Watch this to keep more customers

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  • Опубліковано 5 січ 2025

КОМЕНТАРІ • 127

  • @sketchyschemes
    @sketchyschemes 4 місяці тому +26

    i love these type of videos over the meeting/event videos.

  • @LoganBurchett
    @LoganBurchett 4 місяці тому +5

    100% love this video format - no fancy editing to take away from education. Just straight to the point and value packed!

  • @andreaslanvin4411
    @andreaslanvin4411 4 місяці тому +48

    This is my favorite type of video: (i) case study (ii) visuals and whiteboards (vs. long talk with less structure behind a table).
    BONUS: When giving a lot of tips/implementation, please hierarchize them (cf. 7 Ways to Get People to Buy More Times).

    • @JamieAtkinsonPodcast
      @JamieAtkinsonPodcast 4 місяці тому +1

      Totally agree

    • @DesmondLeongZW
      @DesmondLeongZW 4 місяці тому

      I agree - a lot more "value per minute" watching than the other videos where he had to try to coordinate discussions and opinions from others in the room and try to steer them towards value. Haven't been able to finish a single one of those videos - but still grateful for it all considering the best we had a few months ago was gary vee talking about empathy and passion.

    • @andreaslanvin4411
      @andreaslanvin4411 4 місяці тому

      ​@@DesmondLeongZW actually I like FAQs what I don"t like is '10 years of marketing in x minutes'.

  • @iamloganguy
    @iamloganguy 4 місяці тому +16

    Love how we jump straight into the content. 4 mins and in my head I’m saying, ”I would have to pay a lot money to get the value he’s giving right now.” Absolutely insane this is on UA-cam. Alex is the 🐐

  • @AnthonyY
    @AnthonyY 3 місяці тому +2

    This is the content format that he thrives in. Love the visual engagement but seeing the big picture and individual steps broken down as he details what really went into that, is just so much easier to understand. Helps think of immediate application within my own business

  • @Heeinrich777
    @Heeinrich777 4 місяці тому +11

    this format of video is the best, thanks alex

  • @ImSamuelPerez
    @ImSamuelPerez 4 місяці тому +8

    Something that I think would be absolutely genius would be if you created playlists with all the videos you have made with important concepts that apply for businesses at a certain stage and organize them in a course-like format.
    For example: Playlist of videos for business from 0-50k, 50k - 100k, 100k to 500k, 500k to 1m, etc. and create a sort of "full UA-cam business course." It would be crazy.
    I'm pretty sure this would unlock a new level of value to your channel never seen before, as people are going to be able to structurely study your videos and make the most out of it - which I'm pretty sure is your end goal.
    And well, you already have the videos, you just hae to add them into the playlists and organize them into each specific course as video #1, #2, #3, etc. - and from this point on, label the new videos accordingly into the bucket that they apply to.
    And then, obviously, promote the playlists in your videos so people get to know about them.
    What do you think?

    • @JeThoreau_
      @JeThoreau_ 4 місяці тому +2

      Be the change you want to see in the world

    • @BigUtu-yf6sv
      @BigUtu-yf6sv 4 місяці тому

      Do it itself duh

    • @douglasmilburn3875
      @douglasmilburn3875 Місяць тому +1

      @@JeThoreau_this. Organize it, watch the content, make content about what you learned, etc

  • @Robuilt
    @Robuilt 4 місяці тому +17

    It’s genuinely wild to me that this video only has 55,000 views. I’ve been sleeping on onboarding and this will change my business.

    • @switchflipsallday
      @switchflipsallday 4 місяці тому +3

      Views are a vanity metric

    • @Max-hj6nq
      @Max-hj6nq 3 місяці тому

      @@switchflipsalldayits a vanity metric to u
      It’s an algorithmic indication of positive information virality .

    • @ProfitCatalystSynergy
      @ProfitCatalystSynergy 3 місяці тому

      @@switchflipsallday Nope, please read my comment I have just made above.

    • @ProfitCatalystSynergy
      @ProfitCatalystSynergy 3 місяці тому

      Please read my comment which I have just made above. It explains the low number of views on this video.

