Fix Windows 11 start-up - Blackscreen, Bootloop, Infinite Loading

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  • Опубліковано 21 жов 2024

КОМЕНТАРІ • 256

  • @RetroBoxesShop
    @RetroBoxesShop 12 днів тому +3

    Control Panel > Power Options > Choose what the power buttons do, and unchecking Turn on fast startup. worked for me

  • @bichuks
    @bichuks 2 роки тому +45

    You are a life saver. Messed up big time while trying to upgrade to SSD and got stuck with the infinite loop at start up. The command prompt option finally fixed the issue for me

    • @dwayniez
      @dwayniez Рік тому +1

      for me nothing works what so ever.

    • @deby1440
      @deby1440 Рік тому +1

      Yes bro u a life saver. Thank you very veryveryvery much

  • @vspoh0_0
    @vspoh0_0 Рік тому +7

    video is 1 year old and still working, my windows 11 laptop was starting up like normal and then the spinning icon wasnt there and the startup company icon thing was there for like 5 minutes and then i found this video, the guy said to take off the power cable and hold down the power button and it worked! Thank you so much man.

    • @sak.4001
      @sak.4001 Рік тому

      Same happening to me

    • @H2SO4__
      @H2SO4__ Місяць тому

      Strangely worked on pc as well. I pressed the power button and turned the power supply button off. Held down the power button again once the pc was off and Normally started my pc.

  • @rubenramirez8062
    @rubenramirez8062 3 місяці тому +1

    Thanks alot man! I ran through the command prompt procedure and my pc was able to boot up normally. I was out of town and turned off the pc and also shut off the power supply. When attempting to turn it on, it would get stuck on the windows loading screen and not do anything from there. I followed this video and was able to get my computer to work again. Thank you very much!

  • @leandrogodoy-amigos1659
    @leandrogodoy-amigos1659 3 роки тому +8

    "tchau" in the end was awesome ;-)

  • @television4550
    @television4550 3 роки тому +25

    Before doing this, restart your pc 1-3 times. Sometimes, windows was just acting up. Use Ctrl+Alt+Delete, then click restart. If this does not work, then do the shown steps.

    • @jaydenjcoll
      @jaydenjcoll 2 роки тому +3

      Thanks man , this worked better than any of the videos I watched.

  • @janelysolares7646
    @janelysolares7646 2 роки тому +167

    sadly my pc is ruined i was literally watching a streamer and playing games last night the next day my pc is stuck on a infinite loop/loading i did everything i can and nothing works

  • @roflloflgus
    @roflloflgus 2 роки тому +2

    Dude thank you so much, I have had this problem 3 times now, and have had to wipe my pc a couple times, each time I have watch videos on trying to fix the problem and yours is the only one that has worked for me, thank you so much

  • @jonahneumann227
    @jonahneumann227 Рік тому

    Was ready to take my 5 month old PC into a shop. This saved my day. Thank you so much

  • @AbdulAndwahab
    @AbdulAndwahab 2 місяці тому

    Ive been searching for so long. This tutorial helped allot. Thanks

  • @xenonica1857
    @xenonica1857 Рік тому +3

    Did anyone face failure in copying boot files? Could you fix it?

  • @TylerGray-s3l
    @TylerGray-s3l 6 місяців тому +1

    I tried what you said but it just booted up to a blank black screen

  • @Tequila253
    @Tequila253 7 місяців тому

    Thanks so much bro one day my pc was stuck on the loading and wasn’t turning on for hours now it works.

  • @ahmadzakiahmadi4392
    @ahmadzakiahmadi4392 2 роки тому +8

    Worked perfectly thanks for great fix ♥️

  • @scooter9225
    @scooter9225 2 роки тому +9

    Phenomenal video! If people like you did not exist and make these videos, boneheads like me would probably be out buying new computers instead of fixing them through, again, your wonderful DIY computer fix videos. I cannot thank you enough!!!

