Been with cove for a year. It sucks. But also didn’t know about any of these updates cause they don’t really say much or notify you when things are bad. My outdoor camera just doesn’t detect motion anymore and the app frequently kicks off people I grant permission. Customer service is fine - but they advertise a lifetime warranty for their top tier subscribers and I had to threaten to cancel to get an offer to replace my camera. Not sure if I’ll take them up on that - but still has been a less than stellar experience. 5/10
Was thinking about purchasing the outdoor camera with the solar panel on top. Have you been having problems with your camera? Is it something that I should not purchase? Thanks. Been with the company since 2001 so far I have not had any problems.
@shanda2600 well u just haven't been broken into yet! There's a way to get by all motions and cameras so your system is just minimal prevention against common impulsive passer bys or revenge seekers acting on impulse, there are real motions & cameras that are lmost entirely impossible to compromise yet their cost could be 1000s usually for high risk areas
All cove transmitters are designed with very little tolerance for keeping internal circuit open or closed as it is like the old design of 60s 70s were a magnet pulls on metal internally not acting as a reed switch eventually the magnet causes the metal to stay in closed circuit either always causing an alarm or never an alarm
I bought this system of Instagram on sale and somehow managed to purchase it without ever being told there was no self-monitoring. Guessing it defaulted to the basic plan. Ended up returning it when I found out I was getting a monthly charge. Not to mention my zip code does not allow for emergency monitoring by first responders (I live on Maui). Anyways, the items looked good upon unboxing, but never tested the system before returning
I just got a cove home this month. I’m going to have to return the two cameras I bought with the system, unfortunately. Neither of them would scan correctly in the cove app. Kind of weird since I got the cameras through Cove. The customer service was also extremely disappointing. I kinda wish I’d gone with another service
Same here. I stayed with them because they promised the cameras would work with their system "soon." That was many months ago. They also try to scam you out of a fee to cancel your service. Many problems and poor support. I should have returned the system in the beginning. Waste of money!
Excellent review. A quick comment about the door sensors though. It could be that the magnet is decently strong, but the reed switch itself may be very stiff. This could be a good thing though, as it would prevent a burglar from using a very strong magnet to bypass the alarm by keeping the reed switch closed. This is just speculation on my part! :)
That door with the whacky looking sensor doesn't even look like it actually closes?? That gap was HUGE! Maybe the home shifted? If so, that's insane! At best, @asksafewire should get it re-plumbed, as that is definitely not energy efficient.
The old system looked better. The screen looked nicer and it didn't have the bulky hub. It was alot easier to install too, now you have to worry about running Ethernet cable and power supply to hub.
I just purchased the Security system with all the sensors for a Basic plan. I'm currently using Google nest cameras and I'm happy with the resolution, not willing to change my cameras for now. I pay like $7.50 for monthly subscription with Google home
Nice review and thanks for sneak peek video you posted a few months ago announcing the new equipment which made up switch from Arlo Home security to the Cove system.We were always interested in Cove security but the poor cameras turned us away. Hopefully Eufy will change all that soon and well add some Eufy cameras as well. We are very pleased so far, set up was a breeze and the emergency response time is incredibly fast. We built up our entire house , 12 widow door sensors, 2 touchscreens, 3 motion sensors, smoke detector, water sensor, remote and a free Eufy indoor camera for $330 which is the most sensors we ever had in an alarm system.
Trying to upgrade 1 of my 2 systems. Hub on back order , no one knows how long. Company very difficult to contact as they now use an answering service that only takes messages and has no record of either of my accounts Emails go undelivered, chat attempts fail. Would not recommend.
Hello, great review. I'm deciding between Cove and Ring. Do you have a suggestion. I'm concerned with reliability and not the monthly monitoring. Thanks!
Yes! As I understand it, you should be able to stream your camera footage through the alarm panel (once that Eufy partnership solidifies). Cove told us they're hoping this will be finalized by the end of the year, but your Alexa Show should be able to do that now.
With motion sensors are door/window sensors even needed? We have an open floorplan downstairs, so two sensors would be enough and maybe one on the large garage door. Not that I don't want to buy them, just makes it easy if only three motion sensors.
Cove is good so far. I really like the 5 dollar device credit. It was easy to install however the sticky backing on the motion did fail causing a call from cove. That was nothing a little duco cement could not fix.
