Thanks Dave! You gave me the motivation and knowledge to get mine done today. The scrubbing wasn’t easy and getting that wash plate clean is near impossible. I soaked it and gave it a rigorous bath. There is still soap scum inside those plastic grooves. Nevertheless, it’s 90% clean and still had a little soap scum after the self clean, but minimal after the first load of laundry. Shame on Samsung for this product. We shouldn’t have to deep clean this beast every 1-2 years. Thanks again brother and thanks for your service!
Hi Dave, thank you so much for the step by step instructions on how to disassemble my Samsung washing machine. For 2-3 years, we've had black flakes on our clothes after washing. We've tried several different cleaning methods, but none have ever worked for more than a few weeks. I knew the machine needed cleaned inside. but I didn't know how to take it apart. So thankful that I found your video and that you took the time to share the process for disassembly and reassembly. However, I was not prepared for the amount of gunk inside. We've had it for 8-9 years and it was terrible! Took 2 1/2 hours to clean all the parts, but it looks great now!. I'll make it a point to clean it every 2 years from here forward. Again, thank yoiu for your help.
That’s Y I made video. For those like u. I remember when I felt as u did. Couldn’t find a video to save my life. Glad it worked out for u. Recommend using the clean cycle once a week though. Btw I had to redo mine like 6 mo later again.
I just bought one of these off of someone and they never mentioned the mold and mildew problem!! I just installed the washer yesterday and have been researching how to fix it but I read you should always leave the lid open after running a load otherwise it doesn't dry out in there and that traped moisture allows the mold to grow back.
Cleaning with white vinegar helps prevent mold coming back so fast, beyond doing a great job of cleaning. I learned this from personal experience we have hard water. I can clean my toilets and two days later there was black stuff back so what I started doing was taking paper towels or old rags soaking them in white vinegar and sticking them up inside the holes where the toilet water comes out. It cleaned it but it also prevents it from building back up. I clean the toilets like once a week and it's not a problem but I do the same with the washer, once a week I run a self-cleaning mode with vinegar in it
Thank you! I have this exact washing machine and one of my AirPods ended up between the inner and outer drums. This helped me to get it apart enough to fish it out.
You can remove the top by going right to the screws @3:07 also, no need to remove the back plate as in @4:38 an so on. Great video!! It helped me disassemble so I can clean the moldy gunk under the drum. This seems to be a problem for these samsung washers in where it spins out all of the water from laundry, but does not spin all of the water out of the bottom of the tub.
@@guamknight6715 I actually appreciate the small errors. Makes it very clear what to do and what not to do, for those of us going through this for the first time. Everyone is human. Thanks for keeping it real.
@@danixoxo8637I'm sure you have done it by now, but for mine there were 2 screws instead of the clips. The screws were under rubber plugs at the front, if you put your head inside the washer and look to the front between the tub and the top, you can clearly see how it is attached front and back
Hi Dave Thanks Pal !, Tonight my spouse told me unequivocally that the dirt from my clothes was ruining her best duds, I ran to UA-cam and found the clip that saved the evening . We both had a good laugh realizing that it was time to clean the machine that keeps our clothes looking stylish. Thanks for taking the time to keep families from feuding Best regards Umar-Mr Poison Ivy
Thanks for posting these videos, helped me tackle the rest of this nightmare cleaning job after pulling the agitator and scrubbing/scraping what was visible wasn't enough to keep the gunk from coming back. I suspect previous owner used too much detergent, in addition to these not spinning out all the water under the agitator as others have mentioned. I'll make a habit now of running a spin cycle each time I pull my laundry out. What a mess!
I don't have a Samsung, but I'm hoping that this video is kind of universal for my Kenmore that's a top loader like this model. I too have been getting brown stains, lines and gunk all over my clothes and in the bottom of the drum. I've tried everything and nothing is working. I'm soooo excited that you shared this. I never knew that i had to maintain and clean the drum. Im definitely going to give this a try! Again, thank you so much for sharing your thorough step by step video! Cheers! 🧼🧺
This video helped so much. I have hard water and was getting rust flake ever where. After watching the video, removed the tub to find rust build up on interior and exterior tube. Looks brand new and no more rust flakes. Thanks for showing me how.
