DVD Map Read Error Fix (2011 GMC Acadia)
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- Опубліковано 14 жов 2018
- How to fix the Navigation Map System on a 2011 GMC Acadia. The dealership told me that my map quit working because it was not up to date. They were wrong. It just needed to be cleaned.
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Out of the hundreds of videos I have watched on UA-cam, this video by far saved me the most amount of money. Considering I am pretty tech savvy myself, I never thought of this and it worked!! I didn’t know there was such an easy fix to a costly fix at a dealership. I even sent my whole head unit down to Florida to have someone fix it and they didn’t even do this! Considering they are a business that works just to fix this error and they didn’t fix it is ridiculous, but thank you for the amazing information.
Thank you so much Tyler! I'm glad it helped. I was shocked it worked for me too, but it saved me so much money. Thanks again for the kind words......
Had the same problem with our navigation system in our 2010 Cadillac Escalade EXT ( map system error). Took it to dealership and they said they would have to remove and send system out for repairs and that it wouldn't be a cheap fix. After veiwing your video I immediately went out and purchased a DVD lens cleaner kit for $29.00. Installed disc and within 20 seconds my navigation systems error was corrected. Works great again Thx.
Doug Hergott They told me almost the exact same thing! I’m glad we figured it out and saved a lot of money! Thank you for the kind words......
Wow, ordered the same cleaning disk off of Amazon 9.95. I couldn't believe it in 40 seconds it worked. I just purchased a 2011 Chevy Treverse. The seller told me the nav system stopped working a long time ago. I started researching and seen where Chevy wanted 179.00 + for a new disk. I kept getting the same error disk. I came across your video, can't thank you enough for the GREAT information.
Michelle Margrabe I’m so glad it worked for you! And thank you for the kind words.....
I just ran into this issue and they said I needed to pay $1065 to replace the whole thing so my Nav would work again. And here I am finding this video on UA-cam. Definitely trying this today!
I hope it works for you. And thank you very much.....
@@jster1963 I will write if it works. Thanks for this video!
@@jster1963 it worked! Saved me a bunch of money! Thank you so much!!
@@boriqua87 AWESOME!! I'm so glad and thank you very much........
Did mine yesterday and IT WORKED! thanks for the video. I was trying to change the fuse, I bought a newer disc thinking that was the issue. Worked like a charm 😀👍🏽
Na'Tasha Miller Awesome! I’m glad it worked! And thank you.....
AMAZING! I've been living without Nav in my '12 Acadia Denali for two years. THIS FIXED IT. $14.99 DVD cleaning disk at Best Buy did the trick in a single cleaning pass. THANK YOU!!!
Awesome! It didn't work for a couple of people, but it worked for me. I'm glad it worked for you too. And thank you very much......
Riddle me this Batman....what if your Disc Eject will not light up to select??
@@brendafisher7832 I had the same problem.
Just have to try again some other day.
Finally light up.
Clever. When unsure how to proceed, go with the simple & cheap first...always. Your clip is a clear illustration the value of perseverance and research. Nice work.
Thank you so much! It was frustrating dealing with GM Corp, but I'm glad I found a fix. Thanks again......
Just did the same with my 09 Escalade. Worked! Thank you Brother!
Alejandro Neri I’m so glad it worked! And thank you very much.....
Wow, I bought my 2013 Acadia from Fox Valley like 2 years ago. I hate the way the transmission shifts but so far it hasn't fallen out. Good post, hopefully this will save a bunch of people some money.
Holy cow you were 2 miles away from my house! That is so cool. We love how our Acadia rides, but it's been back for so many things. I hope GM fixed the bugs for you. Anyway, thank you very much......
Wow this video was a LIFESAVER! I just received the Lens cleaner disk ($9.50 on Amazon) I ordered after watching this video and my map works! I’ve been so bummed without it but didn’t want to spend the money on a new disk (I probably would have had the same issue with a NEW expensive disk). Thank you so much! I have a 2012 Acadia.
mwashbu01 Awesome!!! I’m so glad it helped! And thank you.....
Couldn’t find the exact disk can it be anything similar to it? Or where can I find it ?
THANK YOU!!! Our 2011 was giving us the same error! A cleaning disc worked!!
