LG Fast-Tracks OLED TV Firmware Update to Fix Faulty Auto-Dimming

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  • Опубліковано 5 лют 2025
  • LG has expedited firmware update 3.10.19 on its 2023 OLED TVs including the G3 & C3 to fix the unwanted auto-dimming in prolonged, dark HDR scenes, so there's no need to lament the absence of [TPC Enable] setting in the service menu anymore.
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КОМЕНТАРІ • 1,3 тис.

  • @SnowBob302
    @SnowBob302 Рік тому +1097

    Whoever still doesn’t get it: this is the importance of independent investigative journalism. Whether it’s about your electronics or your government. Thanks as always, Vincent. Our TV viewing experience has once again notably benefitted from your work.

    • @SomeUserNameBlahBlah
      @SomeUserNameBlahBlah Рік тому +17

      Underrated comment.

    • @thejustinfugate
      @thejustinfugate Рік тому +3

      100%

    • @The11thSon.
      @The11thSon. Рік тому +18

      I couldn't agree more. NOW i feel 100% confident in purchasing the LG G3 2023. Knowing full well the overzealous auto dimming won't ruin my gaming/movie experience. THANK YOU VINCENT!

    • @JonPais
      @JonPais Рік тому

      The update is useless for content creators.

    • @XenogearsPS
      @XenogearsPS Рік тому +1

      How?

  • @HeadphoneHangover
    @HeadphoneHangover Рік тому +461

    Please LG, we all need this for the C2 Series, and I am sure everyone on the C1 Series deserves this update too!

    • @floz9718
      @floz9718 Рік тому +4

      Well if it's possible. I'm sure the C2 will get it but the C1 might not because it has a differenc SoC.

    • @thomasfitz
      @thomasfitz Рік тому +4

      Did the fix on my C1 its not that hard to do

    • @ShinekoKoro
      @ShinekoKoro Рік тому +6

      I hope they will… it’s really annoying on the C2 and the tv itself was to expensive to justify voiding the warranty :/

    • @vincevirtua
      @vincevirtua Рік тому +26

      CX ahem

    • @bradensinclair9517
      @bradensinclair9517 Рік тому +15

      Need this for my c2 42

  • @marksen6449
    @marksen6449 Рік тому +475

    Hats off to Vincent as
    1) he puts his detractors to bite the dust
    2) he clearly showed his technical knowledge to all the regular Joe You tubers calling themselves as "experts" yet again
    3) changes came about from LG side with that firmware update
    KUDOS VINCENT
    Helping me make my mind to place the order for the 77 G3.

    • @leoalex2001
      @leoalex2001 Рік тому +12

      I‘m glad we have Vincent blessing us with his videos.

    • @keepingupwiththejones2933
      @keepingupwiththejones2933 Рік тому +6

      You know he doesn't even perform his own calibrations right?😂😅

    • @350125GOW
      @350125GOW Рік тому

      Yeah your mum helps him out heaps.

    • @Unicornpirate
      @Unicornpirate Рік тому +14

      For reals. I don't get how garbage channels like QuantumTV and Stop the Fomo think they could even compete with HDTV Test and Vincent lmao.

    • @kingyogesh441
      @kingyogesh441 Рік тому +1

      @@Unicornpirate that ap* quantum needs to be put in his place asap !!

  • @josefb7449
    @josefb7449 Рік тому +587

    This update should come to earlier TV’s as well (at least CX and newer). It should be considered a bug, it’s incredibly annoying. You shouldn’t have to buy a service remote to solve the issue…

    • @ShaunsterTheMonster
      @ShaunsterTheMonster Рік тому +30

      Yeah I disabled it on my C1. I couldn't stand it.

    • @Mopantsu
      @Mopantsu Рік тому +30

      @@dan9700 there is a specific scene in the movie Gemini Man where Will Smith and his female friend have a fight with some baddies in a boat house office. That one scene drove me to distraction on my B6 OLED. I immediately disabled TPC in the service menu. When my replacement C1 arrived I immediately did the same thing. To see this 'bug' being present for such a long time is ridiculous and any arguments over breaking the warranty just by toggling a hidden menu option to 'fix' this issue I would argue in a court of law if it came to it. No doubt I would lose because I don't have the clout of big corporations but I would have a good try!

    • @thegrimyeaper
      @thegrimyeaper Рік тому +39

      @@dan9700 I have the cx. Try playing the movie Heat in 4K and witness your screen basically turn off halfway through.

    • @josefb7449
      @josefb7449 Рік тому +18

      @@dan9700 Oh, it definitely happens. I’m surprised you haven’t noticed. Have you never felt that a scene is just way too dark to barely see anything? Because if you have, it’s almost a certainty it’s because of the TV and not the creators intent. If you watch the 2 minute mark of the previous video that HDTVTest posted, I can tell you that is NOT an exaggeration of what it looks like.
      For me at least it’s been my #1 complaint about my CX. I actually gave in and bought the service remote a while ago but I only turn the auto-dimming off during movie-watching and turn it on again when I’m done. I’m scared it might cause issues if it’s permanently turned off. But you shouldn’t have to do this.

    • @josefb7449
      @josefb7449 Рік тому +3

      @@dan9700 Would be incredibly happy if that would happen. Would be such a QoL update.

