I went to ADT when Google discontinued the Nest alarm and what a nightmare ADT has been. I have to deal with oversized sensors that gives false alarms and the damn batteries don't even last 3 months. None of my other Nest security equipment even works with the ADT equipment including the Nest cameras and the Nest smoke alarm. The ADT app is a cluster F. I can't even order accessories online from ADT as I have to personally call them and ask. I never had this issue with the Nest alarm and the Nest app.
Agree.Stuck with the ADT system which was hard-wired into our home when we purchased it. Getting local service of their system is a monumental effort. Despite the fact that we have been paying bill from our home address for five years the local office was NOT, repeat, NOT, willing to send out a technician to our address (which they have in their accounting system) and confirm that we do in fact have an ADT system, and that the ADT system is sending a "needs service" message. Absolutely infuriating. We have needed service about three times since we moved int. Each time, lots and lots and lots of effort and conversations with bots. I don't even care about the substantive value of the ADT system compared to others. I would love out of this system.
This was a great review but I can’t believe you left out the video verification. That’s such a huge benefit that only few companies offer in this day where police hardly respond due to the assumption that it’ll be yet another false alarm.
I don't like that I don't get that "front door ajar" "side door" it's so quiet and I have a big house 🙄 I honestly prefer the old school wall command panel over this new ADT base tower 😔 I can not hear when my door open and I am not always by my phone
You can get extra keypads, which extends the sound and you can create automations within the Google home app to setup voice chime. Basically, connect the Google home and adt together in the GH app. Then create an automation that is triggered by the front door opening and the action is Google talking saying “Front Door Open”. And then choose the speaker it’ll work on. We only have the Google nest hub currently but you can have more. There is a slight delay, but it works nicely and the hubs touch screen does pop up with a keypad to disarm when coming inside the home.
@MorbidGod391 let me send this to my husband.... because we just got the system installed and I can't hear anything in this house with that new Tony Stark looking ADT base 😆
Stuck with the ADT system which was hard-wired into our home when we purchased it. Getting local service of their system is a monumental effort. Despite the fact that we have been paying bills from our home address for five years the local office was NOT, repeat, NOT, willing to send out a technician to our address (which they have in their accounting system) and confirm that we do in fact have an ADT system, and that the ADT system is sending a "needs service" message. Absolutely infuriating. We have needed service about three times since we moved int. Each time, lots and lots and lots of effort and conversations with bots. I don't even care about the substantive value of the ADT system compared to others. I would love out of this system.
Since it's wireless it can be jammed by the wireless jammers the criminals are starting to use. And unlike a traditional system, if they increase the price you can't switch to another monitoring company.
ADT is actually the only security company that’s never had a security breach, unlike all the other popular wifi cameras like ring or blink. They actually have third party testing to try and have people hack and break into the systems to identify vulnerabilities so it can avoid those issues.
@@sydneyboucher7316I think you are talking about security breaches for their alarm, which is true, but they have had a recent security breach into their billing system. It was apparently very limited and not a lot of customers affected. But their alarms were not affected.
I went to ADT when Google discontinued the Nest alarm and what a nightmare ADT has been. I have to deal with oversized sensors that gives false alarms and the damn batteries don't even last 3 months. None of my other Nest security equipment even works with the ADT equipment including the Nest cameras and the Nest smoke alarm. The ADT app is a cluster F. I can't even order accessories online from ADT as I have to personally call them and ask. I never had this issue with the Nest alarm and the Nest app.
Agree.Stuck with the ADT system which was hard-wired into our home when we purchased it. Getting local service of their system is a monumental effort. Despite the fact that we have been paying bill from our home address for five years the local office was NOT, repeat, NOT, willing to send out a technician to our
address (which they have in their accounting system) and confirm that we do in fact have an ADT system, and that the ADT system is sending a "needs service" message. Absolutely infuriating. We have needed service about three times since we moved int. Each time, lots and lots and lots of effort and conversations with bots. I don't even care about the substantive value of the ADT system compared to others. I would love out of this system.
3:55 FYI - once you cancel, your Nest Camera and smart devices will not work in the ADT+ app.
This was a great review but I can’t believe you left out the video verification. That’s such a huge benefit that only few companies offer in this day where police hardly respond due to the assumption that it’ll be yet another false alarm.
Can you use existing nest sensors? I spent a fortune on the nest security system for them to just stop supporting nest detect earlier this year.
Sadly no one can use those sensors.
@@MorbidGod391Any equipment related to the Nest alarm is not compatible.
Question when you test out the Trusted Neighbor - does their Yale Lock work with Apple Home Key too?
I joined them a few months ago and I must say they have the worst customer service I have ever dealt with!
Love the review!
All well and good until you need service or technical assistance. Cute buttons but no
real benefit form cut buttons.
I don't like that I don't get that "front door ajar" "side door" it's so quiet and I have a big house 🙄 I honestly prefer the old school wall command panel over this new ADT base tower 😔 I can not hear when my door open and I am not always by my phone
You can get extra keypads, which extends the sound and you can create automations within the Google home app to setup voice chime.
Basically, connect the Google home and adt together in the GH app. Then create an automation that is triggered by the front door opening and the action is Google talking saying “Front Door Open”.
And then choose the speaker it’ll work on. We only have the Google nest hub currently but you can have more.
There is a slight delay, but it works nicely and the hubs touch screen does pop up with a keypad to disarm when coming inside the home.
@MorbidGod391 let me send this to my husband.... because we just got the system installed and I can't hear anything in this house with that new Tony Stark looking ADT base 😆
What wait? I can view my cameras on the old app
You probably didn’t have the Google cams.
Nice! 🔥
Hi my name is aaron durr burger
Stuck with the ADT system which was hard-wired into our home when we purchased it. Getting local service of their system is a monumental effort. Despite the fact that we have been paying bills from our home address for five years the local office was NOT, repeat, NOT, willing to send out a technician to our address (which they have in their accounting system) and confirm that we do in fact have an ADT system, and that the ADT system is sending a "needs service" message. Absolutely infuriating. We have needed service about three times since we moved int. Each time, lots and lots and lots of effort and conversations with bots. I don't even care about the substantive value of the ADT system compared to others. I would love out of this system.
Since it's wireless it can be jammed by the wireless jammers the criminals are starting to use. And unlike a traditional system, if they increase the price you can't switch to another monitoring company.
That’s actually not true.
That’s old, unencrypted wireless sensors of yesteryear
ADT is actually the only security company that’s never had a security breach, unlike all the other popular wifi cameras like ring or blink. They actually have third party testing to try and have people hack and break into the systems to identify vulnerabilities so it can avoid those issues.
@@sydneyboucher7316I think you are talking about security breaches for their alarm, which is true, but they have had a recent security breach into their billing system. It was apparently very limited and not a lot of customers affected. But their alarms were not affected.
@@sydneyboucher7316I’m not so sure. It has happened this year.
Luisa Manors