Worcester Boiler Breakdown Turns Into A Nightmare For This Customer!

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  • Опубліковано 3 гру 2024

КОМЕНТАРІ • 104

  • @bluebulldog_uk
    @bluebulldog_uk  11 місяців тому +1

    Anyone been unlucky like this on a routine job where they have had to give the customer bad news? Let me know in the comments 👊🙌

  • @ginola602
    @ginola602 11 місяців тому +5

    Great video, its good you show parts that are difficult to get in and out,and the tips you give to get them sorted, a over flowing washbasin caught me out last week,maybe not cleaning the condense trap out in there might help 😂

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому +1

      It actually caught me out before and flooded a bathroom, always tell apprentices to run the bath so why am I running the basin? Doh 😭😂😂👍

  • @Michael-di5cl
    @Michael-di5cl 11 місяців тому +1

    your good ,i used to help my gas engineer brothers on daily jobs and updates ,new boilers ect,but i learn a lot more details watching you ,you know your way around a boiler ,i remember his words ,"you can tell a gas engineer by the way they take the case off" lol.great videos you make.

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому +1

      Thanks mate appreciate the support, glad the videos are helping 👍

  • @markdenny7324
    @markdenny7324 11 місяців тому +1

    I love these videos, explaining exactly how people can strip and clean thier own boiler. Thanks it'll save me a fortune on gas engineers fees!

    • @jamiedrew8281
      @jamiedrew8281 11 місяців тому +1

      Do you own a flue gas analyser? You're happy to save £90 a year to put your family at risk👍

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      If you could actually do this from watching this video I would be very impressed to be honest! Not as simple as it looks

    • @RobinHarris-nf4yv
      @RobinHarris-nf4yv 10 місяців тому

      I am hoping you aren’t being serious……

  • @davidhale7277
    @davidhale7277 11 місяців тому +1

    Im not even a plumber, but can't wait for you next video. Keep them coming 👍

  • @brettb1
    @brettb1 11 місяців тому +1

    Worth checking that gas valve rubber tube they always crack

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому +1

      Yeah know a few of them split before 👍👍

  • @nialloconnor97
    @nialloconnor97 11 місяців тому +1

    I've had many of these. In dublin people think they don't need to get a service and wonder why there boiler is beyond repair. The parts all have to be imported and they're not cheap. If I get a boiler with water damage like that it's in the customers best interest to get the new boiler with the warranty. Unfortunate bad news to have to deliver but you only found the problem you didn't create it. I'm sure if it could be saved you would save it. It is what it is 👍👍👍

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      Thanks mate…Is unfortunate for customer but these things happen, maybe Worcester will send a new heat exchanger and we can save it but if not then may look at new boiler route, with the warranties you can get nowadays it is tempting for most to replace 👍

    • @RobinHarris-nf4yv
      @RobinHarris-nf4yv 10 місяців тому

      Surely a new boiler is over £2k fitted maybe more these days, is that worth it over a replacement h/e and lack of warranty?

  • @philgornall
    @philgornall 11 місяців тому +2

    Have you/would you ever fit a refurbed heat ex? Water jacket went in my WB few years ago, took a chance on a refurbed one at 1/4 of the cost. Obviously did not expect any warranty from gas engineer. Touch wood been fine

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому +1

      Never fitted one to be honest mate didn’t know you could get them refurbed

  • @MrElliott1979
    @MrElliott1979 11 місяців тому +2

    Just a heads up, these leak gas on the banana manifold gas sniff the little notch in the middle, I change at least one a week.

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому +1

      Honestly didn’t know that mate, will be checking them from now on 👍👍

  • @Tom_Plumb_PHS
    @Tom_Plumb_PHS 11 місяців тому +1

    Good video as always. That was a crusty boiler. Should be a lot better for them now.

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      Thanks mate, still waiting to hear from Worcester at moment if they will send new heat exchanger but yeah should see them ok for a while until it’s sorted 👍

  • @derekweir4705
    @derekweir4705 11 місяців тому +1

    Another good one 👍

  • @paulhealey2984
    @paulhealey2984 20 днів тому +1

    Im not a plumber and i service my own fuel saver mk2 .. 33 years old!!

