How to Set Up a New Comcast Xfinity TV Cable Box

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  • Опубліковано 13 гру 2024

КОМЕНТАРІ • 142

  • @theuncreatedlight4717
    @theuncreatedlight4717 3 роки тому +28

    I wish Xfinity would add an alphabetical sort option to the Guide. Their guide is so convoluted and disorganized and even when you try to narrow it down by Favoriting it will duplicate all the SD & HD versions of the same channel. Plus, there is only one Favorite list...should be able to do multiple lists.

    • @BamaRockstar85
      @BamaRockstar85 2 роки тому +1

      Man all you gotta do is hook the box up turn everything on and follow the instructions. Simple takes 10 min. Literally

    • @danc2014
      @danc2014 Рік тому

      Does not tell how to set up Favorite channels, record, menu views, What are button A , B, C , D Closed Caption Wi Fi Where are all the operation instruction for all the function NOT the 10 min simple start.

  • @funnyvidperson123SOS
    @funnyvidperson123SOS 2 роки тому +112

    mine is stuck on welcome

  • @markjh1017
    @markjh1017 Рік тому +5

    Got the same issue. Tells me to tightened the cable but it’s tight. Matter of fact I disconnected the pos and plugged my old box back in and it fired right up. Guess I’ll have to call a technician. Spent over 2 hours on this.

    • @danc2014
      @danc2014 Рік тому

      I had to cycle power a few times. Box finally worked but said low signal

  • @lexiemichelle3292
    @lexiemichelle3292 2 роки тому +13

    This was so helpful for my mom and I 😂😊

  • @brooksdurham8244
    @brooksdurham8244 2 роки тому +7

    Awesome thank you for this vid. Helped me at work I set up and break down Corporate living apt/condominiums/houses. Cable is always a huge issue for me sometimes

    • @lizpfeifer9099
      @lizpfeifer9099 2 місяці тому +1

      ❤i need help connecting a Xfinity wireless box to a different tv

  • @DeuryMota
    @DeuryMota Рік тому +1

    Yes thanks I have one dose it provides Sifuentes wifi ?

  • @carllieberman3547
    @carllieberman3547 2 роки тому +8

    An excellent video on this subject - if Xfinity has not paid you handsomely for preparing this video, they should - I would ask for $50,000. Much, much better than any information put out by Xfinity - their information was extremely poor if you could even find it. THANKS

  • @gilraenn29
    @gilraenn29 Рік тому +2

    Thank you. Didn’t even know I needed the original remote. Thank you so much.

  • @akosiwaray1837
    @akosiwaray1837 Рік тому +2

    And if you have internet service from Comcast and you forgot your WiFi password.. you can use the microphone button on your Xfinity remote to retrieve it. Simply push and hold the microphone button and then say 'What's my WiFi password" and it will be displayed on your TV screen.

  • @leannehamlin8267
    @leannehamlin8267 Рік тому

    Late comment here but my came with a cord coax cord for in and out so do I just use the put or in corn cause you used only 1? So idk what to do I been trying to do this all day and it’s just not working at all and it’s upsetting and I have the same tv as you I think I just don’t know what to do if you could lmk that would be awesome!!! Plz and thank you 🙏

  • @melissafloyd3167
    @melissafloyd3167 Рік тому +1

    Very helpful! Thank you!

  • @starquates1232
    @starquates1232 2 роки тому +1

    Awesome video!
    Do you have a video of how to access the hdmi 1 port on the back of the cognition box? I can’t find it anywhere in the menu.

  • @AngelaBrooks-c4z
    @AngelaBrooks-c4z Рік тому +1

    Is the coax cord the one running out of the wall

  • @joegercone2657
    @joegercone2657 2 роки тому

    You have to have the power on during set up for the sound bar? I want the xfinity remote to control power on and off on the sound bar as well.

  • @robertknight4672
    @robertknight4672 2 роки тому +2

    I don't know if the original remote to that TV is at critical. I just powered my TV on with my older Comcast remote. My old comcast remote was the silver one where you could just select tv on the remote and press power. I was able to set up a new cable box just as easily

    • @danc2014
      @danc2014 Рік тому

      your TV need to be set to the cable box connection. A new box does not know how your TV is connected. If you replace a box, it will probably be set already but the auto power on TV will not work

  • @fredredmon5828
    @fredredmon5828 3 роки тому +11

    I just watched your video that's pretty amazing I just upgraded to Xfinity X1 box I hope it goes that easy for me I have two Vizio TVs and my stereos are JVC probably going to try to hook them up tomorrow thank you for the video

  • @everslaw
    @everslaw Рік тому +2

    Very clear, thanks!!!!

