WORST SEAT ON ITALY'S NEW ITA AIRWAYS!
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- Опубліковано 28 вер 2024
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This is a comprehensive Flight Review of ITA Airways.
Class: Business
Route: Rome (FCO) to Delhi (DEL)
Plane: Airbus A330-200
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As an Italian I like my flag carrier, but what has to be specified is that ITA is recovering from bankruptcy and has little to no budget, these seats are from Alitalia and are one of the reasons of the company's trouble, to test the actual experience you would have to fly on the new A350 or A220. But a thing that I'm very happy about is that ITA's crew is one of the friendliest and most well trained in the world (including pilots). In December I'm going to fly on ITA's flagships in a flight (PMO->FCO) A220 and final leg (FCO->SFO) A350, I'll update this comment when I'll finally get to try ITA's business class and not Alitalia's
@karate163 avrò esagerato con ashamed ma per il prezzo che paghi io la ritengo una delle business migliori al mondo ma le sedie dei vecchi A330 non neo le ritengo inaccettabili
The jig on "latte, macchiato, caffelatte, espresso" was fantastic. You have been very unlucky to be seated in 5J which substantially an aisle seat and is very close to one of the J class galley. Only rows 2 and 4 should be chosen on this plane. Moreover, as far as I can remember, your specific seat is the crew rest seat (for pilot) for longer flights and it is not sold, f. example, on GRU or MIA routes. These 330s do not have crew bunks. Look at the curtain the runs around your seat that explains all. As you said, the hard product is quite old on A330-200, though not so old as some Asian airlines (777 Thai, f. ex). Waiting for the 330-NEO this year to see the improvements. Seems to me all your ground experience from check-in to some sort of "VIP treatment" on the lounge, to boarding process was absolutely friendly, warm and flawless. Departure was on-time, as you mention. On board, by your words: "beautiful amenity kit", "really quality food", "proactive crew". Your food review though seems a little "slim", since ITA offers 4 course menu which is considered among the best in the world (Alitalia won many times "best food onboard" awards) and you give the idea that only one course was served. Very unlucky also with your loo-review just after the previous "shitty" visitor. We will be anxiously waiting for the arrival of your country (DE) giant airline to see how things changes for the better (ironic)......
Being a barista, I immediately knew they would get confused when you ask them for a latte. If they didn't clarify, you would have just been given a glass of milk lol
Oh nice I didnt know latte meant milk in Italian.
They gave him caffè latte. But they might have given a cappuccino as well, if I'm not mistaken; they should be pretty much the same thing. Am I right?
@@fulvia1454 so cappuccino has more foam which gives the feeling that it is stronger than a latte since there is less milk to dilute the coffee with. By default a milk coffee would be a cafe latte but I normally ask my customers what they would prefer
@@fulvia1454
Latte: literally milk
Cappuccino: frothy milk with espresso
Caffe latte: literally milk and espresso (in this case the milk is not frothy, just warm)
Caffe macchiato: Espresso with a few teaspoons of milk
Latte macchiato: A glass of milk with less of shot of espresso
Macchiato: means nothing. Well.. it literally means "stained" but it doesn't give the barista enough information, so they will probably ask you "Caffe macchiato o Latte macchiato?"
gotta have a fucking degree to drink coffee in Italy 🤣🤣
Too funny. Cafe Latte! The lounge looks greats! Pizza for breakfast, yum.
Sorry your seat is so crummy. Nice amenities kit. Your food looked great! Oh no, stinky loo!
As an aircraft engineer , sporadicly working for ITA i have to say that their aircrafts are painted in the most beautiful blue i have ever seen (Azure-blue). I wish my car had this paint job...
That lady that checked you in, was awesome / great company attitude, friendly and helpful., pity about ITA Airways though that's gotta suck. Great flight review as always there Josh 10/10 rating👍✈
Thanks for the video Josh, I hope you get to fly ITA on a new non ex Alitalia plane and do other review and see if there are and differences with seat layout and seat comfort.
Lounge looked amazing as did all the staff from the check in agent to the cabin crew, unlucky seat choice though and that dated cabin didn't add to the enjoyment of the flight, but the basics are there and I hope will improve with newer and refurbished fleet.
