Don't Buy: Nespresso Vertuo Next - My Experience and What Actually Worked
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- Опубліковано 3 чер 2024
- Nespresso looks like a very appealing Espresso Maker - until it goes horribly wrong. They're living proof that good design doesn't always mean good quality. Here's why you shouldn't buy the Nespresso Vertuo Next and which Vertuo Machines you should buy instead.
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Don't Buy Playlist: • Don't Buy
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0:00 - Intro
0:13 - Original vs Vertuo
0:50 - Vertuo Next Premium
2:34 - Vertuo Deluxe Flat Head
4:40 - Vertuo Round Head
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#Nespresso #VertuoNext #Espresso - Наука та технологія
Don’t replace your machine next time. The fix is when you arrive at your machine in the morning, the handle should be up ready to insert a capsule. Don’t place a capsule inside the holder yet. First carefully touch the underside of your lid where all the spikes are and gently but firmly twist the spikes just enough to dislodge them from their stuck position. That’s it. The spikes just get stuck. As long as the spikes can rotate freely, you shouldn’t have an issue with the machine. Also, make sure you never hold the brew button unless you know you are teaching your machine how much to brew from that capsule size.
You may want to keep an old capsule, remove the lid, and clean it. You can run this blank capsule after a brew to clean your brew head between cups or at least between flavors. I would do this as much as possible even after every cup to make sure the system stays crystal clean for your next cup. Yes, it will waste water. Save it for your acid loving plants please.
Pinning this comment so people can try out this solution. Thanks for watching!
Ok
All that extra work on a more expensive machine....it negates the rason fir buying these overly expensive aluminium leaching pods...then you might as well buy a manual espresso machine or a bean to cup ...you get cheaper,fresher , freshly ground bean coffee with. Pods are old and stale and 10x more expensive. I have one of each pod machine...they all turned out tastleless, small,expensive after a year of trying thes pods out, had a dolcegusto,nespresso, espresto(k fee) etc....pod prices got very expensive eventually. I invested in the cheapest philips bean to cup and the 1kg beans that I buy are way cheaper, I now enjoy freshly ground, great tasting coffee...I can choose any brand I like of beans tooo...YAY
Nope sorry but it just kept blinking at me and never worked the pins never got stuck it was an electrical malfunction I ran through all the options to retest and still gave me the blue light which isn’t even in the instruction manual so thanks for the info but it wasn’t the case for me. My new Virtuo Plus Deluxe works great no problems… but they need to figure out the virtuo next machine I bought the karafe and everything for it I was bummed but I’m happy with my new machine
Mine is definitely going back as the problem is intermittent. worked fine for 11 months (around two coffees a day. I also have an Inissia for espresso shots. That one never failed in 10 years of heavy usage) but first started to "process" one in two capsules and now none. did so many "water clean"s that, water what comes from it is crystal clear. None of the mumbo jumbo worked. It feels like the machine is not recognizing the capsules. I would get the same blink if I try to brew and there is no capsule in the machine (spins stops/ flashes brown and returns to steady white)
Vertuo Next tries to do too much on such cheap plastic machinery :( once you take the fun out of making coffee no crema will make you happy.
thanks for reading... I actually wanted to smash the machine to bits with a hammer and post it on youtube! I got it literally for free as in Europe they have a promotion where the value of the machine is refunded in capsules. I might just go get another one as I really like the coffee. The machine is still under warranty but I would destroy it for $50 if anyone wants to see the insides of it
online? Maybe that will make Nespresso take a serious notice huh?
We bought a round head two years ago and not one problem with it. It's excellent. I bought a Vertuo Next for my office, as it's a bit smaller and sleeker. It has all of the same trouble you mentioned. I haven't gotten one cup of coffee from it. I began searching videos to see if I was doing something wrong and I came across this. So, I guess I'll be trading this is for another round head.
This video is spot on. I bought the Vertuo Next in November and it got the double flashing orange light of death last month. Support walked me through 20+ min of cleaning, descaled it, and a week later the issue came back. Talked to them today and they offered to replace it with the Roundhead at no cost.
I have to respect Nespresso for bringing back the red ring of death
@@nonpondo_😂😂😂
Great vid, thanks! I purchased the Vertuo Next and had the same issue you encountered after about 2 months of using it almost daily. Support was great and quickly sent me another Vertuo Next which I've had working without issues for over a year now, with an average of 1-2 uses per day.
Great video and great choice. I have had vertuo (round head) for over 8 years now and still going strong. Never had any issues, thankfully! I love mine!
Thanks for this information. I've been wanting to buy a nespresso for a little while. I'm doing my research now and glad to come across this video. I was so confused with all the options available, but you cleared that up as well. Thank you for the information.
I bought my Virtuo Next from a liquidation outlet store and it has worked great for the past 4 months. I got an error light where it wouldn't brew the other day so I unplugged it, waited 30 seconds and the plugged it back in and it has been working ever since. I figured since it is computer related, it has to reboot sometimes.
