GEEKSQUAD IS THE BEST AASP OF ALL TIME

Поділитися
Вставка
  • Опубліковано 13 вер 2019
  • matrix.to/#/#rossmannrepair:matrix.org
    Let's get Right to Repair passed! gofund.me/1cba2545
    🔵 We fix Macbooks & offer free estimates. rossmanngroup.com
    🔵 Send us your Macbook for repair! bit.ly/sendmacbook
    🔵 We'll send you a box with a pre-paid shipping label for your repair! bit.ly/sendyourmacbook
    🔵 We offer iPhone data recovery: bit.ly/2BDBX4G
    🔵 We offer lab hard drive data recovery: bit.ly/labdatarecovery
    👉 LEARN HOW TO DO THIS:
    › In-person classes: bit.ly/classrg
    › Beginner's guide: bit.ly/2k6uz84
    › Support forum: $29/mo bit.ly/boardrepairforum
    👉 Donate & post a message: bit.ly/postamessage
    👉 Below we list tools & recording gear we use, repair guides to help you learn, online chip sources, & donation links:
    👉 BlackBerry, Oreo, & Clinton the cat's wish list: www.amazon.com/hz/wishlist/ls...
    👉 CHIPS & COMPONENTS:
    › bit.ly/2jaAOXM
    👉 Discord: matrix.to/#/#rossmannrepair:matrix.org
    👉 TOOLS USED:
    ✓ Soldering Irons:
    › Louis' Hakko station(no tweezers): amzn.to/2cKkMyO
    › Paul's Hakko station(works with tweezers): amzn.to/2yMvWNy
    › Micro Soldering Pencil: amzn.to/2d5MWUP
    › Hot tweezers: amzn.to/2yMvZsZ
    › Atten ST-862D hot air station: bit.ly/atten862
    ✓ CHEAP HAKKO ALTERNATIVES:
    › TS100 soldering iron: amzn.to/2Gy1Fqz
    › Recommended tips: TS-C4: amzn.to/2GSDoz3 TS-KU amzn.to/2Elofke
    ✓ Preferred Soldering Tips
    › Fine: amzn.to/2d5MgPn
    › Flat: amzn.to/2JnsDBT
    › GPU wicking: amzn.to/2w8chtB
    › Micro soldering tip: amzn.to/2qUSFDh
    ✓ Microscopes:
    › Microscope: amzn.to/2iLrE16
    › Barlow lens: amzn.to/2yMKdKf
    › LED light: amzn.to/2nzfPT2
    › CHEAP alternative microscope: amzn.to/2rTlHbj
    ✓ Soldering/Repair Supplies:
    › Solder: amzn.to/2cKkxUp
    › Desoldering braid: bit.ly/2otflOX
    › Flux: bit.ly/amtechflux
    › Solder paste: bit.ly/amtechsolderpaste
    › THICK insulated jumper wire: amzn.to/2rvtD0A
    › THIN insulated jumper wire: amzn.to/2I47DQY
    › Kapton tape: amzn.to/2yN0xuq
    › Tweezers: amzn.to/2d5NBpi
    › Blades: amzn.to/2ByWnvF
    › Freeze Spray: amzn.to/2BySozw
    › Conformal coating: bit.ly/greencoate
    › Conformal coating curing pen: bit.ly/uvpen
    ✓ Diagnostic tools:
    › USB amp meter: bit.ly/2B2Lu5W
    › USB-C amp meter: bit.ly/usbcamp
    › On-Screen multimeter: amzn.to/2jtgY9K
    › Multimeter Probes: bit.ly/fineprobes
    › CHEAP multimeter: amzn.to/2zjkg8U
    › Bench PSU: CSI3005P bit.ly/benchsupply
    › Phoneboard: phoneboard.co
    ✓ Ultrasonic Cleaning:
    › ALL MACBOOKS & CELLPHONES: Crest P1200H-45: bit.ly/P1200H45
    › PRE-TOUCHBAR MACBOOKS & CELLPHONES: Crest P500H-45: bit.ly/P500H45
    › CELLPHONES ONLY: Crest P230H-45: bit.ly/P230H45
    › Branson EC cleaning fluid: amzn.to/2cKlBrp
    ✓ Desk supplies:
    › Desk: amzn.to/2yMShdZ
    › Chair: amzn.to/2LB8bUB
    › Fume Extractor: amzn.to/2d5MGoD
    › Work mat: amzn.to/2yMtlTR
    › Outlets: amzn.to/2yNsZwo
    › Gloves: amzn.to/2iUfumS
    › Durable lightning cable: amzn.to/2yNHzUt
    › Fine tipped snippers: amzn.to/2HGt4XB
    ✓ Screwdrivers:
    › iPhone bottom screws: amzn.to/2yNwX8p
    › Macbook bottom screws: amzn.to/2AKMdVb
    › Torx T3: amzn.to/2zjtxxH
    › Torx T5 amzn.to/2BLNDn4
    › Torx T6 amzn.to/2B0XIfA
    › Torx T8 amzn.to/2CpWp68
    › Phillips #0: amzn.to/2AJaHhM
    › Phillips #000: amzn.to/2yNqsCl
    ✓ Boardview software used: pldaniels.com/flexbv/
    ✓ RECORDING EQUIPMENT:
    › Work cam: amzn.to/2QjHnt0
    › Overhead cam: amzn.to/2eAH0oT
    › Work mic: amzn.to/2WGIhzw
    › Home mic: amzn.to/2xfampC
    › Microscope camera: amzn.to/2icVQoG - mine is DISCONTINUED, closest one I can find.
    › HDMI capture: amzn.to/2iyGcle
    👉 SHILLING:
    › Buying on eBay? Support us while you shop! www.rossmanngroup.com/ebay
    › Rossmann Repair Group Inc is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com
    👉 Leave a tip for us via cryptocurrency if we've helped you out:
    › Credit card: bit.ly/postamessage
    › Bitcoin: 1EaEv8DBeFfg6fE6BimEmvEFbYLkhpcvhj
    › Bitcoin Cash: qzwtptwa8h0wjjawr5fsm0ku8kf40amgqgm6lx4jxh
    › Dash: XwQpZuvMvU44JT7C7Uh6xHvkSadzJw9fMN
    › Dogecoin: DKetsoCvwa2hF29ssgUA4Wz4hxT4kj3KLU
    › Ethereum: 0x6f6870feb48f08388ee345cf0261e2f03d2fa310
    › Ethereum classic: 0x671bfd61ba87edf6365c97cea33d66ba73645510
    › Litecoin: LWnbTTAjojZQt68ihFJFgQq3cYHUsTcyd7
    › Verge: DFumZ5sMhi3JktLQpsTVtV9xUt3zKDrcZV
    › Zcash: t1Ko3FkphQYoQroQc8k2DVk4WKMAbmNR8PH
    › Zcoin: a8QdvArHmdRYe1MjiqtP6jDNe6Z4JgnRKZ

КОМЕНТАРІ • 2,8 тис.

  • @Lintary
    @Lintary 4 роки тому +2782

    So let me get this straight:
    Apple replaced the wires with non conductive ones
    Took the cap, hollowed it out put in a smaller one so it works, but looks the same
    And hacked paul daniels software to make it appear to be broken
    They really went all out on this troll :D

    • @JohnDoe-uo7kb
      @JohnDoe-uo7kb 4 роки тому +179

      @Louis Rossmann My man this video was posted like 8 hours ago and you pinned a comment from 30 minutes ago. How regularly do you keep up with comment and have you gotten at least 5 hours of sleep?

    • @randomunavailable
      @randomunavailable 4 роки тому +93

      @@JohnDoe-uo7kb He doesn't sleep.

