I Paid a Best Buy to Build Me a Gaming PC...
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- Опубліковано 20 вер 2024
- I paid a Best Buy to build me a new gaming PC and it actually went way better than I expected, until the CPU fell...
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So I made a couple mistakes 😂 The hub on the back of the case is an RGB hub and can't actually support fans.
Also, I tried twisting the cooler to help dislodge the CPU, but the thermal paste was like glue and I couldn't. That poor CPU...
so what do you do with all the extra computer/parts?
@@snakekingblues3017 He gives it to you im pretty sure!
@@MartasZLA Haha!! Exactly.
@@snakekingblues3017 But in all seriousness, I reuse the parts a lot. They go into my store room so that I can use them for future videos. 👍
@@MartasZLA really?
were is it
I want it now!!!!
Geek Squad: He paid for the whole paste tube, he's getting the whole tube.
haha
Seriously. Must have been that massive insignia tube they sell.
reminds me the first time i had to use thermal paste. was interning with a little hole in the wall computer factory, selling grossly underspeced machines to unknowing college students. one day they wanted to test their toes in the server market. so we were building a couple servers, dual cpu xeon machines. the cpus each came with their own tube of goo and i had never used the stuff, nor did my supervisor. he figured if he had me do it he could blame the intern if everything went wrong. anyway we ordered four xeons to build 2 servers and each one came with its own tube. in retrospect one of those tubes would have been enough for all four cpus, but i unloaded a tube each. a month after i left that job, i heard those servers went tango uniform.
Haha!! That's what it seems like.
I'm surprised they didn't give him the full tube, they went to town on that CPU like wtf
No cap as an ex geek squad employee some geek squad agents are amazing others don’t know their ass from their elbows
The Best Buy I worked at vetted their Geek Squad staff... They weren't that bad. In 2012... Now, half of them I wouldn't trust to plug in my TV.
We can tell, some geek squad employees we’re definitely not qualified for the job
What happens if you kill a component?
@@Cardboardtruck-vc2qw The store would eat the cost of replacement it can happen from shipping on in the case of my self accidentally damage cause by us is covered by us of exact part or of like quality
i have a coworker who used to work for best buy as part of geeksquad and she is computer illiterate
AMD logo on the cooler is upsidown FAILLLLLL
I was waiting for someone to mention that. The damn sticker on the front and that AMD logo bugged me way too much!
I am ashamed to admit I do that all the time. 😂
You both make some great content, keep it up guys :)
@@matthill70ify Yeah they covered up the Corsair logo with their Barcode, why isn't that on the Bottom of the Case/Backpanel or somewhere else, even Dell/HP & Lenovo can get that right
@@DawidDoesTechStuff ya... but that's just Edgy style points.
BB oof again
Former Geek Squad manager here. Your build experience will vary a TON by store. Generally I would just tell my Agents that we didn't do full builds (it's not a service corporate officially has us offer.) When we did do it, I would review and test it myself before I okayed the pickup, since custom builds can lead to a lot of weird issues.
A lot of stores will carry the parts for a full build, not sure why yours didn't.
We also didn't have a SKU that actually covered the scope of work for a full build, and we use specific closing codes to allot our hours that gets compared to what's charged at the register.
I probably would have charged you $150 in labor for the one time build and left it at that, but put you towards the bottom of the priority list due to time involved (and explained that to you beforehand).
We often only had one actual Repair Agent onsite at a time, who would be juggling a dozen or so computers, so fitting in the time for a custom build with our limited hours was never easy.
That's all mostly at corporate, but just some behind the scenes for you.
but what about 280$ for windows? :P
current geeksquad ara here, at least at our geeksquad we do all custom builds we dont have a ton of variety, but with Totaltech ($200) well build it set it up run all setup drivers bios perf tests etc just spam tags for everything lol as long as they have TT building a pc takes almost an hour and a half with a aio and proper routing for the cables setup and testing is where the 2-4 day quote comes from.
@@extrazero1593 that's what actual windows licenses cost. The ones you get online for like $20 are technically illegal. Imagine Best Buy getting tied up in a massive lawsuit for using inappropriate windows licenses on custom builds for customers. $100 in labor isn't terrible considering most precincts have one repair agent on the clock at a time handling all the PCs in the queue. As someone else said on here, time is money. If you want to install windows for people at lower costs and deal with the shit that comes with it, start handing out business cards bro.
@@Spart1337 u sure he will get alot of headache?
@@雪アンアン tell me you've never worked customer service for any major business without telling me. I saw a lady explode at our customer service counter because we wouldn't return a microwave she bought and used for 6 years. Oh, BTW, she bought it at Sears, not Best Buy. She said because we sold the same brand, we should honor the warranty that was a figment of her imagination (1-3 year warranty from the manufacturer on just about everything). People are trash.