My vertuo ROUND HEAD machine is awesome! I have used it twice a day for three years. I own the Vertuo ROUND HEAD built by Breville. The Nespresso rep in the store said this one was the only one to buy. Clean it often and you'll love it!
I bought my vertuo next second hand. I cleaned it, descaled it and it has never made a coffee! I thought I was using the wrong capsules. How disappointing! I may have to contact nespresso and go through what you have gone through! Thank you for making these videos!
Love the Nespresso coffees and the overall look of the machines. I am on my third Nespresso machine. First one was a Vertuo that did pretty good and then started leaking. Bought a Vertuo Next and used it till it started sounding like I was standing at the end of a runway next to an F-15 on full afterburner. Performance continued to diminish, not brewing full cup, blinking lights etc., got a second Vertuo Next from a relative that had only used it briefly and didn't want it. So basically a new machine. I'm a regular coffee drinker, 2-3 cups per day, and brew more if guests are involved. After a couple of weeks, same issues involving noise, not brewing full cup, blinking lights, numerous wasted pods despite running de-scaling and cleaning cycles. Glad I saw this video. I will probably try a round head machine based on your recommendation. If nothing else this prevented me from buying another Vertuo Next. If the Round Head doesn't fix it, I am probably done with Nespresso.
I've had round head for nearly a decade , I simply wait on sale in dec or with coffee credits , then sell my working round head machine on Craig's after cleaning decaying making sure it works. Win win , but I stick to round head chrome version . I've not had any issues. The sellnisba win win for example if I buy with good credits sale 100-150 credits and machine is 200, or less , then insell for around 60obo (cleaning kit) that way I'm not out anything, someone gets a good machine for cheap and I get a recently built unit. Many people do a similar thing with Drills that are on sale with multiple batteries.
This is our second K-Classic. We had our first one for many years, so when we had to replace it, we wanted nothing else but this exact ua-cam.com/users/postUgkxBrV-RbF5Nk0Rlt9i15aao-YMzqzTG8Vf model. We use it for about three people everyday in the morning. The taste and quick brew is one of the reasons we like it so much. There are so many choices of brands of coffee that we would grab what was on sale and test the different brands from there. I would definitely recommend trying different brands of coffee to find the ones you like the most because there are brands that quite frankly taste horrible.
I am having the same issue as you have stated. The machine after resetting it numerous times in less than a month the machine would act like it was going to brew but would not pull any water made a lot of noise then the the brown light. After watching your video I am now going to buy a round head coffee maker. I was given all these coffee pods and need a machine that works. Thank you again letting me know that this is a hopeless machine.
I got a Vertuo Next to save money from Starbucks and so far I did not get disappointed. The coffee tastes much better than my old Keurig and just looks better with the crema on top. The machine reviews worried me at first but hey I thought if the machine lasts few months I made the money back compared to Starbucks, lol. Nearly a year later the experience is still spot on and I mostly used reusable pods, no real issues so far. All in all it was worth it but refilling the reusable pods is a nightmare compared to Keurig.
What reusable pods do you use?
That's not crema
I luv my Nespresso ❤❤ Never Had AProblem😊
I've had mine for 2 years and it works fine. The problem you mentioned is fixed easily by cleaning the machine. It takes about 5 min a thing I do ones a year. Additional to the descaling ones a year
After 2 years with the Vertuo Next, I got the dreaded double blinking orange light. I talked to customer support (which I must say was very polite and helpful) and after doing some troubleshooting, the verdict was a free replacement. The issue with the Virtuo Next is the bar code reader can get damaged, which renders the machine useless, because it can no longer recognize the pods. Definitely a design flaw. I'll see how my replacement does, and if it croaks, I'll just do the free upgrade to the better machine.
Yes, I’ve had similar problems with Vertuo Next., and I’m happy to have see your video. I’m on my 2nd replacement (3rd machine) and now it “doesn’t recognize the capsule”…( this shortly after I spent over $100 restocking my supply). I’ll be calling them tomorrow. I’m certainly tempted just to rely on my CHEMEX pour-over pot, but for one person in a household drinking coffee, the Nespresso would be a convenience if it worked…….
Just seeing this as I am thinking of purchasing a coffee machine for myself. I have been wanting one for so long, but held back as I didn’t want to purchase without doing some research first and your review was amazing! I’ve seen a lot of TikTok’s of people returning the first coffee machine you had and I’m so grateful I didn’t purchase it at the time it was trending, but I will definitely be purchasing the vertuo round head!
YES! Same problems. Thank you for patiently describing your issues. I've talked with customer service several times and they are ill prepared to help. I don't get it - because my friend has the same machine - purchased a few years ago- and never had this problem. Now I see this machine on ebay for very low costs. I love the taste of the coffee when it works. But to keep replacing the actual machine doesn't make sense either. Thank you once again for providing this vid.
Thanks for the great video to warn people away from a sub par product. I’ve had a very similar experience with the Vertuo Next. My second machine in just over a year has just stopped working, giving the orange blinking light, and won’t brew. I’ve been through every troubleshooting solution multiple times on both machines with no luck.
Exact same thing happened to me.