    • @PLAYINSKILSSRT
      @PLAYINSKILSSRT 9 місяців тому +1

      More like killing people because money doesn't mean anything at this point lol just buy it whoops need another 😅fucken bitlocker shit did this too me

  • @ВиталийОвчаренко-и1н
    @ВиталийОвчаренко-и1н 6 місяців тому +1

    To troubleshoot and resolve Windows 11 start-up issues such as black screen, bootloop, and infinite loading, you can try the following steps:
    1. Use keyboard shortcuts like Windows key + P or Ctrl + Alt + Del to reset the screen's graphics system.
    2. Perform a hard reset by holding down the power button for 10-15 seconds and reboot your computer.
    3. Rebuild the BCD store using the bootrec command-line utility.
    4. Run DISM and SFC scans to identify and replace missing or corrupted system files.
    5. Examine hardware devices and connections for any issues.
    These steps can help address common Windows 11 start-up problems like black screen, bootloop, and infinite loading.

  • @muantea777
    @muantea777 2 роки тому +2

    Thank you very much Sir, with your video i fixed my windows 11 startup problem.

  • @jellyjello1245
    @jellyjello1245 Рік тому +3

    After I scannow my computer tells me it’s found corrupted files that will be repaired in the next reboot? I follow the rest of the videos instructions and nothing changes and it keeps on finding the files the next time around. Any tips?

  • @WeepRobloxForza
    @WeepRobloxForza 11 місяців тому

    Bro best tutorial helped me dude you gained a sub!

  • @lesduguid9227
    @lesduguid9227 Рік тому

    Worked for me yay, it took longer finding this video than it did to fix the pc your a star 😃

  • @jimbrannan5825
    @jimbrannan5825 3 роки тому +3

    My problems were don't forget what version of Windows you are running. I downloaded Windows 11 Home when I had Pro. Don't download updates before you do install ( from someone else) , do it after install. Be ready for things you've been doing for 20 years to change.

    • @batoot2die100
      @batoot2die100 2 роки тому

      Same here, have you found any solution for this?

  • @soumyadipadak
    @soumyadipadak 2 роки тому +4

    Also Try clearing your temp after this by : Run -> %temp%->ctrl+A->shift+del

    • @AmanSharma-fi9mx
      @AmanSharma-fi9mx 2 роки тому +1

      @@MatragociuDavid Haha, open pc play a game for two hours and then restart. It'll work

    • @monsterhunterecology5024
      @monsterhunterecology5024 Рік тому

      @@AmanSharma-fi9mx if its in recovery mode then that stupid tip sou gave aman doesnt work!

  • @Vlad-br1dm
    @Vlad-br1dm 2 роки тому +4

    is getting worse with each update ffs, get your shit together microsoft

  • @ovpdng124
    @ovpdng124 Рік тому +1

    It's worked. Thanks a lot! 😍😍😍

  • @jackshun4456
    @jackshun4456 Рік тому +1

    Its work. Thank you for saving my times

  • @theundeadconspiracy9887
    @theundeadconspiracy9887 Місяць тому

    You sir have earned a sub

  • @ban31600
    @ban31600 10 місяців тому +1

    it wont let me get to the advanced troubleshoot area it just turns off

  • @lindenkamikaze4553
    @lindenkamikaze4553 3 роки тому +4

    It says 'failure whenattempting to copy boot files' how do i fix this?

  • @krazys4024
    @krazys4024 Рік тому +5

    5:20 I type this and it says "failure when attempting to copy boot files". Anyone know the fix for this?

  • @DeuceDevious
    @DeuceDevious 2 роки тому +4

    Welp, guess I'm fucked.
    Came home after work and my PC is just stuck on the boot screen. Tried booting the auto repair and all it does is go to a black screen and sits there.
    Nothing works. Can't access command prompt. No auto repair, no nothing.

    • @sheldonsykes3479
      @sheldonsykes3479 2 роки тому

      You find a fix yett?? Same exact thing here

    • @Handleneeds3ormorecharacters04
      @Handleneeds3ormorecharacters04 2 роки тому

      Same here

    • @avyyen
      @avyyen Рік тому

      Windows needs a fresh install of itself. Only way is through BIOS with a USB that has windows. Plug in USB, f11 or whatever to bios, find the boot menu, have the USB be the first boot process. It should prompt a reinstall of windows. Follow steps like normal

  • @TurbidMidday41
    @TurbidMidday41 10 місяців тому

    Thank you so much, my pc is working perfectly right now

  • @TheMahama
    @TheMahama Рік тому +1

    Dude i had so much client work on my laptop. You just saved me millions. Thank you so much!

  • @sheldoncampbell2139
    @sheldoncampbell2139 2 роки тому +1

    Latest windows 11 update messed up my PC, continuous boot loop, unable to reset computer as well....

