have my Laptop on max and still cant hardly hear you...
Yep, they can contact me at anytime I'll normalize it and compand it to raise it up at least 10x
nvm I just did it anyway ua-cam.com/video/prPTKhfH7rk/v-deo.html
Vaseline is mentioned in this video for use on the 0 rings and food grade silicone jelly is mentioned in the owners manual. Does it make any Big difference which to use? Sure would be cheaper to use vaseline unless there could be some negative issues with vaseline ? Thankyou for your support.
Thanks for the question! Vaseline is fine to use without concern.
@@iSpringWaterSystems I am about to install my iSpring RO system. But I've read that Vaseline can cause rubber and neoprene to deteriorate prematurely. Is Vaseline really OK to use on the O-rings? Wouldn't it be better to use silicone? Please advise, as I plan to install the system this weekend.
@@OfficialSonOfRock Hi there. Vaseline should not be used on the o-rings. Our o-rings are pre-lubricated so you don't need any more lubricants on them. If you have more questions or concerns about our products, please feel free to contact us at 678-261-7611 (M-F, 8:30 - 5:30 EST) or email us at support@123filter.com. We are happy to help!
can anyone get that guy some food,sounds like he hasn't eat for a month
where is the link for the granite countertops
Hi there, when the RO is ready to use and the tank is full, do i have to leave the cold stop tap on constantly- does leaving it on overnight (when not in use) waste alot of cold water because the tank is on maximum? Or can i switch it off now and again to save on water bills and be more efficient? Thank you
+Connor- The system has a automatic shut off valve so the system will only run water when the tank is not full to replenish it to full capacity. The only time I suggest to close the feed water adapter is when you are gone for long periods of time to protect the system from possible water pressure changes that could happen while you are away.
Ok thank you, so just to clarify. I have the iSpring RCC7AK 6 Stages 75GPD Reverse Osmosis Water Filter System model, and i am good to leave the water feed on all the time except when im away for a long time. Because when the tank it full, no more water will go down the drain and be wasted? Is it bad to keep turning the water feed on and off? Cheers
+Connor Haynes You are correct. The system will only turn on when the tank is replenishing itself to full capacity. Turning the feed water adapter open and close (on and off) can affect the pressure going into the system which intern might cause some damage so it would be best to leave it open unless you are leaving for long periods of time such as for vacation.
I turned it on an it stated leaking from everywhere. Do you think it might have to do with the tubes being hooked up wrong?
Hi Jesse,
Please double check that all your tubings are pushed in at least 1/2". You can double check this by taking the tubing out and making a 1/2" mark with a sharpie and ruler on your tubing. Then resinsert the tubing till you do not see the 1/2" mark you made. Really shove the tubing in the fitting and then insert the c-clip. If this does not work, please contact us at 6782617611 or sales@ispringfilter.com.
Thanks!
Helen
After you fill the pressure tank for 2 hours, you say to drain it completely. You presumably shut off the cold water supply to do that, or it would run indefinitely. You should mention this. On the other hand, if you shut off the cold water supply, it is not so clear that the pressure tank would empty completely (only partially). Please clarify.
Hi Sami. You don't need to shut off the cold water supply to empty the tank. The water won't run indefinitely. After the tank fills with water for the first time, you open the reverse osmosis faucet and let it run until it slows to a trickle. This means that the tank is empty and just close the faucet to let it fill back up. If you have more questions, please call us at 678-261-7611 (M-F, 8:30 - 5:30 EST). We are happy to help.
had to add external speakers to really make out, voice quality is horrible but it helps if you have some external speakers lying around
I purchased your 5 stage reverse osmosis system and I am having problems with flow. After roughly an hour of waiting with the system on, the water is dropping out in very slow increments. Your youtube video fails to mention that you are supposed to flush the first 3 filters before attaching the membrane. That is only mentioned in steps 6.3 and 8.2 of the instruction manual. Also, the membrane housing comes pre-assembled with the hoses all hooked up. Why would you ship this item like this when the 3 pre filters are supposed to be flushed first?
They mention flushing the first three in their other video for the five stage. Crazy they forgot that crucial step in this video.
My sink sits below my quartz countertop. What is the best way to drill through it?
Hi there. We certainly understand your hesitation to drill another hole in your countertop. Some customers have been able to utilize existing countertop holes that were previously occupied by soap dispensers or sprayer nozzles by either eliminating them or replacing them with new faucets which utilize less holes. If utilizing an existing hole is not an option, we have also had customers choose to mount the faucet using the including mounting bracket either to a wall or under the cabinet with the system. Alternatively, you may be able to connect your system to your fridge/ice-maker and omit having a faucet all-together. If you have any other questions about installation options, please kindly contact us at support@123filter.com or at (678) 261-7611 M-F 8:30-5:30 EST to properly guide you. We are happy to help!