Awesome! And thank you…
Really appreciate you doing this video and providing a solution to the Map Error!
I’m so glad it worked for you! And thank you very much.....
Thank you! Is all I can say.
This absolutely worked! Spending $10 at Best Buy for the laser lens cleaner disc saved me nearly $200.
Thank you again! God bless you!
Awesome! I’m so glad it helped! Thank you and you’re welcome…..
I used my air compressor and blew into the Map DVD slot with disk removed. I held it about 3 inches away as it has 160 PSI. This fixed my map error. I also did this to the DVD drive because it was intermittent. Only did this a day ago, but so far both drives are working well. I also ordered a $10 Cleaning disk from Amazon in case this is short lived remedy.
I wish I would have tried that! Excellent! And thank you for the info.....
Thank you sir it work!! Went to Walmart for len cleaner they didn't have so I went to Best Buy it were $14 and some change .It were worth it. Thanks again for the information.
Awesome! I'm glad it worked. And thank you....
Thank you so much!! I am not at all a car person, but tried this and it worked!!!
Kim SK Super Duper! I’m glad it worked for you. And thank you very much.....
Yesssssss saved me and the customer service act like they have no clue, thanks you just saved me a lot of money and time.
Thank you very much! I'm sorry I missed this comment...
Dude thank you very much it work for my GMC Acadia ❤️
Jean Pantoja You’re very welcome! I’m glad it worked for you.....
Worked on my 2012 chevy traverse ltz.... I bought an insignia disk cleaner from best buy! 13.00 dollars and it worked!!! Thanks!!!!
tonycheba I’m so glad it worked for you! And thank you very much.....
wow !!! Thanks you saved me a lot of money, I just did it, after I saw your video and it works perfectly !!!! the disc to clean only cost me 6 dollars !!!!! ❤️
Awesome, awesome, awesome! I'm so glad it worked for you too. And thank you very much for the kind words.....
thanks for doing this for everyone i just used the same cleaner disc and fixed my 2012 traverse nav
Awesome! I'm so glad it worked for you. And thank you for the kind words.....
Thank you so much for sharing, I hope this works for me also, I have had so many issues with my 2011 GMC Arcadia Denali, I've spent so much money on repairs!!!
I get it! I hate that cars are made to last until the warranty runs out! I sure hope this works for you. Thank you and good luck......
Exact situation.
Worked for me! Thank you.
Glen Awesome! I’m glad it worked. And thank you very much.....
Thanks for the great idea! 🎉 I just used a lens cleaner cloth that I use for my glasses and my navigation is working just fine.
Awesome! I'm glad you got it working. And thank you very much...….
How did you use the cloth? The dvd cleaner didnt work for me 😞
Raul Loera I hope someone that knows how to do that replies to you. I don’t know because the disk worked for me. Good luck.....
I'm going to have to try this. Just got my wife a new-to-her 2008 Acadia SLT-2 and we often get that error message also. Doesn't happen all the time. But her GPS doesn't work more often than it does. Thanks!
Gil Graue It worked for me and many others. A few didn’t have any luck. I hope it works for you and thank you very much.....
Omg thank you so much this is a game changer!!!!
I hope it worked. And thank you.....
Wow that's awesome
I've been trying mine for 2yrs I'm
Every so often I google a new hack for it lol now I'm
Headed to Walmart to try yours thanks so much I'll let you know
Ma Riker I sure hope it works for you. And yes, please let me know....
Did this work? I have a 2010 buick enclave and i am having same issie with my map dvd...
dawn moccia-hooper it didn’t work for me:( unfortunately I’ve tried EVERYTHING 😫 but it’s worth a shot this was the. Best one I’ve seen i think I have further issues with my truck that may be affecting that as well, so don’t go by me lol my alarm goes off at 2am no reason at all my doors locks with my keys in the ignition 🙈 so yeah I have some electrical problems for sure!!
Wow I tried doing this today and it works great, thanks for the tip
That is so awesome! I’m glad it worked for you. And thank you very much.....
Another 5 minute quick fix for you for the same problem. Butter knife wrapped in a baby wipe insert in slot and move left to right. It cleans the laser head. Worked for me
NO WAY that worked, LOL!! That's too simple. Wow, it's amazing to me how the simple things work the best. And thank you very much....