    • @bluebulldog_uk
      @bluebulldog_uk  10 днів тому

      They don’t make them like they use to mate!

  • @Carl-re6zb
    @Carl-re6zb 11 місяців тому +1

    Nice upload mate..
    WB kebab hex has a 10 year warranty...
    A leaking hex ( water only) is AR but once not leaking POC its fine to keep it going.
    Hope you checked the bearing plate washer and a bit disappointed you never just checked the top baffle for excessive pitting and just flushed the bottom one ( as they can be welded to the hex due to scale build up)..
    Other than that...good job and look after those hands..( most important breakdown tool)👋

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      Thanks mate, as said in video I didn’t want to go too in-depth due to the work that needs doing, if they get a new heat exchanger I can check bearing plate, I do keep them as van stock. Hopefully Worcester will come through with a new heat exchanger and we can get it swapped) hands am getting better, been wearing gloves where I can last few days 👍

  • @thomascoyne157
    @thomascoyne157 11 місяців тому +1

    Very good video 👍👍👍👍👍🎄🎄🎄

  • @jasonsimpson-ks8un
    @jasonsimpson-ks8un 11 місяців тому +1

    Did you change the gas supply tube always good practice to do so also if your just changing the gasket it's actually cheaper to buy the gas supply tube kit and you get the gasket with it

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      I didn’t as I didn’t have one, bought the electrodes pack which had gasket..agree thou is good practise and low cost replacement 👍

  • @jameswilson2899
    @jameswilson2899 11 місяців тому +1

    Top work as always mate, hand still looks a bit sore😩

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      Thanks mate, hand is a bit sore still hence why I was wearing gloves…then got sick of wearing gloves and took them off 😂😂

  • @peterbeck493
    @peterbeck493 11 місяців тому +1

    I had one that bad it was 12 years old and Worcester did a one off repair £328. 3 main parts and most small parts. Cant even get main heat exchanger for that give a try mate.

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому +1

      Worth a try mate…customer has been in touch with Worcester so just waiting to hear back 👍

    • @alexshepherd3308
      @alexshepherd3308 11 місяців тому +1

      Yeah Worcester will do a one off Payment 300 plus vat that is the way to go

  • @lewisconway6431
    @lewisconway6431 11 місяців тому +1

    How much would you charge for labour to replace them heat cells mate ?

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      Half day labour so £175+VAT plus any other parts we fit or need 👍

  • @joebrown5967
    @joebrown5967 11 місяців тому +1

    Great video again bulldog.....not sure what the issue is with the audio mate...i heard you fine to be fair. Good precise directions, ya couldnt ask for better. Glad the hands are healing now too.....and yeah im looking forward to breaking up for crimbo too.....MERRRRRRY CHRISTMAS TO YOU PAL, YOUR FAMILY AND ALL THE OTHER SUBSCRIBERS AND FOLLOWERS 👍👍👍

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      Thanks Joe really appreciate the support mate, have a great Christmas mate, not long now 👊🙌

  • @ginola602
    @ginola602 11 місяців тому +2

    If you get the job to change the heat ex , can you film it ?

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому +1

      Yeah mate think it would be a good one for you tube that 👍

  • @Stillbusy105
    @Stillbusy105 11 місяців тому +1

    That boiler looks older than 10 years to me, old skool air vent hose on it…
    Often the boilers at the highest point in system, plus no low pressure cut off speeds up the hex cooking itself… might as well just leave it in there crusted up

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      Why didn’t Worcester put a low pressure cut off in these? I go to a few that have next to no water in cooking away! Got a feeling its over 10 years but see what Worcester say 👍

  • @rossnolan2883
    @rossnolan2883 11 місяців тому +1

    Awesome 😊😊😊😊😊

  • @audibell
    @audibell Місяць тому

    Nice video

  • @maxwellmc9734
    @maxwellmc9734 11 місяців тому +1

    Head cam... You need both hands to demonstrate... Easier cool video brilliant info 👌

  • @kaz7720
    @kaz7720 11 місяців тому +1

    Look forward to the giveaway, on another note boilers are the only object which uses a flammable gas why do people skip their service.