On my second Next machine, descaling didn’t solve the problem. Hate that I’ve invested so much in Pour Over sized capsules as I really like a larger cup in the morning, but having a subpar machine that needs to be replaced frequently is saving me nothing.
Thanks for the video. in June of 2021 I purchased the Next machine. Now, 1 full year later double orange light repeated over 4 days. My headaches starting to kick in. LOL. I probably drink more coffee than the average person, so I am sad that its now being replaced by the roundhead. I've grown attached to this next machine like it is my first born. Overall my experience with the machine was great, it did everything we wanted it to do along with multiple different sized coffee pods and fun seasonal releases. (Cheaper than Starbucks) I continue to be a Nespresso fan. The support team was very helpful in fixing issues several times over the course of the year starting at 8 months but my machine finally time for the graveyard just as the warranty expired. I kept my machine clean and descaled on a weekly clean /monthly descale basis. I hope this roundhead lasts longer than 1 year and I am excited to try it out.
Thanks for the support. I have had the exact same experience with my Nespresso Vertuo. Its infuriating when you consider Nespresso is such a respected brand. and they already know the appliance has defects wow!
You are right on! I’ve had the Vertuo Next machine only a month with same issues. Delicious tasting until the dreaded orange light started appearing. I’ll start by descaling again and see if that works.
I was just on the phone with Nespresso for an hour and a half trying to troubleshoot my Vertuo Next. It was doing the exact same thing as yours, it stopped brewing. I've had the machine for 1 1/2 yrs, past the 1 year warranty. Nespresso support offered to extend my warranty at no charge and upgrade me to the round head. They also said that there are known problems with the next and the round head is a superior machine. I pick it up at a boutique store tomorrow. Hopefully it's as good as they say it is!
I have the exact same problems with a 3 month old machine. After a day of trying to get it to brew, I gave up. Unplugged it and was going to box it up this morning, welllo and behold, I plugged it in and gave it one last try, it worked!. Well let's see how long this lasts. Great information on your video.
Thanks for watching!
I’ve had this same issue with mine. I had the exact same make and color as your original one. It worked great for a couple of weeks (with daily use), then it starts chugging and spitting the coffee being brewed. I haven’t reached out to Nespresso yet; but I will. Thanks for this video. I thought it was me doing something wrong!
I was thinking of upgrading to a vertuo machine, but having read reviews on here and other sites I'm going to stick with my trusted Essenza Mini and the original pods! Thank you to everyone for making this decision so easy for me.
don't get me wrong Linda but the actual coffee from the Vertuo line is superior. I used to have a Stormio (big cup) from the Vertuo in the morning and Fortisio Lungo from my Inissia later on. There is also a wonderful Fortado from the Vertuo range. Try them at your local Nespresso if the testing station is open. But the actual Vertuo Next machine is nothing but frustrating. As if someone has time to send machines backwards and forwards all the time... that is pointless
I can confirm that the round head chrome has zero issues (it's the longest running vertuo design) buy on sale and try it,
@@borispaunovski6939 yes those are both very good although I don't truly understand the nesspresso pod charts with intensity etc , maybe a nesspresso cafe visit is in order
Don't buy this one... after a year my machine starts to not recognize the capsules, and then they lunch an update of the software... worst,,, the machine make all the process... Clean/Decal but when it comes to brew coffee, run run run and starts blinking red then white again and in the app the message is clear " capsule don't recognized" over and over again.
After a video call with the technical department of Nespresso they realize the machine is inoperable to brew cause don't recognize the caps. Well they want to give me 30% off in a new one...
This is a common issue this brand and model have... You just have to see all over the internet, but they identified the problem... Know they have to recall all the machines but instead they give you a opportunity to buy a new peace of junk with 30% off, it's amazing this brand...
Don't buy...
We’ve had the Nespresso DeLonghi machine for original pods for about 9 months and absolutely love it. It actually makes real espresso with 19 bars of pressure unlike the Vertuo line. A friend gifted me a Vertuo machine for my b-day this month and both my wife and I agree that the original line tastes quite a bit better. The only slight issue is that we have really hard water in Oklahoma and so instead of descaling every 6 months, we need to do it every 3-4 weeks, otherwise the taste of the espresso goes down hill fast.
Get a brita,it will make the coffee taste a lot better.
Use bottled water.
Look into Aqua Sauna. It's a whole house water filtration system and it's amazing! Everyone that visits tells me how good my water is in the showers and drinking. They go on sale all the time
I have hard water so just use demineralized water.
When everyone started mining how their keurig broke after a year, mine gets used 4-6x daily and I’ve had it for almost a decade. Still works perfectly.
@@Puglover130 You really shouldn't drink demineralized water(God forbid deionized). Water is supposed to have some mineral content. Having the water being demineralized makes it more reacting, when drank it will strip your body out of minerals and over time you'll develop mineral deficiency. Google it for more info.
Just use a brita or bottled water.
