Hello, if your have any issue of our iScooter products, we hope you can provide order number and detailed question to our customer support mail support@iscooterglobal.com. Then our product expert will give you a proper solution.
@@iScooter Hello excuse me I have two scooter i9 pro the first I caught the rain and I think it fell water to the display because suddenly all the sensors on the screen began to mark and sound the sound as if I were clicking. On the third day I wanted to put it to charge but it did not charge the battery, it marked me green. And the second scooter was driving and out of nowhere it turned off since then it does not turn on I put it to charge and the same thing the battery marks green not charging could you help me I would like to know what is wrong I bought my two scooters on amazon thanks
Bonjour mon ami g essayer si je me trompe pas c'était les bon fil sur hitway h5 sa me marque e10 mes à mon avis ces pas le même branchement sur celle ci ?
Hey I'm kinda stupid and need help with my gyrocopter flash 3.0 escooter. I disconnected the speed limiter(I think) and now it turns right off when I let go of the on button. I reconnected everything back to normal and still same thing. And suggestions?
Good day. I need help connecting the ms energy e20 display, I bought a new board, the old contacts were torn off, now I don’t know how and where to connect
Hi! Sencor one 2020, only one letter E appears on the display. The charger shows a green light, but the battery status on the display shows only 1 led. Can you help?
I finally figured out and fixed my e10 error on my vsett 9+ Ive got 3k miles on mine, and in the process I have done lots of customization, changes, etc.. One of those was cleaning up my cables. Turns out a twist tie was pinching the controller cable at the handle bar. The big black oval connecter that allows you to disconnect the cable from the throttle unit. There is another one of these connectors under the deck (connecting to rear controller), but that wasn't the problem. In summary, I would get an e00 error, then followed by e10. Then intermittently my scooter would shut off if the e10 sits flashing for a while. Very annoying. What I finally figured out was that e00 is harmless. It's a pre-warning that something misfired. If it then goes to e10 (and sits there), the scooter will shut down (maybe). So after removing the twist tie, i was able to recreate the problem. No error at first, then wiggling the cable I would get e00 or e10. If e00, you can clear it by cycling the power button thru the 3 modes (miles total, distance traveled, battery %). If you get the e00 again, it means the wire is not in a good position. Re-position it (I used hockey tape). You might hit a bump and get the e00. No problem. Just clear it using the power button. If you get the e00 often, it means your cable is somehow in a bad position. Clear it and tape it up so it doesn't come up. Otherwise it will follow by the e10. You have to remember that this cable has like 8 very thin smaller wires inside. Which means it's very sensative to bending and pinching. It may be the case that the factory squished the cable under the deck (on some scooter models). Which is why some videos are showing this under the deck connector solution. Be gentle and careful with this black harness wire. It's fragile. Try to keep it straight. And don't pinch it with a twist tie lol Hope this helps
Hello, thanks for your addtional explanation. We will improve our product and provide more clearer videos for our customers. As a young company, your feedback is very important for us to continue offering great technology and nice products at affordable prices. It will help us grow and to improve the quality of our products and service.
I rode my scooter to class and it started raining in the middle of class. When I walked back out to my scooter and rode it back to my dorm the scooter turned off and when I turned it back on it gave me the error code E10, after a day of letting it dry out, it still gives me the error code. Should I take it to a shop or get a replacement?
All he is doing is making the scooter produce that specific error code, for the purpose of video and that genius.. Maybe some day we will be able to find the courage to repair our stuff again... All major business are doing there share of prohibiting your right to repair and by that ownership of product..! Tip to repair follow and check the yellow cable both ways for a break or bad connection...
@@jonathanmarcos2503 do you have any ideas on what the yellow cable is for? I don't know that specific e scooter.. Need som time to investigate before I advise you.. I have an idea of it being either brake error, speed error or a voltage issue
@@jonathanmarcos2503 it actually also could be the hall sensors In motor 1. Check all wiring and connectors for breakage dirty/rusted connectors /bad connection.. 2 test voltage on battery? Also check if battery is bulging? Test if battery charges Look for sign of dampness or water.. 3. If your scooter still have warranty on it send it in for repair.. 4 if not and all the above is good you either have a loose or damaged hall sensor in motor, and change all three. Follow instructions on UA-cam.. Remember to always disconnect battery. 5. Change hall sensors in both throttle and brake in your steering.. Also follow instructions from UA-cam. 6. If thats not it then it is your controller probably 1 or more of the mosfets is shorted. Check with multimeter.. Replace if needed... If nothing of that works, buy new controller and display.. 7 if that doesn't do the trick, blow it up with a stick of dynamite😜🙈😂
Crazy I got to do all this on a brand new scooter. Should just return and get another one
Hello, if your have any issue of our iScooter products, we hope you can provide order number and detailed question to our customer support mail
support@iscooterglobal.com.
Then our product expert will give you a proper solution.
100% if it's new, get a replacement.
Next time stop being cheap
@@iScooter Hello excuse me I have two scooter i9 pro the first I caught the rain and I think it fell water to the display because suddenly all the sensors on the screen began to mark and sound the sound as if I were clicking. On the third day I wanted to put it to charge but it did not charge the battery, it marked me green. And the second scooter was driving and out of nowhere it turned off since then it does not turn on I put it to charge and the same thing the battery marks green not charging could you help me I would like to know what is wrong I bought my two scooters on amazon thanks
Bonjour mon ami g essayer si je me trompe pas c'était les bon fil sur hitway h5 sa me marque e10 mes à mon avis ces pas le même branchement sur celle ci ?