Good job! Thanks for making this video. About to do this to my own, going to focus on the inside of the drum and the drain pump because residue isn't only pooling in my machine, but the residue isn't being drained out with the water. Have to replace all 4 damper rods too because it can't get through the rinse cycle without an error code, the rinse cycle being I'm pretty sure the step that those debris that are clogging the drain pump are supposed to be removed! So one problem caused another and now I have 2 to deal with at once but I think these 2 issues will be a thousand or two less dollars to repair than the machine would be to replace.
I don’t get this about modern washing machines and dishwashers. Thirty years ago these appliances used to self-clean every time they were being used. No need for extra cleaning cycles or products to keep them clean. No mould, no gunk, no weird smells. Must be some kind of modern design flaw.
Hello, what size socket wrench head are you using for the middle bolt? I have one but have been unable to unscrew the bolt. Even used WD-40 to no avail.
Great video. Once you clean everything part of the problem is the agitator, the round disc at the bottom of the drum. Samsung made the agitator out of plastic cover with aluminum, the two pieces won't come apart and it collects water, therefore black mold builds up in between and can't be cleaned. If you have an air compressor you can use it to blow air through the holes from plastic side, it is better if you let it soak but you can only blow out whatever is around the holes. This is a screw-up from Samsung. This part should be replaced free 6 charged since it can't be serviced or cleaned.
Thanks so much for these videos.. I was able to take mine apart and clean and then put back together within an hour and a half. Now running a clean cycle using affresh. Fingers crossed that the brown flakes are gone!! How often do you have to clean yours this way?
Great Video Sir, My Samsung washer ( about 3 year's old ) almost identical to yours is leaving some NASTY stuff behind after a few washes ( looks like wet pencil shavings ) thank's to this video i can take it apart myself and clean it, but did you hear alot of forum's are saying it's a DEFECT on Samsungs part. Have you heard of this?.
Hi David. Im having the same issue with my washing machine. I followed your instructions on how to get the lid off but it wouldn't budge. I saw that you lifted it from the back and kind of jerked it forward. I did the same thing but it would budge. The whole washing machine just budged forward lol. I looked and looked but there are no screws to be removed so I just followed what I saw in your video. I searched for other videos but everybody has some screws to loosen. Any advice on how I can remove the top? It felt like something was holding the front part down but I just couldn't figure it out. Muchas gracias.
Thank you for getting back to me so soon. Yes I did remove those screws from the back but there is something holding from the front. I was able to lift up the back after removing the screws but no matter how much I tried to shake the lid, the front wouldn't let go. I search for more screws towards the front but there weren't any.
Ok I found it. I had to stick my big head lol in the washing machine and saw some screws that need removing. I'll probably won't be able to put them back on lol but thanks for your help anyway. Love your videos. They did help me.
Hi, we did exactly this to our Samsung and still get residue. What could it possibly be? We powered wash ours and scrub it all. Idk what to do please help!!!!
I appreciate the effort but some editing would be nice because I am following along making mistakes with you my man. Cut this out and only show the correct way please
Dab some we-40 penetrating oil over bolt. It should just slide straight off. Using two flat screwdrivers use it to grab lip, n pull straight up. No prying.
Ok so you might know about this I have this washer it keeps saying ur code off balance I leveled it and re synced it it still goes off balance but now there’s water in the barrel I spun it empty and it went fine but there’s still water in it this is the worst washer I’ve ever seen anyway what can I do
Wait, you skipped the part about removing the agitator... you were struggling and the video ended, then the next video it just came right out... i cant get my agitator off
I love how you don’t mention anything about the hardest part of removing the bowl frame. The pins in the front. I don’t see anyway of removing the frame without cutting the pins. Looks like you don’t even have them anymore.
