i feel like moderation is something that should be done by adults that are hired by the company, it’s incredibly irresponsible to put 14-16 year olds on duty to moderate online chats 24/7. these are children.
Not only that, but when someone is PAID for it, there’s a certain guarantee that the quality will be high. Because it’s their job to keep the chat safe. But that costs money... I guess SSO doesn’t want to bear those costs.
It's scary that all of this is happening. Thank y'all for making this series. Honestly, I've been losing interest in SSO since everything that's been going on, but this is just terrifying.
The amount of times I told kids in the game that online-dating can be so very dangerous and is also against SSO's rules and then being laughed at by them, even harassed is ridiculous. I barely see any change, when I report them. One time a whole club harassed me for 3 days straight, because I told someone that online-dating is not recommended. They would even go that far to try to act out sexual stuff on my character, like mounting my horse, "kissing" my character, standing in my characters chest on purpose while saying "nice boobs". I reported them 2 times in a row, with screenshots and all. I didn't see anything happening to them. They kept playing happily, they kept chatting happily. When did it stop? When they also accused me of cheating in championships and got a whole bunch of more people to harass me because of that assumption. It STOPPED when I TOOK ACTION and PROVED them in a UA-cam video that I don't cheat. This shouldn't be necessary. One club member went back and forth to harass me again once in a while, calling me names and using foul language in the chat, all while claiming to be an adult and having a kid. I'm a grown woman. But this kind of shook me, especially because I do have some mental health issues. I don't want to imagine what would have happened, if they did all that stuff to a literal child.
Holy shit. As a Dutch person, i actually remember this news article very well. My parents at the time knew that i was a bit popular in the game (seeing i was online all day, every day and also VERY active on Instagram and loved following drama and gossiping), and they started growing very scared about the game, especially after hearing me complain about so many things. The Dutch servers have, and always have been extremely unhinged and terrible. I've been playing since early 2012, and always heavily involved in the community, and i have SO many stories both bad, terrible, and good about our Dutch community. The news article doesn't even scratch the surface. Honestly if you need anyone to share more stories, especially about Dutch servers, i wouldn't mind contributing in the slightest.
I'm so happy you guys are bringing this to light and I hope it gets a lot of attention. The more we increase the pressure that things need to change, the more the devs will be forced to listen or lose income. EDIT: I'm dutch! I remember that whole news article! It shocked me to the core! And somehow they still don't have good, screened moderators!
Why are this people still in charge of this game??!! This is abusive on almost ever level and needs to stop. Wish someone else would start making a horse game similar to SSO so I could play a horse game without giving my money to Tyrants. Thanks for the video and standing up and telling people what's actually happening. Also a world load of support for those who spoke up, this isn't right and your voice matters. Don't bow to fear, there will always be those who listen and we love you for trying and what u went through.
I also wish someone would make a horse game somewhat similar to Star Stable that listened to the community better and overall kept up with making the game fun and Engaging for everyone
I am Dutch player and I still knew what kind of people were there back than and how much chaos was there when the story came out about the kidnapper. There were people daily asking for password and ages and places where you lived :(. Now it’s a bit better.
Damn. Great video. You'd think that a game with such a wholesome and magical concept in mind would carry the same mentality to the company's very core. Well, that's not the case here. It's crazy that all of this bitch-ass-fuckery went down in the past few years, and most of us have NO IDEA that these ever happened. It truly is tragic, and it's sickening. Thank you, for giving a place for these people to be heard and to share their stories. Looking forward to seeing more content from you guys.
Thank you Ink! ♥ I hope it gets better soon! The game has a lot of potential, but it needs to address those issues for it to grow into something truly wonderful.
And THIS is exactly what I meant by that "moderators SHOULD BE grown up enough (not just physically BUT mentally too...) and DEFINITELY cannot be biased towards different people" on your recent community post. This story what you told us is the WORST scenario that could happen in a moderation system... Although I did forget the time when we had actual player moderators on the chat but after this I do not wonder why. This is madness and shows how TOXIC the SSO community is! I can't believe SSO took this long to even do something about it. I really hope for the game's sake that they will perform better because this cannot go on much further.
Never would've guessed that the hungarian sso community has such history :D I've stopped playing sso for quite a while now but I still remember when we had modetators on the hungarian servers
@@YTRattle usually i'm always happy to hear my country mentioned in media, but this is just giving me second hand embarrasment. I grew up with this community unassumingly and hearing all this drama really makes me think, "hungarian sso community, what are you doing?" Btw I rly love what you're doing. You're videos are well made and informed. Actually your channel is the last connection I have to sso and i'm really loving it :D I usually don't comment but I felt like I need to express my love this time cus I feel like you're heavily underrated. Pretty textbook comment, but keep up the good work! :)
This video made me really concerned, thank you for bringing these voices up and also thank you for the people who decided to speak up, this is super important. It is extremely upsetting that not only their (minor, which the mods should never even be) moderators are suffering from the poor management, but also that it is reflecting on the kids on the servers. The game is made for kids and it is supposed to be a safe space, but SSO is not even doing their one job, to make the game kid-friendly. Also the two-facedness (oh don't help the players if cogs the logs - oh please help the players anyway) didn't surprise me, but seeing it in black and white is even worse. Actually, the whole thing doesn't even really surprise me, but damn it is upsetting and even if they became better after this unfortunately all of my trust is lost and I don't think any parents (or their children) should trust the company either. The company is just horribly managed and I feel bad for employees who really do their best, give ideas and are good at their job but never get enough credit.
Ahh and in addition, SSE stated when the swedish sexual crimes came out that they have tightened security, "you can't share email addresses, social media, phone numbers or any type of personal information" - this should have been the high time for them to get moderators and actually increase their security in a meaningful way, but of course not. It is good that they got someone to handle the COPPA stuff, but damn that would have been the best time ever to hire actual qualified moderators and put it into privacy policy.
Isn't it interesting how everything wrong with SSO these days started to really happen when Stacy moved to Sweden to officially work at the actual SSO Company? it went bad in 2015 ish... that is when I believe she moved there. If one wants to blame ANYONE on the state of this game, we can all thank, blame, and be entirely unhappy with Stacy. Everything that's gone so, so wrong with the game is more than likely her doing. She lost touch with reality when she stopped being a player herself and became co-head of the company. (I guess that's kind of what she is now).
PART ONE: ua-cam.com/video/T94yfVyyMPo/v-deo.html PART TWO: ua-cam.com/video/soOdFAxKMoE/v-deo.html Please keep in mind: we are sharing stories that people told us, if you feel like you have a different side you'd like to share, by all means send it along! I'm always willing to listen! And also, thank you to Daniella for being a part of this! This was a blast to make (we had some ups and downs XD) but she's a fun and creative person! Please remember to check out her channel! ua-cam.com/channels/TWbzlU-i6izaEY_hnbUaCQ.html
It's sad to say, but somehow, I strongly suspected that there was a dark underbelly to the game given how they try to be so shiny on the surface yet clearly seem to disdain the playerbase. I get the feeling this won't be the last video as more comes to light in the wake of how exposing this is.
THANK YOU, sorry- but tysm... I legit have emailed SSO since their year 1-2 release. They denied me, solely because i wasn't from Finland. I was utterly willing and still am, to moderate their game but was still denied despite being 22 now. That is saying A LOT. i miss the old times, the whole "we give a story monthly" so on, and so forth. I even offered to make textures YEARS ago, was denied ofc. Now it's honestly... gone down hill... I legit miss the old times.....