Had the deluxe flat head for a year or two, and after the first week it started making an ungodly racket everytime it brewed. The coffee it made was ok, but got progressively worse till it finally died. We bought a VertuoPlus machine as a replacement and we finally remembered how good Nespresso coffee was supposed to taste. Been using it 5-6 times a day for the last 6 months and it still makes amazing coffee quietly.
The best and most comprehensive rating and warning on UA-cam!! Thank you so much for saving my time and money. What do you think of the Vertuo pop ? I hope it will be a new machine without any issues.
I bought the vertuo next on november 17th 2021… it broke down on november 11th 2022… 5 days before the warranty expired… they wanted to send me back another vertuo next but I ask to exchange for a round head… really glad they accepted!!!
Thank you ! You were a great help! Appreciate your review and true honesty ☺️
We went with the Next. So far, so good. It’s been several months now. There was one issue however, it was showing a red light, not sure what it was but customer support walked me through the fix. Customer support was pretty awesome by the way. Anyhow, it works. It’s convenient, and fast. It brews a good enough cup of espresso. With the frothing device, you can make a passable latte. Of course it’s no replacement for a real espresso machine, but it’s faster and won’t break your bank.
I recently purchased mine from Amazon and so far no problems or plastic taste as of yet.. I was fully aware of all these problems looking at reviews but I’m hoping my machine may be one of the few that work? Lol I only brew one cup a day and have yet to do a full cleaning besides the first one I did when plugging the machine in for the first time. I will update this comment in two weeks. Super insightful video though! GL everyone who bought or had plans to buy this machine. I also don’t have the breville version, I have the delonghi.
That was a great video. Thank you, I'm at stage two now. Sent back vertuo Next for exactly the same reason, and waiting to receive vertuo premium as promised by the customer support team. In fact, I wasted 3 sleeves in trials of clean, descale, reset, factory settings. Finally, I will cut it short, When I receive my replacement, I will put it on the marketplace, and I will never buy any more nespresso machines or capsules. I will get a professional one. These machines from nespresso are all crap.
No issues with my Nespresso Vertuo Next machine. Absolutely love it!! Mine is a Delonghi manufacture maybe that has something to do with it.
Thank goodness I got a virtuo I believe three+ years ago before the next machine. It has been amazing. I also got a breville (older version) off a neighbor as a back up which does not brew as hot but the flavor was just fine. I’ve seen many issues with the next machine and pray I have a decent option when needed.
I've had the vertuo plus almost 3 years. Love it... even with my own grocund offee in the capsule. 2 descaling cycles in that time and even when it says it needs descaling, it still works. Seems to me, older is better
Agreed. I hear incredible things about older models.
I have been using the same machine since march 2018. I have the Vertuo plus.They don't have it anymore. It was made by Delonghi. Great machine, touching wood, zero issues so far since 2018
Wow, just stumbled on your video. I’m in the process of returning my newly purchased Breville Nepresso Creatista Plus for lukewarm, weak coffee and replace with one of the above. Your painful experience and awesome video is very helpful and will save me a lot of time.
Same issue here, my Nespresso Vertuo Next just died after a happy 4 months of life... First it stopped brewing double espressos, then the espresso and as of this morning all coffee pods. The amount of pods we lost until figuring it out is outrageous... Thank you for the video. The replacement Vertuo next is on its way but now I don't have high hopes...
ask for replacement pods! $1 each and it is not your fault. I have a plastic back full of them. they must replace them
Don't buy this one... after a year my machine starts to not recognize the capsules, and then they lunch an update of the software... worst,,, the machine make all the process... Clean/Decal but when it comes to brew coffee, run run run and starts blinking red then white again and in the app the message is clear " capsule don't recognized" over and over again.
After a video call with the technical department of Nespresso they realize the machine is inoperable to brew cause don't recognize the caps. Well they want to give me 30% off in a new one...
This is a common issue this brand and model have... You just have to see all over the internet, but they identified the problem... Know they have to recall all the machines but instead they give you a opportunity to buy a new peace of junk with 30% off, it's amazing this brand...
Don't buy...
Got a Nespresso Vertuo Next for my birthday a month ago, and I got the same issue as the person that said that their machine “froze” ( at time stamp 1:54 on this video - the comment/review titled “I’m at a loss with my Nespresso Vertuo Next”). And like what you mentioned that the first red flag was a leaking machine!!! It happened to me too! My boyfriend actually owns a Vertuo round head and he has had it for a while now without any issues. So I 100% agree with this video and I’m considering switching, or rather, upgrading to the same machine he (boyfriend) has. I really enjoy Nespresso coffee and I still have lots of pods I haven’t used. Considering gifting myself a vertuo roundhead or a vertuo plus for Christmas, but for now I’ll stick with instant coffee and give some capsules to my boyfriend so he can save money hahaha. To anyone considering getting a Next: SKIP THE VERTUO NEXT, JUST GET THE ROUNDHEAD OR VERTUO PLUS!
I bought my first Vertuo Next on March 15. It stopped working one month later (wouldn't power on at all). My second machine only lasted a week before it started leaking at the head. Just picked up my third machine 2 days ago. This morning it started flashing orange and was leaking water into the capsule holder. It finally made my espresso, but it was making some awful sounds while it was working. This is the Breville version. I'm going to exchange it for the the Delonghi, hopefully this is a better machine.
