How to Enable Zoom Remote Support to Allow for Screen Control

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  • Опубліковано 21 гру 2024

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  • @elikplimzanthia404
    @elikplimzanthia404 3 роки тому +3

    The simpler the teaching, the deeper it sinks in. Thanks Melody!

  • @belaircomputerguyllc4001
    @belaircomputerguyllc4001 3 роки тому +1

    Excellent video! Short, simple, perfect.

  • @jthomas1124
    @jthomas1124 4 роки тому +4

    Thank you so much! Short, sweet and to the point. Blessings for sharing.

  • @amnazainabmaryammasudstrue127
    @amnazainabmaryammasudstrue127 2 роки тому

    I was searching for this!,tysm!

  • @tan8067
    @tan8067 4 роки тому

    Thank you. Simple and straightforward

  • @Webcomentarista_Aditivo
    @Webcomentarista_Aditivo 3 роки тому +1

    what if I want the other person to use my screen? They must to do theses steps themselves or can I configurate to do a “share desktop” with my friend who just entered zoom?

  • @pal035s
    @pal035s 4 роки тому

    Very helpful video. Thank you.Is there any way of showing share screen and remote assistance at the same timewith a split screen ?

  • @antoonmeerman
    @antoonmeerman 4 роки тому +1

    Very helpful and clear. Thank you. One question. When I turn '1:1 remote support' on, a window pops up saying it may affect 'Breakout rooms.' Can you tell me how it affects 'Breakout rooms?'

    • @melodychronister6812
      @melodychronister6812  4 роки тому

      Hi Antoon, it is my understanding that the control may not function properly when in breakout rooms.

  • @Maddiekleinslovingmachine
    @Maddiekleinslovingmachine 4 роки тому +3

    I did exactly as you told but it didn't work. My remote support setting was already turned on and there was no "support" button on the actual zoom meeting. What should I do?

    • @melodychronister6812
      @melodychronister6812  4 роки тому +1

      Hi PxssionFrxit, First take a look at your settings at zoom.us, because there are certain settings that disable the remote control setting (when you turn one on the other will turn off). The other issue here could simply be that you had the meeting setup before you changed the settings OR you used your personal meeting room, which could have different settings (see zoom.us settings).

    • @Maddiekleinslovingmachine
      @Maddiekleinslovingmachine 4 роки тому

      Melody Chronister Thank you so much for replying! I will see if I can figure it out! :)

  • @shanakaka1
    @shanakaka1 4 роки тому

    Does this work on a chromebook or iPad? It does not seem to be working for either for me and I did change the settings that you explained. Thanks!

    • @livinglifewithky
      @livinglifewithky 4 роки тому

      If you are trying to use a chromebook to gain remote access it does not work. Not sure about an iPad though

  • @scottaronson9631
    @scottaronson9631 4 роки тому +2

    Fantastic video! The only extra thing I would love to see is the message that the recipient receives from Zoom requesting their approval to allow the host to take control of their screen. Also, can participants other than the host do the same between themselves?

  • @anthonybrewer3413
    @anthonybrewer3413 3 роки тому

    Is there a short cut because students don't want to give control back!

  • @devendraupadhyay2593
    @devendraupadhyay2593 3 роки тому +1

    Mam pls tell if the zoom meeting is disconnected, then will the host even have right to access my laptop screen further after disconnection of call if he got access on call ?

  • @wadanofficial7371
    @wadanofficial7371 3 роки тому +1

    Can Do It Without Request

  • @danielmontalvo4295
    @danielmontalvo4295 4 роки тому +1

    Can the HOST only request this.. or can the invitee also request control? I need the invitee to control my computer

    • @melodychronister6812
      @melodychronister6812  4 роки тому +1

      Yes, only the host can do this. You would need to make them host, and they would need to be signed into their own zoom account (not a guest), and the session you are in would need to already be setup to allow for remote control.

    • @danielmontalvo4295
      @danielmontalvo4295 4 роки тому

      @@melodychronister6812 thank you! I assumed that. I did this yesterday ajd worked like a charm!

  • @hkesuma
    @hkesuma 4 роки тому

    i have problem to some participant who can't share power slide or setup virtual background and other settings in zoom. i've trying your tutorial, unfortunately i can't control their zoom settings. how to do that?