this series was so informative and eye opening. thank y’all so much for your hard work to create this! it’s been incredible❤️ because of y’all, i’ve started sharing my honest thoughts on my own channel and shedding light on changes sso needs to make. Because of y’all, i’ve gotten stronger and more confident in my constructive criticism for this game because i want to see it do better. Thank you for being inspiration and a positive, authentic light in this community! Y’all are amazing❤
Once again love your takes and I don't see a future for SSO unless they get some serious competition soon so they can get their shit together when people leave in droves. [prev called Jade Harley, I keep commenting lol] They should honestly fire most managers and team leaders and bring the people who actoually care about the game up. They need structure, creativity, clear communication and just an ounce of motivation back, and ANY back and fourth with the higher ups. It saddens me that so many from the company get shut down over and over again while some managers sit on their ass and watch the game rot behind them. IF serious change is made, effort is put into content, things stop getting rushed, we get moderator teams back and working, support becomes more HUMAN and it starts feeling a little like the old enthusiastic and mysterious starstable I know and miss, I might support them again but they prove over and over and over that nothing matters but stockholders, money and keeping up appearances. As you said the company only care about yes-people. Not only within the company but also in social media and within the game. I hate it. I hate the people that defend the game through it's worst periods and I hate the people who make the calls (or seemingly don't). I hate that only one person worked on quests while it was basically all the community asked about and I hate that they rush everything they do to keep a schedule literally no other game does (well) for good reason. I hate that they increased prices, that they've simplified or removed content again and again so it doesn't even have replayability and that they don't take criticism, constructive feedback, questions or anything that isn't violently positive. It's an overpriced, boring collection game (featuring unfinished and sometimes roughly made collectables) parading around in the corpse of a magical adventure and we're supposed to be happy with it. I have been patient and mildly concerned since major issues started coming to the surface 2018 or even earlier but I simply don't have the energy to deal with it anymore. All this game is for me anymore is something to check the site for on wednesdays when I have the time to or train another horse while I watch a movie, running races I could do with my arms tied behind my back and blindfolded cause some haven't been changed since 2012 and they rarely release new ones. I might come on 4 times a month if it's a good month. Anyone remember the time when we actually got excited for teasers for new horses? Or unlocking Goldenhills for the first time after months of grinding reputation, Seeing the skeleton in Dino Valley for the first time or when the championships were first introduced? I miss that feeling above all else, sure the game looks better now but that's all it has. It has become shallow and tiresome. I'm officially tired of SSO
I am Hungarian and played at the time when moderators were a thing. I got banned from the chat for standing up for myself when someone bullied me for being a starter. I got warned by the moderator and while i stopped already, people were still picking on me. It's a shame how SSO sinks deeper and deeper... I've even tried changing my email address. They've asked me to provide some information that would prove that i am the owner of the account and so i did. They've asked me to provide a picture of my purchase on 09/16th of 5000 sc. I did send them an image, displaying the exact date, time, place, price. They then told me that it was incorrect and proceeded to ask me for the account birthdate. Remind you i was a small kid at the time, probaly didn't put in my actual birthdate. I've tried many variations, but none worked. They've asked me what the name of my starter horse was, which i answered correctly. I couldn't send them an order number etc, since the "parent" email in use is a very old lost email, the password cannot be changed due to the security email being a very old mailbox email. So there was no way out, leaving me completely stuck. I've got a lot of other stories, some that could be in a video. If you're ever interested, contact me :) YukoSakura#6666
After watching this, the Star Stable Company seems to be a hot mess. Like another commenter said: I wish there was a game like SSO. I wish there was a game like SSO too but better, that treated employees and it’s community better and also listened better meanwhile give better/more in game content
The whole time while listening to the video I thought someone was sweeping in front of my room door, turns out it was just the "bass" or whatever from the music 😂🎶
I still associate tye ambassadors woth toxic positivity. Im a realky old player, I started playing before dino valley was released. I remember the ambassadors being chosen and the negative impact they have had on the community the scars of which we are still seeing. I also remember the moderators start out. They were hypersensitive about everything and I had no idea they were sometimes 14. I was 14 myself at the time. I stayed away from chat during that period of time, I didn’t say anything in public chats they would see, because I just knew giving 14 year olds that much power was not going to end well. It didn’t, clearly, I’m glad I stayed out of it because I saw a bunch of people abusing their power with other players it was bad
So yesterday a Game Master was on my server (Game Master Wilma, head of the Game Masters she claimed) Everyone was going crazy and I was trying to ask a question (I asked around 50 times with at least 2-5 minutes between asking) and she kept ignoring my question but went on and answered the questions after mine I asked: “Hi Game Master Wilma, why did the events stop giving player xp and will they be giving player xp in the future? I’m level 21 over halfway to level 22 and they are what got me to level 21 last year. I was hoping they would come back. I know your getting lots of questions but your answering all of the but mine. ❤️” and when she FINALLY answered she goes “I cannot say anything about upcoming or past events” I was kinda mad since she LITTERALLY ignored me when she could of said that in the first 10 times of me asking kindly. Thank you for reading my rant. ❤️
Maybe events isn't her table. In every work space you have different workers for different tasks. Personally I think it's a great call not to give out player XP in events as you could never reach the same level as an old player if you're new, and that doesn't keep new players motivated. I've seen the chat when a game master is on. She can't reply to everyone at once, and maybe she'd prioritize replying to questions she actually knows the answer to.
Holy moly, I'm flabbergasted again! How sso allowed those hungarian moderators to bully, stacy isn't right for the job when you hear all this. Then also favouriteism, the toxic work environment, pff never imagined all of this behind the company, and I even wanted to do an education so I could work for them at some point. Am I glad that didn't happen. Also how they treated that woman who applied, letting her do work and then say no in the end, making her wait for months. She must have really wanted the job, I personally wouldn't wait that long unless I really wanted the job. Again sso using young people for free, imo 14-16 year olds are in general not adult enough to be moderators. And that kidnapping! How they treated that so 'lightly'. Damn the company really got messed up, the 2011-2013 were it's golden years. I'm surprised people still want to work for them, especially the creators with all the pressure going on. If sso ends because no one wants to work for them anymore also because of bad reputation then I wouldn't be surprised. Well let's see how it's going to go now and if they really will imrpove.
I actually played the game whilst I watched your video. Out of curiosity I opened up the global chat…it was mild but the comments were still disappointing to see. But I have witnessed multiply conversations and comments I’d rather never see again. I think the only time I found something bemusing was one someone threatened to punch me. Just because I told them they shouldn’t be saying the ‘c’ word (the worst one) in chat were children could see it. I have only survived SSO so far due to my antisocial methods of playing 😅 and rarely looking or taking part in chat conversations. I am always happy to help someone if they ask me, but I just don’t have the patience to deal with the immature and honestly pathetic attitude people act in this game. Keep up the good work Rattle and Daniella 🐴❤️
I remember the incident regarding the girl that was kidnapped in rotterdam. I, myself, am dutch. And i remember reading the article online. At the time, i just started playing starstable and really enjoying it. When i found out about it, i was really shaken up. I cant remember properly, but i believe i unfriended everyone on my friends list because i was so scared of chatting with a potential old man.
I don’t think this game is worth caring about anymore. They push out way too many horses and when we say that this is too much they act as if we are threatening their livelihood. The storyline is completely screwed. Characters contradict each other and nothing makes sense anymore. Updates come out weekly but there’s rarely ever any substance. Price of star coins and StarWriter has gone up even though it is not deserved. My favorite horses are being permanently removed from the game because of some coding thing but also because they just don’t match the art style anymore. For me, the situation is completely hopeless. No one is having fun here , not the ambassadors, not the moderators and definitely not the employees.
I think the worst part of it is that Horses are basically their livelihood, they have no merch of any kind other than their books which aren't appealing anymore due to the fact the story had completely changed. The only thing they have on their "Online Market" are giftcards For Star coins. The only thing that really drives people to buy Star Coins are the horses, other than that there's not much else to spend with them if you're not interested in any of the tack or clothing. I'm not defending them in the slightest, if anything it should be Worrying that they only have horses going for them right now. SSO has been going on since 2011, yet there isn't even a cheaply made hoodie with star stable's logo on it despite gotten a revenue of $44 Million at some point. They are fully capable of making merch, we saw that multiple times through giveaways or contest rewards that show that they have really nice ideas but just simply aren't willing to incorporate any of them into earning more money which they obviously are prioritizing more than improving gaming experience.
I love the format of these videos I think there great super friendly and chatty but packed with great information that all sso players should know about thank you you for touching on all of the issues with moderators and other areas
I hate to say this.... this was so disgusting to see that the moderators just kept on going being awful to kids and the feeling that the third mod who did their job! had to ''hide'' to stay safe from the clown rampage is just ugh..... makes me sick. If Stacy had been taking things seriously right away it would not have gone so far. Thank you both for making these videos! They are so well made and very informative! ♥
It's sad that many games have the issues of the mob's or dev's etc. who didn't listen to the player. Because These games have a lot of potential and could become really great games, but Thanks to these people and these events, these games will never have the potential that they deserve. Also sorry for my bad english but its not my first language.