First, a disclaimer. I am an ex-AZ manager, who ran AZ in SFO. What I can tell you is that ITA is still in transition. They are working on getting the A359 into their fleet and this aircraft will be their long haul workhorse. The shorter flights will be operated by the 332. The hard product on the 359 is competitive, but not industry leading. Combined with the soft product, it is as good as any other J class in Europe and in some ways far better. Eventually the hard product on the 332 will get swapped out…
When ET put money into AZ, the product improved dramatically. When I was there, we focused on making the experience as personal as possible in both Y and J, but in J because we had a smaller cabin, we could focus more and those that flew from SFO had a consistently great experience.
What I saw was a lot of that personal “Italian touch”. However, be mindful that there are three things that are sacred to Italians: Food, wine and coffee. If you understand that, you will have a fantastic time in Italy. It’s good to see that this extends to ITA. I am generally disappointed with the slow return of the full J experience, but ITA had focused on this and they get that on long haul, the soft product matters. Once they get hard product sorted, they will have a very competitive J product.
LH may change that…but for now…ITA is very underrated…
Vero
Don’t complain. I just flew 14 hours on United. Polaris seat was great but the food was frozen tv standard at best. Don’t get me started on breakfast. Appalling. I’ve had much much better food on Qantas domestic from Kalgoorlie to Perth and I am not exaggerating. ITA food looked lovely.
Back in the days you had Alitalia but also ATI on national routes. It was ok or miserable, depending on the flight, routes, days, wind...just kidding. After the Alitalia crash in 1990 (Zurich on short final), things even went worse since many people felt unsafe flying Alitalia. But now, there is a new airline, newer planes, a highly motivated crew and a nation that stands behind the new product. I wish them all the best since it is now time for Italy to be a 100% back in the sky.
Nice review. I love listening to the Italiano accent. Now that you have given the number one food and lounge rating to Rome, you should also rate the inflight meals and tell us which has been your best experience.
As for desserts, I'm pretty sure he would say the cheesecake on SAA. I'm craving for it 🍰
Oh my God, I remember all those flights on Alitalia planes where I had to seat 5J 😂 you’re absolutely right, that’s a very unlucky seat! And I don’t know why but every time I had to sit there, I swear it seemed also that the seat was tougher than the others…
I gotta say, though, that new ITA Airways A350 planes have a GREAT BUSINESS CLASS! I’ve already flown with them almost 10 flights on A350 and I honestly tell you it is one of the most comfortable business class of the industry, I have great sleeps on those seats!
And I totally agree on the crew, they usually are very friendly and pleasant crew, more enjoyable that many others. Maybe it’s also the Italian culture 😂
And about the lounge I think it’s a bit too small but I totally agree on the food, next time try pasta and desserts, they are AMAZING!
In a few months they are opening a new lounge in FCO and I really can’t wait to see if they also improved the interiors!
Thanks for your video, it was very enjoyable! 😛
Where are ITA flying the new A350? I don't see them on their website.
Ciao Josh! I suggest you another Italian hint!
Cappuccino or caffelatte or latte macchiato should be drinked only for breakfast and never after 11 AM!
Caffè macchiato is ok for every hour of the day.
But NEVER drink those stuff before (or after or with) a pizza!
Have a great day!
As an Italian, I felt the pain when you asked for the latte!
Yes the lounge food is for us still the best we ever had!
“Latte” is the direct translation for “Milk” in Italian. That was prob the reason for the confusion. :)
Seat is almost as bad as LX’s exposed aisle seats…and LX’s are the most uncomfortable business seat I’ve ever flown!
We should also appreciate one of the few airports (Leonardo) where for the security check we do not have to unpack anything!
The best channel just made the first proper ITA Airways review.
Wow ferragamo amenity kit !!!!! That’s the nicest amenity kit I’ve seen. Idk why airlines still have curtains has a separated, it’s so freaking loud in the crew kitchen
Fun fact 1: "Latte Macchiato" means "Stained milk", because it is a lot of milk with only an espresso. "Cafe Latte" is regular coffee with milk, good old "Milchkaffee" ;-)
Fun fact 2: On one of my recent flights to India, I happened to sit next to two US Americans who had no idea what the word "loo" means! One of them even told me his daughter's nick name is Loo..
Oh, Lou I suppose. Ok. It reminds me of Loulou de Cacharel.
But loo has nothing to do with perfume, for sure 😄
@@fulvia1454 Ohh LouLou de Cachael. Such a unique scent. I am male and it became an instant hit in Denmark because it contained something unique, that all men I ever spoken to about that scent, agreed they were attracted to. It became popular real fast because it made men´s head turn and gave you the urge to begin to go behind any woman wearing it. I have never before or after that scent experienced any scent affecting me in a similar way. I bet they added some female pheromones or something on top of the very special unique scent. .
