Kumail is such a good comedic actor that it feels like he's part of the cast. Usually other hosts even other comedic actors or comedians look and act like struggling to remember dialogue or hit their marks but Kumail looks like a natural.
Yes, I agree, they force you to say this whole script and this checklist of things you have to tell the guest, awful job. It wasn’t our fault, we had to do it!
As a hotel receptionist, I think it's fair to say that 80% of check-ins go this way. Mostly because the duty manager forces these things down your throat
Happened to me flying from Australia, to LA, to Guatemala, to Costa Rica, got to the hotel that was booked for me (I'm a musician) at 8am. "Check in starts at 2". I slept on a couch. FFS.
It really is tough. I book reservations for Marriott. I get calls all the time requesting early check-in but we can't guarantee that in advance, because if the hotel's sold out the night before, a room has to be cleaned before they can give it to you. I always wince when people tell me they're flying in on a red-eye and I have to tell them the only way to guarantee it is to pay for the night before.
Well the typing is the logging in to the system. Then you have a list of names that are checking in alphabetically, so you ask to spell the name and just go down the list. Usually you find it before the guest finishes spelling their name out
Karolina Jarosz he was talking about how Kumails Character asked to spell the name Adams, and it showed up on the a, implying he didn’t know it started with a.
Kumail Nanjiani is always so good at these types of roles. He is good at any role, but especially customer service type roles. Super funny. Mikey Day is the best with his reactions to sht happening to or around him. He always sounds like he is truly bothered or distressed lol. Love Mikey.
Nope it isn’t. Been to 100-odd Marriott properties and no one behaves like this. Client will just speak to the Duty Manager in case the front desk guy is such a jerk.
@@kauspet I'm glad to hear that! I like Marriott and I think they are a good company. And I was trained to say things nearly identical to this skit. It was a brand new hotel so corporate had their top brass training us.
lol thats bc it is accurate for a marriott check in! I am a GM and they are taught to make sure they mention all amenities! The typing before giving a name is us logging into the computer or logging into the the pms fosse! We have to type our logging in before every other thing we do in the system!!! Haha this is impressive!
The only person who didn't even attempt to hide the fact she was looking at the cards was Leslie and she only had one line. Chris gave such a great delivery of his lines. Can't believe he's left the show already.
Everytime he says "staaar gazer lounge" I'm cracking up!!!! 😂 He sounds EXACTLY like those hotel or resort staff that try so hard to sell some kinda feature (Edit: some kinda feature I always end up falling for 😭)
Bigboiiiii Anger issues doesn't have anything to do with it. If something gets repeated so much it can irritate the brain and make you angry. Many people have that. It was making me irritated and a little angry, but I am far from having anger issues. All it is is the irritability from things being repeated several times.
I used to work at a hotel that pressured us into treating guests that way. I refused to do it because I hated the idea of treating people in a way that I would hate to be treated.
Not only hotel clerks. Near the end of Blockbuster Video, while trying to rent a movie, I was trapped by a cashier that would not stop trying to sell me a rental membership, and whatever else they were hawking at the counter. The word "No" was not in his vernacular.
The front desk clerk forgot to tell Mr. Adam's that all meals, snacks and drinks are served daily in The Star Gazers' Lounge. Extra towels and blankets can be picked up there too. Haircuts, spa, concierge, babysitting, laundry, room and pet services, shoe shines and a mini mall are conveniently located inside the Star Gazers' Lounge. The pool and gym entrance are accessible through the lounge. All hotel services thoughtfully and conveniently located in one area for the hotel guests' comfort. Don't be shy and check it out!
This skit could've used a different energy as the guy checking in. I felt the concierge did a fantastic job but the former NK prisoner didn't sell his impatience enough. Still, I love this skit.
The Star Gazer Lounge and the Spa Indulge, which was featured in Laditudes. That's Southwest Airlines in Flight Magazine is gonna be a new thing now! 🤣 I think what made it hilarious is Kumail Nanjiani had a genuine smile on his face like he enjoyed himself.