Good frickin *lord* it's bad enough that they hired middle schoolers for what's usually a *legitimate job* (twice) but literally there is no 16 year old in the world who can safely keep watch for predators. I'd go so far as to say that there is NEVER a justification for hiring anyone younger than *minimum* 21-25 years old with the intent of having them monitor a child-majority community. It's exhausting, it's work, it requires a level of social experience and emotional maturity that is *impossible* to acquire as a child yourself because that's how life and brain development works, and it's not fair to ask a child to perform the same level of labor as a full time paid adult without compensation. Why the actual frick don't any of the middle aged adults who work for this gd game company realize this kind of Basic Knowledge until it's too late. "We are extremely busy [making money off of] children, we don't have time...for children"!??!
thank you two so much for bringing light to this situation! all of the happenings in this video are awful, and the fact that sso is still not doing anything useful about it is even worse :( if sso could see this channel, even just this video, and took these points and acted on them, the game would improve tremendously.
My personal conspiracy theory is, and always will be, that SSO's management is just three raccoons in a trenchcoat and this is why everything is such a damn mess. I'm not sure if parts of SSO being bought over the last years has anything to do with the increased weight on monetization, overall changes, and odd focus or not (it's been a while since I looked, but hasn't like 40% of the company been bought by like Nordic Films or whatnot?) and the overall chaos, but videos like this make it terrifyingly clear things have been funky for ages lmao. I don't think I've ever even seen a mod in-game? But I am eternally glad I don't play much anymore and have largely stopped involving myself with the community, ugh. When I visited HQ (their previous one, that is, and by the gods why am I tempted to try and get another visit lmao) I vividly recall getting shifty vibes from Stacy, too, so guess my gut was right about that :')) She and some other person was standing by some screen showcasing revenue and sales or whatnot and discussing a slight dip in Lifetime sales, I think, and the tone of it just made me uncomfortable. The direction this game is taking has given me a bad taste for some time, but some part of me still hope they can get it back on track, as my wee little nostalgic heart does love it all.
This is fascinating and horrific in equal measure. Excellent documentary though - and I love the animations and story framing from you and Danielle! While watching, I've just realised something. One of the faces for the new player character looks strikingly like that of Stacy Place. You show her face intermittently throughout this series, and that face in the options keeps coming to mind every time. It's the remarkably low cheek bones. I noted early on that, far from being diverse, the face options all looked uniformly scandinavian (no Asian, no Spanish) apart from two African types. I wonder if all the faces are actually based on SSO staff?
Man... Moderators. I've had to send in some horrendous reports and even 15 minute long videos of global chat having explicit and vulgar conversations. I used to send in these reports quite often with the mention of "I notice that there are never any Moderators on and yet there are always vulgar issues on this server. If you guys are in need for Moderators I am available to help FREELY whenever needed, I am an adult, take a look at my 0 ban record and how long I've been playing(2013)" I always got that copy paste of "we will look into it, If someone is bothering you put them on your ignore list hehe :)" and of course nothing would be done about these players, I would see the same people do the same thing over and over. I eventually gave up, its sad when I look in global chat these days and just have to shrug when I see vulgar conversations and even racial slurs. Good god, its sad to see what's happened to this game.
that's just boggling. This game used to be fun to play but lately... it's almost been like a ghost town where no one really interacts or anything :( I hope this is addressed soon.
Ah,yes..I've been watching this catastrophe just bubble over the past year or so. As someone who has rarely experienced any bans or chat bans. But thank you Rattle and Daniella Moonstar! You've exposed to me these issues and i remember this one time: (Long comment incoming) Once i was hangning out in the Mall,and then opened chat to see 2 people flirting and saying rather disgusting stuff,a thing i vividly remember them saying this: "I need to pisss" And "Send me pics baby" And my god did that stick with me like that honey,and that.THAT experience happened in 2014..WHEN I WAS A KID I WITNESSED THAT,and the moderator in my European server,just shared a few warnings to the wrong damn people,as well as me..Yep, this is what can happen.
Had almost exactly the same manager issues at my last job. I really wish a better way of dealing with petty managers going mad with what little power they have than leaving and giving a bad employee review (the manager was internally investigated but nothing was done). This kind of thing seems rampant in almost any industry sadly.
@ferret Yeah we got the relevant union in to try and help but all they could do was make our branch do that investigation. Me and half the team just quit in the end. I hope we all find jobs where we are treated like actual human beings one day.
Let me just say.... lots of sad and downright troubling content - but you manage to get chuckles out of me when presenting it. So thanks ;) As for Modertor presence, I don't see any. They wouldn't need poorly implemented chatfilter bots if they had humans monitoring the chat. Probably cheaper too.
im so glad the news article was mentioned, I remember people mentioning it on firestar (nz/aus) and the chaos that brought, my mum threatened to take me off sso at the time out of fear (I was 14-16 at the time)
Okay so this is a bit unrelated, but it’s sad to see how much bullying happens in game, even from regular players. I’ve been told to kill myself multiple times, and had people pick fights with me for no absolute reason, to the point where I had to quit sso for a while because it took a large toll on my mental health. When I reported it to sso’s support system, absolutely nothing happened. You’d think that a game that preaches kindness and equality, there’s an overwhelming amount of bullying and nastiness. Edit: also, on my server, there’s currently a child predator who me and my friends managed to expose after a girl fell into their trap, however when we sent sso multiple emails about them, they didn’t get banned, and nothing happened. All we could do was warn other players in global, but that’s nowhere near enough.
lol on a polish server there was a moderator who was annoucing an event for a popular person and everyone came to it bc they thought that they will meet the moderator themselves
The chat filter could be so easy to fix. Just have a program that forbids key words and if the chat suspects something unsavory is being written, have a message pop up to remind players to not ask or give out real world information. Any other issues can be reported. SSO always keeps choosing the most around the bush method to fixing stuff.
This was a thing, look up people ranting about the chat filter 5 years ago. They made it from being to restrictive to having no restricttiveness at all.
Come on Stacy Wth that kid that got kidnapped knew in the trail it was correct abt the kidnapper using starstable as a tool to meet young girls friend them and meet them irl to kidnap make your game safe!
I was so surprised that someone is finally talking about the moderator drama on the hungarian servers! I was there when it was happening, and it was a complete shitshow lol. I knew both of the people who caused the drama, because i was in multiple sso and art related facebook groups they made. Despite being 20 something year old grown adults, they would constantly bully and kick out kids they didn't like, and had a whole crazy system of rules regarding their facebook groups. If you missed any of their rules, or they simply just didn't like you, they'd tell her group of friends (also grown adults lol) to bully and harass you. They also did this in the game as far as i'm aware. In their art facebook group, they'd constantly give harsh, unwanted criticism to 10-13 year old kids who were just starting to learn how to draw, and their friends would often join in on the bullying too. I'm honestly surprised by the level of immaturity these people had.
couple weeks ago i asked sso (more than once) how a player can say that an other player is a f*cking c*ncer *** but when you report them nothing happens and the player will lauch at you when you asked them to stop......
Hi I actually don’t have a mic so unfortunately I only have my phone to do voiceovers in voice memos sadly cause I can’t afford to get an actual mic right now😅I’ve tried lower the volume file itself and then even the actual whole volume track so at this point I don’t even know anymore cause it’s either I just need an actual mic or I’m doing something wrong cause I’ve been fighting with my audio for a bit. I thought it was at first making sure it’s not too loud file wise, I then thought maybe it’s the track gauge barely touching the red so I tried lowering the track levels and not have it in the red so I’m just at a I’m not sure what to do at this point when it comes to Sony Vegas pro 18 since I’ve worked with this editor for a couple of years so idk if it’s just cause I can’t afford mic shit or I’m stupid at audio balancing no matter what I try. So idk🤷🏽♀️I’m sorry if it ruined everything again cause after redoing part 2 along with other videos that’s what I’ve mainly been working on but I guess it’s still not enough cause I’m still doing something wrong even for a long awaited final part of a series cause at this point idek, but yeah I tried my best to fix the audio but if it’s just cause of having only a my phone to do it or if I’m still not doing something right editor wise then idk anymore. I’m sorry but I’ll just try to figure what else causes it cause I’m at a standstill where idk what’s causing it after trying to fix it a bunch😕
You really didn’t ruin it. I mean that. I needed someone to make a video like this, and I can’t tell you how much I sincerely appreciate all the difficult hard work you guys put into this video. If you maybe start a Patreon or something I’d love help you raise some funds to get you a good mic tbh. 😅 Bc I love to support fellow creators on any platform. ❤
Funny to see the hungarian server and its terrible shape in all of these videos. Though when moderators were a thing and these things happened, i was still pretty young and didn't really notice/care. Though I do remember that once i got a warning for no reason at all, I was just chilling on Steve. The chat system is indeed terrible, you can't even write numbers anymore. Sadly people will always find a way to get through actual bad words, which children shouldn't be exposed to. They should totally focus on reviving the moderator program and try to find people who are actually suitable for the job.