Best Buy employee here. Apparently building computers is no longer a required service that Geek Squad offers, and it varies from store to store if they want to offer it. Their reasoning for that is that it cost too much to require everyone to get the proper training. My store doesn't offer it anymore, so I build computers on the side now. However, I found the old training guides and I learned that putting more storage that is actually requested is commonplace, in order to make it "future-proof".
lol theyre too lazy to train kids to assemble components already mamufactured to be as easy and brainless to assemble?
my god
i work retail but remind me to never apply for a best buy job BIG YIKES
Canadian money for dawid is like 90 year old grandma forgetting their grandchildrens names
@@raith3700 ahh yes, this PC cost me many canadian farts
@@raith3700 aah yes, this pc cost me many Canadian złoty
That's a lot of Canadian pesos.
Hahaha!! Exactly.
@@DawidDoesTechStuff mmm yes, Canadian rubles
I'm impressed that they made the system look decent. I suspect the geek that assembled it hasn't had their soul sucked out yet.
nerd squad
Lmao
Or they like there job.
@@FRANK_AZARtheir* 🤓
Thermal paste is pre-applied on the Ryzen coolers, so clearly the Geek Squad expert decided that wasn’t enough and added even more.
They must have added at least a tub of thermal paste
@@ShnizelInBag Install one CPU, use one tube of TIM. Makes perfect sense.
@@ShnizelInBag enough to make it like a pie crust.
shoutout the verge
I gave them the cooler with no thermal paste on it. So it's all on them. 😅
"youl need to supply the graphics card yourself" ah yes completly defeated the purpose of me wanting to get someone to build me a pc. it was because i cant fokin get a gpu without 3 to 4 times inflated price for previous gen gpus
yeah got the same but after a couple weeks of searching, I found an online vendor I can get customized prebuilts from for only 1.4x MSRP for each of the parts. have a look at the magicmicro site. they still have a decent range of gpu's in stock for prebuilts. good build quality. r5 3600 Asrock x570 phantom rtx 2060 16gb 750w ~ $1600 tho it needs better fans and ram upgrade
@@pauls5745 not sure what kind of MSRP you have cause even on 1.4x(as of now) you can get r5 5600x, 3060 ti 8gb, x570 aorus elite mobo, 3600 mhz ram 16(maybe could get 32 depending on how much your case costs)
RM750x 750W, still have enough for an m.2 1 tb SSD and few tb hdd for just ~1300+ usd, you could be referring to CAD but even then it's a weird amount, it would make sense for it being 7 months ago, but MSRP doesn't really change.. so that wouldn't be 1.4x at all.
As a Geek Squad agent I found this highly entertaining well done.
Does geek squad fix broken laptops? Because I got a Msi laptop that snapped 🤦♂️
@@dafoojordan734 depends did you buy if from best buy along with a geek squad insurance or whatever it called?? If not fat chance of them fixing it.
@@Sound_Spark yeah i went there and they said to just buy a new laptop
@@Sound_Spark they fix everything
So what is best buys take on total 10 foot steel pole A** impaling of installing windows with key and well what my 8 year old son could do by mistake extra install bloat ware/spyware?? Being serious, how is that justified, because I know plenty of customers would be ape shit over that BS charge for what can be done with a download and 3 commands as admin in power shell for free from home
"You know what they say about cable management. If you can put it in the back, dirty is fine."
Real smooth
Clean in front and dirty Sanchez in the back always brings them customers back is the geek squad jingle
Thats what she said
The Verge "There's not enough thermal paste on that CPU"
Was waiting for someone to say this 😂😂
"Also, they put a space in between their ram sticks. This won't get them over a hundred frames in League of Legends."
dude that was actually a lot less paste then that idiot did on verge how to build video
@@googletarded8300 also you can overclock the ram by applying thermal paste over the contact pins.
“You’ll want a strawberry sized mountain of thermal paste and then use that credit card covered with painters tape and broken dreams to spread it all the way over to the vrms, they need it too”
the “fan” hub wasn’t actually a fan hub it’s only an rgb hub so they did it properly
oh dear Dawids sodomized that poor poor cpu removing it poor thing
That Windows pricing is insanity. I built my first PC a few months ago and paid like $20 for a Windows 10 Pro key and installed it myself.
@Tee Hee you can just edit the registry and get a activated windows or use one of the readily available toolkits to activate it.
