Think Fast, Talk Smart: Communication Techniques
Вставка
- Опубліковано 3 гру 2014
- Matt Abrahams is a lecturer of strategic communication at Stanford GSB and the host of the top Careers podcast "Think Fast, Talk Smart," a show with research-backed techniques becoming a more confident communicator. Find it wherever you get your podcasts.
Communication is critical to success in business and in life. Concerned about an upcoming interview? Anxious about speaking up during a meeting? Learn and practice techniques that will help you speak spontaneously with greater confidence and clarity.
This video was recorded on October 25, 2014, in collaboration with the Stanford Alumni Association as part of Stanford Reunion Homecoming and the Graduate School of Business Fall Reunion/Alumni Weekend.
Notes
7:58 manage anxiety - acknowledge your anxiety
9:22 reframe as a conversation, not as a performance.
9:52 ask questions -gets audience involved, frames a conversation.
10:12 note, should be questions -so you can answer, this is more helpful to remember
10:29 use conversational language -includes audience and can help manage anxiety
12:13 Be present-oriented -helps manage anxiety, helps bring you to the present
16:42 Get out of your own way -stop thinking you need to get it right -you over analyze, you over evaluate, all this can make you freeze up
24:41 make your challenging situations into opportunities -your approach affects the situation
32:51 co-create and share -helps feel less nervous and defensive -these traits can help you accomplish
33:32 slow down and listen -you need to fully understand the speaker in order to communicate
38:35 Don't just do something, stand there -listen and then respond
39:35 - 42:54 structures -structures in speaking helps you process information more effectively
Have nothing to do in life?
@Shah Jalal L
Thank you.
I reply would be quit hindering me or my children they deserve better than they got so far
You are suprb
What I learned from this talk
1) anxiety is very natural and don’t let anxiety overtake you . Learn to manage it. I personally use deep breathing and meditation to overcome anxiety .
2) Be inclusive in your communication.
3) First become a good listener by being focused
4) Treat every speaking occasion as an opportunity not as a challenge
5) Remove No- But with Yes -And attitude
6) public speaking should be like an inclusive conversation not as a performance.
7) Your body language counts a lot .
8) structured communication- problem -solution - benefit OR what -so what - now what
💌🥀
thanks man It helps me a lot to figured out what is the main content
@Meiszter GDB 👌🍰💋💜
Here's the notes I took, hope they are beneficial
1. Have Anxiety under control
1. Greeting Anxiety
- Greet Anxiety, say hello to it, it's normal and natural, Take a deep breathe
- Anxiety helps us, we just want to manage it
2. Reframing it as a conversation
- Use conversational language (Inclusive language)
- start with questions in your presentation
- reframe presentation as conversation with audience
- presenting isn't performing
3. Be in the present moment
- bring yourself to present not the future
- Be present Oriented
- Walk out a building before talk
- count number by back
Audience should be comfortable
2. Ground Rules
- Get yourself out of your own way, don't be perfectionist
- See things as an opportunity not a threat
- Improvise
- Dare to be dull
- "Yes and .. " make it always on your tongue
3. Slow down and listen
- You should be in service of your audience
4. We have to tell a story
- Never lose audience, you can hook them by a story
- you have two structure :
1. Problem → Solution → Benefits
2. What → So what ? (Why) → Now what
-Structure sets you free
thank you😊
Well said ! To listen, understand and involve the hearers ! 👍🌟
The one thing I noticed is that he used humor to relax and open up his audience, which in turn helps him to do the same. Secondly, he used opportunities to make it interactive, which helps them learn better and also keeps their attention.
This is Hamid.
I'm Sudanese
great observation
List:
Anxiety management:
• Anxiety isn’t bad, it gives us drive to continue speaking.
• Make your audience comfortable.
• When your nervous try greeting your anxiety.
• There are no mistakes in presenting.
• List questions that you’re going to answer while presenting.
• Use conversational language.
• Don’t worry about the future consequences.
• Try being in the moment.
• Warm up your voice.
Ground rules:
• Speak more spontaneously.
• Don’t be afraid to get things wrong.
• Don’t fallow patterns.
