"hello yes we're from the united states embassy, we would like you to refund us an overpayment please pay us 500,000 soviet russian rubles and deliver it to us - the united states government at our embassy partner the people's republic of china. Workers of the World unite and in god we trust! What do you mean this mishmash of identities dont make sense, the Caliph of the USA needs this immediately or his majesty will get angry at us!"
Some silly bastard tried that on me a few weeks ago. After 10 minutes of waffling I told him I was having trouble connecting. he asked why? I told him "because I don't have a computer"
It is hard to understand how being told to buy $5000 worth of Apple Gift Cards in order to "refund" some technical support company does not rise neon red flags immediately. o_O
It’s just the older people who come from a different era. None of it makes sense and don’t think people would/could do something so heinous/deceptive. Taking advantage of good hearted people.
Some people just aren’t very smart. Look at all those prank videos on here for example, the vast majority are obviously fake yet the comment section is rife with people who believe they're genuine. How some people can be so gullible is truly beyond me
I mean it's great that the scammers use this method. An Apple technician doesn't see that much money flow in gift cards very often (at least, not in person) and small talk might reveal some serious red flags for them instead.
Jim is kind of the Roy Rogers of the Internet!! And, he spends lots of his personal time doing this...and, it is not cheap doing this!! Sponsoring guys like Jim is very good! My intention!!
Some grocery stores allow massive gift card purchases. One in particular that I know definitively will do $5000 maximum, but the purchaser must present valid ID, address, method of payment, valid reason, so on for IRS/ SAR logging. It's a daunting, freaky, and time consuming process so chances are the scammer would be more than happy to get $1000 but hound the victim for the rest on another day.
I can do some translations here @17:17 he said "us ki bivi ne bharka Diya usko" TRANSLATION: "his wife must have warned him that he might be getting scammed". And @around 18:30 mark the scammers said (Translated) : "we got him fooled in very first attempt and he was willing to give us money but unfortunately his Grand daughter intervened." These guys used pejorative terms for the old guy when they saw the defeat. I'm not an Endian btw. But I understand the language. You are a true hero JiM. Keep it up.
this type of scam happened to me about 2 years ago. but I didn't lose any money I eventually figured out it was a scam but he did lock me out of my computer. he made a mistake and i saw him editing the HTML on my bank page. that's when i figured it out. later I went to school to become an IT technician. and realized how dumb I was. if only I knew back then what I know I would have known it was a scam sooner and prevented me getting locked out of my computer. I am now an IT technician and learning more programming and seek to destroy all scammers.
You are a fantastic human. You perform this because of your frustrations that we all have but what perplexed me is why these companies don't do more with the knowledge of what the majority of users in India and especially certain parts are doing!! The companies do bear some responsibility I do hope that this is something you are able to point out. Peace
yea but the pin still locks u out of ur computer so unfortunately even if u just hung up then and unplugged ur router it'd cut the remote access and be hilarious but still, pin :/
Whenever these scammers call me pretending to be from my ISP, I say "Ok, so I guess you want me to install TeamViwer, and you are going to tell me I have all this malware on my PC, right?" They usually hang up there.
this type of scam happened to me about 2 years ago. but I didn't lose any money I eventually figured out it was a scam but he did lock me out of my computer. he made a mistake and i saw him editing the HTML on my bank page. that's when i figured it out. later I went to school to become an IT technician. and realized how dumb I was. if only I knew back then what I know I would have known it was a scam sooner and prevented me getting locked out of my computer. I am now an IT technician and learning more programming and seek to destroy all scammers.
Seriously, a true hero. Breaks my heart especially when it happens to elderly. Actually happened to my grandmother. She didn’t give access because luckily I was there and she handed the phone over to me because she couldn’t understand them. The lady was getting pissed because we were passing the phone around. Eventually I told her that if she wanted to scam people she could at least be polite about it and to fuck off and hung up.
Maybe it's because I'm paranoid in general, but even if I were to fall for one of these I'm pretty sure how insistent and freaked out this guy gets (about minimizing something and leaving your mouse where it is) would make me suspicious.
@Han Lockhart I think most of the victims tend to be older. They might be confused by technology and so they just trust what someone says if they say it with enough authority. It's just a matter of not feeling like you can trust yourself. One of my friends almost got scammed by these things once. And I'm probably an asshole for thinking how funny it was that she (who is not old) almost fell for it, but since she contacted me before anything happened I was able to stop her. The the truth is, she's a bit tech illiterate and doesn't feel confident in understanding computer stuff. So, if other people tell her she needs to do something to her computer, it's easier for her to just believe what they say.
I'd agree with you mostly but I can tell you from helping family and friends mostly family with their computer problems on TeamViewer because I live in another state from them it gets extremely annoying when they start messing with the stuff when I'm trying to fix them something so I can understand cuz I've had to tell my dad multiple times don't touch the mouse
False thinking. Why at first answering the phone and don’t hang up? Second, why giving them acces to your computers it is so easy to avoid this without being a pc guy. Just remember, these companies will never call you, let never ever an unknown person connect to your computer and if you were sleep walking and came that far, then please turn on your brain, at the latest when they tell you to buy giftcards, due to worldwide operation companies are not able to receive wire transfers. I wish nobody a loss by these criminals, but I can not hide my inability of understanding and empathy for the victims.
If the victim had just told him" Oh you accidentally transferred 5000 to my account... well that's your fault not mine i am gonna keep that money... " this scammer would have flipped out..
When they get all angry and rude it really gives me major anxiety. The nerve to be rude (to mostly old people) when their scam failed... Thank you for spreading some fear within those scammer networks Jim.
Gun Nut I don't necessarily mean local police could prosecute; one of the limitations is that this scamming is international and local police forces don't have the resources to tackle international crime. I mean something more like: if the police had the time and ability to monitor scammers and to proactively prevent victims from being scammed, that would be cool. It's possibly pie-in-the-sky thinking.
The people who work in these call centres are usually the least bright people from their school days, who never did anything productive, and are too stubborn to accept that they wasted their time, instead of acquiring a useful skill. They get lured by the "lucrative offers" that these call center companies have to offer to the employees, this gives them a sense of accomplishment, totally overlooking the wanton acts that they commit I cannot enunciate how awful I feel to have these kinds of people represent my community. I hope someday these people wake up with an epiphany of what there actions are showcasing to the world. I hope you expose these people and dox the shit out of them. Let the world know, who these people truly are Wonderful work Jim! Cheers!
"The people who work in these call centres are usually the least bright people from their school days, who never did anything productive" So basically, the bullies? Well, at least from my point of view, that's how I imagine them.
Saransh Agarwal I've known some amazing people with their human race being India, that would NEVER do what these scammers in India are doing to people. I just wanted to make a comment, letting people know that not all India people and not all Nigerians are bad people or scammers. However, if you get a random phone call from someone speaking like they are from India and it involves your computer or money (in ANY way at all, please focus on the word "any", there are no exceptions) then you should be VERY suspicious. If they say who they are, then you should be able to look their phone number up and call back. If they give you a number to call back on, when you call the official number, report that number and ask them to verify the number is legitimate or a scam. So if they say they are your bank, then hang up and call your bank from the official bank number.
It's scary how a company like this could be established in the first place, are they on the surface or is it underground/illegal to run this sort of business in India?
Wow, wtf such an evil method of scamming. Even making old people go to the Apple store physically. But I can’t really believe people can fall for it at that point.
If you somehow really believed they had paid you. Why would you not return their money. They were aware the person had fallen for the scam of believing he had their money.
The scammer is possibly trying to get the victim to leave his computer as the transferred amount has come from the victims savings accounts so if the intended victim starts trying to return the fake refund then he may go to the savings accounts and notice a 5 grand chunk of money has left.
As a general rule, if a company pays you too much, leave the money in your account and tell them to go through the official process via the bank dispute, obviously do not spend it until the issue is resolved. For the same reason if you pay a company too much, they will do the same and tell you to go to your bank to dispute.
What I've read about that topic, it's the responsibilty of the one who is transferring money to make sure that he got the right account and the right amount. If he fails because he makes a typo the receiving account owner is not obliged to transfer the money back. At least thats law in germany and im pretty sure it's similar in the UK.
@@vidguy0101 Hi, I'm a law student and you're completely wrong. Please have a look at §812 BGB of German law. You can't just keep money because someone transfers it to you on accident. There's a whole subject in law called "unjust enrichment law" ("Bereicherungsrecht" in German) that deals with such cases and aims to reverse unjustified money transfer.
@@gayusschwulius8490 Depends of where you are, I know here this is clearly stated when I transfer money via my bank account (I paid my rent like this for a while) to someone else that I'm the one responsible and not the bank. They even give two warnings "are you sure you wrote the right ammount?" and "are you sure sure you transfer the money to the right account number?" before you can finally confirm the transaction.
@@jimmysimard3008 Yes, your bank isn't responsible, but the other person you sent the money to is still obliged to give you your money back. If you live in the US, have a look at the Restatement of the law of Restitution, if you live in the UK read Lipkin Gorman v Karpnale Ltd.