I just got the Vertuo next as Christmas present and although the Colombia coffee tastes really good I am having problems with the start button as you mentioned on your video, sometimes it works like it should and same amount of times it takes a few pushes of the button to start brewing. Also its pretty loud and you need to push hard on the lid to lock it in place. Good video , thanks.
When I went for a vacation this summer, there was a Nespresso coffee machine. I enjoyed nice aroma of coffee every morning and eagerly wanted to buy one. I noticed that the Vertuo nexts are huge on sale now but read all negative reviews. The machine that was at the resort was the round head nespresso. I will definitely get that.
So appreciate your video!! From the beginning I had trouble with my Vertuo next. It’s too hard to lock and a bit with unlocking. It’s quite a struggle for me. The dreaded red blinking light reminds me the ole internet band connection. Keurig was so simple. I may just pull it back out. **I was going to buy a new one but you saved me. I thought about calling the manufacturer, but what a hassle. I’ll try the one you have had good luck with since I too love espresso.
I bought the Brevelle Vertuo almost a year ago. The same model you ended up liking shown at the end of your video..(I need to break the Starbucks habit too!) I've not had one issue. There are a few things to think about though, in order to prevent some of the issues that popped up from the other models you showed, and to preserve the life of your unit.. 1) never slide the machine around. Its heavy and will likely result in leakage at some point. Clean you machine at your discretion using just the hot water process. Make sure to descale as recommended by the mfg. About 6 months in my case. It's based on how many cups of coffee you make monthly. Never run vinegar through the system. Use the Nespresso descaling solution. Its cheap.
I got my Vertuo deluxe from Costco in 2021 and so far my experience has been amazing. I use to spend 300$ a month in Starbucks. Now I only pay 80$ per month for coffee. Can’t be more happy with my Nespresso machine ❤. Your video shows only negative for some reason, I am very confused but Big coffee brands might be happy from this video😅
Great Video Vittor, I bought my Nespresso "Vertuo Next" 6 month ago, I have the exact same problems that everyone else had. We should consider filling a report with BBB (Better Business Bureau) against Nespresso that we all sign, it might help new buyers avoid wasting money on this product.
Thanks for watching! I'm still hoping that Nespresso hears this and focusses on better quality. I love the coffee (when it works).
I bought the round head Nespresso as you recommended! Thanks for sharing we are
Very happy with our purchase! Much appreciated ❤
Love this honest & detailed review. ❤️
The Vertuo Next from my office went down, pretty sure our Office Manager saw this video because it was replaced with a Delonghi Vertuo Plus! I thought it was a downgrade but after seeing this video I’m glad they decided on a more reliable device. I’ve heard that the blue LED you can see is not actually a programmed color, it’s caused by moisture getting into the motherboard of the device and affecting the LED’s. Very problematic machine!
I've gone through 2 next premiums now, I actually can go pick my new round head up at ups now. first one completely just wouldn't turn on anymore, second is leaking water, let hope the round head is better! I didn't have issues with Nespresso support though, I actually called and said I don't want to deal with another next I just want to switch to the round head, without hesitation customer support said sure. me and my boyfriend were surprised at how fast and little effort it took. clearly the next needs a revision. my mom and sister both have next machines that work and have been working for 2 years so it must be something within the last little bit.
I have had the exact same experience and now I’m awaiting the same replacement as you!! Hope this machine is good and lasts for years like it’s reviews say.
Thank you soo much for this video! Extremely helpful when I just called customer service and needed to choose a replacement machine.
Phew! Good thing I watched this first!
omg thank you so much for this, as i spent yet another sunday fighting with my machine, going out to starbucks to buy again, fight is on with customer service tomorrow night after work, wish me luck!!
Those lights behind you look amazing. Great video
Re empty capsule, Cesar makes some excellent points , I don't remove the tops of empty capsules, I simply flush them with water at kitchen sink takes 5 min each for Luongo, the grounds are so fine that they come out the holes (eventually with some vigorous shaking and turning 90 degrees so disk is verrticle in sink it will seem to be not working but trust me on minute 5 it will ) I leave the tops on this way no fear of water back splash during machine operation I use either a small capsule or a large one depending on how much water is pre loaded . I do this to flush and get the heating plate in the machine pre heated . Never ran one for cleaning though. I have allot of empty capsule , why ? Eventually the top gets too many holes in it . Then a handy clean clean one with only holes from coffee brewing is there . I've not tried recapping.......yet I do have a breville grinder that costs more than my nesspresso round head chrome. ;) best of luck ill make another reply about my experience with machines
In my comment yesterday I said I was going to call Nespresso today about my 2nd replacement i.e. 3rd Vertuo Next. I decided to try a little more to fix it so I rinsed it through two more times (in addition to the previous two) and it finally recognizes the capsule. I guess I’ll keep it now that it’s working.