Just fyi n samsung black flakes … i did these steps plus cleaned drain pump and drain hose. Still got black flakes. Have no idea where they came from unless its under the plastic tub.
This is the most thorough video to remedy this problem with ALL Samsung washers. Surely you can say something a little more positive. He has done an amazing job of helping many people. Thank you, GuamKnight671. And thank you for your service!!
Chrlsbndr10- That's some positive stuff, he needs to be able to remember things. Imagine if i don't say anything and 20 years later he can't remember his grandson's name. C'mon!
Never again will I buy an h e washer. I never had to go through all this crap with my old school washer. What idiot engineering came up with this idea? They obviously didn't think it through.
Thanks Dave! You gave me the motivation and knowledge to get mine done today. The scrubbing wasn’t easy and getting that wash plate clean is near impossible. I soaked it and gave it a rigorous bath. There is still soap scum inside those plastic grooves. Nevertheless, it’s 90% clean and still had a little soap scum after the self clean, but minimal after the first load of laundry. Shame on Samsung for this product. We shouldn’t have to deep clean this beast every 1-2 years. Thanks again brother and thanks for your service!
Glad it helped.
Hi Dave, thank you so much for the step by step instructions on how to disassemble my Samsung washing machine. For 2-3 years, we've had black flakes on our clothes after washing. We've tried several different cleaning methods, but none have ever worked for more than a few weeks. I knew the machine needed cleaned inside. but I didn't know how to take it apart. So thankful that I found your video and that you took the time to share the process for disassembly and reassembly. However, I was not prepared for the amount of gunk inside. We've had it for 8-9 years and it was terrible! Took 2 1/2 hours to clean all the parts, but it looks great now!. I'll make it a point to clean it every 2 years from here forward. Again, thank yoiu for your help.
That’s Y I made video. For those like u. I remember when I felt as u did. Couldn’t find a video to save my life. Glad it worked out for u. Recommend using the clean cycle once a week though. Btw I had to redo mine like 6 mo later again.
I just bought one of these off of someone and they never mentioned the mold and mildew problem!! I just installed the washer yesterday and have been researching how to fix it but I read you should always leave the lid open after running a load otherwise it doesn't dry out in there and that traped moisture allows the mold to grow back.
@@kellyhenault4865 yup, always leave lid open when done. Recommend stop using fabric softener too, most soap smell great enough.
Cleaning with white vinegar helps prevent mold coming back so fast, beyond doing a great job of cleaning. I learned this from personal experience we have hard water. I can clean my toilets and two days later there was black stuff back so what I started doing was taking paper towels or old rags soaking them in white vinegar and sticking them up inside the holes where the toilet water comes out. It cleaned it but it also prevents it from building back up. I clean the toilets like once a week and it's not a problem but I do the same with the washer, once a week I run a self-cleaning mode with vinegar in it
I could not figure out how to get the top off. Thank you for the video
Your video confirmed a long suspicion I had of my Samsung washer. Thanks!
Thank you! I have this exact washing machine and one of my AirPods ended up between the inner and outer drums. This helped me to get it apart enough to fish it out.
U should’ve cleaned it while u were In There!
You can remove the top by going right to the screws @3:07 also, no need to remove the back plate as in @4:38 an so on.
Great video!! It helped me disassemble so I can clean the moldy gunk under the drum. This seems to be a problem for these samsung washers in where it spins out all of the water from laundry, but does not spin all of the water out of the bottom of the tub.
Thanks for comment. There are three videos linked. I was going off memory, so some mistakes were made. Glad I could help.
@@guamknight6715 I actually appreciate the small errors. Makes it very clear what to do and what not to do, for those of us going through this for the first time. Everyone is human. Thanks for keeping it real.
@@guamknight6715 you could have easily edited and put, but you were brave to put the original. 👏👏
I can't get the front part off. It may require 2 people?