I had a call out of the blue. A company called themselves “TV Guard”. They’ll offer refunds if they can’t repair your TV. But first, your bank details are required. They’ve also want to know the make of your TV. I’d told him, the TV is made by “Zenith “ and it’s over 60 years old. He’d quickly hung up.
Jim I have been having a read about this under the Indian Cyber crimes act. This case would see this scammer charged with crimes from 66A to 66E and could face 3 years in an Indian jail. These can be set as consecutive sentences. If an international incident occurs like the IRS scam they could see life in prison. But in a country such as India where corruption is everywhere there is not much done unless other country's put pressure on them.
ITA. If the U.S. and other countries would give companies incentives to stop hiring legitimate Indian call centers until these criminals have their call centers shut down, their computers and assets confiscated, are made to pay reparations to their victims, and go to prison, then millions of Indian people would be losing their jobs. At that point, it wouldn't matter how corrupt the local or regional Indian police are. The Indian people would turn on these scammers and the Indian government would crack down on that shit b/c they'd be hemorrhaging legitimate jobs b/c of these international criminals. The only way to stop it is by international pressure and that means economic consequences for allowing this to continue. These people rob and bully people. They should be locked up and made to do real work until they've repaid every rupee.
ITA. If the U.S. and other countries would give companies incentives to stop hiring legitimate Indian call centers until these criminals have their call centers shut down, their computers and assets confiscated, are made to pay reparations to their victims, and go to prison, then millions of Indian people would be losing their jobs. At that point, it wouldn't matter how corrupt the local or regional Indian police are. The Indian people would turn on these scammers and the Indian government would crack down on that shit b/c they'd be hemorrhaging legitimate jobs b/c of these international criminals. The only way to stop it is by international pressure and that means economic consequences for allowing this to continue. These people rob and bully people. They should be locked up and made to do real work until they've repaid every rupee.
That's so absurd :D He even tells the person to go put some shoes on and get in the car lol, like he's talking them through a heist. Writing down instructions and shit...
You're a legend Jim. What you are doing is saving lives, no matter how small. I can't imagine this happening to any of my family members. Keep up the good work! 🙌🙌👏👏
"Microsoft" called me a few years back and when I asked them who they worked for and really pressed the issue they said some mean things about my mother. I'm still upset at Bill Gates.
In my country (Sweden), the printed newspaper and online versions put up regular warnings when scams are hot. Including a list of what not to do. But some people have difficulties knowing how to see through a scam. Sadly.
Yeah you are right but they still scam the people by using Bank ID or something like that. Warning is every in Sweden but sometimes they success because they target the older people!
At some point this whole thing doesn't have to do anything anymore with computer ignorance. Apple Gift Cards ? At what point does common sense hit these people ?
I mean, I was at work yesterday, had a woman come in and she said she has to buy $750 in Amazon gift cards to get "a dog out of quarantine at the airport". I asked her if it was her dog, she said no, but the picture was of some rare species of dog as a puppy. I told her it was probably a scam, but she still went and bought the cards. Even though I told her that it's extremely suspicious to require gift cards as payment. The scammers will later go into a gift card exchange shop and still get about 80% of the money left on the card back, so they make a good chunk of change for doing basically nothing.
@@admiralobvious this should be bumped up. This example happened quite often. They request western union or gift cards to pay for the non existent animal and then the say a bigger crate is needed or they need water and food. The desperation for a good deal completely blinds people.
I would have loved to hear the call you made afterwards explaining the scam to the guy. You are great at explaining this kind of stuff and really patient.
@@TheTheninjagummybear Older people and the "otherwise impaired"???? Being older doesn't mean "impaired." They target everyone. I am older, but am not impaired. Not understanding the workings of IT, Google, Windows, Apple and the rest doesn't mean people are impaired, it means that technology has outpaced people's education about the dangers posed by it. If you take your car in to a mechanic because your car is overheating, and he tells you that you need a $400 radiator because it's old and it's losing your antifreeze, you usually trust him to do his job, even though you don't know him, and don't know diddly about radiators. You might be losing antifreeze because you have a hole in your radiator hose. Maybe you just need a $25 hose. So he patches up your radiator hose where you don't see it, installs a new radiator, and you are on your way, not knowing any different. Scams happen all the time because everyone cannot know everything about everything.
Beware of sending any refunds to suspect or unknown sources. Even if you paid their bankers garanteed cheque in to your account yourself. IE you saw the bankers garanteed chequer with you own eyes and paid it in your self. So it looks safely in your account. Their real money in your real account. Then a call arives saying they have some problem or some transfer fee or tax fee so can you refund the money or a percentage to cover the costs. So it all looks okay as it's only their money which they sent you, right? Wrong! They didn't send any money. They sent a bankers garanteed chequer which is going to bounce. So the scam is the victim sending good money to refund money that never existed. If you ever have to refund bankers garanteed chequers always be sure they have cleared first. That may take 7 days. So do not refund untill the real money arrives.
Sir, you're great at tech stuff. Heart of gold. Might need a little practice at how to talk to the confused elderly. K.I.S.S. Stop telling them they might wonder how you got their contact information. That won't even occur to them until you suggest it, and then they're in suspicion mode at you. Just speak from the heart, 10x simpler than you think you need to, like you're talking to a kindergartner. Source: dealing with the confused elderly.
Simon Belmundo While that sounds like the most logical explanation let me burst the bubble here, these scammers don't have 1080p monitors. The video is in 1080p. Something is fishy. Anyway I find it very interesting about how Jim managed to do something like this. Also any scammer smart enough to setup a system like this will also probably be watching Jim's videos & will try to disinfect his computer.
When you call the victims, do they think you are part of the scamming team? It must be hard for them to understand everything (seeing that they seem to scam people who don’t have a large working knowledge of their computer). We need more people like you in this world, you do an amazing job. So thank you.
But to claim falsely you are a government agent would also be a con. Maybe a good con to prevent victimisation but it could still lead to unwanted problems such as impersonating a Police Officer. So honesty is likly the best policy. You could simply call yourself a real business name such as 'Victim Support'. Therefore representing yourself rather than running the risks of being caught as a scammer of provider of false identification. Any false identification could result in charges of identity fraud if any financial support is requested based on a service provided whilst falsly pretending to be some one else or a government agent.
I wish it was as easy as this to identify a scammer. My local telco outsources their technical support line to India. Their english is somewhat better, however.
Probably. I just had 3 months of phone problems and got quite a few genuine calls from people sounding like they were Indian (as part of ongoing diagnoses and for follow-up). Australia is a multi-cultural society. I feel bad when I have to interrogate every Indian-sounding person who calls me. I'm not going to tell them I'll call them back after taking their company ID... Sometimes it takes over twenty minutes to get through to someone from my telco technical department.
Facebook (where most people who have awful e-safety awareness live) should make a quick, lamens video explaining the bare basics of computers, the internet and scams to educate these people on the dangers. Even if you just have low level computer skills, you’d know that a call from “your computer maintenance department” is the biggest load of horseshit ever. Yes, the one company that oversees the global maintenance of all computers is calling me
+Catlord True. The logical end of such a move would lead to users inputting less personal data onto their accounts, thereby resulting in much less traffic overall.
Well, I can tell you, during my years with SAIC/DHS, I have no social media. Had to even shut my LinkedIn account down because every time someone tried to friend me (especially from the Middle East) within twenty minutes I would have a profile hit from DOD, DHS, or one of the armed forces branches!! Not a good thing.
Thank you for protecting (and rescuing) the vulnerable people who are liable to fall for this scam. Some (older) people are canny but others are far too trusting. You are doing fine work Jim, keep it up and I will keep showing your videos to everyone I know to keep them informed.
I think, that this is “old footage” from a past experience. I wouldn’t be surprised if the last few videos were all from the same scammers as they sorta have a similar theme. I think Jim probably spends a few days burning the midnight oil and seriously trying to stop or impede the scammers, and continues this for as long as he is able. Afterwards I believe he begins to sort trough the footage and edit it to upload. This would also account for the pattern of upload as well. Plus, I think Jim is smart enough not to announce he has access to the scammer’s system until he doesn’t anymore.
@Gun Nut It's common sense. And it's probably a scam..are you so stupid that you believe this shouldn't be questioned? I didn't say don't sell, I said ask questions. Freedom... The US people are far from free....lmao
I guess it depends on where you live, what things cost and what your using the gift cards for. Its not unusual in the area I live in for parents and grandparent to but gift cards for part of and sometimes all of the cost of some Apple product a child or grandchild is asking for. While in Walmart if you asked for a 1000 Google play card they would know right away its unusual and would ask questions - since the google play and steam cards were used so much for this and clerks started catching on and many stepped in when an older person would suddenly step up to but a few hundred dollars worth of cards and that made it hard on the scammers. Since an Apple store sell some pretty expensive things a 1000 gift card is not out of the normand it would not be unusual for Grandpa to but each one of his 5 or 6 grandchildren a high amount gift card. So some guy coming in and saking for that is, at least around here, pretty common and most are not being scammed but really are just buying for the kids. I know scammers went through this whole thing of having you stay online and not talk to anyone because they were leery of the clerks in stores like Walmart of Walgrens or Target started looking out for elderly buying maxed out google play cards in large quantities, and as things went that was a rare thing to happen so they would ask what was going on. Since someone wanting a couple 1000 gift cards is not an unusual request in an Apple store these scammers are on to a good thing. perhaps Apple needs to be made aware of what these scammers are trying to do with their gift cards and have clerks be a bit suspicious.