  • @bestcakes
    @bestcakes 4 місяці тому +7

    This video won’t do well viewership vise, but it’s extremely useful. I’d like more of those

  • @salihyousif6872
    @salihyousif6872 4 місяці тому +2

    Thank you, Alex. You're saving lives❤

  • @cocoanutte
    @cocoanutte 3 місяці тому

    Coach Alex, the three straightforward customer onboarding emails you've provided; they're perfect for our business.

  • @CollinRutherford
    @CollinRutherford 4 місяці тому +9

    Great point about prioritizing customer success post-sale, its essential for fostering loyalty and generating valuable referrals.

  • @a-mvini23322
    @a-mvini23322 4 місяці тому +4

    Thank god that someone finally said customers are not interested in hearing your story.. time wasting, annoying, about you, not me and irrelevant.

  • @HowerSoftware
    @HowerSoftware 2 місяці тому

    We need a book on this topic, this is insanely good

  • @lucasfaria6982
    @lucasfaria6982 4 місяці тому

    I was hoping to see this content here! Thank you very much mr. Mozi.

  • @Monkaii
    @Monkaii 4 місяці тому +2

    I dreamt of you giving me business advice and it helped me make my first high ticket sale.

  • @gerasmus
    @gerasmus 4 місяці тому +6

    19:06 lowering the level of the language, i’ve done this and it is very valuable to be properly understood.

  • @LUMEStockTrading
    @LUMEStockTrading 3 місяці тому

    This is my dream job; solve problems for companies

  • @BeyyyYassanders
    @BeyyyYassanders 2 місяці тому

    Rumor is that Michael Saylor invested in Alemio Network and will push this project to the moon!

  • @vaidasviper
    @vaidasviper 2 місяці тому

    Thanks for Zero idiotic distracting edits 👌👊

  • @maximilianbandi7177
    @maximilianbandi7177 4 місяці тому

    Great video, as I write a thesis right now about the NPS in B2B SaaS companies that helps a lot and I will quote it

  • @HeadMistressDen
    @HeadMistressDen 4 місяці тому

    My fav. business school.

  • @r21d
    @r21d 4 місяці тому

    Thanks bro, gotta get that dough first

  • @KlaasVictor
    @KlaasVictor 4 місяці тому

    My favorite style of video!!

  • @robertJ-kh8wp
    @robertJ-kh8wp 2 місяці тому

    Alemio Network is making big moves in the DeFi space. I’m thinking this might be a solid long-term hold.

  • @DomagojPetrovic-wx2mq
    @DomagojPetrovic-wx2mq 4 місяці тому +1

    Alex we need a video that contains more equations/math that give you a feel of where you can imrpove and where your mistakes are

  • @KhaledTruth
    @KhaledTruth Місяць тому

    I love you Hormozi

  • @gregoryranger3268
    @gregoryranger3268 3 місяці тому

    So good

  • @MattGarcyaDC
    @MattGarcyaDC Місяць тому

    For CSMs, this our bread and butter

  • @KlaasVictor
    @KlaasVictor 4 місяці тому

    9:45 🤯 Average Adam 😂

  • @mistercontractor1454
    @mistercontractor1454 4 місяці тому +16

    Where the hell you been!! It's been a week brooo! We wait for your videos!! POST MORE ALEX !! LETS GOOOOOOO

    • @oscarosicki
      @oscarosicki 4 місяці тому +1

      No haha I don't have time to watch three hour-long videos a week when I'm also hustling... 1-2 a week max. If there are too many I just can't keep up anymore

  • @donnycamp5966
    @donnycamp5966 4 місяці тому +1

    60 FPS aint it imo! But the value is always amazing! Curious to see if the frame rate changes engagement metrics. Although 60 gives more of the 'authentic' feel its almost too jarring. I feel like 24 FPS is the sweet spot and easier on the eyes (AKA goes unnoticed)

    • @donnycamp5966
      @donnycamp5966 4 місяці тому +1

      kind of out of the box, and I got no evidence to back this however, maybe higher frame rates for moments of high emotion to intensify and lower fps for moments of reflection. Haven't heard of changing frame rates mid video much but hey, you never know.

    • @sketchyschemes
      @sketchyschemes 4 місяці тому +1

      tf?