  • @djorgen
    @djorgen Рік тому +100

    Lets hope LG get this fix to the C1, too!

    • @Masked_Official
      @Masked_Official Рік тому +12

      and c2! im currently speaking to LG support on this stupid dimming problem. They act like they have never heard or seen it before. I didn't know what it was, I thought my tv was a once off faulty item when I bought it 2 weeks ago. Till I found this guys channel.

    • @ShadyLittleBoz
      @ShadyLittleBoz Рік тому +1

      @@Masked_Official Please post any updates from LG. It would be appreciated.

    • @Masked_Official
      @Masked_Official Рік тому +4

      @@ShadyLittleBoz So far its been 4-5 days and they keep asking for more videos. It's frustrating. I will keep you posted. I even sent them this damn video.

    • @ShadyLittleBoz
      @ShadyLittleBoz Рік тому +1

      @@Masked_Official thanks, much appreciated.

    • @TomTucker-db9zm
      @TomTucker-db9zm Рік тому +1

      @@Masked_Official Don't waste your time with LG low-level tech phone support. They literally do not know ANYTHING. They are completely useless. I've called them before to ask them questions about different TV settings and the guy was just like "uhhh....i dont know"

  • @Liquid-Ice
    @Liquid-Ice Рік тому +159

    Glad that LG fixed this issue - it is very annoying on the older models, but at least you were able to turn it off. Puts the LG G3 back on the radar for me! Thanks for all you do Vincent!

    • @CulturedThugPoster
      @CulturedThugPoster Рік тому +14

      VT bullying LG hard. Good to see.

    • @geiers6013
      @geiers6013 Рік тому +24

      @@CulturedThugPoster Not really bullying, but he really brings LG awareness to what is important for us customers.

    • @tshddx
      @tshddx Рік тому +1

      It's pretty awful on my 2017 65B7A, but from everything I've read there's no way to turn it off. It will auto-dim on a lot of mainstream content.

    • @geiers6013
      @geiers6013 Рік тому +6

      @@tshddx No service menu settings?

    • @tshddx
      @tshddx Рік тому

      @@geiers6013 When I read about it on avsforum years ago people seemed to think it couldn’t be done. But I might have missed something.

  • @E_Rice
    @E_Rice Рік тому +62

    Thank you, Vincent for getting the eyes on this. Due to you being an expert calibrator, tester, and TV reviewer to discover this and be the voice of reason of why it should change, LG fixed the issue quickly. Thank you, LG for listening and please apply this firmware update to LGC1 if possible. Now looking forward to owning G3!

    • @BriBCG
      @BriBCG Рік тому +3

      Except they didn't "fix the issue quickly" it's been a problem for years even if you could disable the features that cause it with a service remote and possibly void your warranty.

    • @jaefrmbk2k
      @jaefrmbk2k Рік тому

      yes they fixed the issue on the G3 quickly indeed with that firmware update 🎉

    • @BriBCG
      @BriBCG Рік тому +5

      @@jaefrmbk2k Again, not much comfort for the people who owned the previous models and had to maybe spend extra money, disable useful features, and void their warranty. Or how about all the people who had no idea why their TV sucked?
      Sad response from LG who only decided to fix it when they were hit with a huge negative PR bomb, I wouldn't really call it a win.

  • @BigMac5
    @BigMac5 Рік тому +80

    Hope LG can do this update on last years C2 and G2.

    • @sunnytablet4185
      @sunnytablet4185 Рік тому +2

      What!! G2 also victim of Auto dimming??? it has heat sink for what then

    • @astronomical13
      @astronomical13 Рік тому +2

      Lol yeah right as an owner of a brand new C2 I’d love this but I’m just a poor slob who couldn’t pay the big bucks for the C3 so my only choice is to void my warranty or just live with it.

    • @junior-OG
      @junior-OG Рік тому +1

      dts and qms too

    • @JamieRobert_
      @JamieRobert_ Рік тому

      They won’t cause it’s considered old to them and they want to make more money on their newer models

    • @Nwordplzplz
      @Nwordplzplz Рік тому +5

      ​@@sunnytablet4185 All OLEDs prior to the C3 and G3 suffer the same auto dimming bug unless you access the service menu.

  • @mrtickleuk
    @mrtickleuk Рік тому +124

    Great result! Since the algorithm hasn't changed for years, I hope LG will update 2017, 2018, 2019, and 2020 models too. Not just the C1 and C2 you mention! Interesting that something that's been an issue for many many years got changed so relatively quickly, once they had decided to do it.

    • @AlfonzoKnowsBest
      @AlfonzoKnowsBest Рік тому +8

      I just got the service remote for $8… you can instantly fix your TV with that… beware do not press the “in stop” button and enter the code… that does a factory reset to your TV… not a major problem, but wish I would’ve known.

    • @trox4594
      @trox4594 Рік тому +6

      @@AlfonzoKnowsBest I just did this last night 😂

    • @AlfonzoKnowsBest
      @AlfonzoKnowsBest Рік тому +2

      @@trox4594 Bruh! That should be a warning on the remote.