Hello. This video is very useful. If it's not difficult for you, could you help me understand which three-phase wire is?
Please contact our customer service via email
Da li ista stvar radi na sencor one 2022
Right out the box and turn it on with a E10 error. Please Lmk what i can do.
Hey I'm kinda stupid and need help with my gyrocopter flash 3.0 escooter. I disconnected the speed limiter(I think) and now it turns right off when I let go of the on button. I reconnected everything back to normal and still same thing. And suggestions?
Good day. I need help connecting the ms energy e20 display, I bought a new board, the old contacts were torn off, now I don’t know how and where to connect
Hi!
Sencor one 2020, only one letter E appears on the display. The charger shows a green light, but the battery status on the display shows only 1 led.
Can you help?
My front wheel will not turn it's stuck but everything else is OK any suggestions please respects graham
I finally figured out and fixed my e10 error on my vsett 9+
Ive got 3k miles on mine, and in the process I have done lots of customization, changes, etc.. One of those was cleaning up my cables. Turns out a twist tie was pinching the controller cable at the handle bar. The big black oval connecter that allows you to disconnect the cable from the throttle unit. There is another one of these connectors under the deck (connecting to rear controller), but that wasn't the problem.
In summary, I would get an e00 error, then followed by e10. Then intermittently my scooter would shut off if the e10 sits flashing for a while. Very annoying.
What I finally figured out was that e00 is harmless. It's a pre-warning that something misfired. If it then goes to e10 (and sits there), the scooter will shut down (maybe).
So after removing the twist tie, i was able to recreate the problem. No error at first, then wiggling the cable I would get e00 or e10.
If e00, you can clear it by cycling the power button thru the 3 modes (miles total, distance traveled, battery %). If you get the e00 again, it means the wire is not in a good position. Re-position it (I used hockey tape). You might hit a bump and get the e00. No problem. Just clear it using the power button. If you get the e00 often, it means your cable is somehow in a bad position. Clear it and tape it up so it doesn't come up. Otherwise it will follow by the e10.
You have to remember that this cable has like 8 very thin smaller wires inside. Which means it's very sensative to bending and pinching.
It may be the case that the factory squished the cable under the deck (on some scooter models). Which is why some videos are showing this under the deck connector solution.
Be gentle and careful with this black harness wire. It's fragile. Try to keep it straight. And don't pinch it with a twist tie lol
Hope this helps
Hello, thanks for your addtional explanation.
We will improve our product and provide more clearer videos for our customers.
As a young company, your feedback is very important for us to continue offering great technology and nice products at affordable prices.
It will help us grow and to improve the quality of our products and service.
cómo puedo solucionar el error 10 en un e22 ninebot
Hello, can error 10 also be a problem with the firmware?
yea
I rode my scooter to class and it started raining in the middle of class. When I walked back out to my scooter and rode it back to my dorm the scooter turned off and when I turned it back on it gave me the error code E10, after a day of letting it dry out, it still gives me the error code. Should I take it to a shop or get a replacement?
I have the same problem as you ... please what did you do?
@@zinebtnaine7063 I emailed the company and they sent me a replacement
IScooter is very dodgy company I heard they are put together to last barley any time to break so u buy replacements
Zing e10 пищит пять раз длинными писками и мигает красным и белыми индикаторами, что делать?
I got a bird scooter with a error would this work for it
U probably look like a bird
this didn’t work for me.
hello, friend, you'd better show us an video of your problem, pls also attached your order number, our email address: support@iscooterglobal.co.uk😉
what did u end up doing
I have the e10 code thing but i dont want to harm my scoter i barely got it please respond i need help
Shit I'm having the same problem we need help
All he is doing is making the scooter produce that specific error code, for the purpose of video and that genius.. Maybe some day we will be able to find the courage to repair our stuff again...
All major business are doing there share of prohibiting your right to repair and by that ownership of product..!
Tip to repair follow and check the yellow cable both ways for a break or bad connection...
@@michaeljensen4737 i did i even disconnected everything and plugged it back still e 10
@@jonathanmarcos2503 do you have any ideas on what the yellow cable is for?
I don't know that specific e scooter.. Need som time to investigate before I advise you..
I have an idea of it being either brake error, speed error or a voltage issue
@@jonathanmarcos2503 it actually also could be the hall sensors In motor
1. Check all wiring and connectors for breakage dirty/rusted connectors /bad connection..
2 test voltage on battery?
Also check if battery is bulging?
Test if battery charges
Look for sign of dampness or water..
3. If your scooter still have warranty on it send it in for repair..
4 if not and all the above is good you either have a loose or damaged hall sensor in motor, and change all three. Follow instructions on UA-cam..
Remember to always disconnect battery.
5. Change hall sensors in both throttle and brake in your steering..
Also follow instructions from UA-cam.
6. If thats not it then it is your controller probably 1 or more of the mosfets is shorted. Check with multimeter.. Replace if needed...
If nothing of that works, buy new controller and display..
7 if that doesn't do the trick, blow it up with a stick of dynamite😜🙈😂
Tengo error e11 mala conexión entre el display y la controladora pero no encuentro ningun video que me ayude ayudame porfa.🙏