@@danixoxo8637I'm sure you have done it by now, but for mine there were 2 screws instead of the clips. The screws were under rubber plugs at the front, if you put your head inside the washer and look to the front between the tub and the top, you can clearly see how it is attached front and back
Hi Dave
Thanks Pal !,
Tonight my spouse told me unequivocally that the dirt from my clothes was ruining her best duds,
I ran to UA-cam and found the clip that saved the evening .
We both had a good laugh realizing that it was time to clean the machine that keeps our clothes looking stylish.
Thanks for taking the time to keep families from feuding
Best regards
Umar-Mr Poison Ivy
Thanks so much. That’s what these vids r for.
Thanks for posting these videos, helped me tackle the rest of this nightmare cleaning job after pulling the agitator and scrubbing/scraping what was visible wasn't enough to keep the gunk from coming back. I suspect previous owner used too much detergent, in addition to these not spinning out all the water under the agitator as others have mentioned. I'll make a habit now of running a spin cycle each time I pull my laundry out.
What a mess!
Glad it helped.
I don't have a Samsung, but I'm hoping that this video is kind of universal for my Kenmore that's a top loader like this model. I too have been getting brown stains, lines and gunk all over my clothes and in the bottom of the drum. I've tried everything and nothing is working. I'm soooo excited that you shared this. I never knew that i had to maintain and clean the drum. Im definitely going to give this a try! Again, thank you so much for sharing your thorough step by step video! Cheers! 🧼🧺
Real helpful, thanks, much appreciated. Your camera guy did good too !
This video helped so much. I have hard water and was getting rust flake ever where. After watching the video, removed the tub to find rust build up on interior and exterior tube. Looks brand new and no more rust flakes. Thanks for showing me how.
Glad I could help. Thanks for the awesome feedback!!!
Awesome DYI , great camera man , probably save me HOURS In trying to figure out how to do this !!!!! THANKS
A real pro, like the multi purpose scissors!!
Good stuff man...it was well made and described 👍
Glad I could help.
Good job bud. I have same unit. It smells. I pulled detergent drawer out. It's filled with grime.
Good tutorial it really helped and it went in depth
YESSIR
Thanks for the video . ! I’ll clean mine tomorrow!!!
Thank you sir. It worked for me just As you described .😊
Glad I could help.
Thank you, great help !
Thanks for the video.
Thanks, this helped a lot. Had a bra wire stuck in the bottom of the drum. Have no idea how it was able to slip through to get there.
😅
Heck yeah! I see some Gracie Jiu Jitsu Gi's hanging up behind you 🤙🏾
Haha, my brothers, he teaches out here in Federal Way WA!
Excellent work!
Thanks for the details...will see if I have warranty on my machine still
Good job! Thanks for making this video. About to do this to my own, going to focus on the inside of the drum and the drain pump because residue isn't only pooling in my machine, but the residue isn't being drained out with the water. Have to replace all 4 damper rods too because it can't get through the rinse cycle without an error code, the rinse cycle being I'm pretty sure the step that those debris that are clogging the drain pump are supposed to be removed! So one problem caused another and now I have 2 to deal with at once but I think these 2 issues will be a thousand or two less dollars to repair than the machine would be to replace.
Glad to help. Lmk how it goes.
I don’t get this about modern washing machines and dishwashers. Thirty years ago these appliances used to self-clean every time they were being used. No need for extra cleaning cycles or products to keep them clean. No mould, no gunk, no weird smells. Must be some kind of modern design flaw.
Not enough water and the new HE soap doesn't wash away as well. People use more soap then needed also
It's mostly the modern detergents and fabric softeners. Also, people use too much of them.
The high efficiency that is dictated by our government is the cause of these issues.
Low water levels and the composition of soap.
!
Hello, what size socket wrench head are you using for the middle bolt? I have one but have been unable to unscrew the bolt. Even used WD-40 to no avail.