@Tee Hee you are not breaking any laws. You download windows from Ms for free and you do a registry edit to activate it. MS is giving you windows for free there is no point in buying a key, they don't care about any of the license revenue when they are going to make insane cash from their data harvesting OS.
@Tee Hee Idk where you're from but here in europe OEM keys have to be sold at OEM prices to private customers by law afaik. So you get plenty of legitimate 10-20 euro keys. They just come without support and documentation. I don't know anyone who doesn't get their keys that way. Generally european customer protection actually allows you to circumvent a lot of windows licensing shenanigans. Often you can just call support and they have to activate it for free because of technicalities.
All these new GPUs, and all I want to know is when Dawid does GT1010 ;)
Ikr
yussss
Get the 1010!
@@ExpendableOne23 YUSS
In quad SLI it will destroy gta 3.
The Verge would be proud of Geeksquad to see that much thermal paste.
I am. Indeed.
@@stefanetienne4448 any tips for overclocking?
@@ethantorres4061 they would say put it in the oven or something XD
Most have been their training video.
I wonder if they use that build game Asa training video.
“I fix tech using FRIENDSHIP” - best unnamed superhero ever
Hey there you are hot
@@landennelson2702 you wouldn't get it
Da fuq
@@BonahPerson I got you
I fixed friendship using tech works too
The thermal paste thing is worse when you realize the wraith cooler comes with thermal past on it 😂
Unless the Wraith cooler used here was preowned or salvaged from another piece so the preapplied was all gone haha.
The aftermarket thermal paste is probably better than the stock thermal paste tho.
Remeber he did say his friend loan him the mb/cpu and Graphic card, it is just as likely that they pull the heatsink out, clean out the old thermal paste and applied new one, if that is the case, they go above and beyond what most will do and just stick whatever you give them in without cleaning and checking!
@@egg_addict i never had a problem with the stock cooler and thermalpaste on the 3700x. I'll admit it's probably basic 5kw paste but it wasn't terrible
"How much does this build weigh?"
"About 900 Canadian pounds."
well including the thermal paste 4 tons
Lmao my guy called the Canadian currency like 4 different things🤣
ikr I got so confused
shit made me laugh hard.
for those who don't know,
yen-Japanese
drachma-Greek
ruble-Russian
rand- South Africa
So i'm not the only one who notices that.
It wasn’t funny.
@@BardiaSaeedi Yes it was. Not fall over holding mid-riff funny, but gently amusing.
That's not a fan hub in the back of that case. It's an RGB controller for the fans. They did it right. I have this case, which is about to be replaced with a Meshify 2 when it comes in the mail tomorrow because I hate how small it is lol.
You are correct. 👍
To further elaborate for those that are interested, that is a Corsair lighting node core. It controls the lighting effects for up to six Corsair rgb fans
Well I am not an expert on RGB controllers, but in the video we can clearly see that 3 cables are connected on the right side. Now, he said that Geek sq. did not connect them to the controller, but instead to the MB. So that proves you are right.
Hahaha!! My bad.
@@DawidDoesTechStuff Lmao all good bro, love the content regardless. Keep it up!
@@owerseer he meant the pwm headers not the RGB. The RGB come connected out of the box but the fans will not spin if you don't plug them in. So geek squad was correct indeed. Shocking I know.
6:57 heart drop. My friend dropped his when we built his system. Spent 20 minutes making sure the cpu pins were bent straight again with a razer blade
You know you're a gamer when you don't even remember that it's called a razor blade :P
@@AmartharDrakestone lmao 😂 ngl that’s some of the funniest shit I’ve read today
@@AmartharDrakestone LMAO
@@AmartharDrakestone
You might even call it a ... Gamer Move?
Ill see myself out.
My friend dropped something in his CPU socket (intel) and I had to spend 20 mins with a knife and a microscope trying to fix it, and it did eventually work again
I've been working at geek squad for a few years now. The 100$ for the Win install is not correct. We charge 100$ for OS services, which implies OS corruption or OEMing the OS. It does NOT go with a windows install. At my store, we always include windows install with our pc buil price. However, in the US, we usually charge $150 for a full pc build, drivers, cable management and windows install. And yes, we do correctly clock ram :)
One thing I do to avoid pulling the CPU and cooler out at the same time is run prime95 for 15 minutes, then shut down and remove the cooler. This helps soften the thermal paste by heating it up and reduces the chance of you pulling the cpu out too. Although with this much thermal paste, I question if there was any way of avoiding it!
that thermal paste application is almost worse than the verge, oh my god.
Woah, woah there! Let's not get crazy now! 😂😂😂
It doesn't really do anything bad, even if you remove it and it gets everywhere like in the video.