Does the water filter need electricity ? or it works on just pressure of water?
Just pressure
Question: what’s the valve on the side of the tank, are we supposed to put a pump to it and fill to a certain pressure
Is there a minimum pressure requirement for the inlet cold water for the system to function
Thanks for the nice video
Hi there. It is used to pressurize the tank. The air tank pressure should be 7-10 psi.
Please, refer to this video to know how to pressurize the tank:
ua-cam.com/video/a6Nc9wrnqAM/v-deo.html
The minimum pressure requirement is 40 psi for the system to work properly. If your inlet water pressure is below 40 psi, a pump would be needed.
For further concerns or questions, please kindly contact us at support@123filter.com or at (678) 801-9308 M-F 8:30-5:30 EST//(678) 261-7611 M-F 8:30-5:30 EST.
We are happy to help!
What's the solution for drilling a hole? I can't seem to drill the half inch hole.the water facuet doesn't appear to be standard size as my dish washer opening is 1.5 in while the width of the included faucet is 1.25in. hd recommended I buy a new faucet that would fit I. The dish washer hole. Anyone? Thanks
Thanks for the question! The 2" top washer with rubber gasket and the 2" bottom locker washer and wing nut together are able to hold the faucet in place, so it is totally okay for your situation.
There wasn't any mention of the o-rings. There were extras in the bag. I hope I don't need to install them anywhere before I turn on the water supply.
Definetly need an o-ring in the middle filter.
Hi Forrest Tate,
There is a o-ring for every filter housing. The bigger o-rings you received are extras for the 3 vertical housings holding the sediment, granular carbon, and block carbon filters. The membrane housing which is the white horizontal housing has an o-ring also. Please make sure you have a o-ring on every filter housing except the post carbon as it does not have a housing.
Thanks,
Helen
Hi Savllam,
"The ASO works when i turn off the tank valve" indicates the problem is likely with the tank with lower pressure. The Automatic Shut-Off Valve shuts off when tank is full, that is, the tank pressure reaches 7-10 PSI. You may use bike air pump to add air through the tank air valve on the side until air gauge reaches or stream from drink faucet is satisfied.
For further assistance, please call (678)261-7611 or email us with your installation photos.
that carries air pressure tank that comes with the kit?
Hi Aaron, I believe I have answered your question below.
Thanks,
Helen
Thank you for this video very informative. Does the tank always take 2 hours to fill up?
Hi there. The tank takes 1-2 hours to fill up. Bigger tanks take longer to fill.
Installed the membrane, which now I can't even get the tube out, and I am no longer able to go on installing.
+Wakey Wake Thank you for your question. To remove the tubing they are held down by quick fitting. To release them you remove the blue clip, then push down on the quick fitting (white ring) and at the same time while holding down the quick fitting pull the tubing out (use your other hand. Thanks!
iSpring Water Water Systems
Volume is 'Waaaaaaaaay too low! Can't hear you at all.
It says turn on faucet and wait 5 min for water to start to flow and then wait another 10 min then turn on the tank valve. We turned the faucet on and waited 30 min and it only dripped out of the faucet. What can make the water not start to run? We checked all the lines and reinstalled the membrane, don't know what else to check.
+Rick Rosato Hi Rick,
Thank you for your question. Please contact us at 678-261-7611 or sales@ispringfilter.com so we may assist you in getting your system up and running correctly.
Thanks,
Helen
what can I do if I can't get the water to flow ? what is wrong where can I check for this problem?
Hi Rick,
Thank you for your reply. It is probably due to a few different possibilities which we would like to discuss with you to help pinpoint the source of the issue. Please contact us at 678-261-7611 or sales@ispringfilter.com.
Thanks,
iSpring Water Systems
I too am having the same problem. I followed all instructions perfectly. Your video fails to mention that you are supposed to flush the first 3 filters before attaching the membrane. That is only mentioned in steps 6.3 and 8.2 of the instruction manual. Also, the membrane housing comes pre-assembled with the hoses all hooked up. Why would you ship this item like this when the 3 pre filters are supposed to be flushed first?
hello i would like to know if this system generate hot water from non-hot water home ?
Francis Atienza Hi Francis,
Thank you for your question. This system should only be connected to your cold water line and will filter the water. It will not change the temperature of the water. You can install a hot water heater after the system though.
