Physician Communication Skills Improve with Language of Caring

Physician communication skills improve with the Language of Caring. Two physicians describe how patient satisfaction and the doctor-patient relationship were enhanced at MD Anderson Cancer Center. Dr. Ronald Servi shares how LOC helps him express empathy with patients and communicate effectively with them, a challenge given the complexity of their problems. Dr. Anna Likhacheva finds LOC helps her improve confidence and relieve patient anxiety.
"Once you start practicing it with patients it spills over into the co-worker environment as well." -- Anna Likhacheva, MD
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