“Agreed” with everything stated in this video! I usually don’t post reviews but details is in video is almost everything I went through with my Nespresso Next machine. On my second Nespresso Next- was about to purchase the Nespresso Deluxe but after watching this video I plan to get the Vertuo Breville round head.
I know folks that have this model have had theirs for quite sometime. It’s also one of the priciest models from the line so I guess it’s most likely to be better quality (?) Well, it’s worth the shot ‘cos I’m not going back to purchasing coffeeshop coffee or other machines out there that produce ungodly tasting coffee.
Same exact thing happened to me. I used mine for about two months and it did all the same things. Replaced machine with refurbished machine because mine was “out of warranty” even though it was only used a bit because it was for my extra kitchen. Refurbished one doesn’t work and is super loud when it try’s to run. Maybe put 10 pods through it. Thanks for the video.
We have Virtuo+ unit stopped working. Found a pod that didn’t eject properly and had lodged itself in the head. The support line helped me with some tests and once cleared and reset. Back to normal. So enjoying the coffee
I bought a Vertuo Next Premium machine and it leaked from everywhere, in fact it leaked so bad it literally went with a very loud bang and knocked all my electric out. Replacement machine leaked just as bad and sounded like a very broken aeroplane trying to take off. I am currently on a Vertuo Plus machine, which so far is working ☺️
I have a Vertuo next and it works great. Have it for over a year now. Maybe your delivery service drops a lot of boxes
Mine leaked soooo bad too!
Wow! Thank you for making this video. It truly helps me make a confident decision about my next purchase. I currently have an espresso Essenza and have been wanting to purchase another machine. Again, thank you for making this video. Take care and be well.
My Vertu Next simply stopped working this week. Does not power ON, no lights, nothing. It brew coffee almost everyday without a problem and one morning it was dead, no orange or red light came on. It just, died. I had the machine for only 9 months. So frustrating! My boyfriend contacted customer support and they asked him which machine he would like as a replacement (except the one that’s 1,000$ LOL) so we’ll receive a Vertu Flat Head soon.
I hope it won’t brew plastic coffees! Thanks for your video.
I have a next, rose gold fixtures, bought from Nespresso (doesn’t say breville or delonghi)
And so far no problems. I’ve had it about 1 1/2 years. I think the rose gold was the upgraded model you were referring to in the video. I’m curious about the round head model. It may be too large for my space tho.
Yes. Had exact issues along with overflow of coffee in the pod catcher. Cleaned it numerous times, and right after cleaning 1/2 my coffee ended up in the catch basin. Takes constant cleaning and maintenance. Have to use an eye dropper to blow out the little ports. Total waste of money. Daughter-in-law had the good one l. Didn’t feel I needed anything that fancy so got the one you showed with all the issues. Now I keep a towel under it because if it isn’t leaking water it’s leaking coffee. Not going to dish out an additional $300 just to get some froth on my morning Java. I’ll brew it on a percolator. Tastes better anyway and not near the hassle!
I too thought my machine was faulty but in reality, it was ME that was faulty!! Not having educated myself on the machine, I did not realize there are different size pods that represent the amount of coffee the machine will pour (each pod size has barcodes the machine reads). As far as the orange blinking error light..if you place the pod in and lock it, walk away for a while, and come back to brew, the error message will occur...so you have to halfway open the lid, enough to reset it but not to let the unused pod drop....OR you can simply remember NOT TO walk away from the machine once you load and lock the new pod. Be sure to brew it quickly thereafter. I also own the CitiZ which I love for its design but this Vurtuo Next gives me the option to do the Pour Over when I have family over and a cup at a time won't necessarily do.
Jdd
I’m with you about the silver round head made by Breville. Good coffee, no problems, and it’s quieter than the round head from another maker that I have at work.
My Vertuo Next worked flawlessly for 23 months, but now having many of the issues others do (starts up - blinks orange - stops). The coffee is so good however, doing research on which one to replace it with... Thanks for this helpful video..
Everything you explained with your vertuo next machine literally just happened to mine with less than 2 months of owning it. I was on the phone with them this morning and they offered to replace my machine right away at no extra cost, they are sending me a brand new vertuo round head now. I am glad I made the right choice this time around. The rep on the phone even told me hes had his round head for 3 years with no issues and highly recommended the round head. Not as fancy looking but I look forward to getting it so I can be done with all this nonsense.
Thanks for your reco!
Chrome round head looks nice
Thanks for the vidéo ... I was about to buy a Next machine. I have one of the older original one but kind of tired of the mini cup. Will go for the vertuo round.
I bought this machine a few months ago and right away I started having problems. I wasn’t using it much but now that I am it’s getting much louder, which is why I looked up if others are having the same issue. Thanks for the video. Wish I had checked before purchasing.
Don't buy this one... after a year my machine starts to not recognize the capsules, and then they lunch an update of the software... worst,,, the machine make all the process... Clean/Decal but when it comes to brew coffee, run run run and starts blinking red then white again and in the app the message is clear " capsule don't recognized" over and over again.
After a video call with the technical department of Nespresso they realize the machine is inoperable to brew cause don't recognize the caps. Well they want to give me 30% off in a new one...
