Camry Transmission Shudder Torque Converter Replacement Update - 2013 Toyota Camry
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- Опубліковано 19 лют 2021
- A quick update about the Torque Converter replacement covered by Toyota extended warranty. My 2013 Camry had 123k mi at the time of replacement and was covered in full by Toyota in February 2021.
Watch Part 1 here:
• Before You Buy a 2012-... - Авто та транспорт
I just bought my 2014 Camry yesterday! Started with the shudder this morning and immediately hopped on google and UA-cam to find out the issue. After learning about the fix, I called my local Toyota dealership and they told me the warranty was extended to 3/16/22 under 150k mikes. I just dropped it off and got a loaner, should be done within a week!
That’s awesome, I’m glad to hear!
@@MasryMotors do you still own the car if you due it’s still okey?
Did toyota cover labor and parts ???
OMG, GOD IS GOOD! I JUST HAD A TRANSMISSION SHOP LOOK AT MINE TODAY. Will charge me $500 to take my transmission apart and could cost $4000 to fix. I have less than a week to have it fixed with 148,000 miles on it.🙏🏽🙏🏽🙏🏽
@@jeanignacio503 Toyota covered it all! I only payed for some missing lug nuts. About 10 bucks!
I recently got rid of my '12 Camry mainly because of this issue, but glad to hear they extended the warranty. Thanks for the update!
Dang 🔥 your videos are very informative thank you
me and my girl procrastinated on the covered warranty we never got the torque converter fixed been driving the transmission like that for 5 years!!! Toyota reliability!!! but now it's time for new car or fix
Watch part 1 here: ua-cam.com/video/qEf_3Zb0SUc/v-deo.html
Is your Camry a 4 cylinder or V6?
I would like to know if I keep it that way is it really damaging my car or...? Because some people say the use the S-mode and keep it that way...
thank you
My 2015 has the same issue and it’s not even part of the extended warranty any recommendations
I tried getting this done back in May 2021 and I was refused and the reason I was told your VIN# doesnt qualify for that. I even spoke to Toyota Canada and was told its was expired in Oct 2017. I have been dealing with since since 2 years now and to replace it will cost a lot... Any idea about how Toyota Canada works?
Warranty xteneded in Canada as well ??
Did you get a new warranty?
Hi mate I bought just two months ago Toyota camry altise 2015 and has issues of transmission or maybe converter problems it's making vibration noise after speeding from 40km to 60km I can feel it then it goes away..so can u help me how to solve this issue thanks
Its now 12/2022 and it just started to happen in my 2013 Camry. I havent called the dealer but I assume I am out of luck having them do it.
Just reached 150,000 miles when my 2014 started shuddering. Cost me $2100 to have my torque converter replaced. Just had it done. If that's all I have to shell out every 150,000 miles I wouldn't call that unreliable. That's more reasonable than any other mid-sized sedan on the market. Heaven forbid you have a 2010-15 ford fusion. I've worked on plenty!
True...
But when you buy Camry. You expect to have no issues what so ever. And I would say. Based on the amount of older Toyotas on the rode. 150k miles, car isn't even broken in yet.... but I guess with new and stricter standards from epa. Manufacturer are pushing to do whatever they can to get better gas mileage..
Update...... Don't overheat the 2AR-FE engine!!! There is no coolant level light so if you knocked some poor animal and put a pinhole in your radiator, you won't know until it's too late. Talking about those restrictions, there is no tolerance for ANY warping at all in the head. I may have totalled the old girl.
Hey bro Someone once told me that you had to replace the transmission in order to replace the torque converter?? I guess that isnt true? 🤔
Im also having the same shuddering issue with my 2014 camry
@@blazer9829my replacement torque converter also failed within 50,000 miles. A car that requires a new torque converter every 50,000 miles is not a reliable car.