  • @RGFIMG
    @RGFIMG 4 роки тому +1

    This is exactly what I was looking for! Thank you!

  • @fernandosubirats5967
    @fernandosubirats5967 3 роки тому

    I turned on the setting as described yet the support button didn't appear. Any advice?

  • @arrowkenji2121
    @arrowkenji2121 4 роки тому

    Both participants have to activate the option remote support in order to make that work out?

  • @meruyertsmagul197
    @meruyertsmagul197 2 роки тому

    I dunno why but it says that session of support isn't available for current participant, does anyone know why?:(

  • @k.555
    @k.555 3 роки тому

    HOW DO U ENABLE THIS IN THE SYSTEM PREFERENCES

  • @scotimages
    @scotimages 4 роки тому

    Many thanks. Very useful for club members like me.

  • @Trishafuninthesun11
    @Trishafuninthesun11 3 роки тому

    Love this video and Wesley isn't sore on the eyes, LOL! Thanks for all your information on screen control.

  • @jonathandaniel9031
    @jonathandaniel9031 3 роки тому

    Thank you !

  • @tammymaxwell7085
    @tammymaxwell7085 4 роки тому +1

    Is this setting available on the basic version of zoom

    • @melodychronister6812
      @melodychronister6812  4 роки тому +1

      It is available on both free and paid accounts if enabled Tammy. :)

    • @danayguijarro4570
      @danayguijarro4570 4 роки тому +1

      It took me hours to find it but you have to scroll down a lot more than it seems on the video. crtl f remote so you can find it easier

  • @leonardodias526
    @leonardodias526 3 роки тому

    Thank you so much!
    GREETINGS FROM BRAZIL

  • @jyoti5835
    @jyoti5835 2 роки тому

    Can i use on android

  • @edwardevans3897
    @edwardevans3897 4 роки тому

    Can you use remote services in android?

  • @charlesbiancosino5304
    @charlesbiancosino5304 4 роки тому

    how do you give remote, control
    ,,

  • @helengalt9750
    @helengalt9750 3 роки тому

    Amazing, thank you, x

  • @chanmaykai3503
    @chanmaykai3503 4 роки тому

    May i ask Is this remote control function can be used without the permission from the others? Thank you very much!

  • @Ilyatsushi_ilymitsuri_ilyena
    @Ilyatsushi_ilymitsuri_ilyena 4 роки тому

    Can this also work in phone? android? pls tell me how

  • @AnnieFoxDivingRecruit
    @AnnieFoxDivingRecruit 4 роки тому

    Hello, I am a teacher and would like to screen share, and then give the student control of MY safari webpage. Is this possible? I keep changing the remote control settings to my student, but they can only draw on my screen, not control the my mouse. THANK YOU

    • @thelegand1
      @thelegand1 4 роки тому

      Did you sort this out?

    • @nazaretcabanero4039
      @nazaretcabanero4039 4 роки тому +1

      @@thelegand1 I can´t manage. I have selected the option but the button doesn´t appear

    • @thelegand1
      @thelegand1 4 роки тому

      N Cbal can’t managed what sorry

    • @mialaciel8176
      @mialaciel8176 4 роки тому

      I have seen that it happens only to people using an IPAD

  • @DarkWolf887
    @DarkWolf887 3 роки тому

    Thanks! :)

  • @Famousz88
    @Famousz88 4 роки тому

    awesome vid Mel, thx =)

  • @yoursocialmediaassistant-d1827
    @yoursocialmediaassistant-d1827 4 роки тому

    Thank you! x

  • @maythamalzarqani3962
    @maythamalzarqani3962 4 роки тому

    Thank you so much beautiful lady

  • @limyensoon6189
    @limyensoon6189 4 роки тому

    awesome. Thanks

  • @riccardosanelli
    @riccardosanelli 4 роки тому

    Is it possible to use the Screen Sharing function without asking for participants' permission? Basically we need to check that students are not cheating during online exams but we don't know how to see if they have other windows open!

  • @aninditasarkar2306
    @aninditasarkar2306 4 роки тому

    Thanks

  • @itailu
    @itailu 4 роки тому

    thank you :)

  • @Sp1rk.777
    @Sp1rk.777 4 роки тому

    Thank q