  • @adrianurquilla2825
    @adrianurquilla2825 5 місяців тому

    Do you need the coax cable?

  • @sanjeetnarang2251
    @sanjeetnarang2251 2 роки тому

    Hi - I have the same Samsung TV and remote. Id like to know how to reach the menu button on the TV remote (the part you did offscreen). Thanks

  • @Bobbythefanman
    @Bobbythefanman 2 роки тому +1

    I just got one and it'd not to bad but lots and lots of features such as UA-cam and also quite a few music apps as well

  • @thewayiamxx0
    @thewayiamxx0 Рік тому

    Does it come with the hdmi cord?

  • @BigHeadSaw
    @BigHeadSaw Рік тому

    There is no coax plug in my room. Do I need the coax cable to be connected to the wall?

  • @ashsmith1364
    @ashsmith1364 9 місяців тому

    What about the second room set up?

  • @tech4life884
    @tech4life884 3 роки тому +11

    You can easily ask Xfinity for 4k cable boxes for free instead of this model that caps out at 1080p.

    • @MrRosiesfavorites
      @MrRosiesfavorites 3 роки тому +2

      i just got a new 4k tv that has 2000 something p's. i was sent this box by xfinity. should i get the up grade you mention in your comment?

  • @TheBeastWithin1126
    @TheBeastWithin1126 4 місяці тому

    This was a lifesaver the guy from the Xfinity store didn't tell me that I had to do all of this smh thank you Google and thank you for your channel I thought I had to call a 1 800 number 😄

  • @BamaRockstar85
    @BamaRockstar85 2 роки тому +2

    I had an oldddd Comcast box And just ordered a replacement 2 weeks ago was supposed to be the same box well it ended up being the X1 box. It's a lot bigger and has more ports than yours tho

  • @shancole4926
    @shancole4926 2 роки тому +1

    Were can I get dis box to buy

  • @StayPositive1972
    @StayPositive1972 Рік тому

    So I only have the Comcast modem/router for wifi and I also use a antenna for TV. Then they send me this small block box for the streaming of the couple free apps. I am getting tired of it saying to restart this or that every couple days. I hope you might know more about this error I keep getting that says to push the WPS on top of router which I don't use that way to connect. It says to move tv box closer to wifi devise lol, the TV and black box is on table with TV and sound bar which soundboard don't work senc3 getting Comcast service. And the modem/ router is on table next to TV. So I don't know how much closer I could get through this.. Any ideas

  • @alexthegreat527
    @alexthegreat527 5 місяців тому

    You don't have to plug the cable Into the tv, just the cable box?

  • @kthwkr
    @kthwkr Рік тому

    What is cable out? Is it channel 3 or 4?

  • @lenutj
    @lenutj 3 роки тому +1

    Tysm this video helped soooooo much!!!!

  • @darrenfromla
    @darrenfromla 9 місяців тому

    where do you buy this? I can't find anyplace

  • @krisoreilly884
    @krisoreilly884 Місяць тому +1

    This does not work on X1 box and I can't find anywhere online what does.

  • @rasheedali615
    @rasheedali615 3 місяці тому +1

    They should just get rid of standard definition channels. I think other cable companies strictly carry high definition. I don’t quite understand why for a local channel. Let’s just say for example I have channel 3. I have to input channel 703 just to watch it. They should if they want to have faster Internet speeds on their cable system because they use the same cable for Internet as well.

  • @robertrose3068
    @robertrose3068 2 роки тому

    I'm trying to figure out how to use this and the Xfi gateway

  • @youngsinatra7779
    @youngsinatra7779 Рік тому

    Helped alot thank you

  • @robertstaples1647
    @robertstaples1647 Рік тому

    I have an old 9 inch TV.....no flat screen. How do I set it up?

  • @Jason_Phillips3679
    @Jason_Phillips3679 Рік тому

    Are they free at the xfinity store?

  • @ggeorge3219
    @ggeorge3219 Рік тому

    Thanx for the post

  • @joseph85al
    @joseph85al 2 роки тому

    Your Xfiniti cable box can you put WPLG local 10 News that is a News

  • @mylesgray3470
    @mylesgray3470 Рік тому +1

    Thanks, that was helpful since Xfinity didn’t include any instructions at all.

  • @marianamoonrise2665
    @marianamoonrise2665 Рік тому

    Can you show us the connection with an old tv please?? Using only the coaxial cable?

    • @Kevin_yt123
      @Kevin_yt123 Рік тому

      Usin deez nits u can suck the old tvs deez nuts and smash on the coaxial cable and have a absent dad

  • @GlowStickProductions
    @GlowStickProductions Рік тому +1

    Awesome 👌

  • @kelman3331
    @kelman3331 2 роки тому

    What about external speakers with this box?