It's the only way of getting the extra money off the victim. If the scammer wanted to transfer cash out of the victim's bank account he would probably run into security checks, 2FA issues, the victim getting a phone call from a real bank customer service rep etc. and it would just become impossible. At that point you get nowhere because any victim with the IQ of a baked potato would smell a rat. Oh, and I'm pretty sure Apple gift cards are region locked and US-ones wouldn't work in India. So what's the point in the first place?
@@clarissamcpigeon7857 Apparently these people in India have help from people in the US. I watched a short documentary on these people, and the authorities made arrests in India, but also in the USA. What they spend the gift cards on I don't know, or perhaps they buy Apple products to then sell. Unfortunately most people who fall for these scams are elderly, and sometimes suffer from dementia, others just don't want to get into trouble, and go along with it because they fear getting into trouble. These scammers are ruthless! The first 6 months of 2018..they scammed people in the UK of over 500 million pounds, just imagine how much they are stealing from people in the US! 5-6 x the population.
It makes me so sad to hear someone nearly getting scammed and am really glad you prevent this from happening. Makes me so happy to see it worked out for this nice guy. A few people in the comments ask why the staff doesn't question the customer. I agree, to an extent. They should not question the customer, however there should be a reasonable method to spread awareness. For example, simply inform the customer that if they are using the gift cards for A. Paying the IRS, B. Paying technical support, C. Using the cards to transfer funds from another country, or D. Paying back someone who sent them too much money by accident via a "Microsoft refund" or other means is indicative of a potential scam, and the best course of action would be to immediately leave the store, shut down their PC if they allowed remote access, and halt any further communication with whoever is/was in contact with them. In reality some people will ignore this and think they know better, however this would cut down on these types of scams significantly, without hindering the freedom of the customer allowing them to make the purchase and send the gift card at their own risk.
Jim I think you are one of the best scam baiting youtubers most scam baiting YTs they troll the scammers by doing weird stuff like running malware once they have access to they're PC but they can just take it to the store and fix it but you actually raise awareness and save victims that's why I think you are one of the best! Like If you agree so he can read this so he knows how good of a person he is! 10:42 Indian Scammer ASMR LOL
1. Never grant access to your PC to anyone, especially no remote access, for no reason ! 2. If you might have a reason for ignoring #1, see #1 ! 3. Your work is , as always, awesome !
Yes, replies above are correct. I called Microsoft to repair an issue with my Windows 10 registration and the Microsoft support assistant used remote access to fix it. It was perfectly fine. Although it's a good rule of thumb to never let someone else have remote access
Of course there are legitmate companies using remote access tools. Btw he said "for no reason", meaning you didn't request it. You have to be really dumb if you give remote access to some stranger on phone (and if don't know what the software you're downloading does, then don't download just because they said so) who either called you, or you called him because you got his number on a fake popup.
I got scammed by a tax scheme recently; gave away too much of my time and too much personal information, but thankfully no money. The words "gift card" is what made me go from being stressed out and compliant to realizing it was definitely a scam.
@@notaplic8158 I listened to a scammer call recently and the Indian was pretending to be from the IRS. The baiter "victim' said, Well, if I owe that money I'll go right now and pay it at the local IRS office. The scammer was screaming, No, no. You must get Walmart gift cards! (okayyyyy)
I'm curious how you were actually able to see the scammer's desktop. I don't really understand how you were able to get that access, could you elaborate?
@@bojidarmartinov5949 I'm pretty sure Jim let's the scammers connect to his computer, and depending on what RAT they're using the connection can be switched
Bojidar Martinov in one of his videos he made a file disguised as a PDF called bank details, and the scanner downloaded it, but it was really a bit of special software that would let him get access without any indication like teamviewer. From the scammers end it just looked like a PDF that wouldn’t open
Next time, ask them whats up the chain. The obvious question then is: What chain? And then you answer: The chain i dragged you trough the mud, that one.
Yes. It seems very suspect. I seem to receive about a call every week from scammers even whilst most are blocked so never get through to my phone. So there must be thousands of attempts a day. The seem to catch a few. But there is some security in my back as they will ask for a password before any money is sent. So a scammer can not just black out the screen and send cash out direct.
Look how many years it took after the phone was invented and phone scams got started for it to sink in that you don't give personal details or account information over the phone unless you made the call and know its to that bank or business. One of the things that made that difficult to get through to people that they should not was the fact that they were using phones to do banking and had trouble grasping what was different from them calling in and giving account information to identify themselves and identifying themselves when the 'bank or business' called them. Usually, if asked after the fact why they did not hand up and call the number they usually used to reach the bank and then find out it was not legit. I have worked with the elderly for many years and with many they understand not to give it out over the phone, but now that they type it into a computer they don't grasp that its the same thing - if you don't know who your talking to don'y use your account name or password anywhere or give it out until you check it out. And I don't really know that law enforcement is doing enough - seeing that you have been able to track down a lot of identifying factors once you get something on their system, I have to wonder why law enforcement is not doing the same thing. As of yet there is no law that I know of against listening to people internet conversations without a warrant, and while Law Enforcement can use stings to get prostitutes off the street why can't they do much the same things scambaiters do and just make sure something gets on the scammers system that exposes who they are and where they are operating from. The hard thing is bringing them to justice as I have been told by many that when reports reach many of the district police in India the price is not that exorbitant to get them to look the other way and close the investigation.
Most people in general are very honest. That’s why these scammers are the lowest of the low. Dishonest scumbags who are willing to rip people off for their life savings taking advantage of human kindness and honesty. Disgusting.
@@mountainview7971 I think you missed part of the scam what they do is they edit the web page itself to show that dollar amount stays the same or let me rephrase that the savings account dollar amount stays the same the checking account actually has the more money in it that way this person can use their debit card to go buy these cards and when they do this when they edit the actual web page they have to keep you from seeing them edit this that's why they use that blanking screen and if you try to refresh the screen so that it reshows the correct amounts they have like a a screenshot screen capture that goes into its place and if you know how to check or if you noticed to check then you're not the person that they're going to try continue scamming
Watching these scam videos makes me physically ill. I feel so bad for the people that fall victim to these scams. I never knew how these scammers operate until finding these videos. Thank you for making them
I just watching this, and a scammer just calls me, I overpaid on my utilities, and he going to get me a Refund. That so funny I am behind on Paying my Utilities.
Normally these kind of videos bore me but this video was both educational and entertaining. I have watched multiple tech support videos dealing with lowlife scammers such as these ppl from India. I've always wondered if these scammers could wipe out someone's bank accounts by taking control of their computer, but never have I run across such an informative step by step video such as this one. But one question remains: how is it possible that these lowlife can go into a persons bank account and transfer money from their savings to checking and not just wipe that persons acct out stealing all their money???? This is where I'm confused😯... I'm looking forward to watching more of ur videos, I've just subscribed to ur channel and will be posting this video to my friends on Facebook. Thank u for an informative job well done. PS: is there a pt 2 to this video? 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
I wondered that too. I think they could just transfer all his money into their bank account. But then it would be easily traceable and they would be found by the authorities - as well as being guilty of multiple criminal offenses. The gift cards are a way to launder the money and make it look like it came from a legit source - and possibly not breaking any laws in the process.
I'm late to the party, but usually transactions WITHIN the account don't need an extra confirmation, whereas outbound transactions need TAN or something.
With my (German) bank, I am using ChipTan which would require you access to my physical card. It works by receiving a small device where I insert my bank card. On the online banking screen, the last step before actually doing the transaction, will be a so-called flickercode displayed. Then I hold the small device with my physical card inserted onto the screen and 5 infrared sensors "read" the flickercode off of my PC screen. This 2-way authenticiation makes it impossible here to simply transfer outside of my bank account, online transfering within my account. en.wikipedia.org/wiki/Transaction_authentication_number Scroll down to the "TAN GENERATOR" section and that's how it works for me. Without access of my bank card, nothing will happen and thus remote transfers are not possible.
I think the victim knows the new code. I am sure he was called afterwards and was informed of his new code which I am sure was captured by the RAT software keylogger capability.
First of all, thank you, Jim, for the work that you do, and for educating us. Secondly, to all who watch these videos, please don't get scared, get mad, and spread the word wherever you can. The most vulnerable are the elderly who were not raised with computers, did not have computers in the classroom, and were never offered any type of computer class in school - they simply didn't exist at that time. Talk to grandparents and elderly neighbors. Volunteer a little time each month to teach at Senior Centers. The more we share, the less power these scammers/criminals have...
Rookie computer tech person here: They changed the guy's password at the beginning of the scam, wouldn't turning the computer off lock him out of the computer in this case?