    • @shoopoop21
      @shoopoop21 4 роки тому +94

      @@randomunavailable Well, it is sunday, so he might stand in place for a few moments.

    • @rossmanngroup
      @rossmanngroup  4 роки тому +419

      This is the best explanation thus far

    • @stanimir4197
      @stanimir4197 4 роки тому +65

      @@rossmanngroup the 2nd wire is melted: 33:59. Also do please check the current through the cap when the machine is actually running. Likely the cap has a lot higher resistance at higher voltages.

  • @DOYLECLEVERLOBE1
    @DOYLECLEVERLOBE1 4 роки тому +1821

    I took my Macbook to Rossmann Repair to have it broken and it still works 0 stars.

    • @Jako1987
      @Jako1987 4 роки тому +158

      Try Hydraulic Press Channel next time

    • @youngd7309
      @youngd7309 4 роки тому +4

      Jako1987 hahaha

    • @geniuswithacapitalk
      @geniuswithacapitalk 4 роки тому +6

      This comment is underrated 🤣

    • @whifflingtit9240
      @whifflingtit9240 4 роки тому +6

      @@geniuswithacapitalk I don't think you know what "underrated" means, that sucker is hella upvoted.

    • @geniuswithacapitalk
      @geniuswithacapitalk 4 роки тому +6

      Whiffling Tit you fail to acknowledge how much time there is between your comment and mine. 😎

  • @TheAbsoluteZxero
    @TheAbsoluteZxero 4 роки тому +4681

    Wait...this is a MacBook repair channel? I thought it was a NYC real estate channel

    • @ParasiteDelta
      @ParasiteDelta 4 роки тому +207

      I'd watch him for either, to be honest.

    • @probablynotabigtoe9407
      @probablynotabigtoe9407 4 роки тому +163

      I thought it was a cat vlog channel

    • @pashafaith3639
      @pashafaith3639 4 роки тому +7

      TheAbsoluteZxero you are so funny dip shit! Is your mom as funny as you too?!!

    • @nameless4155
      @nameless4155 4 роки тому +59

      Pasha Faith great joke Pasha Faith

    • @sergiowolfpac
      @sergiowolfpac 4 роки тому +32

      Come for the roasts, stay for Clinton the cat

  • @TippleCreations
    @TippleCreations 4 роки тому +1167

    Capacitor: *cracks, breaks, and emits death smoke. Is then installed upside down*
    Also capacitor: I'm about to ruin Louis's whole damn career.

    • @assassinsquid3352
      @assassinsquid3352 4 роки тому +56

      It was out for a fucking vengeance lmfao

    • @martynas3722
      @martynas3722 4 роки тому +32

      I'm an ER physician. I noticed that capacitor upside down as well.

    • @rakly3473
      @rakly3473 4 роки тому +15

      How about removing the cap and see if it turns on.
      Those ground wire shorts might be rerouting the power.
      Also check how fast the battery is discharging.

    • @monsterrun
      @monsterrun 4 роки тому +11

      capacitor: this might come as shock….but now "ifeel" ALIVE!

    • @derpmanaveragegamer7791
      @derpmanaveragegamer7791 4 роки тому +25

      Louis to capacitor: were you killed?
      Capacitor: sadly, yes. BUT I LIVED!

  • @fmaz1952
    @fmaz1952 4 роки тому +708

    Angry customer: Your company broke my macbook:
    Louis: Listen, even when we tried to break a macbook, we couldn't do it.

    • @handlemonium
      @handlemonium 4 роки тому +10

      Where is the follow-up explaining what happened in this video? I mean, he touches on BestBuy again 3 months later (ua-cam.com/video/VJAeiCM5xSQ/v-deo.html) but doesn't mention if this video is legit or still a joke -_-

    • @hnut1re1
      @hnut1re1 4 роки тому +2

      @@handlemonium That video is from 2018 not 2019

    • @spacecowboy810
      @spacecowboy810 3 роки тому +1

      LISTEN LINDA

    • @3nertia
      @3nertia 2 роки тому

      This comment now has 666 Likes >:D

  • @tigerheaddude
    @tigerheaddude 4 роки тому +1463

    Louis is so good that when he tries to break a MacBook it violates the laws of physics just to stay working

    • @milan1p
      @milan1p 4 роки тому +31

      Came here for this comment. Not disappointed

    • @michaelthedad
      @michaelthedad 4 роки тому +8

      Came here to make this comment, I applaud you

    • @chrisguy6301
      @chrisguy6301 4 роки тому +9

      Yet some of us break theirs just by thinking about it.

    • @gabakusa
      @gabakusa 4 роки тому +3

      that probes that macbooks are very well made ;-)

    • @RandarTheBarbarian
      @RandarTheBarbarian 4 роки тому +18

      He didn't violate the laws of physics he shorted the wrong line. PPBUS GPU, then he shorted a fuse but shorting a fuse doesn't really do anything

  • @portedbikes
    @portedbikes 4 роки тому +570

    So glad you dedicated yourself to repairing Macs, because you are really bad at destroying them... LOL

    • @lb150t
      @lb150t 4 роки тому +9

      I that the Troll got Trolled . They looked in that Mac book & could tell someone knows what they are doing &trolled him back . Thats what i believe happend.

  • @taranjk1
    @taranjk1 4 роки тому +642

    it's like he's so good at fixing stuff, that he literally can't break it.

    • @Unstable23
      @Unstable23 4 роки тому +8

      I just watched this and was going to comment the same thing. But he does do a great job.

    • @TheLeeringMachinist
      @TheLeeringMachinist 4 роки тому +3

      ​@@Dan0TheMano Shorting a car battery doesn't make them explode.

    • @reppy0757
      @reppy0757 4 роки тому +8

      Marlo Stanfield
      What kind of cheap ass battery is your car using? Lol

    • @Juhujalp
      @Juhujalp 4 роки тому +6

      @@reppy0757 he's driving a tesla

    • @reppy0757
      @reppy0757 4 роки тому +5

      @@Juhujalp
      Sounds like a jihad tesla. Ready to blow up at a moments notice. Just need a wrench and touch these here termi..... ;LKAHJNNSD;OIFHJA S;DIKFHA;SODKLJHFA

  • @naverilllang
    @naverilllang 4 роки тому +262

    This is straight out of Star Trek
    >"Our main power line blew!"
    >"Try rerouting it through environmental control!"
    >"It worked! Bring us to warp 7"
    Wut

    • @reppy0757
      @reppy0757 4 роки тому +2

      Nathan Lang
      Your picture matches your comment lol

    • @naverilllang
      @naverilllang 4 роки тому +5

      @@reppy0757 the beret scratch or the fact that he's an admiral?

    • @astral_haze
      @astral_haze 3 роки тому +3

      Sir, I can't remember my password
      No worries, just pull out a gun and shoot the screen, and you'll be logged in just like that

  • @TwistedMexi
    @TwistedMexi 4 роки тому +741

    Louis is so good at fixing Apple's crap that he even fixes it when he's trying to kill it.

    • @Soren0
      @Soren0 4 роки тому +14

      That's what I thought. He's too good at repairing MacBooks that he can't kill them even when he tries.

    • @lmt200ish
      @lmt200ish 4 роки тому +3

      I was just going to type this as well.

    • @moofymoo
      @moofymoo 4 роки тому +21

      it works because when Louis touches macbook he converts it to PC, and PC run just fine without pee-pee-bus.

    • @heroslippy6666
      @heroslippy6666 4 роки тому +4

      The power of Fix It Felix!

    • @coshiro1
      @coshiro1 4 роки тому

      @@heroslippy6666 I was actually about to say that hA

  • @marios3202
    @marios3202 4 роки тому +1154

    Louis should sell a shirt that says "Your PPBUS is making my G3 HOT"
    I would buy ten.