Hey Rattle, I am making a rant about the sso halloween event, are you fine with me referring to and showing your channel in the vid? At some point I talk shortly about sso's dark side, nothing in detail.
@@YTRattle that was some crazy s### yall dug up I had litteral chills..... with the kidnapping. I know it happens on any online game but jesh. I had NO idea that ever happened. 😬
I myself had a problem with Stacy because I had a issue and contacted sso who did I get? Stacy. I got shrugged off and tried another time to get hopefully get someone else on the line. Nope Stacy. So I turned thankfully to a kind mod that helped me and was able to get the bully away from me mention this took 3 months because Stacy just didn’t respond after a week she gave a short answer that was barely a answer or a helpful option annoying af.
Oh my god. Binge watched this, I had no Idea what horrors have been, and still are happening. Star stable handled this situation so poorly, and Im quite frankly disappointed. I am so so so mad.
This is just terrible. How can we feel safe when there are things like this happening in the game and even outside on facebook and other places? SSO team needs to wake up and change ASAP or there wont be any sso anymore. There's so many horse games that are coming out this or next year and players will migrate to them. They need to fire those who are not doing their job (mainly Stacy - like every job would have fired you when your job would be done only when you are on a vacation) and start to care about players (they are the ones who play the game after all and experience everything first hand).
shit is really getting real... i started to hate this game because of what happened to a polish youtuber, Attaccama, whose BOTH accounts were banned pernamently...for acually no reason. She was probably hacked on her bank account and someone redo her payment (back in 9 months tho, so no one knows how this happened, because you can't redo payment that is mkre than 6 moths back, it was probably sso's or either phone's operator mistake mistake xD) in Starstable wich was payed with phone, Starstable not only banned her (and never explained why really), they also removed that payment system from the site!! (because she is basically the biggest polish sso youtuber). She was playing since, i don't know, 2013? 2014? And the second account since 2016/2017 and for what? Well, for nothing. She never got them back. Polish sso fandom went nuts, and some servers in Poland were literally empty and SC/SR purchasement rate was lower than anytime ever. So yes, the games moderators/ambassadors/admin are CRAZY AND I HATE THEM (not all of course).
In my opinion, I think sso and another poorly managed horse game will drop in players once some of these newer games come out. Games are supposed to be fun, not make not only the staff but also player base feel burnt out.
Hold on… So a child was actually kidnapped and there has been documented child grooming going on, yet a very high profile SSO UA-camr arrogantly felt it was necessary to tell me to “rethink my comment” when I called out how SSO fosters child grooming behavior through the Pride event (you know… that real life event for consenting ADULTS that’s literally centered around SEXuality… not for children for obvious reasons). K cool. Got it 👏🏼👍🏼🙄 the whole purpose of Pride has been made a mockery of by the sick people who hijacked the movement to get to KIDS. SSO plays a role in that mockery. But that fun little fact that celebrating SEX for a month in a KIDS GAME would obviously invite in creeps to talk to MINORSSSSSSS about SEXUAL PREFERENCES just flew right over everyone’s head. But I’m the ignorant bad guy 🤪
Way to miss the point 👏🏼 that also doesn’t need to be a focus in a KID’S game. The actual sexuality doesn’t matter, the focus of any sexuality SHOULD NOT BE A FOCUS.
@@CrayolaCoffeeBean There's multiple quests in the game where heterosexual characters mention their (romantic) partners, there's quests where you need to help characters reconcile their (romantic) relationship, literally, in one of the first quests in the game, Loretta mentions wanting to date Justin, and for us to stay away from him. Is that a problem for you, too? And regardless, I personally don't remember the rainbow event explicitly talking about any sexuality. If anything, those quests that I mentioned focus on sexuality way more than the rainbow event.
Yeah and I remember those quests being creepy. It doesn’t fit a magical horse riding game story line. Especially with Loretta. The problem is not with someone’s orientation. The problem is this game’s target demographic is children and any sexuality based content (again, ANY orientation) should not be in a kid’s game. They have no business incorporating sexuality (and to your rebuttal, romance) in their HORSE game. The Pride event featuring mane/tail ribbons based on sexuality flags for kids to announce a sexuality is ridiculous. Minors do not need a game encouraging them to think about their sexuality. Again, regardless of what their orientation is when they come of age doesn’t matter. But minors barely even understand what it actually means and a horse game is not the place to learn. Their parents/legal guardians are the appropriate resource. Think about how putting those little sexuality flags invites creepy adults to ask minors about their sexuality. Straight/gay/bi/etc. it invites insidious people into their lives and sets them up with a mindset that announcing sexuality is normal for A MINOR. I cannot stress enough how dangerous that is for a child. I seriously encourage you to put aside the fear of being called a bigot and think about the real life severity of it and the increasing mainstream push for “adults liking kids” behavior to be acceptable. There’s plenty of videos exposing this and SSO should not be putting their young players at risk by encouraging them to express their sexuality IN A KIDS GAME.
@@CrayolaCoffeeBean Wouldn't those quests be a more pressing issue then? since there's multiple of them, they're literally part of the main quests, and they've been on the game for years? And, as I said, unlike the rainbow event, those quests actually talk about sexuality. The rainbow event does not mention sexuality at all.
I have no hope for SSO anymore. I gave up caring. No good updates, storyline is completely fucked, and just an endless stream of overpriced horses that high level players have nothing to do with other than stand at Steve’s Farm. Stacy is a whole other beast- I believe ever since she was invited to be an official part of the company the game immediately went downhill. Now she rarely uploads- wtf is she doing in Sweden anymore? I don’t see a future for SSO and I refuse to spend any more money on a dying game. It was a good run, but it’s over now.
Hey Rattle! Just wanted to say the video was at 999 likes when. i got here and now its at 1k so remember me as the person who got one of your videos to 1k before anybody else yes yes dont thank me enough hehehehehhehe
i feel like moderation is something that should be done by adults that are hired by the company, it’s incredibly irresponsible to put 14-16 year olds on duty to moderate online chats 24/7. these are children.
Not only that, but when someone is PAID for it, there’s a certain guarantee that the quality will be high. Because it’s their job to keep the chat safe. But that costs money... I guess SSO doesn’t want to bear those costs.
From the very first day the game launched, I knew updates every week was a stupid idea. I still support the idea to change to monthly updates.
Im sorry but what does this have to do with the video?
@@iliveinyourcloset6287 They talk about that in a section of the video, towards the end.
@@iliveinyourcloset6287 19:38
19:49
@@catdotcom oops may not have caught that part my bad
Or atleast bi-weekly at this point. We all know they will never change to a once-per-month system.
It's scary that all of this is happening. Thank y'all for making this series. Honestly, I've been losing interest in SSO since everything that's been going on, but this is just terrifying.
It's a mixed bag right now, I think they're doing better in some respects, but in others yeah, no it still needs a lot of work.
@@YTRattle Oh it definitely is. I hope they can improve it further, even with little adjustments or getting management to improve.
The amount of times I told kids in the game that online-dating can be so very dangerous and is also against SSO's rules and then being laughed at by them, even harassed is ridiculous.
I barely see any change, when I report them. One time a whole club harassed me for 3 days straight, because I told someone that online-dating is not recommended. They would even go that far to try to act out sexual stuff on my character, like mounting my horse, "kissing" my character, standing in my characters chest on purpose while saying "nice boobs". I reported them 2 times in a row, with screenshots and all. I didn't see anything happening to them. They kept playing happily, they kept chatting happily.
When did it stop? When they also accused me of cheating in championships and got a whole bunch of more people to harass me because of that assumption. It STOPPED when I TOOK ACTION and PROVED them in a UA-cam video that I don't cheat. This shouldn't be necessary.
One club member went back and forth to harass me again once in a while, calling me names and using foul language in the chat, all while claiming to be an adult and having a kid.
I'm a grown woman. But this kind of shook me, especially because I do have some mental health issues. I don't want to imagine what would have happened, if they did all that stuff to a literal child.
Holy shit. As a Dutch person, i actually remember this news article very well. My parents at the time knew that i was a bit popular in the game (seeing i was online all day, every day and also VERY active on Instagram and loved following drama and gossiping), and they started growing very scared about the game, especially after hearing me complain about so many things. The Dutch servers have, and always have been extremely unhinged and terrible. I've been playing since early 2012, and always heavily involved in the community, and i have SO many stories both bad, terrible, and good about our Dutch community. The news article doesn't even scratch the surface. Honestly if you need anyone to share more stories, especially about Dutch servers, i wouldn't mind contributing in the slightest.