I bought my 2013 camry at 32K miles just before the full warranty was to expire. The transmission felt very "whacked" out so I brought the car to the dealer at about 35K miles. They told me the tranny needed to have its computer updated. Updating the computer didnt have any affect on the transmission and the shuddering transmission continued to get worse. So about a year or a few months before the extended warranty for transmission repairs was to expire I called many dealers and they said there was no recall on this but I needed to bring in my car to have it checked for $300 bucks. I mentioned that this was covered under the extended warranty but they said I still needed to pay $300. If there was nothing wrong with the Tranny why would they charge you $300 to check it. LOL strange.. Either way I should of paid if I wanted the Transmission repaired. I am just wondering now that my car has 125K miles on it will the trans just give out? Changing the fluids there and replacing it with real automatic transmission synthetic fluid did helps. Getting that Crappy Toyota transmission fluid out was a good idea. i guess we need to get past the Crappy Toyota brand also. :)
I have 2013 like yours it’s a V6 does that matter?
Where are you located what’s this done in Florida
Thank you so much for posting both of these important "PSA" videos. My daughter now owns a 2013 Toyota Camry LE. I can't say that I have noticed the shutter yet, but I'm afraid it will occur just outside of the June 5, 2021 cut off. I went through a similar torque converter replacement with my Acura TL. My concern is that they will not do the replacement unless they can confirm the shutter. If I tell them it happens "intermittently" and occurring more frequently, do you think they will do the replacement? Or just do the software update hack? In other words, are they bound by Toyota corporate to "prove" the 2013 Camry exhibits a shutter before they will replace their defective torque converters, or will they allow the replacement as a preventative recall fix, knowing it will eventually have the issue?
I would speak to corporate. And express your concerns. Make no sense for them to no longer cover something like this especially since it's a know issue.
It is corporate that will authorize any free repairs or recalls.
Get the software update ASAP before any shutter occurs. At my dealership it was 150. You’ll probably have to pay out of pocket but it’s well worth it
What if it has 180000 2012 camry its doing the same thing i was told i needed a transmission what should I do thanks in advance
I just spoke to someone at Toyota customer service center. She told me the secondary enhancement was extended till 5/22/2020. You got yours done after that date. I'm going to have to call and speak to somebody else again I am a little under $150,000 miles. Somebody commented on another post and said it was extended until 11/2022. Waiting on a call back from the dealership
Yes there’s been multiple extensions, but I believe the last date was summer of 2021.
What about the 2014 model?
I just went today....2014 Camry... It will be fixed by dealer ..No charge. You have until 11/22 to get it done and must be under 150 k miles. Going in for repair in 2 weeks ... They said 4 days to do work.
Sweet. Good to know.
Not sure if my car is doing it or not. 14 Camry SE. Just bought it in May from Carvana with 98K on it. Car is great but one and a while it vibrates a little at low speeds until you get over 40MPH.
Carvana has warranty until August so if what your saying is true I'll only need to pay for rental.
Hey #MasryMotors,
My question is, Did you have to pay the dealer anything for diagnosing the car?
Yes you have to agree to diag fee but it's waived when they confirm warranty repairs
@@MasryMotors You know how you said that it's waived when they confirm the warranty repair, did the dealer refund you the money? and also what country was that in?
First dealership I went to wanted diagnosis fee. And also said car is out of warranty. went to another. And they didn't even bother to ask. Assistant Service manager confirm is a known issue for this car. Took car right in and they confirmed my complaints. Didn't pay anything. Assistant Service manager did say I can either keep car overnight since they would have to order new torque converter since they don't keep them in stock.
@@wilsont8293 what year is your car? I called multiple dealerships and all said I was out of the warranty window. Even called corporate and they confirmed that the warranty extension was passed. Not sure if I should escalate as I was never notified about the extended coverage.
Mine just started with this shudder and i missed the warranty by legit 2 weeks Fml hope the tranny doesnt blow on me 😢
Hi Masory motors
I had the same issue, they local dealership is saying it’s the torque converter and will charge me $2900. Is it too late for me? Have I missed the boat? I have 133000 miles on it.
Sorry to hear you're having issues. The original deadline has passed as far as I know.