  • @ProfitCatalystSynergy
    @ProfitCatalystSynergy 3 місяці тому

    Hey Alex. I watched your Skool video on your new channel and made a similar comment there. I have noticed this video has an SEO score of only 20% which is a huge bottleneck for views and subscribers. I have not checked your other videos, but I am convinced a lot of them also have a very low score. Your channels can do a lot better. You may have 2.76 million subscribers but your views and subscribers will increase a lot faster if you increase your SEO score to at least 85% to 100%. You may think "what is he talking about, he only has 2 followers". This is a new channel and I haven't yet started working on it. Two of my other five channels have millions of subscribers and a lot more views. I will start uploading videos on this channel soon, and it will take off quite quickly. I also noticed that you don't really reply to comments. Engagement is super-important. I hope you see this comment and implement these strategies, it will be a game-changer... Even for an already successful person.

  • @0815currywurst
    @0815currywurst 4 місяці тому +1

    Is an onboarding neccessary for a Window cleaning Company? Because the Customer knows why he buys the cleaning Right?

    • @OlympiaMarketing
      @OlympiaMarketing 3 місяці тому

      Sure. Just simplify it, possibly automate it. Whatever works for your customer.

  • @JDunamis
    @JDunamis 4 місяці тому +4

    The brightness is too high or there is a lack of saturation. Idk. Maybe the lights are new.

  • @yagndabhi2178
    @yagndabhi2178 4 місяці тому +1

    3:11 32:05 33:57

  • @kekulanaokalani
    @kekulanaokalani 3 місяці тому +1

    To my competitors, Everything Alex is saying is false….😏

  • @kharihayden7833
    @kharihayden7833 4 місяці тому +3

    I’ve never been this early. Gotta run and get my notepad 📝

  • @aybneo69
    @aybneo69 4 місяці тому +15

    Disliking so the opps never see this

  • @colleenbarlow6297
    @colleenbarlow6297 4 місяці тому +3

    Skools in session!
    Present 👋

  • @TommyDaultJr
    @TommyDaultJr 4 місяці тому +10

    Grateful for your continued awesomeness!

  • @sahilverma3397
    @sahilverma3397 4 місяці тому +185

    Hitting dislike so that my ops never save money.

    • @hiphopsmokeout2915
      @hiphopsmokeout2915 4 місяці тому +8

      😂💯💯

    • @ABeautifulHeartBeat
      @ABeautifulHeartBeat 4 місяці тому

      Ghey

    • @Ryanguthrie561
      @Ryanguthrie561 4 місяці тому +8

      Blaming others for the reason you're not successful is the wrong mindset to have, buddy.

    • @AppsByCamie
      @AppsByCamie 4 місяці тому

      That's not what the joke is saying bro 😂​@@Ryanguthrie561

    • @BodBabes
      @BodBabes 4 місяці тому

      Wondering if there will ever be a video of Alex’s that you don’t put the same asinine comment to get attention? I wish I could block seeing your comments.

  • @hazematallah2314
    @hazematallah2314 4 місяці тому

    My goat I stg

  • @RingRivalz
    @RingRivalz 4 місяці тому +1

    Let’s go!

  • @AlexHormozi
    @AlexHormozi  4 місяці тому +10

    Want to SCALE your business? Go here: acquisition.com
    Want to START a business? Go here: skool.com/games

    • @ABeautifulHeartBeat
      @ABeautifulHeartBeat 4 місяці тому

      Don't want to scale want to learn first

    • @ImSamuelPerez
      @ImSamuelPerez 4 місяці тому

      Something that I think would be absolutely genius would be if you created playlists with all the videos you have made with important concepts that apply for businesses at a certain stage and organize them in a course-like format.
      For example: Playlist of videos for business from 0-50k, 50k - 100k, 100k to 500k, 500k to 1m, etc. and create a sort of "full UA-cam business course." It would be crazy.
      I'm pretty sure this would unlock a new level of value to your channel never seen before, as people are going to be able to structurely study your videos and make the most out of it - which I'm pretty sure is your end goal.
      And well, you already have the videos, you just hae to add them into the playlists and organize them into each specific course as video #1, #2, #3, etc. - and from this point on, label the new videos accordingly into the bucket that they apply to.
      And then, obviously, promote the playlists in your videos so people get to know about them.
      What do you think?