You can still get in it by changing password again at log on screen. Changing the ease access utility to a CMD, then at login use the command prompt to find the user account and create a new password
Wouldn't it be funny if Jim was watching as a scambaiter was on the line? Funnier yet if a scambaiter setup a fake bank online page to fool them with lol
Sweet justice! It's always hard for me to listen to a scam that's going the way of the scammer. You're a good man, Jim, and thanks for your efforts. I'm going to start setting up VMs and waste these asshole's time & do my part.
Yes, I'll be sure to rewatch your video "How to make a stealthy Virtual Machine" & I'm also using a volatile host, in the unlikely event they gain access to it I can simply nuke both. I've decided not to use Hyper-v though. What do you think of Oracle's VirtualBox?
@@JimBrowning And, with VM's go, these guys are getting wiser as to detection of VM's and hardware. Need to go in (as you suggested) and rename components of your VM; unless you just want to play the game and make them look like idiots?!!
If someone needs remote technical support for a business presentation and they have sensitive documents and information on the computer/in view, black screening is useful. It's a handy feature for its intended use, but it really is bullocks that it's there for free accounts. It should be only used for paid Teamviewer accounts and only for use with other paid for accounts. A paid TV account shouldn't be able to blackscreen a free TV account.
@@nunyabusiness2636 I guess that would depend on your interpretation of 'Sensitive Documents'? Having worked with SAIC for DHS we would never use any of these methods of document transfer. And, if you have a presentation with sensitive information I would think you would be prepared with proper backup of said presentation matter.
Michael Lovell The example was wrong. Typical blank screen scenarios are: A. higher ranking tech controls computer and uses mildly sensitive techniques or data to fix the problem, using black screen to hide the information from the user. B. User of any rank remotes to office from home or travel, blanking the screen to hide work documents from janitorial staff etc. leering at the screen. C. Tech remotes to public display (lobby, signage etc.) to do repair or service it, using black screen to hide inner workings from the public.
It shouldn't be solid black, it should have a message telling the person that "the remote-controller is still in control of their computer and can see and interact, and has blocked you from seeing what they are doing, if they deny this, restart your computer immediately to disconnect them before they harm your computer, as this is a common tactic used by scammers".
I found you though youtube's suggested videos! I can't believe I've never heard of scambaiting, been binging you and ScammerRevolts videos the past few days. I just felt like dropping a comment applauding and thanking you for pronouncing Oregon correctly!
Jim. I just wanted to say I’m grateful for people like you. You help balance the evil out in this world. Thank you from the bottom of my heart. When I can, I will be donating to you to help keep your good work going.
> *WINDOWS* tech support
> Wants refund via *APPLE* gift cards
> Yes this definitely makes sense
"hello yes we're from the united states embassy, we would like you to refund us an overpayment please pay us 500,000 soviet russian rubles and deliver it to us - the united states government at our embassy partner the people's republic of china. Workers of the World unite and in god we trust! What do you mean this mishmash of identities dont make sense, the Caliph of the USA needs this immediately or his majesty will get angry at us!"
@@OhNotThat Indeed, Soviet Russian rubles are worth about 1 trillionth of a US cent, if even that.
@@RichardWatt They are not, get your maths straight
Send yen instead! Lol
yeah man....dunno how can a normal person fell for this shit ,if they`re not old or disabled
Some silly bastard tried that on me a few weeks ago. After 10 minutes of waffling I told him I was having trouble connecting. he asked why? I told him "because I don't have a computer"
LMAO
lol
Good one :)
I thought of doing that! Ha great!
I did that too, he told me I was lying and I was scamming him
If these guys ever got into my bank account they would be severely disappointed.
Yup. "How can this person have MINUS MONEY!?
They would probably give some to you out of pity.
Hahaha
they can take your debt lol
If you have empty accounts the scam doesn't work so well lol.
"How has your granddaughter come between us" has to be one of the best lines from scammer.
I’ve also heard “I’m going to kill you, just open the door” , “ I’m going to slap your cat!”, and “my name is Lucifer and I worship Satan”
As long as they don't try to install foreign hackers into your IP address
17:57
@@George_Tropicana im going to slap your cat??
lol I'm going using this
P
That's like accidentally getting $100 back from McDonalds and they ask you to refund them with Starbucks gift cards
lol
except instead of $100 they sent you play money
LMAOOOO
*Wendy’s
@@kutsuro3901 *Monopoly money
why is glados trying to give me a refund
:D
For science!
@@internationalstateofmind8566 But the cake is a lie?!
@@Thiesi All the cake is gone.
Lol ya notice the similarities till i read that
It is hard to understand how being told to buy $5000 worth of Apple Gift Cards in order to "refund" some technical support company does not rise neon red flags immediately. o_O
It’s just the older people who come from a different era. None of it makes sense and don’t think people would/could do something so heinous/deceptive. Taking advantage of good hearted people.
Some people just aren’t very smart. Look at all those prank videos on here for example, the vast majority are obviously fake yet the comment section is rife with people who believe they're genuine. How some people can be so gullible is truly beyond me
It's a strange world that we live in
I mean it's great that the scammers use this method. An Apple technician doesn't see that much money flow in gift cards very often (at least, not in person) and small talk might reveal some serious red flags for them instead.
My
You've just saved some random person $5000, that's incredible.
ikr
What store would allow someone to buy $5000 worth of gift cards?
One run by the world's greediest company?
Jim is kind of the Roy Rogers of the Internet!! And, he spends lots of his personal time doing this...and, it is not cheap doing this!! Sponsoring guys like Jim is very good! My intention!!
Some grocery stores allow massive gift card purchases. One in particular that I know definitively will do $5000 maximum, but the purchaser must present valid ID, address, method of payment, valid reason, so on for IRS/ SAR logging. It's a daunting, freaky, and time consuming process so chances are the scammer would be more than happy to get $1000 but hound the victim for the rest on another day.
[eats microphone]
*"WHO WAS TALKING BEHIND YOU"*
Herbivore The Carnivore XBOX MICROPHONE INTENSIFIES
YOUR GRAND DAUGHTER HAS COME BETWEEN US
@@charliemallindine8164 Strange love triangle.
That was none of his fucking business..serve hom right kn the ass lol..
That One Dude
BALLS BALLS BALLS BALLS BALLS BALLS BALLS
How to transfer a call:
Swap your Headphones
I imagine a congo line of "supervisors"
SUPER LOUD NOISES intensifies CAN YOU HEAR ME?
**heavy breathing**
I can do some translations here
@17:17 he said "us ki bivi ne bharka Diya usko" TRANSLATION: "his wife must have warned him that he might be getting scammed".
And @around 18:30 mark the scammers said (Translated) : "we got him fooled in very first attempt and he was willing to give us money but unfortunately his Grand daughter intervened."
These guys used pejorative terms for the old guy when they saw the defeat.
I'm not an Endian btw. But I understand the language.
You are a true hero JiM. Keep it up.
👍Jim love the "job"(read this as an hobby)that u r doing...keep it up!!👍
Little-Endian or Big-Endian?
Thanks for translating
Tonicwine999 my pleasure
@@INT41O Genius.
you should make your command line black text on black to mess with them
"Sir yor komputer is brroken there iz no text on the komand prompt i weel fiks it for u with addisional charge"
this type of scam happened to me about 2 years ago. but I didn't lose any money I eventually figured out it was a scam but he did lock me out of my computer. he made a mistake and i saw him editing the HTML on my bank page. that's when i figured it out.
later I went to school to become an IT technician. and realized how dumb I was. if only I knew back then what I know I would have known it was a scam sooner and prevented me getting locked out of my computer. I am now an IT technician and learning more programming and seek to destroy all scammers.
@@shinwookang4379 Uh-huh. So, why did you copy/paste Taylor Youngreen's comment from two years ago? This comment is a scam! It's a scamment!!!
@@shinwookang4379 Dude legit just pasted a comment from somebody else on a video about scammers
@@jdnnle6 They did! And some people say it’s okay to copy comments! LOL! XD It’s not!
You should feel proud of what you do
Word.
@@yooperlite indeed.
yeah he's a nice guy
You are a fantastic human. You perform this because of your frustrations that we all have but what perplexed me is why these companies don't do more with the knowledge of what the majority of users in India and especially certain parts are doing!!
The companies do bear some responsibility I do hope that this is something you are able to point out.
Peace
666th like is me
Frankly if I thought I'd been given an extra 5k, I'd just hang up on the spot and they'd never hear from me again
That's what they hope you will do. By the time your account is drained, it's already too late.
@@hawkeye5955 you don't follow.
@@hawkeye5955 Drain it how? By calling back and asking you to go get Wal-Mart gift cards instead?
& give *Jim Browning* The nr to The scamer & he take it from there ! 🥴 & + you get kinde of a revenge
yea but the pin still locks u out of ur computer so unfortunately even if u just hung up then and unplugged ur router it'd cut the remote access and be hilarious but still, pin :/
This guy is like the Batman against scammers
He doesn't kill them, but he absolutely exposes them
He's Batman, and he needs The Punisher.
I like how the scammer spellchecks "corrupt" but spells it wrong anyway xD
CURRUPTED LUL
@@zidanhassan527 CURRYPTED
Cause indians
I suppose the academic requirements for that career are rather modest.
I've heard they spell things wrong to weed out anyone smart enough to figure out it's a scam.