Suprised that youtube didn't delete the video because of the thermal paste bukkake. [NSFW]
@@dogboy0912 You don't want it covering pins as that will probably prevent those pins functioning. And cleaning pins is a pain.
@@Safetytrousers Yeah if a lot gets in. I'm just saying that thermal paste over application is pretty forgiving. If it squishes out from the cooler, it's not like it's going to bsod or explode. It's just going to get everywhere. The pins are probably the worst place for it to end up, but even then it would be pretty hard to goon it up so bad that it's no longer functional, and it's only going to get under the chip if you're not careful when removing the cooler.
Former Geek Squad agent here. Some of the best computer techs I know also worked with me at our particular store. You'd be surprised at how good of work some Geek Squad agents can actually do, just how us better agents were always surprised at how other stores had such terrible Geek Squad stories coming out of them haha. The Geek Squad experience REALLY varies from store to store and because of how management wants to run things, alot of the time the experience is pretty crappy. One of the reasons I left Geek Squad actually. Anyways, interesting vid! Glad to see it wasn't a total bashfest lol.
I’m a CA and I can agree it’s honestly a gamble on the experience with each different location. Our GSM’s typically are awful tho and very unhelpful
Same here. Been working as a CA for a year now, but I'm moving to ARA. Our precinct would never pull this shit lmao.
Just started at my precinct a month ago and if my PC saw us charge this amount for anything he would ring me out for it
Y’all are overpriced on what you do. That’s all I have to say.
@@cydneywright2623 then don’t go there
I really like the way you call the canadian dollars😂
dolaroos
pesos
drachmi
yen
They left you enough budget. Motherboard, CPU and GPU are the least important parts anyway.
"Hey boss i was supposed to use the whole tube of thermal paste right?"
"NO?!"
"Oh fuck..."
😆
As someone who works for Geek Squad I am embarrassed about the amount of thermal paste added. WTF?! In my store we do not do what they did.
Considering that the cooler comes with thermal paste already on it there wasn’t any reason to add more.
DAWID! That's an rgb hub mate, all 6 ports are rgb connectors, not a fan hub :)
Really puts into question his criticism of this build when he doesn't recognize any RGB hub
@@MapleLeafAce i mean 100 dollars for Windows Installation without keys is a bit... Concerning
$280 to install Windows is perverse and disgusting!
@Antonio Carotenuto exactly. And you can make a download for free on your own pc with an 8gb zip drive
@Antonio Carotenuto im sure best buy would get in legal trouble if they bought cheaper non official keys on a larger scale, but that 100$ install charge is nuts and that should definitely be lower
100$ time and 180 for a legit key seems right
@@leflate its literally just plugging in a usb, clicking through some things, and a bit of waiting, also some program installation as well. takes an hour to do at most. maybe it would be worth 100$ for the tech illiterate who get confused by anything remotely related to modern equipment, but definitely not worth it for the average person who can spend an hour reading a guide on this
@@Lapisz123 it's completely legal to buy and sell Windows 10 keys
4:00 that's not a fan hub, it's the rgb hub for the front fans.
You'd think he'd know that honestly
Why would geek squad overclock anything? No retailer would install and set beyond stock.
its not overclocking, its setting the RAM to its correct speed. They left it at default
@@titin200 right but were talking about a multi billion dollar company. I am sure they had lawyers go through this exact scenario and it was determined that they will not touch any settings like increasing ram speed for liability reasons.
@@titin200 XMP etc is Overclocking out of spec. I have no idea why most people don't comprehend any speed above the actual spec is an OC. AND NO them selling you 3200Mhz speed etc does not mean it is the actually spec of the RAM. The actual spec for DDR4 is 800 and 1600 MHz.
@@christopherfortineux6937 I understand that it's overclocking but its not out of spec, XMP is the complete opposite of overclocking out of spec. XMP Is overclocking to what the RAM manufacture has certified and tested it too. The Ryzen 3700x officially supports 3200Mhz. Should be no reason why the CPU and board wouldn't work at the XMP profile of the RAM manufacture has certified it to.
@@titin200 and you really want a customer call you back to complain the computer is crashing? remember this is not a new mb! who would want to go to bios and fool around with it?!! just set it auto detect/standard! GET REAL
Keep your expectations low and you will never be disappointed. That seems to be your guiding philosophy.
It has been since I was a child. 😂
The Verge PC guy would be proud of the thermal paste application, glad they followed his tips
4:02, That's just an rgb hub, it has no pwm headers to connect to and my friend built his PC in the same case and I found that out.
I was going to comment this as I just built a pc in that same case last week, Jan 30th to be exact.