    • @aperture_v2
      @aperture_v2 Рік тому +4

      @@AlfonzoKnowsBest this is why they dont want you messing with your TV, if you dont know what you are doing. Oh well, you live, you learn

    • @xCyAx
      @xCyAx Рік тому +2

      @@AlfonzoKnowsBest i used my mother's redmi note 7 which has infrared sensor and installed an app from playstore to access my C1 TPC

  • @Mopantsu
    @Mopantsu Рік тому +29

    I hope they rollout this to C1 and C2 TV's. I set TPC off in the service menu but would prefer APL was enabled and working as intended. Yes I know I already broke the warranty by doing so but there really was no other way around this issue and the TV model is a few years in by now. This issue should have been addressed a long time ago!

    • @DJHEADPHONENINJA
      @DJHEADPHONENINJA Рік тому +2

      You don't really break any warranty. LG doesn't know nor do the service folks even look for that once they come over and change out your panel. You could just change it back before a service guy comes over and all evidence is gone that it was ever flipped off.

  • @GustavoBarbosa-dk2fx
    @GustavoBarbosa-dk2fx Рік тому +26

    Fingers crossed for the c2, c1 and cx updates. Don't want to buy a remote and mess with the settings. There's a lot of auto dimming in horror movies and in movies like The Whale

  • @TheRealSchnitti
    @TheRealSchnitti Рік тому +29

    Sooo ... If that works even with OLEDs without the MLA panel, could you ask LG if "older" OLEDs like the C1 or the C2 gets a similar fix too? I guess there a millions OLED owners who are waiting for this...

  • @alexispillon1608
    @alexispillon1608 Рік тому +14

    Thanks Vincent, great work as always. We really need this firmware for C2 and C1 too at least.

    • @Sal3600
      @Sal3600 Рік тому

      did they update c2?

  • @CageyLeigh
    @CageyLeigh Рік тому +11

    For the life of me, I can’t imagine people getting upset with you for pointing out the problem. Keep up the good work.

  • @zachbauman2547
    @zachbauman2547 Рік тому +57

    That's a huge relief. I actually prefer the TPC working correctly vs turning off in the service menu which results in paused scenes not being dimmed - that's a sensible screen protection feature. GSR should be a main user menu adjustable feature just like pixel shift is.
    Now I'm most curious about whether the Micro Lens Array causes any "grey blacks" in strong ambient light.

  • @anthonysaturno8265
    @anthonysaturno8265 Рік тому +7

    Thank you Vincent! This puts the G3 back on my list for this year!

  • @tabbelk8033
    @tabbelk8033 Рік тому +6

    Franchement merci Vincent j’ai fais énormément de recherches j’ai même appelé des spécialistes pour connaître le problème que tu a mis en vidéo, et personnes a pu me répondre je voulais partir sur un autre modèle et finalement ta réussi à me faire changer d’avis !!! Bravo pour ton super travail !!! LG vous pouvez remercier Vincent ou l’embaucher car j’allais changer de marque si vous auriez pas fais de mise à jour à ce problème !!!

  • @carlpike4416
    @carlpike4416 Рік тому +20

    Fantastic work Vincent, keep up the good work mate! PLEASE keep pushing LG to release a similar firmware update for the LG G2. I have only recently bought one and it is a big problem, often spoiling the picture on what is otherwise a superb TV. I get quite fed up straining my eyes during extended dark scenes when the auto-dimming kicks in 😢 I pray you manage to convince LG to look after their other loyal customers with last years TVs

  • @carlom.3737
    @carlom.3737 Рік тому +8

    +1 to all the comments about upgrading the firmware for C1 and C2. I've purchased the service remote and disabled it in service menu but I'd really like it to be "officially supported" as opposed to feeling like a hack.

  • @R6ex
    @R6ex Рік тому +1

    Thank you, Vincent!
    Thanks, LG as well.

  • @dystopiawanderer
    @dystopiawanderer Рік тому +10

    I was hesitant due to warranty but turned these settings off on my C1 a short while after I learned just what was going on. After sending them a video showing the effect I was told by LG support that it was normal behavior, which this update disproves. It's really poor customer service that a fix wasn't rolled out years ago, especially for people who are less savvy with these things and have no idea what's going on.

  • @hdmoviesource
    @hdmoviesource Рік тому +8

    This is great news and a great change from LG. Well done everybody!

  • @FreeAsange
    @FreeAsange Рік тому +11

    I hope it comes for the older models too. Thank you for your effort!

    • @AB-py6jl
      @AB-py6jl Рік тому +1

      @@AlfonzoKnowsBest can you link the one you bought?

    • @Chief_Of_Sinners
      @Chief_Of_Sinners Рік тому

      ​@@AB-py6jl Vincent has a screenshot in the video before this. Just pause, screen capture, then search for it.

    • @AB-py6jl
      @AB-py6jl Рік тому +1

      @@Chief_Of_Sinners thanks

  • @ZeoKZ666
    @ZeoKZ666 Рік тому +24

    This is the best possible news as I was very pissed and saw it as another example of a company overlooking the opinions of the consumer. Ive been postponing the purchase of a new tv for the G3 series.
    Despite them fixing this huge issue, I will still only pull the trigger on it once Vincent has provided his review.
    Thanks for bringing these things to attention Vincent, you’re a legend.