Wow please! I’m also a Dutch player since 2012 and I’d love to hear the stories
Please do! Indulge us in the comments too!
I can definitely agree with this. The Dutch servers are absolutely terrible!
I want to hear the stories
I'm so happy you guys are bringing this to light and I hope it gets a lot of attention. The more we increase the pressure that things need to change, the more the devs will be forced to listen or lose income.
EDIT: I'm dutch! I remember that whole news article! It shocked me to the core! And somehow they still don't have good, screened moderators!
I'm surprised more people didn't talk about this! Thanks for checking out the video, I do hope they will adress the chat issue.
Why are this people still in charge of this game??!! This is abusive on almost ever level and needs to stop. Wish someone else would start making a horse game similar to SSO so I could play a horse game without giving my money to Tyrants. Thanks for the video and standing up and telling people what's actually happening. Also a world load of support for those who spoke up, this isn't right and your voice matters. Don't bow to fear, there will always be those who listen and we love you for trying and what u went through.
I also wish someone would make a horse game somewhat similar to Star Stable that listened to the community better and overall kept up with making the game fun and Engaging for everyone
@@randomrandomson4855 That's what we are hoping for with Astride! :)
@@saradorscht154 astride is gonna be nothing like sso tho??
I am Dutch player and I still knew what kind of people were there back than and how much chaos was there when the story came out about the kidnapper. There were people daily asking for password and ages and places where you lived :(. Now it’s a bit better.
The new chat system is a mixed bag, people can still get through, hopefully it's a big enough deterrent. ♥
Thanks for having me💗 glad I could be a part of it☺️
Thanks for wanting to be a part of it! ♥ ^^
Damn. Great video.
You'd think that a game with such a wholesome and magical concept in mind would carry the same mentality to the company's very core. Well, that's not the case here.
It's crazy that all of this bitch-ass-fuckery went down in the past few years, and most of us have NO IDEA that these ever happened.
It truly is tragic, and it's sickening.
Thank you, for giving a place for these people to be heard and to share their stories.
Looking forward to seeing more content from you guys.
Thank you Ink! ♥ I hope it gets better soon! The game has a lot of potential, but it needs to address those issues for it to grow into something truly wonderful.
And THIS is exactly what I meant by that "moderators SHOULD BE grown up enough (not just physically BUT mentally too...) and DEFINITELY cannot be biased towards different people" on your recent community post. This story what you told us is the WORST scenario that could happen in a moderation system... Although I did forget the time when we had actual player moderators on the chat but after this I do not wonder why. This is madness and shows how TOXIC the SSO community is! I can't believe SSO took this long to even do something about it.
I really hope for the game's sake that they will perform better because this cannot go on much further.
Never would've guessed that the hungarian sso community has such history :D I've stopped playing sso for quite a while now but I still remember when we had modetators on the hungarian servers
Hungary servers, I've found, are pretty interesting XD
@@YTRattle usually i'm always happy to hear my country mentioned in media, but this is just giving me second hand embarrasment. I grew up with this community unassumingly and hearing all this drama really makes me think, "hungarian sso community, what are you doing?"
Btw I rly love what you're doing. You're videos are well made and informed. Actually your channel is the last connection I have to sso and i'm really loving it :D I usually don't comment but I felt like I need to express my love this time cus I feel like you're heavily underrated. Pretty textbook comment, but keep up the good work! :)
This video made me really concerned, thank you for bringing these voices up and also thank you for the people who decided to speak up, this is super important. It is extremely upsetting that not only their (minor, which the mods should never even be) moderators are suffering from the poor management, but also that it is reflecting on the kids on the servers. The game is made for kids and it is supposed to be a safe space, but SSO is not even doing their one job, to make the game kid-friendly. Also the two-facedness (oh don't help the players if cogs the logs - oh please help the players anyway) didn't surprise me, but seeing it in black and white is even worse. Actually, the whole thing doesn't even really surprise me, but damn it is upsetting and even if they became better after this unfortunately all of my trust is lost and I don't think any parents (or their children) should trust the company either. The company is just horribly managed and I feel bad for employees who really do their best, give ideas and are good at their job but never get enough credit.
Ahh and in addition, SSE stated when the swedish sexual crimes came out that they have tightened security, "you can't share email addresses, social media, phone numbers or any type of personal information" - this should have been the high time for them to get moderators and actually increase their security in a meaningful way, but of course not. It is good that they got someone to handle the COPPA stuff, but damn that would have been the best time ever to hire actual qualified moderators and put it into privacy policy.
Isn't it interesting how everything wrong with SSO these days started to really happen when Stacy moved to Sweden to officially work at the actual SSO Company? it went bad in 2015 ish... that is when I believe she moved there. If one wants to blame ANYONE on the state of this game, we can all thank, blame, and be entirely unhappy with Stacy. Everything that's gone so, so wrong with the game is more than likely her doing. She lost touch with reality when she stopped being a player herself and became co-head of the company. (I guess that's kind of what she is now).
PART ONE: ua-cam.com/video/T94yfVyyMPo/v-deo.html
PART TWO: ua-cam.com/video/soOdFAxKMoE/v-deo.html
Please keep in mind: we are sharing stories that people told us, if you feel like you have a different side you'd like to share, by all means send it along! I'm always willing to listen! And also, thank you to Daniella for being a part of this! This was a blast to make (we had some ups and downs XD) but she's a fun and creative person! Please remember to check out her channel!
ua-cam.com/channels/TWbzlU-i6izaEY_hnbUaCQ.html
It's sad to say, but somehow, I strongly suspected that there was a dark underbelly to the game given how they try to be so shiny on the surface yet clearly seem to disdain the playerbase. I get the feeling this won't be the last video as more comes to light in the wake of how exposing this is.
THANK YOU, sorry- but tysm... I legit have emailed SSO since their year 1-2 release. They denied me, solely because i wasn't from Finland.
I was utterly willing and still am, to moderate their game but was still denied despite being 22 now. That is saying A LOT.
i miss the old times, the whole "we give a story monthly" so on, and so forth. I even offered to make textures YEARS ago, was denied ofc. Now it's honestly... gone down hill... I legit miss the old times.....
this series was so informative and eye opening. thank y’all so much for your hard work to create this! it’s been incredible❤️ because of y’all, i’ve started sharing my honest thoughts on my own channel and shedding light on changes sso needs to make. Because of y’all, i’ve gotten stronger and more confident in my constructive criticism for this game because i want to see it do better. Thank you for being inspiration and a positive, authentic light in this community! Y’all are amazing❤
14:10, i remember this, it was a girl from my city. i'm pretty sure she went to the same emelentary school as i did. Creepy!
Yeesh! That's a little frightening!
Once again love your takes and I don't see a future for SSO unless they get some serious competition soon so they can get their shit together when people leave in droves. [prev called Jade Harley, I keep commenting lol]
They should honestly fire most managers and team leaders and bring the people who actoually care about the game up. They need structure, creativity, clear communication and just an ounce of motivation back, and ANY back and fourth with the higher ups. It saddens me that so many from the company get shut down over and over again while some managers sit on their ass and watch the game rot behind them. IF serious change is made, effort is put into content, things stop getting rushed, we get moderator teams back and working, support becomes more HUMAN and it starts feeling a little like the old enthusiastic and mysterious starstable I know and miss, I might support them again but they prove over and over and over that nothing matters but stockholders, money and keeping up appearances.
As you said the company only care about yes-people. Not only within the company but also in social media and within the game. I hate it. I hate the people that defend the game through it's worst periods and I hate the people who make the calls (or seemingly don't). I hate that only one person worked on quests while it was basically all the community asked about and I hate that they rush everything they do to keep a schedule literally no other game does (well) for good reason. I hate that they increased prices, that they've simplified or removed content again and again so it doesn't even have replayability and that they don't take criticism, constructive feedback, questions or anything that isn't violently positive.
It's an overpriced, boring collection game (featuring unfinished and sometimes roughly made collectables) parading around in the corpse of a magical adventure and we're supposed to be happy with it.
I have been patient and mildly concerned since major issues started coming to the surface 2018 or even earlier but I simply don't have the energy to deal with it anymore. All this game is for me anymore is something to check the site for on wednesdays when I have the time to or train another horse while I watch a movie, running races I could do with my arms tied behind my back and blindfolded cause some haven't been changed since 2012 and they rarely release new ones. I might come on 4 times a month if it's a good month.