This is a common issue this brand and model have... You just have to see all over the internet, but they identified the problem... Know they have to recall all the machines but instead they give you a opportunity to buy a new peace of junk with 30% off, it's amazing this brand...
Don't buy...
I have the virtuo next. Got the red light on day two. I readjusted the water tank and it’s been working since. Hopefully i continue to be problem free. I think downloading the app and keeping up with firmware updates is key. I also enjoy the more aerated coffee.
I purchased a Next. I did have some issues with it and customer service replaced it with the Plus. I haven’t had any problems with this machine. The Next was more attractive but the Plus is a superior machine. I am happy.
I have the Virtuo Next and have had no issues at this far. It brews fantastic coffee and is relatively quiet IMO. All these bad experiences documented here have me worried now, but I can honestly say mines running like a champ.
Yeah I thought that too. Until mine shit itself and I am awaiting a Nespresso Plus to be delivered as a replacement. Cross all your fingers every time you make a cup of coffee with Depresso
How long have you had your machine?
Vertuo Next was the best one and than they started messing with all these new ones coming out
he obviously trying to get cash from another company, this is so comon now that soyboyz are trying everything to earn money on internet and since he does have big boobs, it is more hard to do ...
Had two within a year. I drink coffee religiously. I used a virtuo plus in a hotel I was staying at. It didn't wake my fiance up being a few steps away. It's SIGNIFICANTLY quieter. The vnext breaks down for heavy users and is unreliable. Youre quite lucky that yours hasn't given you issues yet. By the way, I REGULARLY descaled and clean my next every couple of weeks on a day off and it still gave me problems . Both did. If yours starts showing issues, just go for the virtuo/vplus . Way quieter, easier to clean and reliable .
omG this video is what I have been looking for! The only question I have is, is the Verto Original as loud as Verto next or quieter?
It's only been a month since we purchased our machine. What a disappointment! You are spot-on! We are experiencing the exact same problems. Going to have to return this machine and look into purchasing an upgrade like you recommended. Glad to know that we are not the only ones having these issues.
Thanks for watching!
We bought the white Vertuo Next as a joint Christmas present for ourselves in 2020. Lasted about 3-6 months before it failed. The barcode reader was faulty and it would just flash red. We have a coffee station in our home that is mostly pink. They had a pink Vertuo Next at that time so I asked if it could be replaced with a pink one, I was willing to pay any difference in price. I was told no that it could only be replaced with the same machine. Okay we awaited our replacement white Vertuo which took several weeks. Within 2-3 months it too stopped working. This time they let me choose whichever Next colour I wanted but by then the pink (limited edition) was unavailable so we went with the grey. Fingers crossed, so far, it is working fine. I’ve received a couple of sleeves of 40ml pods as, I guess, some kind of recompense. Customer satisfaction does not seem to be a highly rated goal 🤷🏼♀️
Great video thanks. Had 2 krups over 10 years and both lasted with no problems for 5 years each. Not keen to switch to vertuo as you are tied in to nespresso pods only which are now over priced.
You are so on point I’m having that same exact problem with my Nespresso machines
Had mine over a year, use nearly every day, love it so much, when it breaks will order another one the same day❤
Omg I had a similar experience too!! I went through 3 VERTUO Next machines and now they offered a different model so I’m waiting to receive my vertuo plus deluxe machine I’m praying it just works!! I’m thankful I’ve had a keurig to back me up in between waiting for machines and dealing with my next machines that continued to fail. DO NOT BUY the VERTUO NEXT MACHINE!! Save yourself the time and frustration and try a different model.
Same with me!! You think they would fix the issue!!
What model do you recommend?
Yea thank God for my Keurig as well! Saved me...as I need the caffeine
I wish my wife had watched this video before buying our Vertuo Next last year. We had the leaking & orange blinking light of death within two weeks. Fortunately (?) support did the hour of troubleshooting and eventually provided us with a replacement machine. So far, after six months this one is still working... but it's wonderful to know that it will eventually probably die an ignoble death, too.
My latest machine started making noise this morning…
just a quick update on my Vertuo Next that stopped brewing. I got a replacement and it works! So it is always the machine and don't bother fixing it yourselves. Try to use it as much as you can while in warranty and send it back when it stops. try to run some clear water (three presses in two seconds with no capsule inserted) from time to time and that's it. enjoy your wonderful coffee without stress
Exact same problem! Wasted a bunch of pods and tried every direction in the manual to no avail. Very frustrated and have given up. Threw Vertuo in trash and went back to my old fashioned but reliable for 10 years Cuisanart old style burr grinding whole bean coffee brewer. So much for trying new things.
I bought the Vertuo next in March had to return it in May. Now will see how this same one works.
My second Next machine is sitting in its box as my upgraded replacement of the round head arrives tomorrow. Same issues as yours. I hope the regular Vertuo behaves.
OMG! Im getting ready to send my 2nd one back in less than a week. Have done every single troubleshoot there is, including spinning the spike things. I'm going to try the round head as you suggest. Thanks for a great video!!!!