  • @crzxn885
    @crzxn885 2 роки тому +4

    I went to give a factory restar to my pc and now it won't even load :/

  • @awaisahmad5306
    @awaisahmad5306 Рік тому +1

    I have follow the exact same steps but my problem is still same . When I on it keep loading .

  • @ChirpyXC
    @ChirpyXC Рік тому +2

    I have an HP Omen I believe I have corrupted files from not shutting down correctly, usually uninstalling feature updates helps boot it correctly. Also I noticed part of my IO shield must interfere with my GPU causing a black screen. I physically bent the shield away and back in place and haven't had problems since 3080

    • @Mizzybeatzuk
      @Mizzybeatzuk Рік тому

      I have hp omen too but it seems like nothing is working

  • @yonnoss8647
    @yonnoss8647 Місяць тому

    Hey bro,
    What happens if you get the “automatic repair” but then the screen just goes black?
    I can’t get into anything

  • @abhinavbharti5066
    @abhinavbharti5066 2 роки тому +1

    I can't get into automatic repair while boot loop
    I have tried power button on/off many times
    Is there any other way to get into automatic repair

  • @Lila-lf9iw
    @Lila-lf9iw 3 роки тому +6

    So frustrated - this hasn't worked for me. I followed all of the steps ..

    • @3asim916
      @3asim916 3 роки тому

      Did you manage to fix it ?

    • @caydenk20
      @caydenk20 3 роки тому

      @@3asim916 nope

    • @mxcreedy4914
      @mxcreedy4914 2 роки тому

      Same here still failed

    • @kimyona9746
      @kimyona9746 2 роки тому

      This didn't work for me. Might be because my computer is really old. It might've just kicked the bucket. It stays at the please wait screen because it couldn't configure my x drive

  • @tocabloom7006
    @tocabloom7006 2 роки тому +1

    Oh my god I love you with all my heart. I thought I was gonna get slapped for breaking the laptop lol

  • @TheShiroGaming
    @TheShiroGaming 3 роки тому +5

    For the black screen, I turned pc from the source, waited 5 seconds (unplugging pc also worked for me). Started pc and no black screen.
    For now w11 runs perfect for me.

    • @orionlegrand5831
      @orionlegrand5831 3 роки тому

      Could u help me my screen is black when I sign in

    • @kaitogetsu
      @kaitogetsu 2 роки тому

      @@orionlegrand5831 same

    • @dorothy9261
      @dorothy9261 2 роки тому

      @@orionlegrand5831 same

  • @codyt.346
    @codyt.346 2 роки тому +2

    In my Advance Options, If I click “Uninstall Updates”, “System Restore”, “System Image Recovery” , or “Command Prompt” the customer asks me to login as administrator, and it asks me for my EMAIL Password! Not the computer pin number or computer’s password, but my email’s password.
    Is that normal or a scam. I am guessing it’s a scam…

    • @moetheuglyhoe
      @moetheuglyhoe 2 роки тому

      umm no - its asking you for your microsoft account password ^^ simply.

    • @hanbill
      @hanbill 2 роки тому

      I believe he should be asking microsoft password because it's linked in with Windows

  • @mizymint
    @mizymint 2 роки тому +4

    Hi, everything started fine until here 4:51 i got stuck, because yours says 'the operation completed successfully' but mine says 'the system cannot find the file specified'. I've already tried changing the diskpart from c to e but still ended up the same, please help me 😟
    I've been looking for solutions for a week that ended up not working at all, please help me.

  • @simonargent62
    @simonargent62 Рік тому +1

    I can't get to the blue screen. My pc is just at a black screen with loading circle just spinning

  • @ClayMart123
    @ClayMart123 11 місяців тому

    so idk if it’s related to my issue or not but my ethernet was unplugged and after a 2 days i decided to hop back on my pc. i hadn’t plugged it back in but after i signed in, it would load for about 15 seconds, which i thought was a long time, then it just went to a black screen. i had a cursor and i could access task manager. problem is that even after signing out and hardresetting a couple times the issue didn’t fix. i eventually hard reset and before i signed in again i went and plugging in the ethernet. then i signed in and boom the problem was solved and it’s like it never happened. didn’t lose anything at all except time and a pair of pants when the issue started

  • @derartuteji8002
    @derartuteji8002 2 роки тому +1

    Thank you man! You are a life saver.