@@jster1963
I was amazed myself to be honest.
Worked on a 2012 acadia denali! Thanks!
Awesome! And you're welcome......
Just did mine. Now it's up dating to the New Nav. Thanks You Tube
don kinsey I’m glad it worked! And thank you.....
2012 Acadia is doing the same thing! I'm going to try this tomorrow. Thanks
Brian Szeredy I hope it works. Good luck! And thank you.....
Any luck?
@@pattysamuelson8411 kinda. It is working most of the time, but still not quite right. I bought the cheapest cleaning disk I could, and I don't think it worked as well as a better one would have. My system still gets stuck once in a while, but I know I just need to get a better cleaning disk
Wow, that’s amazing!!
Thank you Kpoolove65!
I have a 2011 gmc acadia same problem. I'll try this ASAP. Thanks for the video.
I hope it works for you! And thank you very much.....
@@jster1963 👏👏👏😎👍🏾 worked perfectly. Thank you for your video.
@@ptgfern4588 AWESOME!!! I'm so glad, and thank you so much for letting me know. Enjoy......
Hey, jester, nice to hear from ya, and good on you for fixing that navy system. I thought the days of cleaning heads were gone with cassette and VCR head cleaners. It’s a sad day in human technological evolution when head cleaners become a standard, again. If any ever tells you tat you need a head cleaner for your SSD storage device, punch dead in the face. LOL, but hey, I’m glad it worked out for you.
LOL! Thanks my friend......
@@jster1963 DAMN AUTO CORRECT! EITHER IT WORKS OR IT DOESN'T! but still makes me sound like I drool!
Auto correct kills me some times! I try to write "tru dat" and it puts "try day", LOL! Now worries.....
Lol, yes.
just did the same thing and it works great!! thank you
Awesome! I'm so glad it worked. And thank you so much....
@@jster1963 you are welcome..at first i used just a cd/dvd cleaner and that didn't work so i ordered from amazon a blue ray cd/dvd cleaner and that worked.
Gonna try it thanks for sharing
You’re welcome and good luck!
My 2010 Traverse popped this error up on my today. I was going to call the dealership but watching this I'm running to Walmart and buying the CD hopefully it will work in mine also....
Let me know if it works. Good luck....
my map dvd was 12 years old still worked but it looked like i was driving across fields on the new roads only just changed it to get the new roads . its unusual for a sealed dvd drive to need cleaning , keep the dvd cleaner in safe place as i predict you will need it again , as air flow is getting in to dvd drive all the best
I wondered why it needed cleaning too. I know about traveling across fields too. When we went to the Upper Peninsula of Michigan and Wisconsin, we were driving across fields. Anyway, thank you very much.....
I can’t believe it I have a 2010 Cadillac Escalade having the same problem so I said what can it hurt I bought the same cleaner I swear it worked I was like wowwww thanks so much for the tip
I'm so glad it worked for you too! And thank you very much....
Chris Salvato The bright side is it works AND your map is up to date. My map is old...
jster1963 thank you again
Chris Salvato You’re welcome
Thank You
Your welcome....
Does it have to be that exact disc lens cleaner ? Or do you think I can order any brand lens cleaner off Amazon ?
I’m not sure, but the Memorex worked well. The Maxell only worked for a few days. Check out my part 2 video. It may help too. And good luck.....
HEY THANKS , I WILL TRY THIS
ASAP
You’re welcome and I hope it works for you. I am putting out another video pretty soon using another method of cleaning the lens that worked for me. Good luck and thank you again.....
I just posted the other video on another way to clean the Map DVD lens. I hope one of these methods work for you....
Wow man you are amazing
Tell that to my wife, LOL! And thank you....
So when I put my disc cleaner in my GPS it said push play !! Did I get the wrong cleaning disc or do I have a different problem?
I’m not sure. I don’t think I have a play button. However, the disc says that in a regular DVD player and you do press play. Give that a shot. Good luck. I wish I could help more, but that’s all I know….
I'm f****** happy 🤣 right now I tried mind and it works perfectly with a baby wipes thou
Awesome! I'm so glad it worked for you. And thank you very much.....