    • @ABeautifulHeartBeat
      @ABeautifulHeartBeat 4 місяці тому

      @ImSamuelPerez that's what is behind the paywall haha...

  • @JerrySpringerl
    @JerrySpringerl 4 місяці тому +11

    This a college level business lecture. The amount of information packed into this video and how coherent every point was was really impressive

    • @nez3153
      @nez3153 4 місяці тому +1

      there is no need to go to business school

  • @PatrickTeague-g8o
    @PatrickTeague-g8o 18 днів тому

    Really dislike your little "AD" in the middle of a sentence. Completely lost what you were saying.

  • @antoniopena1183
    @antoniopena1183 4 місяці тому

    Velga

  • @AmaZaneChannel
    @AmaZaneChannel 4 місяці тому +1

    I’ve been watching a bunch of old Alex videos while waiting for this banger 🔥

  • @MichelePonte
    @MichelePonte 4 місяці тому +4

    Main takeaways for me: simplify and reward

  • @chhabilalsinha2566
    @chhabilalsinha2566 4 місяці тому

    ❤❤

  • @oberzoka
    @oberzoka 4 місяці тому +4

    Hey Alex! Could u explain how would u give value to a physical product?

    • @TommyDaultJr
      @TommyDaultJr 4 місяці тому +4

      We are going to have an onboarding with the inventor of the product. We then are introducing them to a community of users, offering classes that relate to the product, and offering an annual Gala for product users. We sell a $88 manuka honey based spray. Hope it provides a spark for your product.

    • @oberzoka
      @oberzoka 4 місяці тому

      @@TommyDaultJr thx...
      The worst problem is my product is a barber shaver, would people get interested in a course if all they want is to shave their beard?

    • @tklyte2
      @tklyte2 4 місяці тому +7

      @@oberzoka Beyond the razor itself, here are other "VALUES" you can offer your customers:
      Pre-Shave Products: Pre-shave oil: This softens the beard and protects the skin from irritation.
      Shaving cream or soap: Provides lubrication and helps the razor glide smoothly.
      Anti-shaving bumps: (very important for ethnic skins)
      Shaving Tools: Shaving brush: Exfoliates the skin, lifts the beard hairs, and helps create a rich lather.
      Shaving bowl: A container for lathering the shaving cream or soap.
      Post-Shave Care: Aftershave balm: Soothes the skin, reduces irritation, and provides moisture.
      Styptic pencil: Helps stop minor cuts quickly.
      Optional Accessories: Strobe light or magnifying mirror: Provides better visibility for detail-oriented shaving.
      Razor strop: Used to maintain the edge of the razor blade.
      Education: Videos showing people how to shave different types of beards correctly.
      I hope that helps:

    • @mamatried528
      @mamatried528 4 місяці тому

      @@tklyte2my husband spends a lot of time and money on beard and hair care and products. Men dramatically care about their hair, especially if they see it disappearing. They will spend untold amounts of cash if they believe it will keep the hair longer.

  • @BelovedKanika
    @BelovedKanika 4 місяці тому +9

    Alex Hormozi is insane that's like 4 years of Harvard Business school in less than an hour. GET YOUR COFFEE AND LOCK IN .

  • @danialnosoohi7036
    @danialnosoohi7036 4 місяці тому

    Hate to do this but first 😂❤

  • @haroooon.1
    @haroooon.1 4 місяці тому

    1st

  • @groundsurvivalstudygracieg4034
    @groundsurvivalstudygracieg4034 4 місяці тому +1

    27:45
    Lol "wild"

  • @eldrickmugerwa
    @eldrickmugerwa 4 місяці тому

    First

  • @rafizxDx
    @rafizxDx 4 місяці тому

    Sweeeeeeettttt

  • @RealBridger
    @RealBridger 4 місяці тому +4

    2hours and only 3000 views, I like this, my competitors will fail

  • @Ezra-Gee
    @Ezra-Gee 4 місяці тому

    Hallo

  • @tklyte2
    @tklyte2 4 місяці тому +1

    Wow !! The Marathoner's analogy really hit home for me. Total game changer.