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      I don’t know to be honest, lot of people it just slips there mind, if everything’s working they won’t bother…until it breaks down 😅

  • @kyleconnolly2425
    @kyleconnolly2425 11 місяців тому +1

    I’ve got that bag, too bulky for me. Put it in the garage for storage ha

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      Expensive storage box that mate 😂 some days I think it’s great, got everything I need then other days it’s weighing me down and getting in way, I do like it but might need something in-between sizes for smaller jobs. Which bag you using at moment?

    • @kyleconnolly2425
      @kyleconnolly2425 11 місяців тому

      @@bluebulldog_uk velocity rogue 1.0. Doesn’t fit my analyser in as that has its own case but ideal size mate

  • @accesszero4803
    @accesszero4803 11 місяців тому +2

    U are smarter than me ,wearing gloves , i just like ripping my hands on worchesters 😂

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      If I hadn’t of burnt my hands last week I wouldn’t of been wearing them, love a sharp Worcester 😂👍

  • @burntre1
    @burntre1 11 місяців тому

    So what was the issue with the heat exchanger apart from some overheat damage? Surely the crud is from gasket not sealing?

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      It’s leaking on heat exchanger around the seal. those are water marks that you can see…they can get worse than that, I’ve seen loads of gaskets go without any crud forming. I wouldn’t say it’s common but I’ve seen a few go around that too seal

    • @burntre1
      @burntre1 11 місяців тому +1

      @@bluebulldog_uk thanks for reply👍

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      @@burntre1 no problem mate 👍

    • @Paul-gj9tx
      @Paul-gj9tx 11 місяців тому +1

      Has that heat ex definitely gone mate? Looking at colour of the crud it looks more like products of combustion. I’ve always found when it’s the heat ex that’s gone on them you get a browny damp crud around the top rather than the colour on this one.

  • @pallsmortion4750
    @pallsmortion4750 11 місяців тому +2

    I found out that all Worcester have a 10 year guarantee on the heat exchanger regardless of water condition or servicing

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому +1

      👍 yeah them really good for after care Worcester, I couldn’t date boiler for customer so sent off data badge and pictures via email, hopefully customer hears back soon and we can get it sorted for them 👍

  • @mistermikeanson
    @mistermikeanson 11 місяців тому +1

    Interesting to see. But of course boys and girls, we shouldn't be messing about with boilers unless we are qualified, should we?!

  • @Lee-ui1wc
    @Lee-ui1wc 11 місяців тому +1

    Don’t keep talking about the burn we all watched it, man up and move on your doing a great job and the burn was not your fault.
    Lee

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      I’ve milked it with the wife mate 😂 it’s getting there nearly healed so I won’t moan on future videos I don’t think 😂👍👍

  • @Purebeltersteve
    @Purebeltersteve 11 місяців тому +1

    That boiler never had a service or new gasket and its over 10 years old id say

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      I’ve got a feeling it’s going to be over 10 but customer waiting to hear off Worcester see what they say 👍

  • @cynt1111
    @cynt1111 11 місяців тому +1

    Hate these boilers, just hard to work on

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      They can be awkward at times depending on what part you’ve got replace, and sharp 😅

  • @johnward5006
    @johnward5006 11 місяців тому

    Can you do something about the audio?
    I don't see anyone demonstrate how they comply with Part L, why?

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      Sorry about audio, I’m going to have to upgrade what I’m using as it’s frustrating recording then realising the audio is off but il see what I can do. Part L compliance I’ve just done a big renovation where it’s all zoned, lagged and thermostatic radiator valves I’ve got most on here but footage is few and far between to be honest in the aspect of explaining what part is being done to comply

    • @johnward5006
      @johnward5006 11 місяців тому

      @@bluebulldog_uk It's the water quality testing to BS7593 under Part L that I don't see installers taking seriously!