Thank goodness for "Silicon Valley", "The Big Sick", and "The Meltdown with Jonah and Kumail", so he doesn't have to play a passive-aggressive service employee in every single role. 🙂
Kumail is such a good comedic actor that it feels like he's part of the cast. Usually other hosts even other comedic actors or comedians look and act like struggling to remember dialogue or hit their marks but Kumail looks like a natural.
is this sarcasm?
Covfefe no.
He just destroyed hosting SNL. He killed in every sketch and opening monologue was a top stand up bit
pakistani denzel
I couldn't help but lol @ 3:49 tho. "Perfectly alrlrlrlright sir" haha
He offered him the lounge so much that now I wanna see The Star Gazer Lounge myself
For extra costs, of course!
😂🤣🤣🤣😂😂😂
Aaron Morris lol is that a key and peele reference 😂
GetInTheRing99 and go see the Danny Band
Mosa Elhusari of course it is (;
If you like this skit I believe you will also like the star gazer louuunnge
It was also featured in LAtitude Magzine
kibichi Altair lol
You nailed that joke
Why do people feel the need to edit thanks on their posts like it’s reddit or something
Giovanni Tirado of course.
I’d hang at the stargazer lounge! US GOVT is picking up the tab!
Not after returning from north korea...
@@adithyastren6218 💯💯
@@gianttitan7679 wtf does that mean?
I went when I was there. It was great.
@@adithyastren6218 it means he's keepin it one hundid
kumail is so good at staying in character
hes real actor, he plays in silicon valley
Loop everyone knows he’s an actor.
orwor - when I first heard it, I thought.
Hey that is the reaction after getting punched. Aka a slur in words!
Lies again? Serie A Leader
You'd fucking hope, it's his ONLY job.
The amount of typing he did for "Adams" was amazing lol
Who says he was typing adams?
This is a weird thing to notice but Kumail’s eye work here was amazing.
Especially for a guy who's not used to reading cue cards.
Great...now the whole time watching this, I was paying attention to his eyes lol
It's my dude, PD
O"gay"
coisa boa mano
I almost feel bad for the guy, even though it didn’t happen
Justin Brow
Justin Bro
Justin Br
Justin B
Justi
I was a hotel front desk dude for like 3 months this is so accurate lmao terrible job
Um, do you mean terrific and it autocorrected?
it is. and it's not even the agents fault. these stupid chain hotels make employees say these scripts and if not you can be written up.
Literally the worst job I’m doing it now 😭🤮
Yes, I agree, they force you to say this whole script and this checklist of things you have to tell the guest, awful job. It wasn’t our fault, we had to do it!
Ayse Chryst no it’s not. Stop lying .
As a hotel receptionist, I think it's fair to say that 80% of check-ins go this way. Mostly because the duty manager forces these things down your throat
Yes. I worked at a dingy motel and I didn’t have anything to push but the pool. Which was awful af.
The worst punch in SNL history.
But if you'd like to a see a better one thrown I highly recommend you check out the Stargazer lounge.
😂
👏👏👏
I really should have seen that Punch Line coming! 😂
😂😂😂😂
I thought it was good!
Books him for a 5:15am massage then can’t cancel because it’s not 24 hours in advance! Hahahahahah I was laughing so much!
This is too close to reality
He tricked him, not nice... 🙂
Didn't even mention the $50 cancellation fee lol
This sketch was featured in 'Latitudes' magazine.
Alex Thompson We actually have a copy!
That’ll be in the.. Stargazer Lounge
😂😂
😂
Good one 😂
Check-in at Marriot is so accurate. "Check-in starts in 4 hours" lol
Happened to me flying from Australia, to LA, to Guatemala, to Costa Rica, got to the hotel that was booked for me (I'm a musician) at 8am. "Check in starts at 2". I slept on a couch. FFS.
It really is tough. I book reservations for Marriott. I get calls all the time requesting early check-in but we can't guarantee that in advance, because if the hotel's sold out the night before, a room has to be cleaned before they can give it to you. I always wince when people tell me they're flying in on a red-eye and I have to tell them the only way to guarantee it is to pay for the night before.
Can kumail just be a regular cast member?
hell no, ill stop watching SNL.
you won't be missed
Steve Mandl then fuck off...!
