Service & Operational Excellence (Rowan Atkinson as Rufus, Gift Wrapping Scene, Love Actually)

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Every normal people in this world would expect to be served with high level of excellence by their vendors or service supplier. And almost every normal productive company in this world expect their employees to give the best & excellent service possible to their clients.
It's all normal.
But, how do the clients define "service excellence."
How does the company or service providers define "service excellence."
Often, the intention is nice.
Often, you think you're doing what is expected.
But do they really aligned?
Both clients or buyer and seller or service providers must have the same perspective on "service excellence."
Service excellence, by our definition, is simply matching both side's (buyers & sellers) expectation. Exceeding expectation, sometimes is nice, giving less than expected is never expected.

[@blop-a-blop9419]

1:52 I love it when he delightfully smells his hands x)

[@fnyaung]

Professor snape meets mr.bean

[@hidebarnes8188]

rowan Atkinson does asmr!!!!

[@professorsinting7641]

Thanks

[@yorkshirejord7211]

The angel ❤

[@sparczy-1848]

Mr bean and severest Snape
I knew my fan fics were right

[@piwinesia]

hahahha

[@crazyforcoffee5950]

Rip Alan Rickman

[@inakauswa7778]

good

[@ridwanbayusaputra6717]

Good

[@hiromilewis7724]

Good 😁

[@blahaj.]

How the hell did this get in my watch later???

[@billcipher5976]

2:18 hahaahahahahahahahaaaaaaa!!!!

[@miminurmaini7887]

Goods

[@mrri8166]

Professor Snape

[@Full_Counter]

DUDE FASTER!

[@dwijayarizky5013]

Ya ini yang om-om suka sama maknya Harry Potter, tp gk kesampekan.
Btw yg nonton ini cuma buat ikut kelas online kita se server.

[@fandomeditor8449]

Why can I only see snape

[@Potjandorie]

I knew this guy reminded me of harry potter

[@charitendra]

which movie is this?

[@piwinesia]

LOVE ACTUALLY, from early 2000s

[@ani7486]

Movie name please

[@piwinesia]

it's an old movide: LOVE ACTUALLY

[@mr.wuffles]

Is that professor snape?

[@piwinesia]

yessss

[@amitbarmeda9325]

Movie name plz

[@piwinesia]

LOVE ACTUALLY