Anyone remember the time when we actually got excited for teasers for new horses? Or unlocking Goldenhills for the first time after months of grinding reputation, Seeing the skeleton in Dino Valley for the first time or when the championships were first introduced? I miss that feeling above all else, sure the game looks better now but that's all it has. It has become shallow and tiresome. I'm officially tired of SSO
I am Hungarian and played at the time when moderators were a thing.
I got banned from the chat for standing up for myself when someone bullied me for being a starter.
I got warned by the moderator and while i stopped already, people were still picking on me.
It's a shame how SSO sinks deeper and deeper...
I've even tried changing my email address. They've asked me to provide some information that would prove that i am the owner of the account and so i did.
They've asked me to provide a picture of my purchase on 09/16th of 5000 sc.
I did send them an image, displaying the exact date, time, place, price.
They then told me that it was incorrect and proceeded to ask me for the account birthdate.
Remind you i was a small kid at the time, probaly didn't put in my actual birthdate.
I've tried many variations, but none worked. They've asked me what the name of my starter horse was, which i answered correctly.
I couldn't send them an order number etc, since the "parent" email in use is a very old lost email, the password cannot be changed due to the security email being a very old mailbox email.
So there was no way out, leaving me completely stuck.
I've got a lot of other stories, some that could be in a video.
If you're ever interested, contact me :)
YukoSakura#6666
Hey hey, it's so nice to see you guys again.
After watching this, the Star Stable Company seems to be a hot mess. Like another commenter said: I wish there was a game like SSO. I wish there was a game like SSO too but better, that treated employees and it’s community better and also listened better meanwhile give better/more in game content
Right now I’m settling for Roblox and other single player horse games. I do wish there was a game like sso.. just better.
You guys should totally do a Star Stable iceberg!
The whole time while listening to the video I thought someone was sweeping in front of my room door, turns out it was just the "bass" or whatever from the music 😂🎶
LOLLOL Now THAT is some fourth wall shit right there!
@@YTRattle 😂
I still associate tye ambassadors woth toxic positivity. Im a realky old player, I started playing before dino valley was released. I remember the ambassadors being chosen and the negative impact they have had on the community the scars of which we are still seeing. I also remember the moderators start out. They were hypersensitive about everything and I had no idea they were sometimes 14. I was 14 myself at the time. I stayed away from chat during that period of time, I didn’t say anything in public chats they would see, because I just knew giving 14 year olds that much power was not going to end well. It didn’t, clearly, I’m glad I stayed out of it because I saw a bunch of people abusing their power with other players it was bad
So yesterday a Game Master was on my server (Game Master Wilma, head of the Game Masters she claimed) Everyone was going crazy and I was trying to ask a question (I asked around 50 times with at least 2-5 minutes between asking) and she kept ignoring my question but went on and answered the questions after mine I asked: “Hi Game Master Wilma, why did the events stop giving player xp and will they be giving player xp in the future? I’m level 21 over halfway to level 22 and they are what got me to level 21 last year. I was hoping they would come back. I know your getting lots of questions but your answering all of the but mine. ❤️” and when she FINALLY answered she goes “I cannot say anything about upcoming or past events” I was kinda mad since she LITTERALLY ignored me when she could of said that in the first 10 times of me asking kindly. Thank you for reading my rant. ❤️
Maybe events isn't her table. In every work space you have different workers for different tasks.
Personally I think it's a great call not to give out player XP in events as you could never reach the same level as an old player if you're new, and that doesn't keep new players motivated.
I've seen the chat when a game master is on. She can't reply to everyone at once, and maybe she'd prioritize replying to questions she actually knows the answer to.
Honestly the way SSO treats everyone is disgusting.
Its not okay for them to be doing that. Its seriously not okay.
Holy moly, I'm flabbergasted again! How sso allowed those hungarian moderators to bully, stacy isn't right for the job when you hear all this. Then also favouriteism, the toxic work environment, pff never imagined all of this behind the company, and I even wanted to do an education so I could work for them at some point. Am I glad that didn't happen. Also how they treated that woman who applied, letting her do work and then say no in the end, making her wait for months. She must have really wanted the job, I personally wouldn't wait that long unless I really wanted the job. Again sso using young people for free, imo 14-16 year olds are in general not adult enough to be moderators. And that kidnapping! How they treated that so 'lightly'. Damn the company really got messed up, the 2011-2013 were it's golden years. I'm surprised people still want to work for them, especially the creators with all the pressure going on. If sso ends because no one wants to work for them anymore also because of bad reputation then I wouldn't be surprised. Well let's see how it's going to go now and if they really will imrpove.
I actually played the game whilst I watched your video. Out of curiosity I opened up the global chat…it was mild but the comments were still disappointing to see. But I have witnessed multiply conversations and comments I’d rather never see again.
I think the only time I found something bemusing was one someone threatened to punch me. Just because I told them they shouldn’t be saying the ‘c’ word (the worst one) in chat were children could see it.
I have only survived SSO so far due to my antisocial methods of playing 😅 and rarely looking or taking part in chat conversations.
I am always happy to help someone if they ask me, but I just don’t have the patience to deal with the immature and honestly pathetic attitude people act in this game.
Keep up the good work Rattle and Daniella 🐴❤️
I remember the incident regarding the girl that was kidnapped in rotterdam. I, myself, am dutch. And i remember reading the article online. At the time, i just started playing starstable and really enjoying it. When i found out about it, i was really shaken up. I cant remember properly, but i believe i unfriended everyone on my friends list because i was so scared of chatting with a potential old man.
I don’t think this game is worth caring about anymore. They push out way too many horses and when we say that this is too much they act as if we are threatening their livelihood. The storyline is completely screwed. Characters contradict each other and nothing makes sense anymore. Updates come out weekly but there’s rarely ever any substance. Price of star coins and StarWriter has gone up even though it is not deserved. My favorite horses are being permanently removed from the game because of some coding thing but also because they just don’t match the art style anymore. For me, the situation is completely hopeless. No one is having fun here , not the ambassadors, not the moderators and definitely not the employees.
I think the worst part of it is that Horses are basically their livelihood, they have no merch of any kind other than their books which aren't appealing anymore due to the fact the story had completely changed. The only thing they have on their "Online Market" are giftcards For Star coins.
The only thing that really drives people to buy Star Coins are the horses, other than that there's not much else to spend with them if you're not interested in any of the tack or clothing. I'm not defending them in the slightest, if anything it should be Worrying that they only have horses going for them right now. SSO has been going on since 2011, yet there isn't even a cheaply made hoodie with star stable's logo on it despite gotten a revenue of $44 Million at some point. They are fully capable of making merch, we saw that multiple times through giveaways or contest rewards that show that they have really nice ideas but just simply aren't willing to incorporate any of them into earning more money which they obviously are prioritizing more than improving gaming experience.
I love the format of these videos I think there great super friendly and chatty but packed with great information that all sso players should know about thank you you for touching on all of the issues with moderators and other areas
I hate to say this.... this was so disgusting to see that the moderators just kept on going being awful to kids and the feeling that the third mod who did their job! had to ''hide'' to stay safe from the clown rampage is just ugh..... makes me sick. If Stacy had been taking things seriously right away it would not have gone so far. Thank you both for making these videos! They are so well made and very informative! ♥
It's sad that many games have the issues of the mob's or dev's etc. who didn't listen to the player.
Because These games have a lot of potential and could become really great games, but Thanks to these people and these events, these games will never have the potential that they deserve.
Also sorry for my bad english but its not my first language.
Good frickin *lord* it's bad enough that they hired middle schoolers for what's usually a *legitimate job* (twice) but literally there is no 16 year old in the world who can safely keep watch for predators. I'd go so far as to say that there is NEVER a justification for hiring anyone younger than *minimum* 21-25 years old with the intent of having them monitor a child-majority community. It's exhausting, it's work, it requires a level of social experience and emotional maturity that is *impossible* to acquire as a child yourself because that's how life and brain development works, and it's not fair to ask a child to perform the same level of labor as a full time paid adult without compensation. Why the actual frick don't any of the middle aged adults who work for this gd game company realize this kind of Basic Knowledge until it's too late. "We are extremely busy [making money off of] children, we don't have time...for children"!??!
thank you two so much for bringing light to this situation! all of the happenings in this video are awful, and the fact that sso is still not doing anything useful about it is even worse :(
if sso could see this channel, even just this video, and took these points and acted on them, the game would improve tremendously.