  • @farmergeo5374
    @farmergeo5374 Рік тому +4

    Wow...I work for Meta reality labs and we were using an LG OLED screen for contrast coralation testing and that's exactly what we had to do to stop the auto dimming, factory remote and shut it off from the firmware level. Thank you for the update information and your work. Note- I used a Radiant colorimeter at 2 meters to confirm.

  • @ChromeJob
    @ChromeJob Рік тому +11

    YAY!!!!! I absolutely agree, now that LG has demonstrated that they can fix the TPC algo so it's not so faulty, they should be obligated to roll it out to earlier models ... so many people complain about annoyance and interruption in viewing some content on an otherwise excellent flat panel.

  • @wtpauley
    @wtpauley Рік тому +1

    Thank you. This is why I watch and will continue watching your videos.

  • @EV_Geezer
    @EV_Geezer Рік тому +6

    @Vincent , can you please ask LG if they are also do the firmware fix for the C2 too?

  • @boomerscs9193
    @boomerscs9193 Рік тому +7

    Great news! Hopefully all manufacturers will do this.

  • @fat69100
    @fat69100 Рік тому +7

    Thanks you to made this update possible Vincent !

  • @midengineZ06
    @midengineZ06 Рік тому +2

    awesome video
    glad LG listened to its customers and dedicated tv analyst

  • @karoshitv7506
    @karoshitv7506 Рік тому +11

    Really hope LG rolls this out for the C1 as my TV tends to auto dim at the worst of times during low light scenes in hdr. Makes it almost impossible to figure out whats happening on screen.

    • @fucingpwnz0rz
      @fucingpwnz0rz Рік тому +2

      They probably won’t, they’ve known about this issue since the c1 released almost two years ago and haven’t done anything to correct it

    • @Piasecznik72
      @Piasecznik72 Рік тому

      @@fucingpwnz0rz Three as far as I'm concerned with my CX model but others reported it on C9 as well. So 4 years total TPC with broken algorithm.

    • @fucingpwnz0rz
      @fucingpwnz0rz Рік тому

      @@Piasecznik72 true, I came from a c8 and this wasn’t an issue on that one. Wifi board kept dying so I upgraded to the c1

  • @semigene
    @semigene Рік тому +1

    Vincent. Thank you so much for bringing the issue to light

  • @lowtohigh6009
    @lowtohigh6009 Рік тому +12

    I appreciate what you do sir👏

  • @mysterion231
    @mysterion231 Рік тому +2

    Thank you very much Vincent.
    Now I just hope this will be updated to the G2 too (I don't know why they wouldn't)

  • @jasonalves442
    @jasonalves442 Рік тому +13

    My C1 does this too! Dolby Vision and HDR, on my C1 is already hard to watch dark scenes, let alone it dimming over time.

    • @headgoomba1984
      @headgoomba1984 Рік тому

      Same, is this fox across the board or just the 2023 models?

    • @ValdeSanus
      @ValdeSanus Рік тому +3

      @@headgoomba1984 i had an update come through last night on my C1, maybe it is fixed too

    • @headgoomba1984
      @headgoomba1984 Рік тому

      @@ValdeSanus here’s hoping.

    • @TheRealSchnitti
      @TheRealSchnitti Рік тому

      ​@@ValdeSanus what's your firmware version? Mine is 03.34.70 (Germany). I still have the problem with the dimming..

    • @commonlynasty7987
      @commonlynasty7987 Рік тому

      ​@@ValdeSanus Please let us know what the update version no. is u have and if it has fixed it asap.

  • @mvrck-pb5pk
    @mvrck-pb5pk Рік тому +2

    Great find and thanks for sharing this 'PSA' with your subscribers. Also anxiously awaiting confirmation upon the possible fw-update for the 2022 LG 42" C2 model.

  • @MannidonnaXT
    @MannidonnaXT Рік тому +21

    Thank you Vincent! You are awesome. You are doing basically everyone a favor and they are criticising you for it.... And still, you do not stop, because you and your expertise are able to move those companies to update their products and make them better for everyone! Please do not stop. And i miss some of your jokes from your older content :D

    • @The-Reflex331
      @The-Reflex331 Рік тому +1

      The people who criticized him probably didn’t even know what asbl meant in the first place.

    • @jaefrmbk2k
      @jaefrmbk2k Рік тому

      💯

  • @jasonschubert6828
    @jasonschubert6828 Рік тому +1

    I watched that video and you made it pretty clear that you only had a short time with the set and that there may be a way to get to further menu settings. In fact, the messages complaining about it mentioned those things, so I can't see what their issue is.

  • @DanIspas
    @DanIspas Рік тому +34

    I’m honestly both surprised and impressed they responded so fast.

    • @cdragon88
      @cdragon88 Рік тому +4

      I'm not, their competition is stronger than ever right now from Samsung and Sony. On the high-end, they need to be competitive.

    • @dystopiawanderer
      @dystopiawanderer Рік тому +13

      Fast? This has been an issue for years, and they knew about it. It seems they only responded because knowledgeable people were highly critical of not being able to change these settings anymore.
      When I sent them a video of the effect it has on my C1 I was told it was normal behavior. That was about 1,5 years ago.