I recently found your channel and love all info. I currently am looking for a wireless outdoor camera without a subscription and that can detect motion up to 50ft, and recommendations? Thanks
Thanks for watching our stuff! Check out our Eufy 3 video. The kit of the cameras is spendy but well worth it for two. Eufy, Lorex, and Reolink tend to be my favorites for non-subscription, local storage cameras
Upgraded to their newer system since my last system kept having cellular connectivity issues. It took me a couple hours to get everything setup the way I like it (I'm very picky when it comes to cable management :D) but I like the new system. I like that I can control it through Google Home, and it seems to maintain a better connection to the mothership.
They forgot to mention extra annual cost upon excessive signals when no contract exists there is no agreement for fixed unlimited signals cost annually means you may be charged 1 month of the year $300 All because of run away alarm signal!
Cove is expecting to make profit on volume like so many these days with quality, reliability diminished in short term, eventually creating excessive maintenance, soon another corporation will turn out an Ai system for under s120 per year! She forgot to tell u about the unpatend wireless frequency design that eventually will be compromised without any notice besides the eves drop incorporated with technical equipment design for authorized law enforcement to monitor upon order
Been with cove for a year. It sucks. But also didn’t know about any of these updates cause they don’t really say much or notify you when things are bad. My outdoor camera just doesn’t detect motion anymore and the app frequently kicks off people I grant permission. Customer service is fine - but they advertise a lifetime warranty for their top tier subscribers and I had to threaten to cancel to get an offer to replace my camera. Not sure if I’ll take them up on that - but still has been a less than stellar experience. 5/10
Was thinking about purchasing the outdoor camera with the solar panel on top. Have you been having problems with your camera? Is it something that I should not purchase? Thanks. Been with the company since 2001 so far I have not had any problems.
@shanda2600 well u just haven't been broken into yet! There's a way to get by all motions and cameras so your system is just minimal prevention against common impulsive passer bys or revenge seekers acting on impulse, there are real motions & cameras that are lmost entirely impossible to compromise yet their cost could be 1000s usually for high risk areas
On their website, the hard sell of equipment takes priority over trying to actually help you.
I love this channel. You all give honest in depth reviews that are clear and concise. Very helpful for all us newbies
Thank you! I'm so happy to hear this was helpful. Let us know if there's anything you want us to cover that we haven't yet.
All cove transmitters are designed with very little tolerance for keeping internal circuit open or closed as it is like the old design of 60s 70s were a magnet pulls on metal internally not acting as a reed switch eventually the magnet causes the metal to stay in closed circuit either always causing an alarm or never an alarm
I bought this system of Instagram on sale and somehow managed to purchase it without ever being told there was no self-monitoring. Guessing it defaulted to the basic plan. Ended up returning it when I found out I was getting a monthly charge. Not to mention my zip code does not allow for emergency monitoring by first responders (I live on Maui). Anyways, the items looked good upon unboxing, but never tested the system before returning
I just got a cove home this month. I’m going to have to return the two cameras I bought with the system, unfortunately. Neither of them would scan correctly in the cove app. Kind of weird since I got the cameras through Cove. The customer service was also extremely disappointing. I kinda wish I’d gone with another service
Same here. I stayed with them because they promised the cameras would work with their system "soon." That was many months ago. They also try to scam you out of a fee to cancel your service. Many problems and poor support. I should have returned the system in the beginning. Waste of money!
Excellent review. A quick comment about the door sensors though. It could be that the magnet is decently strong, but the reed switch itself may be very stiff. This could be a good thing though, as it would prevent a burglar from using a very strong magnet to bypass the alarm by keeping the reed switch closed.
This is just speculation on my part! :)
Great insight! Thank you 🤘
That door with the whacky looking sensor doesn't even look like it actually closes?? That gap was HUGE! Maybe the home shifted? If so, that's insane! At best, @asksafewire should get it re-plumbed, as that is definitely not energy efficient.
@@dujuangreen5419Rude 😭
lifetime equipment warranty does not apply for security camera's purchased from them. Only the sensors.
The old system looked better. The screen looked nicer and it didn't have the bulky hub. It was alot easier to install too, now you have to worry about running Ethernet cable and power supply to hub.
You can install it without the Ethernet cable, they just don’t want you to 😂😂
I guess I have the old system also since 2021 and don’t have to run an Ethernet cable. No problems so far with my system
I just purchased the Security system with all the sensors for a Basic plan. I'm currently using Google nest cameras and I'm happy with the resolution, not willing to change my cameras for now. I pay like $7.50 for monthly subscription with Google home
If alarm goes off when nobody home how long a siren will turn off?