• Train your brain to get it out of the way.
• See things as an opportunity.
• Say more yes than no.
• Slow down, focus and listen.
• Respond with structure.
• Never lose your audience.
• Have ideas and themes.
• Paraphrase questions.
• Try figuring out who is your audience and what are their expectations.
• If you’re asking a question, ask for some advice.
Thanks for this summary
Thanks!!!
This is an excellent training, I have gotten so much value from it especially about the structure 'What, So What and Now What ' - This can be really helpful especially in Sales conversation and engagement with cold leads. Thank you Matt
This is amazing advice. Spontaneous speaking, off the cuff/in the moment, is a skill all professional service founders must master, and also teach their teams. Will be sharing this!
He is very confident, calm and knows exactly what he is doing. He has the pulse of the audience. Even as an online audience, I found it very interactive.
👍👍👍
😊😊ъъ
04:53 Manage the anxiety
06:42 How to manage anxiety
1. Greet (acknowledge) the anxiety
2. Reframing public speaking
(Its not Perform, but Conversation)
09:33 Start with question
10:53 use conversational language
Thanks for sharing.!
more silly word games....
This video is very inspiring and uplifting. I appreciate many words of wisdom and encouragement. It has a great way of motivating people to achieve their goals and dreams. Thank you for sharing this with us.❤❤❤
Notes, general ideas, and summary:
Agenda of being an effective speaker regardless of it's being planned or spontaneous, depends on:
1. Anxiety management.
2. Ground rules.
3. Speaking spontaneously.
- Anxiety management
85% of people are nervous when they speak in public. Anxiety isn't inherently a bad thing it can help you focus. However, excessive anxiety could impair our ability to speak spontaneously.
The techniques used in anxiety management:
- When anxiety symptoms kick in few minutes before public speaking (as in gurgly stomach, shaking limbs, etc.), just be mindful about them, acknowledge them and don't resist them "We simply greet our anxiety and say hey" Take a deep breath and don't let anxiety spiral out of control.
- Re-framing public speaking as a conversation and not a performance. There is no "right" or "wrong" way of presenting (although there are certainly better or worse ways). there are multiple ways to make it as a conversation like:
- Start with questions: they are dialogic in nature. They could be rhetorical, polling, or simply asking for information.
- Using conversational language. Using an inclusive language and not distance the audience from ourselves and the speech, in addition to having a relaxed body language.
- Be present oriented. Don't think about the far future. This in turn will clear your mind and make you less nervous. There are some ways of becoming present in the moment such as doing pushups, walking, listening to music, tongue twisters (they can help in warming up the voice as an added benefit) or it could be anything that brings the attention and use some cognitive resources.
- Ground rules for being comfortable in speaking in spontaneous situations
- Get out of your own way. Dare to be dull. Don't worry about being perfect or doing stuff flawlessly. Improvise, don't stockpile information, let your brain act spontaneously. Train the skill of improvisation. Because aiming at greatness could be in your way due to over evaluation, and over analyzation which leads to freezing up.
- See things as opportunities and not as challenges or threats. Make it a conversation and don't make it an adversarial situation. Make it an opportunity to clarify and explain what's in your head, and understand what people are thinking. Take a "Yes, and.." approach instead of "No, but..".
- Slow down and listen. "You need to understand the demands of the requirement you find yourself in, in order to respond appropriately". Don't jump to conclusions without gathering enough information. So, slow down and listen to understand and be in touch with the receiver to fulfill your obligation as a communicator. "Don't just do something, stand there."
- Tell a story. Respond in a structured way. Having a structure is key to having a successful spontaneous, and planned speaking. It increases processing fluency which is how effective we process information. We process and retain structured information 40% more reliably and accurately than non-structured ones. For example to memorize a string of 10 numbers we structure them into 3,3, and 4 numbers. Structure helps us Remember.