I think it’s a 10 or 12mm. From memory.
Left to loosen, counterclockwise. On occasion, some manufacturers use diff thread pattern. So try right to loosen too.
Thank you brother this video was very helpful!! Just curious anyone knows what causes the gunk/build up?
Soap scum build up
Good vid from another Soldier! 👍
glad I could help. Tks
Hey how did you get that bolt that holds the agitator so easily? Mine would not budge and its not rusted.
@@rrtram1 dab some wd40 or other penetrating oil.
@guamknight6715 I tried that before, it didn't work. I can get a good grip on it with a T shaped 10mm socket wrench but still.
Hi 👋 we’re could the filter be? So I could clean it and thank u
Thank you! It helped!
Thanks for the video. I have the same washer but I can't find its filter. Does it not have one ?
No
No
Great video. Once you clean everything part of the problem is the agitator, the round disc at the bottom of the drum. Samsung made the agitator out of plastic cover with aluminum, the two pieces won't come apart and it collects water, therefore black mold builds up in between and can't be cleaned. If you have an air compressor you can use it to blow air through the holes from plastic side, it is better if you let it soak but you can only blow out whatever is around the holes. This is a screw-up from Samsung. This part should be replaced free 6 charged since it can't be serviced or cleaned.
Thank you sir helped me out a ton for reals, saved me a lot of time and money
Help out a lot good video pull it out and pressure wash it , it was bad
I’m glad it helped. Tks for the comment.
Sir do you do home servicing?
No. I wish. U in WA?
Mines making a weird grinder noise shoild I take it part like you did and see if there’s anything stuck under Neath
Probably got some coins in there
Wtr kind of drill is that??
I have two black metal clips at the front holding the top on. This isn't coming off unless I somehow bend these clips.
Same model?
@GuamKnight 671 I don't think so but it's close. I had to turn the metal clips with pliers. I was then able to take the top off.
Thanks so much for these videos.. I was able to take mine apart and clean and then put back together within an hour and a half. Now running a clean cycle using affresh. Fingers crossed that the brown flakes are gone!! How often do you have to clean yours this way?
Glad it helped. I tore mine down again after just 6 mo.
But it’s so easy now. Just annoying I guess.
GuamKnight 671 did you stop using liquid detergent and fabric softener? I hear thats the cause of our issue.
No. I don’t think my wife would like powder. I do run the clean cycle more often now though.
GuamKnight 671 we’ve switched to tide pods. Not sure if that’s much better but we’re gonna see
Great Video Sir, My Samsung washer ( about 3 year's old ) almost identical to yours is leaving some NASTY stuff behind after a few washes ( looks like wet pencil shavings ) thank's to this video i can take it apart myself and clean it, but did you hear alot of forum's are saying it's a DEFECT on Samsungs part. Have you heard of this?.
Glad I could help. Wish Samsung would take ownership of their fault’s
Hi David. Im having the same issue with my washing machine. I followed your instructions on how to get the lid off but it wouldn't budge. I saw that you lifted it from the back and kind of jerked it forward. I did the same thing but it would budge. The whole washing machine just budged forward lol. I looked and looked but there are no screws to be removed so I just followed what I saw in your video. I searched for other videos but everybody has some screws to loosen. Any advice on how I can remove the top? It felt like something was holding the front part down but I just couldn't figure it out. Muchas gracias.
Sorry. Just saw ur message. There are about two screws to remove from back at 3:08. Pull up n push forward bout an inch.
Thank you for getting back to me so soon. Yes I did remove those screws from the back but there is something holding from the front. I was able to lift up the back after removing the screws but no matter how much I tried to shake the lid, the front wouldn't let go. I search for more screws towards the front but there weren't any.
You just have to jostle it free. There is a hook on front it has to clear.
Ok I found it. I had to stick my big head lol in the washing machine and saw some screws that need removing. I'll probably won't be able to put them back on lol but thanks for your help anyway. Love your videos. They did help me.