    • @camarykaren
      @camarykaren Рік тому +4

      @cyvRabbit 88 LG seems to listen a lot better to complaints than everyone else.

    • @shivamarya5225
      @shivamarya5225 Рік тому +2

      ​​@@cdragon88 true, they've been really on edge since last year and now really trying to push Hollywood, burn-in and what not in their marketing and having reviewers called in from around the world to direct comparison events. They called the european reviewers to Frankfurt, and the Americans to disney just to show their TVs being used. They were getting hit on from both sides. S95b vs C2 and A95k vs G2 and i still don't think they're beating them in picture quality our even brightness

    • @kingyogesh441
      @kingyogesh441 Рік тому

      @@shivamarya5225 they will beat them in both easily with G3 but not with that C3.

  • @visceralpsyche
    @visceralpsyche Рік тому +6

    THANK YOU Vincent for holding LG's feet to the fire, thank you other commenters for making your voices heard, and thank you LG for listening and responding quickly. This puts the G3 back in my shopping cart (x2) for my colour grading studio and for personal home use as well. Because I'm working with critical colour accuracy at work, it's imperative that the screen brightness not vary during that process, since it's been meticulously calibrated. Whilst I'm still going to want to know that the screen dimming can be disabled for static shots (since I might be looking at it critically on pause while grading), it's a huge step forward. I think every colourist will more than happily trade the warranty for that ability. I know I did when I first set TPL and GSR off on my CX. And you know what? Yes, I have a small amount of burn-in on my CX as a result. And that's OK, I'm not going to complain and I'm not expecting LG to fix what I know I've contributed to. I am responsible for that choice and as an adult, I can live with that :) Looking forward to your full review and also seeing how the new service remote settings work to make everything 100% accurate at all times for my job.

  • @SlayerSeraph
    @SlayerSeraph Рік тому +10

    Vincent: Please contact LG and ask that they incorporate and release this update on C2 TVs !!!
    We need this update fix on C2 OLED Evo series as well!
    (and older model)

    • @OmSingh-hq8yj
      @OmSingh-hq8yj 8 місяців тому

      Did they fix it?

    • @DadaMarinho
      @DadaMarinho 6 місяців тому

      @@OmSingh-hq8yj c1 here. not yet :(

  • @jasonross7739
    @jasonross7739 Рік тому +1

    You are with out doubt the best reviewer on UA-cam for TV reviews. I have held off buying a new TV until you have reviewed the Lg C and G 2 against the new Sony A 95 L. You are a powerful voice for all of us who understand and appreciate technology that can make our viewing experience the best it can be. Thanks you for all who have been saved by your reviews. And also, importantly, your sponsors who have su-ported you on this crusade. If I was in the UK I would 100% go and buy from them, alas I am in Australia.

  • @skins4thewin
    @skins4thewin Рік тому +3

    GOOD!!! Hope the C1 gets this update too!
    Great work tho man! They are clearly listening to you!

  • @toddpeterson5904
    @toddpeterson5904 Рік тому +2

    AWESOME! Thanks Vincent for bringing this to light. Now I can get a G3, rather than getting an older model!!

  • @CarnivoryHODL
    @CarnivoryHODL Рік тому +15

    Way to go, LG! From one step backward to two giant steps forward. Pumped for the G3 this year and what’s in store in 2024’s C4.

    • @stevemuzak8526
      @stevemuzak8526 Рік тому +8

      Just wait for G5. So much better.

    • @Luhiner
      @Luhiner Рік тому

      @@stevemuzak8526 G7 will be even better

    • @darudesandstorm7002
      @darudesandstorm7002 Рік тому +4

      @@westibbs for me, its waiting for the g502 to make sure theyre given enough time to iron out the bugs found in the g203 series.

    • @stevemuzak8526
      @stevemuzak8526 Рік тому +4

      @@westibbs But g17 is far superior

    • @junior-OG
      @junior-OG Рік тому

      @@stevemuzak8526 what about g64

  • @andysPARK
    @andysPARK Рік тому +1

    Well done. Amazing their QA guys hadn't caught this until you published your previous video.

  • @pugi050
    @pugi050 Рік тому +4

    Well done LG for doing this. I myself am not a fan boy and have had both LG and Samsung TV's. I have a S95b and I have a good one with a straight panel and no issues. There was an update done last week and it has made the UI so much more responsive and it no longer hangs or becomes unresponsive. I have not had this issue on the S95b with ABR coming in. I also looked at the G2 when I bought the Samsung. The guy that sold me the TV after I raised the issues with the S95b, he threw in an extended 5 year warranty. In Australia we have very little issues with the S95b so how odd is that. I know there are many reports of issues with the S95b. I am now converted to OLED and never going back to LCD TV's. Great vid for sure!

    • @nirv
      @nirv Рік тому +2

      WELL DONE? How is it WELL DONE for a brand new TV to not even display images at the correct brightness in the first place?

    • @jasonrussell7387
      @jasonrussell7387 Рік тому

      What is the lg 03.11.45 update?