  • @johnpena9165
    @johnpena9165 2 місяці тому

    Since replacing my Xfinity X1 cable box I no longer have live TV pause or rewind it says on screen this box doesn't support it, it's the same box I had before !

  • @WunmiOkelola
    @WunmiOkelola Місяць тому

    How much does it cost I need a fast reply

  • @Kenforce
    @Kenforce Рік тому

    Hello, great video. I recently changed my tv package and received a new box and everything seems to be app based. Changed the package and box and it doesn’t default to the normal channel guide. What do I need to order to get the regular channel guide?

  • @nikhilwasnik5574
    @nikhilwasnik5574 3 роки тому

    When will comcast cable launch in India.

  • @JuanSanchez-ik7wx
    @JuanSanchez-ik7wx 7 місяців тому

    is this the latest as of may 2024?

  • @alysskennedy8661
    @alysskennedy8661 2 роки тому +3

    They gave me the flex tv boxes for cable boxes and it’s frustrating.

    • @BamaRockstar85
      @BamaRockstar85 2 роки тому

      What are the flex boxes

    • @checar375
      @checar375 2 роки тому

      flex box is a streaming box but u can also watch local channels.

  • @OrganicStuff1
    @OrganicStuff1 Рік тому

    My box is so slow any idea also retrieving info for over a day no info on the guide or anything

  • @lorinoble7024
    @lorinoble7024 Рік тому +1

    Lori noble Comcast box 🎁

  • @EmmanuelBastien
    @EmmanuelBastien 2 роки тому +1

    Thanks for trying

  • @adagator33
    @adagator33 8 місяців тому

    I've been getting No Signal on Xfinity box message. I've different TV and several hdmi cords.

  • @nickijames6516
    @nickijames6516 2 роки тому

    So what if my wifi is down will my cable not work I’m having some trouble with it not sure if it has to do with the wifi ?

  • @steadyeddie7453
    @steadyeddie7453 Рік тому

    I am currently paying Xfinity for cable tv and Internet service. I bought my own Internet modem to avoid the Xfinity monthly rental fee. Now I want to install a second tv and avoid another set top box rental fee. I see brand new Xfinity set top boxes exactly like my current one for sale from third parties. Does anyone know for sure if I purchase one of these Xfinity set top boxes and hook it up to my 2nd tv will it work? Will Xfinity need to unlock it? Will I need to register it w Xfinity, for an additional monthly fee, of course?

  • @TheKennedi40
    @TheKennedi40 2 роки тому +1

    I’ve done all of these steps and nothing. I believe because the new apartment that I just moved to hasn’t had cable since 2016 a technician has to come out. 😢

  • @Mike-k9j
    @Mike-k9j 3 місяці тому

    Yeah why is it so hard to get the Smart TVS to be in Standard Definition. You may be able to see when someone accesses the Bezel?🤔

  • @danielglackin5849
    @danielglackin5849 Рік тому +1

    Mine is stuck on welcome got a second one same thing.

  • @noobyboi3694
    @noobyboi3694 2 роки тому

    How do I turn it on

  • @rjx2675
    @rjx2675 5 місяців тому

    What if it’s blinking a green light

  • @MzMart23
    @MzMart23 2 роки тому +2

    Box looks smaller than mine

  • @Myeternalperspective
    @Myeternalperspective 2 роки тому +7

    Xfinity doesn’t even have videos like this? That’s terrible.

  • @cherylewing5770
    @cherylewing5770 Рік тому

    What if you don't have HDmi in my tv

  • @leeroy8936
    @leeroy8936 2 роки тому +3

    "Designed with love in Philadelphia, made in China "

  • @BethPaige
    @BethPaige Рік тому +1

    Xfinity sent us these pieces of crap boxes to replace old boxes we had. Problem is, we need RCA cable outputs, the red, yellow, white A/V cords? It was on the old box, but not on the new one. Even using the cable out to a DVR with RCA cables, then to the TV doesn't work. Nothing comes through.
    Is Xfinity FORCING me to use their DVR system? I have a specific way I want my setup to be, and Xfinity is cutting me off? I doubt that's legal.

  • @UNK4OWN4
    @UNK4OWN4 3 місяці тому +1

    Mine is stuck on welcome and then it goes to a problem screen

  • @billtinnell2206
    @billtinnell2206 2 роки тому +9

    This video seems so simple. No! No! Could not do mine as he did. Had to call comcast and it took me 2 hours of over the phone instructions to get mine to connect, Had to punch in a bunch of codes etc. Was an absolute NIGHTMARE!!!! If you do change out to a new box call comcast and tell them to arrange for a technician to come over and hook it up or you will cancel their service.