A couple of useful structures:
- The "Problem > Solution > Benefit" Structure. You firstly start talking about what is the problem, then talk about a way/ways to solve the problem, and finally, talk about the benefit of solving it. Never lose your audience. Set expectations and provide a structure to keep the listener on track, and this structure helps with that. Could be re-framed as "Opportunity > Solution [steps to achieve it] > Benefit"
- The "What? So what? Now what?" structure. Start firstly by talking about what the problem/idea is, why is it important, and then what the next steps are. This is a good formula for answering questions, and introducing people [Who they are? Why are they important? And what to do next with them (listening,drinking, etc..)]. In a spontaneous speaking situation we have to think about two things simultaneously; Figure out what to say and how to say it.
Practicing these structures is a key skill for effective spontaneous thinking. "Structure sets you free."
Sorry if there are any grammatical or spelling errors. I'm not a native English speaker.
Edit: Spelling.
Thank you!
thanks for this
Happy to help
bless you, thank you !
Fantastic. Thanks a lot
I love it! I'm a graduate student in bussines administration from Brazil, and these tips that were mentioned by Matt are very good for everyone who wants to be more effective in their voice. I consider myself a comunicative person, but I have some sttrugles when I am in front of lots of people. So after this presentation I'm more oriented on what I have to do to be more spontaneous when sharing my ideas.Thank you very much!
It should be talk fast, think faster. I hate it when a speaker tell the audience to stand up, what the hell.
É nois
Here is one thing that is Easier said then done, so let's quickly inclusive the matter -
1. Anxiety management
2. Spontaneous communication
Both are extremely important but not easy to apply it's totally understood in addition to this approach, we can develop spontaneous communication skill as per our purpose. Which will help you to remain motivated and positive towards spontaneous situation.
On the very serious note he is a ture spellbinder who's a phenomenal way of articulating his spontaneous thoughts and notion.
Genuinely i'm enough fortunate to watched this powerful vedeo.😊
I felt uncomfortable while watching the part of imagining gifts. But that was a great exercise. Amazing lecture. I loved the fact that he focused also on the importance of Active Listening. That game of S-P-E-L-L-I-N-G I-T was fun.
This is really educational, entertaining & inspiriing. Unlike other speakers, he is very entertaining because it is obvious that his speech has a personal touch in it and it is not something that was memorized. As an inspiring tour guide and ESL teacher, this is something I would like to achieve. Kudos to the speaker!
Glad you enjoyed it Kimberly, yeah Matt's got great content, really enjoy his videos!
18:22
Stock piling
23:20
Reacting rather than responding
Dare to be dull
25:56
See things as an opportunity
33:49
Slow down and listen
1. Manage anxiety
1. “Greet” anxiety. “This is me feeling nervous”
2. Reframe as a conversation not a performance
1. Start with questions (rhetorical, polling, etc.)
2. Use conversational language (“this is important to you” vs. “one must consider”, “step 1” vs. “The first thing for you to consider..”)
3. Be in present moment to eliminate anxiety (orientation to time influences reaction).
1. How: 100 pushups, tongue twisters, walk around building, focus on song, count backwards from 100 by tough numbers.
Tongue twister: I slit a sheet. A sheet I slit and on that slitted sheet I sit.
2. Warm up your voice
2. Practice Steps to Speak Spontaneously
1. Get out of own way (remove expectations)
Activity: Point and shout wrong name, without pre-planning
2. See interactions as opportunities not challenges
Activity: Surprise gift challenge. Giver: “I knew you’d like it because...”
3. Take time to listen
Activity: Spell letters of conversation
3. Use a useful structure
1. Problem/opportunity-> solution -> benefit
2. What?-> so what? (Why important) -> now what?
Book: “Speaking up without freaking out”
thanks dear
Nice breakdown.
Thank you. Your notes saved my life this evening. ;dd
Thanks
He is an incredible speaker and he knows how to efficiently get his point across I am a high school sophomore and I watched this entire video no issues its understandable and easy to learn from and take into your own life.
Namaste
A few tips to decide communication mode
1. Call/Meeting
a) If urgent needing two way communication
b) Complicated discussion on multiple topics which would be tedious to document
c) Informal, friendly discussion
d) Discussion with multiple people for brainstorming etc.