Nice review and thanks for sneak peek video you posted a few months ago announcing the new equipment which made up switch from Arlo Home security to the Cove system.We were always interested in Cove security but the poor cameras turned us away. Hopefully Eufy will change all that soon and well add some Eufy cameras as well. We are very pleased so far, set up was a breeze and the emergency response time is incredibly fast. We built up our entire house , 12 widow door sensors, 2 touchscreens, 3 motion sensors, smoke detector, water sensor, remote and a free Eufy indoor camera for $330 which is the most sensors we ever had in an alarm system.
Trying to upgrade 1 of my 2 systems. Hub on back order , no one knows how long. Company very difficult to contact as they now use an answering service that only takes messages and has no record of either of my accounts Emails go undelivered, chat attempts fail. Would not recommend.
Hello, great review. I'm deciding between Cove and Ring. Do you have a suggestion. I'm concerned with reliability and not the monthly monitoring. Thanks!
I would strongly vote no on Cove.
Ring alarm
Cove sucks i had them for 3 years and the sensors suck and the panel kept shutting off
It was really hard for me to upgrade from the old hub to this new hub. Super hard. Took me a full day to set it up.
Is the plan that the touchscreen panels will be able to show camera feeds in the future? Or for now would an Amazon Alex show be my source for that?
Yes! As I understand it, you should be able to stream your camera footage through the alarm panel (once that Eufy partnership solidifies). Cove told us they're hoping this will be finalized by the end of the year, but your Alexa Show should be able to do that now.
Lots of promises, but after many months, either partial or no compatibility on my system.
With motion sensors are door/window sensors even needed? We have an open floorplan downstairs, so two sensors would be enough and maybe one on the large garage door. Not that I don't want to buy them, just makes it easy if only three motion sensors.
Security is about having multiple layers of detection, don't put all your eggs in one basket
Cove is good so far. I really like the 5 dollar device credit. It was easy to install however the sticky backing on the motion did fail causing a call from cove. That was nothing a little duco cement could not fix.
How does the $5.00 service credit works?? Thanks
@@shanda2600its essentially you getting 5$ every month that can go into buying equipment.
I recently found your channel and love all info. I currently am looking for a wireless outdoor camera without a subscription and that can detect motion up to 50ft, and recommendations? Thanks
Thanks for watching our stuff! Check out our Eufy 3 video. The kit of the cameras is spendy but well worth it for two. Eufy, Lorex, and Reolink tend to be my favorites for non-subscription, local storage cameras
Do you think the current I door and outdoor cams are worth it?
Cove's partnership with Eufy has made their cameras significantly better, definitely!
How do the door sensors attach? Peel and stick?
Yes! Like most DIY systems, Cove's sensors are all peel and stick. Some of them do come with screws and anchors if you want something more permanent
@@asksafewise thanks, great info on the video.. I'm looking for a do it yourself, I think I've landed on cove
Upgraded to their newer system since my last system kept having cellular connectivity issues. It took me a couple hours to get everything setup the way I like it (I'm very picky when it comes to cable management :D) but I like the new system. I like that I can control it through Google Home, and it seems to maintain a better connection to the mothership.
Sorry to know I have to replace the batteries myself in the sensors
What does the siren sound like in a full blown Police alarm
Good question! The alarm sounds the same for every kind of emergency
@@asksafewise thanks
the alarm sounds extremely quiet
That may be my editing too,@@hampton-roads-bus-guy . I didn't want to blast anyone wearing headphones with a super loud alarm sound.
@@asksafewise Ohhh ok. Do you know how loud is the siren in dB?
Would be nice if a thermostat worked with it natively.
The thing that I like is that their new smoke detectors I also heat and freeze detectors
I’m mad I just wanted to hear the beep or voice when a door is opened the siren sound this seems paid an not a real hands on review
They forgot to mention extra annual cost upon excessive signals when no contract exists there is no agreement for fixed unlimited signals cost annually means you may be charged 1 month of the year $300
All because of run away alarm signal!
Can you elaborate on that, excessive signals?
@@project-moe search Google for definition excessive alarm monitoring signals runaway alarm monthly charges
@@project-moe@asidasid2487 Or maybe just once more, this time in English...
Cove is expecting to make profit on volume like so many these days with quality, reliability diminished in short term, eventually creating excessive maintenance, soon another corporation will turn out an Ai system for under s120 per year! She forgot to tell u about the unpatend wireless frequency design that eventually will be compromised without any notice besides the eves drop incorporated with technical equipment design for authorized law enforcement to monitor upon order
I love my new system and it works great.
Can we do better perhaps
I hate all the new systems that is not on a land line regardless if light goes out or wifi goes out should still work.but they integrate into wifi
What do you know lol