  • @JTFAISTL
    @JTFAISTL 2 роки тому

    Can you plug Apple TV in cable box ?

  • @nellymartinez-oller8566
    @nellymartinez-oller8566 2 роки тому

    Christmas Gift XiDP Xfinity 2022-2023 2 Cable Boxes XiD-C XiD-P

  • @sallyochoa6438
    @sallyochoa6438 Рік тому

    Me too.

  • @jenniferthomas3875
    @jenniferthomas3875 2 роки тому +1

    WTF do they make the remote control black? This makes it hard to find in a cluttered room. Why can't they use yellow plastic?

    • @BamaRockstar85
      @BamaRockstar85 2 роки тому

      It does light up lol

    • @kthwkr
      @kthwkr Рік тому

      The best thing is to make the device black and the letters on it a very dark gray. Oh and a real small font. That way you can only read it with your million candle flashlight.

  • @fridayray8891
    @fridayray8891 3 роки тому +1

    why would you want too??

  • @BraxtonHanners
    @BraxtonHanners 3 роки тому

    Hello I saw a video from Nine years ago that you posted and I was wondering where I could buy a screen that goes inside a bathroom sink I need one mine broke

  • @courtneydavis6355
    @courtneydavis6355 Рік тому

    Xfinity is on their way out

  • @BamaRockstar85
    @BamaRockstar85 2 роки тому

    Please read lol. Im so confused bc I don't have a modem or router gateway for internet here at my apt I just use my neighbors Xfinity internet. Anyways when I activated this box I never connected to wifi at all never but after getting it going I clearly hzve internet all of my apps work etc. I can't find anything on their website etc about connecting to wifi. Only thing I can find is connecting to a gateway which I do not have at all lol. Im So confused how im connected to wifi

    • @Amypndrvrsng
      @Amypndrvrsng 2 роки тому

      Your not connected to wifi the cable boxes pull internet through the coax independent from the modem so all x1 boxes are internet capable whether you have internet or not. I'm and installation tech for comcast so if you have any other questions just ask.

    • @BamaRockstar85
      @BamaRockstar85 2 роки тому +1

      @@Amypndrvrsng that's what's up man. Sounds plausible but after doing a ton of research I don't agree with what youre saying. First off if my box was just drawing internet thru my coax cable that wouldn't make sense for the millions majority of ppl that HAVE THE REQUIRED WIRELESS GATEWAY and are wiring the box to THE GATEWAY or whatever to draw their internet. If you follow any manual you find whether it be the manual that came with your box or anything else you read online, they all say the same thing. You gotta have the wireless gateway. That goes back to why I said I disagree with what you said about drawing internet thru the coax. Also if I was able to do that, everyone would do it and no one would need a router at all

    • @Amypndrvrsng
      @Amypndrvrsng 2 роки тому

      I may not have explained it in the best way so all of our equipment run on the same type of signal and then once it hits the box it's going to it that box then translates it into either cable or Internet or phone whichever it is that you are paying for so our cable always has internet running through it now in order to use Wi-Fi or hardwired Internet you have to have a modem that will translate the signal into internet for you to use you could also use a modem just for phone so instead of that modem translating the signal into internet it will only translate it into phone cuz that's what its coded for. with X1 boxes they are coded to translate the signal into cable and internet for use exclusively in the Box itself you can't plug something into the box and use the box as an internet router now the older boxes they don't have the capability of translating the signal into internet within themselves that's why you were only able to get cable from those ones. I've worked for Comcast for 4 years I install it everyday so I know the equipment very well and how it works I promise I'm not lying.

    • @rufus5966
      @rufus5966 Рік тому

      ​@BamaRockstar my old box well it just burn out one day. A Comcast service guy came out and gave me this exact box and set it up for me. I found out I could access Xumo, Pluto, freevee ect. I could even log on to UA-cam and watch videos on TV instead of my smartphone. One day, while I was watching an episode of Mad Men, I noticed came up from Amazon saying that their services were having trouble and that this app would be unavailable for a while. I thought I was being nice and responsible so I called Comcast and told them that the reason you couldn't access Mad Men on freevee is something's going on with Amazon not Comcast. The guy I spoke to got a little angry and said that I was not subscribed to internet and I shouldn't be able to access that. I told him no I don't have internet I don't even have a computer. There was some silence and my box reset and he asked me if my boss was resetting and I said yes why? He said I would have to purchase all this extra equipment and subscribe to internet and HD to be able to view those apps and the programming they offer. There are some people on Twitter who have gone through the exact same experience I did. They have gotten nowhere there free app access was taken away after they enquired about it and they never got it back unless they bought the equipment. Comcast is pretty cutthroat.