2. Email
a) Formal needing documentation
b) Holistic expression of ideas
c) Requires series of discussion and keeping track of history
d) Generally non urgent , where response can wait
3. Chat
a) Quick discussions requiring less time and where it is known that the other party is available to respond quickly/online
b) Short messages where response can wait
c) Expressing ideas using Emoticons
Every family👨👩👦 has that one person who will break the family financial struggle, I hope you become the one🤝
I pray I be the one🙏
Successful people don't become that way overnight, what most people see at a glance wealth, a great career, purpose-is the result of hard work and hustle over time I pray that anyone who reads this will be successful in life.
That's why we need to plan ourselves making extras in all we do because depending on paycheck that can give us our comfort and peace till we die is not guaranteed
This is actually what most families are going through, tax and rents takes almost what they got monthly, leaving them with no savings...
I'm a nurse and I saw all this coming, so I've planned myself so I engaged in forex trading, little I know about the business though but so far so good, Forex trading has been my very means of savings lately while my salary goes for bills and utilities
Amazing lecture. I wish you all the best with coping with your anxieties and becoming effective comunicators
I think apart from communication these rules can also be applied to our daily life to make it more easier and simpler.
Notes.
Anxiety Management:
-Notice and accept you're being nervous, this avoid it to spin up
-Reframe, you're having a conversation, not a performance
.ask questions
.use conversational language
-Be present-oriented, don't think about consequences, just focus on the moment
Ground rules:
1. Get yourself out of the way, stop looking for perfection, "dare to be dull"
2. See the communication moment as an opportunity (for example to land more effectively your message)
3. Slow down and listen
4. Respond telling a story (having a structure)
.Structure #1: problem, solution, benefit
.Structure #2: what is it? why is important? what are the next steps? (what, so what, now what)
I have studying to do. So I'm procrastinating productively by watching this video.
Wonderful, wonderful advice ! Thank you, Matt !!!!
The video is more inspiring than informative, knowing that it's very informative already.
But seeing you as a successful example is boosting us as well to do so ❤️
Great educational video! Is there any chance you can upload the worksheet that was handed out in the lecture for viewers to reference (I'm curious to know what some of the other structured techniques are)? Thanks!
Its available on the website he mentioned i.e. No freaking speaking
The most inspiring thing about this video for me is his confidence while speaking and teaching
The flow is smooth and worth emulating
Some very helpful tips that can be used in any setting. Great information given by the speaker, but extremely easy to listen to. His speech patterns were very easy to follow and not distracting mannerisms. I will definitely read his book and review his website.
@Hello there, how are you doing this blessed day?
As a proud member of AA, I have over 6 yrs public speaking experience. I prefer spontaneous vs planned, so not to give myself time to overthink or to seem scripted. I don't usually get very anxious and it gets easier every time.
what is AA ?
@ainsufia Alcohol Anonymous
I love the fact that this is the first video that I can focus on and not getting bored. I'm the introvert, like I always feel nervous and scared to present in front of my friends when that happens I tend to forgot about the topic that I'm going to talk about 😭 I really can't take that anxiety off
Takeaways - "Get out of your way", "Be in the moment" ----> "Do not pile up conversation in your head", "Don't be nervous", "Do some exercises like speaking a tongue twister", "Make your presentation a conversation, it also helps in listing down questions first", "Slow down and listen"
Hello there how are you doing today 👋👋👋
Brilliant talk....shows the way how to engage with audience effectively ❤
Communication is AMAZING. It's ART all by itself. COMMUNICATION IS NOT ONLY VERBAL. Obviously, BODY LANGUAGE is essential as well. Not to mention. It's the SIMPLICITY for me. This Gentleman is literally having a conversation about CONVERSATION which equals, communication. Effective communication!
~ LISTENING. ✨
Brilliant video for self-development. We overanalyse and evaluate when we think I want to give a great performance but if we dare to be boring , dare to face rejection therefore dare to be imperfect. Don’t use “No but…” (this is defensive), use “Yes and..” ( you can encourage someone to share more of whatever they say is strange to you).
"A Q&A session is an opportunity to clarify, to understand what people are saying"- Seeing it as an opportunity rather than a challenge and a threat. That whole sentence changed my life
Great, thank you Mr. Abraham, this is the first virtual presentation ever that kept me engaged just like being there physically even when I was watching on my own. I couldn't believe the first 46 minutes had passed when I checked the time length in the video... so interesting, engaging, and enjoyable!