Are these breville or delonghi??
2 machines at 2 types and 2 different houses. Neither has had any issues. Both the Next and Virtuo Plus have been spot on. Maybe I am the lucky one!
Vertuo Plus owner here - Nespresso build. It ran for about 5 years before the brew head began to leak. Made nicely whipped coffee. Not sure if I will replace or repair.
I had my machine for 2 years and then Bam!! Same as yours. I tried all the internet suggestions and none worked. My husband disposed of it and got me a new one it’s the Nespresso plus. Fingers are crossed but I have a back up just in case
I've had the Next machine for 3 months. It has worked great, I had no problems at all, until I did the first descaling. After that it just stopped working. The button didn't respond at all, to anything. I called support and they tried to help me by trying a lot of different things, still no response from the machine. In the end they ended up sending me a replacement, they offered me the VertuoPlus instead. They said since it has less problems, they'd rather send me that one, with no extra pay.
We got a Vertuo Next last week and the postman has just arrived to take it back. Compared to our old Dolce Gusto (which never put a foot wrong for 5 years) this thing was a disaster. First thing we did was to give it a rinse, following the instructions carefully. A little later we made two cups of coffee, both of which needed extra heating to make them drinkable. Later on we attempted to make two more coffees, but on pressing the 'go' button it immediately gave us an overheat alarm. Nothing would persuade the machine to behave, so I switched off at the wall socket then back on. This cleared the alarm, but the machine wilfully ignored our instructions. We got no coffee. Next morning we had a repeat performance and that's when we decided this heap of half-baked junk was not for us. However, if you like puzzle-solving you'll be delighted with the list of fault codes in the manual, it'll help pass the time while your blood pressure climbs into the danger zone. Good points: looks good; good tasting coffee (but tepid). Bad points: everything else, including tepid coffee, no coffee, wasted pods and mysterious alarms. This was a machine straight out of the box and it seemed incapable of reliably carrying out its primary function. The 'fixes' on here involving flushing out every day (just an extra kilowatt or two...) and fiddling with the spikes (should NOT be necessary) reminds me of having to dry out the HT leads on my car every morning or bang on top of the TV to make it work. WTF?? We are getting a new Gusto tomorrow and if it's as dependable as our previous one we'll be more than happy. Thank you very much.
I have had 5 next premium machines in 2 years. I am now waiting for my next replacement. They have informed me that this will be my last replacement as I am out of warranty based on the original purchase date.
As I have a lot of their vertuo capsules I have decided to purchase a Plus Solo. This seems to be a better model, whilst I wait for my replacement.
Wow, I'm shocked at how loud that machine is. I switched from a Nespresso U (classic line) to the Vertuo Plus 3 years ago and the machine is so quiet.Other than having to do 2 descalings over this period (with regular monthly cleaning), the machine has worked tremendously well. Since I am a single person household, I got really sick and tired of cleaning and air drying my Bialetti stove top espresso and cappuccino makers - I really just don't have the time. I only switched to Nespresso as soon as they confirmed their recycling programme in Korea (which I triple checked to see how legit the recycling process was). I had absolutely no problem with the U, which I gifted to a friend along with my Aeroccino after I got my Vertuo and Barista machines. Overall, I've had a really satisfying experience with Nespresso, overall. Coffee is very expensive in Korean coffee shops (including Starbucks and Blue Bottle), and I don't drink coffee nearly enough to justify those kinds of prices, although I will spoil myself to a Blue Bottle coffee once in a while - or - go to a small independent coffee shop from time to time to experience roasting that is done on site.
If you wake up at 04:30 at the morning and need the coffee, all your family wake up, this is the true.
I’ve had two Nespresso machines. The first did not brew the coffee hot enough and always had to add hot milk to bring up the temperature. This was a known problem of the first machines produced. After a couple years, I ended up upgrading to another model made by DeLonghi with improved brewing temperature and has been working well for six years. However, I can’t say I’m crazy about the taste. I had a favorite pod but was discontinued. Most other pods taste the same and I find the artificial crema a little over the top. I still have the Nespresso and use it occasionally for a fast cup but now own an Italian made espresso machine which produces better results.
I have the vertuo plus from Krups and i love it. No issues with that model (knock on wood) 🥰
Same as you. Bought 2 vertuo next machines from J Lewis as on sale, both have stopped working after a week. Got one of them replaced last week, will phone tomorrow for the second machine. Do not advise buying this Next machine. We had the roundhead machinr which lasted 3 years without a problem but now that's died, just out of warranty!
I have had all of the same problems with my vertuo next machine! (Flashing lights, leaking water, and stops working all together) Thankfully I purchased it @ Costco so returns have been simple. Exchanged 3x so far with same issues. But when the coffee ☕️ does brew it is great tasting coffee!
Agreed! And Costco or Amazon are certainly the way to go for ease of return.
@@VittorTech yes for sure!
Hi, just watched your video on virtuo next, ours is made by Krupps and works perfectly, no plastic smell or taste, does not break down and makes great coffee. Buy your next machine in England .thank you.