Thanks,
iSpring Water Systems
ispring filter thanks once again Sir :)
5 Hour installation and 2 trips to Lowes.
Why did you have to go to Lowes?
i can't hear what is being said, my computer volume and youtube volume are both at 100%
how often do you have to change these filters?
Hi. Our RO filters need to be replaced every 6-12 months, depending on your water quality and water usage. RO membrane can last for 2-3 years.
Can the audio in this video be any lower and more compressed? I am not sure if I'd have a harder time listening to this video
+Juan Carlos Moreno Rogel Yeah, I'm having the same dumb issue. Why is this video so quiet???
10:56 changing water filter
Do y’all have something I can put in my apartment?
Hi there. The best system is the one that covers your needs.
You might want to check our blog about Tank Vs Tankless systems.
www.123filter.com/ac/reverse-osmosis-water-filter-tankless-ro-water-filter-tank-ro-water-filter-reverse-osmosis--ro-water-filtration-system
Please, kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) to recommend you a system that fits your needs.
We are happy to help!
lot of work. not easy
You might want to mention to use acid free vaseline to avoid the o rings to disintegrate.
plumbers silicone is better
This unit RCC7 from iSpring waste a TON of water!!!. The manual states that it is a 2:1 ratio of waste water to clean water, however I and many others have tested this by feeding the waste water line through the kitchen wall and out to a 5 gallon bucket. The results came back in and it is was either 4:1 or 5:1 ratio. If you don't believe me, try it and you'll notice the waste water is clear and that is how much you are wasting by feeding the line to the sink drainage tube unknowingly. I'm currently using the waste water to feed plants and other house hold chores that requires water. My water bill has sky rocketed since this unit has been installed. The unit works and filters out all the bad stuff, however iSpring doesn't tell you how much water it waste. Why should anyone waste 5 gallons of usable water to make 1 gallon of lemonade.
Great idea watering your plants with waste water. Thanks. I plan to do the same. I'm wondering how you did that though, if it's all under the sink. Care to share?
ALL reverse osmosis water filters waste water during the filtration process. Its the nature of the design. This one is no different.
Hi Vy Tran,
We are sorry to hear the waste to pure water ratio is not at 2:1. This may be an issue with a component of the system. Could you please contact our customer service dept. at 678-261-7611 to trouble shoot the system?
Thank you,
iSpring Water Systems LLC
Look up reverse osmosis. That's standard for RO. Not sure where/why anyone/anything would say 2:1, but if it were 2:1 it would be a very low quality filter. You should only be using this water for drinking, not everything, in which case it should still be not much. Water is cheap...
You right its running non stop .wasting water.it is good system if you supply water from well its free. but from city its expensive
good sys
A cuanta presión está el tanque de agua?
When empty it is 7-10 psi, when the bladder is full it is 35-45 psi.
These videos would be so much more helpful if they actually matched the instructions in the Box
omg o.o
If Teflon tape is so crucial, why do you cheap out and not include some?
Hi there. Please, kindly check this more recent video: ua-cam.com/video/yEvLqKiPa5k/v-deo.html
Filters now come with quick connect fittings and teflon tape is not needed.
@@iSpringWaterSystems but you need Teflon tape for the tank it looks like
wait.. at 1:14 the person put something on the top of the filter before they installed it in but nothing was said about that, what is that?
also the person shows the colored hose connections only to one end and not the other...
dont take this the wrong way but creating instructions isn't for everyone
Hi there. Thanks for your feedback!
Please, kindly check our latest video to know how to replace the filters:
ua-cam.com/video/LsVNBpLA6dE/v-deo.html
For any concerns or questions, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only)
We are happy to help!
Y can't u just get a Y fitting and have the dishwasher and RO drainage system share the same pipe fittings that the dishwasher drain goes into? That would make more sense
Skip the membrane install? --;
You never mention flushing the carbon filters before connecting the RO filter...
Hi Paul. Thank you very much for your feedback. We apologize for not mentioning to flush the carbon filters before connecting the RO filter in the video. It should be listed in our user manual though. We will be more careful to cover all the details in our videos in the future.
This is useful but the audio is terrible.
I watched the video and was helpful. Only thing is that it doesn't mention to flush the system first then to connect to the 4th stage. I wasn't able to flush first. Is this a major concern??
Hi Juan. You don't need to worry too much if you just skipped flushing once. The carbon residuals would be caught by the membrane when you run the system so they won't end up in your purified water. However, we don't recommend skipping it too many times as it will cause the membrane to clog too soon and thus reducing its lifespan.