  • @nikodemgermanista745
    @nikodemgermanista745 4 роки тому +27

    The sheer happiness on Louis's face when he admited that he is going to break an Apple product... priceless.

  • @Frank-pj2tb
    @Frank-pj2tb 4 роки тому +22

    I don't even own any apple devices, but I love watching this channel for some reason.

  • @Tech-49
    @Tech-49 4 роки тому +483

    In this episode I have learnt that Louis customers are smarter than Louis because they can successfully break their Macbooks.

    • @Zark-Muckerberg
      @Zark-Muckerberg 4 роки тому +4

      louis'*

    • @barongerhardt
      @barongerhardt 4 роки тому +1

      They don't even put any effort into it.

    • @jefftheusch3071
      @jefftheusch3071 4 роки тому +1

      Tantalum capacitors are polarized. Oops... Reinstalled it backwards @ 9:00

    • @zNoah
      @zNoah 4 роки тому +2

      Just give it to Linus, he will show who's king.

  • @carnath6
    @carnath6 4 роки тому +686

    As an ex-GeekSquad employee, I can promise you whole-heartedly, that Geek Squad CA's and ARA's do not want to be AASP. All senior agents left the precinct including myself because of how toxic the working environment was with the new demands Apple gave us.

    • @FrankVelo
      @FrankVelo 4 роки тому +60

      It became toxic many years before that!
      I put 15 years in, but, made a wonderful jump to corporate America quite a few years ago and have never looked back.
      Still have my DA badge :)

    • @brandonheath6713
      @brandonheath6713 4 роки тому +106

      As an ARA turned Apple Master for Geek Squad i can attest to this 100%. The AASP on boarding, training, support, and integration were atrocious. Most stores in my area were refusing repairs because of how bad the process was.
      Also for clarity they never let us "repair" computers. Our process was simply sending your Apple device to Apple for you unless it was a phone. We could repair phones. Depending on available parts but that process was super super broken as well.
      I left Geek Squad as a result of my frustration with the AASP process and now work doing real electrical troubleshooting for a military defense contractor.

    • @ChocoboKillerKanyo
      @ChocoboKillerKanyo 4 роки тому +64

      Man, preach. I left because of the tripled workload from AASP without a pay raise, and like you mentioned the toxicity the added stress caused. I was the most senior agent in the precinct, and our other ARA left like two weeks later.
      Now I'm an IT nerd managing servers (and still fixing fucking Outlook issues because I'm part of a two-person IT crew for a medium business) and making a hell of a lot more money for less work and a lot less stress. Rinse and repeat for my fellow ronin ARA.
      Paradoxically, then, the horrendous AASP rollout is one of the best things that could have happened to us because it gave us the kick in the asswe needed to tell BBY/GS to suck our asses, which apparently we should have done ages ago.

    • @ht-rb9yv
      @ht-rb9yv 4 роки тому +15

      It's frustrating that as an ARA you have to service regular clients and Apple clients and our pay grade did not jump.

    • @TheAwesomes2104
      @TheAwesomes2104 4 роки тому +76

      This happened to our location too. Apple came in and the Geeks started dropping like flies, especially the senior agents. The workload tripled and so did the upset clients. Clients would be told incorrect things by misinformed apple employees, like that we could do same-day replacements in-store, and then clients would be (as you would expect) extremely upset to learn that the real time frame was 7-10 business days for a phone replacement. The system they gave us only worked properly like 10% of the time. Almost every shift I'd spend an hour+ trying to check in a client's phone only for the system to not allow me to do so for no apparent reason and the managers can't over-ride Apples' systems. You get 20 minutes to check in a device, but you almost always have to start completely over and try again because you get randomly logged out, or the system tells you that you have to run a diag that you had already run before creating a repair, or it only gives you the option of a "non-repair case", etc.
      You can imagine the NPS surveys you get from clients whom spend hours at sitting at Best Buy trying to get their phone fixed only to be told "Sorry, I can't help you because the system won't allow me to check in your phone. I have no idea why, Apple's support team for our system don't work during these hours (and even if they are, they've literally never solved a single issue we've come to them with), and your options are to come back tomorrow with your fingers crossed and pray it works then or drive almost 2 hours away to the nearest Apple Store. Oh, you say you already drove over an hour from your rural town in the opposite direction of that Apple Store for your appointment today? That's very unfortunate. Oh, now your yelling at me? Yes, I feel like screaming also, but I cannot."

  • @WarPigstheHun
    @WarPigstheHun 4 роки тому +124

    These "trained techs" are minimum wage 16 year olds trained to sell you a new product, not fix them.

    • @jpsalis
      @jpsalis 4 роки тому +26

      And it's not that we don't have the technical skill, I know my way around a PCB pretty well and I'm decently good at soldering, despite my lack of quality tools. I've even started learning to repair surface-mount. The issue is that we're not allowed to do it.
      I work for an office store. We used to be able to replace cell phone batteries before I joined, but due to an isolated incident in ONE store out of thousands where a small fire started, we're not allowed to repair them.

    • @BungieStudios
      @BungieStudios 2 роки тому

      When I was at Fry's, I spoke to a former Geek Squad employee. Told him I tried applying but it never happened. He explained to me I dodged a bullet. He quit because of how his store tried to scam people and it made him sick.
      "Oops, we accidentally scanned the hard drive. That will be another $100!"

  • @goopah
    @goopah 4 роки тому +64

    7:46 Jeezus, man. You killed it just fine the first time. The second time was bloody overkill. Obviously, you had had a relationship with this poor cap.
    Edit: Nevermind. Louis is incapable of destroying electronics; He can only make them better.

  • @willemakit
    @willemakit 4 роки тому +263

    Love how he leaves all his blunders in the video. That's true integrity.

    • @mDTibbitts
      @mDTibbitts 4 роки тому +17

      Dont you mean... Tegridy?

    • @unknownvagrant6851
      @unknownvagrant6851 4 роки тому +4

      @@mDTibbitts I love me some Tegridy to take the edge off a stressful day.

    • @zaimwaqar2788
      @zaimwaqar2788 4 роки тому

      So does Apple in their laptops

  • @sarge-vr8tc
    @sarge-vr8tc 4 роки тому +166

    a mac is like a cockroach
    when u try and kill it. it will not die
    but when u get up in the morning there dead macs everywhere

    • @tammyt3434
      @tammyt3434 3 роки тому +5

      I hate vacuuming dead macs. Gross.

    • @BZB2000
      @BZB2000 2 роки тому

      @@tammyt3434 I used to stomp cockroaches in my dorm and leave them there. By the next day they would be completely gone as if they were never there, having been carried away by ants.

  • @windowstips1430
    @windowstips1430 4 роки тому +53

    "huh, me see broken, me replace broken,it works! "
    -Louis Rossman

    • @epy0nkaru
      @epy0nkaru 3 роки тому

      In this video it's the reverse and he still failed

  • @MarkARoutt
    @MarkARoutt 4 роки тому +19

    Intern two weeks in after watching your channel "So when do I gain super human speed?"Louis "After you edit the video"

  • @MrD3K3BLU3
    @MrD3K3BLU3 4 роки тому +333

    Geek squad agent here, can confirm AASP has been awful. One of the worst things I've ever had to deal with in tech.

    • @Vertexnine
      @Vertexnine 4 роки тому +6

      How so?