Yessssssssssssssssssss Kumail is hilarious . A bit one note but funnnnnny
Yess
beck bennet has perfected his "government official" voice
typetypetypetypetypetypetypetypetype
Can you spell that?
Uh... A
Type
Found it!
Incredible hahahahahahahaha
Hatehatehatehatehatehatehatehatehatehatehatehatehatehatehate
Well the typing is the logging in to the system. Then you have a list of names that are checking in alphabetically, so you ask to spell the name and just go down the list. Usually you find it before the guest finishes spelling their name out
Karolina Jarosz he was talking about how Kumails Character asked to spell the name Adams, and it showed up on the a, implying he didn’t know it started with a.
Yup, it really be like that just for the heck of it or to stretch the time, guilty of it lmao
Kumail Nanjiani is always so good at these types of roles. He is good at any role, but especially customer service type roles. Super funny. Mikey Day is the best with his reactions to sht happening to or around him. He always sounds like he is truly bothered or distressed lol. Love Mikey.
I was a Marriott employee... This is 100% accurate!
Nope it isn’t. Been to 100-odd Marriott properties and no one behaves like this. Client will just speak to the Duty Manager in case the front desk guy is such a jerk.
@@kauspet oh well ok then. I guess my first hand experience was made up then. LOLZ XD
Jon H Or probably one of us is generalising things! Let me qualify and state I have never faced this at the properties I have stayed :)
@@kauspet I'm glad to hear that! I like Marriott and I think they are a good company. And I was trained to say things nearly identical to this skit. It was a brand new hotel so corporate had their top brass training us.
As a former hotel employee I can atest to this. As a former tourist I can atest to this.
The way he acted when he got punched. Why isn't anybody talking about that😂😂
"Happens allll the time."
Hate crime🤨
😂😂😂
This was almost too realistic... lol
bchbounds no
work at a hotel, its not haha
I'm waiting for the joke. Its basically every hotel chain checking word for word
lol thats bc it is accurate for a marriott check in! I am a GM and they are taught to make sure they mention all amenities! The typing before giving a name is us logging into the computer or logging into the the pms fosse! We have to type our logging in before every other thing we do in the system!!! Haha this is impressive!
@@Millie_dread I go thro that every time I go to a hotel lol
The guy was rescued from a hostage situation and for his first day back in the country, the government didn't book him the Stargazer Lounge?
I can tell I'm going to like this Kumail guy.
Kymmze J i dont think he is a regular cast. Ive seen him in plenty movies already i think he was the guest yeasterday
Late Night Sounds ohh... shame
Kymmze J he's got lots of other stuff though
Kymmze J watch silicon valley on HBO, he's in it anf it's too funny
He's hilarious on portlandia
"You know what? I'll just head back to North Korea!"
"Excellent sir. My I suggest you take the shortcut through the Star Gazer Lounge."
"And, don't forget to check out the Latitudes magazine on your flight "
He should've went right to the elevator to see David S. Pumpkins.
I really hope they do another David S. Pumpkins skit before Halloween.
I'm CRAZY ...for David PUMPKINS!
David S. Pumpkins should be an Easter Egg in every skit.
Any questions?
*gone
I love what he did with his hands every time he "The Stargazer Lounge"
Stargazer Lounge is best lounge
You know I heard it was featured in Latitudes magazine
Za best
Kumail Nanjiani didn't even look at the cue cards. He memorized all his lines.
Nagheenanajar
or this was his old job
The only person who didn't even attempt to hide the fact she was looking at the cards was Leslie and she only had one line. Chris gave such a great delivery of his lines. Can't believe he's left the show already.
This is like every ASMR check-in roleplay ever lmao
Lindsay Daly I was just thinking that! Haha glad I’m not the only one
That's so specific and I love that.
Wait is that a thing!?
@PeaceSeeker049 You meant he was indeed in Portland!?!°
Adam Ardens Okay, Adam, and how do you spell that?
While you look through comments could I interest you in The Star Gazzer Lounge?
Damn this skit is relatable
Why?
Ruple Thaker This happens at almost all hotels.