The paper instructions failed to mention that the RO membrane was not installed in it's compartment. I actually thought iSpring had been thoughtful enough to include a spare RO membrane so imagine my surprise when my finish product TDS was actually HIGHER than my raw water! At least this video cleared that up, but the video also makes it look like 1...2...3 the membrane is seated and tightened, but after several leaky attempts I took the elbow off the membrane end cap and I could see the end of the membrane unit was not lined up properly so I "adjusted" it by inserting a Phillips screwdriver in through the hole and manually lining the cartridge up. I then drained the pressure tank and started all over again. Also...one of the blue clips was missing on the back of the RO membrane compartment so I had to scavenge one from the extra elbows that were included. Other than that it went like clockwork. :-/
Took the unit apart today and found that the membrane and housing got messed up during installation and are ruined. On the bright side iSpring's customer service is sending me a new housing and membrane. They do want you to be happy with their products.
Soft talker here. Hardy worth listening to. Next time try speaking up or turning up the volume. And why is it I didn't have black caps on my membrane cartridge? Also, you threaded the Teflon tape in the wrong direction.
I fixed the audio for any new people watching ua-cam.com/video/prPTKhfH7rk/v-deo.html
I fixed the audio for any new people watching ua-cam.com/video/prPTKhfH7rk/v-deo.html
looks like a super soaker 5000
Buon giorno a tutti. Ho creato una versione di questo Video in lingua Italiana. Potete trovarlo qui: ua-cam.com/video/XQW0UprwvZY/v-deo.html
Why this is so low resolution video!
Hi dear customer! Please, check our latest video here:
ua-cam.com/video/yEvLqKiPa5k/v-deo.html
If you have any questions or concerns, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST, or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only)
We are happy to help!
they all work done between connected from the power supply or not connected to power supply I am confused little bit.....help me sir..plz
FLUSH THE 3 STAGE CARBON FILTERS BEFORE CONNECTING THEM TO THE RO MEMBRANE! They kind of skip this in the video. The rcc7ak doesn't have a flush valve, so you have to remove the inlet tube from the ro membrane and drain in a bucket until clear of charcoal. Just a heads up. I followed the video and missed this step. I cringe at the thought of charcoal in my brand new pride and joy. 😳🤦♂️😆
Hi there. Please, check our latest video to know how to perform the pre- filters wash:
ua-cam.com/video/LsVNBpLA6dE/v-deo.html
For any concerns or questions, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only)
We are happy to help!
shhhhh, I could almost hear you
I fixed the audio for any new people watching ua-cam.com/video/prPTKhfH7rk/v-deo.html
Black tube, constantly draining water, this water filter is very wasteful of water.
Hi Huang Jintang,
We are sorry to hear the system is wasting water more water than is normal. This may be an issue with a component of the system. Could you please contact our customer service dept. at 678-261-7611 to trouble shoot the system?
Thank you,
iSpring Water Systems LLC
they all work done connected to the supply or not connected to supply I am confused little bit.....help me sir
Very very low audio , ruiend every thin
Too many mistakes. Please; update and correct. Volume is low; but not your biggest mistake. 1- The Three major filters should be flush before use. 2- Never instructs to open the tanks so water can fill the unit during first time tank procedure. Many other small mistakes like the last one.
The audio is really bad and the came differently than shown. This illustration is incorrect.
eke
Is spillage a real word? And how about a little background music!
Who cares about music... And yes, spillage is a real word.
they all work done from power supply
Never shows you the piece by itself just big stinkin hand in the way all the time..
هههههههههه
Your sound quality is really poor
Hi there. Thanks for your comment!
Please, refer to the latest RCC7 series installation video here:
ua-cam.com/video/yEvLqKiPa5k/v-deo.html
For any questions or concerns, do not hesitate to contact us at support@123filter.com or at (678) 801-9308 M-F 8:30-5:30 EST// (678) 261-7611 M-F 8:30-5:30 EST
is there any reason this company doesn't answer EMAILS to them
No subs
This not how AMAZON advertises. Supper pissed I now have to spend more money on either getting a Plummer to install or to for someone to carry the heavy af box to UPS for a return. Drilling and Cutting holes is not "Easy & Simple to install".
DISSAPPOINTED af
Hi Celtic. I'm so sorry about your experience. Could you please give us a call at 678-261-7611 (M-F, 8:30 - 5:30 EST) or email us at support@123filter.com so that we could help to make things right for you? Thank you!
the audio is inaudible
Seriously fix the audio, this is horrible. Try hiring Hulk Hogan to read the instructions and see if that helps
Hi Bill. Thank you for the suggestion. We are working on a new version of the installation video. :)