Connection issues talktalk sagemcom router

A quick video showing how to fix one reason for connection issues with the talktalk sagemcom router. I was having issues connecting to my work direct access / VPN and changing the dns settings in this way has fixed it. There is a new firmware being pushed out so hopefully the issue won't be around much longer
I used Google dns
8.8.8.8
8.8.4.4
Sorry for the quality, I recorded for my flatmates on my work laptop where I cant install screen recording software
See these sites:
Https://community.talktalk.co.uk/t5/B...
Https://community.talktalk.co.uk/t5/A...
Other things you can try include switching off homesafe in your talktalk account and asking the community team to switch off WiFi optimisation. As a last resort you can ask for the Huawei hub to be sent out for testing

[@jahidmiah5184]

Fixed my issue! Thank you so much! TalkTalk customer service are rubbish

[@nicoleahmed]

You're welcome I'm glad it helped

[@WRPG]

unfortunately there is people still waiting on a firmware update as no new firmware has been released

[@vaseline7487]

Talk talk…Online phone call staff ridiculous hung off any time. Internet cut off time to time ..

[@nicoleahmed]

Try the support forums. Talktalk phone and online chat aren't great