@@bruhSaintJohn as an Indian, I approve of this joke
Whenever these scammers call me pretending to be from my ISP, I say "Ok, so I guess you want me to install TeamViwer, and you are going to tell me I have all this malware on my PC, right?" They usually hang up there.
Your username and pic 😂😂👏🏼👏🏼👏🏼
fuck i died laughting :D
this type of scam happened to me about 2 years ago. but I didn't lose any money I eventually figured out it was a scam but he did lock me out of my computer. he made a mistake and i saw him editing the HTML on my bank page. that's when i figured it out.
later I went to school to become an IT technician. and realized how dumb I was. if only I knew back then what I know I would have known it was a scam sooner and prevented me getting locked out of my computer. I am now an IT technician and learning more programming and seek to destroy all scammers.
Taylor youngreen how’d u get access to your computer again?
had to reinstall windows.
@@thebestnerd4444 Should have reinstalled Linux then. It would never happen again ;)
@@bonbonpony You can't use Linux if you want to do real work with your PC.
Bollocks. I do real work on my PC for many years since, and I use solely Linux for that.
I love "i will be transfering the call" shuffle muffle shuffle "HELLOOOEWWW"
**exactly the same voice**
@@curiouscollectiblesAU LOL
And they have the least sounding Indian name in the entire known universe.
18:22 in Hindi: "He was perfectly ready to go... He was perfectly ready. His grand-daughter arrived at his back..."
Thanks for the translation. I love how the scammers sound offended that their plan didn't work out.
This was in the description so
Didn’t need it really thanks anyway
Thanks for the translation!
@@Nexpeon I needed it so stfu
Dorabella Pharah Lol, i second that
Seriously, a true hero. Breaks my heart especially when it happens to elderly.
Actually happened to my grandmother. She didn’t give access because luckily I was there and she handed the phone over to me because she couldn’t understand them. The lady was getting pissed because we were passing the phone around. Eventually I told her that if she wanted to scam people she could at least be polite about it and to fuck off and hung up.
So you're the real granddaughter story.
Maybe it's because I'm paranoid in general, but even if I were to fall for one of these I'm pretty sure how insistent and freaked out this guy gets (about minimizing something and leaving your mouse where it is) would make me suspicious.
@Han Lockhart I think most of the victims tend to be older. They might be confused by technology and so they just trust what someone says if they say it with enough authority. It's just a matter of not feeling like you can trust yourself. One of my friends almost got scammed by these things once. And I'm probably an asshole for thinking how funny it was that she (who is not old) almost fell for it, but since she contacted me before anything happened I was able to stop her. The the truth is, she's a bit tech illiterate and doesn't feel confident in understanding computer stuff. So, if other people tell her she needs to do something to her computer, it's easier for her to just believe what they say.
@Han Lockhart lol.. holup
I'd agree with you mostly but I can tell you from helping family and friends mostly family with their computer problems on TeamViewer because I live in another state from them it gets extremely annoying when they start messing with the stuff when I'm trying to fix them something so I can understand cuz I've had to tell my dad multiple times don't touch the mouse
False thinking. Why at first answering the phone and don’t hang up? Second, why giving them acces to your computers it is so easy to avoid this without being a pc guy. Just remember, these companies will never call you, let never ever an unknown person connect to your computer and if you were sleep walking and came that far, then please turn on your brain, at the latest when they tell you to buy giftcards, due to worldwide operation companies are not able to receive wire transfers. I wish nobody a loss by these criminals, but I can not hide my inability of understanding and empathy for the victims.
Did you send Bill a link to this video? It would be good to get some feedback from Bill.
“But sir I need my money”
The irony😂😂😂
If the victim had just told him" Oh you accidentally transferred 5000 to my account... well that's your fault not mine i am gonna keep that money... " this scammer would have flipped out..
When they get all angry and rude it really gives me major anxiety. The nerve to be rude (to mostly old people) when their scam failed... Thank you for spreading some fear within those scammer networks Jim.
Yes when they are angry and rude, that tips you off to a scammer, it did for me.
You sir, are a saint.
The world needs more people like you.
I wish you could be in every major city.
Local police forces could use people like this. I got scammed recently and my local police could do nothing.
That’s more because of legal shit than with capability
Gun Nut I don't necessarily mean local police could prosecute; one of the limitations is that this scamming is international and local police forces don't have the resources to tackle international crime. I mean something more like: if the police had the time and ability to monitor scammers and to proactively prevent victims from being scammed, that would be cool. It's possibly pie-in-the-sky thinking.
The people who work in these call centres are usually the least bright people from their school days, who never did anything productive, and are too stubborn to accept that they wasted their time, instead of acquiring a useful skill.
They get lured by the "lucrative offers" that these call center companies have to offer to the employees, this gives them a sense of accomplishment, totally overlooking the wanton acts that they commit
I cannot enunciate how awful I feel to have these kinds of people represent my community. I hope someday these people wake up with an epiphany of what there actions are showcasing to the world.
I hope you expose these people and dox the shit out of them. Let the world know, who these people truly are
Wonderful work Jim! Cheers!
Despicable people who do this, prey on the elderly. Good for you denouncing this shit, many indians get defensive
"The people who work in these call centres are usually the least bright people from their school days, who never did anything productive"
So basically, the bullies? Well, at least from my point of view, that's how I imagine them.
Saransh Agarwal I've known some amazing people with their human race being India, that would NEVER do what these scammers in India are doing to people. I just wanted to make a comment, letting people know that not all India people and not all Nigerians are bad people or scammers. However, if you get a random phone call from someone speaking like they are from India and it involves your computer or money (in ANY way at all, please focus on the word "any", there are no exceptions) then you should be VERY suspicious. If they say who they are, then you should be able to look their phone number up and call back. If they give you a number to call back on, when you call the official number, report that number and ask them to verify the number is legitimate or a scam. So if they say they are your bank, then hang up and call your bank from the official bank number.
@Frank Winkhorst no, Agarwal is a very generic last name in India, you would find hundreds of thousands of them
It's scary how a company like this could be established in the first place, are they on the surface or is it underground/illegal to run this sort of business in India?
Wow, wtf such an evil method of scamming. Even making old people go to the Apple store physically. But I can’t really believe people can fall for it at that point.
Will you ever post it on UA-cam?
If you somehow really believed they had paid you. Why would you not return their money. They were aware the person had fallen for the scam of believing he had their money.
The scammer is possibly trying to get the victim to leave his computer as the transferred amount has come from the victims savings accounts so if the intended victim starts trying to return the fake refund then he may go to the savings accounts and notice a 5 grand chunk of money has left.
As a general rule, if a company pays you too much, leave the money in your account and tell them to go through the official process via the bank dispute, obviously do not spend it until the issue is resolved.
For the same reason if you pay a company too much, they will do the same and tell you to go to your bank to dispute.
What I've read about that topic, it's the responsibilty of the one who is transferring money to make sure that he got the right account and the right amount. If he fails because he makes a typo the receiving account owner is not obliged to transfer the money back. At least thats law in germany and im pretty sure it's similar in the UK.
@@vidguy0101 Hi, I'm a law student and you're completely wrong. Please have a look at §812 BGB of German law. You can't just keep money because someone transfers it to you on accident. There's a whole subject in law called "unjust enrichment law" ("Bereicherungsrecht" in German) that deals with such cases and aims to reverse unjustified money transfer.
@@gayusschwulius8490 Depends of where you are, I know here this is clearly stated when I transfer money via my bank account (I paid my rent like this for a while) to someone else that I'm the one responsible and not the bank. They even give two warnings "are you sure you wrote the right ammount?" and "are you sure sure you transfer the money to the right account number?" before you can finally confirm the transaction.
@@jimmysimard3008 Yes, your bank isn't responsible, but the other person you sent the money to is still obliged to give you your money back.
If you live in the US, have a look at the Restatement of the law of Restitution, if you live in the UK read Lipkin Gorman v Karpnale Ltd.
@@gayusschwulius8490 None of those countries... Nothing the guy can't do but sue and he wouldn't win his case.
I had a call out of the blue. A company called themselves “TV Guard”.
They’ll offer refunds if they can’t repair your TV. But first, your bank details are required. They’ve also want to know the make of your TV.
I’d told him, the TV is made by “Zenith “ and it’s over 60 years old.
He’d quickly hung up.
Jim I have been having a read about this under the Indian Cyber crimes act. This case would see this scammer charged with crimes from 66A to 66E and could face 3 years in an Indian jail. These can be set as consecutive sentences. If an international incident occurs like the IRS scam they could see life in prison. But in a country such as India where corruption is everywhere there is not much done unless other country's put pressure on them.
ITA. If the U.S. and other countries would give companies incentives to stop hiring legitimate Indian call centers until these criminals have their call centers shut down, their computers and assets confiscated, are made to pay reparations to their victims, and go to prison, then millions of Indian people would be losing their jobs. At that point, it wouldn't matter how corrupt the local or regional Indian police are. The Indian people would turn on these scammers and the Indian government would crack down on that shit b/c they'd be hemorrhaging legitimate jobs b/c of these international criminals. The only way to stop it is by international pressure and that means economic consequences for allowing this to continue. These people rob and bully people. They should be locked up and made to do real work until they've repaid every rupee.