Ruple Thaker It’s relatable because it’s just is. You also relate to luxury at the Star Gazer Louuunge
lmao this was amazing haha
MASTER NELSON Ikr? I just got out of North Korea
Underappreciated skit for sure. Love Kumail in every character
Mikey Day is becoming a real star on SNL
He's alright, not quite a Kate or Kenan
Meh, he plays a good straight man(comedic meaning) in skits. Not particularly that funny, just good timing and straight face.
hes been a star for awhile,where the heck have you been? remember that maya and marty show?
kenan needs to move on.he's been on the show to long.
He's came a long way from those David Blaine shorts on UA-cam.
"Perfect, just another night to scream. ALL NIGHT LONG!" bro 😭
You should like this comment cuz...
It was featured in Latitudes, South West Airline's in-flight magazine.
I saw that in the Stargazer Lounge actually.
Anna Ferguson calm down lmao
ha
Anna F.W. its a joke???
IM NOT INTERESTED
Kumail has amazing comedic timing. His eyes tells it all.
Lol this is frustrating to watch
Then just imagine how he felt! LOL
Priscilla Willis I work for a hotel and I died laughing because it's sadly accurate in places hahahaha
God, I felt the guest's frustration as well even though it was a skit.
Faaaaaaaaaaaaantastic
Then you can relax at the Stargazer Lounge
Everytime he says "staaar gazer lounge" I'm cracking up!!!! 😂 He sounds EXACTLY like those hotel or resort staff that try so hard to sell some kinda feature
(Edit: some kinda feature I always end up falling for 😭)
Kevin Bacon hasn't aged a bit.
Kris Minnear Hey it IS Kevin Bacon hahahaa! Well spotted.
This guy sold me on the stargazer lounge 🤣
This clip started to make me angry
You have anger issues buddy. Get that taken care of.
Bigboiiiii Anger issues doesn't have anything to do with it. If something gets repeated so much it can irritate the brain and make you angry. Many people have that. It was making me irritated and a little angry, but I am far from having anger issues. All it is is the irritability from things being repeated several times.
May I suggest the Star Gazer Lounge
strokesdogs that comment is gold!
strokesdogs LMFAO
I used to work at a hotel that pressured us into treating guests that way. I refused to do it because I hated the idea of treating people in a way that I would hate to be treated.
Having worked front desk at a pretty high-quality hotel, I can say that these are all true. I love this so much.
Such a talented comedic actor. Kumail singing in the Danny Band in the Stargazer Lounge would be the event to see.
Wow only 4 minutes at the check in desk! Thats actually pretty good!
I work in the hotel industry and this is exactly how my coworkers and I handle shit at work lol
I love watching Leslie Jones stare at the teleprompter without blinking.
I just noticed the shot at the end. The Danny Band _is_ the check-in guy!!
Kumail is so good it's impressive.
If you like him, you might want to check out the stargazer lounge
DAAAAAAAMN Beck in uniform is a sight to behold
Hey that external shot is Coronado hotel in San Diego.
okrajoe thats right!! I lived there!!
the hotel del coronado
hotel del coronado is one of my favorite places!!
Nice
Really? I thought it looked like the Disney grand Floridian
I came to this sketch after reading about it in Latitudes,
that's South West Airline's in-flight magazine
Whatever kumail says it is so fucking funny. I don’t know why
yeah agreed,,, i think you are talking about BIG SICK
Yeah, he was featured in Latitudes magazine
I've watched his skits on SNL a countless amount of times...still funny. Jackets and jeans, omg.
I love how they've got the Hotel Del for their exterior shot. :)
Not only hotel clerks. Near the end of Blockbuster Video, while trying to rent a movie, I was trapped by a cashier that would not stop trying to sell me a rental membership, and whatever else they were hawking at the counter. The word "No" was not in his vernacular.
The front desk clerk forgot to tell Mr. Adam's that all meals, snacks and drinks are served daily in The Star Gazers' Lounge. Extra towels and blankets can be picked up there too. Haircuts, spa, concierge, babysitting, laundry, room and pet services, shoe shines and a mini mall are conveniently located inside the Star Gazers' Lounge. The pool and gym entrance are accessible through the lounge.
All hotel services thoughtfully and conveniently located in one area for the hotel guests' comfort.