    • @JordosTechShack
      @JordosTechShack 4 роки тому +38

      They are glorified mail in repair, anything other than iPhone battery, its mail in repair to Apple or Geek Squad City in Kentucky. But when apple phone support books the appointment, they make it seem as thought anything GS can do anything an apple store can do, so the customer comes in within a higher expectation than what they can do in reality. And unless they fixed it, when I left two years ago the appointment systems didn't talk to each other, so it was possible for the Geek Squad appointment system to make appoints when the apple system already had a spot reserved so, you ended up double booked with only one agent on. Read more horror stories @: www.reddit.com/r/GeekSquad/

    • @cupid1313pr
      @cupid1313pr 4 роки тому

      @@JordosTechShack wrong

    • @RobertCentric
      @RobertCentric 4 роки тому +13

      Ya, when I still worked for Apple I cringed when the only AASP to send someone to was a Best Buy. When I worked for Geeksquad later I really cringed when I got to know people at the desk in the Best Buys and they'd tell me the things they sent in that would have been an easy fix but... things were sent for replacement.

    • @JordosTechShack
      @JordosTechShack 4 роки тому +12

      @@cupid1313pr that's how it was when I was there. I worked at one of the first AASP best buy's when it was a test program. We were also a one zone store, meaning no CA or ARAs, or GSM, all CIAs and a DCI. I only stayed 4 months or so into the transition, before I missed actually fixing MacBooks, and being able to recover data from MacBooks. (We were no longer allowed to use the mule for apple products) My house was paid off and this business had been paying the bills for over a year so I walked. Maybe things changed but even in this video they said they had to send it out and couldn't open it in the store. Agent 64720

  • @aakla
    @aakla 4 роки тому +1091

    The day you find out that half the components in laptops are a plecebo.

    • @kawmic7
      @kawmic7 4 роки тому +21

      🤣🤣🤣🤣🤣🤣🤣

    • @GodwynDi
      @GodwynDi 4 роки тому +191

      No joke. When I was doing my A+ certification back in the day, one of the practice computers was old so the case design and layout was terrible. I slipped removing the hard drive and broke a chip entirely off the motherboard. Never encountered a problem.

    • @justahuman.210
      @justahuman.210 4 роки тому +2

      aakla 😂😂😂👍

    • @grantperkins368
      @grantperkins368 4 роки тому +6

      @@GodwynDi woaaa! :-)

    • @migkillerphantom
      @migkillerphantom 4 роки тому +60

      This would be surprising to me if I had not just started designing PCBs myself lol.
      Quite often you put some components on just because the datasheet of something else recommends it as a precaution. Other times they're there for niche use cases like factory programming, and don't actually do anything in use. So on and so forth. It's not like your car will stop going if any component whatsoever fails.

  • @Fuscao_Preto
    @Fuscao_Preto 4 роки тому +7

    Louis has such a high Apple cure level that even when he tries to destroy it his passive habilities make the mac heal just enough to work.

  • @machina3182
    @machina3182 3 роки тому +18

    I expected sarcasm, but I got exactly what was advertised. As a former Geek Squad ARA, I can attest to the mystical power of Geek Squad occasionally fixing things that weren't supposed to work. If only we knew how to harness this power and use it at will...

    • @VertietRyper
      @VertietRyper 11 місяців тому +2

      This sums up my geek squad experiences lol.
      They couldn't solve something like my brother's HDD dying but they somehow manifested my Lenovo laptop back to the living after a massive motherboard failure

  • @Phe0n1xTheImortal
    @Phe0n1xTheImortal 4 роки тому +486

    "We're going to commit a murder" aaaand demonetized.

    • @user-ch5ij5yd2g
      @user-ch5ij5yd2g 4 роки тому +10

      *loud fart noise

    • @docarii
      @docarii 4 роки тому +7

      8:04 "Don't breathe this"

    • @Dmitrioligy
      @Dmitrioligy 4 роки тому

      u sir are too funny

    • @tin2001
      @tin2001 4 роки тому +6

      Oddly enough, not demonetized... And Louis, the smarty pants, has a midroll ad placed right where it says "a few moments later"...

    • @stephaniemarquez7072
      @stephaniemarquez7072 4 роки тому

      Dank Guy and then he busted a cap in ... awww nevermind lol

  • @Thenoob1519
    @Thenoob1519 4 роки тому +102

    Lewis you underestimated the power of unplugging and plugging it back in

    • @reppy0757
      @reppy0757 4 роки тому

      @Harmen Liefhebber
      And then resetting it?

    • @MaxiiBoii23
      @MaxiiBoii23 4 роки тому

      Or force shutting off. 😏

    • @ElementofKindness
      @ElementofKindness 4 роки тому +2

      Funny thing is, there's a lot of truth in Theo's statement. The cap most likely failed to an open state from the in-rush current of powering it up, and that allows for the system to function. (I believe the cap isn't required, as there are other parallel caps, but places more burden on the remaining ones, putting them at risk of failing)

  • @DoogieLabs
    @DoogieLabs 4 роки тому +2

    On the 2nd wire you added @ 34:00 there is a break in the center of the wire with heat discoloration. The wire(s) you used to bridge the power rails didn't seem to be able to have the current carrying capacity to handle a full short and acted like a fuse instead.
    Perhaps blowing up both caps may have done the trick, or breaking a trace for SMC power good signals.
    This ended up being real hilarious!

  • @brigandboy1425
    @brigandboy1425 3 роки тому +4

    I worked in a small tech shop (had 99 stores before the company owner died, and the entire company closed up shop) and we frequently had to fix Apple products. Screen repairs, very minor board repairs... mostly it was simple part replacement.
    Anyway, we worked down the street from a Best Buy. They were the *BEST* thing to have down the street, because 3/5 of our customers were people rejected by (or failed by) the Geek Squad.
    Later in life, I ended up working at that same Best Buy. I worked in the Geek Squad (before the SOP became incredibly strict) and over time, the ability to simply fix a problem became more and more constrained by the rules we were being made to follow. You could be a brilliant tech, but none of that mattered if your fix went outside of a very strict set of options.
    It isn't that Best Buy if full of idiots, it's that lawsuits and corpo bureaucracy constantly shoots the right solution in the face instead of just fixing the damned problem.

  • @V4zz33
    @V4zz33 4 роки тому +261

    When you try to kill an undead with a curse and it ends up healing it...

  • @TvLandZombie
    @TvLandZombie 4 роки тому +389

    I'll say this again: Geek Squad's service center and any other Apple Authorized shops perform part replacements, not repairs. If the MB did not pass testing, the whole thing would have been replaced. Apple sends bad parts back to China for actual repairs. Then they ship the refurbs back to be used as replacement parts in the US. It's rare to find an agent who could spot the "bad" cap. Also, we were technically not allowed (by Apple) to open MacBooks in the store.

    • @UsrNameHere
      @UsrNameHere 4 роки тому +9

      This is true, Geek Squad performs part replacements for failed components. Due to safety and quality concerns, it is easier and cheaper to replace parts.

    • @PluckyD
      @PluckyD 4 роки тому +30

      Was a Counter Intelligence Agent for 3.5 years at Geek Squad. If it was something at the precinct that was not S.O.P. to troubleshoot or attempt a fix on (anything past simple external hardware or software troubleshooting, or with Apple...opening them at all) you could get written up by your DCI or a Store Manager for insubordination. Anything more complicated (hardware-wise) than the battery being drained, a bum charger, or holding down the power button for 5-7 seconds was to be sent off to a Service Center. Used to get yelled at DAILY asking why we didn't fix things "at the store" while I'm there alone with a line of people and Salespeople harassing me to do more PC optimizations for them in 30 mins or less.
      It's good to see that they treated Louis well though. We would get a lot of "Go F%&$ yourself" returns from the Repair Center where they refused to work on something and of course the customer would gladly take their frustration out on us instead. Nice to see the SC has upped their game.