ITA. If the U.S. and other countries would give companies incentives to stop hiring legitimate Indian call centers until these criminals have their call centers shut down, their computers and assets confiscated, are made to pay reparations to their victims, and go to prison, then millions of Indian people would be losing their jobs. At that point, it wouldn't matter how corrupt the local or regional Indian police are. The Indian people would turn on these scammers and the Indian government would crack down on that shit b/c they'd be hemorrhaging legitimate jobs b/c of these international criminals. The only way to stop it is by international pressure and that means economic consequences for allowing this to continue. These people rob and bully people. They should be locked up and made to do real work until they've repaid every rupee.
In India the police are terrible. Literally someone gets murdered and they do nothing about it.
to be honest, just living in India is a prison sentence.
Would love to of heard what bill said when you called him back. What you’re doing is amazing a true hero to the regular folk.
That's so absurd :D He even tells the person to go put some shoes on and get in the car lol, like he's talking them through a heist.
Writing down instructions and shit...
Lmao he wants the money so badly
A scammer literally called about my "student loans" while i was watching this video.
Lucky you
😂
Why do these guys all say "Okay?" every other sentence. I swear, it's the most annoying thing about these scams.
You're a legend Jim. What you are doing is saving lives, no matter how small. I can't imagine this happening to any of my family members.
Keep up the good work! 🙌🙌👏👏
no life is "small" or less valuable than other
@@Petar321_GT I meant his efforts. Guess that came out wrong.
@@MRJMXHD not a big deal, i am just pointing out. And i agree.
This guy is a hero.
@@Petar321_GT 👏👏
Ok you are a hero I felt so bad for the guy then you called him what a guy
Were you able to help him get his computer unlocked?
Yes, Jim logged the password and gave it to Bill.
@@BigDaz Glad to hear it. That was worrying me too.
ole88bluegmc or just buy a windows unlock key (usb tool)
Wait how does he get this video if it’s a real victim??
@@clayjens
Oh man that's cool
Can you do more of those recordings with the saved victims ? it really is pure joy when we hear they've been saved by you.
"Microsoft" called me a few years back and when I asked them who they worked for and really pressed the issue they said some mean things about my mother. I'm still upset at Bill Gates.
In my country (Sweden), the printed newspaper and online versions put up regular warnings when scams are hot. Including a list of what not to do. But some people have difficulties knowing how to see through a scam. Sadly.
Too bad there are no Swedish scambaiters.
ua-cam.com/video/doZ-Wmgrkfs/v-deo.html
@@Mario583a There are. But they were more common a few years ago. A few years ago I could sometimes get up to 3 calls a week.
Ey my boi is from Sweden
Yeah you are right but they still scam the people by using Bank ID or something like that. Warning is every in Sweden but sometimes they success because they target the older people!
My favorite ones are the ones when you manage to help the victims before any real damage is done... you're a hero Jim.
I agree with you, Jim is the best.
At some point this whole thing doesn't have to do anything anymore with computer ignorance. Apple Gift Cards ? At what point does common sense hit these people ?
these scams mostly take advantage of old people who don't know any better, to them it makes perfect sense.
They prey on the weak and vulnerable.
I mean, I was at work yesterday, had a woman come in and she said she has to buy $750 in Amazon gift cards to get "a dog out of quarantine at the airport". I asked her if it was her dog, she said no, but the picture was of some rare species of dog as a puppy. I told her it was probably a scam, but she still went and bought the cards. Even though I told her that it's extremely suspicious to require gift cards as payment.
The scammers will later go into a gift card exchange shop and still get about 80% of the money left on the card back, so they make a good chunk of change for doing basically nothing.
@@admiralobvious this should be bumped up. This example happened quite often. They request western union or gift cards to pay for the non existent animal and then the say a bigger crate is needed or they need water and food. The desperation for a good deal completely blinds people.
+Kayla cuey
Hmm not sure if I follow how that scam works. Surely the people know if their own dog is in quarantine.
i cant be the only one that enjoys playing along with scammers until they give up hope
Man, I love that you interviened just in time to warn someone that they were about to go broke. This is heartwarming.
I would have loved to hear the call you made afterwards explaining the scam to the guy. You are great at explaining this kind of stuff and really patient.
Very Good Job.
These scammers are even worse, They scam those who have already been scammed.
But why are these people so incredibly stupid. Scamed once an then "Oh these indian guys again, this time they will give me money back".
@@__Mr.White__, They target older people and people who are otherwise impaired.
@@TheTheninjagummybear Older people and the "otherwise impaired"???? Being older doesn't mean "impaired." They target everyone. I am older, but am not impaired. Not understanding the workings of IT, Google, Windows, Apple and the rest doesn't mean people are impaired, it means that technology has outpaced people's education about the dangers posed by it. If you take your car in to a mechanic because your car is overheating, and he tells you that you need a $400 radiator because it's old and it's losing your antifreeze, you usually trust him to do his job, even though you don't know him, and don't know diddly about radiators. You might be losing antifreeze because you have a hole in your radiator hose. Maybe you just need a $25 hose. So he patches up your radiator hose where you don't see it, installs a new radiator, and you are on your way, not knowing any different. Scams happen all the time because everyone cannot know everything about everything.
@@yellowbird5411, As we age, the risk of mental deterioration rises. Scammers know this and take advantage, because they're vultures.
"Can you refund me my money back?"
No.
*shuts down computer*
Hey, you're going out of business anyway or shutting down that department, why should I?
Beware of sending any refunds to suspect or unknown sources. Even if you paid their bankers garanteed cheque in to your account yourself. IE you saw the bankers garanteed chequer with you own eyes and paid it in your self. So it looks safely in your account. Their real money in your real account. Then a call arives saying they have some problem or some transfer fee or tax fee so can you refund the money or a percentage to cover the costs. So it all looks okay as it's only their money which they sent you, right? Wrong! They didn't send any money. They sent a bankers garanteed chequer which is going to bounce. So the scam is the victim sending good money to refund money that never existed. If you ever have to refund bankers garanteed chequers always be sure they have cleared first. That may take 7 days. So do not refund untill the real money arrives.
i know right lol
Yes, I will refund you your money back, sir. You just need to go to this website and complete this form for me, so that I could refund you.... ;)
Sir, you're great at tech stuff.
Heart of gold.
Might need a little practice at how to talk to the confused elderly.
K.I.S.S.
Stop telling them they might wonder how you got their contact information. That won't even occur to them until you suggest it, and then they're in suspicion mode at you. Just speak from the heart, 10x simpler than you think you need to, like you're talking to a kindergartner.
Source: dealing with the confused elderly.
I'm genuinely proud of you, and I don't even know you mate. One of the internet's real heroes. Keep fighting the good fight.
Another great video Jim.
Why hello skeleton. Nice to see you here.
I may be too emotional but I'm kinda touched right in the feels when he prevents a scam like this. Some people make a difference and it's inspiring.
Firstly can someone explain HOW ON EARTH DID JIM GET THE DAMN SCREEN CAPTURE? HOW DID HE RECORD THIS?
@@therealb888 I think he hacked into that PC they were using somehow with an exploit
Simon Belmundo
While that sounds like the most logical explanation let me burst the bubble here, these scammers don't have 1080p monitors. The video is in 1080p. Something is fishy.
Anyway I find it very interesting about how Jim managed to do something like this. Also any scammer smart enough to setup a system like this will also probably be watching Jim's videos & will try to disinfect his computer.
Thanks for saving this guy.
When you call the victims, do they think you are part of the scamming team? It must be hard for them to understand everything (seeing that they seem to scam people who don’t have a large working knowledge of their computer).
We need more people like you in this world, you do an amazing job. So thank you.
But to claim falsely you are a government agent would also be a con. Maybe a good con to prevent victimisation but it could still lead to unwanted problems such as impersonating a Police Officer. So honesty is likly the best policy. You could simply call yourself a real business name such as 'Victim Support'. Therefore representing yourself rather than running the risks of being caught as a scammer of provider of false identification. Any false identification could result in charges of identity fraud if any financial support is requested based on a service provided whilst falsly pretending to be some one else or a government agent.
The best part of these videos is when Jim intervenes to save a victim . The rest of it is torture for me listening to these scam maggots. Thanks JB
"I was just minding my own business, stealing $5000 from you, and your granddad has come between us!"
your granddaughter**** not granddad.
Wow scammers have gone too far into locking their victims computers
If you get a call from someone you don't know with an Indian accent, it's probably a scam!
I wish it was as easy as this to identify a scammer. My local telco outsources their technical support line to India. Their english is somewhat better, however.
If someone calls YOU from india, it's probably a scam. If you call a call center yourself and they're from india, it's probably not.
Probably. I just had 3 months of phone problems and got quite a few genuine calls from people sounding like they were Indian (as part of ongoing diagnoses and for follow-up). Australia is a multi-cultural society. I feel bad when I have to interrogate every Indian-sounding person who calls me. I'm not going to tell them I'll call them back after taking their company ID... Sometimes it takes over twenty minutes to get through to someone from my telco technical department.
fact
No matter the accent, never allow someone to have remote access to your computer and you avoid these kinds of scams entirely.