I love your Ted Talks on public speaking and communication!
Hello there how are you doing today 👋👋👋
Watching this in 2021 and am so thankful for the tools he shared. What a fantastic, professional presentation!
I really enjoyed this 🙌 felt like I was there and such a great teacher and I love the way he interacts to keep it interesting, makee want to listen more.
This was really educational and kept me engaged the whole time. The skills i learned in this conversation is one that will cary on with me!
You're absolutely right...... Good evening how are you doing over there it's a lovely day that the lord has made.
I have no idea how I am just now blessed enough to discover Matt Abrahams but he has a new fan! I have been meaning to watch this for while but as I was talking my morning meditation walk I tuned in to his Grit & Growth Podcast episode and just had to finally watch this.
Am really grateful for this presentation.
I have always been nervous to ask my customers when they are paying their debts but now I feel able with structuring
Just watching him is a lesson in itself, such a professional speaker!
@Hello there, how are you doing this blessed day?
Great presentation! The interactive structure really helped me to open my mind and think in ways I haven’t before to build fundamental and important skill sets.
It's my first time to be focused with this kind of content or talk. I am currently on my stage where I am looking for a career that I will enjoy for the rest of my life. I have observed that majority of the audience are in their 50 to 80s I think and already took their MBA degrees in Stanford, and they are still attending this kind of talk make me realize that life is an everyday learning, and we should continue educate ourselves no matter achievements we have. The speaker speaks clearly which is very good for me as a listener who's not a native speaking in English.
Great workshop, even for the online video watchers consider this a fun and healthy workshop.
The final words of this video actually got me my first job after PG Diploma i.e., asking for guidance. It is a powerful tool and really helps to connect with the person.
Stay happy and healthy!
In order to be effective speaker
- anxiety in control
- ground rules
- speak spontaneously
Anxiety is good but it’s important to manage. Make your audience feel comfortable first in order to do that we have to manage our anxiety.
NERVOUSNESS- greet it and acknowledge it!
Take a deep breath and say I’m having anxiety.
Reframing it- plan or spontaneous we have to do right!
9:05 presenting right
9:21 reframe as conversationist
Start with questions. GET YOUR AUDIENCE INVOLVED!!!
Step1- Get out of own way
Step2-Reframe the situation and create the opportunity
Step3- slow down and listen
Step4- Respond in structured way, problem ,solutions, benefit, don't loose audience,
What to say and how to say
What so what, now what?
Structure sets you free.
Step5-
1 control anxiety be in the present
2 get out of your own way, like broken rythm
3 see challenges as opportunities
4 structure
Issue
Solutions
Benefits
Extra : paraphrasing
Thank you for offering this information. I am a nervous speaker and appreciate your tips on how to manage this condition.
wow this was so awesome, had so much fun while doing my assignment and listening to it at the same time:)
I'm cleaning up my room and I was looking up some podcasts to listen to but then I came across with this video, and I'm glad I did. Really enjoyed it, and learned a whole lot about how I should speak to a variety of audiences.
Great talks indeed from communication expert Matt ABRAHAM. Thank you very much sir for your training online...
Matt Abrahams at Stanford GSB has been providing excellent insights for business leaders.
This session is awesome. It’s so impactful. Thanks
i’ve had job interviews that went so well just because i admitted the fact that i was nervous, not only did it show im honest about how i feel, it also showed i cared.
thanks man
This seminar is the best example of what he taught us.
CR7 unt
CR7 for life
@ahmed khan CR7 for life
@CGI Future gg
thank you for this honestly, sometimes the answers seem easy but just dont realize what we do everyday with our time can effect our whole week or month.
It was a beautiful trip to a successful presentation and still relevant to today’s time. Thank you.