My personal conspiracy theory is, and always will be, that SSO's management is just three raccoons in a trenchcoat and this is why everything is such a damn mess.
I'm not sure if parts of SSO being bought over the last years has anything to do with the increased weight on monetization, overall changes, and odd focus or not (it's been a while since I looked, but hasn't like 40% of the company been bought by like Nordic Films or whatnot?) and the overall chaos, but videos like this make it terrifyingly clear things have been funky for ages lmao. I don't think I've ever even seen a mod in-game? But I am eternally glad I don't play much anymore and have largely stopped involving myself with the community, ugh.
When I visited HQ (their previous one, that is, and by the gods why am I tempted to try and get another visit lmao) I vividly recall getting shifty vibes from Stacy, too, so guess my gut was right about that :')) She and some other person was standing by some screen showcasing revenue and sales or whatnot and discussing a slight dip in Lifetime sales, I think, and the tone of it just made me uncomfortable. The direction this game is taking has given me a bad taste for some time, but some part of me still hope they can get it back on track, as my wee little nostalgic heart does love it all.
This is fascinating and horrific in equal measure. Excellent documentary though - and I love the animations and story framing from you and Danielle!
While watching, I've just realised something. One of the faces for the new player character looks strikingly like that of Stacy Place. You show her face intermittently throughout this series, and that face in the options keeps coming to mind every time. It's the remarkably low cheek bones. I noted early on that, far from being diverse, the face options all looked uniformly scandinavian (no Asian, no Spanish) apart from two African types. I wonder if all the faces are actually based on SSO staff?
Man... Moderators. I've had to send in some horrendous reports and even 15 minute long videos of global chat having explicit and vulgar conversations. I used to send in these reports quite often with the mention of "I notice that there are never any Moderators on and yet there are always vulgar issues on this server. If you guys are in need for Moderators I am available to help FREELY whenever needed, I am an adult, take a look at my 0 ban record and how long I've been playing(2013)"
I always got that copy paste of "we will look into it, If someone is bothering you put them on your ignore list hehe :)" and of course nothing would be done about these players, I would see the same people do the same thing over and over.
I eventually gave up, its sad when I look in global chat these days and just have to shrug when I see vulgar conversations and even racial slurs.
Good god, its sad to see what's happened to this game.
Wait, I had no idea mods were teens. I thought they were regular adult employees!
Nope! Back in the day many of them were teens XD
that's just boggling. This game used to be fun to play but lately... it's almost been like a ghost town where no one really interacts or anything :( I hope this is addressed soon.
6:39 I am hungarian and I didn't know about this...this is just sad://
Ah,yes..I've been watching this catastrophe just bubble over the past year or so. As someone who has rarely experienced any bans or chat bans. But thank you Rattle and Daniella Moonstar!
You've exposed to me these issues and i remember this one time:
(Long comment incoming)
Once i was hangning out in the Mall,and then opened chat to see 2 people flirting and saying rather disgusting stuff,a thing i vividly remember them saying this:
"I need to pisss"
And
"Send me pics baby"
And my god did that stick with me like that honey,and that.THAT experience happened in 2014..WHEN I WAS A KID I
WITNESSED THAT,and the moderator in my European server,just shared a few warnings to the wrong damn people,as well as me..Yep, this is what can happen.
Had almost exactly the same manager issues at my last job. I really wish a better way of dealing with petty managers going mad with what little power they have than leaving and giving a bad employee review (the manager was internally investigated but nothing was done). This kind of thing seems rampant in almost any industry sadly.
@ferret Yeah we got the relevant union in to try and help but all they could do was make our branch do that investigation. Me and half the team just quit in the end. I hope we all find jobs where we are treated like actual human beings one day.
Let me just say.... lots of sad and downright troubling content - but you manage to get chuckles out of me when presenting it. So thanks ;) As for Modertor presence, I don't see any. They wouldn't need poorly implemented chatfilter bots if they had humans monitoring the chat. Probably cheaper too.
im so glad the news article was mentioned, I remember people mentioning it on firestar (nz/aus) and the chaos that brought, my mum threatened to take me off sso at the time out of fear (I was 14-16 at the time)
Okay so this is a bit unrelated, but
it’s sad to see how much bullying happens in game, even from regular players. I’ve been told to kill myself multiple times, and had people pick fights with me for no absolute reason, to the point where I had to quit sso for a while because it took a large toll on my mental health. When I reported it to sso’s support system, absolutely nothing happened. You’d think that a game that preaches kindness and equality, there’s an overwhelming amount of bullying and nastiness.
Edit: also, on my server, there’s currently a child predator who me and my friends managed to expose after a girl fell into their trap, however when we sent sso multiple emails about them, they didn’t get banned, and nothing happened. All we could do was warn other players in global, but that’s nowhere near enough.
2:07 no way they put a Spider Man quote in the 'manual' LMAOO
I'm so glad that the only moderator I meat "Pani Ola" was wery nice and helpfull even when she left that program
lol on a polish server there was a moderator who was annoucing an event for a popular person and everyone came to it bc they thought that they will meet the moderator themselves
now I really don't wonna buy starcoins since I'm feeding into all that.
3rd
I’m super excited to watch!
The chat filter could be so easy to fix. Just have a program that forbids key words and if the chat suspects something unsavory is being written, have a message pop up to remind players to not ask or give out real world information. Any other issues can be reported. SSO always keeps choosing the most around the bush method to fixing stuff.
This was a thing, look up people ranting about the chat filter 5 years ago. They made it from being to restrictive to having no restricttiveness at all.
LONG AWAITED, yasss
THE MODS WERE FUCKING KIDS???? well that sounds about swedi- i mean right.
LOL
Come on Stacy Wth that kid that got kidnapped knew in the trail it was correct abt the kidnapper using starstable as a tool to meet young girls friend them and meet them irl to kidnap make your game safe!
I was so surprised that someone is finally talking about the moderator drama on the hungarian servers! I was there when it was happening, and it was a complete shitshow lol. I knew both of the people who caused the drama, because i was in multiple sso and art related facebook groups they made. Despite being 20 something year old grown adults, they would constantly bully and kick out kids they didn't like, and had a whole crazy system of rules regarding their facebook groups. If you missed any of their rules, or they simply just didn't like you, they'd tell her group of friends (also grown adults lol) to bully and harass you. They also did this in the game as far as i'm aware. In their art facebook group, they'd constantly give harsh, unwanted criticism to 10-13 year old kids who were just starting to learn how to draw, and their friends would often join in on the bullying too. I'm honestly surprised by the level of immaturity these people had.
couple weeks ago i asked sso (more than once) how a player can say that an other player is a f*cking c*ncer *** but when you report them nothing happens and the player will lauch at you when you asked them to stop......
I just stumbled across your video, i don't even play the game you mostly cover, but i just want to say i love your voice!
Keep doing an amazing job
Thank you Feetsies! :D ♥♥
I sometimes question who runs this company
Omg this made me wonder what happen to game master ylva - actually what happen to game masters in general?
I know I'll cry my heart out when the game will shut down, but damn, they were asking for it
dam girl u become really good video game detective xD i just watched this like a tv detective series xD
Why is Stacy even working there when she clearly can't be arsed to do her.. you know job
The star trek reference made me laugh 😭😭
Welcome back to the red box Rattle! Was beginning to worry about ya.
Not going to buy starcoins never again.
It's fr sad how messed up sso is nowadays
12:24 what tha fck
Please even put the sound of your mics 😅 omg the new girl is really great but suuuuuper loud!
Oh damn! Sorry! ♥ We re-recorded a bunch of stuff, and I think that's where the fluctuation came from! Next time will be better!