Facebook (where most people who have awful e-safety awareness live) should make a quick, lamens video explaining the bare basics of computers, the internet and scams to educate these people on the dangers. Even if you just have low level computer skills, you’d know that a call from “your computer maintenance department” is the biggest load of horseshit ever. Yes, the one company that oversees the global maintenance of all computers is calling me
But if Facebook teaches people how to be safe on the internet they will lose all their customers.
+Catlord
True. The logical end of such a move would lead to users inputting less personal data onto their accounts, thereby resulting in much less traffic overall.
Strangely enough I've shared this video on Facebook to raise awareness of this scam, it's the easiest way to do it.
Well, I can tell you, during my years with SAIC/DHS, I have no social media. Had to even shut my LinkedIn account down because every time someone tried to friend me (especially from the Middle East) within twenty minutes I would have a profile hit from DOD, DHS, or one of the armed forces branches!! Not a good thing.
Thank you for protecting (and rescuing) the vulnerable people who are liable to fall for this scam. Some (older) people are canny but others are far too trusting. You are doing fine work Jim, keep it up and I will keep showing your videos to everyone I know to keep them informed.
Lots of keeps there.
Jim is an absolute GENUIS!!!!
Saved "Bill" from losing a lot of money...
Well done Jim!
Thanks again Jim. I hope the scammers don't end up realising you have access.
This is what's confusing to me. Cant they just google "scambaiting" and find these videos?
I think, that this is “old footage” from a past experience. I wouldn’t be surprised if the last few videos were all from the same scammers as they sorta have a similar theme.
I think Jim probably spends a few days burning the midnight oil and seriously trying to stop or impede the scammers, and continues this for as long as he is able. Afterwards I believe he begins to sort trough the footage and edit it to upload. This would also account for the pattern of upload as well.
Plus, I think Jim is smart enough not to announce he has access to the scammer’s system until he doesn’t anymore.
I love the smell of defeated scammers in the morning!
monix It smells like.... Curry
I like that thanks to the malware you can hear the chaos on the scammer’s side 😂
APPLE stores should question why someone needs 5000 dollars worth of vouchers. Very few genuine reasons for 5k worth of vouchers
@Gun Nut It's common sense. And it's probably a scam..are you so stupid that you believe this shouldn't be questioned? I didn't say don't sell, I said ask questions. Freedom... The US people are far from free....lmao
I guess it depends on where you live, what things cost and what your using the gift cards for. Its not unusual in the area I live in for parents and grandparent to but gift cards for part of and sometimes all of the cost of some Apple product a child or grandchild is asking for. While in Walmart if you asked for a 1000 Google play card they would know right away its unusual and would ask questions - since the google play and steam cards were used so much for this and clerks started catching on and many stepped in when an older person would suddenly step up to but a few hundred dollars worth of cards and that made it hard on the scammers. Since an Apple store sell some pretty expensive things a 1000 gift card is not out of the normand it would not be unusual for Grandpa to but each one of his 5 or 6 grandchildren a high amount gift card. So some guy coming in and saking for that is, at least around here, pretty common and most are not being scammed but really are just buying for the kids. I know scammers went through this whole thing of having you stay online and not talk to anyone because they were leery of the clerks in stores like Walmart of Walgrens or Target started looking out for elderly buying maxed out google play cards in large quantities, and as things went that was a rare thing to happen so they would ask what was going on. Since someone wanting a couple 1000 gift cards is not an unusual request in an Apple store these scammers are on to a good thing. perhaps Apple needs to be made aware of what these scammers are trying to do with their gift cards and have clerks be a bit suspicious.
It's the only way of getting the extra money off the victim. If the scammer wanted to transfer cash out of the victim's bank account he would probably run into security checks, 2FA issues, the victim getting a phone call from a real bank customer service rep etc. and it would just become impossible.
At that point you get nowhere because any victim with the IQ of a baked potato would smell a rat.
Oh, and I'm pretty sure Apple gift cards are region locked and US-ones wouldn't work in India. So what's the point in the first place?
@@clarissamcpigeon7857 Apparently these people in India have help from people in the US. I watched a short documentary on these people, and the authorities made arrests in India, but also in the USA. What they spend the gift cards on I don't know, or perhaps they buy Apple products to then sell. Unfortunately most people who fall for these scams are elderly, and sometimes suffer from dementia, others just don't want to get into trouble, and go along with it because they fear getting into trouble. These scammers are ruthless! The first 6 months of 2018..they scammed people in the UK of over 500 million pounds, just imagine how much they are stealing from people in the US! 5-6 x the population.
@@clarissamcpigeon7857 they sell them online for slightly cheaper than their face value.
"Now your granddaughter's come between us"
Still a better love story than Twilight
It makes me so sad to hear someone nearly getting scammed and am really glad you prevent this from happening. Makes me so happy to see it worked out for this nice guy. A few people in the comments ask why the staff doesn't question the customer. I agree, to an extent. They should not question the customer, however there should be a reasonable method to spread awareness. For example, simply inform the customer that if they are using the gift cards for A. Paying the IRS, B. Paying technical support, C. Using the cards to transfer funds from another country, or D. Paying back someone who sent them too much money by accident via a "Microsoft refund" or other means is indicative of a potential scam, and the best course of action would be to immediately leave the store, shut down their PC if they allowed remote access, and halt any further communication with whoever is/was in contact with them. In reality some people will ignore this and think they know better, however this would cut down on these types of scams significantly, without hindering the freedom of the customer allowing them to make the purchase and send the gift card at their own risk.
Jim I think you are one of the best scam baiting youtubers most scam baiting YTs they troll the scammers by doing weird stuff like running malware once they have access to they're PC but they can just take it to the store and fix it but you actually raise awareness and save victims that's why I think you are one of the best! Like If you agree so he can read this so he knows how good of a person he is! 10:42 Indian Scammer ASMR LOL
*S U C C*
What the guy above me said
*REEEE* *IT BE THE C R I N G E L O R D*
These comments are so freaking cringy
Deconstruction of international crime in order to educate would-be victims.
1. Never grant access to your PC to anyone, especially no remote access, for no reason !
2. If you might have a reason for ignoring #1, see #1 !
3. Your work is , as always, awesome !
flammapocea Only if you pay extra. A lot extra. Or at least fail to disable the spyware functions that tell them about your computer.
Holle HOll I know Barclays have a remote access tool for their business customers, if you use Barclays.net, so it's not necessarily always a scam
@@johnfrancisdoe1563 Nope, Windows 10 actually has legitimate tech support for free
Yes, replies above are correct. I called Microsoft to repair an issue with my Windows 10 registration and the Microsoft support assistant used remote access to fix it. It was perfectly fine. Although it's a good rule of thumb to never let someone else have remote access
Of course there are legitmate companies using remote access tools. Btw he said "for no reason", meaning you didn't request it. You have to be really dumb if you give remote access to some stranger on phone (and if don't know what the software you're downloading does, then don't download just because they said so) who either called you, or you called him because you got his number on a fake popup.
I got scammed by a tax scheme recently; gave away too much of my time and too much personal information, but thankfully no money. The words "gift card" is what made me go from being stressed out and compliant to realizing it was definitely a scam.
Point Curation you're lucky!
@@notaplic8158 I listened to a scammer call recently and the Indian was pretending to be from the IRS. The baiter "victim' said, Well, if I owe that money I'll go right now and pay it at the local IRS office. The scammer was screaming, No, no. You must get Walmart gift cards! (okayyyyy)
Haha
I'm about 80% sure Jim is an angel. Just watching over people and helping them in their time of need.
I'm curious how you were actually able to see the scammer's desktop. I don't really understand how you were able to get that access, could you elaborate?
He had a remote access software (RAT)
@@PoIarism That's bs. He has his own ways...saying having remote access software doesn't mean you can connect to whoever you want pc...
@@bojidarmartinov5949 I'm pretty sure Jim let's the scammers connect to his computer, and depending on what RAT they're using the connection can be switched
@@amrickjames6777 that's different and more believable
Bojidar Martinov in one of his videos he made a file disguised as a PDF called bank details, and the scanner downloaded it, but it was really a bit of special software that would let him get access without any indication like teamviewer. From the scammers end it just looked like a PDF that wouldn’t open
god you do so much work to figure this stuff out, awesome.
I get the refund scam calls on a daily basis. I usually tell them they owe me 2 billion dollars and get hung up on.
Next time, ask them whats up the chain. The obvious question then is: What chain?
And then you answer: The chain i dragged you trough the mud, that one.
"Just log into your bank account."
LOL
Yes. It seems very suspect. I seem to receive about a call every week from scammers even whilst most are blocked so never get through to my phone. So there must be thousands of attempts a day. The seem to catch a few. But there is some security in my back as they will ask for a password before any money is sent. So a scammer can not just black out the screen and send cash out direct.