Thanks for the quick fix, just need disc cleaner!!!! Any suggestions how to remove a stuck CD!!
Thank you so much! And I’m sorry I don’t know how to remove a stuck CD…😞
Im pretty sure that was a Nickleback CD you took out of there to put the cleaner disc in :)
LOL! Great to hear from you! It wasn't Nickleback, it was Madana's greatest hits ;-) Stay warm my friend.....
i tried what you had on your video a number of times but it didn't work... now i have an updated disc and a lens cleaner... any other ideas?
I'm sorry it didn't work for you and no, I don't have any other ideas. Good luck and sorry....
Wonder if they sell the newer ones for cleaning USB ports... lol
LOL! I have a new invention;-) Thanks my friend.....
I’m going to try that in my 09 Escalade
Jus Luv Music I hope it works! Let me know. And thank you...
jster1963 I found your video bc I was leaving one job trying to get to another tonight and my GPS just refused to work . Usually after 2 tries it will work but not tonight . Had to use my phone to get to the next bar . I’m DJ’n right now but when I leave here tonight I’m going straight to Walmart!
It worked ! Thank god ! $7 disk from Amazon and literally 3 seconds and BOOM I’m back in business!
Anyone know how this will work if I can’t get the nav disc out itself
Someone blew compressed air in theirs and it worked for them. Good luck…..
If I put in a CD in my radio it says the map DVD error will this fix that
I'm not sure. Sorry.....
My fm radio still doesn't work though, is there a fix for that?
I’m sorry I don’t know. I wish I could help, but I can’t. Good luck.....
Could this maybe also fix dvd/CD player error? Please help.
I’m not sure but it’s worth a try. Good luck…..
how did you get to the second drive thing
When the Nav system has an error, it gives a prompt in the lower right hand side to eject DVD. Just touch that and the entire face of the radio opens up. Good luck....
@@jster1963 thx
Will it work on a 2012 GMC Acadia Denali??
I'm not sure, but it's worth a try. Good luck.....
If you put a dvd in the cd slot it’ll play dvds mine is set up the same as yours
Awesome! I’ll have to try that. Thank you so much…..
Quiero saber si hay algún disco para comprar tengo una y nesecito unidad de navegacion
I’m sorry I don’t speak Spanish
Compre un Acadia 2008 no me funciona la pantalla de DVD tengo que comprar el disco para que me lo limpie y pueda usar el Dvd y ya funciona???
I'm sorry I only know how to speak English.
I did this and it didn’t work for my 2011 Buick Enclave sadly but I’m getting the same error .
I'm sorry it didn't work for you. I hope you find a fix. And thank you very much.....
Too bad you can't find a fix for a 2011 Mazda CX-9 navigation system. Mine is stuck on the insert map DVD. This trick you showed won't work on my car due to the fact I have no way to eject a DVD from the system.
I sure wish it could have helped. Sorry and good luck.....
Watched your video, then tried. No luck for me. Tried inserting and cleaning a few times, then tried map dvd. Keeps saying map error over and over. :(
Brandy Heitkamp I’m sorry it didn’t work for you:-( I wish I knew another fix, but I don’t. I would try cleaning the map disk, but that’s the best I can do. Good luck....
How do you use the Auxiliary cord?! Can’t find anywhere
I have no idea what Aux cord you're talking about...
jster1963 on the radio that shows on this video the top right next to the eject button isn’t that the aux out?
@@missheather6274 OH! That is an Aux input. You can plug a MP3 player, or Ipod, or computer audio, etc. It will play through the vehicle sound system.....
jster1963 yes, I just can’t figure out what Aux cord it is as I’ve already purchase the standard 3.5 and a different one with 2 prongs. So weird how I can’t figure it out and the GMC wants $130 just to look at it hahaha
Miss Heather $130?? I’ll look at it for $100😬. I think I have used mine. I’ll try to use it and make a video for you. It may be a few days.....
i had the same problem so i put my cd cleaner in it. bingo.. works fine now... baahahaha
Awesome! I'm glad it worked....
Lol the guys in the dealership would have just changed the whole unit out.
So true!!