    • @greglindstrom1705
      @greglindstrom1705 4 роки тому

      what is the point of that? any idiot can change parts around? if you cant repair a board you shouldnt be employed repairing computers.

    • @GP1138
      @GP1138 4 роки тому +12

      I can relate, but it's often much quicker and reliable to simply replace the entire board (for someone who just wants the thing working again) than to do a board-level repair. Expecting Best Buy to diagnose and replace a capacitor on a board? I'd rather run my laptop over with a car than trust a Best Buy employee to replace a board-level component.
      I'd also argue that there are different levels of skill required to repair laptops and to repair boards. Board and component swaps in the field are much quicker than actual board-level repairs for most things, and most companies have this sort of service. Apple is a lot more unfriendly about this than most other companies, and the amount of resistance they have towards technicians and the idea of right-to-repair is shitty, but expecting to have every service shop perform board-level repairs on every device is kind of out there, IMO, especially Best Buys - they'd have to hire trained people that would demand much higher pay than BB would be willing to give, and they would have to buy equipment that they would likely not be able to maintain.
      That's my reasoning anyway.

    • @hiey7
      @hiey7 4 роки тому +3

      This methodology of replacing the entire board is the same in most electronics companies to increase turn around time of the aftermarket support, also it is to log parts/failures, to vendor parts that will last longer than said part maker, mostly for manufacturing processes with the whole Six Sigma bullshit. Also each board must be retested and reinspected to standard before shipping out again, usually through a test engineer, but most of the time things like In-Circuit Testers such as a Flying Probe or Bed of nails will catch this failure of the cap, then functionality testing would catch the short if the ICT didn't catch it. This sucks in terms of cost for the consumer, but it is how business is conducted regarding electronics when replacing an entire board.
      The only time the company eat the cost is when they ship something out that doesn't work and has to go through and redo everything they did from square one. If the part comes out working, then the consumer/costumer eats the cost of repair.

  • @newperve
    @newperve 4 роки тому +8

    Louis' technomancy powers have grown so much he can trigger them without realizing. He is becoming a God.

  • @das096
    @das096 3 роки тому +9

    Damn when he described it as "committing a murder" I thought he was being over dramatic but...damn that pore capacitor.

    • @bubblez8040
      @bubblez8040 3 роки тому +1

      Attempted Manslaughter at best...

    • @3nertia
      @3nertia 2 роки тому

      Sorry, poor*

    • @thatguybrody4819
      @thatguybrody4819 Рік тому

      @@3nertia well, that capacitor is now porous.

  • @carltalksabouteverything5467
    @carltalksabouteverything5467 4 роки тому +143

    I was going to take my Mac to you, but now I am going to Best Buy...

  • @Miyaki497
    @Miyaki497 4 роки тому +412

    I work at an authorized Geek Squad and it's been an absolute nightmare working with Apple

    • @rossmanngroup
      @rossmanngroup  4 роки тому +114

      Tell me more?

    • @TheAbsoluteZxero
      @TheAbsoluteZxero 4 роки тому +12

      Do they micromanage what you can do/say?

    • @Miyaki497
      @Miyaki497 4 роки тому +124

      @@rossmanngroup well let me tell you, the most "training" we got prior to working with their iPhones displays and batteries, and using their system, was taking two question & answer tests to become Apple certified. We never got any sort of hands on training (which, as you can imagine caused a lot of problems).
      Their chat support is a joke (and weirdly like a creepy hivemind, they all talk exactly the same).
      They very frequently do not communicate the right information to their own clients, making huge issues for us.
      This just scratches the surface.

    • @Miyaki497
      @Miyaki497 4 роки тому +39

      @@TheAbsoluteZxero 100%. And even when we do things by their own book, they still try to make us do things we're either not trained to do, or completely unable to do based on their own system's requirements.

    • @tres1576
      @tres1576 4 роки тому +17

      Sound likes there is something called “Apple Plague” where anything affiliated with Apple turns terrible.

  • @victorreznov9940
    @victorreznov9940 3 роки тому +2

    "Me see broken, me replace broken, it work" quote of the century.

  • @michaelmjk1
    @michaelmjk1 4 роки тому +5

    when he said "ooohh me see broken me fix broken" i audibley laughed thought about it for a second and laughed even harder

  • @ledhunters
    @ledhunters 4 роки тому +112

    What we learned> befre sending you mac book to rossmann repair group try with Best Buy, you might just get it repaired for free :D

  • @TropicalEncounter
    @TropicalEncounter 4 роки тому +370

    Ive taken the time to analyze you're video and I've come to the conclusion that you work exceptionally faster when you have cheesy background music playing.

    • @whifflingtit9240
      @whifflingtit9240 4 роки тому +8

      *your

    • @TropicalEncounter
      @TropicalEncounter 4 роки тому +2

      @@whifflingtit9240 LOL, autocorrect strikes again! I used to get upset about this but now I've just come to expect it... I use a mac... it's a long story.
      On a side note, I see you're a fan of Tits. I've been known to enjoy the occasional encounter with a nice Bushtit myself! Although I do enjoy the sight, I consider myself to be more of an outdoorsy kind of guy, happiest spending my time being active in the bush rather than just looking at the Tits.

    • @larsdahl6594
      @larsdahl6594 4 роки тому

      @@whifflingtit9240 I clicked "view replies" just to verify if your present.

    • @muhsdm
      @muhsdm 4 роки тому

      @@larsdahl6594 *you're. Been waiting for that?

    • @xaladolokiyo
      @xaladolokiyo 4 роки тому

      @@TropicalEncounter boo

  • @noohairdontcare
    @noohairdontcare 4 роки тому +1

    Somebody at Best Buy/Geek Squad got the drop on you. It was a corporate set up. This was some of the best entertainment I've ever seen.

  • @hitty9
    @hitty9 3 роки тому

    Thrilled to see your passion for truth and honesty. You're a stand out when actually what you are should be the standard for what everyone is like!
    I asmire your originality and courage. Thanks for doing us a great deal of good.

  • @Kbtoys-gy3ed
    @Kbtoys-gy3ed 4 роки тому +220

    The capacitor: Even dead I'm the hero.

  • @Mustange100
    @Mustange100 4 роки тому +81

    Electrical engineer here can confirm that once the magic smoke comes out of a part it no longer works.
    I love watching parts get destroyed, it's so much fun!

    • @Blutwind
      @Blutwind 4 роки тому +7

      One day i will find the place they harvest the magic smoke they put into that parts and steal all of it and put it in one super chip

    • @randyclaywell1491
      @randyclaywell1491 4 роки тому

      Reminds me of when I was in school and pulled a component off of a Mother board ( a long time ago) and it screamed and smoked.

    • @williameldridge9382
      @williameldridge9382 4 роки тому +1

      It's also usually quite loud when it happens as well. Had a capacitor blow in my 1600 watt power supply once.....thought it was a gunshot.

  • @legendaryfasteddy
    @legendaryfasteddy 4 роки тому +3

    Louis, I love that you do more targeted repairs. The problem is, Geek Squad is not permitted due to setup within the stores, to do repairs that involve saudering, or any sort of MB repair. They do not train the staff to do the sort of work. They do Part repairs or replacement, doing anything more can result in write ups or termination.

  • @Mothonomics
    @Mothonomics 4 роки тому +2

    with every single video I watch of yours, the more and more I think you're a literal genius.

  • @sollitdude1
    @sollitdude1 4 роки тому +261

    I hope you learned something. I learned that louis rossman cant kill a macbook. Shame.

    • @233kosta
      @233kosta 4 роки тому +5

      It's not the mac book's fault that Apple suck

    • @aarontheblackfox
      @aarontheblackfox 4 роки тому +1

      Obviously everyone should be sending their MacBooks in asking him to kill it. They will then become immoral.