Woah... 4 currencies in 1 video😂
"If you can put it in the back, dirty is fine"
😂😂😂😂😂😂
That caught me off guard😂😂😂
yeah for your puter dirty is fine but not for my system it must be clean for maximum performance😂😂😂😂😂😂😂😂😂😂😂😂
I worked for Geek Squad for a year, and honestly the quality of work you're going to get is really dependent on the Agent working on it. Clearly they didn't really know what they were doing with the thermal paste. (and was actually surprised how well they did on the cable management) As far as pricing goes. Their whole strategy is to get a customer to spend 200$ on services, which would be the price of their subscription service. So all of their "a la carte" services are very over priced in my opinion. The subscription service is annual and includes all software related issues as well as hardware upgrades for as many times as you want to go in a year including virus protection(yes I know you can get other free services, but most people aren't aware of how). I think the services are helpful really for consumers who just don't have interest in doing this type of stuff on their own and don't necessarily know how. I can understand for anyone who watches Dawid (Awesome vids btw) that these services are viewed as "easy," but in reality most people don't really know what they're doing, especially ones going to Geek Squad for computer services.
for the low low price of 199 I'll be your personal Geek squad that's a better deal🤣😂🤣😂🤣
“I PAID for the whole tube I’m gonna USE the whole tube”
lol that bestbuy for you dude just glue them together
@@raven4k998 youre right
Let me just get a job at Best Buy! As they always say, the more thermal paste the better!
Bring your tweezers
Hopefully your Swiss army knife has a Phillips screwdriver.
I know it's just a joke, but you could get in legal trouble for impersonation or even identity theft xD
Bro unblock your Twitter
@@exlibrisas It's not impersonation. I am the real Stefan Etienne.
"it's not a train smash" has officially replaced "train wreck" in my sayings book.
From a retail aspect you're not going to overclock somebody's machine that's a personal preference. A lot of people don't want their stuff overclocked as it can break down the parts sooner than later
What’s crazy is that they charge LESS than what I’m told to charge for an OS install at staples 😂
I mean he did state he is going to be "upgrading later" they 100% misinterpreted that and probably just put in a beefy PSU and storage because they thought a 3080 or something was gonna be going in there.
I feel like they should've asked Dawid a general idea of what the future upgrade would be so they'd know if it'd be some super beefy RTX 3080 & i9-10900K build or smth more average like an RTX 2070 and i7-9700K. That way they wouldn't screw up the budget like they did here.
@McGinnis 34 And this is why nobody takes you seriously.
@@robertthomas4633 He isn't wrong.
@@VeeTHis Seeing someone call a RTX 2070 'average' in my dog water country hurts my soul
"Thermal paste Bukkake" was a first one for me.
Yeah...I'm stealing that. lol
Just a tip ive found to be useful with those amd stock coolers. To avoid pulling the cpu up with it (it happens regardless of the amount of paste usually) just twist the cooler side to side to work the cooler loose before pulling it up.
not with that much thermal paste on it you won't
Or one can get an Intel CPU and never worry about such things.
I had that same cooler come with my 2700x back when. The termal paste came pre-applied to the cooler, and it was that much. This might actually not 100% be their fault either.
Dawid gave them the cooler. It has been used before so the thermal paste is cleaned off.
It’s interesting that they actually charged you for the windows installation. I’ve worked for Best Buy for almost 5 years now and around 90% of the stores that I’ve been to will do it for free, unless you want to have other programs installed aside from windows.
"LET'S SEE THE BLOATWARE THEY INSTALLED ON HERE"
AMD DRIVERS. GOOGLE CHROME. Blasphemy.
Steve would be proud of the thermal paste application, they used enough.
6:58 Dawid , are you ok? Are you mutating into a version of Linus?
Both are Canadian. Lol. Maybe it's a Canadian IT youtuber thing.
@@ishtimal He seems to have a UK sense of humour (oops for USA Humor), plus he doesn't whine like Linus.
I did the exact same thing on my first build, AMD needs a better cpu lock.
@@HorsepowerGarageVideos IOts a fiddly imprecise effort, and damned awkward to lock properly.
good lord I hope not ... I will have to unsubscribe this channel too... Linus is a freaking moron they are both from B.C. Canada though.
I stumbled across this channel not too long ago and have been bingeing Dawids videos ever since. The itchy feeling that he's also South African hasn't left me and bugged me into wanting to just simply ask in the comments... until he said "rand" and now it doesn't even matter. I love this dudes videos😂
Once a customer brought in a plastic tub full of pc parts, because he was planning on doing a case swap and didn't know how. He had bent the m.2 ssd and broken of the wifi-antenna. Then he had the audacity to blame me for it.