Or not, perhaps they would have just used a disc cleaner and charged you accordingly. Ya right. 😎
Dealership quoted me $1000 to exchange whole unit on our GMC Acadia because "it can't be repaired and we don't repair 'em." Mine may need actual repairs with a CD stuck, but we found a YT vid showing how to remove and ship the radio and nav unit for repair. HiTechElectronic YT channel has info if anyone ever needs that.
I just got a 2011 gmc Acadia Denali and I have the exact same issue I'm canceling my appt with the dealer and trying this.
Let me know if it works for you.....
@@jster1963 I'm buying it tomorrow I will definitely let you know whether or not you are a life saver lol
I went to Walmart and Target today and none of the stores carry this darn CD cleaner however I actually found it online and ordered it. ill keep u posted
I'm so disappointed I finally got my disc in to fix my navigation and it didn't work on my 2011 GMC Acadia Denali I guess I'm going to have to pay the big bucks to get it fixed
@@remotelylucy I’m so sorry! It worked for so many other folks. You may want to get a second mortgage for what they change, lol. Once again I’m sorry it didn’t work 😞
So that DVD runs continuously when GPS is in use? Seems like a bad idea.
I have no idea if it runs all the time. It may just load each time the car turns on. Good question though......
I tried this but it won't come back out. It's stuck😩😩
I’m sorry. I don’t know how to get a stuck DVD out. Try looking for a UA-cam video of that. Good luck…..
Thank you for sharing this. I’m having the same problem but it tell me the same thing when I try playing a dvd. Not sure if is reading it as navigating dvd but Sometime it would take long reading it and then it would come as error. I have a 2010 chevrolet traverse Itz when I got it they show me and the movie was playing good. Any one that can help me !? Or if I try this same thing maybe it would fix the problem
You have a different system than mine. My DVD is for the map only. It can't play any other DVDs. I'm sorry I can't help you......
Mine won’t even eject so I’m screwed.
That’s too bad! Maybe try to find a video to get it to eject. Good luck….
After viewing, I had high hopes for my 2010 Honda Crosstour Nav. Recently, after my battery died, when starting up, it keeps downloading the map, and after 2.5 minutes, says "Please check your disc". I tried the exact same Memorex Lens cleaner, but unfortunately, I get the same comment on the screen. I cleaned it 4 x but still no change. If anyone has any other ideas, I'd like to see them. They want $3,2000 for a new reader, $900 refurbished, and $800 for sale on e-bay. Too expensive. I'll just use my cell phone, if necessary. I'll try cleaning a dozen more times, but am not hopeful.
Thanks for the idea, though.
Sorry, $3,200.
I'm sorry it didn't work for you. I don't know any other techniques to fix it either, Maybe someone that has watched will be able to help. And good luck.....
Mine unfortunately didn't work
I’m sorry it didn’t work. One guy commented that he just blew compressed air in the slot and it worked. Maybe give that a shot. Good luck…..
Quiero comprar uno
Check out my Part 2 video of this. You may not need to buy one. And good luck.....
That's why I hate dealers. Buy 180 new map disk they wanted to sell you and it wouldn't have fixed anything.
sandboundchris It’s funny how I could find a fix online and they couldn’t! I’m losing faith in the system. All’s well that ends well......
Just did mines 5 minn ago because I watched this video but it dint work..
I'm sorry it didn't work......
It's alright it's just 10 bucks thought ide give it a try I'm gona try your other option of the q-tip but I think it is that Lazer..thanks for the info.
@@hugoarreola4770 I wish you luck…
Its works once than the next day its back on same bullshit so thats temp fix
Mine has worked ever since. Sorry yours didn't.....
😭😭😭😖😖
Thank you, I think......
Too bad I already threw away the disk and everything. Wish I would have seen this video before.
I found a disc for $10, so don't feel too bad. It was worth a try for me and it worked. Thank you and maybe you can get another disc for cheap. Good luck.....
I have brand new DVD nav which was replaced by dealer it's doing that no way lenses dirty
MickNJ1979 I didn’t think mine was dirty either, but it was. And for $10 I thought I have nothing to lose....
Should have bought a ford
I have my '05 Mustang ;-)