@@Mike-zx1kx a unique scent, indeed. Talking about aviation, scented wipes are no longer given to passeggers, nowaday, apparently. They were when I was a girl, even in economy class. Eau de Rochas was so popular onboard planes, then.
@@fulvia1454 Yes and never a flight without a candy of some sort, often as an aid to handle the more crude cabin pressurisation systems then. Now a days you barely feel anything in your ears but then it could fluctuate a little more. On the plus side are the fact that smoking no longer are permitted.
@@Mike-zx1kx Perfectly right! 🚭
Great review Josh! I flew ITA and it was very nice and the crew was really nice.
Thanks!
They'll have to change names again LMAO !
I would have said café au lait but Italians don’t like French too much. So it was appropriate a latte.
Italian food served in Italy tastes amazing ! I have never had bad food in Italy
Unfortunately ITA still has a lot of ex-Alitalia planes that just received a new livery but nothing new on the inside. Many new planes are coming, 24 only this year iirc, and in due time the 332s will be replaced by 339s and by more 359s
I agree with your review 100%! I am a nostalgic Alitalia frequent flyer.......Alitalia of '70 and '80 was another category, a top notch level airline, for a certain period the best in the World! Good old times dear Josh!
An updated interior to their airplanes could do this airline wonders.
It’s always been Latte e Caffe for decades from the days of my great great grandfather..then Starbucks comes along takes an Italian concept and started changing things including dropping the word Caffe from Latte e Caffe.
You need to start drinking more liquids when drinking alcohol if you have headaches. As you age your body needs more liquid so your kidneys can work properly.
Moving to the US? Not the best of times.... but I hope that you come to the Republic of Panama and review COPA Airlines.
wtf US is 100000 times better than Panama if it wasnt south and central americans wouldnt rush in to the US even illegally
Note to self: don’t watch Josh’s loo reviews while eating.
Now in SMELLYVISION!
Aviation isn’t Italy’s “forza” but hardly anyone can beat them when it comes to food.
Heres an idea. Do the loo review right after take off.. 😂😂😂
This loo review was honest. If the cabin crew had been alert they would have done the necessary deodorising. They didn't.
Some ITA Airways planes I think are still in the Alitalia livery still so they are basically still recovering from Alitalias fall
3:17 grumpy old man ®
Josh, I have the idea, you can take a series of videos of worst seat(s) in different business class/ first class in different airlines...
That is so funny when you said "whoever was last in here took a massive SHIT. Hahahahahahahaa. I have been laughing for 10 minutes.
Can you do Air Arabia review (from Sharjah to Amman)
Ahhh yes Latte is just milk in Italy. Be careful what you ask for lol
Never seen so much sarcasm from any lounge staff anywhere in the world!!
Can you make a tripreport about MYAirline, the newest airline in Malaysia, please....???
Great review. And your sense of humour was in great form.
Got me with the Cafe latte!
Please fly Austrian Airline!:)
I would fly transatlantic to Europe with Alitalia often (economy), and honestly it was a better experience then Lufthansa. Food was better, and more legroom. Perhaps the entertainment system was a bit more dated, but selection was equal. Best part - tickets were cheaper!
I flew ITA airways from Nice, France to Florence, Italy last October. I don't recall any details from the flight. So I guess it was uneventful.
Hi Josh what do you use to book your flights, do you just go straight to the airline or do you use a search engine, thank in advance
Can't argue with their livery though, one of the best (if not the best) liveries on the planet imo.
ITA Airways does have potential to be a good airline and I hope that does happen.
Fantastic video as always.
Keep it up.
All A330s with different airlines I have flown I always found seats to be very small. I think it's a Airbus A330 problem rather than being a airline problem.
It would be great if you could review the plain economy class as well.
"Comes with a lesson" is exactly right, where do they find these staff?
I do miss the previous livery ! nice video as always
dont have telegram thanks though love your vids
Great review Josh. Like your balanced reviews. The staff in the lounge at Rome came across very well
The ground staff seemed great
Salvatore Ferragamo amenity kit is a big plus
When you come to India again....
Try Star Air Brand new Embraer 175 received just now!!!
And as well as other airlines💓
Great video as usual. I traveled with ITA last year MIA to FCO and I also traveled in the A330-200 with the ITA livery. The plane was really dated inside and everything was Alitalia. The service from the crew was awful.