  • @goodtyme
    @goodtyme 2 роки тому

    stuck on "just a moment, we're checking a few things" for like 20 mins now

  • @axceldevid-j5u
    @axceldevid-j5u 3 місяці тому

    Russel Square

  • @Saunders-yk7pg
    @Saunders-yk7pg 8 місяців тому

    My box is different

  • @RFKPeaceNIK19
    @RFKPeaceNIK19 3 роки тому +6

    NO! NO! It doesn't work. Many Customers, especially Senior Citizen are unable to follow Xfinity's directions . A Comcast Tech. is needed. Customers need not pay $70 to $90 for Tech.Support,, particularly on rental Equipment!!

    • @robertknight4672
      @robertknight4672 2 роки тому +1

      I would think some of the senior citizens would also miss the large clock display that's what the older models had.

  • @aluminumfalcon2437
    @aluminumfalcon2437 22 дні тому

    3 yrs later and I was just shipped this piece of shite. HDMI out??? Seriously not a modern DP and I apparently have to buy a powered splitter if this happens be the same connection as the cable modem...one would think the damn cable out would at least serve that purpose.

  • @TheGalwayfan
    @TheGalwayfan Рік тому

    Stuck on welcome. From there it gave an error code 😠

  • @quatchkopf3658
    @quatchkopf3658 2 роки тому +1

    What makes me angry is every two to three days I have to input my phone number, then rename the device, then set it up to work for my tv 15 to 30 minutes later I'm finally watching tv. My old cable box burnt out and I only had to do that process 1 time. The new box I got in November 2021 every two to three days repeat the process.

    • @Amypndrvrsng
      @Amypndrvrsng 2 роки тому +1

      You need a new box a lot of them are refurbished so even though it's new to you it's not actually new so if it's rebooting like that you need a new one.

    • @quatchkopf3658
      @quatchkopf3658 2 роки тому +1

      @@Amypndrvrsng Thank you. That's what I did and it's worked like a charm.

  • @Alycanj
    @Alycanj Рік тому +2

    As usual with comcast shit, I hook up the two cables and power turn it on and nothing, it tries and tries and tries to download stuff then I just get the endless suggestion tighten up your cable wires LOL, nothing to tighten on a HDMI,, wasted a hour with this shit and of course NO LIVE human works at comcast xfinity and the bot app is useless!!!!!!!!!!!!!!!!!!!!!

  • @paulapancake3069
    @paulapancake3069 2 роки тому

    Of course would say sorry having some trouble....fml

  • @Monkeyman5625
    @Monkeyman5625 Рік тому

    This thing is not intuitive at all, there is no way for me to know if the thing is turned on and unplugging the old box and plugging the same cables into the new box didn’t work

  • @cmartin68137
    @cmartin68137 2 роки тому

    my whole mind is like: Who copied eachother cox or xfinity?

  • @drstone1167
    @drstone1167 4 місяці тому

    Dump 👎 your Comcast cable stock because people are dumping their expensive cable service like a bad habit and streaming content for far less money. I did and saved over $100

    • @hilo2-est3-elev
      @hilo2-est3-elev 4 місяці тому

      What kind of internet do you have now?

  • @wendellpurnell1308
    @wendellpurnell1308 2 роки тому

    My tv s
    Keeps saying ,*welcome to the x1 platform*

    • @quatchkopf3658
      @quatchkopf3658 2 роки тому

      There are a couple reasons this happens. Reason 1. Your box resets on a daily basis and you can set the time for it. HIt the Xfinity button, move over to the button that looks like a cog (next to apps) Then click on Preferences, Then click on General, Scroll down until you see Daily Update Time. Change to what time you want that. Reason 2. Cable is down due to storm or maintenance in your area. Reason 3 something is wrong with your box or signal strength. My new dvr box resets itself to needing to enter my phone number and renaming the device every 2 or 3 days. I am not happy and will be getting a new box soon.

  • @BamaRockstar85
    @BamaRockstar85 2 роки тому +2

    For everyone complaining about having difficulties setting up the box or reading the instructions lol. It's real real simple. All you gotta do is hook the box up turn everything on and follow the instructions on the tv. Simple takes 10 min. Literally 10 min

  • @EmmanuelBastien
    @EmmanuelBastien 2 роки тому

    This didnt help

  • @EdHerritt-zd7fv
    @EdHerritt-zd7fv Рік тому

    BS IT DOESNT WORK