How to repair or fix your Internet connection. AT&T high speed gateway

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  • Опубліковано 6 жов 2024

КОМЕНТАРІ • 57

  • @Senwot2000
    @Senwot2000 Місяць тому +5

    Thank you for this! It saved me that dispatch fee and a grumpy wife!

  • @Gwiffer
    @Gwiffer Рік тому +15

    Lmao this actually helped. I made sure my Internet cable was clicked in firm and. Red turned white. 🙏🙏🙏🙏🙏 thank goodness a tutorial that actually fuckin worked.

    • @purewhips1
      @purewhips1  Рік тому +4

      Love and hearts!!! Yeah!!! One helped and 8 billion to go! Lol!!!!!

  • @trerobinson779
    @trerobinson779 9 місяців тому +9

    For the people who it didn't help, troubleshooting at your modem only works if the issue is inside your house in the fiber cable is bringing in a good signal.
    I had a situation where ants were eating at the fiber box outside and that degraded the line to the point where I ended up with a red flashing light.
    Dirt, debris, moisture, rain getting into the fiber box outside can cause issues that no troubleshooting inside can fix.

    • @trerobinson779
      @trerobinson779 8 місяців тому +1

      More on this. Apparently there's a strength threshold for the signal that's passing through the fiber cable. The threshold has a value at the box outside, and it has another value, whatever it loses in transit, by the time it gets to your house. If the signal is weak and below a certain threshold, I think between 25 and 30, then it won't be able to maintain a stable connection and even though you could technically have internet it will still drop. The people who do remote diagnostic are able to verify what your signal strength is and that's how they know whether it's a line issue or not.

  • @queentwo1265
    @queentwo1265 10 місяців тому +9

    I sprinkle cayenne pepper anywhere that I don't want the pets to go. Or rub a lemon on a spot to stop them from chewing it. It works like magic.

    • @purewhips1
      @purewhips1  10 місяців тому +2

      Cool. Didn’t know about that. Thank you.

  • @Foundgone
    @Foundgone 3 місяці тому +1

    Thank you so much sir my mom and me are happy

  • @suzysanders6267
    @suzysanders6267 3 місяці тому

    My tv keeps saying press source and I did but I still can’t get it back to working and I checked modem and nothing. No one answers my calls

    • @purewhips1
      @purewhips1  3 місяці тому

      Does your Wi-Fi connect from the phone to the modem?

  • @stephmeh8365
    @stephmeh8365 5 місяців тому

    i clicked on the arrows underneath and turned green to red but it works now. do you know why it’s red now but works? lol

    • @purewhips1
      @purewhips1  5 місяців тому

      Red means not activated. Or it got stuck or held with the activation
      Tier 2 just needs to push the activation.

  • @YoLjayyy
    @YoLjayyy 8 місяців тому +1

    I need help bud mines is blinking white I reset it 5 times and still is doing the same thing

    • @purewhips1
      @purewhips1  8 місяців тому +1

      If it’s still blinking white after all those reset. Then att needs to send you a new one.

  • @michaelperez3310
    @michaelperez3310 3 місяці тому

    I’m setting mine up now and everything is fitted in and it just blinks red

    • @purewhips1
      @purewhips1  3 місяці тому

      Blinking red means that the line is possibly broken. Att needs to come out and fix it

  • @marieErvin-yq2po
    @marieErvin-yq2po 6 місяців тому

    Is security on my phone

  • @moeslim3
    @moeslim3 4 місяці тому +1

    I have this same gateway but I have fiber 1000mbps but only getting under 2mbps like how!! I can’t even play cod without a match disconnects mines stay solid white I get no green

    • @purewhips1
      @purewhips1  4 місяці тому

      What does the smart home manager say you’re getting?

  • @CookSidney-n2c
    @CookSidney-n2c 9 днів тому

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  • @Local_commentor
    @Local_commentor Рік тому +7

    Its white and its not working wtf hell it don't even show up

    • @purewhips1
      @purewhips1  Рік тому +3

      Your gateway is solid white or blinking white?
      Solid white. Then use the smart home manager to find the Wi-Fi name and password.
      If not hold the reset for 20 seconds to recover factory password.
      Blinking white could be one of two things. The swap took. But needs the smart home manager to activate. Or if not that. Then you need a tech to verify the line to make sure of good signal.

  • @WarnerVincent-g2c
    @WarnerVincent-g2c 14 днів тому

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  • @noradutton2756
    @noradutton2756 14 днів тому

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  • @HedgeKdon-e5s
    @HedgeKdon-e5s 18 днів тому

    Anderson Ruth Wilson Ruth Brown Maria

  • @VanAntony-l3k
    @VanAntony-l3k 9 днів тому

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  • @YfshvscChsvhahfa
    @YfshvscChsvhahfa 10 днів тому

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  • @HannahMartinez-z1f
    @HannahMartinez-z1f Місяць тому

    Miller David Young Ronald Martinez Jose

  • @DonaldCooper-l6g
    @DonaldCooper-l6g 25 днів тому

    Hall Laura Clark Lisa Johnson Matthew

    • @purewhips1
      @purewhips1  25 днів тому

      Yo. Tag the world. Let’s go!

  • @Tha_prodigy2312
    @Tha_prodigy2312 3 місяці тому

    Still out

  • @imscrazy232
    @imscrazy232 Рік тому +2

    It just turned back red

  • @jp23x
    @jp23x 4 місяці тому

    Jesus Christ your solution was to make sure the power was plugged in?

    • @purewhips1
      @purewhips1  4 місяці тому

      Yup!

    • @jp23x
      @jp23x 4 місяці тому

      @@purewhips1 tech came out to day to my surprise. He replaced the power box outside of the house. He also respliced the cable connected to the box. So far so good.

    • @purewhips1
      @purewhips1  4 місяці тому

      Rocking and rolling. On an honest thing. Glad you got it going. Ya know.

  • @pumpkinsasmr5575
    @pumpkinsasmr5575 8 місяців тому +1

    My internet has slow red light blinking

    • @purewhips1
      @purewhips1  8 місяців тому

      Slow red light. Means no signal to the gateway.
      Call the 1800callatt
      2882020 and get a ticket. This isn’t something you can fix.

  • @buhlaji
    @buhlaji 8 місяців тому

    Mine is blinking green what do I do?

    • @purewhips1
      @purewhips1  8 місяців тому +1

      If it’s blocking green. Then open the smart home manager app ands activate the gateway with the account.

  • @trava4156
    @trava4156 9 місяців тому

    Didn’t help

  • @Grimzy_
    @Grimzy_ Рік тому +2

    You’re literally no help, video wasn’t cute at all

    • @purewhips1
      @purewhips1  Рік тому +2

      Well the best part about this is. No matter what. You’ll have to call att if your service is out.
      You can’t get into the cable or fiber. And att will make you do these things anyways. So get ready to pay a repair fee.

  • @JacksonBandons-e5f
    @JacksonBandons-e5f 20 днів тому

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