Look how many years it took after the phone was invented and phone scams got started for it to sink in that you don't give personal details or account information over the phone unless you made the call and know its to that bank or business. One of the things that made that difficult to get through to people that they should not was the fact that they were using phones to do banking and had trouble grasping what was different from them calling in and giving account information to identify themselves and identifying themselves when the 'bank or business' called them. Usually, if asked after the fact why they did not hand up and call the number they usually used to reach the bank and then find out it was not legit. I have worked with the elderly for many years and with many they understand not to give it out over the phone, but now that they type it into a computer they don't grasp that its the same thing - if you don't know who your talking to don'y use your account name or password anywhere or give it out until you check it out. And I don't really know that law enforcement is doing enough - seeing that you have been able to track down a lot of identifying factors once you get something on their system, I have to wonder why law enforcement is not doing the same thing. As of yet there is no law that I know of against listening to people internet conversations without a warrant, and while Law Enforcement can use stings to get prostitutes off the street why can't they do much the same things scambaiters do and just make sure something gets on the scammers system that exposes who they are and where they are operating from. The hard thing is bringing them to justice as I have been told by many that when reports reach many of the district police in India the price is not that exorbitant to get them to look the other way and close the investigation.
you're like the scammer version of to catch a predator, keep up the good work!
Wow, your conversation with that potential victim really got me. You are a great guy.
"Yew MorterForker! How dare yew kawl me a scammer when I'm trying to es-steal money from you!"
Idubbbz yuropean voice?
A true hero. Keep on destroying these scammers!
All these victims I've seen are so honest! I want someone to be like "What extra $5000??" 🙄
I'd check all my accounts before saying anything, then I'd say hey you took money from one account and put it another and hqng up.
Most people in general are very honest. That’s why these scammers are the lowest of the low. Dishonest scumbags who are willing to rip people off for their life savings taking advantage of human kindness and honesty. Disgusting.
@@mountainview7971 I think you missed part of the scam what they do is they edit the web page itself to show that dollar amount stays the same or let me rephrase that the savings account dollar amount stays the same the checking account actually has the more money in it that way this person can use their debit card to go buy these cards and when they do this when they edit the actual web page they have to keep you from seeing them edit this that's why they use that blanking screen and if you try to refresh the screen so that it reshows the correct amounts they have like a a screenshot screen capture that goes into its place and if you know how to check or if you noticed to check then you're not the person that they're going to try continue scamming
All of this would be solved if someone has mobile banking. Just log in to confirm the balance and you catch them.
Watching these scam videos makes me physically ill. I feel so bad for the people that fall victim to these scams. I never knew how these scammers operate until finding these videos. Thank you for making them
Thank you Jim for all your warnings.. What you are doing is a wonderful thing.
I just watching this, and a scammer just calls me, I overpaid on my utilities, and he going to get me a Refund. That so funny I am behind on Paying my Utilities.
Normally these kind of videos bore me but this video was both educational and entertaining. I have watched multiple tech support videos dealing with lowlife scammers such as these ppl from India. I've always wondered if these scammers could wipe out someone's bank accounts by taking control of their computer, but never have I run across such an informative step by step video such as this one. But one question remains: how is it possible that these lowlife can go into a persons bank account and transfer money from their savings to checking and not just wipe that persons acct out stealing all their money???? This is where I'm confused😯... I'm looking forward to watching more of ur videos, I've just subscribed to ur channel and will be posting this video to my friends on Facebook. Thank u for an informative job well done. PS: is there a pt 2 to this video? 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
I wondered that too. I think they could just transfer all his money into their bank account. But then it would be easily traceable and they would be found by the authorities - as well as being guilty of multiple criminal offenses. The gift cards are a way to launder the money and make it look like it came from a legit source - and possibly not breaking any laws in the process.
I'm late to the party, but usually transactions WITHIN the account don't need an extra confirmation, whereas outbound transactions need TAN or something.
With my (German) bank, I am using ChipTan which would require you access to my physical card. It works by receiving a small device where I insert my bank card. On the online banking screen, the last step before actually doing the transaction, will be a so-called flickercode displayed. Then I hold the small device with my physical card inserted onto the screen and 5 infrared sensors "read" the flickercode off of my PC screen. This 2-way authenticiation makes it impossible here to simply transfer outside of my bank account, online transfering within my account.
en.wikipedia.org/wiki/Transaction_authentication_number Scroll down to the "TAN GENERATOR" section and that's how it works for me. Without access of my bank card, nothing will happen and thus remote transfers are not possible.
Because you can’t just transfer money to random bank accounts... go try it lmao 😂
I recommend Kitboga if you want a laugh he baits the scammer but it’s so funny
Poor guy was still locked out of his computer afterwards, no?
i would assume not, Jim always has a key logger running. I'm sure he called him back and got it fixed
I think the victim knows the new code. I am sure he was called afterwards and was informed of his new code which I am sure was captured by the RAT software keylogger capability.
luckily the guy getting scammed had a guardian angel looking over him that day!
if you look under the 2 password boxes the scammer put the password in the hint box!
lol wat. is he a fucking dunce?
First of all, thank you, Jim, for the work that you do, and for educating us. Secondly, to all who watch these videos, please don't get scared, get mad, and spread the word wherever you can. The most vulnerable are the elderly who were not raised with computers, did not have computers in the classroom, and were never offered any type of computer class in school - they simply didn't exist at that time. Talk to grandparents and elderly neighbors. Volunteer a little time each month to teach at Senior Centers. The more we share, the less power these scammers/criminals have...
What a great guy!! Helping ppl 1 at a time!! Good for you
Rookie computer tech person here: They changed the guy's password at the beginning of the scam, wouldn't turning the computer off lock him out of the computer in this case?
Jim said that he later told the victim the password they set
Ah thanks, missed that part!
Look at the optional password hint.
You can still get in it by changing password again at log on screen. Changing the ease access utility to a CMD, then at login use the command prompt to find the user account and create a new password
An old Windows 7 cheat, yes. And a fun one, I might add
Wouldn't it be funny if Jim was watching as a scambaiter was on the line? Funnier yet if a scambaiter setup a fake bank online page to fool them with lol
That would be the best video out of all scam videos.
John Smith omg
@@FusionDeveloper Yup
#Scamception
2:34 i also use a "compooter" key bord
It must be completely frustrating dealing with these old people. You've just told him exactly what to do and he says "I have to do what now?" ugh
Seriously, this needs to be a TV show
Thank you for calling Comment Angel ltd. This is Raheej speaking. What seems to be the issue?
Sweet justice! It's always hard for me to listen to a scam that's going the way of the scammer. You're a good man, Jim, and thanks for your efforts. I'm going to start setting up VMs and waste these asshole's time & do my part.
Yes, I'll be sure to rewatch your video "How to make a stealthy Virtual Machine" & I'm also using a volatile host, in the unlikely event they gain access to it I can simply nuke both. I've decided not to use Hyper-v though. What do you think of Oracle's VirtualBox?
@@JimBrowning And, with VM's go, these guys are getting wiser as to detection of VM's and hardware. Need to go in (as you suggested) and rename components of your VM; unless you just want to play the game and make them look like idiots?!!
why does teamviewer have black screen whats the point of black screen other than scamming?
Exactly!! An option that is made for scammers!!
If someone needs remote technical support for a business presentation and they have sensitive documents and information on the computer/in view, black screening is useful. It's a handy feature for its intended use, but it really is bullocks that it's there for free accounts. It should be only used for paid Teamviewer accounts and only for use with other paid for accounts. A paid TV account shouldn't be able to blackscreen a free TV account.
@@nunyabusiness2636 I guess that would depend on your interpretation of 'Sensitive Documents'? Having worked with SAIC for DHS we would never use any of these methods of document transfer. And, if you have a presentation with sensitive information I would think you would be prepared with proper backup of said presentation matter.
Michael Lovell The example was wrong. Typical blank screen scenarios are:
A. higher ranking tech controls computer and uses mildly sensitive techniques or data to fix the problem, using black screen to hide the information from the user.
B. User of any rank remotes to office from home or travel, blanking the screen to hide work documents from janitorial staff etc. leering at the screen.
C. Tech remotes to public display (lobby, signage etc.) to do repair or service it, using black screen to hide inner workings from the public.
It shouldn't be solid black, it should have a message telling the person that "the remote-controller is still in control of their computer and can see and interact, and has blocked you from seeing what they are doing, if they deny this, restart your computer immediately to disconnect them before they harm your computer, as this is a common tactic used by scammers".
This was amazing..
Great work. Thank you.
Feel sorry for all those unknown victims.
I found you though youtube's suggested videos! I can't believe I've never heard of scambaiting, been binging you and ScammerRevolts videos the past few days. I just felt like dropping a comment applauding and thanking you for pronouncing Oregon correctly!
I feel bad for people who work in legitimate call centers and happen to have an Indian accent. They probably get a lot of crap from people.
11:35 “By mistakefully”
Jim. I just wanted to say I’m grateful for people like you. You help balance the evil out in this world. Thank you from the bottom of my heart. When I can, I will be donating to you to help keep your good work going.
Jim, you're a Saint. You are saving people who have fallen for these scams and those who haven't, keep going, your doing great.
Oh my god, I actually got a notification
The bestets notifications!
UA-cam scam. You click the bell and youtube scams you by suggesting videos from 10 years ago.