  • @mav4732
    @mav4732 Рік тому +1

    Fantastic work Vincent and everyone. This would have definitely been a deal breaker for me so glad LG listened

  • @Solis_Occasum
    @Solis_Occasum Рік тому +4

    Great video! It's inspiring to see how LG is actively collaborating with the “market” to identify and fix potential issues in their products. This kind of collaboration between manufacturers and consumers is crucial for improving product quality and user experience. It's great to see LG taking feedback from the market seriously and providing almost real-time updates to fix issues. We definitely need more of this kind of dynamic collaboration in the tech industry. Keep up guys,
    the community and LG did great work!

  • @morgwai667
    @morgwai667 Рік тому

    thank you sooo much for bringing awareness to this issue. Also thanks to LG for listening and fixing it.

  • @beck645
    @beck645 Рік тому

    Vincent you are the best. These two TVs are on my bucket list and that fix has made one of them my next tv. Thank you sir. Please keep up your super high standards and never worry about a couple detractors. What you do has incredible value.

  • @SplinterTM_
    @SplinterTM_ Рік тому +3

    A new software Version for C1,G1 has been released 03.34.80 -GSR and TPC settings are still Available in the Service Menu.

  • @TheAsmileXD
    @TheAsmileXD Рік тому +2

    thank you lg for listening !!!

  • @Ray_2097
    @Ray_2097 Рік тому +4

    Awesome work as usual, Vincent... A big thank you 👍

  • @camarykaren
    @camarykaren Рік тому +1

    It's thanks to you, Vincent we get this change cause u always digging into these tv software for any sneaky moves. Maybe the lg g3 83 is back on my list.
    Thanks for your hard earnest work.

  • @Exalix
    @Exalix Рік тому +20

    By releasing this firmware, LG is acknowledging there is problem, and I certainly hope they will fix it on CX, C1 and C2 and the the G series as well.

    • @youtubesuresuckscock
      @youtubesuresuckscock Рік тому

      Won't happen. They're just going to use it to sell newer models. Keep buying this trash and you'll keep getting more trash.

    • @gamegunner9079
      @gamegunner9079 Рік тому +1

      Is it fixed yet?

    • @DadaMarinho
      @DadaMarinho 6 місяців тому +1

      @@gamegunner9079 no :/

  • @ja8020
    @ja8020 Рік тому +1

    Great work Vincent you performed a public duty. Thanks LG for listening and I will be checking out the 42inch C3 for sure. :)

  • @joshhardin666
    @joshhardin666 Рік тому +35

    The fixing of the algorithm responsible for unwanted dimming in the updated firmware is certainly an improvement, but unless/until you can completely disable auto-dimming in the service menu (or preferably in the advanced settings in the typical tv settings application), this is still a problem. There are those of us who use these displays as computer monitors and the auto-dimming is not only INCREDIBLY annoying, it severely impacts my ability to maintain high levels of color accuracy in creative workloads such as photo editing and video production. I firmly believe that maintaining auto-dimming, in it's current (fixed firmware) state by default is certainly the correct choice as in the most likely environments and contexts, it will behave correctly to users' expectations, but advanced users should be able to turn this feature off completely should their needs differ from default contexts.

    • @z2kk
      @z2kk Рік тому +3

      I'm a computer user too. Am wondering if this new firmware will be good enough for computer use (with the only pixels changing being some typing). I imagine scrolling text will keep it bright. Guess we'll find out.

    • @kasakka
      @kasakka Рік тому +3

      It's telling that the "monitor" counterparts to these TVs often don't have this feature enabled or let you disable it from the main menus. I feel like LG is trying to push people to not buy the much cheaper (especially around end of year sales) C3 as a desktop display and instead their (or partners') "monitor" versions of the same thing.

    • @PunishYou
      @PunishYou Рік тому +1

      This is still not fixed in 3.30.70 when using the G3 as a computer monitor. I code all day and this is INCREDIBLY annoying. I feel like I'm slowly falling asleep... then I have to wiggle something on the screen to get it to wake back up. We need this option in the service menu back!

    • @definingslawek4731
      @definingslawek4731 Рік тому

      @@PunishYou That's so strange, cause my 42 inch c3 which I got a month ago has had TPC and GSR OFF by default in the service menu, I went into the service menu to turn them off but they were already off.

    • @erickruse4679
      @erickruse4679 7 місяців тому

      @@PunishYou yup, if it were really about the warranty, on a network connected tv, they would just have a prompt that you agree to void the warranty for serial number xyz, and then give you the settings. My service remote comes in tomorrow. Going to try this trick from a video titled "Dimming Disabled! LG G3/C3 Secret Menu STILL WORKS! (ASBL/TPC/GSR)"

  • @TheKarateHippo
    @TheKarateHippo Рік тому +2

    Brilliant work, my friend! Now lets get it to the C1 and C2!

  • @PUsokrJosh305
    @PUsokrJosh305 Рік тому +13

    This is great! Now, they need to do this for All of their existing models from 6 Series all the way to the 2 series. That way none of us will have to worry about voiding the warranties of our LG OLED TVs.

    • @PUsokrJosh305
      @PUsokrJosh305 Рік тому

      @Hichem: LG still cares. They have given most of their previous gen TVs updates. Last one for the LG C9 is December. So, yes they still update their old gen TVs

  • @tyrantofmiletus5611
    @tyrantofmiletus5611 Рік тому +2

    This is great news, well done LG. Looking forward to your C3 review, Vincent!