Of all the videos i watch on UA-cam,,,this is the most beneficial one av come through,,,I never thought am struggling when it comes to spelling out words quickly,,,😃😃😃 this is fantastic,,,well done 👍
Its very important to really feel and believe in what you want to say and you will be effective but also its very important to train yourself so thanks alot for this video
How to deal with nerve
1. Greet Anxiety - say hello to it, it's normal and natural, Take a deep breath - Anxiety helps us, we just want to manage it
2. Reframing it as a conversation
- Use conversational language (Inclusive language)
- start with questions in your presentation
3. Be present
Spontaneous Speaking
1. Don’t get in your own way - first step get out of the way
- Don't worry about being perfect or doing stuff flawlessly. Dare to be dull. Aiming for greatness will stop you from answering
- Train the skill of improvisation, don't stockpile information, let your brain act spontaneously.
2. See things as opportunity to express yourself
- Make it an opportunity to clarify and explain what's in your head
- Try and have fun - give gifts
- Before - what do you want to tell them - end point
3. Slow down and listen to your audience
- Pause - pace yourself and slow down
4. Tell a story and structure
- Problem -> Solution -> Benefits
- "What? So what? Now what?" structure. Start firstly by talking about what it is. Secondly, why is it important . And then what the next steps are.
5. Practice
This is a great video for learners of another language!! For me is super difficult to start a conversation in English. I will begin to apply all this information in my day-by-day 😊
Wish all the best
This talk is really enlightening! Maybe this is me overthinking and judging, but you can see often older people in the crowd who just sit there during the exercises. Yet they seem interested in what's going on around them, they just don't wanna look interested. How easy it is to get set in our ways and not be open to improvement!
Yep...some people's ego stops their progress.
TFor:22amrrrqq
Great advices that I have ever heard... He is so clear with his thoughts and shared everything that we need to have a great conversation ..Thanks for uploading❤
This video just change my perspective towards public speaking and answering questions when asked with meaningful content in it. Thank you for this awesome video.Liked and subscribed!! 👍
Much love and gratitude for this amazing informative session
Wonderful lecture to advance my knowledge of commutation skills. Im starting my journey to self improvement, who else is here with me?
I wish I would have watched this video before one interview that I had, the moment that anxiety came I was in trans mood :))I will use this next time
This is the best part of internet, we have so much information at one click away
Thank you!
Wowww guys, I accidentally searched for some communication tips and this video popped up. It has been a life-saver. Just nearly 1 hour, all practical strategies and tips come in one-pack, well-delivered. The speaker talks passionately and enthusiastically, his body movement is perfect, and that's what we can learn.
@Tiny Rocky Planet I live in Vietnam, and we’re over the pandemic for almost half a year; currently I’ve taken part in a speaking club, hence this video is still useful for me.
FYI, last semester (Jan - May), I used Zoom and teachers still required students to film presentation videos as if we were standing in front of a room full of listeners, and that explain why I searched for this video.
This was entertaining and informative. I'll definitely use the gift giving exercise. 👍🏾
Take a deep breath Acknowledge your anxiety
Conversation isn't a performance
Ask questions to engage the audience
Use conversational language
Be in the present moment by being physically active, listen to music, count backwards, say tounge twister warm up your voice,
#1. Manage Your Feelings
- Acknowledge your anxiety
- Use personal pronouns
- Let go of what happens next: enjoy the moment and say present
#2. Manage your Brain
- Stockpiling ideas or patterns is unhelpful in spontaneous communication => Name the Wrong thing
- View questions as a gift, not a problem to solve => Imaginary Gift Giving
- Let your immediate response be, "Yes and..." -> continues the conversation
#3. Do not speak until you truly listen
- Empty your mind of your response => Spell Everything
- Focus, Listen, and Can't Think Ahead
- "Don't just do something. Stand there"
#4. The Effectiveness of Strucutre
- Structure helps the audience remember
- We need to figure out _what_ we're going to say and _how_ we're going to say it. Structure helps us with the _how_.
- Story 1: Problem, Solution, Benefit
-> Use to "Never Lose Your Audience"
- Story 2: What, So What, Now What?
TLDR;
0. Manage your anxiety
1. Get out of your way: name the wrong thing
2. Give gifts: View questions + spontaneous speaking as gifts
3. Take time to Focus & Listen
4. Use Structures to frame how you speak
Questions:
- Hostile Environments: acknowledge the emotion without naming it.