About the thermal paste mess. I think they overlooked the fact that the AMD cooler come with some preapplied and added some more on top of it.
yes
He says above that he had supplied cooler with no paste on it
The reason why they charged you so much for the windows install was to cover the cost of the thermal paste :)
yeah that does make sense lol
0:34 every Best Buy within driving range of me:
The noise is the Wraith Prism. That thing sounds like a weedeater at times. It can be mitigated by fan curves as stated, but it's not a quiet boy by any means.
I got that case 4:02 the fans are not plugued in there bc corsair is very special, they give u rgb controller that doesnt give you power so you have to plug them into the motherboard in order to spin
Oh my gOD DAWID TWIST! TWIST THE COOLER TO NOT UNSOCKET A RYZEN! Giving me a heart attack, man haha
In his defense, that cooler is a pain the nuts to remove. I just did it a few weeks back because I installed a NZXT X63 on my 3700X. The one stupid clip thing did not want to come off of the retaining bracket.
@@bean420man This is exactly right. That cooler is a major pain to unclip and then be able to twist to loosen the paste from CPU. I knew all of this and my 3700x STILL came off with the cooler.
Never pull the stock cooler! Pre heat the cpu and then twist and pull
its fine, only reason it leaped out like that is that there was to much paste applied
@@kyotheman69 the thermal paste on amd stock coolers is very sticky. it's a known issue
In my experience that mess is a problem with the Wraith Prism cooler itself. Mine came absolutely drenched in pre-applied thermal paste right out of the box. I think they do that because the awful mounting system it uses doesn't provide the same amount of pressure as the more traditional 4-bolted coolers.
Yep mine did too, in order to avoid it being pulled out of the socket, you have to heat the thermal paste up then twist and pull in my experience.
the prism comes with a very thin thermal pad applied to the bottom. if your cooler came with paste applied then it was likely repasted by a third party.
@@madoxcv2039 , that's my experience too.
The actual amount by AMD is just right. (I've built and used three of them in the last year alone. All very good.)
@@hrayz the amount seems good to me as well. I purchased the same CPU in the video, the 3700X, earlier in 2020 and it came with a small pad on the bottom of the Prism. Cools the CPU well and very easy to demount. After demounting the cooler I noticed the paste spreads into 5 thin lines across the IHS, whereas there are 5 opposite lines on the cooler heatsink. An interesting approach, but thermals are fine and it is very easy to clean if I want to change coolers later on.
@@luca1s ...and then that still may or may not result in CPU sticking to the cooler. I knew all of this, and mine still pulled the CPU in the process of removal.
I love how you change the currency up every time lmfao canadian yen, canadian rubles lol
You forgot the most important one candian drachma. Drachma is what greece used to have before Euros
As someone who builds computers for customers, you do not send a new computer out the door overclocked unless the customer specified that is what they wanted. The last thing as a tech you want to deal with is having a machine come back. As far as charging for Windows install, a lot of shops do that separate from a build, but I just do it as part of the build because it takes 15 minutes to install Windblows 10 from a thumb drive and I sit back and let it happen while watching UA-cam. Cable management sucks when the PSU goes bad and as a tech I hate that part of the job. Looks nice, sucks when it breaks.
That sticker on the front of the case!!!
Ah yes the sticker that's a pain to pull off
@@MarksterC I wub u
The little sticker they put on the case should have been placed inside the case on the front or back panel, not on the front of the case. Overall they didn't do a bad job on the install, but there are several things that showed that they were a little lazy on how they did things. And Yes they do overcharge on their services LoL.
Ya... they do.
But....
Not if you think about it
@Darth Wheazius Why would they ask about XMP? The average consumer has no clue what that is
@Darth Wheazius That should be the manufacturer's job, not Best Buy's
@Darth Wheazius Maybe should've enunciated that in your original comment then
@@fepethepenguin8287 in my country you don't pay for the assembly
Well considering the amount of termal paste, 900$ is a steal.
100$ bucks for free windows....FeelsGoodMan
Geek Squad agent here. I can tell you the quality of most service may vary from location to location as most of our knowledge comes from us being enthusiasts. Most people who are working on your machine are definitely qualified to do so most of the time tho and typically have proven they are knowledgeable by this point.
As far as the price is concerned, Best Buy really pushes their Total Tech Support plans to make things a decent price. The plan runs for $199 and would have covered the labor building the rig and installing the OS. How far we to into the OS setup may vary by the agent, but always consists of software and driver updates along with any listed software installs (typically office activations). The support plan also includes a year of software support, usually consisting of fixing bugged Win10 OSes. Also comes with a year of trend.