  • @combatOracle1
    @combatOracle1 2 роки тому +1

    This video is GOLD! Thank you 👍

  • @yt.Moynul
    @yt.Moynul 9 місяців тому

    It worked thank you so much❤

  • @mohanvamsi2356
    @mohanvamsi2356 2 роки тому +1

    I did what u told and still the same error shows up again. Help plzzzz

  • @evomanee
    @evomanee 2 роки тому +5

    My problem is a bit more severe. First off my windows is severely corrupted because of a buffer overflow (im not sure if it was an attack or not). That made my system entirely unstable and unusable and my pin was disabled as well as other options such as windows hello or forgot my password. I later went into the windows recovery system and attempted to wipe my pc. Didnt work. The second time, it began to reset my pc but it suddenly restarted at 11% progress. Now i cant even access startup repair and the blue screen menu.

    • @DooD7th
      @DooD7th 2 роки тому +2

      Any update? Am having same issue but on 64%

  • @timandreneeharris3795
    @timandreneeharris3795 Рік тому

    I am trying to get into sysreg but when I power off and power back on multiple times do I'm not sure if I should power off the second the blue windows symbol shows or when the manufacturer of the pc name shows?

  • @rforray8356
    @rforray8356 2 роки тому

    You my man... Deserve a cookie

  • @lordodin6356
    @lordodin6356 Рік тому +1

    I know this is an old video but i am having problems with my Win 11 PC.I was able at first to get the options screen coming up but i tried several options but was still getting inaccessible boot device and the Gigabyte screen in a loop. Now for some reason i have lost power to the usb so have no way of getting into bios or the menu. Any idea's would be appreciated, it's a new PC so hoping it can be solved, any advice appreciated

  • @hanbill
    @hanbill 2 роки тому +1

    all was fine, then I reset my network settings, instead of waiting 5min I just went to "reboot pc" (as I usually have done) from windows settings but got this infinite loop. How is this possible?

  • @willyrajagukguk6665
    @willyrajagukguk6665 Рік тому +1

    i try all these tutorial in youtube no one works :(

  • @CREATIVEINNOVATOR
    @CREATIVEINNOVATOR Рік тому

    I took all the steps.
    Still it's showing updates are underway please keep your system on . Then restarting loop

  • @egghound_flopper
    @egghound_flopper 3 місяці тому

    2:23 is what i want to do next but can't -- it asks me for a possword to my windows account, but any password i enter is incorrect. i've tried resetting my password via another device and the windows website, but the new password that i've chosen for the account with that exact same email address is incorrect. what am i supposed to do now? it won't let me do anything without a password that i don't have, with no way to change that password

  • @ashwinsingh6800
    @ashwinsingh6800 Рік тому

    But when the choose an option screen show up my keypad, touchscreen and even cursor is not there how to fix that

  • @gamingnaruto1088
    @gamingnaruto1088 Місяць тому

    Can someone please help me my laptop was on the exact blue screen you were on after blue screening and restarting on its own a couple times then when I clicked return to windows 10 my laptop crashed and when I start it up again it’s just a black screen

  • @HarshTarun16
    @HarshTarun16 Рік тому

    Thank you, You saved my Laptop.

  • @Laugh_out_loud_hahah
    @Laugh_out_loud_hahah 9 місяців тому

    Thank you so much a finally fixed my computer!

  • @hans5271
    @hans5271 10 місяців тому

    the c: dosent work. all it does is say "the system cannot find the drive specified."

  • @aparnaaparna1744
    @aparnaaparna1744 2 роки тому

    help.....
    none of the options in troubleshooting work. when I tap them, my laptop freezes...

  • @arcie4988
    @arcie4988 2 роки тому +2

    It did said preparing automatic repair but instead of opening it just said something went wrong and restarted the comp and continue the infinite loop

    • @arcie4988
      @arcie4988 2 роки тому

      Can someone help pls ;-; I have class tmr

  • @whoman0385
    @whoman0385 2 роки тому +1

    when i startup the login screen doesnt show up but when i reboot it does any fixes?