  • @v8motors.
    @v8motors. 11 місяців тому +1

    Great strip down, but your audio is so low very hard to hear you and that's listening with headphones on.👍

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      Thanks mate, I’ve gotta have a look into audio mate cause a few have said it’s poor, sorry about that hopefully next video will be ok 👍👍

  • @georgepaterson3215
    @georgepaterson3215 11 місяців тому +2

    Still hate these boilers.

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      I don’t mind them to be honest, plenty round by me so keep me busy with manifolds and gasket changes 😅👍

  • @timhancock6626
    @timhancock6626 10 місяців тому

    What a dismal boiler design 😂

  • @slyteen2197
    @slyteen2197 11 місяців тому +1

    Worcesters are hard work compared to recent baxis. Give me a baxi any day.

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      Baxis do have a lot of room inside them 👍

  • @benregler9872
    @benregler9872 11 місяців тому +1

    Pumps dated 2009 so Hex will be over 10yrs old 😭

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      Cheers mate how did you date the pump?

    • @benregler9872
      @benregler9872 11 місяців тому

      @@bluebulldog_uk PC numbers year then week of that year same as Baxi serial numbers eg. PC 0946 would be 2009 46th week 👍🏼

  • @FrankieBoy-wn6qt
    @FrankieBoy-wn6qt 11 місяців тому +7

    Hello m8t audio rubbish really hard to understand what your saying ,surely heat ex is ok it’s the gasket that’s blown why didn’t you clean out and wash the heat ex while you had everything off you put the new gasket on with out even cleaning the top of the heat ex…and Worcester will only replace heat ex if boiler has had regular service and signed service records …

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      Heat exchanger has gone on seal around front them marks are water leaks not from the gasket, it’s only going to get worse…suppose I could have but it’s either coming out or being replaced at some point…not sure why some people saying audio poor and some saying ok but I’m recording on my phone at moment so sometimes it might suffer so apologies for that I might look at upgrading phone or using go pro

    • @charliewillis8527
      @charliewillis8527 11 місяців тому

      Just needs a new heat cell easy job and much cheaper than a new boiler I can do them in 30 mins including drinking two cups of tea lol

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      @@charliewillis8527 yeah new heat cell isn’t a problem nice job isn’t it once you’ve done a few but looking at the auto air vent the water quality will be poor within system, going to recommend if they have new heat cell to have a system clean done with filter to give the boiler best chance of going a few more years. How much tea do you drink in a day if you have 2 in 30 mins 😳😂👍

    • @charliewillis8527
      @charliewillis8527 11 місяців тому +2

      @@bluebulldog_uk yes people run the Worcester down but I love them easy to work on and ther service is great had two boilers one was 9 years old and the other was just under 10vyears they supplied heat exchangers on both and I fitted them you can't get better service than that you can stick ideal and baxi service is crap

    • @charliewillis8527
      @charliewillis8527 11 місяців тому +1

      @@bluebulldog_uk a lot of tea when my mate comes with me it beats him lol

  • @tonymurff5234
    @tonymurff5234 11 місяців тому

    👍👍🤜😎

  • @robedwards9658
    @robedwards9658 11 місяців тому +2

    Another BG neglected boiler

  • @benhiggins734
    @benhiggins734 11 місяців тому +1

    You need to speak more clearly. It seems that what you are used to saying, over and over, you say really fast and end up slurring! I can't understand your slurred words and phrases. Please think about your pronunciation.

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому +1

      Having a speech impediment when I was young and a strong Black Country accent can affect the way I come across sometimes. I am trying to work on it thou 👍

  • @olympusplumbingheating5027
    @olympusplumbingheating5027 11 місяців тому

    Any chance you can add me to the give away please pal 👍👍

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      If your subscribed your be in with a chance mate, soon as I hit 5K il let people know how to enter on a video 🙌👍

    • @olympusplumbingheating5027
      @olympusplumbingheating5027 11 місяців тому +1

      Thanks Pal Iv been subscribed for a while 👍👍👍 great video

    • @bluebulldog_uk
      @bluebulldog_uk  11 місяців тому

      @@olympusplumbingheating5027 🙌👍 thanks mate really appreciate the support