Same thing happened to me. 2012 camry but just found out today. I guess I am late for no charge repairs… 104k miles
Hope you get it figured out
Did they drain and fill or flush transmission fluid also? I just got mine back but still jerks at 20 miles feels the same
To remove torque converter. They will need to drop transmission according to assistant service manager. And with that.. will need to remove torque converter from transmission. Therefore fluids will be removed.. but.. my only concern is.. when they drain the fluid into a catch pan. Will they reuse old fluid in new torque converter.. I hope not.. You don't really know what will be done in the back 😆😆
@@wilsont8293 new fluid...it is on the repair order in his video...
I’m having the same issue, are you still driving your Camry? How much did they charge you?
Do you have to be the original owner or will this warranty work if its bout used?
You don't have to be the original owner
@@MasryMotors sweet thanks for the speedy reply glad I found out the problem before the warranty was up I'd be f*cked
Well if it comes back again after repair that means they fixed partially. If you’re planning to replace the converter I would suggest to replace the whole transmission unit.
I thought the same thing since the price is about the same with parts and labor included
Does anyone happen to know if the shudder mentioned in the videos is damaging to the car's components?? I've got one at 211k and at this point I'm just ignoring it when it happens. Anyone had a transmission failure or been left stranded because of this particular problem?? Thanks -
That's a great question, I'm not sure about that.
I read another reply on YT that a guys Camry did it at 110K and he still drives with the problem at over 200K miles.
You can be stranded with any car at any time unfortunately
That is awesome man, I am very happy for you, it is a gorgeous car. I am out of luck because I have 164k miles. Did the receipt reflect what it would have cost to do the work? See I got my 2012 Camry for $4,900 XLE with all the additional packages, so it is a top of the line in excellent condition with clean tittle. Also at the dealer they told me that the warranty on the job is life time as long as you own the car, but they did not give me a price, thery said I have to pay for the inspection first.
Same thing. Happen to me. Dealership wanted diagnosis fee. I said no and went to someone else. Makes no sense to charge diagnose fee, when this is a known issue for this car.
@@wilsont8293 Keep receipts for any repair. Who knows in later they do a recall. It is frustrating.
It's frustrating I sold off my 2013 Toyota Camry LE with high mileage when I bought it becoz of this shudder and went for a 2014 Camry LE with 171k mileage and I noticed the shudder and no check engine light from the scan..I went ahead to change transmission fluid and filter but it was not fixed.I am frustrated and thinking about what to do next and stumbled on this video while I was researching about this issue.I wish I saw this video before buying this car..I drove my 2011 camry smoothly for over 4years till 219k miles without any transmission or engine issue.Toyota should offer this recall to atleast 200k miles..It's crazy looking for a good transmission place in around LYNN, MA to fix this...It's been crazy and this car looks awesome but I am considering selling it off again less than 2month I bought it
Funny enough it passed inspection and it wasn't noticed
You actually have 8 years from date of original purchase. It’s a different date for everybody.
My car is at 180k so definitely out of warranty. The shutter is very bad do you have any idea how much it would cost to repair out of pocket?
$2000ish
It's the same with my 2012 I took it to 3 mechanics and then said I needed a new transmission I'm thinking they don't know about this and it's just the torque converter
@@user-xg4gp5kg7i call it a day and get a low miles used transmission i got one with 75k 4 months in and it’s going great
The extension is good for 8 years or 150,000, which ever comes first. Hence 2012 camry expired last year and 2013 will expire this year. 8 years from the day of purchase. I have a 2012 camry and was just denied because it was purchased on August 5th, 2012, hence on 8/5/20, the car lost its resale value. I hadn't thought about selling the car untill today as I left the service dept. And with only 65,000 miles on my very first new car purchased, I wondered what the sales depth. would offer me for it not knowing that the crumbled up piece of paper I'm holding is a 3,000 repair estimate for the same car. Strangely,, the service advisor named Luis went by Monique on the printout. Hmmm, wasn't me!
Wow. Hang in there and please keep us posted.
In the same boat. 2012 Camry LE with 76K miles.