  • @casasdenick
    @casasdenick 4 місяці тому +1

    Killer Video🔥 (audio/video guy: so glad to see Alex rocking the Lark now too. It sounds better than the Shure you were using despite being way cheaper. I use the same one myself.)

  • @justjumari
    @justjumari 4 місяці тому

    I like your low edit videos but I love them way more when they have more structure and flow to the video like this one. Just a bit of a video structure and step by step makes stuff way easier to take in

  • @dionymeter.3030
    @dionymeter.3030 4 місяці тому

    0 views in 15 secs bro fell off

  • @ShawnRosseau
    @ShawnRosseau 4 місяці тому

    Another goodie❤

  • @miafarmer1328
    @miafarmer1328 4 місяці тому +3

    Question: Can you explain where the line is between selling the accessories to go with "Susie's running shoes" and falling into a Woman in the Red Dress trap? Like, where does expanding product offerings start to dip into accidentally getting into a diff business?

  • @RealBridger
    @RealBridger 4 місяці тому +1

    No editing, let’s goooo

  • @brando.digitalnomad
    @brando.digitalnomad 4 місяці тому

    Someone, please, tell me what problems do you have?? I have no idea what problems to solve for others, everything seems like a scam or a waste

    • @Dheeidjdndbd
      @Dheeidjdndbd 4 місяці тому +2

      What problems do you have? Solve the problem you have really well. You’re not the only one with the problem.

    • @brando.digitalnomad
      @brando.digitalnomad 4 місяці тому

      @@Dheeidjdndbd My problem is that I have no problem, really. I live for free, even the smallest paycheck is way more money than I need, I have over a million of verified business emails , 12 Million, websites to contact, entire lists from Linkedin or Apollo,io , software that creates short form videos for me for free and over 100k of business content to reuse in any way I want... I just do not know what to do with it... Sell something to people, but the only thing I wanna sell is - Stop wasting your money and stop wasting this planet -

    • @herdenq
      @herdenq 4 місяці тому

      Copy any service business model and improve it once you get going. Don’t try to find PMF

  • @carlolagandaon
    @carlolagandaon 4 місяці тому +1

    GREAT VALUE! Can you make a video that goes more in-depth into Customer Success?

  • @samuelscott7322
    @samuelscott7322 4 місяці тому

    Perfect video for where I’m at in my business

  • @IsaacCP9
    @IsaacCP9 4 місяці тому +1

    My biggest takeaways from all the Sales and Customer Success improvements Elon talks about is... Scripts are everything

    • @ClientSuccessMedia
      @ClientSuccessMedia 4 місяці тому

      Don’t forget about processes! A script will only get you so far

  • @Ryan-ie3ho
    @Ryan-ie3ho 4 місяці тому

    pure gold

  • @SuperMora3
    @SuperMora3 4 місяці тому +1

    Any plans for HERMOZI as a country ! I want to start fresh

  • @maxhorvath8827
    @maxhorvath8827 4 місяці тому +1

    Can you do a similar concept video but for businesses with 12 monthly servicing. May help a lot of people

  • @Leo-oe9oc
    @Leo-oe9oc 4 місяці тому

    Thank god another video thought the withdrawals would never end

  • @mfcheech
    @mfcheech 4 місяці тому

    My brain read “your skateboarding sucks” and I got real confused for a second 😅

  • @Motivation_baba001
    @Motivation_baba001 4 місяці тому

    I just came here to see edits of this video but there is no good editing 😢

  • @WizDom21
    @WizDom21 4 місяці тому

    Oh hai 60fps

  • @gabrielpastran7293
    @gabrielpastran7293 4 місяці тому

    He’s just the alpha. too op.

  • @rokw9881
    @rokw9881 4 місяці тому

    Hi @AlexHormozi , has anyone said you have a doppelgänger, Australian Billionaire Mike Cannon-Brookes.

  • @acceleratoruniversity
    @acceleratoruniversity 4 місяці тому +5

    Alex Hormozi says he saved a business $2 million by improving onboarding for new customers. He shows how good onboarding helps keep customers happy and encourages them to buy more.