    • @Redd56
      @Redd56 4 роки тому

      hes just too good at fixing them

  • @mtnbkr2011
    @mtnbkr2011 4 роки тому +263

    I work at a Geek Squad that was a test market for being an AASP and it was a nightmare. Screens and batteries are easy but we get no other parts to fix iPhones. Watches and iPads have to always be sent out if it’s a hardware issue. In a given day I have to tell about half of clients to go to an Apple store directly.

    • @AFO3310
      @AFO3310 4 роки тому +13

      Glad our precinct isn't the only one like that...in fact, I'm thinking most of them are

    • @geraltrivia951
      @geraltrivia951 4 роки тому +17

      When I did Advanced Tech @ ATT for Apple products we got calls dumped on us from apple all the time, mainly because the customer wasn't fine with shelling out for a new product.
      They don't give a shit about 2018 apple customer when Oct. 2019 rolls around. The only good consumer to apple is the one they get next year.

    • @thomasmouzon-keen124
      @thomasmouzon-keen124 4 роки тому +7

      Same exact shit, with a nice mix of occasional gsx bugs

    • @AFO3310
      @AFO3310 4 роки тому +10

      Thomas Mouzon-Keen gsx is fucking GARBAGE...and when it doesn’t work and I try to chat with an Apple person, half the time chat is down and the other half they say “oh go read this article you peasant”. I DID READ IT THATS WHY IM CONTACTING YOU!!!!!

    • @austinjohnson9567
      @austinjohnson9567 4 роки тому +4

      Same shit happened with us. We weren't even given test phones until afew days before the actual launch at our precinct.

  • @DavidScheiber
    @DavidScheiber 4 роки тому +11

    im guessing because you used a fuse/zero ohm link that when you powered it on they popped and the shorted cap was a high enough resistance and the cpu voltage was so low that not much current flowed through the cap

    • @pixmix6905
      @pixmix6905 4 роки тому +5

      I agree with that, 3 Ohms is still something! At 3.3 Volts it would draw one extra Ampere and heat the cap with 3 Watts, so not much of a burden. The power supply may have been strong enough to melt your other two short circuit attempts.

  • @giovannifiorentino8947
    @giovannifiorentino8947 4 роки тому

    Louis, these unbiased videos backup your reputation. Keep up with the amazing job.

  • @NotDrurin
    @NotDrurin 4 роки тому +116

    Apparently MacBooks are better at killing themselves than Louis is at killing them

  • @SpikeTheBear
    @SpikeTheBear 4 роки тому +64

    Capacitor : doing its best working
    Luis: TO THE ELECTRIC CHAIR WITH YOU

  • @RoRonsku
    @RoRonsku 3 роки тому +1

    I just gotta say the close up image of the capacitor being murdered is really cool cuz those things are so small you wouldn't see it otherwise.

  • @sinterklaas1337
    @sinterklaas1337 4 роки тому +9

    Ohms law: 3v3/4 Ohm = 0.825 Ampère. I would call that a load not a short.

    • @TheBeardedQuack
      @TheBeardedQuack 2 роки тому

      I made my comment about the sense resistor possibly blowing and making the short only drop one rail not two, but this makes way more sense XD

  • @panthony1525
    @panthony1525 4 роки тому +181

    Loius is transparent, in a good way, as always. He tells it like it is.

    • @ballsrgrossnugly
      @ballsrgrossnugly 4 роки тому +6

      When I first saw this channel like a year or more ago, I thought he came off a little condescending and arrogant... watching more of his videos, I realize that I would be the exact same way when faced with the billshit that this guy has had to deal with on a daily basis, mostly caused by Apple. So, today, I finally subbed, did my part somewhere in the 956k region... I don't sub lightly, some youtubers I watch at least weekly I still haven't subbed to, had to get in before the million though!

    • @Murasadramon
      @Murasadramon 4 роки тому +3

      @@ballsrgrossnugly Arrogance and confidence can sometimes get confused. I used to think the same, but over time, realized he's confidence because he's got the skill and knowledge to back it up.

    • @mountainman6172
      @mountainman6172 4 роки тому

      Does being transparent have negative connotation that I am not aware of?

    • @searinggravy7047
      @searinggravy7047 4 роки тому

      @@ballsrgrossnugly I got that same vibe from him in LTT videos, now I see why he is this why and in agreeance about the situation

    • @Gameboygenius
      @Gameboygenius 4 роки тому +2

      ​@@ballsrgrossnugly I subscribed in 2016, which must have been around 7k subscribers! My first video was something that ended up in my recommendations where he was ranting about some other independent tech who didn't know how to their job. At first thought, what a ranting asshole! Then about 5 minutes into the video he started going over the details on what exactly the other technician had done wrong. (Iirc a backlight MOSFET had completely disintegrated from water damage and the other tech had asked the customer to ask Louis to return the transistor so he could look at the numbers on because apparently they couldn't find the schematic online. All the while the transistor was already in the trash.) Aha, he an asshole *who knows what the hell he's talking about.* That was my cue to subscribe and I've been here ever since. Actually I find it amazing to this day how fast Louis can relay information when he goes into spitfire mode, assuming you have a brain and a just a tiny bit of existing knowledge needed to understand what he's saying.
      I think Louis deserves all the success he's getting, both in his business, and on UA-cam. (Of course the two are related.) The only thing I regret is that him having having a million subscribers means that he has far too many eyes on him to do an interview with a certain person that he has alluded to in the past. (I won't even say his name for his privacy, but it starts with D, and Louis knows exactly who it is. It would have been a really interesting interview, I'm pretty sure.)

  • @pmgodfrey
    @pmgodfrey 4 роки тому +130

    *puts MacBook in a blender.
    Bestbuy: Yeah, there's liquid damage.

    • @RichRacc
      @RichRacc 4 роки тому +7

      Hey. All you gotta do is blend a MacBook into a milkshake and technically it would be _WATER_ damage.
      No laughs? Tough crowd...

    • @weirdal3333
      @weirdal3333 4 роки тому +1

      @@RichRacc that's because they 'fix' said liquid damage by updating the display drivers with device manager.

  • @double-you5130
    @double-you5130 4 роки тому +4

    8:57 if i saw this, i would come out from the back of the apple store, and told you to solder it on the right way around next time you try to sabotage a board. lol

  • @tiggerthemighty8279
    @tiggerthemighty8279 4 роки тому +9

    Yes Louis: I want my capacitors to grow up to be JUST LIKE that capacitor.

  • @TheRusschannel
    @TheRusschannel 4 роки тому +317

    Can you publicly state your state of mental health, as in you are not depressed at all and love life? So that if/when you are found dead and its ruled a suicide, we know what really happened.. :/

    • @rossmanngroup
      @rossmanngroup  4 роки тому +305

      Don't let me get Epstein'd

    • @aaronlewis7553
      @aaronlewis7553 4 роки тому +13

      @@rossmanngroup omg I'm dying rn

    • @CurtisDyer
      @CurtisDyer 4 роки тому +11

      Rossmann clearly died due to liquid damage.

    • @somedude2492
      @somedude2492 4 роки тому

      @@CurtisDyer so he slipped while showering?

    • @juanduenas1943
      @juanduenas1943 3 роки тому

      @@somedude2492 No he shot himself 5 times in the head.