If you out of warranty.. call corporate and try to come to some type of arrangement. Maybe you have to pay. But not the full price. Since this is a known issue... This was offer to me when I called corporate with my scion ia. Which is built by Mazda. And Mazda have known issue with spider crack on their infotamiment system. Mazda have extended warranty on their cars. 99% of the car was made by Mazda in the same plant that makes the other Mazda which have the warranty extension..Toyota refused to cover repair. But they did offer to cover some of it.. you never know.. give it a shot.
I have my 2013 camry..replaced torque convertor @148000k because of shudder....now 2 years later @175000k shudder came back and it is worse than before..
Me too 3 converters since new now im about too replace for 4th time they last about 60k miles on mines
So is it too late now for the warranty claim? It ended it in June 2021?
As far as I know it's ended, not sure if it will be extended again.
I heard it's now till 11/22 according to reply on this video by Chris.
I think mine's starting to shudder but very little I think and not everyday or everytime.
Seems like when it's fully warmed up no problems. I dunno.
Carvana's got me covered till August either way I need to take it in which sucks cuz I hear this can take a week to fix.
I just 3 days ago got a transmission drain and fill from my local trans shop they additive some kind of additive im not sure exactly what, I’m assuming Lucas transmission fix or something like that and it totally solved my shudder
@@SenorDennis I'm thinking of doing the same. Thanks
@@SenorDennis And hopefully that fixes it permanently. I've read it works but sometimes only for a while
Is there any official website from Toyota that i can look up this information so I can present it to the dealership? I called today and they had no idea about this warranty.
I just left a Toyota dealer in Pennsylvania and they showed me on their computer screen that it was extended but not til June 2021 but June 2020. I just sent them this video & waiting on response. I know the OP states 6-5-21 and I asked about mine on 6-1-21 and asked again today 6-7-21. Can't wait to hear their response
Type on Google.. Toyota torque converter shudder csp.. there is a pdf file from the nhsta.gov.. there is information on there about the extended warranty. Also can call corporate number. I spoke to a brand relation team (not sure exact terminology). But I told them I have torque converter shudder. They ask for Vin. And confirmed my vehicle qualifies to be fixed under warranty. Since. First dealership I went to told me. Car is out of warranty. And there is nothing they can do. Unless I pay diagnosis fee first and pay to replace torque converter out of pocket... Since. Car is out of warranty..
Also... A assistant service manager showed me on his computer that warranty has been extended till the end of this year.. it's under some type of program. csp.. consumer service program or something... I would speak with corporate. I would call different dealerships, speak to multiple assistant service managers. As they gave me different information depending on who picked up the phone. Best of luck
@@wilsont8293 thanks. I called many dealerships and was told the same. My car is out of warranty and the recall ended last year :(
I even called corporate and was told the same thing. Recall ended last year.
@@louisdelgadillo4647 same for me 2012 se 110000 did u fix your car how much it costed for you ?
Mine just started doing that ... but mine is at over 200k miles 😢
Called corporate 10-7-22 and was told it expired 2018. I am having vibration between 25-30 mph then starts back up at 45-50 mph and doesn’t do it out of those speed ranges. I have an appointment Monday with my local dealer and hope its not to expensive to fix. It sucks as I just got the car three months ago and thought this whole time it was possibly unbalanced/worn tires. Anyone know if its ok to continue to use the vehicle?
Let me know what the dealer tells you. I’m having the same issue
Any updates?
Any updates ?
Wow wish I knew about this sooner. Have a 2012 that started shuddering around 50k. Brought it in for the recall. They fixed some sort of controller. At 80k felt it shuddering again. Thought warranty was gone. Now it's at 115k and shudder like crazy at 40mph. Not buying a toyota ever again. I've owned 3 toyota and 1 lexus. All were great except this one. Worst car ever....and I bought it brand new!
I have the same issue with my 2012 Camry, only 84k miles and it is not covered, they say that the extended warranty expired last year, it will cost me over $1700 to fix it, any suggestions ?
So I'm having the same issue with my '13 camry. I just got off the phone with Toyota 800 331 4331. " Not a dealership". They told me that if it is the Torque Converter it is covered understand the Warranty Enhancement Program ZE5 until 10/21 or 150,000 miles
@@alphawolf97 i have a 2013 doing the same thing with 184k miles u think itll be covered before 10/21?