Is there not a water filter somewhere?
Hence the video. So no!
Can u remove the agitator cover without removing everything else ?
Yes, cover. But no point. Dirt is on basin n beneath agitator base.
I have the same model and the same problem thanks bro.
Thanks for comment. How did cleaning go?
Would the WA48H7400AP model be the same?
Looks the same from pic. Should be no diff
Put the bolt back in about halfway and lift with the bolt. Agitator will lift right out.
Hi, we did exactly this to our Samsung and still get residue. What could it possibly be? We powered wash ours and scrub it all. Idk what to do please help!!!!
Remnants must be from within the agitator or tub itself. Nothing u can do with that.
I’ve cleaned this a few times, repeating about every six months. I eventually sold the washer set.
@@guamknight6715 agitator and tub are cleaned we did it today. Could it be the water circulating hose. I’m about to trash it at this point
@@mikaelagiraldomartinez6316 try running a clean cycle, with just rags in it, n a lot of bleach.
Do you know if there is a filter to this model?
Doesn’t it have a “ self clean” button??? Does that even work??
Clean cycle yes, barely works
can you make a video on how to deal with the suspender rods plz
Sorry I don’t have time to do that. I’m sure there is a video out there.
Where is the filter on this particular model
None.
Wheres the filter located on this washer?
No filter that I know of. Sorry late reply.
@@guamknight6715 no problem thank you for replying
I appreciate the effort but some editing would be nice because I am following along making mistakes with you my man. Cut this out and only show the correct way please
Don't need to take the back of the unit apart...at least on my Samsung. Just take the cap off and undo the bolt...all good. Then clean.
I can’t get my agitator off it just crumbling the plastic metals
Dab some we-40 penetrating oil over bolt. It should just slide straight off. Using two flat screwdrivers use it to grab lip, n pull straight up. No prying.
Thank you!
How to pause?
Just end it 😀
Ok so you might know about this I have this washer it keeps saying ur code off balance I leveled it and re synced it it still goes off balance but now there’s water in the barrel I spun it empty and it went fine but there’s still water in it this is the worst washer I’ve ever seen anyway what can I do
Hey Dave Do you know Ernie Manuel
Don’t think so.
😇😇😇
😇😇😇
😇😇😇
Wait, you skipped the part about removing the agitator... you were struggling and the video ended, then the next video it just came right out... i cant get my agitator off
I love how you don’t mention anything about the hardest part of removing the bowl frame. The pins in the front. I don’t see anyway of removing the frame without cutting the pins. Looks like you don’t even have them anymore.
It snaps in, no cutting
Some models push pull, Ive seen other washers (not this model) slide n pull.
So what you're saying is you have to completely dismantle the entire washing machine just to clean it out😅
Yup. It’s pretty easy. Good luck.
Guess I now know why this is 3 videos long............
Just fyi n samsung black flakes … i did these steps plus cleaned drain pump and drain hose. Still got black flakes. Have no idea where they came from unless its under the plastic tub.
Is a shame u have to deconstruct the entire machine to clean it
Dam bro! Take some vitamins for your memory. Maybe, those 50+mens vitamins. You tend to forget alot!
"I actually don't remember how I take this one"
This is the most thorough video to remedy this problem with ALL Samsung washers. Surely you can say something a little more positive. He has done an amazing job of helping many people.
Thank you, GuamKnight671. And thank you for your service!!
Chrlsbndr10- That's some positive stuff, he needs to be able to remember things. Imagine if i don't say anything and 20 years later he can't remember his grandson's name. C'mon!
By the way, just fill up with water from your garden hose. Use 3oz of muratic acid and leave it alone for couple of hours. Thank me later.
Never again will I buy an h e washer. I never had to go through all this crap with my old school washer. What idiot engineering came up with this idea? They obviously didn't think it through.
@@sheilastewart4869 it was not designed by a woman engineer