  • @HPD1171
    @HPD1171 4 роки тому +47

    tiny piece of food vs macbook: piece of food 1, macbook 0
    Louis rossman vs macbook: louis 0, macbook 1, bestbuy 1

  • @FriendlyNeighborhoodNitpicker
    @FriendlyNeighborhoodNitpicker 4 роки тому +6

    “ and I hope you learned something.”... I mean, I don’t know what the hell you might have learned, because whatever it was isn’t what we set out to teach you in this video, but I still hope you learned it. 🤣😂

  • @KelnelK
    @KelnelK 3 роки тому +6

    Check the resistance of the wire, you might have fried those tiny wires with all the current going straight to ground so that they just burned like a fuse and the MacBook fixed itself. No explanation for the cap though, except maybe 3 ohms is enough resistance that the battery can just handle the additional power draw? Maybe if you fried it less it would have lower resistance and maybe that short wouldn't be okay.

    • @achilleaustin4477
      @achilleaustin4477 3 роки тому +2

      If you look closely at the board schematic, you can see that he sorted the PPBUS GPU rail instead of the G3H. So as long as it was using the integrated graphics it was functioning

  • @ferdinandisaac4232
    @ferdinandisaac4232 4 роки тому +80

    So wait. This should be called “Louis busts a cap into a MacBook Pro” 🤠🤑

  • @dquez9
    @dquez9 4 роки тому +115

    Bestbuy is using your youtube feed as geeksquad training.

  • @Spacefish007
    @Spacefish007 4 роки тому

    i like how you soldered it onto the board in reverse polarity :D

  • @ncl47
    @ncl47 3 роки тому +5

    Imagine being so good at fixing laptops that even when you break them they still work.

  • @Azhichupani
    @Azhichupani 4 роки тому +55

    You soldered the cap upside down .. You are making the work easy for them by leaving clues... 😁😁😁

    • @tin2001
      @tin2001 4 роки тому +22

      The giant crack across it should be a bigger clue.

    • @andrew1717xx
      @andrew1717xx 4 роки тому +8

      Or the scrape marks right next to the joints. XD

    • @jamisonw.327
      @jamisonw.327 4 роки тому

      He was trying to kill it by making all the electrons fall out, otherwise it would be correctly faced.

  • @PhilipHousel
    @PhilipHousel 4 роки тому +134

    Smelly cap smelly cap, how many volts are they feeding you?

    • @tin2001
      @tin2001 4 роки тому +12

      2 words in and I started singing the rest 😂

    • @thatdude5104
      @thatdude5104 4 роки тому

      Nice nice nice! 😂

    • @andrewriegel6787
      @andrewriegel6787 4 роки тому +1

      🏆

    • @NeuronalAxon
      @NeuronalAxon 4 роки тому +4

      Phoebe is a Mac owner type, definitely.

  • @jackconnely6048
    @jackconnely6048 3 роки тому +1

    You’re the reason I try to teach my parents and sisters about Apple technology. The apple/Mac ecosystem is easy to follow and IMO is the best ecosystem out there but it’s also the most corrupt. For this reason I’ve tried switching my family to windows but the pull of the Apple ecosystem is so strong that often times they don’t listen. I wish they would watch your videos like Ive done recently. I’ve loved apples iPhones since the iPhone 5s but now it seems they are charging a premium for an inferior phone every single year without any improvements. I can honestly say I’m done with Apple after the iPhone 11 and I couldn’t be happier

  • @tamerajohnson7747
    @tamerajohnson7747 2 роки тому

    Your videos make me smile every dang time. I don't do apple products. But then I have always had a fix it myself mentality when it comes to computers. Thus every time I see my mother (usually once a year) she needs her computer fixed and has been waiting for me to visit. Mainly because she doesn't trust repair shops not to tell her things need replaced that don't.

  • @garvamel
    @garvamel 4 роки тому +344

    The broken cap was even resoldered backwards

    • @nazmikapbas2700
      @nazmikapbas2700 4 роки тому +9

      garvamel Actually I realised that Rossman put it backwards. If you watch the video before he pops capacitor, and after putting it back on the board you can see it for yourself.

    • @mdod0
      @mdod0 4 роки тому +13

      This! Rossman talking about OCD and does this!

    • @camelCased
      @camelCased 4 роки тому +14

      It was a double check for that other repair service - will they be smart enough not only to notice that the cap is dead but also notice that it's backwards :D

    • @TonyD-dz8pt
      @TonyD-dz8pt 4 роки тому

      you seen that to

    • @TheWhizzard
      @TheWhizzard 4 роки тому +6

      i know i'm late for the party, but i came down here just to post this

  • @lookatthemoves1951
    @lookatthemoves1951 4 роки тому +24

    I cant help but laugh when you say "me see broken me fix broken"
    Something about that broken English is so funny

  • @Esteb86
    @Esteb86 3 роки тому +1

    Whenever we're looking through the scope and Louis is talking, I can't help but picture Jon Lovitz being the one repairing the board.

  • @Jollyprez
    @Jollyprez 4 роки тому +1

    I was an Electronics Technician in the Navy. Stuff would frequently fix itself - all I had to do is enter the room.

  • @keinlieb3818
    @keinlieb3818 4 роки тому +135

    MacBooks now have such advanced AI that when a short happens, it creates a new power line itself to compensate and continue to operate.

    • @geniuswithacapitalk
      @geniuswithacapitalk 4 роки тому +8

      You think you’re slick sneaking in a Terminator reference hoping no one would catch it. Well I’m unto you 😌

  • @FirestormDDash
    @FirestormDDash 4 роки тому +43

    I hope your new location will have that elevator music in the waiting lobby. At all times. And pictures of you in various poses on all the walls.

    • @tin2001
      @tin2001 4 роки тому +1

      Some of the options had actual elevators... I'm sure if he pays $20K per month the landlord will probably let him choose the elevator music.

    • @pcdequant
      @pcdequant 4 роки тому +1

      And put a framed picture of the Immortal MacBook!

    • @stanimir4197
      @stanimir4197 4 роки тому

      @@pcdequant - it's more like the channel host sucks at using proper wires that actually do not burn - 33:59 - or the shorted cap has mighty higher resistance at 12v (should have checked the current through it, not the resistance), or some FET is shorted, etc. Overall a subpar video.

  • @M167A1
    @M167A1 3 роки тому

    Back in the olden days I used to teach an A+ course at a local technical School. A favorite project was to take one of our lab machines with a known issue to Best Buy to see if they could fix it. They handled component failures as well as anyone else but the concept of a bad cable or similar simple explanation was unknown to them..

  • @AverageCitizen333
    @AverageCitizen333 2 роки тому

    Learning how to fix this kinda stuff in person from Louis would be such an honor.

  • @Boorne2Kill
    @Boorne2Kill 4 роки тому +76

    Apple. Breaks when you need it - works when you need it broken. Go figure.
    I want this MacBook. Lol

    • @estycki
      @estycki 4 роки тому +4

      My very first iPhone, the 3GS, had water damage and the screen and buttons stopped working. After a few years I found it in my drawer, turned it on and realized it had healed itself... was working perfectly and gave it to my poor friend. It is a mystery, but I think it's good karma.

    • @GLACIOUS13
      @GLACIOUS13 4 роки тому

      @@estycki Sweet! Louis and Linus (LTT) were almost having me question my "Fan Boi" status. Mac ARE cool!

    • @solidsnakeandgrayfox
      @solidsnakeandgrayfox 3 роки тому

      @@estycki whoa

    • @will2brown50
      @will2brown50 3 роки тому

      @@GLACIOUS13 I can't tell if this is ironic or not

  • @HappyBeezerStudios
    @HappyBeezerStudios 4 роки тому +57

    The rubber not in the right place triggers the OCD, but the cap gets put on upside down.

    • @JonnyJE
      @JonnyJE 4 роки тому +4

      Was thinking the same thing. Maybe it has something to do with it working still.

    • @fonkenful
      @fonkenful 4 роки тому +3

      Was wondering if anyone else would catch that.

    • @kawmic7
      @kawmic7 4 роки тому +1

      Saw that too. I wonder..........