Who told you over $1700 ?? If the Toyota dealership go ahead do it
@@bob123281 i just took my 2013 Camry SE in today (purchased in 5/2013). May 2021 was my deadline. if you purchased yours in October 2013 you have till Oct 2021. Good luck.
@@maxforever26 so 8 years from purchase date?
149k 2014.
Issue didn’t start until Oct 2023.
Toyota dealers and corporate said F U.
How common is this problem on the 2012 se model with 4 cylinder engine?
very very very common. i experience it with my 2012 se and i’m 🤏🏽 close to getting rid of it
@@dwizzzleI guess you never got the software update. I took mine to the dealership to get it done and found out it had been done back in 2017
@@scottg429 my warranties may be up. i’m pushing 200k miles
@@scottg429 how many miles did yours have?
@@dwizzzle 113k now but way fewer in 2017. 200k is out of warranty and the software update only works if you do it before the shutter starts
So much for a so called reliable toyota Camry...was looking at a used 2013 camry SE with 125k... Guess I will pass on that pos.
Every car has issues it's nice to be aware. These make great cars as long as this repair has been completed.
@@MasryMotors like you said. It COULD happen again after the repair was done. Happened to me...
@Relaxation Conscious actually. It went away. After I had the transmission fluid drain and fill done. I didn't change my transmission fluid for a while...that was the issue that caused the shudder to happen again.
Mine just started doing this at 73,000 mi. 2012 v6. I don't think the v6 is on the list.
My 2012 v6 do the same shit
How is your car now?
It's great, no issues!
@@MasryMotors how many miles did u drive it so far I have the same issue 2012 Camry se they don’t want cover
I just contacted Toyota corporate, and they're saying my VIN is not on the list. I've got a 2012 Camry SE V6 with this issue. I'm going to call my local stealership and see if they can diagnose and tell me what the costs is. Anyone want to buy a well maintained super clean 2012 Camry SE V6 with 94k miles?
This issue does not apply to the V6, you’re having a separate issue.
I am the second owner of 2014 Camry with 88k miles. Shuddering problems started Oct 2021, went to a local Toyota dealer about the problem which I did not feel it until it was noticeable. The dealer said the car passed the warranty about 6-7 weeks, said can not provide any help. I called Toyota to ask for a good will repair since my Camry has a low mileage (warranty was given for 150K or 8 years which ever comes first). Toyota rep called me back and said sorry it is now your problem, you pay the bill (about $2000), we can't do anything about it since it passed the warranty about 2 months he said. Very rude guy. I am going to sell my 2019 Highlander as well. No more Toyota for me after their very rude attitude to loyal Toyota customer. I understand if my Camry had a very high mileage or passed the warranty many months but it has only 88k miles and passed the warranty only two months. Very disappointed with Toyota.
FUCK TOYOTA.
Same here. I have been going back and forth with them since November. S.O.L is what Im hearing. Keep all receipts! One day there has to be a class action law suit against Toyota. This is effecting way to many people. I had my 2012 Camry serviced only by Toyota. The exact place I bought it Certified in 2016. Of course right when The recall Ticket closed is when the shudder started happening. Went in for help and was told Nope. Not our prob. Now they are trying to tell me to replace the whole trani for around 7k. Going to get the service done. Just not by those snakes.
I just bought a 2012 Toyota Camry with 88k miles and noticed the transmission shudder. My local Toyota dealership told me there were no recalls. Is there anything I can do?
Any updates I have the same issue
@@mannyf6030 having same issue. Toyota dealerships say they have no clue
My last toyota. They just keep getting worse.
Just got this fixed today. It was the Engine Control Module software update. The torque converter did not need to be replaced. The update cost me $145. I don't have an extended warranty. You can direct the dealer to the Service Bulletin: sb-0045-15.
So did that fix the problem?
Please share the dealers information.
I got ecm software upgrade in 2015 when I brought in for complemtary service.. I didn't even have shutter issues then..
Hard to say whether it work or not. I guess. Works for some and doesn't for others..