I totally agree that the retail price of a Win10 licence key is insane in the store. That said, if you brought us a cheaper key from somewhere else, we would have no problem using it for you.
Lastly, we're not allowed by our procedure to actually overclock your machine, even if we are totally capable of doing it.
They didn't actually perform the first boot. It was an unattended windows install where everything is scripted and the installer takes you straight to the desktop with chrome, Adobe reader, added a shortcut to the support page and automatically run the amd web installer
200K!! We did it guys!!! WE DID IT!!! Congratulations everyone, our hard work and dedication has paid off.
Linus would be proud with that dropping technique.
"If you put it in the back, dirty is fine" -- please, for the love of whoever you worship or aware of that others worship, tell me that you really talked only about cable management
I think it was intended 🍩😂👍 8:10 😉🤙
( ͡° ͜ʖ ͡°)
@@AliceC993 Digity
Should clarify in description that this is BB/GS is Canada as they deal with different SOP and regulation than I’ve seen in the US
I actually had the exact same issue the first time I removed the Wraith Prism Cooler. The CPU stuck to it and I accidentally even bent a few pins. Luckily I was able to fix that
Pizza in front of me, a Dawid video, what more could you ask for!!
Jesus christ, never pull the stock AMD coolers straight up. Are you MAD? Run AIDA or smth, to really warm that sucker up, and then do way more twisting than you did.
Literally any normal person: okay just a little bit of thermal paste
Worst Buy: ( ͡° ͜ʖ ͡°) time to get kinky
I can understand the high windows install fee charge. At my place of work, we charge 130 dollars plus the license. The thing is we dont make any labor on windows keys, its treated as any other object in the store. If you buy 150 bucks in movies, and 150 dollar on a microsoft license, the store gets the same amount of labor time.
Video idea: overkill setup like a 3080 and r9 benchmark, but every game is tun on the lowest possible settings and resolution to see the max fps of the components
It looks like someone FINALLY used the thermal paste applicator for the first time in history
Edit: sorry The Verge, I meant the second time in history
We need a currency list for Dawid to use...
I was like WTF
This video was _intensely_ interesting to me. I work at a US Best Buy, a nice high end one, and this actually didn’t go quite as well as I’d have thought, for a couple reasons. First, as I imagine there would be one or two of at most of our stores, myself and one of my coworkers know this stuff very well, watch channels like this, Linus, Bitwit, etc. regularly, have built our computers, you know the drill. So we’d advise people well on what to get. And the Geek Squad in my particular store is _very_ good at what they do, in fact my whole store has a really strong team. Point is, the “odd choices” we see here wouldn’t really have happened in my store, and _especially_ that thermal paste abomination would _NEVER_ happen with us. But the interesting thing to me is the differences in protocol, because if you don’t know, Best Buy US and Best Buy Canada are almost two separate companies. For example, down here, we don’t actually have a “build a computer service”. If you bring us the parts, whether you buy them from us or not, we can assemble it, but we don’t choose the parts and everything ourselves. As for the services, a hardware installation of a single part is $40, but rather than charging $40 for every part for a ridiculous amount, we have a single all-encompassing service for $150 that would cover everything that needs to be done, including the windows installation. The product key would still be separate, as it would be if you were building your own, but that $150 will get you set from start to finish. So this was interesting to see how our siblings to the north handled this. Every time you, Linus, Kyle, etc. do one of these videos, I always wish you guys could come to my store and talk to me and have my geek squad do these things, because I know, confidently, that we would perform really well to expectations. Wish that could happen someday, but.... ah well. Thanks for this video!
Logically speaking, they most likely upped the power supply because you said the GPU was a loaner, who knows what you were going to upgrade it to. A lot of people would most likely return the unit saying it doesn't work when they put in a GPU that overloads the Power Supply.
I agree, He is stating those are place holders.. unless you told what you planned on going with. They gave you the safe route knowing you can upgrade to higher capabilities. Who knows maybe you want 570 motherboard and 3070 GPU with 3700 CPU with 3600 ram? 650 could probably handle it but your pushing it.
Holy fucking shit I’m not joking this is legit my pc, same case, same motherboard, I have a different model of RX580, I have a Ryzen 5 5600x, and the crazy thing is I built it right before the stock shortages happened, and guess where I got the parts to build it…? BEST BUY 🤣🤣🤣
You need to pre heat the chip for 5 or so minutes, so the thermal paste gets plyable.
Dawid has me jumping like Linus, just wow...
Full on thermal paste b******* scene.