- Remote Communication: force the audience to actually do something
- Hostile Cross Examination: if planned, identify themes ahead of times and concrete examples/evidence. Also, paraphrase and reframe things.
- Humor: self depreciating humor is your safest bet. Ask people for feedback + have a backup plan
- Learn from hesitant people: ask why a few times + ask them to provide advice
Am really filled with ineffable joy, me listening to this lecture, makes me pristine. 🥰🙏
It was very enjoyable and interesting, thank you a lot! i am using your activities with my students in speaking sessions
what is outstanding for me is, many old people want to hear and attend the seminar, and frequently ask the speaker how to talk effectively in order to talk without creating an altercation and ambiguity. Because I often see and feel, some of them are always feeling "I have been living in this world for a long time and you don't have the right to teach me how I live, specifically how to communicate with each other". But, amazingly, they're trying to listen and learn about it. I really appreciate those old people, furthermore, shout out to the speaker who gives a stunning presentation and education.
@Hello there, how are you doing this blessed day?
Notes, general ideas, and summary:
Agenda of being an effective speaker regardless of it's planned or spontaneous Follows:
1. Anxiety management.
2. Ground rules.
3. Speaking spontaneously.
- Anxiety management
85% of people are nervous when they speak in public. Anxiety isn't inherently a bad thing it can help you focus. However, excessive anxiety could impair our ability to speak spontaneously.
The techniques used in anxiety management:
- When anxiety symptoms kick in few minutes before public speaking (as in gurgly stomach, shaking limbs, etc.), just be mindful about them, acknowledge them and don't resist them "We simply greet our anxiety and say hey" Take a deep breath and don't let anxiety spiral out of control.
- Re-framing public speaking as a conversation and not a performance. There is no "right" or "wrong" way of presenting (although there are certainly better or worse ways). there are multiple ways to make it as a conversation like:
- Start with questions: they are dialogic in nature. They could be rhetorical, polling, or simply asking for information.
- Using conversational language. Using an inclusive language and not distance the audience from ourselves and the speech, in addition to having a relaxed body language.
- Be present oriented. Don't think about the far future. This in turn will clear your mind and make you less nervous. There are some ways of becoming present in the moment such as doing pushups, walking, listening to music, tongue twisters (they can help in warming up the voice as an added benefit) or it could be anything that brings the attention and use some cognitive resources.
- Ground rules for being comfortable in speaking in spontaneous situations
- Get out of your own way. Dare to be dull. Don't worry about being perfect or doing stuff flawlessly. Improvise, don't stockpile information, let your brain act spontaneously. Train the skill of improvisation. Because aiming at greatness could be in your way due to over evaluation, and over analyzation which leads to freezing up.
- See things as opportunities and not as challenges or threats. Make it a conversation and don't make it an adversarial situation. Make it an opportunity to clarify and explain what's in your head, and understand what people are thinking. Take a "Yes, and.." approach instead of "No, but..".
- Slow down and listen. "You need to understand the demands of the requirement you find yourself in, in order to respond appropriately". Don't jump to conclusions without gathering enough information. So, slow down and listen to understand and be in touch with the receiver to fulfill your obligation as a communicator. "Don't just do something, stand there."
- Tell a story. Respond in a structured way. Having a structure is key to having a successful spontaneous, and planned speaking. It increases processing fluency which is how effective we process information. We process and retain structured information 40% more reliably and accurately than non-structured ones. For example to memorize a string of 10 numbers we structure them into 3,3, and 4 numbers. Structure helps us Remember.
A couple of useful structures:
- The "Problem > Solution > Benefit" Structure. You firstly start talking about what is the problem. Then talk about a way/ways to solve the problem. And finally, talk about the benefit of solving it. Never lose your audience. Set expectations and provide a structure to keep the listener on track. And this structure helps with that. Could be re-framed as "Opportunity > Solution [steps to achieve it] > Benefit"
- The "What? So what? Now what?" structure. Start firstly by talking about what it is. Secondly, why is it important . And then what the next steps are. This is a good formula for answering questions, and introducing people [Who they are? Why are they important? And what to do next with them (listening,drinking, etc..)]. In a spontaneous speaking situation we have to think about two things simultaneously. Figure out what to say and how to say it.