  • @nickkvlogzz3624
    @nickkvlogzz3624 Рік тому

    Nothing works for me to get to the blue screen it’s impossible I tried every way the computer just turns back on

  • @weilunlee3082
    @weilunlee3082 8 місяців тому

    I followed the exact steps but still stuck at Sign in page after rebooting…. Pls help😭

  • @Codepmz.
    @Codepmz. 2 роки тому

    thanks man!
    It worked

  • @GamesforCykits
    @GamesforCykits 4 місяці тому

    Yea none of that helped still stuck on loading screen either the HP logo

  • @V3MQX
    @V3MQX 2 роки тому

    In mine, after diagnosing it goes back to reboot loop, the advance option screen doesn’t appear

  • @johnlanes5425
    @johnlanes5425 2 роки тому

    5:06 here it says (Total identified Windows installatione: 1)
    What should I do?

  • @bran2355
    @bran2355 6 місяців тому

    What do I do if it says ‘This request could not be performed because of an I/O device error’ when I try type the :C

  • @nimoo_9968
    @nimoo_9968 9 місяців тому

    *PLEASE HELP* : My mom got me this computer during quarantine for school. Since last year, I've been using the computer completely fine, but one morning I try to log in to my account and instead of the normal "Password" box, it said sign in instead. I was kind of confused and eventually tried to log in. I type in my email and password (all correct) and it then asks me to make a pin. I click continue but then it says error literally 1 milliseconds later. I then click retry but it just repeats the error message. The only other option was to click cancel and when i do, it restarts my computer and brings me back to the sign in screen. I've tried everything to fix this. I tried to create a new account, restart my computer several times, and ive even tried to factory reset the computer. I still have the computer and I really want to know whats wrong with my computer. Please help

  • @Michplay
    @Michplay 2 роки тому

    The whole menu: startup settings is nog showing up. I changed the manual setting in ryzen master. Voltage 1.4 and clock to 4.7 and after that windows won’t turn on again. System recovery fails restoring windows startup…

  • @Wol747
    @Wol747 3 роки тому +6

    Windows 11 Beta screwed my comfuser after an update 3/9/21 and I was unable to get back to Ten without downloading it - the “go back” function didn’t exist (only 5 days after installing 11).
    Beware!

    • @orionlegrand5831
      @orionlegrand5831 3 роки тому

      Do u find a fix please help me idk what to do

    • @Wol747
      @Wol747 3 роки тому +2

      @@orionlegrand5831
      I had to use a Linux program to reformat my C drive then downloaded W10 and installed from scratch. Then all my programs…..
      That was enough for me: 11 did nothing for me anyway.
      Windows is an OPERATING SYSTEM, Microsoft: I and I suspect most others want just that - something that makes the computer work - so that they can run their own programs on it.
      I’ve been trying Zorin OS - an Ubuntu derivative - and so far it ticks the boxes.

  • @gulagbatman1318
    @gulagbatman1318 10 місяців тому

    Windows 11 start up black screen fix: My problem was that my GeForce NVIDIA graphics driver was affected by a windows update. Had to do a system restore to revert back to before I did my windows update. Screw GeForce NINVIA

  • @Hellothere854434
    @Hellothere854434 2 роки тому

    I can't even enter safe mode..it just keeps restarting. It's literally due to a windows update, system restore happens and it tries to download the windows update again

  • @zconsci
    @zconsci 2 роки тому +1

    5:26 when i do bcdboot c:\windows /s c: and click enter it says failure when attempting to copy boot files. now what??

    • @jigsummer6111
      @jigsummer6111 2 роки тому

      Same bro, if got solution pls share with me

    • @zconsci
      @zconsci 2 роки тому

      @@jigsummer6111 mine still isnt working lol boutta just take it to best buy n have them look at it or something

  • @god-la-7wins-verdad-942
    @god-la-7wins-verdad-942 Рік тому

    I did all steps and restarted my Pc and still it’s in black screen mode idk how to fix it

  • @pitzi_ice7032
    @pitzi_ice7032 2 роки тому

    I have the problem, that my Pc or Screen freezes right at the boot and I cannot do anything. Anysolutions

  • @jfurby9759
    @jfurby9759 Рік тому

    I got to the point there it said “automatic repair” but then it came up saying ran into a problem with a sad face and a QR code but I couldn’t take a photo of it or read it all now it’s back to the back screen it has been on for the last week and I can’t get passed it or turn it on what do I do please help man :((

  • @drinkingblxxd
    @drinkingblxxd Рік тому

    Hello! My pc is like 4weeks in a bootloop i cant reset my pc and i dont have a restore point! I NEED HELP! If im trying to reset its saying no changes we‘re made(thank you)!