  • @gt0783
    @gt0783 Рік тому +13

    Amazing how quickly LG addressed this. The G3 will be mine.

    • @dystopiawanderer
      @dystopiawanderer Рік тому +4

      It's been an issue for years. Yeah you could change it with a service remote but it's still a bug, and something a ton of consumers will never figure out.

  • @DustoMan
    @DustoMan Рік тому

    Vincent you are the GOAT! LG needed to be put on blast for this.

  • @DuudeWhatDoesMineSay
    @DuudeWhatDoesMineSay Рік тому +6

    I want this on my C1 as well

  • @azure8285
    @azure8285 Рік тому

    Dude, I just want to told you that you are one of the most intelligent people alive and I am so glad that I found your channel, you give us lots of interesting info and some of it isn't available anywhere else and you also make companies make changes for the best of everyone, keep it up and don't ever stop!

  • @Fman990
    @Fman990 Рік тому +5

    This is great news! Glad to see LG fixed this quickly as I’m expecting a few G3s in the next few weeks

    • @Piasecznik72
      @Piasecznik72 Рік тому

      3 years at least in existence and you call it quickly?

    • @voxdeus
      @voxdeus Рік тому

      quickly? are you high?

  • @kovalveli
    @kovalveli Рік тому

    Thanks to Vincent I got rid of dimming on my CX years ago, that's why I'm still subscribed to this channel, great knowledge and info.

  • @isocle
    @isocle Рік тому +23

    We need to keep showing LG that we care about having this fixed on older models! Share this video, comment on it, and make a big fuss!

  • @jeffalpern-jp7qf
    @jeffalpern-jp7qf Рік тому +2

    Great job in your videos! Thank you for sharing this information. I was gonna hold off on the C3 but now I am going after the 77 inch c3 as planned! Glad LG listened because it was a game changer for me! 👍👍

  • @TheBranchinho
    @TheBranchinho Рік тому +4

    We need this for the C2 now! Please LG! 🤞

  • @theoriginalfat
    @theoriginalfat Рік тому +1

    As usual... Vincent is doing a great job and as a consumer, I am super grateful for that 🤓

  • @michaelwhitby7423
    @michaelwhitby7423 Рік тому +3

    Well done Vincent! You’ve just saved LG losing millions of customers! If I was LG I would say thank you. Keep up the great work!

  • @we8463
    @we8463 Рік тому

    Vincent thank you very much for all your videos! I am glad they’re honest reviewers like yourself, to keep manufacturers in touch with their customers and improve their products!

  • @Batknight12
    @Batknight12 Рік тому +6

    Firmware update 3.33.65 For C2 seems to have fixed it.

  • @DCUPtoejuice
    @DCUPtoejuice 3 місяці тому

    A trusted source of information? Radical. Amazing.

  • @ryanw8664
    @ryanw8664 Рік тому +5

    I assume this issue affects G2 models as well as C2 models? Hope LG will push a similar update for those of us who purchased in the distant past of two weeks ago.

  • @TheThingsIHave
    @TheThingsIHave Рік тому +1

    Thank you, Vincent! I had been telling my wife this was the year we were going to upgrade to the 83", but after your first video I decided this sadly was not the year to buy a new LG. This news has given us renewed hope! I'm hoping your subsequent reviews of this year's OLED will keep LG honest. Our 77 CX had brutal dimming, and it shocked me that LG told me it was normal. The service menu settings thankfully saved the day and I've been happy ever since.

    • @ChromeJob
      @ChromeJob Рік тому

      You’ll want the 77” G3 not 83” ;-)

  • @geiers6013
    @geiers6013 Рік тому +7

    I know its old, but could you please also do it for the CX and BX series? The dimming is annoying sometimes. I am convinced that LG by far has the best software and update support of any TV brand. I would be really thankful for one last update, since I do not want to risk my Oled by disabling settings in the service menu.

    • @AlfonzoKnowsBest
      @AlfonzoKnowsBest Рік тому +3

      $8 service, remote from Amazon will fix the auto dimming plus more. 0413 is the service code. Beware of the “in stop” button it will reset your TV to factory.

    • @geiers6013
      @geiers6013 Рік тому

      @@AlfonzoKnowsBest I have the colorcontrol program and I can already access the service menu. But like I said it is to risky for me and it is only bothering me once a month or so.

  • @mjeevans2104
    @mjeevans2104 Рік тому

    I've never doubted you once Vincent .. you the man that knows ...

  • @Justin_Allen
    @Justin_Allen Рік тому +17

    I really was concerned that LG was going to spin off special editions for big studio use, leaving out all of the other unaffiliated post production colorists around the country. I look forward to your G3 review.

  • @HuskysamaCR
    @HuskysamaCR Рік тому +1

    Nice one Vincent, thanks, i hope they send the update for the G2 too.

  • @BestyX
    @BestyX Рік тому +3

    Brilliant work, this really was a deal breaker.
    Thankfully this quick update looks promising. I'm pleased LG are taking the time to judge what's right for consumers after Vincents investigations and provide a fix

  • @rajnikant90
    @rajnikant90 Рік тому

    Hats off to Vincent for excellent journalism..