Practicing these structures is a key skill for effective spontaneous thinking. "Structure sets you free."
@Hello there, how are you doing this blessed day?
Thanks!
Personally, I'm a great speaker! I have learned to do many research, presentation & speech in school!
The only problem I have
in public is, when someone gives me, the creepy feeling about her/him. Sometimes it doesn't take much, but just a simple glance!
I will try to have better preps before I go somewhere next time, maybe that would help!
He’s definitely someone who can make you admit everything just by his personality
You're absolutely right...... Good evening how are you doing over there it's a lovely day that the lord has made.
One of the best Lecture I've watched in my life ..
I've watched it before maybe 3 or 4 years and and again I've to listen to it and I will watch it more and more it's really good !!
Speak up without drinking out
Great speaker, very inspiring. I will work on those steps to improve my speaking. Thank you.
Great workshopy talk! We'd love to watch it with other students and learn from it for our professional life. Is it possible to get access to the handout mentioned during the first 10 minutes?
Kindly,
Laura
here,
nofreakingspeaking.com/wp-content/uploads/2016/07/Think-Fast-Talk-Smart-Hand-Outc.pdf
It is nice to find someone who is interested in educating people and enlightening their minds with his information, especially how to speak and the style of discussion
It's super helpful in a way that it makes you realise you are already born with spontaneity, you just have to let it show.
Little things when public speaking that are important >>> approach, attitude and practice
-Responding to cold calls
Spontaneous speaking examples introductions, feedbacks, Q/A and Toasts
I was brushing my teeth and this video popped up on my feed. Instantly, I recognized Matt’s face right away.. he was my speech professor in 2007! So happy to see him here all of these many years later!! Good memories came back right away cause he was one of the best teachers!
Cool
Tell me that you went to Stanford without telling me…
cool to know you had the privilege
So you were there in 2007
@Tenali editzz He taught my first speech class yes! Not here
Great presentation. With this my communication will improve and be better received by the people that I communicate too. Thanks!
I participated in the tongue twister test and I have to admit that I find it very much fun and genuine in getting out of my own way
Best video I've watched on UA-cam about communicating efficiently. I'm going to definitely apply some of these techniques.
This is comprehensive, enjoyable and well appreciated.
Very interesting and interactive session ❤
luego de escuchar esta cátedra tuve que impartir una charla y usando estos principios mejore después de 7 u 8 minutos la confianza de continuar mucho mas natural, gracias, estupendo y funcional. Gracias.
as a French teacher trainer, I have to plan next weeks a training about how the emotions are involving in the different steps of writing production. your lecture helped me so much with how to deal with different kind of people. I'm also quiet surprised with the profil of your audience. by the way, thank you so much .
This ted talk is absolutely perfect for me I'm absolutely terrible speaking off the cuff and this is one of the few Ted talks my Professor made us listen to and I listened to the entire thing
Seeing experiences that are “scary” instead as opportunities is a game-changer
What an excellent talk! UA-cam always right content when I needed. Appreciate!
i dont have to act dull cuz thats how i talk every time. but after watchin this video, i feel it helps me a lot. thanks so much, sir. what i can distill from this is make urself and the listeners feel comfy, engaged and feel the opportunity to communicate and engage, not as a hassle or challenge. and also, i have to think and listen deeply while speaking in the moment. this video has been a blast, i laughed even when i didnt play the games. plus, seeing pp getting joyment from the conversation is one of my fav parts.
He was telling the truth, it is fun to point at things and call them something else. Took a while to get into it, but soon it became more natural and started to make me chuckle.
I think that all the tips Matt gives us in this video are really useful.
Yet, in my humble opinion the most important thing when it comes to public speaking is the message.
It's having something to say and being really moved by the message so much so that one has no choice but speaking publicly about it.
Make a shy person mad and they will most probably express themselves in a very effective way.
A good talk that deserves the speaker's name on the title- Matt Abrahams, and a completed intro in the brief.