    • @apidraiceboy305
      @apidraiceboy305 4 роки тому +1

      Actually, he doesn't have OCD. What he has is OCPD. OCD is a serious disorder that impairs the individual's daily activities because you are fixated to do your rituals and you have no control over it. It is unhealthy and must be treated promptly. Ross for sure has control and that is why he only has an obsessive-compulsive personality disorder or OCPD.

    • @whifflingtit9240
      @whifflingtit9240 4 роки тому

      @@apidraiceboy305 I get really bothered by the misuse and perpetual misunderstanding of the term OCD too. OCD is a crippling anxiety disorder where people are locked into a cycle of irrational compulsive behaviors that usually have nothing to do with little things being out of place, while OCPD is what drives one to be more particular than is strictly necessary about minor details.
      Easy way to remember the difference: Does it involve repetitive and/or ritualistic behaviors to ease an out-of-place gnawing feeling of unease? It's true OCD. Are you bothered by little things out of place? It's OCPD. There can be overlap, someone can have both and they can feed into one another, but it's rare. Most thing people attribute to "OCD" have nothing to do with OCD, really.

  • @theFLCLguy
    @theFLCLguy 4 роки тому +1

    A friend of mine brought his PC to best buy and they told him the northbridge was broken and would need to be replaced. I fixed it by formatting and reinstalling windows. Worked like new after for many years and never actually died.

  • @devicemodder
    @devicemodder 3 роки тому +1

    Last year i was at a best buy. i overheard someone talking with geek squad about their old macbook. they said it was too old for them to fix, but that there's a guy in new york who they could send it too.. I immediately knew they were talking about rossmann repair. this happened in toronto canada.

  • @TheBanjoShowOfficial
    @TheBanjoShowOfficial 4 роки тому +20

    "186 1st avenue" **BRAAAHP!**
    I died

  • @Raider_MXD
    @Raider_MXD 4 роки тому +127

    Louis can repair MacBooks, but he can't break them :)

    • @ZegaracRobert
      @ZegaracRobert 4 роки тому

      Like i said, 4 ohms on 3.3V bus will add only less then one amp of current draw, that is NOT short and machine will power up. I don't know this bus he used voltage so i assumed 3.3V, but 4ohm is not short!

  • @B0redom13
    @B0redom13 3 роки тому +1

    parking the camera in front of the authorized apple repair sign made me chuckle, well done.

  • @kangjiahuang9928
    @kangjiahuang9928 4 роки тому +6

    6:47 I just noticed that the cap you are about to murder says "KO" on it...

    • @ino_mation
      @ino_mation 3 роки тому +1

      omfg, you've broken the mystery of how this continued to work afterwards, when he put it back on, upside-down, it now says OK instead of KO

  • @richardgingras1293
    @richardgingras1293 4 роки тому +17

    It's the cap that wouldn't die!
    Even when taken to Best Buy!
    He tried his hardest to make it fry!
    He zapped it!
    He jolted it!
    The cap must be cursed!
    Best Buy gave back the purse!
    It's the cap that wouldn't die!

  • @harlemfire
    @harlemfire 4 роки тому +41

    I know who I'm taking my MacBook to when Louis breaks it

  • @morganminecraftlegion9101
    @morganminecraftlegion9101 4 роки тому +2

    Watched the whole video, and what I can tell you is that throughout my life, I've heard of people with so-called "magic hands" that could fix anything, regardless of how they did it. I believe I've seen something to that effect one time as well. At the first high school I went to, I hung out with the head of the IT department a lot. Mainly because he had Arduinos and a 3D printer and was the only staff member who successfully convinced the district administration that he needed an iMac to do his daily work. Okay, and he was really chill to hang out with and talk to. This dude had an old PC tower in his office. I don't know why he let me swap the boot drive, but I did to the one from a really old laptop that had died which was (while it was working) given to me by my dad's mother's friend. When I tried swapping the drive back, however, the machine failed to boot. Unplugged the SATA cables, plugged them back in, nothing. That IT guy pressed the power button and it instantly booted with no problems.

  • @Pierobon
    @Pierobon 4 роки тому +3

    The elevator music is the best touch on this video :D

  • @JohnSullivan66
    @JohnSullivan66 4 роки тому +57

    Tries to troll Geek Squad, karma ends up trolling him.....

  • @dosgos
    @dosgos 4 роки тому +38

    Who else publishes failed spy video promoting the competition?!?! Great video Louis and Co.!

  • @Scorpiomaj27889
    @Scorpiomaj27889 3 роки тому

    An old coworker of mine used to work at the Geeksquad and they really didn't do much beyond the basically hardware replacements on desktop PCs (this was circa 2008), so we're talking RAM upgrades, PSU replacements, video card upgrades, malware cleanup and maybe occasionally clean install windows. There was no serious work being done that a basic associates grad couldn't do.

  • @WarPigstheHun
    @WarPigstheHun 4 роки тому +15

    Was there an alternative power route for that capacitator? I would like to know why the power charged and worked fine despite initially not turning on.

    • @loganbleam4684
      @loganbleam4684 4 роки тому +2

      I'm not sure why he didn't diagnose it further. I really want to know how it's still working.

    • @BungieStudios
      @BungieStudios 2 роки тому

      Hi War Pigs

    • @WarPigstheHun
      @WarPigstheHun 2 роки тому +1

      @@BungieStudios hi everyone!

  • @Foliagewen
    @Foliagewen 4 роки тому +30

    Change the name of the video to: “Computer expert tries several times to kill MacBook, but like an unnamed extra in The Walking Dead, it keeps coming back!”

  • @sparrowgryphonarchive1864
    @sparrowgryphonarchive1864 4 роки тому +19

    As we see here Louis is incapable of killing a macbook, even when he gives it two dead shorts it still works with his healing touch.

  • @kahrhoshe
    @kahrhoshe 4 роки тому

    1. love that your videos are in high def. 2. you speak tech but in a way a layman can actually understand. 3. thanks for shedding light on bullshit.

  • @benjamintaylor6878
    @benjamintaylor6878 4 роки тому

    Seriously every time I watch one of your videos I get an ad for the new iPhone before it, pretty hilarious

  • @Ohhelmno
    @Ohhelmno 4 роки тому +40

    They wouldnt handle it, is the thing. We would ship it to apple. Geek Squad is only iOS certified not Mac certified, so it would have to be sent out for a board replacement as they don't perform any micro soldering, as Apple intends. Geek Squad is actually barred from opening macs of any kind, due to their agreement with apple.

    • @battlebrothersepheran2075
      @battlebrothersepheran2075 4 роки тому +2

      This right here

    • @darkedgex
      @darkedgex 4 роки тому +4

      Can confirm. They won't even open a 27" iMac to install memory even though it's user serviceable.

    • @ALacunae
      @ALacunae 4 роки тому

      Correct. It gets shipped off. Heck, I believe they ship it off if you took it to the Apple store as well.

    • @thisisd2891
      @thisisd2891 4 роки тому +3

      It gets shipped to geeksquad city, which has apple certified techs who do open macs and replace parts.

    • @xpscalgary
      @xpscalgary 4 роки тому +1

      have you seen GEKK SQUAD customer reviews? 1 star from thousands upon thousands of customer reviews. the GS sucks worse than ANY other repair place. Don’t blame Apple for not letting them fix anything.

  • @Toxic_Waste92
    @Toxic_Waste92 4 роки тому +3

    14:20 lol! Louis is so good at repairing laptops that even when he purposely breaks a component it still ends up working

  • @billjackson8260
    @billjackson8260 3 роки тому +2

    I couldn't get Greek Squad to answer my phone calls. When I finally was able to leave a message they never returned my call.