  • @MadViking82
    @MadViking82 Рік тому +16

    Well done, Vincent! This puts C3 83" back to potential TV list.

    • @janduller4722
      @janduller4722 Рік тому +5

      c3 no mla technology. better buy the lg g3

    • @poltergeist7621
      @poltergeist7621 Рік тому +2

      C3 is literally the C2 but more expensive lol better G3 with MLA panel (very new top-tier tech)

    • @Chief_Of_Sinners
      @Chief_Of_Sinners Рік тому +2

      ​@@poltergeist7621 83" doesn't have MLA.

    • @poltergeist7621
      @poltergeist7621 Рік тому +1

      @@Chief_Of_Sinners LMAO quality >>>>>>>> size.

    • @shivamarya5225
      @shivamarya5225 Рік тому +1

      ​​@@poltergeist7621well then, A95L >> G3

  • @slaynnyt8130
    @slaynnyt8130 Рік тому +1

    Thanks for doing this amazing work. I am running a C1 and just noticed yesterday on Diablo 4 Open Beta that it triggers the ABL a lot, it`s very annoying and I have to keep alt-tabbing to windows every 10 minutes or so to turn it back to normal. Hope the C1 gets the update too...

  • @budthecyborg4575
    @budthecyborg4575 Рік тому +45

    The way LG handles firmware so much better than the competition is the only reason I don't have a Samsung S95 QD-OLED right now.

    • @WhyCantIGetAnAvailableHandle
      @WhyCantIGetAnAvailableHandle Рік тому +2

      BUT SAMAUNG BAD!!!

    • @budthecyborg4575
      @budthecyborg4575 Рік тому +1

      @@WhyCantIGetAnAvailableHandle It's funny how Samsung is still far and away my favorite display maker, especially when you look at PC monitors no-one else comes close to providing the quality you get with Samsung, but the S95 series just has such a bad reputation right now I cannot justify upgrading until Samsung gets their sh*t sorted in the firmware.
      And at the same time LG is doing great things with WRGB OLED too so we have a real competition running this year.

    • @mjc0961
      @mjc0961 Рік тому +5

      Samsung lost me forever with the crappy software they had on whatever TV of theirs I had. It was so obnoxious. I have a lot of game consoles that get swapped in and out as I play different games, and every time I changed what was plugged in it would reset all of the settings to enable all kinds of garbage post processing and auto dimming and weird color temperatures I didn't want. I'd have to spend a couple minutes every time changing it all back again. And sometimes I didn't even have to change what was plugged in, it would just go ahead and change it all anyway because it felt like it.
      LG C2 sometimes decides "Oh you plugged in a PS3, we'll change the input name. Oh now you plugged in a Wii U, we'll change the input name again". But otherwise it leaves the settings alone. Thank goodness!!! I really don't care if it screws up the names, I just remember the HDMI numbers anyway.

    • @NexGenTek
      @NexGenTek Рік тому

      ​@@mjc0961 You shouldn't have a PS3 in 2022-2023

    • @NexGenTek
      @NexGenTek Рік тому +3

      S95B is still brighter and amazing

  • @retouthugues4921
    @retouthugues4921 Рік тому

    Gooood job Vincent !!! Fast reaction of LG !! What your revealed incited LG to rectify the problem !!! That's one of the reason why us, consumers need influencers like you !!!

  • @iceman0124
    @iceman0124 Рік тому +8

    Are they going to fix this for older models, I have a C1, and would rather not have to go into the service menu to correct this

  • @Rkcuddles
    @Rkcuddles Рік тому

    Yayayaya thank you for the work you are doing. We have to keep these manufacturers in check

  • @bluered3228
    @bluered3228 Рік тому +3

    That's great news except for those of us who have C2s or G2s and who have to either live with it or void our warranty? Good of them to "rush" out the firmware update for TV's they want to sell but what about existing customers?

  • @teekanne15
    @teekanne15 Рік тому +1

    Great Job, thats how you use modern media to improve customer/company relation!

  • @darthgabe1893
    @darthgabe1893 Рік тому +3

    I have the CX and I hope it will come for that one too

  • @doc.q1863
    @doc.q1863 Рік тому +1

    Because of a previous Vincent video I was not going to buy the G3… However, after watching this video it seems my only complain has been amended and I will be buying the panel. Thx!

  • @jz-xd1xu
    @jz-xd1xu Рік тому +12

    Work this for C1 also?

  • @tecnogadgethd
    @tecnogadgethd Рік тому

    Great job LG engineering and executive team. Keep reading the forums and these video comments and keep improving features.

  • @kakem0ne
    @kakem0ne Рік тому +5

    The important question is when are we getting QMS on C2…. Since now it’s available on the C3.

  • @brottochstraff
    @brottochstraff Рік тому

    This channel is a gold mine!

  • @encostablanca
    @encostablanca Рік тому +3

    Hope you will be able to do something for us having a C2

  • @IamFilipao
    @IamFilipao Рік тому +2

    you're the man !!! but who has the g3 or c3 ?????? we need for C1-C2 -C2 and the G family as well !!! come on LG