  • @sandyp4p
    @sandyp4p 9 місяців тому

    Where do I find battery on my Lenovo

  • @nicopikonemam
    @nicopikonemam 2 роки тому

    I wanted to change my cores (on huawei matebook w11) from 1 to 8 and it says that some safe boot something and a open it again and selected normal boot (it was on selected boot) and change it back to selected how it was before, then i restart my notebook and im stuck in choose option use devide, troubleshoot, turn off my pc, in troubleshoot i have: startup repair(cant repair) cpmmand prompt, uinstall updates, ueif fimware, system restore, system image recovery. If you can help me i will be very thankfull

  • @soaremicheledavid6020
    @soaremicheledavid6020 3 роки тому +1

    Nothing works. I had high hopes with your video…

  • @lavanyamukkamalla9199
    @lavanyamukkamalla9199 2 роки тому

    When I click char c it is showing drive is locked by bit locker encryption and suggested to unlock this from control panel

  • @melsblesd
    @melsblesd 2 роки тому +2

    Ok I did all of that it didn’t work 😭

  • @tannyavillalvazo6650
    @tannyavillalvazo6650 3 роки тому +2

    Hi. Thank you for the info. I received a message today from my windows updates saying my hp spectre new laptop was ready for the windows 11 upgrade I had windows 10. So I installed this upgrade to windows 11. It took about one hour in a half. Then it asked me to restart my computer and let me know it might take long. However it's literally been 3 hours and 20 min since I hit restart and my screen is still in the same spot the hp logo and a circle going round. Is it normal for it to take this long ? Or is my computer not responding and stuck? Should I turn it off? What should I do? Please help me.

  • @Vonyweavey
    @Vonyweavey 2 роки тому +1

    I cannot get to the blue screen. Every video I've watched always only has this option. I get the automatic repair and it fails and restarts the laptop and then it just sits on the logo screen doing nothing. How do I get out this boot loop of I cant get to the advanced settings. I'm about to smash it to pieces it's annoying me so much

    • @No1No1No1
      @No1No1No1 2 роки тому

      Did you manage to find a fix? I have the same problem.

    • @Vonyweavey
      @Vonyweavey 2 роки тому

      @@No1No1No1 i had to use a USB stick loaded with Windows. But it turned out to be a Windows update that was doing it. So had to pause them all

    • @No1No1No1
      @No1No1No1 2 роки тому

      @@Vonyweavey oh okay

  • @kuroyuzu9906
    @kuroyuzu9906 2 роки тому

    If my disk in colon c but the result shows that the type file is raw but when i checked it with dir function it shows ntfs. What should i do?

  • @jhorylaplaon8982
    @jhorylaplaon8982 Рік тому +1

    Already reset my pc 😢

  • @houdini3031
    @houdini3031 2 роки тому

    I can't seem to get my PC into the startup repair screen. Any help?

  • @TheSoulMasterzz
    @TheSoulMasterzz Рік тому

    It keeps reseting when i go to automatic repair

  • @kevinmiles1731
    @kevinmiles1731 4 місяці тому

    My gateway laptop is stuck on a dark screen 😢

  • @valecasini
    @valecasini Рік тому

    2:10 what if I enter in safe mode and it get stuck loading the freaking safe mode?? (Sorry I'm here for more than 4 hours and nothing do the job😢)

  • @JudahAppleby-qe2vr
    @JudahAppleby-qe2vr Рік тому

    I tried re-installing windows a couple times but that was no good, then after i tried reinstalling windows, i couldn't even get to automatic repair. No matter how hard I try.

  • @darinjakovelis
    @darinjakovelis 6 місяців тому

    Mine is stuck on preparing automatic repair now

  • @hirunikasamarakoon8335
    @hirunikasamarakoon8335 5 місяців тому

    Best video in ever❤❤

  • @davidharris3823
    @davidharris3823 2 роки тому +1

    tks, unfortunately it didn't work for me.

  • @dan0zz245
    @dan0zz245 2 роки тому

    on bcdboot d:\windows /s d: i get an error and also on sfc /scannow i get an error and this doesn’t work for me