Finally someone who also makes fun of the Canadian dollar
Isn't the Canadian dollar worth more than the US dollar?
@@sopcannon nope
@@sopcannon less
@@sopcannon 1 Canadian dollar is worth 80 cents in USD, so not by a long shot
I've built in that case a few times and I can tell you that the controller in the back is only used for RGB. You still have to plug in the 3-pin fan cables into the motherboard
think kind thoughts
I do electronics repair and microsoldering for a living and I always find it funny when people complain about too much or too little thermal paste. It almost never matters.
The 220T is a horrible case. I have had the misfortune of building PCs into several. They seem to have done a very good job of the cable management all things considered.
I agree. Like I said in the video, I wouldn't have been able to do much of a better job. Definitely impressed.
How can you not mention the upside down CPU cooler. My OCD was going nuts looking at that lol
cause it's not that big of a deal, it's something that given geek squads pc building experience lvl you tend to expect.
@@Sound_Spark if you want it done correctly it is. If someone cant take the 2 seconds to ensure a proper cpu cooler installation, I wouldn't have them touch my electronics. Maybe that's why I have been doing pc repair for over 20 years.
@@chaos42207 I own a system integration business. In this case i'd definitely say it's correct. On the motherboard/case combo it was likely done for cleaner fan cabling. I personally only install it "right side up" when the fan header is located between the northbridge and pcie1 or when there is a reroute channel for an AIO. Geeksquad is definitely a hit or miss though. My local area isn't that great and often times they just end up outsourcing to me anyways (lol).
I like how Dawid just switches the currency name and putting Canadian before it
Ya I'm collecting drachme as we speak right now.
That's kind of an insane cost for Windows/installation of Windows considering you can get a key for like 15 to 20 bucks and installation is easy.
Our local Best Buy used to have a large sign with their Geek Squad rates on it. Just Installing RAM was over $100. Open side panel, click, click, close panel. Over $100. And that didn't include the price of actually buying the RAM.
New title: “ I donated money to Best Buy “ lol
I honestly wouldn't knock them for charging $100 for installing Windows, I charge that much myself. While it seems like a ripoff, it really isn't.
There are of course the smooth sailing Windows installs where everything just works. And then there are the dumpster fires, where just about everything that can go wrong, does go wrong. I've had many Windows installs over the years go sideways because of driver problems, software issues and hardware issues (yes, even on brand new hardware.) You as the tech can easily end up going upside down in labor having to troubleshoot the nightmares that come with sideways Windows installs.
It has become an increasing problem in recent years with Windows 10 and 11 having stupid incompatibility issues and them not QAing their updates anymore, certain hardware configurations can cause them to go nuts and require tons of time wasted troubleshooting ghosts in the machine.
I understand your point of view but I still think it's a ripoff. I install Windows myself and I don't feel like that effort was worth $100. If a store charged me that much I'd feel like they were trying to scam me.
@@Tatertot01 One day, you'll encounter that one nightmare Windows install where nothing goes right and you're sitting at the machine for 10 hours debugging it and trying to get it to work. Then you'll realize $100 is not a ripoff when it works out to $10 an hour.
My hourly rate is between 25-45/hr depending on the service, so you can pick between a flat $100 rate or the equivalent hourly rate of $250-450.
You feel it is a ripoff because you have never owned and run a business. Businesses don't run on hopes and dreams, they need to make money to stay solvent. You're also devaluing yourself, just because you think it's easy to do, doesn't make it so.
The $100 price is a risk-reward balance, you calculate the average amount of time it takes to perform a service and put a number on it, which is both a benefit to you and your customer. You look a lot more professional when you have a set price, rather than "I don't know, just pay me xyz per hour until it's done." If you do the service under time, it's a bonus to you. If it takes far longer due to unforeseen issues, you eat that cost and the customer gets the benefit.
There are situations where an hourly rate is appropriate, but an OS install for a home user is generally not one of them. Something that would qualify for that is a server or enterprise workstation with very specific requirements.
But in any case, you're dealing with hardware that someone else built, and you can't make the assumption that the parts used are designed to work together, or are fault free, or were even put together correctly. I've seen some pretty horrific builds over the years that were complete disasters.
as a canadian: I love that he uses a different name for our money every time XD
Gary is getting angry
Geek Squad policy doesn’t allow overclocking. Also Geek Squad doesn’t generally acquire the parts for you. They can do the build for you, but generally speaking the client is supposed to supply all of the components.
Always seen in the comments of any Geek Squad tech video: "Former/Current agent here, OUR store was great, you just got unlucky, varies by training, blah blah"
Never seen in the comments of any Geek Squad tech video: "Geek Squad did a good job."