Hi I actually don’t have a mic so unfortunately I only have my phone to do voiceovers in voice memos sadly cause I can’t afford to get an actual mic right now😅I’ve tried lower the volume file itself and then even the actual whole volume track so at this point I don’t even know anymore cause it’s either I just need an actual mic or I’m doing something wrong cause I’ve been fighting with my audio for a bit. I thought it was at first making sure it’s not too loud file wise, I then thought maybe it’s the track gauge barely touching the red so I tried lowering the track levels and not have it in the red so I’m just at a I’m not sure what to do at this point when it comes to Sony Vegas pro 18 since I’ve worked with this editor for a couple of years so idk if it’s just cause I can’t afford mic shit or I’m stupid at audio balancing no matter what I try. So idk🤷🏽♀️I’m sorry if it ruined everything again cause after redoing part 2 along with other videos that’s what I’ve mainly been working on but I guess it’s still not enough cause I’m still doing something wrong even for a long awaited final part of a series cause at this point idek, but yeah I tried my best to fix the audio but if it’s just cause of having only a my phone to do it or if I’m still not doing something right editor wise then idk anymore. I’m sorry but I’ll just try to figure what else causes it cause I’m at a standstill where idk what’s causing it after trying to fix it a bunch😕
You really didn’t ruin it. I mean that. I needed someone to make a video like this, and I can’t tell you how much I sincerely appreciate all the difficult hard work you guys put into this video. If you maybe start a Patreon or something I’d love help you raise some funds to get you a good mic tbh. 😅 Bc I love to support fellow creators on any platform. ❤
woah. i'm hungarian and the audacity these people had is insane.
and yeah our grammar is terrible, even i don't understand it sometimes, lmao
Funny to see the hungarian server and its terrible shape in all of these videos. Though when moderators were a thing and these things happened, i was still pretty young and didn't really notice/care. Though I do remember that once i got a warning for no reason at all, I was just chilling on Steve. The chat system is indeed terrible, you can't even write numbers anymore. Sadly people will always find a way to get through actual bad words, which children shouldn't be exposed to. They should totally focus on reviving the moderator program and try to find people who are actually suitable for the job.
They ruled the Hungarian server just like real life Hungary.
Hey Rattle, I am making a rant about the sso halloween event, are you fine with me referring to and showing your channel in the vid? At some point I talk shortly about sso's dark side, nothing in detail.
Hey! You are more than welcome! Please send me a link when you post the video! More people who talk about it, the better! :D ♥
@@YTRattle That's great 😄 Sure I will, going to upload today. 100% agree! 😄
@@YTRattle Hey Rattle, I just uploaded the video 😄 ua-cam.com/video/SrgBNlEQCP4/v-deo.html You are mentioned at 05:10
Idk if it's relevant but once I got a 24hr chat ban for asking my friend how the weather was.
At this point i have no idea why sso didnt get canceled yet
let's spill some TEA!!!
Edit: that tea was sour and I did not like it. 😳
Oh no! Hope you're okay XD ♥
@@YTRattle that was some crazy s### yall dug up I had litteral chills..... with the kidnapping. I know it happens on any online game but jesh. I had NO idea that ever happened. 😬
I can’t even believe there are people saying such offensive slurs like they’re Sylvie mist stream wt- , this game really needs help
I myself had a problem with Stacy because I had a issue and contacted sso who did I get? Stacy. I got shrugged off and tried another time to get hopefully get someone else on the line. Nope Stacy. So I turned thankfully to a kind mod that helped me and was able to get the bully away from me mention this took 3 months because Stacy just didn’t respond after a week she gave a short answer that was barely a answer or a helpful option annoying af.
Oh my god. Binge watched this, I had no Idea what horrors have been, and still are happening. Star stable handled this situation so poorly, and Im quite frankly disappointed. I am so so so mad.
Hey rattle! Have you seen the horse progression thing? I want your opinion on it, since they are locking things behind levels such as fast gallop!
Stacy should’ve been fired :D
I absolutely HATE the “new” SSO 😡🤬 I can’t believe them!
First
Oh boy this is gonna be chaos
I absolutely hate the new company. Period. Full stop. They don’t ever listen. And it hurts.
This is just terrible. How can we feel safe when there are things like this happening in the game and even outside on facebook and other places? SSO team needs to wake up and change ASAP or there wont be any sso anymore. There's so many horse games that are coming out this or next year and players will migrate to them. They need to fire those who are not doing their job (mainly Stacy - like every job would have fired you when your job would be done only when you are on a vacation) and start to care about players (they are the ones who play the game after all and experience everything first hand).
Great video. I hope star stable staff will see this. This also makes me not want to play the game.
shit is really getting real...
i started to hate this game because of what happened to a polish youtuber, Attaccama, whose BOTH accounts were banned pernamently...for acually no reason. She was probably hacked on her bank account and someone redo her payment (back in 9 months tho, so no one knows how this happened, because you can't redo payment that is mkre than 6 moths back, it was probably sso's or either phone's operator mistake mistake xD) in Starstable wich was payed with phone, Starstable not only banned her (and never explained why really), they also removed that payment system from the site!! (because she is basically the biggest polish sso youtuber). She was playing since, i don't know, 2013? 2014? And the second account since 2016/2017 and for what? Well, for nothing. She never got them back. Polish sso fandom went nuts, and some servers in Poland were literally empty and SC/SR purchasement rate was lower than anytime ever. So yes, the games moderators/ambassadors/admin are CRAZY AND I HATE THEM (not all of course).
Im rdy
For some reason hungarians can be found everywhere xd
In my opinion, I think sso and another poorly managed horse game will drop in players once some of these newer games come out.
Games are supposed to be fun, not make not only the staff but also player base feel burnt out.
699 likes
Sounds terrible af
Hold on… So a child was actually kidnapped and there has been documented child grooming going on, yet a very high profile SSO UA-camr arrogantly felt it was necessary to tell me to “rethink my comment” when I called out how SSO fosters child grooming behavior through the Pride event (you know… that real life event for consenting ADULTS that’s literally centered around SEXuality… not for children for obvious reasons). K cool. Got it 👏🏼👍🏼🙄 the whole purpose of Pride has been made a mockery of by the sick people who hijacked the movement to get to KIDS. SSO plays a role in that mockery. But that fun little fact that celebrating SEX for a month in a KIDS GAME would obviously invite in creeps to talk to MINORSSSSSSS about SEXUAL PREFERENCES just flew right over everyone’s head. But I’m the ignorant bad guy 🤪
Being heterosexual/straight is also a sexuality. Do you think that's inappropriate, too? Should kids not know about straight people?
Way to miss the point 👏🏼 that also doesn’t need to be a focus in a KID’S game. The actual sexuality doesn’t matter, the focus of any sexuality SHOULD NOT BE A FOCUS.
@@CrayolaCoffeeBean There's multiple quests in the game where heterosexual characters mention their (romantic) partners, there's quests where you need to help characters reconcile their (romantic) relationship, literally, in one of the first quests in the game, Loretta mentions wanting to date Justin, and for us to stay away from him. Is that a problem for you, too? And regardless, I personally don't remember the rainbow event explicitly talking about any sexuality. If anything, those quests that I mentioned focus on sexuality way more than the rainbow event.
Yeah and I remember those quests being creepy. It doesn’t fit a magical horse riding game story line. Especially with Loretta.
The problem is not with someone’s orientation. The problem is this game’s target demographic is children and any sexuality based content (again, ANY orientation) should not be in a kid’s game. They have no business incorporating sexuality (and to your rebuttal, romance) in their HORSE game.
The Pride event featuring mane/tail ribbons based on sexuality flags for kids to announce a sexuality is ridiculous. Minors do not need a game encouraging them to think about their sexuality. Again, regardless of what their orientation is when they come of age doesn’t matter. But minors barely even understand what it actually means and a horse game is not the place to learn. Their parents/legal guardians are the appropriate resource.
Think about how putting those little sexuality flags invites creepy adults to ask minors about their sexuality. Straight/gay/bi/etc. it invites insidious people into their lives and sets them up with a mindset that announcing sexuality is normal for A MINOR. I cannot stress enough how dangerous that is for a child.
I seriously encourage you to put aside the fear of being called a bigot and think about the real life severity of it and the increasing mainstream push for “adults liking kids” behavior to be acceptable. There’s plenty of videos exposing this and SSO should not be putting their young players at risk by encouraging them to express their sexuality IN A KIDS GAME.
@@CrayolaCoffeeBean Wouldn't those quests be a more pressing issue then? since there's multiple of them, they're literally part of the main quests, and they've been on the game for years? And, as I said, unlike the rainbow event, those quests actually talk about sexuality. The rainbow event does not mention sexuality at all.
I have no hope for SSO anymore. I gave up caring. No good updates, storyline is completely fucked, and just an endless stream of overpriced horses that high level players have nothing to do with other than stand at Steve’s Farm. Stacy is a whole other beast- I believe ever since she was invited to be an official part of the company the game immediately went downhill. Now she rarely uploads- wtf is she doing in Sweden anymore? I don’t see a future for SSO and I refuse to spend any more money on a dying game. It was a good run, but it’s over now.
Hey Rattle! Just wanted to say the video was at 999 likes when. i got here and now its at 1k so remember me as the person who got one of your videos to 1k before anybody else
yes yes dont thank me enough
hehehehehhehe