Same here for me: longhaul and booze doesn’t work out anymore for me
Suggest keep shoes on until at altitude safe flying
So, that curtain track on the ceiling seems to hint that it could be a crew rest seat...
fly bonza if you can it just started up
That lounge was so dark!! It appeared there was zero sun light😮
Instant subscriber! Loving these.
You mentioned the Caravelle on your serbia video.Out of interest I did fly Caravelle with Indian Airlines long time ago 😀
I've been to that lounge. The guys are amazing. Obviously all Italian food is great. You don't joke with food in Italy.
Happy New Year Josh,
Looking forward to watch more of your 2023 airlines evaluations, survey, comments and more. Enjoyed them immensely.
Few days ago I flew first-class Alaska Airlines from San Francisco to Austin, TX. The sets smells.
Hey man! Love the aviation videos!
That seat also looks like a crew rest seat or non revenue passenger seat, with the curtain that can be pulled around the seat
Thank you for this honest review Josh.
Don't care much for the ITA livery but the lounge service and cabin crew seem first rate!
4:41 this guy is so cute❤
The headache was from the coffee not the alcohol on board. Remedy for headache-one or two shots of vodka.
No. He said he had a headache each time he drank alcohol on a airplane. Not coffee.
I will be flying with ita airlines in September from Rome to Catania
Love my Costa's cafe latte... Italians are very friendly people, I had the privilege of many friends from Sicilly, Genoa, Bologna and Milan very nice people.
No one knows better the coffee than the Greeks.
Freddo espresso and freddo cappuccino
Try the new a330-900 neo of ITA im sure you will like it!❤
@12:20 I disagree that an employee of any establishment should be "insisting" that you drink if you already said no. Many people don't drink for many reasons and a "no" is a full statement.
The seat that you had was very much like the window seat on the Business Class in the Emirates A380 in some rows. Many airlines do that, but in new ITA aircraft the seats are better. Plus when you book you can see that it isn't a very good seat( just like you said). Unfotunatly many planes have still old Alitalia seats. ITA is going trough a financial crisis, they closed in positive just one time and now they are being sold to Lufhtansa. Anyways thank you for your positive review on staff and food. Also you are one of the first to review ITA so thank you
Nooo way! You can't compare that seat to Emirates A380 at all IMO. This one is much more exposed than on the A380
@@anna-marianunezvega1520 Yes even that is exposed, it is a bit of a window seat scam
@@maxeany I've been flying Emirates A380 in business quite often and the Emirates seat is definitely much better
@@anna-marianunezvega1520 I am also a emirates business frequent flyer the seat is a bit better but the position of window seats in odd rows is the same
No privacy door for business class?
did you get a headache after the wine ? great review as always
Great video! Hope to try the lounge very soon.
3:11 you asked in English so the barista knew what you wanted, he just wanted to prove a point
Hi i have question did you ever fly with ČSA or Smartwings? If yes, how was it?
Did you ask to use the curtain that wraps around the seat when it is used for crew rest?
Could you please start measuring the cabin temperature, both with a thermometer (you can get very small digital ones) and also quantify how hot or cold the cabin feels? Also, a mention of whether the plane has overhead air vents would be appreciated! I find some airlines run their planes really hot, such as LH, and some run them cold, such as UA. Thanks Josh!
I stopped drinking on planes 20 years ago. You really will feel so much more refreshed if you just drink a lot of water.
Hon...domestic carriers need to step up their game in lounge access. Domestic flights are going to be a mainstay and if the lounges dont start recognize that it is gonna be a problem.
That cabin is getting replaced gradually
You went in the old aircraft of Alitalia, they are still redoing the fleet.
Nice review as always. 💕
Italians are the best with food and culture.
Good to try that and point on problems. Good trip 👌
I flew AIitalia once via Rome to Buenos Aires and it was just fine. No specific memories
Great Video as usual.
You looked so rested and relaxed. And the food,,, well, Italians and food....
Will you please review Aer Lingus soon??
Please!!!!!!
Josh I love your channel! You and Jeb Brooks are my favorite reviewers. Is it possible you could do a review of ANA first class?
Food is the most important thing in Italy
Best Loo Review in history, Josh - outstanding! ;-))
Of course you get negative affected. Thankfully you noticed that. It's not because you are getting older it's because you are drinking wine. If you only drink a beer 🍺 (less than half of alcohol) you will be totally fine. You are drinking something 13% alcohol by volume. Why don't you switch to something 5% alcohol like a nice pilsner?