Don't be shy and check it out!
0:20 that joke went right over the audience's heads
?
This is a masterpiece. Instant classic.
The outside of the hotel is the Hotel del Coronado in San Diego.
This skit could've used a different energy as the guy checking in. I felt the concierge did a fantastic job but the former NK prisoner didn't sell his impatience enough. Still, I love this skit.
"Cancellations must be made 24 hours in advance"
Lol wow
This is Hotel Del Coronado, in San Diego, CA :)
He’s like the clerks in ASMR videos that take one hour to check you in
Kumail was amazingly funny. The no break straight man was perfect.
This is one of those skits that always infuriates me but gets funnier every time I watch 😂😂
Why is nobody talking about how the set looked like a hotel? SNL sets are underrated. They're a national treasure.
The Star Gazer Lounge and the Spa Indulge, which was featured in Laditudes. That's Southwest Airlines in Flight Magazine is gonna be a new thing now! 🤣
I think what made it hilarious is Kumail Nanjiani had a genuine smile on his face like he enjoyed himself.
Perfectly OK sir, happens all the time, 😂😂😂😂😂
"May I have the last name of the reservation please?"
"Yeah, Adams."
(Long pause typing)
"Can you spell that for me?"
"Sure. A..."
"Found it!"
😂😂😂
Thank goodness for "Silicon Valley", "The Big Sick", and "The Meltdown with Jonah and Kumail", so he doesn't have to play a passive-aggressive service employee in every single role. 🙂
literally one of my favorite SNL skits 😂🔥
I’m front desk supervisor at a hotel and I can tell you first hand this is all too real 😂
I'm glad none of my hotel check-ins went like that.
I love Kumail! We need a sequel to this where we see the concierge play in the Danny Band, featured in Latitudes Magazine!
I just ordered a copy of the latitude magazine and can’t wait to visit the star gazer lounge 😁😁
Absolute comedy gold, from "Next time you do a documentary, try Paris, not North Korea!" to "listen to the Danny Band"!! 😂😂
Every time I think I've seen the best and funniest SNL sketch they seem to top it.
“The STAR GAZER looouuunge” 👌👌
This is why I love SNL
Every hotel wants to hire this guy
I've been a fan of Kumail Nanjiani for a long time, but this elevated it to new heights. He's completely set the bar for hosting SNL.
Love Kumail, his timing and composure are impeccable
That punch was so ridiculously fake 😂😂
Teja Tummuru yeah, that's what made it funnier, wouldn't want the man to actually punch him...
You wanna see better? Check in star gazer lounge
@@Idk-fo6zl This comment should receive an exponentially greater number of likes!!! 🤣🤣🤣🤣🤣🤣🤣
This is so real, especially the way they always stay calm and make you feel stupid for getting upset 😂
This was HYSTERICAL. 😂
Recipe for a great evening: Grabbing the latest issue of "Latitudes", and hanging out at the "Stargazer Lounge."
3:32 lol the subtitles changed the star gazer lounge to the star gayser lounge
😂😂😂
‘Perfectly alright sir, happens all the time’ 🤣😂🤣😂
0:01 That is Hotel Del Coronado in San Diego, CA, my hometown
Same… hotel sucks though
Really?! 😍 Is it as beautiful as it looks?
God DAMN Kumail just kills me every time he plays this role. I can't even pinpoint why he's so good at it.
Imagine if we’re all in the stargazer lounge 😳
this classic never gets old
What a passive-aggressive relationship with a covert narcissist is like!
Homosexual or..???
Sounds like my dad and me :(
That opening shot is of Hotel del Coronado on Coronado Island in San Diego. One of my favorite places!!!!! Best beach .....and a dog beach. 🐕
Epilogue: He became a Danny Band fan.
Kumail does a similar character in Portlandia and it's so funny. I think the banter/chemistry with him, Carrie and Fred make this bit funnier.
Haven’t been to the star gazer lounge but I’ve lounged while star gazing.
PLEASEEE THE WAY LESLIE STORMED OFF IS SO ACCURATE
😂😂😂 so much accuracy in offering the amenities lol
Kumail has played a LOT of characters like this in Portlandia he nails it every time!